Novotel Liverpool Centre

Staff was super friendly and helpful, location was like a 2-20 minute walk from everything. Bed was comfy (even the pull out couch was a good sleep).

Room was clean enough. All amenities worked fine. Being in the centre of liverpool, it is very noisy so be prepared! Even with window closed, street noise is very loud. Unfortunately, i came down very unwell so spent most time in the room. The sofa bed was very small. Not big enough for my 10&12yr old girls. Did not experience the bar apart from at breakfast. Breakfast was very nice with good options. We realised after we left that we'd left my daughters expensive water bottle in the room as she'd put it down by her side of the bed in the night. We phoned the hotel to ask if it was found when we'd been told it's been chucked away which was annoying as its an expensive branded water bottle. Usually hotels call you to say you have left something but we've been told we now have to email to apply for the refund of the cost of said water bottle. Will be interested to see if i get this back.

O staff é muito atencioso e inclusive nos permitiu ingressar no quarto antes da diária. Hotel tem uma excelente localização, muito próxima a estação de trem e das principais atrações, possibilitando fazer tudo a pé. Quartos de bom tamanho, limpeza, deixou um pouco a desejar, pois a parte sanitária tinha um pouco de cheiro. Possui uma boa academia e uma pequena piscina térmica. Tem um bar legal, com vista para a rua.

Helt grei

The room was clean, beds very comfortable and the staff were friendly, breakfast was probably the worst hotel breakfast we’ve had. Although we would stay here in future we won’t be paying for the breakfast.