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Petit Helvetia Budget Hotel

180 USD

/natt

Gj.snitt. for september

Petit Helvetia Budget Hotel - Image 1

Petit Helvetia Budget Hotel - Rom

Petit Helvetia Budget Hotel - Rom

Petit Helvetia Budget Hotel - Restaurant

Petit Helvetia Budget Hotel - Bad

Priser for Petit Helvetia Budget Hotel

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180 USD

/natt

Gj.snitt. for september

Månedlige gjennomsnittspriser

På Petit Helvetia Budget Hotel er prisen per natt i gjennomsnitt 156 USD i den billigste måneden (november) og 280 USD i den dyreste måneden (februar), basert på de siste 12 månedene.

Gjennomsnittspris per natt på Petit Helvetia Budget Hotel etter måned, siste 12 måneder (USD)
Måned	Gjennomsnittspris
januar	242 USD
februar	280 USD
mars	246 USD
april	193 USD
mai	190 USD
juni	212 USD
august	193 USD
september	180 USD
oktober	167 USD
november	156 USD
desember	224 USD

Dyreste: februar (ca. 280 USD)

Billigste: november (ca. 156 USD)

Om denne eiendommen

Dra nytte av stedets fasiliteter, som wi-fi (inkludert), skioppbevaring og gavebutikk/kiosk.

Rom for ikke-røykere
Rengjøring
Bankboks
Sykling
Fotturer
Bagasjeoppbevaring

Beliggenhet

Bahnhofstrasse 72, Zermatt sentrum, Zermatt, Sveits

Zermatt-Matterhorn skiparadis (0.1 miles)

Zermatt - Furi (0.1 miles)

Furi Ski Area (0.1 miles)

Furi - Riffelberg (0.1 miles)

Matterhorn Museum (0.1 miles)

St. Mauritius-kirken (0.1 miles)

Mer stedsinformasjon

Romalternativer

5

Tremannsrom

Romdetaljer

2 Enkeltsenger

og

1 Sovesofa

Sover 4

161 ft²

Oppvarming

Wi-Fi (gratis)

Eget bad

6

Dobbeltrom – standard

Romdetaljer

2 Enkeltsenger

Sover 2

161 ft²

Oppvarming

Wi-Fi (gratis)

Eget bad

5

Økonomi-tomannsrom

Romdetaljer

2 Enkeltsenger

Sover 2

108 ft²

Oppvarming

Wi-Fi (gratis)

Eget bad

4

Familiesuite

Romdetaljer

5× Enkeltsenger

Sover 5

753 ft²

Oppvarming

Wi-Fi (gratis)

Eget bad

6

Enkeltrom

Romdetaljer

1 Enkeltseng

108 ft²

Oppvarming

Wi-Fi (gratis)

Eget bad

Gjesteomtaler av Petit Helvetia Budget Hotel

7.2

God

basert på 1 415 verifiserte omtaler

Hvem bor her?

Business

2%

Par

36%

Familie

26%

Grupper

21%

Alene

12%

Hva gjestene synes

KI-generert oppsummering basert på nylige gjesteomtaler

På Petit Helvetia Budget Hotel fremhever reisende den svært sentrale beliggenheten, som er lett tilgjengelig til fots, og inkludert frokost. Samtidig bemerkes det at rommene er enkle og litt utdaterte, med hyppig støy fra gaten og utesteder, mange smale trapper uten heis, og at innsjekkingen i stor grad er selvbetjent.

Fasiliteter

Renhold

Rom

Service

Beliggenhet

Servering

Var dette til hjelp?

Hva gjestene synes

På Petit Helvetia Budget Hotel fremhever reisende den svært sentrale beliggenheten, som er lett tilgjengelig til fots, og inkludert frokost. Samtidig bemerkes det at rommene er enkle og litt utdaterte, med hyppig støy fra gaten og utesteder, mange smale trapper uten heis, og at innsjekkingen i stor grad er selvbetjent.

Mange rom er små og litt gamle, men noen har balkong eller utsikt mot Matterhorn. Badene er kompakte, og det rapporteres om dårlig vanntrykk og sporadiske vedlikeholdsproblemer. Wi-Fi kan være ustabilt. Opplevelsen av servicen varierer fra vennlig til uhøflig, og noen gjester slet med å finne inngangen. Passer best for budsjettreisende som prioriterer beliggenhet fremfor ro og fullservicefasiliteter.

Fasiliteter

Renhold

Rom

Service

Beliggenhet

Servering

Var dette til hjelp?

KI-generert oppsummering basert på nylige gjesteomtaler

Fasiliteter

Veldig enkelt i en eldre bygning uten heis og smale trapper, og enkelte deler var under oppussing. En italiensk restaurant og bar ligger i underetasjen.

Relaterte gjesteomtaler

8

Susannah

2. juni 2025

·

Overnattet 1 natt

Difficult to find. It is in an alleyway beside a bakery, almost opposite Grand Hotel Zermatthof and at right angles to the Hotel Post. Up at least 3 flights of old stairs in an old chalet. The key was waiting for me. Once there, it is comfortable, even a kettle and easy chair provided. There is a balcony overlooking the main street. The furnishings, lighting and equipment are good. Everything as clean. The only thing missing was a plug for the basin - perhaps this was an accident?

Difficult to find. It is in an alleyway beside a bakery, almost opposite Grand Hotel Zermatthof and at right angles to the Hotel Post. Up at least 3 flights of old stairs in an old chalet. The key was waiting for me. Once there, it is comfortable, even a kettle and easy chair provided. There is a balcony overlooking the main street. The furnishings, lighting and equipment are good. Everything as clean. The only thing missing was a plug for the basin - perhaps this was an accident?

2

Brown

28. sep. 2025

·

Overnattet 2 netter

First, we couldn’t find the entrance to the hotel (I had to ask a very annoyed shop owner at the street…she was complaining about having to do this all the time). No one was there to meet us for checkin, there are no elevators, nor was anyone to help us bring our large heavy luggage up 4 flights of stairs in a very narrow stairwell. The bumping music from the bars kept us up all night, and the majority of the lightbulbs in the unit were out…don’t waist your time!

First, we couldn’t find the entrance to the hotel (I had to ask a very annoyed shop owner at the street…she was complaining about having to do this all the time). No one was there to meet us for checkin, there are no elevators, nor was anyone to help us bring our large heavy luggage up 4 flights of stairs in a very narrow stairwell. The bumping music from the bars kept us up all night, and the majority of the lightbulbs in the unit were out…don’t waist your time!

4

Dianne

22. sep. 2023

·

Overnattet 1 natt

Location is convenient and close to all areas of interest. Bars and restaurants are connected an in the property. Let’s left with Italian restaurant staff, rude to say the least. In the center of the town. The hotel was under construction, the room was not even properly label (no number on the door). Plywood was left along the stairs to the rooms. No elevator so take note if you can’t climb. Some of the rooms are next to washing mashing so be aware. It was ok for a night and we had a view of the Matterhorn.

Location is convenient and close to all areas of interest. Bars and restaurants are connected an in the property. Let’s left with Italian restaurant staff, rude to say the least. In the center of the town. The hotel was under construction, the room was not even properly label (no number on the door). Plywood was left along the stairs to the rooms. No elevator so take note if you can’t climb. Some of the rooms are next to washing mashing so be aware. It was ok for a night and we had a view of the Matterhorn.

6

Ronald

16. apr. 2025

·

Overnattet 2 netter

This 2star room is in a perfect location. We had large bags and it was only a 5 minute walk to the Hotel from the train station. Check in was " our key" on a board with our name listed in the entrance. Worked for us. We were fortunate to have a room on the first floor which involved some stairs. Would not of liked to drag our large suitcases up to the upper floors. Stairway very narrow. Washroom small but totally recently upgraded. Good water pressure, comfortable beds but do need to upgrade pillows. The continental breakfast was great. Very nice restaurant which is bellow the rooms. Once you exit the hotel you are on the main street in the heart of the area.

This 2star room is in a perfect location. We had large bags and it was only a 5 minute walk to the Hotel from the train station. Check in was " our key" on a board with our name listed in the entrance. Worked for us. We were fortunate to have a room on the first floor which involved some stairs. Would not of liked to drag our large suitcases up to the upper floors. Stairway very narrow. Washroom small but totally recently upgraded. Good water pressure, comfortable beds but do need to upgrade pillows. The continental breakfast was great. Very nice restaurant which is bellow the rooms. Once you exit the hotel you are on the main street in the heart of the area.

4

Robb

23. okt. 2023

·

Overnattet 3 netter

The hotel is located in the middle of the main strasse in Zermatt, close to everything. The property is very old and currently under renovation (I think). The stairway is hard to climb and dangerous, often dark. The walls are bare drywall with exposed wiring. Our room on the fourth floor had a great view and a large shower, after that nothing good. The bed collapsed during the night, I fell through to the floor. The floors are on a slant and the bathroom has a small dangerous step to the toilet and shower from the sink. The on property staff is quite rude and showed no interest in the issues with the room. The housekeeper was pleasant and nice and did a good job. I checked out after the first night and found a new hotel. I have to say the owner, who is off property, did issue me a full refund and apologies. I am very grateful for his generosity. Perhaps the hotel will be better by next season. I hope so.

The hotel is located in the middle of the main strasse in Zermatt, close to everything. The property is very old and currently under renovation (I think). The stairway is hard to climb and dangerous, often dark. The walls are bare drywall with exposed wiring. Our room on the fourth floor had a great view and a large shower, after that nothing good. The bed collapsed during the night, I fell through to the floor. The floors are on a slant and the bathroom has a small dangerous step to the toilet and shower from the sink. The on property staff is quite rude and showed no interest in the issues with the room. The housekeeper was pleasant and nice and did a good job. I checked out after the first night and found a new hotel. I have to say the owner, who is off property, did issue me a full refund and apologies. I am very grateful for his generosity. Perhaps the hotel will be better by next season. I hope so.

2

Don

27. aug. 2025

·

Overnattet 1 natt

In a place like Zermatt, can’t believe this place exists. The hotel locks the doors all day and puts your key on a ring for anyone like a hostel. When I got into room (which was a journey up 4 flights of stairs with multiple bags, I found a place like a college dorm with no sheets or pillow cases, no refridg, no phone, no one in office and not even a closure on shower.

In a place like Zermatt, can’t believe this place exists. The hotel locks the doors all day and puts your key on a ring for anyone like a hostel. When I got into room (which was a journey up 4 flights of stairs with multiple bags, I found a place like a college dorm with no sheets or pillow cases, no refridg, no phone, no one in office and not even a closure on shower.

8

Rosemary

15. juni 2025

·

Overnattet 2 netter

The room, bath room, beds and space were all fine-----but they were on the 5th floor with no elevator. Climbing with luggage was a challenge. Finding the hotel was not straightforward. More signage would be helpful. The neighbor businesses were annoyed that we were asking for help to find the entrance. Breakfast was good.

The room, bath room, beds and space were all fine-----but they were on the 5th floor with no elevator. Climbing with luggage was a challenge. Finding the hotel was not straightforward. More signage would be helpful. The neighbor businesses were annoyed that we were asking for help to find the entrance. Breakfast was good.

4

Elizabeth

5. juni 2025

·

Overnattet 1 natt

Wouldn’t stay here if I’d known. Unexpected steep climb up 4 flights. Right next to migraine inducing bells that rang every 15 mins from 6am to 10:30 pm, and 15 mins unending w mult bells prior to mass. They were deafening n ear splitting w major tinnitus and migraine afterwards. The room and bathroom were TINY! Hard to move around or breath.

Wouldn’t stay here if I’d known. Unexpected steep climb up 4 flights. Right next to migraine inducing bells that rang every 15 mins from 6am to 10:30 pm, and 15 mins unending w mult bells prior to mass. They were deafening n ear splitting w major tinnitus and migraine afterwards. The room and bathroom were TINY! Hard to move around or breath.

8

Scott

6. feb. 2025

·

Overnattet 1 natt

The Hotel Helvetia was perfect for my short stay in Zermatt. I had read many of the previous reviews so I was prepared. The hotel is a short 5 minute walk from the train station, there is no elevator and my room was quite small but had a balcony overlooking the street filled with people. The hotel is surrounded by shops and restaurants. This hotel was quite reasonably priced and in a great location.

The Hotel Helvetia was perfect for my short stay in Zermatt. I had read many of the previous reviews so I was prepared. The hotel is a short 5 minute walk from the train station, there is no elevator and my room was quite small but had a balcony overlooking the street filled with people. The hotel is surrounded by shops and restaurants. This hotel was quite reasonably priced and in a great location.

6

Beverly

31. juli 2025

·

Overnattet 1 natt

Breakfast included was very nice. The attached Italian restaurant was excellent.

Breakfast included was very nice. The attached Italian restaurant was excellent.

Var dette til hjelp?

KI-generert oppsummering basert på nylige gjesteomtaler

Renhold

Rommene beskrives ofte som rene, men noen gjester rapporterte om fuktig sengetøy, lukt eller bad som trenger bedre vedlikehold. Romvask ble til tider utelatt eller utført før utsjekking.

Relaterte gjesteomtaler

2

Ian

3. juni 2025

·

Overnattet 2 netter

Dreadful hotel (but not realy a hotel, just a bunch of tiny ensuite rooms. No staff, no reception. Worst was the quilts on bed were damp, one was so damp we through it in the corner, the other was barely dry on one side to we placed it across both beds and coverd feet with towels (was damp and short!). Tea and coffee making was a taunt, yes there were cups and kettle, but nowhere to plug in the kettle! And no milk so useless. Room was on 4th floor (above street level), they called it 3rd. We had planned to leave our two heavy cases at reception, but no reception so had to lug all three up 4 floors of barely wide enough stairs. And then lug them down again. So disgusted we abondoned our second night, returned key to where I collected (hook on wall), and left Zermatt never to return. Never saw a staff member

Dreadful hotel (but not realy a hotel, just a bunch of tiny ensuite rooms. No staff, no reception. Worst was the quilts on bed were damp, one was so damp we through it in the corner, the other was barely dry on one side to we placed it across both beds and coverd feet with towels (was damp and short!). Tea and coffee making was a taunt, yes there were cups and kettle, but nowhere to plug in the kettle! And no milk so useless. Room was on 4th floor (above street level), they called it 3rd. We had planned to leave our two heavy cases at reception, but no reception so had to lug all three up 4 floors of barely wide enough stairs. And then lug them down again. So disgusted we abondoned our second night, returned key to where I collected (hook on wall), and left Zermatt never to return. Never saw a staff member

10

Jeremy

15. okt. 2025

·

Overnattet 2 netter

Room was clean. Staff were really nice and helpful.

Room was clean. Staff were really nice and helpful.

8

gail

12. des. 2023

·

Overnattet 1 natt

This is a lovely quaint hotel and we liked the room. However we had to check ourselves in and were disappointed with staff insisting on immediate cash payment when we went down for breakfast. The room was prepared for the next guests while we were at breakfast, including personal items being moved. This is not appropriate

This is a lovely quaint hotel and we liked the room. However we had to check ourselves in and were disappointed with staff insisting on immediate cash payment when we went down for breakfast. The room was prepared for the next guests while we were at breakfast, including personal items being moved. This is not appropriate

10

Adnan

24. aug. 2025

·

Overnattet 1 natt

Clean, small hotel and right in the main market. Awesome location and great value

Clean, small hotel and right in the main market. Awesome location and great value

8

Elisabeth

23. juli 2022

·

Overnattet 1 natt

Great location in the middle of the buisy street of Zermatt. That also means that there is a lot of noise in the evening, so had to sleep with the windows closed, which was kind of warm. But a good stay and a good breakfast. One thing that was really not ok, though, was that while we ate breakfast the cleaner had been in our room and taken away the bed linen. It was still a hour and so til checkout, so that was unnessesary.....

Great location in the middle of the buisy street of Zermatt. That also means that there is a lot of noise in the evening, so had to sleep with the windows closed, which was kind of warm. But a good stay and a good breakfast. One thing that was really not ok, though, was that while we ate breakfast the cleaner had been in our room and taken away the bed linen. It was still a hour and so til checkout, so that was unnessesary.....

6

Monica

1. okt. 2025

·

Overnattet 1 natt

Room was clean. Staff were rude. Shower didn’t drain. Walls are very thin so you can clearly hear your neighbors. It’s a good location but it may be worthwhile to pay a bit more elsewhere.

Room was clean. Staff were rude. Shower didn’t drain. Walls are very thin so you can clearly hear your neighbors. It’s a good location but it may be worthwhile to pay a bit more elsewhere.

6

Jennifer

10. sep. 2025

·

Overnattet 3 netter

The WiFi was unusable - too slow, no connection, or poor connection. Many stairs to room on top floor with no elevator. Hotel located near church with constant church bells ringing and noise from downtown - being earplugs. Comfortable bed. Clean room. Poor lighting in room. Standard, basic European breakfast.

The WiFi was unusable - too slow, no connection, or poor connection. Many stairs to room on top floor with no elevator. Hotel located near church with constant church bells ringing and noise from downtown - being earplugs. Comfortable bed. Clean room. Poor lighting in room. Standard, basic European breakfast.

2

Seema

4. mai 2025

·

Overnattet 1 natt

I wish i could give them below zero rating. Worst experience of my life. I travel a lot, but rating this place is wasting my time, but i wanted to do this so people think twice before booking this place. Stinky, room is so small

I wish i could give them below zero rating. Worst experience of my life. I travel a lot, but rating this place is wasting my time, but i wanted to do this so people think twice before booking this place. Stinky, room is so small

2

julian

13. jan. 2026

·

Overnattet 3 netter

horrible la experiencia. no habia agua en el cuarto, no hicieron aseo, no habia energia en el cuarto

horrible la experiencia. no habia agua en el cuarto, no hicieron aseo, no habia energia en el cuarto

10

Hiiro

26. nov. 2025

·

Overnattet 1 natt

朝ごはんの種類は多かったですが、8時過ぎに行くとだいぶ量が少なかったので早めに行くべきだと思います。室内はとても綺麗で快適に寝れました。

朝ごはんの種類は多かったですが、8時過ぎに行くとだいぶ量が少なかったので早めに行くべきだと思います。室内はとても綺麗で快適に寝れました。

Var dette til hjelp?

KI-generert oppsummering basert på nylige gjesteomtaler

Rom

Små, enkle og litt utdaterte rom; mange vender mot livlige gater med tynne vegger, noe som gjør støy til et vanlig problem. Noen tilbyr balkong eller utsikt mot Matterhorn, badene er trange, og Wi-Fi kan være tregt eller ustabilt.

Relaterte gjesteomtaler

6

Susan

27. juni 2025

·

Overnattet 2 netter

Wifi didnt work. The rooms windows all faced cafes or other smoking areas so a non-smoking room was a joke. The included breakfast was a good choice. We felt like we were in a basement. Also the room cist more than a decent room in Paris. Cant recommend.

Wifi didnt work. The rooms windows all faced cafes or other smoking areas so a non-smoking room was a joke. The included breakfast was a good choice. We felt like we were in a basement. Also the room cist more than a decent room in Paris. Cant recommend.

10

Tangent

6. juli 2025

·

Overnattet 2 netter

Spacious unit. Clean. At the center of the town, but might be too loud especially at night when all restaurants around are busy.

Spacious unit. Clean. At the center of the town, but might be too loud especially at night when all restaurants around are busy.

8

Simon

12. okt. 2025

·

Overnattet 1 natt

Hotel is rustic chalet style. Small but comfortable rooms. No welcoming front desk, just keys hanging on a board. Great location to Zermatt station, many food options, a little noisy when these close for the night.

Hotel is rustic chalet style. Small but comfortable rooms. No welcoming front desk, just keys hanging on a board. Great location to Zermatt station, many food options, a little noisy when these close for the night.

10

Paul

2. aug. 2025

·

Overnattet 1 natt

Property was a 5 min walk from the train station. The buffet breakfast was great. Great views from our balc. The stairs up to our room were tight and we struggled with ours suitcases. Otherwise perfect place to stay ony overlooking Zermatt

Property was a 5 min walk from the train station. The buffet breakfast was great. Great views from our balc. The stairs up to our room were tight and we struggled with ours suitcases. Otherwise perfect place to stay ony overlooking Zermatt

6

Jennifer

10. sep. 2025

·

Overnattet 3 netter

The WiFi was unusable - too slow, no connection, or poor connection. Many stairs to room on top floor with no elevator. Hotel located near church with constant church bells ringing and noise from downtown - being earplugs. Comfortable bed. Clean room. Poor lighting in room. Standard, basic European breakfast.

The WiFi was unusable - too slow, no connection, or poor connection. Many stairs to room on top floor with no elevator. Hotel located near church with constant church bells ringing and noise from downtown - being earplugs. Comfortable bed. Clean room. Poor lighting in room. Standard, basic European breakfast.

6

HYUNGJUN

24. jan. 2026

·

Overnattet 1 natt

위층의 발소리가 너무 크게 들림

위층의 발소리가 너무 크게 들림

4

Elizabeth

5. juni 2025

·

Overnattet 1 natt

Wouldn’t stay here if I’d known. Unexpected steep climb up 4 flights. Right next to migraine inducing bells that rang every 15 mins from 6am to 10:30 pm, and 15 mins unending w mult bells prior to mass. They were deafening n ear splitting w major tinnitus and migraine afterwards. The room and bathroom were TINY! Hard to move around or breath.

Wouldn’t stay here if I’d known. Unexpected steep climb up 4 flights. Right next to migraine inducing bells that rang every 15 mins from 6am to 10:30 pm, and 15 mins unending w mult bells prior to mass. They were deafening n ear splitting w major tinnitus and migraine afterwards. The room and bathroom were TINY! Hard to move around or breath.

6

Li

26. juni 2024

·

Overnattet 2 netter

Excellent location in the city center. Next to the church and the famous Hotel Monte Rosa. With a view of Matterhorn. However, the hotel is a very old wood building with very small rooms, no elevator, no English TV channel and poor WiFi.

Excellent location in the city center. Next to the church and the famous Hotel Monte Rosa. With a view of Matterhorn. However, the hotel is a very old wood building with very small rooms, no elevator, no English TV channel and poor WiFi.

8

Ernst

16. juli 2025

·

Overnattet 2 netter

Authentic nice building. Rooms are not very soundproof. Showerhead was hanging so low, I was only able to wash my hear sitting down. The nice location as well as the price make up for that. There's lots of restaurants, shops and bike rentals nearby. Staff was very friendly and helpful. If you don't mind my first points of comment, then I would definitely recommend.

Authentic nice building. Rooms are not very soundproof. Showerhead was hanging so low, I was only able to wash my hear sitting down. The nice location as well as the price make up for that. There's lots of restaurants, shops and bike rentals nearby. Staff was very friendly and helpful. If you don't mind my first points of comment, then I would definitely recommend.

6

Ming

4. jan. 2025

·

Overnattet 2 netter

Good breakfast. We had hard time to get good sleep due to bar noise from Main Street. Try to avoid the room facing the main street

Good breakfast. We had hard time to get good sleep due to bar noise from Main Street. Try to avoid the room facing the main street

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KI-generert oppsummering basert på nylige gjesteomtaler

Service

Selvbetjent innsjekk med nøkler på en tavle er vanlig, og kommunikasjonen kan være uklar. Opplevelsene varierer fra vennlige og hjelpsomme til uhøflige eller uten respons, med begrenset assistanse og sporadisk tidlig tilgang til rommet fra personalet.

Relaterte gjesteomtaler

8

Michael

12. juni 2025

·

Overnattet 1 natt

This was a nice stay right in the heart of Zermatt. Though it was an older place (which was reflective in the rooms) it was a good place for the price. The staff was kind and helpful.

This was a nice stay right in the heart of Zermatt. Though it was an older place (which was reflective in the rooms) it was a good place for the price. The staff was kind and helpful.

10

Jeremy

15. okt. 2025

·

Overnattet 2 netter

Room was clean. Staff were really nice and helpful.

Room was clean. Staff were really nice and helpful.

10

Chee Kiong

2. mars 2023

·

Overnattet 2 netter

Friendly lady boss reception and housekeeping. Clean pillows and bed linens. Good water pressure with warm water for showing. WiFi working well. Hotel is a little old and dated and in need of some maintenance but otherwise we had a comfortable stay and it was value for money.

Friendly lady boss reception and housekeeping. Clean pillows and bed linens. Good water pressure with warm water for showing. WiFi working well. Hotel is a little old and dated and in need of some maintenance but otherwise we had a comfortable stay and it was value for money.

2

Justine

6. sep. 2023

·

Overnattet 1 natt

This was an all around terrible experience. No front desk staff available during check in. The key was left hanging on a hook. Called to get another blanket and was told I could only have 3 per room, but we had 4 people sleeping in the room. If we wanted a blanket we would have to put in an email request 24 hours prior. We would have been checked out by that point. Needless to say we had to leave 2 people to stay in that room and the other two people paid for another room in a different hotel. The person who answered the phone kept saying no to everything and was extremely rude on the phone. Customer service was just nonexistent. The price was too high for a hotel that was a 1 star at best. The walls were paper thin and you could hear the cleaning staff yelling at guests. Do yourself a favor and avoid this place at all costs. I would have preferred to sleep with the cows than here ever again.

This was an all around terrible experience. No front desk staff available during check in. The key was left hanging on a hook. Called to get another blanket and was told I could only have 3 per room, but we had 4 people sleeping in the room. If we wanted a blanket we would have to put in an email request 24 hours prior. We would have been checked out by that point. Needless to say we had to leave 2 people to stay in that room and the other two people paid for another room in a different hotel. The person who answered the phone kept saying no to everything and was extremely rude on the phone. Customer service was just nonexistent. The price was too high for a hotel that was a 1 star at best. The walls were paper thin and you could hear the cleaning staff yelling at guests. Do yourself a favor and avoid this place at all costs. I would have preferred to sleep with the cows than here ever again.

6

Gregory

18. sep. 2024

·

Overnattet 2 netter

No real front desk. The first interaction was from someone in the restaurant “what’s your name take your key “ Room was on the 4th floor no elevator and no one offered to help. The room was barely big enough for the bed. We needed an adapter but there was no one to help. We asked at a pharmacy and they helped us. When we told them where we were staying they said “Oh, that’s not a hotel “. We agree

No real front desk. The first interaction was from someone in the restaurant “what’s your name take your key “ Room was on the 4th floor no elevator and no one offered to help. The room was barely big enough for the bed. We needed an adapter but there was no one to help. We asked at a pharmacy and they helped us. When we told them where we were staying they said “Oh, that’s not a hotel “. We agree

2

Brown

28. sep. 2025

·

Overnattet 2 netter

First, we couldn’t find the entrance to the hotel (I had to ask a very annoyed shop owner at the street…she was complaining about having to do this all the time). No one was there to meet us for checkin, there are no elevators, nor was anyone to help us bring our large heavy luggage up 4 flights of stairs in a very narrow stairwell. The bumping music from the bars kept us up all night, and the majority of the lightbulbs in the unit were out…don’t waist your time!

First, we couldn’t find the entrance to the hotel (I had to ask a very annoyed shop owner at the street…she was complaining about having to do this all the time). No one was there to meet us for checkin, there are no elevators, nor was anyone to help us bring our large heavy luggage up 4 flights of stairs in a very narrow stairwell. The bumping music from the bars kept us up all night, and the majority of the lightbulbs in the unit were out…don’t waist your time!

8

Simon

12. okt. 2025

·

Overnattet 1 natt

Hotel is rustic chalet style. Small but comfortable rooms. No welcoming front desk, just keys hanging on a board. Great location to Zermatt station, many food options, a little noisy when these close for the night.

Hotel is rustic chalet style. Small but comfortable rooms. No welcoming front desk, just keys hanging on a board. Great location to Zermatt station, many food options, a little noisy when these close for the night.

8

julia

8. juni 2025

·

Overnattet 1 natt

チェックインは壁に鍵がかけてあるので貼り出してある名簿の番号のを取ると言う独特な方法朝食は2階で取ります　チェックアウトも鍵を元の処へ掛ければいいだけのようでした場所はツェルマット駅から真っすぐ歩いて行き1階にパン屋が有るビルの左側の階段を上がります

チェックインは壁に鍵がかけてあるので貼り出してある名簿の番号のを取ると言う独特な方法朝食は2階で取ります　チェックアウトも鍵を元の処へ掛ければいいだけのようでした場所はツェルマット駅から真っすぐ歩いて行き1階にパン屋が有るビルの左側の階段を上がります

4

Craig

6. mars 2025

·

Overnattet 2 netter

The checkin was poorly communicated. There is no one doing check in property very dated bed was uncomfortable sink was plugged. Overall very disappointing .

The checkin was poorly communicated. There is no one doing check in property very dated bed was uncomfortable sink was plugged. Overall very disappointing .

8

NAOTO

15. feb. 2025

·

Overnattet 10 netter

到着時間が14時過ぎ。その日はフロントが11時で帰っていて、手続き方法がわからず、30分位玄関前で呆然としていました。　良く良く見れば、貼り紙があって(ドイツ語、英語)、そこに「〇〇は　何号室。部屋の鍵は横に有るので持っていって。」と有り、半信半疑で鍵を取り、勝手に部屋に入りました。　手続きとして間違っていなかったようで、そのまま10日間無事滞在しました。　朝食が料金に組み込まれていたのも有りがたかったです。

到着時間が14時過ぎ。その日はフロントが11時で帰っていて、手続き方法がわからず、30分位玄関前で呆然としていました。　良く良く見れば、貼り紙があって(ドイツ語、英語)、そこに「〇〇は　何号室。部屋の鍵は横に有るので持っていって。」と有り、半信半疑で鍵を取り、勝手に部屋に入りました。　手続きとして間違っていなかったようで、そのまま10日間無事滞在しました。　朝食が料金に組み込まれていたのも有りがたかったです。

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Beliggenhet

Eksepsjonelt sentralt på hovedgaten, omtrent 5–8 minutters gange fra togstasjonen og i nærheten av butikker, restauranter og skiheiser. Det livlige miljøet byr på støy fra utelivet sent på kvelden og kirkeklokker.

Relaterte gjesteomtaler

8

Peter

24. jan. 2025

·

Overnattet 6 netter

Best location ever

Best location ever

10

Seth

11. apr. 2025

·

Overnattet 2 netter

Great location in the center of town. Restaurant downstairs is excellent. Family suite was perfect for 4 people.

Great location in the center of town. Restaurant downstairs is excellent. Family suite was perfect for 4 people.

10

Jose

5. apr. 2025

·

Overnattet 1 natt

Location and ambience was excellent...... Recommended...

Location and ambience was excellent...... Recommended...

6

Ronald

16. apr. 2025

·

Overnattet 2 netter

This 2star room is in a perfect location. We had large bags and it was only a 5 minute walk to the Hotel from the train station. Check in was " our key" on a board with our name listed in the entrance. Worked for us. We were fortunate to have a room on the first floor which involved some stairs. Would not of liked to drag our large suitcases up to the upper floors. Stairway very narrow. Washroom small but totally recently upgraded. Good water pressure, comfortable beds but do need to upgrade pillows. The continental breakfast was great. Very nice restaurant which is bellow the rooms. Once you exit the hotel you are on the main street in the heart of the area.

This 2star room is in a perfect location. We had large bags and it was only a 5 minute walk to the Hotel from the train station. Check in was " our key" on a board with our name listed in the entrance. Worked for us. We were fortunate to have a room on the first floor which involved some stairs. Would not of liked to drag our large suitcases up to the upper floors. Stairway very narrow. Washroom small but totally recently upgraded. Good water pressure, comfortable beds but do need to upgrade pillows. The continental breakfast was great. Very nice restaurant which is bellow the rooms. Once you exit the hotel you are on the main street in the heart of the area.

8

Christine Lou

20. sep. 2025

·

Overnattet 1 natt

The hotel is in the main street of Zermatt, and it’s just a 6-minute walk from the train station. It’s above a restaurant on a busy street, so it’s a bit noisy at night. It was manageable and I did manage to sleep. So it was okay.

The hotel is in the main street of Zermatt, and it’s just a 6-minute walk from the train station. It’s above a restaurant on a busy street, so it’s a bit noisy at night. It was manageable and I did manage to sleep. So it was okay.

8

Kenneth

5. mars 2023

·

Overnattet 4 netter

Clean, comfortable and right in the middle of town, with ski rentals across the street. Fit the bill for a great stay!

Clean, comfortable and right in the middle of town, with ski rentals across the street. Fit the bill for a great stay!

6

David

24. jan. 2025

·

Overnattet 2 netter

Clean, budget friendly hotel. The hotel is surrounded by 4 busy bars that close around 4am. So if you are going out, the hotel is very conveniently located. If you want to rest at night, probably not for you. Staffs are friendly.

Clean, budget friendly hotel. The hotel is surrounded by 4 busy bars that close around 4am. So if you are going out, the hotel is very conveniently located. If you want to rest at night, probably not for you. Staffs are friendly.

10

Adnan

24. aug. 2025

·

Overnattet 1 natt

Clean, small hotel and right in the main market. Awesome location and great value

Clean, small hotel and right in the main market. Awesome location and great value

8

Scott

6. feb. 2025

·

Overnattet 1 natt

The Hotel Helvetia was perfect for my short stay in Zermatt. I had read many of the previous reviews so I was prepared. The hotel is a short 5 minute walk from the train station, there is no elevator and my room was quite small but had a balcony overlooking the street filled with people. The hotel is surrounded by shops and restaurants. This hotel was quite reasonably priced and in a great location.

The Hotel Helvetia was perfect for my short stay in Zermatt. I had read many of the previous reviews so I was prepared. The hotel is a short 5 minute walk from the train station, there is no elevator and my room was quite small but had a balcony overlooking the street filled with people. The hotel is surrounded by shops and restaurants. This hotel was quite reasonably priced and in a great location.

8

Jackie

8. mars 2023

·

Overnattet 1 natt

Great location in the middle of town

Great location in the middle of town

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Servering

Frokost er inkludert og generelt verdsatt – enkel til god, med bedre utvalg tidligere på morgenen. Den italienske restauranten i underetasjen får positive tilbakemeldinger.

Relaterte gjesteomtaler

6

Scott

16. des. 2024

·

Overnattet 1 natt

Budget friendly in a central location. Comfortable room with good amenities and a nice breakfast.

Budget friendly in a central location. Comfortable room with good amenities and a nice breakfast.

10

Theresa

18. okt. 2025

·

Overnattet 1 natt

Excellent mountain views and lively breakfast

Excellent mountain views and lively breakfast

6

Ronald

16. apr. 2025

·

Overnattet 2 netter

This 2star room is in a perfect location. We had large bags and it was only a 5 minute walk to the Hotel from the train station. Check in was " our key" on a board with our name listed in the entrance. Worked for us. We were fortunate to have a room on the first floor which involved some stairs. Would not of liked to drag our large suitcases up to the upper floors. Stairway very narrow. Washroom small but totally recently upgraded. Good water pressure, comfortable beds but do need to upgrade pillows. The continental breakfast was great. Very nice restaurant which is bellow the rooms. Once you exit the hotel you are on the main street in the heart of the area.

This 2star room is in a perfect location. We had large bags and it was only a 5 minute walk to the Hotel from the train station. Check in was " our key" on a board with our name listed in the entrance. Worked for us. We were fortunate to have a room on the first floor which involved some stairs. Would not of liked to drag our large suitcases up to the upper floors. Stairway very narrow. Washroom small but totally recently upgraded. Good water pressure, comfortable beds but do need to upgrade pillows. The continental breakfast was great. Very nice restaurant which is bellow the rooms. Once you exit the hotel you are on the main street in the heart of the area.

6

MARCUS VINICIUS

17. sep. 2025

·

Overnattet 2 netter

Nao gostei do cafe da manha. Somente uma atendente que nao dava conta de atender e faltava tudo na mesa de cafe da manha. Cafe rinha que pedir e demorava xhegar. Endim muito ruim o serviço

Nao gostei do cafe da manha. Somente uma atendente que nao dava conta de atender e faltava tudo na mesa de cafe da manha. Cafe rinha que pedir e demorava xhegar. Endim muito ruim o serviço

6

JIA LING

25. okt. 2025

·

Overnattet 2 netter

Convenience locations and very good breakfast including.

Convenience locations and very good breakfast including.

10

Paul

2. aug. 2025

·

Overnattet 1 natt

Property was a 5 min walk from the train station. The buffet breakfast was great. Great views from our balc. The stairs up to our room were tight and we struggled with ours suitcases. Otherwise perfect place to stay ony overlooking Zermatt

Property was a 5 min walk from the train station. The buffet breakfast was great. Great views from our balc. The stairs up to our room were tight and we struggled with ours suitcases. Otherwise perfect place to stay ony overlooking Zermatt

10

April

30. mai 2025

·

Overnattet 1 natt

The place was cozy and super cute. Can’t beat the location. Nice breakfast. Great value.

The place was cozy and super cute. Can’t beat the location. Nice breakfast. Great value.

10

Gustav

24. sep. 2025

·

Overnattet 1 natt

Charmigt och familjärt italienskt utan knussiduller. Enkel frukost men helt ok

Charmigt och familjärt italienskt utan knussiduller. Enkel frukost men helt ok

6

Beverly

31. juli 2025

·

Overnattet 1 natt

Breakfast included was very nice. The attached Italian restaurant was excellent.

Breakfast included was very nice. The attached Italian restaurant was excellent.

10

Hiiro

26. nov. 2025

·

Overnattet 1 natt

朝ごはんの種類は多かったですが、8時過ぎに行くとだいぶ量が少なかったので早めに行くべきだと思います。室内はとても綺麗で快適に寝れました。

朝ごはんの種類は多かったですが、8時過ぎに行くとだいぶ量が少なかったので早めに行くべきだと思います。室内はとても綺麗で快適に寝れました。

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6

deborah

18. mai 2026

·

Overnattet 2 netter

Hotel was in a great location 400 metre walk from train station. In the centre of town so easy to walk everywhere. Be aware there are stairs to climb and no one available to help with luggage. We only seen staff at breakfast time who made our coffee. On arrival we collected our room key off a hook. Rooms and shower extremely small. Basic room but I guess you are paying for the location. Breakfast very basic. No toaster.

Hotel was in a great location 400 metre walk from train station. In the centre of town so easy to walk everywhere. Be aware there are stairs to climb and no one available to help with luggage. We only seen staff at breakfast time who made our coffee. On arrival we collected our room key off a hook. Rooms and shower extremely small. Basic room but I guess you are paying for the location. Breakfast very basic. No toaster.

2

ELVA

18. mai 2026

·

Overnattet 2 netter

Honestly we have a really bad experience, our room was was in the 5th floor and tiny stairs, mattress and pillows terrible condition. We paid 2 night but next morning we moved to a different hotel. For us is to pricey…

Honestly we have a really bad experience, our room was was in the 5th floor and tiny stairs, mattress and pillows terrible condition. We paid 2 night but next morning we moved to a different hotel. For us is to pricey…

8

Ryan

3. mai 2026

·

Overnattet 1 natt

Great location on the main street of Zermatt. A good breakfast and clean room. Little engagement with staff so easy to check in. Be warned quite a lot of stairs to rooms and not lift.

Great location on the main street of Zermatt. A good breakfast and clean room. Little engagement with staff so easy to check in. Be warned quite a lot of stairs to rooms and not lift.

10

Sharon

2. mai 2026

·

Overnattet 1 natt

The hotel was hard to find because it was above a restaurant and the signage was confusing. The hotel on-site person was just wonderful. We had a lovely balcony

The hotel was hard to find because it was above a restaurant and the signage was confusing. The hotel on-site person was just wonderful. We had a lovely balcony

6

Saleem

25. apr. 2026

·

Overnattet 1 natt

There is no front desk, when I checked with the restaurant, they gave us a key and indicate that room is upstairs. No hotel staff member were there. Wash room and room was very small. it’s very noisy as downstairs is a pub.

There is no front desk, when I checked with the restaurant, they gave us a key and indicate that room is upstairs. No hotel staff member were there. Wash room and room was very small. it’s very noisy as downstairs is a pub.

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