Pullman Liverpool
"Elsket sengene"
"Enkel prosess for innsjekk og utsjekk"
"Beleilig beliggenhet"
"Strålende restaurant i bygget"
"De ansatte ga god service"
"Slående utsikt"
Eiendomsbeskrivelse
Du tilbys blant annet et døgnåpent treningssenter og wi-fi (inkludert) og concierge-tjenester. Dette hotellet har i tillegg TV i fellesområdet og vestibyle.
Fasiliteter
Du tilbys blant annet et døgnåpent treningssenter og wi-fi (inkludert) og concierge-tjenester. Dette hotellet har i tillegg TV i fellesområdet og vestibyle.
Fasiliteter for forretningsreisende
Gjester har tilgang til blant annet en PC-stasjon, hurtigutsjekking og renseri-/vaskeritjenester. Dette hotellet tilbyr 3 møtelokaler for ulike typer møter og eventer.
Servering
Ta deg et måltid i restauranten eller bli på rommet og benytt deg av dette hotellets romservice (døgnet rundt). Stedet har en bar/lounge hvor du kan slukke tørsten med din yndlingsdrink. Frokostbuffé serveres fra kl. 07.00 til kl. 10.30 på hverdagene og fra kl. 07.30 til kl. 11.00 i helgene, mot et tillegg.
Rom
Overnatt i et av de 216 gjesterommene, som har Flatskjerm-TV. Du kan holde deg oppdatert med wi-fi (inkludert) på rommet, og underholdningen er sikret med digital-TV. Rommene har privat bad med dusj, regndusjhode og designertoalettartikler. Rommet har telefon, samt safe og skrivebord.
Beliggenhet
Dersom du velger Pullman Liverpool i Liverpool, vil du ha både ACC Liverpool og M&S Bank Arena like rundt hjørnet. Dette hotellet ligger 0,6 mi (1 km) unna Royal Albert Dock og 0,7 mi (1,1 km) unna The Beatles Story Museum.
Hva finnes i nærheten
ACC Liverpool(0.1 miles)
M&S Bank Arena(0.1 miles)
Wheel of Liverpool(0.3 miles)
Royal Albert Dock(0.3 miles)
The Beatles Story Museum(0.4 miles)
Grosvenor Casino Liverpool(0.4 miles)
BT Convention Centre(0.5 miles)
Tate Liverpool(0.5 miles)
Merseyside Maritime Museum(0.5 miles)
Liverpool ONE(0.6 miles)
Liverpool Watersports Centre(0.6 miles)
Museum of Liverpool(0.7 miles)
Baltic Market(0.7 miles)
Port of Liverpool Building(0.8 miles)
Liverpool Pier Head Ferry Terminal(0.8 miles)
Liverpool (LPL-John Lennon)(9 miles)
Chester (CEG-Hawarden)(36.7 miles)
Manchester lufthavn (MAN)(36.8 miles)
Velg datoer for å fortsette
From
103 USD
/natt
Gjesteomtaler
9.1
Supert
basert på 6 096 verifiserte omtaler
Hvem bor her?
Business
23%
Par
45%
Familie
14%
Grupper
11%
Alene
4%
Hva gjestene synes
KI-generert oppsummering basert på nylige gjesteomtaler
På Pullman Liverpool fremhever gjestene vennlig personale, komfortable og moderne rom med gode dusjer, og en praktisk beliggenhet ved vannkanten, ved siden av M&S Bank Arena og Albert Dock. Vanlige klager inkluderer sporadiske mangler ved rengjøringen, og treg eller overfylt betjening i bar eller frokostsal.
Les merVar dette til hjelp?
Hva gjestene synes
På Pullman Liverpool fremhever gjestene vennlig personale, komfortable og moderne rom med gode dusjer, og en praktisk beliggenhet ved vannkanten, ved siden av M&S Bank Arena og Albert Dock. Vanlige klager inkluderer sporadiske mangler ved rengjøringen, og treg eller overfylt betjening i bar eller frokostsal.
Mange setter pris på utsikt over elven og stille rom i nærheten av dokkene og byens attraksjoner. Parkering er enkelt rett ved siden av hotellet med hotellvalidering, men flere gjester opplevde det som dyrt. Alt i alt kan du forvente et moderne og godt beliggende opphold som er sterkest på komfort og bekvemmelighet.
Var dette til hjelp?
KI-generert oppsummering basert på nylige gjesteomtaler
Fasiliteter
Bar- og lobbyområdene er hyggelige, men kan bli veldig travle i forbindelse med arrangementer i arenaen, med ventetid på drikke eller snacks. Parkering er på Kings Dock parkeringshus i nærheten med hotellvalidering; flere gjester fant kostnadene høye.
Relaterte gjesteomtaler
10
Ken
23. feb. 2025
·
Overnattet 1 natt
Stayed for 1 night and found it clean, friendly, spacious rooms and efficient checking in and checking out. Relaxed in comfortable bar after a long drive, background pianist was excellent
Stayed for 1 night and found it clean, friendly, spacious rooms and efficient checking in and checking out. Relaxed in comfortable bar after a long drive, background pianist was excellent
10
Katherine
20. sep. 2025
·
Overnattet 1 natt
Fantastic hotel. We ate in the bar snd the menu had enough to chose from and portions were plentiful. Room was comfortable and airy. Breakfast there is plenty to chose from whether you want the compete full english or something lighter like continental. The hotel does not have its own car park but the kings dock car park is literary 2 mins walk and they have a discount rate for ovetnight parking her just remember to get your parking ticket validated at the hotel reception. (we use this car park when ever we vist Liverpool). I will definitely book here againif wr are staying over in Liverpool again
Fantastic hotel. We ate in the bar snd the menu had enough to chose from and portions were plentiful. Room was comfortable and airy. Breakfast there is plenty to chose from whether you want the compete full english or something lighter like continental. The hotel does not have its own car park but the kings dock car park is literary 2 mins walk and they have a discount rate for ovetnight parking her just remember to get your parking ticket validated at the hotel reception. (we use this car park when ever we vist Liverpool). I will definitely book here againif wr are staying over in Liverpool again
8
Rapture
17. mars 2025
·
Overnattet 1 natt
Nice and clean, room temp was an issue. Also gym was small. Very good breakage though. All in all a good stay
Nice and clean, room temp was an issue. Also gym was small. Very good breakage though. All in all a good stay
10
Andrew
26. juni 2023
·
Overnattet 1 natt
We stayed for one night around a trip to the city to try out a couple of restaurants. Great location near the albert dock, very comfortable bed. I also enjoyed the live music in the bar
We stayed for one night around a trip to the city to try out a couple of restaurants. Great location near the albert dock, very comfortable bed. I also enjoyed the live music in the bar
10
Gail
6. okt. 2025
·
Overnattet 1 natt
Very convenient for the M&S arena with very close parking. Also quick and easy to get to the centre.
Very convenient for the M&S arena with very close parking. Also quick and easy to get to the centre.
8
Karen
21. sep. 2025
·
Overnattet 1 natt
Hotel was perfectly placed for the M&S arena and was a lovely place to stay. The only downside was how busy the lobby was, not many seats at all for the vast amount of people there and the wait for bar snacks was over an hour. The lobby is open to anyone though, not just hotel guests so that’s probably why.
Hotel was perfectly placed for the M&S arena and was a lovely place to stay. The only downside was how busy the lobby was, not many seats at all for the vast amount of people there and the wait for bar snacks was over an hour. The lobby is open to anyone though, not just hotel guests so that’s probably why.
10
Madapura
28. juni 2025
·
Overnattet 2 netter
Expensive parking
Expensive parking
10
Ann
30. aug. 2025
·
Overnattet 1 natt
Check in was smooth, all staff very helpful and friendly. Rooms were comfortable and clean no pressure to be out of rooms. Breakfast was great such a wide choice, suited everyone. Perfect with the car park next door.
Check in was smooth, all staff very helpful and friendly. Rooms were comfortable and clean no pressure to be out of rooms. Breakfast was great such a wide choice, suited everyone. Perfect with the car park next door.
10
David
23. feb. 2025
·
Overnattet 2 netter
Friendly staff, clean, quiet, nice sitting area at bar with pianist playing when we arrived on Friday evening.
Friendly staff, clean, quiet, nice sitting area at bar with pianist playing when we arrived on Friday evening.
10
Susan
23. feb. 2025
·
Overnattet 2 netter
Great location just a few minutes walk from the waterfront. Easy parking nearby at Kings Dock car park, with concessionary rates when staying at the Pullman. Excellent staff and service, especially from the front desk who were exceptionally helpful and friendly. Dining room staff also very helpful. Excellent twin room (#819) with very comfortable beds. Good ensuite with plenty of hot water but, as there's no window in the bathroom, it needs a working extractor fan to deal with the steam. Breakfast was good but there wasn't a lot of choice with the cold cuts.
Great location just a few minutes walk from the waterfront. Easy parking nearby at Kings Dock car park, with concessionary rates when staying at the Pullman. Excellent staff and service, especially from the front desk who were exceptionally helpful and friendly. Dining room staff also very helpful. Excellent twin room (#819) with very comfortable beds. Good ensuite with plenty of hot water but, as there's no window in the bathroom, it needs a working extractor fan to deal with the steam. Breakfast was good but there wasn't a lot of choice with the cold cuts.
Var dette til hjelp?
KI-generert oppsummering basert på nylige gjesteomtaler
Renhold
Generell renhet roses, med mange rom og fellesområder beskrevet som plettfrie. Et mindretall rapporterte om mangler, som støvete flekker, skitne eller slitte håndklær, og bad eller korridorer som ikke var rengjort ordentlig.
Relaterte gjesteomtaler
8
Pauline
12. juni 2025
·
Overnattet 1 natt
Stayed room only very comfortable and clean
Stayed room only very comfortable and clean
4
Darren
27. juli 2025
·
Overnattet 1 natt
Disappointing first impressions, but redeemed by exceptional staff service.” On approach to our room, we were met with corridors cluttered with rubbish, empty glasses, and bottles, hardly a welcoming sight. Upon entering the room, we were hit with an overpowering smell of bleach, which masked, but did not erase, the poor cleanliness. The floors were marked with streaks and scattered stains, some of which were easily removed with a simple wipe of the foot, indicating a lack of proper cleaning. The complimentary mini fridge was not stocked, and its cabinet door was hanging off its hinges. Dust and smears on the TV and mirrors only added to the disappointment. I requested an alternative room, which the staff kindly offered, but unfortunately, the second room was in a similarly poor condition. That said, I must extend my gratitude to the hotel staff and manager, who went above and beyond to resolve the issues. Their professionalism, promptness, and genuine apologies helped salvage what could have been a completely negative stay.
Disappointing first impressions, but redeemed by exceptional staff service.” On approach to our room, we were met with corridors cluttered with rubbish, empty glasses, and bottles, hardly a welcoming sight. Upon entering the room, we were hit with an overpowering smell of bleach, which masked, but did not erase, the poor cleanliness. The floors were marked with streaks and scattered stains, some of which were easily removed with a simple wipe of the foot, indicating a lack of proper cleaning. The complimentary mini fridge was not stocked, and its cabinet door was hanging off its hinges. Dust and smears on the TV and mirrors only added to the disappointment. I requested an alternative room, which the staff kindly offered, but unfortunately, the second room was in a similarly poor condition. That said, I must extend my gratitude to the hotel staff and manager, who went above and beyond to resolve the issues. Their professionalism, promptness, and genuine apologies helped salvage what could have been a completely negative stay.
6
Hayden
27. mai 2024
·
Overnattet 1 natt
Room wasn’t cleaned properly. Ask for a change if you aren’t happy
Room wasn’t cleaned properly. Ask for a change if you aren’t happy
10
Stuart
24. juli 2024
·
Overnattet 2 netter
Fantastic location brilliant hotel spotlessly clean polite and helpful staff. Fabulous room with modern stylish equipment and everything you need Overall a brilliant stay wouldn't hesitate to recommend. We will definitely stay again
Fantastic location brilliant hotel spotlessly clean polite and helpful staff. Fabulous room with modern stylish equipment and everything you need Overall a brilliant stay wouldn't hesitate to recommend. We will definitely stay again
4
Sara
6. okt. 2024
·
Overnattet 1 natt
We had no tea and coffee in our room when we arrived, so had to go down to reception to order some, as no room or way of contacting reception. Our Bathroom floor was very dirty, we raised this with the Reception when asking for some Tea and Milk, they did offer to send someone to clean it but it made no difference. The bed side table was sticky and dirty. The breakfast was disappointing as the fresh fruit had run out, the cleanliness of the table was very poor and the cereal options very poor. For the money charged, I would not stay in this hotel again.
We had no tea and coffee in our room when we arrived, so had to go down to reception to order some, as no room or way of contacting reception. Our Bathroom floor was very dirty, we raised this with the Reception when asking for some Tea and Milk, they did offer to send someone to clean it but it made no difference. The bed side table was sticky and dirty. The breakfast was disappointing as the fresh fruit had run out, the cleanliness of the table was very poor and the cereal options very poor. For the money charged, I would not stay in this hotel again.
10
Rhys
4. feb. 2024
·
Overnattet 2 netter
The room was spotless and a very nice hotel in general
The room was spotless and a very nice hotel in general
6
David
4. aug. 2025
·
Overnattet 1 natt
Place was a bit run down. Room poorly cleaned
Place was a bit run down. Room poorly cleaned
8
Sarah
23. aug. 2025
·
Overnattet 1 natt
Rooms were very clean and tidy. The lights were quite odd and we couldnt figure them out!! The pillows were nit the comfiest and bed was really soft. Not a great night sleep. View across the Mersey was beautiful and hotel did have quite a posh feep to it.
Rooms were very clean and tidy. The lights were quite odd and we couldnt figure them out!! The pillows were nit the comfiest and bed was really soft. Not a great night sleep. View across the Mersey was beautiful and hotel did have quite a posh feep to it.
10
Tiffany
8. juli 2024
·
Overnattet 3 netter
Lovely hotel with great staff. The room was spotless and the breakfast buffet was very good with a large selection of hot and cold and continental dishes. The staff were very friendly and helpful and the bar was lovely. Beautiful views and close to town centre. Will definitely be revisiting soon.
Lovely hotel with great staff. The room was spotless and the breakfast buffet was very good with a large selection of hot and cold and continental dishes. The staff were very friendly and helpful and the bar was lovely. Beautiful views and close to town centre. Will definitely be revisiting soon.
10
Samantha
14. juni 2025
·
Overnattet 1 natt
Nice rooms, comfortable bed. Clean
Nice rooms, comfortable bed. Clean
Var dette til hjelp?
KI-generert oppsummering basert på nylige gjesteomtaler
Rom
Moderne og komfortable rom med gode dusjer, rolig atmosfære og mange med flott utsikt over elven. Noen gjester nevner ubehagelige puter, små eller uvanlig utformede bad i visse rom, mindre vedlikeholdsproblemer og sporadiske problemer med Wi-Fi eller tilkobling.
Relaterte gjesteomtaler
8
G
28. mars 2025
·
Overnattet 1 natt
Excellent hotel. Friendly staff, great breakfast. Let down by uncomfortable pillows and hence a bad sleep, which was unfortunate because the hotel was lovely a quiet
Excellent hotel. Friendly staff, great breakfast. Let down by uncomfortable pillows and hence a bad sleep, which was unfortunate because the hotel was lovely a quiet
8
Lorraine
12. nov. 2025
·
Overnattet 1 natt
The room was very clean. The views were great.
The room was very clean. The views were great.
6
Yvette
8. juli 2025
·
Overnattet 1 natt
Paid extra for executive floor and it is nothing special... rooms are so small... more room, less bathroom, please. Lack of privacy of the bathroom is odd. Glass wall goes right into the room unless you pull a curtain.
Paid extra for executive floor and it is nothing special... rooms are so small... more room, less bathroom, please. Lack of privacy of the bathroom is odd. Glass wall goes right into the room unless you pull a curtain.
8
RICHARD
17. feb. 2025
·
Overnattet 1 natt
Smart hotel, good location. Excellent reception staff. Comfy bed. Shower was faulty but they handled the problem well.
Smart hotel, good location. Excellent reception staff. Comfy bed. Shower was faulty but they handled the problem well.
6
Rodney
2. jan. 2024
·
Overnattet 4 netter
Mobile connections in the hotel are terrible. The hotel unsecured WIFI ( which I don’t like using ) is equally as poor. The sign was so bad we couldn’t get the TV to load a channel, really it was terrible.
Mobile connections in the hotel are terrible. The hotel unsecured WIFI ( which I don’t like using ) is equally as poor. The sign was so bad we couldn’t get the TV to load a channel, really it was terrible.
10
Ronald
5. sep. 2025
·
Overnattet 2 netter
Fantastic couple of nights at the Pullman Hotel, great location at the river side, next to the large events place and within walking or e-scooter ride to the shops etc Eating places all close by especially the Indian (east east) - Room itself very prestigious lovely large bed and equally large tv, small table and chair ideal for eating at. Some neat touches in the room like the suspended lights and the bathroom was very spacious with a fantastic waterfall shower.
Fantastic couple of nights at the Pullman Hotel, great location at the river side, next to the large events place and within walking or e-scooter ride to the shops etc Eating places all close by especially the Indian (east east) - Room itself very prestigious lovely large bed and equally large tv, small table and chair ideal for eating at. Some neat touches in the room like the suspended lights and the bathroom was very spacious with a fantastic waterfall shower.
10
Simon
1. mars 2023
·
Overnattet 1 natt
Great overall stay; The shower was excellent, as were the staff and the breakfast in particular was really good. Easy to park nearby on the Kings Dock. One grumble would probably be for us that given it is a 4* hotel we would have expected a few more options for hot drinks in the room and dare I say a couple of biscuits. Other than than the pillow options were either firm or memory foam and we couldn't seem to find a comfortable balance. This is the 2nd time we've stayed and we will definitely stay again
Great overall stay; The shower was excellent, as were the staff and the breakfast in particular was really good. Easy to park nearby on the Kings Dock. One grumble would probably be for us that given it is a 4* hotel we would have expected a few more options for hot drinks in the room and dare I say a couple of biscuits. Other than than the pillow options were either firm or memory foam and we couldn't seem to find a comfortable balance. This is the 2nd time we've stayed and we will definitely stay again
8
Sarah
23. aug. 2025
·
Overnattet 1 natt
Rooms were very clean and tidy. The lights were quite odd and we couldnt figure them out!! The pillows were nit the comfiest and bed was really soft. Not a great night sleep. View across the Mersey was beautiful and hotel did have quite a posh feep to it.
Rooms were very clean and tidy. The lights were quite odd and we couldnt figure them out!! The pillows were nit the comfiest and bed was really soft. Not a great night sleep. View across the Mersey was beautiful and hotel did have quite a posh feep to it.
10
Barbara
28. aug. 2025
·
Overnattet 1 natt
Lovely comfortable room with terrific shower. Good location for the Albert Dock, the M&S arena and Liverpool1 Good breakfast.
Lovely comfortable room with terrific shower. Good location for the Albert Dock, the M&S arena and Liverpool1 Good breakfast.
10
john
21. apr. 2025
·
Overnattet 1 natt
Beautiful hotel - the wife & I always book a river view room with floor to ceiling glass - only a few of these rooms in the but most are really nice & clean
Beautiful hotel - the wife & I always book a river view room with floor to ceiling glass - only a few of these rooms in the but most are really nice & clean
Var dette til hjelp?
KI-generert oppsummering basert på nylige gjesteomtaler
Service
Personalet beskrives ofte som vennlig, imøtekommende og hjelpsomt i resepsjonen og concierge-tjenesten. I travle perioder kan betjeningen i bar og frokostsal være treg eller uorganisert, og noen gjester rapporterte om uhøflig oppførsel eller feil i bestillinger eller romservice.
Relaterte gjesteomtaler
10
David
4. nov. 2025
·
Overnattet 1 natt
Friendly staff. Great location next to Albert Dock. Comfy beds and spotless rooms. Lovely comfortable stay.
Friendly staff. Great location next to Albert Dock. Comfy beds and spotless rooms. Lovely comfortable stay.
4
stuart
25. okt. 2025
·
Overnattet 1 natt
The guy on reception when we arrived was very pleasant, however everyone else after that not so much. The manager running breakfast was extremely abrupt and outride rude
The guy on reception when we arrived was very pleasant, however everyone else after that not so much. The manager running breakfast was extremely abrupt and outride rude
8
Dawn
5. okt. 2025
·
Overnattet 1 natt
Great hotel, such a comfy bed and pillows, but disappointing service in the restaurant. The girls did a great job but they were understaffed. After waiting nearly an hour for food it unfortunately came out Luke warm. I’d stay again though.
Great hotel, such a comfy bed and pillows, but disappointing service in the restaurant. The girls did a great job but they were understaffed. After waiting nearly an hour for food it unfortunately came out Luke warm. I’d stay again though.
10
Rhonda
4. juni 2024
·
Overnattet 2 netter
Our stay at the Pullman Liverpool exceeded our expectations. Genuinely friendly, professional and earnest staff, proud of their city and ready to make the visit a great one. Upon arrival, we were greeted by Lucy at the front desk. Check in was both pleasant and efficient. While we make no assumptions requests can be honored, they delivered. Our Superior room was clean, comfortable, quiet with a nice view of the Mersey River. Jack was always available and ready to assist with taxis, local attractions, luggage and great conversation. Same with Sam, who was personable and went above and beyond to help us celebrate the reason for our visit. Even the staff servicing the rooms made a point of saying a legitimately friendly hello when passing by. Our first time at Pullman Liverpool, and hopefully not our last. You made our stay a memorable one, exemplifying how wonderful the people in Liverpool are. Thank you!
Our stay at the Pullman Liverpool exceeded our expectations. Genuinely friendly, professional and earnest staff, proud of their city and ready to make the visit a great one. Upon arrival, we were greeted by Lucy at the front desk. Check in was both pleasant and efficient. While we make no assumptions requests can be honored, they delivered. Our Superior room was clean, comfortable, quiet with a nice view of the Mersey River. Jack was always available and ready to assist with taxis, local attractions, luggage and great conversation. Same with Sam, who was personable and went above and beyond to help us celebrate the reason for our visit. Even the staff servicing the rooms made a point of saying a legitimately friendly hello when passing by. Our first time at Pullman Liverpool, and hopefully not our last. You made our stay a memorable one, exemplifying how wonderful the people in Liverpool are. Thank you!
10
Martin
26. sep. 2025
·
Overnattet 1 natt
Room wash very clean, the bed was a king-size and very comfortable, I slept like a log. I didn't eat here but had a drink from the bar and the cost was reasonable for a Hotel. The Albert Dock marina was a 5 min walk where there are options for bars and restaurants. The staff here were excellent, nothing to much trouble and the buffet breakfast was worth it too.
Room wash very clean, the bed was a king-size and very comfortable, I slept like a log. I didn't eat here but had a drink from the bar and the cost was reasonable for a Hotel. The Albert Dock marina was a 5 min walk where there are options for bars and restaurants. The staff here were excellent, nothing to much trouble and the buffet breakfast was worth it too.
10
A
28. mars 2025
·
Overnattet 1 natt
This hotel is great for arena events. Jon on the concierge and Tariq on the executive floor are fantastic ambassadors for the brand.
This hotel is great for arena events. Jon on the concierge and Tariq on the executive floor are fantastic ambassadors for the brand.
2
Jamie
5. aug. 2025
·
Overnattet 1 natt
Got to the hotel and told that both my friends and my room were upgraded because our original rooms were overbooked. Got to my room, it was upgraded. My friend got to their room, not upgraded. Called the front desk to ask about the upgrade, and they said they didnt say both were upgraded. They blatantly lied to us. Their customer service is very lacking. Asked the front desk if they had a pair of a scissors we cpuld borrow because my wife wanted to cut a piece of thread of her clothing. The guy says, they have scissors but cant let us use them. Lol. Why even mention you have scissors if ypu won't lwt someone use them? And whats the big deal about someone usint them for literally 10 seconds? This place has a long way to go to make the guest feel welcome.
Got to the hotel and told that both my friends and my room were upgraded because our original rooms were overbooked. Got to my room, it was upgraded. My friend got to their room, not upgraded. Called the front desk to ask about the upgrade, and they said they didnt say both were upgraded. They blatantly lied to us. Their customer service is very lacking. Asked the front desk if they had a pair of a scissors we cpuld borrow because my wife wanted to cut a piece of thread of her clothing. The guy says, they have scissors but cant let us use them. Lol. Why even mention you have scissors if ypu won't lwt someone use them? And whats the big deal about someone usint them for literally 10 seconds? This place has a long way to go to make the guest feel welcome.
10
Michael
16. jan. 2025
·
Overnattet 4 netter
Right next door to conference centre, perfect location for me. Rooms spacious, clean and nicely decorated, good view from huge window, aircon/heating silent and effective, breakfasts excellent. And best of all, such friendly, helpful staff - for the money it cost, these was a cut above what i expected, highly recommended.
Right next door to conference centre, perfect location for me. Rooms spacious, clean and nicely decorated, good view from huge window, aircon/heating silent and effective, breakfasts excellent. And best of all, such friendly, helpful staff - for the money it cost, these was a cut above what i expected, highly recommended.
6
Joanne
2. mars 2025
·
Overnattet 1 natt
The hotel is really convenient for the M&S Arena and Auditorium. We were attending an event so stayed just Saturday night. Check in was uneventful, I wouldn’t say the gentleman who greeted us was overly friendly. Room was ok, 2 single beds pushed together which I’m not a fan of as they seem to separate during the night. Shower and toiletries were really lovely. The bar and restaurant staff weren’t overly attentive. Breakfast was the main reason I would probably try another hotel in the surrounding area. We got there at 1030 and breakfast ends at 11 on a Sunday. There were no bowls for fruit etc and only one butter left. We had to ask twice for a cappuccino which took 15 minutes to arrive after the second request. Just young guys and girls running the breakfast, didn’t look like there was a management presence. The cheeses were hard as left out too long. Replenishment didn’t seem to be a priority which is a shame because it is a beautiful hotel. We have stayed in the titanic hotel previously and would rate it over the Pullman.
The hotel is really convenient for the M&S Arena and Auditorium. We were attending an event so stayed just Saturday night. Check in was uneventful, I wouldn’t say the gentleman who greeted us was overly friendly. Room was ok, 2 single beds pushed together which I’m not a fan of as they seem to separate during the night. Shower and toiletries were really lovely. The bar and restaurant staff weren’t overly attentive. Breakfast was the main reason I would probably try another hotel in the surrounding area. We got there at 1030 and breakfast ends at 11 on a Sunday. There were no bowls for fruit etc and only one butter left. We had to ask twice for a cappuccino which took 15 minutes to arrive after the second request. Just young guys and girls running the breakfast, didn’t look like there was a management presence. The cheeses were hard as left out too long. Replenishment didn’t seem to be a priority which is a shame because it is a beautiful hotel. We have stayed in the titanic hotel previously and would rate it over the Pullman.
10
Laura
2. juni 2023
·
Overnattet 1 natt
Reception staff extremely friendly and helpful
Reception staff extremely friendly and helpful
Var dette til hjelp?
KI-generert oppsummering basert på nylige gjesteomtaler
Beliggenhet
Beliggende ved vannkanten, ved siden av M&S Bank Arena og Albert Dock, innen gangavstand til Liverpool ONE og byens attraksjoner. Området er generelt rolig, men praktisk for arrangementer, restauranter og transport.
Relaterte gjesteomtaler
10
David
4. nov. 2025
·
Overnattet 1 natt
Friendly staff. Great location next to Albert Dock. Comfy beds and spotless rooms. Lovely comfortable stay.
Friendly staff. Great location next to Albert Dock. Comfy beds and spotless rooms. Lovely comfortable stay.
10
Sara
28. juli 2024
·
Overnattet 2 netter
Staff was excellent. We were greeted with an umbrella when we arrived with our luggage & the staff was exceedingly helpful in assisting us with everything we needed for our stay, from attractions to dinner reservations. Beautiful view across the Mersey & close to many attractions.
Staff was excellent. We were greeted with an umbrella when we arrived with our luggage & the staff was exceedingly helpful in assisting us with everything we needed for our stay, from attractions to dinner reservations. Beautiful view across the Mersey & close to many attractions.
10
Darren
4. nov. 2023
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Overnattet 4 netter
Excellent hotel, very clean and comfortable and ideally situated for the Albert Dock, Liverpool One, City Centre and the Baltic Triangle. The view across the Mersey from the room was superb and the shower facilities in the room were excellent.
Excellent hotel, very clean and comfortable and ideally situated for the Albert Dock, Liverpool One, City Centre and the Baltic Triangle. The view across the Mersey from the room was superb and the shower facilities in the room were excellent.
10
Laura
12. juni 2025
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Overnattet 1 natt
Fab location
Fab location
8
Betty
17. mars 2024
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Overnattet 1 natt
This was our first stay at Pullman Liverpool. We dropped our bag off earlier in the day and the reception staff were very friendly and efficient. Our room was superb, very clean and had everything we needed but the view!!! It was absolutely amazing - looking out over the Mersey. The bar area was lovely and we easily found a seat - even though the hotel was full of gymnasts! The proximity to the M & S arena was the reason for our choice and we chose correctly. The ONLY thing which stopped us saying it was perfect was the staff in the dining room at breakfast. The girl who showed us to a table was clearly cross that we wanted another one and she didn't explain how we should get our breakfast. We had to stop a waitress to ask for tea. The whole dining room staff looked and sounded miserable and that is not what you want from the hospitality industry.
This was our first stay at Pullman Liverpool. We dropped our bag off earlier in the day and the reception staff were very friendly and efficient. Our room was superb, very clean and had everything we needed but the view!!! It was absolutely amazing - looking out over the Mersey. The bar area was lovely and we easily found a seat - even though the hotel was full of gymnasts! The proximity to the M & S arena was the reason for our choice and we chose correctly. The ONLY thing which stopped us saying it was perfect was the staff in the dining room at breakfast. The girl who showed us to a table was clearly cross that we wanted another one and she didn't explain how we should get our breakfast. We had to stop a waitress to ask for tea. The whole dining room staff looked and sounded miserable and that is not what you want from the hospitality industry.
10
Gail
6. okt. 2025
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Overnattet 1 natt
Very convenient for the M&S arena with very close parking. Also quick and easy to get to the centre.
Very convenient for the M&S arena with very close parking. Also quick and easy to get to the centre.
10
Lawrence R
15. okt. 2025
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Overnattet 2 netter
Great location on Albert Dock close to fabulous attractions and restaurants .
Great location on Albert Dock close to fabulous attractions and restaurants .
8
RICHARD
1. juni 2023
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Overnattet 1 natt
Excellent stay as always. Great location to access arena for events and close, to city centre and attractions.
Excellent stay as always. Great location to access arena for events and close, to city centre and attractions.
10
John
21. des. 2024
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Overnattet 1 natt
Splendid hotel near river. Close to arena and the bars and restaurants of the docks. About 15min walk to city centre.
Splendid hotel near river. Close to arena and the bars and restaurants of the docks. About 15min walk to city centre.
10
Simon
30. apr. 2025
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Overnattet 1 natt
Modern hotel in a great location in the docks.
Modern hotel in a great location in the docks.
Var dette til hjelp?
KI-generert oppsummering basert på nylige gjesteomtaler
Servering
Frokosten får ofte høye karakterer for utvalg og smak, men flere anmeldelser nevner overfylt service, lunkne retter, treg påfylling eller høy pris. Restauranten og romservice kan være bra, men ventetid forekommer når det er underbemanning.
Relaterte gjesteomtaler
10
Lorna
11. mai 2025
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Overnattet 1 natt
Staff service was exemplary and dinner was delicious.
Staff service was exemplary and dinner was delicious.
8
Richard
10. mai 2025
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Overnattet 3 netter
Good cooked breakfast was cold and uninviting We had continental instead There were no heatlamps over the food to keep it hot
Good cooked breakfast was cold and uninviting We had continental instead There were no heatlamps over the food to keep it hot
8
Dawn
5. okt. 2025
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Overnattet 1 natt
Great hotel, such a comfy bed and pillows, but disappointing service in the restaurant. The girls did a great job but they were understaffed. After waiting nearly an hour for food it unfortunately came out Luke warm. I’d stay again though.
Great hotel, such a comfy bed and pillows, but disappointing service in the restaurant. The girls did a great job but they were understaffed. After waiting nearly an hour for food it unfortunately came out Luke warm. I’d stay again though.
6
Elizabeth
20. apr. 2024
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Overnattet 1 natt
Check in efficient, room clean and comfortable with modern amenities and large bed. Evening meal in restaurant good. Bar far too small for the hotel - large queue and standing room only after the arena show. Breakfast terrible- long queue and wait time, service very slow - only received hot drinks after we’d finished eating. Hot buffet pretty good with variety of options, cold buffet untidy, missing plates, food items and stale waffles and bread .
Check in efficient, room clean and comfortable with modern amenities and large bed. Evening meal in restaurant good. Bar far too small for the hotel - large queue and standing room only after the arena show. Breakfast terrible- long queue and wait time, service very slow - only received hot drinks after we’d finished eating. Hot buffet pretty good with variety of options, cold buffet untidy, missing plates, food items and stale waffles and bread .
10
Timothy
9. jan. 2025
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Overnattet 4 netter
Great hotel, hood location. Warm and welcoming staff. Very clean, spacious and tidy rooms. The restaurant and lounge area were comfortable and clean. Breakfast was a good range and delicious. And the food in the restaurant was exceptional! All making for a really wonderful stay. We will definitely return... hopefully soon!
Great hotel, hood location. Warm and welcoming staff. Very clean, spacious and tidy rooms. The restaurant and lounge area were comfortable and clean. Breakfast was a good range and delicious. And the food in the restaurant was exceptional! All making for a really wonderful stay. We will definitely return... hopefully soon!
8
Michaela
5. aug. 2025
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Overnattet 2 netter
Our stay started really well. The reception team were very friendly and check-in was smooth. The room was a good size, the bed was fine, and we slept well. The bar was a small letdown as the advertised beer wasn’t available on either the first or second night. Breakfast on the first morning was excellent – fresh food, great cappuccino, and very attentive service. Unfortunately, the second morning was the opposite. We were checked into the breakfast room by Roni, who was quite miserable and didn’t smile or greet us properly. While I was getting food, another staff member asked if we had checked in. I said yes politely, but he came back again a few minutes later to ask the same thing, which felt odd and unnecessary – he should have just asked Roni. The staff that morning seemed stressed and disorganised. No one asked if we wanted drinks; we had to find someone ourselves. The food wasn’t as fresh – pastries and black pudding were hard. To top it off, we were charged £18 per day for parking, even though our email clearly said the discounted rate was £12. That left us feeling quite frustrated. What started as a great stay unfortunately ended in disappointment. This place has potential, but consistency and better communication are needed.
Our stay started really well. The reception team were very friendly and check-in was smooth. The room was a good size, the bed was fine, and we slept well. The bar was a small letdown as the advertised beer wasn’t available on either the first or second night. Breakfast on the first morning was excellent – fresh food, great cappuccino, and very attentive service. Unfortunately, the second morning was the opposite. We were checked into the breakfast room by Roni, who was quite miserable and didn’t smile or greet us properly. While I was getting food, another staff member asked if we had checked in. I said yes politely, but he came back again a few minutes later to ask the same thing, which felt odd and unnecessary – he should have just asked Roni. The staff that morning seemed stressed and disorganised. No one asked if we wanted drinks; we had to find someone ourselves. The food wasn’t as fresh – pastries and black pudding were hard. To top it off, we were charged £18 per day for parking, even though our email clearly said the discounted rate was £12. That left us feeling quite frustrated. What started as a great stay unfortunately ended in disappointment. This place has potential, but consistency and better communication are needed.
10
Steve
23. juni 2025
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Overnattet 2 netter
Check in service was excellent and room large with a very comfortable bed. Only thing that let the hotel down for me was the breakfast - no real fresh fruit options and yoghurt was runny, coffee not the best so my advice would be to book this great hotel but have breakfast somewhere else.
Check in service was excellent and room large with a very comfortable bed. Only thing that let the hotel down for me was the breakfast - no real fresh fruit options and yoghurt was runny, coffee not the best so my advice would be to book this great hotel but have breakfast somewhere else.
10
Martin
26. sep. 2025
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Overnattet 1 natt
Room wash very clean, the bed was a king-size and very comfortable, I slept like a log. I didn't eat here but had a drink from the bar and the cost was reasonable for a Hotel. The Albert Dock marina was a 5 min walk where there are options for bars and restaurants. The staff here were excellent, nothing to much trouble and the buffet breakfast was worth it too.
Room wash very clean, the bed was a king-size and very comfortable, I slept like a log. I didn't eat here but had a drink from the bar and the cost was reasonable for a Hotel. The Albert Dock marina was a 5 min walk where there are options for bars and restaurants. The staff here were excellent, nothing to much trouble and the buffet breakfast was worth it too.
10
Tracy
21. jan. 2024
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Overnattet 1 natt
Had a wonderful stay with my son. Hotel staff are fantastic, rooms are comfortable and clean. Breakfast was amazing! Best hotel breakfast I’ve had.
Had a wonderful stay with my son. Hotel staff are fantastic, rooms are comfortable and clean. Breakfast was amazing! Best hotel breakfast I’ve had.
10
Ann
30. aug. 2025
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Overnattet 1 natt
Check in was smooth, all staff very helpful and friendly. Rooms were comfortable and clean no pressure to be out of rooms. Breakfast was great such a wide choice, suited everyone. Perfect with the car park next door.
Check in was smooth, all staff very helpful and friendly. Rooms were comfortable and clean no pressure to be out of rooms. Breakfast was great such a wide choice, suited everyone. Perfect with the car park next door.
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10
Molly
for 5 døgn siden
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Overnattet 3 netter
Amazing hotel! Very friendly and helpful staff! Only complaint was that the lighting wasn’t great in our room when getting ready and as there wasn’t a mirror near the natural light! Other than that I couldn’t fault it. Really comfy beds, great location,
Amazing hotel! Very friendly and helpful staff! Only complaint was that the lighting wasn’t great in our room when getting ready and as there wasn’t a mirror near the natural light! Other than that I couldn’t fault it. Really comfy beds, great location,
10
John
for 6 døgn siden
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Overnattet 1 natt
Book this for my parents and they loved it. Comfy beds and pretty good views from riverside. I also appreciate the eco friendly bathroom items (cotton buds, nail file, cotton round and shower cap all in paper wrapping)
Book this for my parents and they loved it. Comfy beds and pretty good views from riverside. I also appreciate the eco friendly bathroom items (cotton buds, nail file, cotton round and shower cap all in paper wrapping)
10
Gwyn
forrige uke
·
Overnattet 3 netter
Really great stay, the staff were amazing. The lady manager brilliant sorting out parking for my wife's mobility scooter. All in all brilliant thank you.
Really great stay, the staff were amazing. The lady manager brilliant sorting out parking for my wife's mobility scooter. All in all brilliant thank you.
10
Thomas
for 2 uker siden
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Overnattet 1 natt
Sehr zu empfehlen. Direkt am mercy gelegen, stadtzentrum ist ca 20min zu Fuß. Frühstück war gut, Personal scouser, haben uns sehr wohl gefühlt
Sehr zu empfehlen. Direkt am mercy gelegen, stadtzentrum ist ca 20min zu Fuß. Frühstück war gut, Personal scouser, haben uns sehr wohl gefühlt
8
Andrew
for 2 uker siden
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Overnattet 1 natt
Room was decent size and also a good size bathroom with a nice walk in shower Comfortable bed and decent pillows Great location in the docks If you have a blue badge it's a bit of a nightmare because there is no parking close by The garage, with the discount was £18.50!!!!! And a walk
Room was decent size and also a good size bathroom with a nice walk in shower Comfortable bed and decent pillows Great location in the docks If you have a blue badge it's a bit of a nightmare because there is no parking close by The garage, with the discount was £18.50!!!!! And a walk
Kings Dock, The Docks, Liverpool, England, Storbritannia
Beliggenhet
Dersom du velger Pullman Liverpool i Liverpool, vil du ha både ACC Liverpool og M&S Bank Arena like rundt hjørnet. Dette hotellet ligger 0,6 mi (1 km) unna Royal Albert Dock og 0,7 mi (1,1 km) unna The Beatles Story Museum.
ACC Liverpool(0.1 miles)
M&S Bank Arena(0.1 miles)
Wheel of Liverpool(0.3 miles)
Royal Albert Dock(0.3 miles)
The Beatles Story Museum(0.4 miles)
Grosvenor Casino Liverpool(0.4 miles)
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Umiddelbare KI-svar er basert på hotellinformasjonen
En resepsjonist vil ta imot gjestene ved ankomst. Informasjon fra overnattingsstedet kan bli oversatt ved hjelp av automatiserte oversettelsesverktøy.
Innsjekkingen må foretas av en person som er minst 18 år gammel.
- Det kan pålegges avgifter for ekstra personer, og denne avgiften kan variere avhengig av overnattingsstedets egne regler
- Legitimasjon med bilde utstedt av offentlig myndighet samt kredittkort, debetkort eller depositum i kontanter kan være påkrevd ved innsjekking, i tilfelle det skulle oppstå uforutsette utgifter
- Spesielle forespørsler avhenger av tilgjengelighet ved innsjekking og kan koste ekstra. Spesielle forespørsler kan ikke garanteres oppfylt
- Dette overnattingsstedet godtar kredittkort og debetkort; ingen kontantbetalinger
- Overnattingsstedet har følgende sikkerhetstiltak: brannslukningsapparat, røykvarsler og førstehjelpsskrin
- Dette overnattingsstedet bekrefter at det følger renholds- og desinfeksjonspraksisene fra ALLSAFE (Accor Hotels)
- Overnattingsstedet har rom som ligger vegg i vegg. Disse er imidlertid avhengige av tilgjengelighet. Du kan be om tilstøtende rom ved å kontakte overnattingsstedet på telefonnummeret som du finner i bestillingsbekreftelsen.
- Kontaktfri utsjekking er tilgjengelig.
- På dette overnattingsstedet er gjester av alle legninger og kjønnsidentiteter velkomne (LHBTQ+-vennlig).
Begrenset parkeringshøyde.
- Pris for frokostbuffé: ca. GBP 18.95 for voksne og GBP 9.50 for barn
- Parkering mot betaling i nærheten: GBP 18.00 per dag (161 meter unna, åpen døgnet rundt)
- Tidlig innsjekking er mulig mot et gebyr (med forbehold om tilgjengelighet)
- Sen utsjekking er mulig mot et gebyr (med forbehold om tilgjengelighet)
Listen ovenfor er ikke fullstendig. Det kan hende at gebyrer og depositum ikke inkluderer skatter og avgifter, og det tas forbehold om endringer.
Populære fasiliteter
Parkering
Restaurant
Rom for ikke-røykere
Romservice
Renseri
Rengjøring
Tjenester
Renseri
Rengjøring
Bankettfasiliteter
Bankboks
Bagasjeoppbevaring
Ekspress innsjekking/Utsjekking
Selvbetjent vaskeri
24-Hour Front Desk
Concierge Services
Internett
Gratis wi-fi
Generelt
Romservice
Restaurant
Rom for ikke-røykere
Frokost servert på rommet
Wheelchair Accessible (Limited)
Parkering
Parkering
Ladestasjon for elbil
Parking (Limited)
Aktiviteter
Fitness Center (nearby)