Asteria Family Resort Belek

Food was awful. Same choice each evening. Burnt fried chicken which you could smell then burning during the day. Only decent choice in the evening was Pizza. Breafast choice the same, Could not even get a omlet. Most of the staff did noot know how to say good morning or smile. Poor lighting in the night with many trip hazards walking. No power socket in bathroom to charge shaver. Rubbish entertainment in the evening. Only one bar to sit inside in the evening with awful pianist playing Great people on reception Will never go back

Location is good, quiet around of hotels on the beach. 35mins from airport. A golf course between the hotel and belek town centre. Taxis out side hotel means you can get to belek for about 7€. Hotel grounds are a bit hilly, so fair bit of incline changes. Accessiblity ramps are everywhere. Staff, overall good, some need to be taught how to smile though. Not many of the staff speak any English but not really a problem. Cleanliness, overall pretty good, minor things with bins at main pool being dirty, rooms were clean and tidy. Food, very good actually, decent selection of hot and cold food, like any all inclusive bit repetitive. Restaurants, this was the hotels major let down and why I would give it 5 stars, the main restaurant is simply too small, so finding a table is pot luck and involved walking around for 10-15 mins to wait for one to become available. It's a free for all, although main restaurant opens at 7, they were allowing people in at 6.30, so either get there early or about 8pm. There's two other restaurants that serve an al a carte menu, worth going to, but they don't open on Sunday. So main restaurant is packed on a Sunday. Lunch was much better, more open places and worked much better. Maintenance, gardens and grounds are well looked after, but other areas are neglected, broken tiles Overall the place is trying really hard to be a 5 star but falls short on simple things, but it's one of the better hotels I've been to in the area for trying to be 5 stars.

Overall, our stay was okay, but we won’t be returning. We spent 10 days in the two-story loft room, which we didn’t feel was worth the extra cost unless you truly need the additional space. The room itself was disappointing—floors were never cleaned, and housekeeping only occasionally refreshed the room. The resort grounds were well-kept, with a nice beach area, a lively large pool that was always very crowded, and a quieter relaxation pool we enjoyed. The staff was generally friendly and helpful, though communication was sometimes difficult since most spoke primarily Turkish, Russian, or limited English. The food was mostly very good, but I unfortunately experienced food poisoning for three days, likely from salads or undercooked meat. Other frustrations included extremely slow Wi-Fi, which was completely down in our room for more than two days. If your idea of a vacation is drinking heavily, lounging by a crowded pool, and loading up on buffet-style food, you’ll probably enjoy this resort. But if you’re looking for peace, quiet, and a relaxing atmosphere, this is not the place for you.

Lack of English understanding from staff was difficult

Reception fat guy if very bad. Not try to help customers.