Dreams Riviera Cancun Resort & Spa - All Inclusive
250 US$
/ noche
Promedio para septiembre
Precios para Dreams Riviera Cancun Resort & Spa - All Inclusive
Selecciona fechas para ver precios y disponibilidad
250 US$
/ noche
Promedio para septiembre
Precios medios mensuales
En Dreams Riviera Cancun Resort & Spa - All Inclusive, los precios por noche son de 250 US$ de media en el mes más barato (septiembre) y de 474 US$ en el mes más caro (febrero), según los últimos 12 meses.
| Mes | Precio medio |
|---|---|
| enero | 463 US$ |
| febrero | 474 US$ |
| marzo | 460 US$ |
| abril | 404 US$ |
| mayo | 308 US$ |
| junio | 283 US$ |
| julio | 271 US$ |
| agosto | 297 US$ |
| septiembre | 250 US$ |
| octubre | 286 US$ |
| noviembre | 391 US$ |
| diciembre | 462 US$ |
E
F
M
A
M
J
J
A
sept · 250 US$
S
O
N
D
Más caro: febrero (aprox. 474 US$)
Más barato: septiembre (aprox. 250 US$)
Acerca de esta propiedad
Para un relax sin igual, nada como una visita al spa, que ofrece masajes, tratamientos corporales y tratamientos faciales. La diversión está asegurada en este alojamiento, que ofrece 3 piscinas al aire libre, una discoteca y un centro de bi...
Servicios
Para un relax sin igual, nada como una visita al spa, que ofrece masajes, tratamientos corporales y tratamientos faciales. La diversión está asegurada en este alojamiento, que ofrece 3 piscinas al aire libre, una discoteca y un centro de bienestar. Otros servicios de este alojamiento incluyen conexión a Internet wifi gratis, servicios de conserjería y servicio de cuidado infantil (de pago).
Servicios empresariales
Tendrás un centro de negocios, periódicos gratuitos en el vestíbulo y tintorería a tu disposición. ¿Estás organizando un evento en Puerto Morelos? En este alojamiento tienes a tu disposición 775 metros cuadrados de espacio con centro de conferencias y salas de reuniones. Hay un aparcamiento con asistencia gratuito disponible.
Comida
Degusta algo de cocina francesa en Bordeaux, uno de los 9 restaurantes de este alojamiento. El alojamiento también te ofrece servicio de habitaciones las 24 horas y una cafetería. Disfruta de un detalle de bienvenida gratuito organizado por la recepción todos los días, donde podrás conocer a otros huéspedes mientras tomas un bocado. Si necesitas un buen refresco puedes elegir entre el bar junto a la piscina, 6 bares con salón y 2 bares en la playa.
Habitaciones
Te sentirás como en tu propia casa en cualquiera de las 486 habitaciones con artículos del minibar gratis y televisión de plasma. Las habitaciones disponen de balcón o patio. Para los momentos de ocio, tendrás reproductor de DVD, televisión con con canales por satélite y conexión a Internet por cable y wifi gratis. El cuarto de baño con bañera y ducha independientes está provisto de bañera de hidromasaje y artículos de higiene personal gratuitos.
Ubicación
Si decides alojarte en Dreams Riviera Cancun Resort & Spa - All Inclusive de Puerto Morelos, estarás a orillas del agua y a apenas 1 min en coche de Playa Puerto Morelos y a 6 de Plaza Central de Puerto Morelos. Además, este alojamiento con todo incluido se encuentra a 18,6 km de Club de golf Moon Palace y a 23,2 km de Playa Maroma.
Qué hay cerca
Playa Puerto Morelos(0.2 millas)
Parque Nacional Arrecife de Puerto Morelos(0.2 millas)
Playa Ojo de Agua(1.9 millas)
Bahía de Petempich(1.9 millas)
Plaza Central de Puerto Morelos(2.1 millas)
Iglesia católica San José(2.1 millas)
Colectivo de Artesanos de Puerto Morelos(2.2 millas)
Faro Inclinado(2.2 millas)
Jungle Spa(4.4 millas)
Monumento Ruta de los Cenotes(4.4 millas)
Jardín botánico Dr. Alfredo Barrera Marín(4.5 millas)
Santuario de la Esperanza y Cápsula del Tiempo(5 millas)
Parque Nacional Costa Occidental de Isla Mujeres, Punta Cancún y Punta Nizuc(9.2 millas)
Grand Outlet Riviera Maya(9.8 millas)
Parque temático Xoximilco(10.4 millas)
Cancún, Quintana Roo (CUN-Cancún Intl.)(14.5 millas)
Cozumel, Quintana Roo (CZM-A. Internacional de Cozumel)(44.7 millas)
Aeropuerto Internacional de Tulum (TQO)(88 millas)
Aparcamiento
Traslados al aeropuerto
Restaurante
Piscina
Centro de negocios
Servicio de habitaciones
Ubicación
Calle 55 Supermanzana 11 Manzana 4 Lote 1-01, Playa del Secreto, Playa del Carmen, Solidaridad, Estado de Quintana Roo, México
Playa Puerto Morelos (0.2 millas)
Parque Nacional Arrecife de Puerto Morelos (0.2 millas)
Playa Ojo de Agua (1.9 millas)
Bahía de Petempich (1.9 millas)
Plaza Central de Puerto Morelos (2.1 millas)
Iglesia católica San José (2.1 millas)
Reseñas de los huéspedes sobre Dreams Riviera Cancun Resort & Spa - All Inclusive
8.5
Muy bueno
Basado en 1493 comentarios verificados
¿Quién se queda aquí?
Trabajo
1%
Pareja
33%
Familia
53%
Grupo
11%
Solo/a
0%
Opiniones de los huéspedes
Resumen generado por IA en función de reseñas recientes de los huéspedes.
En Dreams Riviera Cancún Resort & Spa - Todo Incluido, los viajeros elogian constantemente al personal amable y eficiente, las instalaciones limpias y compactas con varias piscinas y las actividades aptas para familias, mientras que la calidad de la comida y las algas marinas frecuentes en la playa son puntos comunes de insatisfacción.
Más información¿Te ha sido útil?
Opiniones de los huéspedes
En Dreams Riviera Cancún Resort & Spa - Todo Incluido, los viajeros elogian constantemente al personal amable y eficiente, las instalaciones limpias y compactas con varias piscinas y las actividades aptas para familias, mientras que la calidad de la comida y las algas marinas frecuentes en la playa son puntos comunes de insatisfacción.
Las habitaciones suelen ser espaciosas y cómodas, a veces con piscinas privadas, pero varios huéspedes señalan elementos anticuados, privacidad limitada en el baño y ruido proveniente de bodas o habitaciones vecinas. Las instalaciones incluyen varias piscinas, espectáculos nocturnos y un club infantil popular; las tumbonas y la sombra pueden ser escasas y se mencionan ocasionales problemas con los ascensores o el mantenimiento. En general, puede esperar un resort fácil de recorrer, con animadas actividades y un excelente servicio, ideal para familias y momentos de relajación junto a la piscina.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Instalaciones
Varias piscinas (incluidas zonas infantiles y de borde infinito), espectáculos nocturnos y un popular club infantil hacen que este resort compacto sea fácil de disfrutar. Entre los inconvenientes se incluyen las frecuentes bodas que ocupan espacios, la escasez de sombra o tumbonas y los ocasionales problemas con los ascensores o el mantenimiento.
Reseñas de huéspedes relacionadas
10
David
27 ago 2025
·
Se alojó 4 noches
Excellent all-inclusive resort on Riviera Maya. Short ride from CUN airport to fully gated resort. We were upgraded to "club level" as a perk. Large but not gigantic, well maintained with three large pools (children, mixed, and adult). Private beach suffers a little from kelp but pools make up for it. Very friendly and attentive staff. Plenty of food and drink. Breakfast was primarily via buffet, dinner at choice of small-ish al la carte restaurants. Definitely more relaxing than big resorts in Cancun Hotel Zone.
Excellent all-inclusive resort on Riviera Maya. Short ride from CUN airport to fully gated resort. We were upgraded to "club level" as a perk. Large but not gigantic, well maintained with three large pools (children, mixed, and adult). Private beach suffers a little from kelp but pools make up for it. Very friendly and attentive staff. Plenty of food and drink. Breakfast was primarily via buffet, dinner at choice of small-ish al la carte restaurants. Definitely more relaxing than big resorts in Cancun Hotel Zone.
8
William
13 feb 2026
·
Se alojó 7 noches
Just right for a 3-generations vacation. Different levels of pools for all ages. Fairly consistent, good food. Sometimes hit and miss at the buffet. Overall nice and clean. Not too many activities. Which is what we like.
Just right for a 3-generations vacation. Different levels of pools for all ages. Fairly consistent, good food. Sometimes hit and miss at the buffet. Overall nice and clean. Not too many activities. Which is what we like.
10
Alicia Elizabeth
20 feb 2025
·
Se alojó 8 noches
Amazing resort, we were greeted with a nice drink and cool wash cloths. All the staff are eager to please and make your vacation wonderful. The resort is clean, beautiful and just the right size for navigating. The Buffet is on the small side and at times lacked dinner options. The a la carte restaurants were amazing and made up for the dinner buffet. The lunch options were plentiful, many days a lathe outdoor buffet was set up with a bbq which was so great! The Explorers club was FANTASTIC! My daughter never wanted to leave it, super organized, great activities and awesome staff. My only downfall was the room layouts are not overly private when staying with children, semi frosted glass doors to the toilet and shower and open concept rooms that aren’t overly big. I would love to return to this resort again in the future.
Amazing resort, we were greeted with a nice drink and cool wash cloths. All the staff are eager to please and make your vacation wonderful. The resort is clean, beautiful and just the right size for navigating. The Buffet is on the small side and at times lacked dinner options. The a la carte restaurants were amazing and made up for the dinner buffet. The lunch options were plentiful, many days a lathe outdoor buffet was set up with a bbq which was so great! The Explorers club was FANTASTIC! My daughter never wanted to leave it, super organized, great activities and awesome staff. My only downfall was the room layouts are not overly private when staying with children, semi frosted glass doors to the toilet and shower and open concept rooms that aren’t overly big. I would love to return to this resort again in the future.
8
Aman Deep Singh
4 nov 2025
·
Se alojó 7 noches
We were upgraded to the preferred club plunge pool room which we really enjoyed with our 1 year old. When she napped in the room we were in our private pool or jacuzzi tub. Pools are nice especially the ocean view off the adult infinity pool with the swim up bar. Smaller resort but has everything and everything is close. Beach sand was nice but ocean water discoloured due to sargassum. Buffet was ok but the restaurants were great. There were bars everywhere. You will see lots of weddings while in the pool. Shows were good especially the fire show. For a smaller resort I recommend it with an upgraded room
We were upgraded to the preferred club plunge pool room which we really enjoyed with our 1 year old. When she napped in the room we were in our private pool or jacuzzi tub. Pools are nice especially the ocean view off the adult infinity pool with the swim up bar. Smaller resort but has everything and everything is close. Beach sand was nice but ocean water discoloured due to sargassum. Buffet was ok but the restaurants were great. There were bars everywhere. You will see lots of weddings while in the pool. Shows were good especially the fire show. For a smaller resort I recommend it with an upgraded room
10
Lawrence A
31 ago 2025
·
Se alojó 6 noches
We had a fantastic time at the resort. Food was excellent with all the staff was outstanding. The tropical view fell a little off. We had a beach maintenance 30yd dumpster outside the sliding door & patio with another resort building all in the views. The elevator was not working. Other than that i will be returning for another stay.
We had a fantastic time at the resort. Food was excellent with all the staff was outstanding. The tropical view fell a little off. We had a beach maintenance 30yd dumpster outside the sliding door & patio with another resort building all in the views. The elevator was not working. Other than that i will be returning for another stay.
10
Travys
2 abr 2025
·
Se alojó 7 noches
My wife and I stayed here for a week at the end of March 2025. We were more than impressed and couldn’t think of anything negative to say about our experience. The staff are exceptional, the dining is amazing with plenty of dine in options as well. We had a room with a plunge pool and it was an excellent way to wind down after spending the morning/afternoon at the main pools/pool bar. We also utilized their spa and had an excellent massage and a truly tranquil and relaxing experience. Overall a fantastic time and we are looking forward to our next vacation which will most likely be spent at another Dreams resort.
My wife and I stayed here for a week at the end of March 2025. We were more than impressed and couldn’t think of anything negative to say about our experience. The staff are exceptional, the dining is amazing with plenty of dine in options as well. We had a room with a plunge pool and it was an excellent way to wind down after spending the morning/afternoon at the main pools/pool bar. We also utilized their spa and had an excellent massage and a truly tranquil and relaxing experience. Overall a fantastic time and we are looking forward to our next vacation which will most likely be spent at another Dreams resort.
10
charline
21 jul 2025
·
Se alojó 6 noches
This property is beautifully designed. Employees are very friendly and helpful - all of them. They work really hard to give you the perfect stay. The restaurants are amazing and the presentation of dishes are stellar. They have many activities planned throughout the day. There is always something to do. The shows at night are very entertaining, and well planned. Overall, we thoroughly enjoyed our stay for 6 nights.
This property is beautifully designed. Employees are very friendly and helpful - all of them. They work really hard to give you the perfect stay. The restaurants are amazing and the presentation of dishes are stellar. They have many activities planned throughout the day. There is always something to do. The shows at night are very entertaining, and well planned. Overall, we thoroughly enjoyed our stay for 6 nights.
6
Masanda
2 sept 2025
·
Se alojó 7 noches
The property is very family- and kid-friendly. The staff at the Explorer’s Club for children were outstanding—they even managed to win over one of my three-year-olds, who typically doesn’t feel comfortable staying with anyone. All three of my kids (a five-year-old and three-year-old twins) had a great time every time they visited. The rooms were clean, and the housekeeping staff were helpful and friendly. The food and drinks were average, with the exception of the top-shelf liquor available in the VIP lounge, which were excellent. Unfortunately, the customer service in several of the restaurants and bars left much to be desired. On multiple occasions, servers and bartenders made us feel as though our requests were an inconvenience. While I normally chalk this up to someone having an off day, this behavior occurred too frequently to ignore. Given the cost of the stay, I expected a higher standard of service. While the experience wasn’t terrible, it wasn’t enough to warrant a return visit.
The property is very family- and kid-friendly. The staff at the Explorer’s Club for children were outstanding—they even managed to win over one of my three-year-olds, who typically doesn’t feel comfortable staying with anyone. All three of my kids (a five-year-old and three-year-old twins) had a great time every time they visited. The rooms were clean, and the housekeeping staff were helpful and friendly. The food and drinks were average, with the exception of the top-shelf liquor available in the VIP lounge, which were excellent. Unfortunately, the customer service in several of the restaurants and bars left much to be desired. On multiple occasions, servers and bartenders made us feel as though our requests were an inconvenience. While I normally chalk this up to someone having an off day, this behavior occurred too frequently to ignore. Given the cost of the stay, I expected a higher standard of service. While the experience wasn’t terrible, it wasn’t enough to warrant a return visit.
8
Robert Alec
24 may 2025
·
Se alojó 5 noches
The staff were great and personable. Everyone remembered the entire families name, drink orders, and were attentive to all. Antonio was in charge of the activities, and stopped by after his shift to share knowledge of surrounding areas and properties associated with the Dreams to visit next. He was great at getting everyone involved and made the stay fun. Staying on the VIP had it's benefits including a private beach area and VIP bars both on the beach and in a private lounge that included extra eats and great service from Wilbert inside there. At both bars you can take advantage of premium spirits. Daniella was our waitress by the beach and serviced us throughout our Cabana rentals. All the staff on the property are attentive and friendly. Food was good at the restaurants, but not a lot stood out, seems like portions have started to become a bit less.
The staff were great and personable. Everyone remembered the entire families name, drink orders, and were attentive to all. Antonio was in charge of the activities, and stopped by after his shift to share knowledge of surrounding areas and properties associated with the Dreams to visit next. He was great at getting everyone involved and made the stay fun. Staying on the VIP had it's benefits including a private beach area and VIP bars both on the beach and in a private lounge that included extra eats and great service from Wilbert inside there. At both bars you can take advantage of premium spirits. Daniella was our waitress by the beach and serviced us throughout our Cabana rentals. All the staff on the property are attentive and friendly. Food was good at the restaurants, but not a lot stood out, seems like portions have started to become a bit less.
8
Esther
7 dic 2024
·
Se alojó 8 noches
The staff are on the whole really helpful. The variety of restaurants is great, there are plenty of sunloungers and 3 great pools. The spa is really nice whilst expensive you feel like you are getting an escape. The explorer’s club for kids is safe with lots of activities to keep the kids entertained. The family room set up worked well for us as a family of 5. The negatives: the rooms are really noisy, we had to move from the 1st room after the road noise and noise from the nightclub kept us awake. The 2nd room was also incredibly noisy and we didn’t get a good night sleep while we were there. The restaurants variety is excellent but the lines can be really long (over an hour) and the food was usually on the cold side. The buffet breakfast is good but would benefit from having outside space as it can feel very claustrophobic. On the whole it was a great holiday but needs some changes.
The staff are on the whole really helpful. The variety of restaurants is great, there are plenty of sunloungers and 3 great pools. The spa is really nice whilst expensive you feel like you are getting an escape. The explorer’s club for kids is safe with lots of activities to keep the kids entertained. The family room set up worked well for us as a family of 5. The negatives: the rooms are really noisy, we had to move from the 1st room after the road noise and noise from the nightclub kept us awake. The 2nd room was also incredibly noisy and we didn’t get a good night sleep while we were there. The restaurants variety is excellent but the lines can be really long (over an hour) and the food was usually on the cold side. The buffet breakfast is good but would benefit from having outside space as it can feel very claustrophobic. On the whole it was a great holiday but needs some changes.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Limpieza
Muchos huéspedes encuentran el resort y las habitaciones muy limpios y bien mantenidos. Una minoría informa de problemas como suelos o duchas sucios, plagas, residuos en la piscina y olores a algas marinas cerca de la playa.
Reseñas de huéspedes relacionadas
10
Andrew
4 oct 2025
·
Se alojó 2 noches
The property was super clean and the staff were all amazing! The view of the water was everything!
The property was super clean and the staff were all amazing! The view of the water was everything!
2
DeAndrea
1 nov 2025
·
Se alojó 4 noches
Resort wasnt for me Go to a nicer resort. The beach water washes up very brown & lots of seaweed. They try to clean it. No watersports at the resort. U have to book an excursion through a rep at hotel. Not very many people get in ocean. They clean up the seaweed each morning. They need more lawn chairs. My bed was clean. The floor was dirty and had hair in the shower and in front of the toilet. I saw it & got grossed out so i put down towels so i didn't have to walk on the dirty floor. It doesn't appear that they mop between stays. Soap pieces were in the shower. The end tables next to the bed had drink glass residue that wasn't wiped down. I brought disinfectant wipes and cleaned the room myself. I requested towels & toilet paper in the app and i would get a notification that it was resolved and no one had come to my room. I asked for my room to be cleaned in the app and i left out. I returned after i received an app notification that it had been cleaned. The room had not been touched. I signed up for a bike ride to puerto morales with the hotel because i was so bored. Guide was nice & he directed me 2 a souvenir shop where i believe he was in cohoots with the owner. The owner tried selling me 2 magnets for 45.00 american dollars. Breakfast buffet & Seaside restaurant was great. Hibachi grill was broken at Japanese restaurant. I felt hustled. I couldnt just check in, they had me sit down & do a presentation on amenities. Bathtub was dirty see photos
Resort wasnt for me Go to a nicer resort. The beach water washes up very brown & lots of seaweed. They try to clean it. No watersports at the resort. U have to book an excursion through a rep at hotel. Not very many people get in ocean. They clean up the seaweed each morning. They need more lawn chairs. My bed was clean. The floor was dirty and had hair in the shower and in front of the toilet. I saw it & got grossed out so i put down towels so i didn't have to walk on the dirty floor. It doesn't appear that they mop between stays. Soap pieces were in the shower. The end tables next to the bed had drink glass residue that wasn't wiped down. I brought disinfectant wipes and cleaned the room myself. I requested towels & toilet paper in the app and i would get a notification that it was resolved and no one had come to my room. I asked for my room to be cleaned in the app and i left out. I returned after i received an app notification that it had been cleaned. The room had not been touched. I signed up for a bike ride to puerto morales with the hotel because i was so bored. Guide was nice & he directed me 2 a souvenir shop where i believe he was in cohoots with the owner. The owner tried selling me 2 magnets for 45.00 american dollars. Breakfast buffet & Seaside restaurant was great. Hibachi grill was broken at Japanese restaurant. I felt hustled. I couldnt just check in, they had me sit down & do a presentation on amenities. Bathtub was dirty see photos
8
Kushtrim
8 sept 2025
·
Se alojó 5 noches
This is a good resort and we had a good time there. All staff throughout the resort were friendly. All pools were nice and clean.Rooms are outdated and not sure how much you can clean these rooms anymore because they just look old and beat up. Food options were good and you didn’t need to make reservations for restaurants. Overall a good stay in the middle of the summer.
This is a good resort and we had a good time there. All staff throughout the resort were friendly. All pools were nice and clean.Rooms are outdated and not sure how much you can clean these rooms anymore because they just look old and beat up. Food options were good and you didn’t need to make reservations for restaurants. Overall a good stay in the middle of the summer.
8
Theresa
8 feb 2026
·
Se alojó 3 noches
Very clean, beautiful landscape.
Very clean, beautiful landscape.
10
Daniela
12 nov 2024
·
Se alojó 3 noches
The property was great staff was excellent but I’m very disappointed with the hotel due to them having bed bugs. I am covered in bed bug bites and this is completely unacceptable.
The property was great staff was excellent but I’m very disappointed with the hotel due to them having bed bugs. I am covered in bed bug bites and this is completely unacceptable.
10
Kenneth
10 nov 2025
·
Se alojó 4 noches
Great experience at Dreams Riviera Cancun. Beautiful resort, clean, great food, the most helpful and polite staff!
Great experience at Dreams Riviera Cancun. Beautiful resort, clean, great food, the most helpful and polite staff!
10
Michaeler
1 nov 2025
·
Se alojó 5 noches
Rooms were nice, clean and spacious! Staff was friendly and the pool was nice
Rooms were nice, clean and spacious! Staff was friendly and the pool was nice
8
amanda
22 jul 2025
·
Se alojó 5 noches
Property was perfectly fine. Very clean well maintained. The pools were my main concern. They just didn’t look very clean.
Property was perfectly fine. Very clean well maintained. The pools were my main concern. They just didn’t look very clean.
10
Untraka
11 oct 2025
·
Se alojó 3 noches
Clean room and property
Clean room and property
6
Lakhshmi
27 sept 2025
·
Se alojó 6 noches
The resort was very clean and well-maintained, and evening entertainment was enjoyable. Food was decent and no one got sick, but options were very limited and definitely not “premium.” Check-in was slow and our first two rooms had issues (one door wouldn’t shut, the other had dirty sheets). While the hotel did offer an upgrade, we were too exhausted from traveling since 3:30 AM PCT to move again. Concierge promised Bali beds for a week but only delivered one day, and the process was frustrating. At the pool, service was hit or miss. One staff member, Johnny, was rude when we asked for beach umbrella, were told to help ourselves to one, we did so and then were yelled at; which left a bad impression. The biggest disappointment was the so-called Premier Class. It added no real perks—no special alcohol, no extra benefits—and premium drinks cost $25 each, something never mentioned at booking. Overall, the hotel is more of a solid 4-star. It was clean, safe, and serviceable, but not worth paying extra for Premier.
The resort was very clean and well-maintained, and evening entertainment was enjoyable. Food was decent and no one got sick, but options were very limited and definitely not “premium.” Check-in was slow and our first two rooms had issues (one door wouldn’t shut, the other had dirty sheets). While the hotel did offer an upgrade, we were too exhausted from traveling since 3:30 AM PCT to move again. Concierge promised Bali beds for a week but only delivered one day, and the process was frustrating. At the pool, service was hit or miss. One staff member, Johnny, was rude when we asked for beach umbrella, were told to help ourselves to one, we did so and then were yelled at; which left a bad impression. The biggest disappointment was the so-called Premier Class. It added no real perks—no special alcohol, no extra benefits—and premium drinks cost $25 each, something never mentioned at booking. Overall, the hotel is more of a solid 4-star. It was clean, safe, and serviceable, but not worth paying extra for Premier.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Habitaciones
Las habitaciones suelen ser espaciosas y cómodas, y algunas ofrecen piscinas privadas o jacuzzis y buenas vistas. Varias reseñas mencionan una decoración anticuada, paredes delgadas y ruido, privacidad limitada en el baño, piscinas privadas frías y problemas intermitentes de mantenimiento o acceso.
Reseñas de huéspedes relacionadas
8
Cheryle
23 nov 2025
·
Se alojó 7 noches
Know that ocean view is NOT ocean FRONT. Big difference there...clean rooms EXELENT staff through out! Pools are fabulous!
Know that ocean view is NOT ocean FRONT. Big difference there...clean rooms EXELENT staff through out! Pools are fabulous!
8
angela
30 oct 2025
·
Se alojó 4 noches
Room & linens were clean, however one of the nights there was a leak coming from the ceiling. Great air conditioning in the room. Was disappointed in the sports bar; playing kids movies during the football & baseball games (there were no kids watching the movie). Making reservations with a large group was very difficult. Good variety of food options.
Room & linens were clean, however one of the nights there was a leak coming from the ceiling. Great air conditioning in the room. Was disappointed in the sports bar; playing kids movies during the football & baseball games (there were no kids watching the movie). Making reservations with a large group was very difficult. Good variety of food options.
6
Hannah
24 oct 2025
·
Se alojó 6 noches
This was our first time at Dreams Riviera. We absolutely loved the staff! Everyone was so nice, kind and helpful. We can’t say enough good things about the staff. There also isn’t a bad room as far as location. Each room has a good view. Next time I would definitely splurge on our own plunge pool. Those rooms looked amazing. We loved the kids pool. Here are some things we didn’t like: -Most of the elevators weren’t working, so we had to take the stairs up 4 floors multiple times a day. -They ran out of towels very often at the pool. -We are pretty sure we had sand fleas in the room. There was a lot of sand on the floor upon arrival and we were so itchy in our room! -The food was awful, like really bad. -There’s no privacy in the room. The bathroom and shower have a glossy glass door and doesn’t close at the top, so if one person goes to the restroom, everyone can hear and smell it. We didn’t love that.
This was our first time at Dreams Riviera. We absolutely loved the staff! Everyone was so nice, kind and helpful. We can’t say enough good things about the staff. There also isn’t a bad room as far as location. Each room has a good view. Next time I would definitely splurge on our own plunge pool. Those rooms looked amazing. We loved the kids pool. Here are some things we didn’t like: -Most of the elevators weren’t working, so we had to take the stairs up 4 floors multiple times a day. -They ran out of towels very often at the pool. -We are pretty sure we had sand fleas in the room. There was a lot of sand on the floor upon arrival and we were so itchy in our room! -The food was awful, like really bad. -There’s no privacy in the room. The bathroom and shower have a glossy glass door and doesn’t close at the top, so if one person goes to the restroom, everyone can hear and smell it. We didn’t love that.
10
Pratik
18 feb 2025
·
Se alojó 5 noches
Room was extremely cramped for a family with 2 children. Two double beds and two rollaway cribs were really difficult to work with. No room for baby to roam. Also, frosted glass separations for toilet / shower with rest of the room would be very strange if kids were a bit older. Would have preferred more privacy.
Room was extremely cramped for a family with 2 children. Two double beds and two rollaway cribs were really difficult to work with. No room for baby to roam. Also, frosted glass separations for toilet / shower with rest of the room would be very strange if kids were a bit older. Would have preferred more privacy.
6
Leslie Scarlett
20 may 2025
·
Se alojó 3 noches
Beautiful place. The bed was hard. Buffet is nice but not too many options. The bar for preferred members was far. We upgraded our room to the swim up. The swim out was ok. It was small, we didn’t have much privacy and the water was very cold.
Beautiful place. The bed was hard. Buffet is nice but not too many options. The bar for preferred members was far. We upgraded our room to the swim up. The swim out was ok. It was small, we didn’t have much privacy and the water was very cold.
8
Aman Deep Singh
4 nov 2025
·
Se alojó 7 noches
We were upgraded to the preferred club plunge pool room which we really enjoyed with our 1 year old. When she napped in the room we were in our private pool or jacuzzi tub. Pools are nice especially the ocean view off the adult infinity pool with the swim up bar. Smaller resort but has everything and everything is close. Beach sand was nice but ocean water discoloured due to sargassum. Buffet was ok but the restaurants were great. There were bars everywhere. You will see lots of weddings while in the pool. Shows were good especially the fire show. For a smaller resort I recommend it with an upgraded room
We were upgraded to the preferred club plunge pool room which we really enjoyed with our 1 year old. When she napped in the room we were in our private pool or jacuzzi tub. Pools are nice especially the ocean view off the adult infinity pool with the swim up bar. Smaller resort but has everything and everything is close. Beach sand was nice but ocean water discoloured due to sargassum. Buffet was ok but the restaurants were great. There were bars everywhere. You will see lots of weddings while in the pool. Shows were good especially the fire show. For a smaller resort I recommend it with an upgraded room
8
Kushtrim
8 sept 2025
·
Se alojó 5 noches
This is a good resort and we had a good time there. All staff throughout the resort were friendly. All pools were nice and clean.Rooms are outdated and not sure how much you can clean these rooms anymore because they just look old and beat up. Food options were good and you didn’t need to make reservations for restaurants. Overall a good stay in the middle of the summer.
This is a good resort and we had a good time there. All staff throughout the resort were friendly. All pools were nice and clean.Rooms are outdated and not sure how much you can clean these rooms anymore because they just look old and beat up. Food options were good and you didn’t need to make reservations for restaurants. Overall a good stay in the middle of the summer.
10
Andrew
31 ago 2025
·
Se alojó 5 noches
The staff was amazing and super helpful, the property was clean and beautiful. Drinks were great. Our only complaints would be the vegetarian options available (and the food in general was definitely catered to kids and didn’t have much flavor). There were very limited options for vegetarians, especially protein wise. The food concierge was wonderful and did her best to help but there’s only so much she can do with the options available. General noise was an issue as well. We could hear our neighbors tv at all hours and even if they just dropped something it was very clear through the door. It made being comfortable a bit more difficult, especially knowing they could hear any amount of noise we made too.
The staff was amazing and super helpful, the property was clean and beautiful. Drinks were great. Our only complaints would be the vegetarian options available (and the food in general was definitely catered to kids and didn’t have much flavor). There were very limited options for vegetarians, especially protein wise. The food concierge was wonderful and did her best to help but there’s only so much she can do with the options available. General noise was an issue as well. We could hear our neighbors tv at all hours and even if they just dropped something it was very clear through the door. It made being comfortable a bit more difficult, especially knowing they could hear any amount of noise we made too.
8
caleb
23 abr 2025
·
Se alojó 3 noches
Property was great, food was good, couldnt catch a buzz drinks really watered down. Plunge pool isnt worth the money it was so freezing we couldnt even go in it.
Property was great, food was good, couldnt catch a buzz drinks really watered down. Plunge pool isnt worth the money it was so freezing we couldnt even go in it.
8
Esther
7 dic 2024
·
Se alojó 8 noches
The staff are on the whole really helpful. The variety of restaurants is great, there are plenty of sunloungers and 3 great pools. The spa is really nice whilst expensive you feel like you are getting an escape. The explorer’s club for kids is safe with lots of activities to keep the kids entertained. The family room set up worked well for us as a family of 5. The negatives: the rooms are really noisy, we had to move from the 1st room after the road noise and noise from the nightclub kept us awake. The 2nd room was also incredibly noisy and we didn’t get a good night sleep while we were there. The restaurants variety is excellent but the lines can be really long (over an hour) and the food was usually on the cold side. The buffet breakfast is good but would benefit from having outside space as it can feel very claustrophobic. On the whole it was a great holiday but needs some changes.
The staff are on the whole really helpful. The variety of restaurants is great, there are plenty of sunloungers and 3 great pools. The spa is really nice whilst expensive you feel like you are getting an escape. The explorer’s club for kids is safe with lots of activities to keep the kids entertained. The family room set up worked well for us as a family of 5. The negatives: the rooms are really noisy, we had to move from the 1st room after the road noise and noise from the nightclub kept us awake. The 2nd room was also incredibly noisy and we didn’t get a good night sleep while we were there. The restaurants variety is excellent but the lines can be really long (over an hour) and the food was usually on the cold side. The buffet breakfast is good but would benefit from having outside space as it can feel very claustrophobic. On the whole it was a great holiday but needs some changes.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Servicio
El servicio destaca: el personal es ampliamente elogiado por su amabilidad, atención y disposición para ayudar, a menudo personalizando celebraciones y ayudando a las familias. Algunos señalan un servicio inconsistente en la piscina o en el restaurante e intentos de venta agresivos o de ofrecer mejoras al registrarse.
Reseñas de huéspedes relacionadas
10
Nataliia
23 nov 2025
·
Se alojó 7 noches
Our stay was fantastic. The room was perfectly clean, the staff provided exceptional service, and the amenities were impressive. Everything exceeded our expectations. We would definitely stay again!
Our stay was fantastic. The room was perfectly clean, the staff provided exceptional service, and the amenities were impressive. Everything exceeded our expectations. We would definitely stay again!
10
Maleny
4 nov 2025
·
Se alojó 4 noches
Everyone was so attentive and friendly, each need was met in a timely manner. Great!
Everyone was so attentive and friendly, each need was met in a timely manner. Great!
10
Nitesh
27 nov 2025
·
Se alojó 4 noches
This property is incredible with so many amazing amenities, but what truly sets it apart is the staff. Their dedication and warmth make the entire resort shine. You can see their effort in every little detail. The kids’ area staff is especially outstanding. We had a very positive experience, and it made our first trip to Mexico truly memorable.
This property is incredible with so many amazing amenities, but what truly sets it apart is the staff. Their dedication and warmth make the entire resort shine. You can see their effort in every little detail. The kids’ area staff is especially outstanding. We had a very positive experience, and it made our first trip to Mexico truly memorable.
10
Vanessa
1 sept 2025
·
Se alojó 7 noches
Amazing staff amazing service. Everyone super friendly and helpful.
Amazing staff amazing service. Everyone super friendly and helpful.
10
Sarah
6 sept 2025
·
Se alojó 5 noches
Great location….we didn’t use the beach but the pools were lovely. We were so well taken care of from the very beginning and the nicest people both guests and staff. Special shout outs to Manuel at the bell stand, Blanca in the Preferred Club. Uzzy and Jonathan for pool entertainment, Jonathan, our favorite pool server, and Jonny and Francisco made our days at the pool such a dream. You guys truly made our trip so special. We are going to miss you all! Santos and Mario at the Seaside Grill and Juan (Number One) at El Patio made our meals memorable as well. This was our first time to the Dreams Riviera Cancún & Spa but it certainly won’t be our last! Thank you all for a wonderful vacation!
Great location….we didn’t use the beach but the pools were lovely. We were so well taken care of from the very beginning and the nicest people both guests and staff. Special shout outs to Manuel at the bell stand, Blanca in the Preferred Club. Uzzy and Jonathan for pool entertainment, Jonathan, our favorite pool server, and Jonny and Francisco made our days at the pool such a dream. You guys truly made our trip so special. We are going to miss you all! Santos and Mario at the Seaside Grill and Juan (Number One) at El Patio made our meals memorable as well. This was our first time to the Dreams Riviera Cancún & Spa but it certainly won’t be our last! Thank you all for a wonderful vacation!
10
Adam
24 nov 2025
·
Se alojó 5 noches
We LOVED everything about this resort. I can not even fully express how amazing this resort is. Not only is it beautiful but it has hands down the BEST staff ever! They are so very thoughtful and consideret. They go out of their way to make sure you have the best stay and truly it was because of the staff that our experiences there were elevated. I had a minor ankle injury (100% my fault) and from immediately assisting me in wrapping it, to constantly checking on me, to providing wheelchair escort all over, I have never felt so taken care of. We traveled with our two daughters (4 & 8) and they loved the kids club! The dining options are lovely and the resort is gorgeous! As I mentioned EVERY SINGLE STAFF MEMBER was phenomenal, the ones that made an extra special impression on us with their thoughtfulness, service, and professionalism were: Gilberto in the buffet (we truly feel like we made a friend with him and will come back to see him!), Alberto in the services area (he was so kind to understand my injury and take care of our unfortunate excursions cancelations due to my injury) and Rocio and Fatima in the Explorer's Club (Kids club), our daughters LOVED them. I didn't vatch everyones name but EVERYONE was perfection! Also the lady who greeted us for La Petit Chef was so incredibly kind and amazing. We couldnt have asked for a better experience and are so very greatful for helping us have such beautiful memories of this Cancun trip!
We LOVED everything about this resort. I can not even fully express how amazing this resort is. Not only is it beautiful but it has hands down the BEST staff ever! They are so very thoughtful and consideret. They go out of their way to make sure you have the best stay and truly it was because of the staff that our experiences there were elevated. I had a minor ankle injury (100% my fault) and from immediately assisting me in wrapping it, to constantly checking on me, to providing wheelchair escort all over, I have never felt so taken care of. We traveled with our two daughters (4 & 8) and they loved the kids club! The dining options are lovely and the resort is gorgeous! As I mentioned EVERY SINGLE STAFF MEMBER was phenomenal, the ones that made an extra special impression on us with their thoughtfulness, service, and professionalism were: Gilberto in the buffet (we truly feel like we made a friend with him and will come back to see him!), Alberto in the services area (he was so kind to understand my injury and take care of our unfortunate excursions cancelations due to my injury) and Rocio and Fatima in the Explorer's Club (Kids club), our daughters LOVED them. I didn't vatch everyones name but EVERYONE was perfection! Also the lady who greeted us for La Petit Chef was so incredibly kind and amazing. We couldnt have asked for a better experience and are so very greatful for helping us have such beautiful memories of this Cancun trip!
10
Jason
19 feb 2025
·
Se alojó 5 noches
Our experience here was phenomenal. The resort had everything we wanted - amenities, beauty, cleanliness, variety, location. But the best part was the staff, who provided service that absolutely couldn't be beat. Rating: Six out of five stars!
Our experience here was phenomenal. The resort had everything we wanted - amenities, beauty, cleanliness, variety, location. But the best part was the staff, who provided service that absolutely couldn't be beat. Rating: Six out of five stars!
10
Erhan
14 nov 2025
·
Se alojó 4 noches
⭐⭐⭐⭐ Great Service, Average Food at Dreams Riviera Cancun My partner and I recently stayed at Dreams Riviera Cancun Resort & Spa for four days to attend a wedding reception. Overall, the trip was wonderful, despite two days of rain. What We Loved (5/5 Stars) The absolute highlight of our stay was the incredible staff and service. The employees were genuinely nice and treated us with such respect, making us feel like family. Their personalized attention truly elevated the experience. A special shout-out goes to the concierge. We needed a last-minute babysitter for the wedding reception, and they immediately helped us find a reliable sitter. This support was a lifesaver! Furthermore, the entire resort was noticeably clean and well-maintained. The only major drawback was the dining. 3/5 Stars) Unfortunately, the food was consistently average. I can't offer many compliments on the meals, and the quality could definitely be improved to match the excellent standard set by the service and facilities. We did experience rain for two of the four days, but the staff's positive demeanor and the lovely resort atmosphere still allowed us to have a good time indoors. I would highly recommend Dreams Riviera Cancun Resort & Spa, particularly for the amazing staff and beautiful, clean environment. If you can overlook
⭐⭐⭐⭐ Great Service, Average Food at Dreams Riviera Cancun My partner and I recently stayed at Dreams Riviera Cancun Resort & Spa for four days to attend a wedding reception. Overall, the trip was wonderful, despite two days of rain. What We Loved (5/5 Stars) The absolute highlight of our stay was the incredible staff and service. The employees were genuinely nice and treated us with such respect, making us feel like family. Their personalized attention truly elevated the experience. A special shout-out goes to the concierge. We needed a last-minute babysitter for the wedding reception, and they immediately helped us find a reliable sitter. This support was a lifesaver! Furthermore, the entire resort was noticeably clean and well-maintained. The only major drawback was the dining. 3/5 Stars) Unfortunately, the food was consistently average. I can't offer many compliments on the meals, and the quality could definitely be improved to match the excellent standard set by the service and facilities. We did experience rain for two of the four days, but the staff's positive demeanor and the lovely resort atmosphere still allowed us to have a good time indoors. I would highly recommend Dreams Riviera Cancun Resort & Spa, particularly for the amazing staff and beautiful, clean environment. If you can overlook
10
Tammy
15 oct 2025
·
Se alojó 3 noches
Friendly staff, clean resort, great customer service, food and restaurant service was also great, one of the best resorts I have visited..... will visit this resort again in the future!
Friendly staff, clean resort, great customer service, food and restaurant service was also great, one of the best resorts I have visited..... will visit this resort again in the future!
10
Stefan
26 nov 2025
·
Se alojó 7 noches
★★★★★ Simply outstanding at Dreams Riviera Cancún Resort & Spa! Everything about our stay at Dreams Riviera Cancún Resort & Spa (All-Inclusive) was perfect. The resort is stunning, and the rooms are modern, bright, and immaculately clean. Our suite with a private jacuzzi and infinity pool was breathtaking. The staff truly makes this place special. Huge thanks to Izzy from the entertainment team, Bryan (Bellman), Sergio (Luggage Assistance) who was incredibly quick, warm, and gave great excursion tips, Elena (Housekeeping), and Jessica (Reservations). A very special thank you to Edwin, Manager on Duty, who turned my birthday trip into an unforgettable experience after learning it was a birthday surprise from my husband. The room decorations, champagne, and cake were such a beautiful and touching gesture. I felt incredibly valued. The food was excellent, the shows were fantastic, and the beach was beautiful with plenty of loungers and clean towels. We were truly sad to leave. This hotel sets the standard for hospitality — we will definitely return.
★★★★★ Simply outstanding at Dreams Riviera Cancún Resort & Spa! Everything about our stay at Dreams Riviera Cancún Resort & Spa (All-Inclusive) was perfect. The resort is stunning, and the rooms are modern, bright, and immaculately clean. Our suite with a private jacuzzi and infinity pool was breathtaking. The staff truly makes this place special. Huge thanks to Izzy from the entertainment team, Bryan (Bellman), Sergio (Luggage Assistance) who was incredibly quick, warm, and gave great excursion tips, Elena (Housekeeping), and Jessica (Reservations). A very special thank you to Edwin, Manager on Duty, who turned my birthday trip into an unforgettable experience after learning it was a birthday surprise from my husband. The room decorations, champagne, and cake were such a beautiful and touching gesture. I felt incredibly valued. The food was excellent, the shows were fantastic, and the beach was beautiful with plenty of loungers and clean towels. We were truly sad to leave. This hotel sets the standard for hospitality — we will definitely return.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Ubicación
Playa tranquila y cerrada cerca del aeropuerto y Puerto Morelos, con una distribución compacta y fácil de recorrer. La posibilidad de nadar en el océano se ve a menudo reducida por el sargazo o el agua marrón, por lo que muchos huéspedes prefieren las piscinas.
Reseñas de huéspedes relacionadas
8
MYRNA PATRICIA
4 sept 2025
·
Se alojó 4 noches
Property was not huge so no excessive walking was necessary. The staff was excellent and the food was phenomenal! I was surprised we were in a semi residential area. It was quiet and very relaxing. I did not like how the lobby was very hot and stuffy and there is no shade in the pools so you are bound to toast while there.
Property was not huge so no excessive walking was necessary. The staff was excellent and the food was phenomenal! I was surprised we were in a semi residential area. It was quiet and very relaxing. I did not like how the lobby was very hot and stuffy and there is no shade in the pools so you are bound to toast while there.
10
David
27 ago 2025
·
Se alojó 4 noches
Excellent all-inclusive resort on Riviera Maya. Short ride from CUN airport to fully gated resort. We were upgraded to "club level" as a perk. Large but not gigantic, well maintained with three large pools (children, mixed, and adult). Private beach suffers a little from kelp but pools make up for it. Very friendly and attentive staff. Plenty of food and drink. Breakfast was primarily via buffet, dinner at choice of small-ish al la carte restaurants. Definitely more relaxing than big resorts in Cancun Hotel Zone.
Excellent all-inclusive resort on Riviera Maya. Short ride from CUN airport to fully gated resort. We were upgraded to "club level" as a perk. Large but not gigantic, well maintained with three large pools (children, mixed, and adult). Private beach suffers a little from kelp but pools make up for it. Very friendly and attentive staff. Plenty of food and drink. Breakfast was primarily via buffet, dinner at choice of small-ish al la carte restaurants. Definitely more relaxing than big resorts in Cancun Hotel Zone.
8
Barbara
8 sept 2025
·
Se alojó 3 noches
This resort was beautiful overall. The 4 stars was because it says it offers parasailing but there is no parasailing at the resort...which is the main reason I chose this particular resort. Also, it smells unpleasant when you step outside to the balcony. The smell may be coming from the ocean- which was brown so my niece did not want to go into the water. We just chilled in the pool. I don't think I will stay in Puerto Morelos again for this reason. I've never seen Cancun water like that. Otherwise its clean and the staff is friendly and accommodating. The food was okay.
This resort was beautiful overall. The 4 stars was because it says it offers parasailing but there is no parasailing at the resort...which is the main reason I chose this particular resort. Also, it smells unpleasant when you step outside to the balcony. The smell may be coming from the ocean- which was brown so my niece did not want to go into the water. We just chilled in the pool. I don't think I will stay in Puerto Morelos again for this reason. I've never seen Cancun water like that. Otherwise its clean and the staff is friendly and accommodating. The food was okay.
8
Otto
26 may 2025
·
Se alojó 4 noches
Food, Cleanliness and services were top notch, but I was looking also for a nice beach and it was terrible because of the seaweed.
Food, Cleanliness and services were top notch, but I was looking also for a nice beach and it was terrible because of the seaweed.
8
RODOLFO AGUSTIN WILFRIDO
10 jul 2025
·
Se alojó 6 noches
BUENA COMIDA , BUENOS ESPECTACULOS, PERSONAL MUY ATENTO Y CORDIAL. HOTEL DE PLAYA SIN PLAYA Y SIN ACCESO AL MAR, MAL OLOR. FALTA DE CUMPLIMIENTO A LAS REGULACIONES DE ALBERCA
BUENA COMIDA , BUENOS ESPECTACULOS, PERSONAL MUY ATENTO Y CORDIAL. HOTEL DE PLAYA SIN PLAYA Y SIN ACCESO AL MAR, MAL OLOR. FALTA DE CUMPLIMIENTO A LAS REGULACIONES DE ALBERCA
8
Trang
27 dic 2024
·
Se alojó 5 noches
This hotel is very toddler/kid and elder people friendly. The property is small Enough for everyone of any level of fitness to stroll around. It was safe, food was decent and the room service was satisfactory. Although when you order you have to specifically request your meal to be hot or it will come cold or room temperature. They cleaned my room twice in a day I cannot complain.I would come back.
This hotel is very toddler/kid and elder people friendly. The property is small Enough for everyone of any level of fitness to stroll around. It was safe, food was decent and the room service was satisfactory. Although when you order you have to specifically request your meal to be hot or it will come cold or room temperature. They cleaned my room twice in a day I cannot complain.I would come back.
8
Andy
4 jul 2025
·
Se alojó 5 noches
Service and staff were absolutely fantastic. The food was okay, but I feel like that’s par for the course with all inclusive resorts. The beaches were full of seaweed even though the staff tried to clean the areas.
Service and staff were absolutely fantastic. The food was okay, but I feel like that’s par for the course with all inclusive resorts. The beaches were full of seaweed even though the staff tried to clean the areas.
10
Kristina
26 abr 2025
·
Se alojó 4 noches
This is one of our new favorite resorts! The drive from the airport only took 20 minutes and the resort is beautiful. All the staff were over the top friendly and helpful. The restaurants were decent and no wait times and the drinks were made well. The resort has 3 pools for kids, activities, or lounging with the swim-up bar, all next to each other with plenty of poolside chairs and cabanas. Highly recommend for families.
This is one of our new favorite resorts! The drive from the airport only took 20 minutes and the resort is beautiful. All the staff were over the top friendly and helpful. The restaurants were decent and no wait times and the drinks were made well. The resort has 3 pools for kids, activities, or lounging with the swim-up bar, all next to each other with plenty of poolside chairs and cabanas. Highly recommend for families.
10
Sarah
6 sept 2025
·
Se alojó 5 noches
Great location….we didn’t use the beach but the pools were lovely. We were so well taken care of from the very beginning and the nicest people both guests and staff. Special shout outs to Manuel at the bell stand, Blanca in the Preferred Club. Uzzy and Jonathan for pool entertainment, Jonathan, our favorite pool server, and Jonny and Francisco made our days at the pool such a dream. You guys truly made our trip so special. We are going to miss you all! Santos and Mario at the Seaside Grill and Juan (Number One) at El Patio made our meals memorable as well. This was our first time to the Dreams Riviera Cancún & Spa but it certainly won’t be our last! Thank you all for a wonderful vacation!
Great location….we didn’t use the beach but the pools were lovely. We were so well taken care of from the very beginning and the nicest people both guests and staff. Special shout outs to Manuel at the bell stand, Blanca in the Preferred Club. Uzzy and Jonathan for pool entertainment, Jonathan, our favorite pool server, and Jonny and Francisco made our days at the pool such a dream. You guys truly made our trip so special. We are going to miss you all! Santos and Mario at the Seaside Grill and Juan (Number One) at El Patio made our meals memorable as well. This was our first time to the Dreams Riviera Cancún & Spa but it certainly won’t be our last! Thank you all for a wonderful vacation!
8
Nicole
29 abr 2025
·
Se alojó 4 noches
This property was beautiful. Close to the airport. Clean rooms. Tons of activities for all ages and fun shows at night. Great restaurant selections. My only issues were that there weren't any grab and go type snacks anywhere, and they only take reservations for the hibachi restaurant once you check in. All others are first come first serve. Also, I recommend booking direct, as it was hard to get assistance and/or questions answered ahead of time since we booked through a 3rd party. Overall, it was an excellent trip. We’d go back again.
This property was beautiful. Close to the airport. Clean rooms. Tons of activities for all ages and fun shows at night. Great restaurant selections. My only issues were that there weren't any grab and go type snacks anywhere, and they only take reservations for the hibachi restaurant once you check in. All others are first come first serve. Also, I recommend booking direct, as it was hard to get assistance and/or questions answered ahead of time since we booked through a 3rd party. Overall, it was an excellent trip. We’d go back again.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Comida
Las opiniones sobre la restauración son variadas: los restaurantes especializados suelen recibir elogios, pero el buffet y el servicio a la habitación a menudo se describen como limitados, insípidos o fríos; las bebidas pueden saber a agua y el alcohol de primera calidad puede tener un costo adicional.
Reseñas de huéspedes relacionadas
10
Michelle
4 sept 2025
·
Se alojó 6 noches
The Dreams Riviera Cancún was an excellent choice for hotel. The staff are super friendly and helpful with everything. The restaurants were delicious but my favorite were the El Patio and World Cafe Buffet. Our servers at El Patio, the Mexican cuisine restaurant, were David and Manolo and they went above and beyond with their services. We also met with Chef Eddie and the Pastry Chef Lopez who came to check in on several tables and make sure we were enjoying the food. They even mad my father, who is diabetic, a custom desert with an alternative sugar option. Additionally at the World Cafe, the hostess Yoselin, always met us with a warm smile and made the experience wonderful. The manager, Mauricio Valerio also came by to check in on us several times which made us feel special. Every staff member always greets you with a smile and is willing to assist in any way. Overall the experience was lovely and we hope to go back again soon!
The Dreams Riviera Cancún was an excellent choice for hotel. The staff are super friendly and helpful with everything. The restaurants were delicious but my favorite were the El Patio and World Cafe Buffet. Our servers at El Patio, the Mexican cuisine restaurant, were David and Manolo and they went above and beyond with their services. We also met with Chef Eddie and the Pastry Chef Lopez who came to check in on several tables and make sure we were enjoying the food. They even mad my father, who is diabetic, a custom desert with an alternative sugar option. Additionally at the World Cafe, the hostess Yoselin, always met us with a warm smile and made the experience wonderful. The manager, Mauricio Valerio also came by to check in on us several times which made us feel special. Every staff member always greets you with a smile and is willing to assist in any way. Overall the experience was lovely and we hope to go back again soon!
8
rose
28 jul 2025
·
Se alojó 3 noches
buffet was not up to par, except breakfast. Mexican diner was ok. the burgers were awful. The transportation was great. The worst thing for me cause I have leg problem was all the steps. but if your young it won't be a problem. All I can say is the staff was so welcoming.
buffet was not up to par, except breakfast. Mexican diner was ok. the burgers were awful. The transportation was great. The worst thing for me cause I have leg problem was all the steps. but if your young it won't be a problem. All I can say is the staff was so welcoming.
6
Hannah
24 oct 2025
·
Se alojó 6 noches
This was our first time at Dreams Riviera. We absolutely loved the staff! Everyone was so nice, kind and helpful. We can’t say enough good things about the staff. There also isn’t a bad room as far as location. Each room has a good view. Next time I would definitely splurge on our own plunge pool. Those rooms looked amazing. We loved the kids pool. Here are some things we didn’t like: -Most of the elevators weren’t working, so we had to take the stairs up 4 floors multiple times a day. -They ran out of towels very often at the pool. -We are pretty sure we had sand fleas in the room. There was a lot of sand on the floor upon arrival and we were so itchy in our room! -The food was awful, like really bad. -There’s no privacy in the room. The bathroom and shower have a glossy glass door and doesn’t close at the top, so if one person goes to the restroom, everyone can hear and smell it. We didn’t love that.
This was our first time at Dreams Riviera. We absolutely loved the staff! Everyone was so nice, kind and helpful. We can’t say enough good things about the staff. There also isn’t a bad room as far as location. Each room has a good view. Next time I would definitely splurge on our own plunge pool. Those rooms looked amazing. We loved the kids pool. Here are some things we didn’t like: -Most of the elevators weren’t working, so we had to take the stairs up 4 floors multiple times a day. -They ran out of towels very often at the pool. -We are pretty sure we had sand fleas in the room. There was a lot of sand on the floor upon arrival and we were so itchy in our room! -The food was awful, like really bad. -There’s no privacy in the room. The bathroom and shower have a glossy glass door and doesn’t close at the top, so if one person goes to the restroom, everyone can hear and smell it. We didn’t love that.
10
Andrew
31 ago 2025
·
Se alojó 5 noches
The staff was amazing and super helpful, the property was clean and beautiful. Drinks were great. Our only complaints would be the vegetarian options available (and the food in general was definitely catered to kids and didn’t have much flavor). There were very limited options for vegetarians, especially protein wise. The food concierge was wonderful and did her best to help but there’s only so much she can do with the options available. General noise was an issue as well. We could hear our neighbors tv at all hours and even if they just dropped something it was very clear through the door. It made being comfortable a bit more difficult, especially knowing they could hear any amount of noise we made too.
The staff was amazing and super helpful, the property was clean and beautiful. Drinks were great. Our only complaints would be the vegetarian options available (and the food in general was definitely catered to kids and didn’t have much flavor). There were very limited options for vegetarians, especially protein wise. The food concierge was wonderful and did her best to help but there’s only so much she can do with the options available. General noise was an issue as well. We could hear our neighbors tv at all hours and even if they just dropped something it was very clear through the door. It made being comfortable a bit more difficult, especially knowing they could hear any amount of noise we made too.
4
Mikita
27 nov 2025
·
Se alojó 8 noches
Food is terrible. All 3 of us had food poisoning. Baby and 1 adult had diarrhea, 2nd adult had very bad food poisoning. No food choices - most food is overcooked, over salted and greasy, raw products are not fresh. Italian and Asian restaurants were good. Buffet is terrible.
Food is terrible. All 3 of us had food poisoning. Baby and 1 adult had diarrhea, 2nd adult had very bad food poisoning. No food choices - most food is overcooked, over salted and greasy, raw products are not fresh. Italian and Asian restaurants were good. Buffet is terrible.
10
Graeme
20 oct 2024
·
Se alojó 6 noches
Great dinner options however the main buffet was not good.
Great dinner options however the main buffet was not good.
10
Erhan
14 nov 2025
·
Se alojó 4 noches
⭐⭐⭐⭐ Great Service, Average Food at Dreams Riviera Cancun My partner and I recently stayed at Dreams Riviera Cancun Resort & Spa for four days to attend a wedding reception. Overall, the trip was wonderful, despite two days of rain. What We Loved (5/5 Stars) The absolute highlight of our stay was the incredible staff and service. The employees were genuinely nice and treated us with such respect, making us feel like family. Their personalized attention truly elevated the experience. A special shout-out goes to the concierge. We needed a last-minute babysitter for the wedding reception, and they immediately helped us find a reliable sitter. This support was a lifesaver! Furthermore, the entire resort was noticeably clean and well-maintained. The only major drawback was the dining. 3/5 Stars) Unfortunately, the food was consistently average. I can't offer many compliments on the meals, and the quality could definitely be improved to match the excellent standard set by the service and facilities. We did experience rain for two of the four days, but the staff's positive demeanor and the lovely resort atmosphere still allowed us to have a good time indoors. I would highly recommend Dreams Riviera Cancun Resort & Spa, particularly for the amazing staff and beautiful, clean environment. If you can overlook
⭐⭐⭐⭐ Great Service, Average Food at Dreams Riviera Cancun My partner and I recently stayed at Dreams Riviera Cancun Resort & Spa for four days to attend a wedding reception. Overall, the trip was wonderful, despite two days of rain. What We Loved (5/5 Stars) The absolute highlight of our stay was the incredible staff and service. The employees were genuinely nice and treated us with such respect, making us feel like family. Their personalized attention truly elevated the experience. A special shout-out goes to the concierge. We needed a last-minute babysitter for the wedding reception, and they immediately helped us find a reliable sitter. This support was a lifesaver! Furthermore, the entire resort was noticeably clean and well-maintained. The only major drawback was the dining. 3/5 Stars) Unfortunately, the food was consistently average. I can't offer many compliments on the meals, and the quality could definitely be improved to match the excellent standard set by the service and facilities. We did experience rain for two of the four days, but the staff's positive demeanor and the lovely resort atmosphere still allowed us to have a good time indoors. I would highly recommend Dreams Riviera Cancun Resort & Spa, particularly for the amazing staff and beautiful, clean environment. If you can overlook
10
Donna
7 ago 2025
·
Se alojó 3 noches
My daughter and I stayed at Dreams Riviera in July. We loved everything about the resort other than the ocean (due to seaweed) which we know is no fault of theirs. The VIP area on beach was very nice with plenty of chairs and the staff was frequently taking your drink order. All of the specialty restaurants that we ate at were very good. The buffet was just ok. Room was very nice with great AC. Housekeeping was fabulous and kept mini bar stocked with water (bottles) when low. Loved the coffee shop and VIP lounge. Excellent top shelf drinks and snacks throughout the day. The only show we saw was the Pop show. It was good but very warm inside the theater. We attempted to go to the “dance club” at Desire’s later in the evening, but when we walked in the volume of the music was so loud, you could not stay in there for more than a minute. Overall, we were very pleased with our stay at Dreams Riviera and would return in the future 😊
My daughter and I stayed at Dreams Riviera in July. We loved everything about the resort other than the ocean (due to seaweed) which we know is no fault of theirs. The VIP area on beach was very nice with plenty of chairs and the staff was frequently taking your drink order. All of the specialty restaurants that we ate at were very good. The buffet was just ok. Room was very nice with great AC. Housekeeping was fabulous and kept mini bar stocked with water (bottles) when low. Loved the coffee shop and VIP lounge. Excellent top shelf drinks and snacks throughout the day. The only show we saw was the Pop show. It was good but very warm inside the theater. We attempted to go to the “dance club” at Desire’s later in the evening, but when we walked in the volume of the music was so loud, you could not stay in there for more than a minute. Overall, we were very pleased with our stay at Dreams Riviera and would return in the future 😊
8
Ana Flavia Pereira
26 sept 2025
·
Se alojó 2 noches
The resort is a little old, but clean. We were just not a fan of the food.
The resort is a little old, but clean. We were just not a fan of the food.
8
Vito
9 ago 2025
·
Se alojó 5 noches
Pros- Service, service, service! Every body is always pleasant. The pools are all very nice. You don't have to walk so far like some other resorts we've stayed at. Drinks selection was solid. Entertainment was very good each night. Cons- Food. This was my biggest disappointment of this resort. Buffet was ok and room service was pretty good. The hard sell when you check in to do a "free bfast presentation" at their sister property was a bit annoying as well. The guy wasted about 20 minutes of our time trying to convince us to go.
Pros- Service, service, service! Every body is always pleasant. The pools are all very nice. You don't have to walk so far like some other resorts we've stayed at. Drinks selection was solid. Entertainment was very good each night. Cons- Food. This was my biggest disappointment of this resort. Buffet was ok and room service was pretty good. The hard sell when you check in to do a "free bfast presentation" at their sister property was a bit annoying as well. The guy wasted about 20 minutes of our time trying to convince us to go.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
8
Arturo
21 jun 2026
·
Se alojó 4 noches
Todo bien excepto personal
Todo bien excepto personal
10
María Del Rocio
19 may 2026
·
Se alojó 4 noches
Ideal para familias, buen personal, lugar seguro.
Ideal para familias, buen personal, lugar seguro.
10
paola
5 may 2026
·
Se alojó 2 noches
La habitación muy cómoda el servicio muy bueno , el trato y la atención por parte de Vanessa fue excelente te hacen sentir como en casa.
La habitación muy cómoda el servicio muy bueno , el trato y la atención por parte de Vanessa fue excelente te hacen sentir como en casa.
8
Vida en Armonía
29 abr 2026
·
Se alojó 3 noches
El lugar es muy bonito, la atención muy buena, aunque al principio tuvimos un detalle con la habitación se le dió pronta solución, lo único que no me agradó fue la distribución de la habitación; algo incómoda y sin privacidad en el área de regadera y sanitario
El lugar es muy bonito, la atención muy buena, aunque al principio tuvimos un detalle con la habitación se le dió pronta solución, lo único que no me agradó fue la distribución de la habitación; algo incómoda y sin privacidad en el área de regadera y sanitario
10
Lourdes Maria del Carmen Jamaica
31 mar 2026
·
Se alojó 2 noches
Todo muy bien
Todo muy bien
Política del establecimiento
Instrucciones para la entrada
Todo lo que necesitas saber para hacer el check-in sin problemas.
Ver másEntrada
Salida
De 15:00 a 23:30
Antes de la(s) 12:00
¿Tienes una pregunta?
Las respuestas instantáneas de IA se basan en la información del hotel.
¿Estás considerando este hotel para tu viaje a Playa del Carmen?
¿Cuál es el precio habitual de las habitaciones en Dreams Riviera Cancun Resort & Spa - All Inclusive en Playa del Carmen?
En los próximos 60–90 días, el precio de las habitaciones en Dreams Riviera Cancun Resort & Spa - All Inclusive en Playa del Carmen suele rondar los 285 US$ por noche para dos personas, oscilando entre 262 US$ y 418 US$ en fechas de temporada alta y baja.
¿Cuál es la mejor época para visitar Dreams Riviera Cancun Resort & Spa - All Inclusive para evitar multitudes?
Junio es el mes más tranquilo para visitar Dreams Riviera Cancun Resort & Spa - All Inclusive en Playa del Carmen, mientras que enero es cuando hay más demanda. Si busca menos multitudes y mayor disponibilidad, planifique para principios de verano en lugar de la temporada alta de invierno.
¿Qué atracciones y estilos de viaje se adaptan bien a Dreams Riviera Cancun Resort & Spa - All Inclusive en Playa del Carmen?
Ubicado en Quintana Roo, Dreams Riviera Cancun Resort & Spa - All Inclusive en Playa del Carmen está bien situado para familias y parejas que buscan tanto tiempo de playa como naturaleza: entre los puntos destacados cercanos se encuentran la playa de Puerto Morelos, el Parque Nacional Arrecife de Puerto Morelos y el Jardín Botánico Dr. Alfredo Barrera Marin. El resort también es ideal para los huéspedes que buscan relajación en el spa y actividades ecológicas o de aventura.
¿Qué mes ofrece las tarifas más bajas en Dreams Riviera Cancun Resort & Spa - All Inclusive?
Septiembre es el mes más barato para alojarse en Dreams Riviera Cancun Resort & Spa - All Inclusive en Playa del Carmen, con un promedio de 253 US$ por noche; febrero es el mes más caro, con alrededor de 500 US$. Tenga en cuenta que el mes más tranquilo es junio, por lo que los períodos menos concurridos y menos costosos no coinciden.
¿Cómo se comparan las tarifas de este hotel con las de otros hoteles cercanos?
Dreams Riviera Cancun Resort & Spa - All Inclusive en Playa del Carmen es más barato que 11 de 19 hoteles comparables en las cercanías, con una mediana típica de 347 US$ por noche frente a aproximadamente 398 US$ para sus competidores.
¿Cómo ha variado el precio por noche en Dreams Riviera Cancun Resort & Spa - All Inclusive en Playa del Carmen en comparación con el de las últimas semanas?
El precio actual en Dreams Riviera Cancun Resort & Spa - All Inclusive en Playa del Carmen es de 220 US$ por noche para 2 huéspedes, una tarifa baja para este hotel: aproximadamente un 20 % por debajo de su media de 283 US$ en los últimos 60 días. La mayoría de las noches durante ese período tuvieron un precio comprendido entre 227 US$ y 352 US$.
Precios para las próximas fechas
septiembre 2026
DO | LU | MA | MI | JU | VI | SA |
|---|---|---|---|---|---|---|
octubre 2026
DO | LU | MA | MI | JU | VI | SA |
|---|---|---|---|---|---|---|
Más barato
Más caro
Precio medio por noche de las ofertas, con impuestos y tarifas.
Precios en USD para 2 huéspedes, actualizados a diario.
- 2026-09-18: 264.8811478637695USD
- 2026-09-19: 270.64590530700684USD
- 2026-09-20: 270.57400391693113USD
- 2026-09-21: 220.7466909057617USD
- 2026-09-22: 219.2590064804077USD
- 2026-09-23: 218.39310706024168USD
- 2026-09-24: 216.81674133453367USD
- 2026-09-25: 219.2590064804077USD
- 2026-09-26: 220.7466909057617USD
- 2026-09-27: 220.688749420166USD
- 2026-09-28: 220.7466909057617USD
- 2026-09-29: 220.7466909057617USD
- 2026-09-30: 220.7466909057617USD
- 2026-10-01: 246.32235690917966USD
- 2026-10-02: 242.80153588104247USD
- 2026-10-03: 242.80153588104247USD
- 2026-10-04: 240.260342829895USD
- 2026-10-05: 242.80153588104247USD
- 2026-10-06: 240.260342829895USD
- 2026-10-07: 242.80153588104247USD
- 2026-10-08: 328.36581901855465USD
- 2026-10-09: 331.10763533935545USD
- 2026-10-10: 331.10763533935545USD
- 2026-10-11: 240.260342829895USD
- 2026-10-12: 242.80153588104247USD
- 2026-10-13: 240.260342829895USD
- 2026-10-14: 242.80153588104247USD
- 2026-10-15: 337.8269910186767USD
- 2026-10-16: 331.10763533935545USD
- 2026-10-17: 331.10763533935545USD
- 2026-10-18: 276.398261730957USD
- 2026-10-19: 277.2784713668823USD
- 2026-10-20: 309.02800584106444USD
- 2026-10-21: 306.33194017333983USD
- 2026-10-22: 331.10763533935545USD
- 2026-10-23: 331.10763533935545USD
- 2026-10-24: 328.36581901855465USD
- 2026-10-25: 240.260342829895USD
- 2026-10-26: 240.260342829895USD
- 2026-10-27: 242.80153588104247USD
- 2026-10-28: 240.260342829895USD
- 2026-10-29: 240.260342829895USD
- 2026-10-30: 242.80153588104247USD
- 2026-10-31: 240.260342829895USD
- 2026-11-01: 274.2972172866821USD
- 2026-11-02: 331.10763533935545USD
- 2026-11-03: 328.36581901855465USD
- 2026-11-04: 304.2302476531982USD
- 2026-11-05: 417.67810004882807USD
- 2026-11-06: 417.67810004882807USD
- 2026-11-07: 417.67810004882807USD
- 2026-11-08: 301.3265174591064USD
- 2026-11-09: 304.2302476531982USD
- 2026-11-10: 304.2302476531982USD
- 2026-11-11: 304.2302476531982USD
- 2026-11-12: 417.67810004882807USD
- 2026-11-13: 417.67810004882807USD
- 2026-11-14: 426.76769687499996USD
- 2026-11-15: 326.3536310302734USD
- 2026-11-16: 301.3265174591064USD
- 2026-11-17: 301.3265174591064USD
- 2026-11-18: 304.2302476531982USD
El personal de recepción estará esperando a los huéspedes a su llegada al alojamiento. La información proporcionada por el alojamiento puede traducirse con herramientas de traducción automática.
El check in debe realizarlo alguien que tenga al menos 18 años.
- Puede aplicarse un recargo por cada persona adicional, según la política del alojamiento.
- A tu llegada, pueden pedirte un documento de identidad oficial con foto y una tarjeta de crédito o débito, o un depósito en efectivo, para cubrir los gastos imprevistos.
- No se garantizan las solicitudes especiales, que están sujetas a disponibilidad en el momento de la llegada y pueden suponer un recargo adicional.
- Este alojamiento acepta tarjetas de crédito, tarjetas de débito y efectivo.
- Transacciones sin efectivo disponibles
- Parte del agua se reutiliza mediante un sistema de reciclaje de aguas grises
- Entre los elementos de seguridad de este alojamiento, se incluyen los siguientes: detector de monóxido de carbono, extintor, detector de humo, sistema de seguridad y botiquín de primeros auxilios.
- Este alojamiento tiene espacios al aire libre, como balcones, patios o terrazas que pueden no ser adecuados para niños; si tienes alguna duda, te recomendamos contactar con el alojamiento antes de tu llegada para confirmar que puedan hospedarte en una habitación adecuada
- Es necesario reservar con antelación los servicios de masaje y los tratamientos de spa. Las reservas se realizan poniéndose en contacto con el alojamiento antes de la llegada, a través de la información de contacto que figura en la confirmación de la reserva.
- La cena de gala de Nochevieja tiene un coste adicional que se incluye en el precio total mostrado para estancias del día 31 de diciembre.
- Solo se permite el acceso a las habitaciones a los huéspedes registrados en el hotel.
- Es posible pagar todas las transacciones sin dinero en efectivo y los huéspedes pueden entrar en las habitaciones mediante un dispositivo móvil.
- Este alojamiento acepta huéspedes de cualquier orientación sexual e identidad de género (LGTBQ+ friendly).
- Mascotas: 65 USD por mascota, por noche
- No se cobran tasas por los animales de servicio
- El registro de salida tardía tiene un coste adicional (sujeto a disponibilidad)
- Servicio de limpieza disponible por un cargo adicional.
La lista anterior puede estar incompleta. Además, es posible que los impuestos no estén incluidos. Importes sujetos a cambios.
Servicios populares
Aparcamiento
Traslados al aeropuerto
Restaurante
Piscina
Centro de negocios
Servicio de habitaciones
General
Servicio de habitaciones
Restaurante
Habitaciones para no fumadores
Bañera de hidromasaje/Jacuzzi
Sala de vapor
Servicio de masajes
Spa y centro de bienestar
Barbería/Salón de belleza
Tratamientos corporales
Tratamientos faciales
Club infantil
Bar en la piscina
Habitaciones antialérgicas disponibles
Habitación familiar
Beach Sun Loungers
Snack Bar/Deli
Wheelchair Accessible (Limited)
Servicios
Centro de negocios
Mostrador turístico
Servicio de tintorería
Guardería infantil/Niñera
Servicio de limpieza
Salones para banquetes
Cambio de divisas
Caja fuerte
Cajero automático
Consigna de equipajes
Zona para fumadores
Registros de entrada y salida exprés
Autoservicio de lavandería
24-Hour Front Desk
Concierge Services
Actividades
Piscina
Playa privada
Jardín
Campo de golf (cercano)
Playa (cercana)
Windsurf
Ciclismo
Karaoke
Billares
Zona de juegos
Piscina infantil
Piscina al aire libre
Piscina climatizada al aire libre
Música en directo
Bicycle Tour Information
Evening Entertainment
Pool (Infinity)
Muebles de exterior
Pool (Seasonal Outdoor)
Ping pong
Terraza
Fitness Center (nearby)
Water Park
Aparcamiento
Aparcamiento
Traslados al aeropuerto
Servicio de aparcacoches
Aparcamiento gratuito
Parking (Limited)
Parking Onsite
Internet
WiFi gratuito