360 República

I have stayed in the same building under Akile Downrtown Suites and it was fine, but under the 360 Suites management, it was a nightmare! Over 3.5 hours to finally get checked in! The mattress was hard as a board. After the 2nd day, I requested a room move due to the mattress and it took nearly 3 hours to make the move, then no wifi. we packed up and moved to another hotel that day. I will never stay under that management again! I have to give lots of credit to the front door security named Uli. He was amazing and went above and beyond trying to help us out but they can only do so much. I paid up front for the insurance and I'm hoping it may help in this situation. I was also charged and additional cleaning fee to move to another room, which had to be paid in advance to move. I never slept or used in of the facilities in the 2nd room, since there was no wifi. Once we vacated that property, we were able to enjoy the rest of our 3 days left in Sao Paulo. The first 2 days were a nightmare!!!!! The rooms looked like a "stripped down" version of the room I stayed in, in May of this year in the same building under Akile Downtown Suites!

Loved it

Excelente

The toilet was leaking water. So much so that it even pass through the bathroom wall into the bedroom. Got all my shoe wears soaked. For the price that I payed to start in the property this is unacceptable. Also send a message for the property administrators about the leaking issue and it haven’t received any response yet. For all the inconvenience I should receive a refund of my money.

hi guys, communication was terrible; only in portuguese; nobody to help me check-in; so much broken; like the Toilet seat was not fixed, the couch completely torned down, even a night stand light was hanging around; pretty dangerous was that the electricity was not propery worked; so dangerous...