Club Quarters Hotel World Trade Center, New York

They charged me for snacks used in a room, which we did not use and I had to go out of my way to call which was very difficult to get a hold of a live person. I had to be on hold for a very long time and finally got a person and they put me on hold and had to wait in the front desk. Will take the charge off, but I feel bad for the people who jumped check their bills for incidents like these because it was a total rip off. I will not stay here again I cannot trust them.

I was over charge $2000 it took two weeks to get the money back, but the hotel was great. Staff was great at night day. Staff was a little shaky, but I had a great time.

Great hotel! The front desk staff is very friendly and helpful. Conveinent location as well.

Really appreciate the front desk staff. Friendly and very helpful!

Very nice clean and convenient we loved our stay will definitely stay again