Name: Novotel Bangkok Suvarnabhumi Airport
Address: 999 Suvarnabhumi Airport Hotel Moo 1 Nongprue Bang, 999, Nong Prue, Bang Phli, Thailand, Bangkok (and vicinity), Samut Prakan Province, TH
Price range: US$114–US$168 per night
Rating: 7.9

What guests think

At Novotel Bangkok Suvarnabhumi Airport, travellers repeatedly highlight the unbeatable location for early flights, the underground walkway and frequent shuttles, and the handy 24‑hour check‑in, while noting dated rooms and occasional musty odors, stains, or maintenance issues.

Most guests find staff warm and helpful, though check‑in queues and occasional miscommunication about the flexible 24‑hour stay are recurring gripes. Pool, gym, spa and the seamless airport transfers are appreciated, but hallways and some rooms feel worn and need refurbishment. Breakfast and buffets earn praise for variety and early hours, with prices higher than city options and a few inconsistent meals. Expect a very convenient, functional overnight stop with comfort that varies by room.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Pool, gym and spa are appreciated, and transfers are easy via frequent shuttles or the underground walkway; the 24‑hour check‑in suits odd flight times. A few guests noted a chilly pool or aging areas.

Related guest reviews

10

Steven

27 Sept 2025

·

Stayed 1 night

Short one night stay after marathon 20 hour flight. Perfect location to catch an early flight next morning. Nice gym and pool. Would stay again if need arises.

10

Joanne

20 Oct 2025

·

Stayed 1 night

Love the 24 hour flex check in, that helps after a very long flight, the walk from the airport is very easy and the shuttles are also on time and run a lot

10

Maggie

14 Oct 2025

·

Stayed 1 night

Excellent service. Good facilities in room. Shuttle was very efficient. Reservation and all staff were very courteous and helpful. Had a massage in the Spa and it was wonderful

10

IZUMI

13 Aug 2025

·

Stayed 2 nights

プールとジャクジー、2タイプのサウナはとても快適でした。巨大なロビーフロアはとても開放的な空間です。空港との地下通路はとても便利で雨に濡れず電車移動も出来ます。

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10

Daniel

18 Jul 2024

·

Stayed 2 nights

Fitness and sauna

10

Bryan

24 Mar 2025

·

Stayed 1 night

Very conveniently located next to the airport with free shuttle service. We chose this hotel for our early flight. The check in was very fast and smooth. The room was very spacious We enjoyed the jetted bath tub. I would recommend staying here.

10

Neel

6 Aug 2024

·

Stayed 1 night

Great hotel. Private shuttle to and from airport. The pool gym are great. Restaurant is brilliant. Love the check in when you want and check out late if flight delayed. Perfect.

10

Steve

11 Aug 2025

·

Stayed 2 nights

Amazing service! From the shuttle ride from crazy Bangkok to the hotel lobby, the service was outstanding. The hotel is conveniently located next to the airport. If you follow the hotels emailed procedures to hop the free shuttle, you will be forever grateful. The airport is insane but the shuttle desk located at door 4 was a sight for sore eyes. The van is right there and the staff will not let you lift a finger.

10

Magnus

4 Sept 2025

·

Stayed 1 night

Location for a night close to the airport is unmatched. Pool, gym and good restaurant makes your first or last day of your Thailand trip a great experience.

10

mauro

3 Aug 2025

·

Stayed 1 night

Nice room, Great breakfast, love the pool for a swim early in the morning, fast transportation to terminals

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Cleanliness

Feedback is mixed: many report stained carpets, musty or moldy odors, and occasional pests, while others found rooms clean. Housekeeping and maintenance issues appear in certain rooms and corridors.

Related guest reviews

10

Jenan

1 Nov 2025

·

Stayed 2 nights

Very clean

8

Minttu

4 Jun 2025

·

Stayed 1 night

Carpets in the room were a bit old, wierd smell in the corridors.

8

Gregory

19 May 2025

·

Stayed 1 night

Very convenient to the airport. A Hyatt van was waiting to take us to the hotel. Staff was attentive and check-in was seamless. The room was clean but was worn and needs updating. Stains on the carpet and furniture.

6

Sally

1 Jun 2025

·

Stayed 1 night

Smelled like mildew, carpets were stained. Typical airport hotel.

4

Gerald

13 Jun 2025

·

Stayed 1 night

Dirty

2

Ali

1 Mar 2025

·

Stayed 1 night

The room was filled with cockroaches and insects. The place was clearly not cleaned at all. This is not acceptable at all. Our three year old daughter was uncomfortable and couldnt sleep. It was filthy.

10

Maria

11 Oct 2025

·

Stayed 2 nights

Clean room, airport shuttle and very convenient.

4

Mads

28 Jul 2025

·

Stayed 1 night

The room was not vacuumed and there were dirt, a cockroach and an unidentified bug on the floor. When we made the staff aware, he removed the bug with his foot. The inventory was relatively worn.

2

Serina

27 Apr 2025

·

Stayed 1 night

When walking into the lobby the hotel looks amazing. Unfortunately this is where the beauty begins and ends. We were placed on the 5th floor. Soon as we got off the elevator it was day and night compared to the hotel lobby. The floor gave cheap run down motel vibes and not what should be expected of the Hyatt Brand. The carpet had numerous stains and smelled horrible. The walls on the floor are in need of new paint asap. The entire floor smelled like mold and mildew. The room they provided us was extremely outdated with visibly wore down furniture. The room also had a mildew smell. The overall condition of the floor and room is deplorable and disgusting. At no point should any customer be given conditions like this to sleep in and at the rate they are charging for nightly reservation. I have tried to reach out to the hotel with no avail.

8

Reiko

15 Sept 2025

·

Stayed 1 night

コーヒーカップの中に髪の毛が入っていてびっくりしました。また、バスルームにお掃除道具なのかな？ハンカチのようなグレーの布が落ちてました。

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Rooms

Rooms are spacious and generally comfortable but widely described as dated, with worn carpets/furniture, limited bedside outlets, and occasional issues like leaky or hard‑to‑regulate showers and light bleed. A few guests mentioned corridor noise.

Related guest reviews

8

Tracy

22 Oct 2025

·

Stayed 1 night

Bed was really firm, but room in good condition

8

Rikesh

14 Oct 2025

·

Stayed 1 night

Yes airport shuttle was great service! Keep it up Room still had light coming in..at night. Need to block for better skepe

8

Rebecca

18 Sept 2025

·

Stayed 1 night

Für eine Nacht vor oder nach einem Flug ideal. Einrichtung ist etwas in die Jahre gekommen. Leider sehr ringhörig zum Gang und anderen Zimmern. Man zahlt definitiv die Lage.

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6

Linda

29 Jun 2025

·

Stayed 1 night

Carpets are dirty. No outlets for charging devices near the bed. Limited outlets.

6

Bryce

18 Feb 2025

·

Stayed 1 night

It is a very convenient location if you want to stay close to the airport. Unfortunately the location is the only benefit to staying here. The rooms are very dated, they could definitely use a renovation. The shower is terrible. The water temperature is very difficult to regulate. It's either too hot or too cold. The shower fixture is the worst, I'm amazed I did not injure myself. The controls stick out about a foot from the wall. While showering, you're going to bang into it which will change the water temperature and potentially injure you from the sharp corners of the handle. Unless they renovate, I'll be staying elsewhere even if it means a farther commute to the airport.

6

Bryce

18 Feb 2025

·

Stayed 1 night

It is a very convenient location if you want to stay close to the airport. Unfortunately the location is the only benefit to staying here. The rooms are very dated, they could definitely use a renovation. The shower is terrible. The water temperature is very difficult to regulate. It's either too hot or too cold. The shower fixture is the worst, I'm amazed I did not injure myself. The controls stick out about a foot from the wall. While showering, you're going to bang into it which will change the water temperature and potentially injure you from the sharp corners of the handle. Unless they renovate, I'll be staying elsewhere even if it means a farther commute to the airport.

10

Joanne

15 Oct 2025

·

Stayed 1 night

Easy check in and out process . The new building rooms are big and clean, the older building is just that old so opt to stay in the new building if possible

6

Janice

8 Feb 2025

·

Stayed 1 night

We booked this hotel as it offered rooms for a 24 hour stay regardless of when we checked in. After arriving into BKK after 9 p. m. we were able to make use of the room up until 9p.m. the next day which was perfect for us as we had a late night flight out. The hotel is located a short walk away from the airport and the train that you can take into the city which is very convenient. So top marks for convenience, but the hotel needs a refresh, the carpet is worn and there are no outlets or charging ports beside the bed. Also our shower leaked sufficiently that our bathroom floor was quite wet. Staff are very friendly. Had the breakfast and dinner buffet and although quite pricey a good selection was

8

Daniel

16 Sept 2025

·

Stayed 1 night

Good hotel for an overnight stay before an early flight but getting a bit tired. Comfortable, quiet and 10 minutes walk to/from BKK.

8

Jacqueline

9 Apr 2025

·

Stayed 1 night

Although the hotel lobby looks impressive the rooms are shabby run down the carpets were covered in stains the furniture was dark and scratched. It was convenient for the airport especially as I was there solo. I am over 65 and was out on the top floor. Considering the recent earthquake tremors and the likelihood of maybe more tremors they didn’t take into account my age and agility if the hotel were to be evacuated!

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Service

Staff are frequently praised as friendly and helpful, and shuttle support is smooth. However, check‑in can be slow, and some guests reported miscommunication about the 24‑hour stay or room allocation.

Related guest reviews

8

Guanghui

13 Aug 2025

·

Stayed 1 night

Check in staff was nice, Nikii made my check in very smooth. Cleaning team was nice, and restaurant staff were caring.

8

Johan

14 Jun 2025

·

Stayed 1 night

The check in and check out is a catastrophe, never seen so inefficient system in any hotel I have stayed at. First it was the lineup for 40 min, then when you finally reached a person at the counter it took 14-15 min procedure even the room was booked and paid in advance

10

Timothy

22 May 2025

·

Stayed 1 night

Very convenient, wonderful staff, nice room. Only complaint: check in took forever, even though queue was short.

10

Timothy

12 Apr 2025

·

Stayed 1 night

Super convenient to the airport. Staff are so friendly and helpful. Great lobby, good rooms. The main downside: check in takes forever. With just 3 parties in the queue it's a 10 min wait.

10

David

15 Oct 2025

·

Stayed 1 night

Great location for the airport and team are always friendly

2

Sean

14 Aug 2025

·

Stayed 1 night

I was told by the hotel we could check in early with no problem so we caught a bus arrived early and then we charged a late checkout fee to check out at 10 AM which amounted to $198 for an additional four hours. I asked the hotel specifically several times are you sure we can arrive early and I have no problem checking out at normal time they said yes you can check in anytime from midnight but I was never explained if we did that we would have to check out at the same time we arrived so again we had to pay additional fees for late checkout, which was three hours costing almost $100 being as exhausted as we are not wanting to wake up the next morning early again we paid it if we would’ve known that we would’ve simply checked out of our previous hotel later and avoid it almost $200 in additional fee

10

Wayne

5 Jun 2025

·

Stayed 1 night

Amazing hotel for the price! Staff were so helpful and spoke English which was very helpful. Airport shuttle every 10 minutes to airport was very helpful.

10

Steve

11 Aug 2025

·

Stayed 2 nights

Amazing service! From the shuttle ride from crazy Bangkok to the hotel lobby, the service was outstanding. The hotel is conveniently located next to the airport. If you follow the hotels emailed procedures to hop the free shuttle, you will be forever grateful. The airport is insane but the shuttle desk located at door 4 was a sight for sore eyes. The van is right there and the staff will not let you lift a finger.

8

Iain

12 Oct 2024

·

Stayed 1 night

Brief overnight stay so didn’t get full appreciation of the facilities, but it was good - staff v helpful

10

Gerald

17 Jun 2025

·

Stayed 1 night

It was a final night of a Thailand trip and we wanted something close to the airport. Unfortunately my daughter got food poisoning before we arrived but this hotel went way above and beyond to help us. They used their shuttle to take us to the airport clinic and had an employee escort us the whole time. I can’t speak highly enough about the service of this hotel.

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Location

Excellent for layovers: a 5–10 minute air‑conditioned underground walk or quick free shuttle to terminals. Some found the walk longer than expected, but overall access is very convenient.

Related guest reviews

10

Linde

4 Nov 2025

·

Stayed 1 night

Perfect stay easy access to airport

10

Kristopher

1 Aug 2025

·

Stayed 1 night

Close to the airport with an easy convenient shuttle.

10

Joel

2 Aug 2025

·

Stayed 1 night

You can walk to the airport and convenient

8

Nadia

30 May 2025

·

Stayed 1 night

Excellent location to stay next to the airport with a short shuttle ride to all the terminals.

10

Garrett

26 Oct 2025

·

Stayed 1 night

I always like to stay here because of the ease of walking underground from the airport.

10

Annie

6 Nov 2025

·

Stayed 1 night

Chambre impeccable, personnel serviable. Le + accessibilité aéroport en 5mn à pied !

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8

Davis

13 Sept 2024

·

Stayed 1 night

About 5 minutes walk to BKK terminal.

10

Aranya

26 Jul 2025

·

Stayed 1 night

Only place to stay if you have a late flight into BKK or super early departure ..the basement connection tunnel keeps you out of the heat and weather

8

Brian

3 Apr 2025

·

Stayed 1 night

The hotel is conveniently located right next to the airport. The airport shuttle is convenient and easy to use.

10

Magnus

4 Sept 2025

·

Stayed 1 night

Location for a night close to the airport is unmatched. Pool, gym and good restaurant makes your first or last day of your Thailand trip a great experience.

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Dining

Breakfast and buffets are often praised for variety, early hours, and convenience across multiple outlets and room service. Prices can be high and a few dishes—especially in the sports bar—were disappointing.

Related guest reviews

8

Jeffery

31 Jul 2025

·

Stayed 1 night

Property is convenient for airport layovers. Great dinning selections.

10

John

3 Jul 2025

·

Stayed 1 night

Sala Thai food and service was excellent. Easy check in/check out. GentIe walk from the terminal.

4

Matthew

11 Jan 2025

·

Stayed 1 night

The dinner at the sports bar in the lobby was cold, gross, took over an hour, and the service was not existent.

10

Irene

20 Nov 2024

·

Stayed 1 night

Incredibly convenient - choice of walking or airport shuttle from the Bangkok airport. Staff is clearly used to catering to travelers, check in/out is seamless, dining options are open early and late, and room service food is good. I stayed here both at the beginning and the end of a longer trip, and will stay here any time I have to travel through Bangkok airport in the future!!

8

Efim

7 Apr 2025

·

Stayed 1 night

Very good option for those who have a flights from BKK Good breakfast, many lunch and dinner options including very good buffet Spa and open pool very friendly and beautiful

10

Rebecca

3 Apr 2025

·

Stayed 1 night

We stayed here only one night but wish it would have been longer. The hotel is so easy to get to from the airport (we just walked). The breakfast was amazing and the pool was lovely. We didn't get to use many amenities because it was just an overnight, but we would definitely stay here again when transiting through Bangkok.

8

Inge

1 Aug 2025

·

Stayed 1 night

Een overweldigend mooi en groot hotel; waarschijnlijk met heel veel opties maar wij hebben het alleen gebruikt als laatste nachtje voor de vliegreis naar huis. Wel heel fijn dat het restaurant 24 uur open is zodat we nog lekker konden eten

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10

claire

6 Aug 2025

·

Stayed 1 night

Great staff, food in restaurant could be more authentic / spicy. Very handy for a night layover, nice pool area.

8

Jennifer

12 Nov 2025

·

Stayed 1 night

Being only an easy ten minute walk from the airport is the main reason why we stay here after a long flight or before an early morning departure and the 24 hour check in. The service and facilities are what you would expect from a Hyatt but there has been a significant increase in the cost of staying here. The buffet dinner for 800Baht is excellent value with an incredible range of fabulous food. The pool is lovely.

8

Morten

4 May 2025

·

Stayed 1 night

Good Hotel. But birds were eating off my breakfast plate when i turned away. Was bad because breakfast area is in a opem space.

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$177
February	US$159
March	US$162
April	US$144
May	US$146
June	US$132
July	US$150
August	US$153
September	US$146
October	US$163
November	US$187
December	US$193

Su	Mo	Tu	We	Th	Fr	Sa
				1 $118	2 $118	3 $162
4 $118	5 $154	6 $114	7 $114	8 $143	9 $143	10 $143
11 $162	12 $160	13 $114	14 $161	15 $161	16 $167	17 $162
18 $163	19 $114	20 $114	21 $154	22 $154	23 $114	24 $143
25 $160	26 $114	27 $114	28 $144	29 $155	30 $143	31 $158

Novotel Bangkok Suvarnabhumi Airport

Prices for Novotel Bangkok Suvarnabhumi Airport

Monthly average prices

About this property

Location

Room options

Double Room

Executive Suite, Double Bed

Junior Suite, Double Bed

Executive, 2 Single Beds

Double Room, King Bed

Double Room, 2 Single Beds

Deluxe, 2 Single Beds

Deluxe, King Bed

Premier, King Bed

Guest reviews of Novotel Bangkok Suvarnabhumi Airport

Who stays here?

What guests think

Property policies

FAQs about Novotel Bangkok Suvarnabhumi Airport

Considering this hotel for your Bangkok (and vicinity) trip?

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19
20 $168	21 $151	22 $151	23 $153	24 $151	25 $145	26 $151
27 $150	28 $138	29 $118	30 $118