Hotel's free shuttle to New Chitose airport (after check-out) was an unexpected surprise. It left right on time, just like the country's trains. It got us there in about 15 mins. Saved a lot of travel headaches. The front desk staff's English was limited and my Japanese is even worse, but we managed to communicate ok. Hotel should consider using a language translation device as I have seen in other hotels and carcrental outlets.
Hotel's free shuttle to New Chitose airport (after check-out) was an unexpected surprise. It left right on time, just like the country's trains. It got us there in about 15 mins. Saved a lot of travel headaches. The front desk staff's English was limited and my Japanese is even worse, but we managed to communicate ok. Hotel should consider using a language translation device as I have seen in other hotels and carcrental outlets.