Marriott Bloomington Normal Hotel and Conference Center

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Good info to know - Parking deck level 3 is hotel floor 2 connected via a sky bridge. Overall, I was disappointed. The lobby remodel is fantastic, but when I got to my room around 6:30 PM, there was a plate with silverware sitting on the floor next to the door. It remained there until I checked out the next morning as did a McDonald’s bag outside my neighbor’s room. There was also a coffee cup left on a ledge which was never cleaned up, too. The TV speaker crackled. There was no soap in my shower and no shampoo in my coworker’s shower. But the worst part was the doors. They slam shut. All night long, you hear them closing hard. I’m positive they could break a finger. The restaurant is slow and understaffed. Great potential here, poor execution.

We watched basketball and had food in the grill. Bartender was fantastic

I checked in on a sunday night about 930.. my floors werent swept.. i had a stain on my comforter and the light in the shower was hanging out. Monday night after my conferences i went out shopping came back ordered food hopped in the shower which at that point the light dropped down even more so i cut that short. My food was delivered i sat and noticed half my room was out of power. I did call the front desk can't they did offer to send someone to the room but it was almost 9pm i was in my pajamas and wasnt up for company.. thought it could have been a fuse somewhere. Hate to complain because i was going to bed anyway but I couldn't plug my phone in because the outlets weren't working by my bed.. the refrigerator was off, so my waters. We're called my leftovers had to be tossed and the coffee creamer I brought for my coffee also went bad. Tuesday. I woke up to make coffee realize that outlet was also off.. but i was able to make it in the bathroom those outlets worked.. i have stayed here many times and can tell you I have never had one complaint.This was probably the worst stay i've had. I will probably be back because I go to the conferences held at this hotel and its convenient, hopefully it'll be better. I'm not sure if this even has anything to do with the hotel but this was also the worst year i've ever had parking.

Very clean and comfortable stay! Breakfast quality could be better but other than that a great choice.