Dive Inn Resort

Clean room but you have to ask for everything to be done properly

When we arrived from Cairo to Sharm El Sheikh, it was almost 9pm. The receptionist was super rude. The restaurant was almost closing. So we went to dinner. The restaurant staff were very kind. The Chef sent us a special plate of fish as all the protein dishes were already over. I paid an extra $35/- US, for a late check out as I was climbing Mt. Sinai that night. I wanted to sleep and I informed the staff that I will sleep and check out by 6pm. I had the do not disturb board on. Yet they banged on the door at 5pm disturbing me completely. The Housekeeping staff were sooo sooo loud as they started cleaning the next room that I had to get up again and tell them to keep it low. The loud music all throughout the day was exhausting. Earlier in the day, I paid for a high end body massage.. which was an absolute shame. The women just applied some oil on the body and then went and sat. She said I had to rest as I may feel dizzy when I get off the bed, cutting short the massage time. Then at 5.45 I had the housekeeping and bell staff come and knock at the door, rushing me to get out immediately. I was just finishing my packing when the staff called on the receptionist and the fellow who was there at the time I checked in, came into my room and was virtually standing inside the room space watching me pack and trying to implicate ‘get out at once’ I expressed my deep disappointment and said that I will definitely write a review on his conduct. A very bad hotel with zero courtesy.

We have reserved the sea view room but the receptionist gave us the standard room without informing us. I believed that he intended to foul us. After we further enquired, he upgraded us for an en-suite but the air conditioner in the room was not working well (Only fan but not cold). Although the mechanic tried to fixed for 15 minutes, it couldn’t work. I have called the receptionist again asking for changing the room because the AC was not working. The receptionist replied there was no empty room. While we have reserved and paid in advance for the room and they didn’t reserve the specific room type for us. Then why we need choose and pay for the room in advance? I would not recommend this hotel If you would not like to have such experience with us.

The place is great but the staff here were amazing! Friendly, kind, helpful, attentive... Ready to do anything to make your stay perfect! Five stars, no less!

Overall a fantastic experience but we did have a slight issue on arrival when we were told no room available even though we had a booking!! We were asked to stay in a sister hotel for the night and our original rooms would be available the following day. Do Not accept this! You'll end up stuck in a lower quality place. Other than that it was great. Perfectly acceptable and plentiful food, good location and friendly staff.