Is parking available at the hotel?

Yes, free self-parking is available on-site.

What type of breakfast is offered?

A complimentary buffet breakfast is included for guests.

What are the check-in and check-out times?

Check-in is from 3:00 PM to 11:00 PM, and check-out is by 11:00 AM. Early or late check-in/check-out may be available upon request, but additional charges may apply.

What accessibility features are available for guests with disabilities?

The hotel offers limited wheelchair accessibility, elevators, assistive listening devices, and Braille or raised signage.

Where is the hotel located in relation to local attractions?

The hotel is located in Brownfield, within a 15-minute walk of Terry County Heritage Museum and Kiddie Park. It is approximately 0.7 miles from the Brownfield Family Aquatic Center and 0.8 miles from Hamilton Historical Park.

Does the hotel have a swimming pool?

Yes, there is an indoor pool available for guests.

Are children allowed to stay at the hotel?

Yes, children are welcome at the hotel. There is no minimum age for children to stay for free.

What are the policies regarding extra beds and cribs?

The hotel offers rollaway beds for a fee of USD 15.00 per night. Availability is subject to request and confirmation.

Holiday Inn Express Hotel & Suites Brownfield

Average nightly price at Holiday Inn Express Hotel & Suites Brownfield by IHG by month, last 12 months (USD)
Month	Average price
January	$112
February	$112
March	$104
April	$123
May	$114
June	$110
July	$115
August	$114
September	$117
October	$122
November	$114
December	$111

What guests think

At Holiday Inn Express Hotel & Suites Brownfield by IHG, guests praise friendly staff, comfy updated rooms, and breakfasts, while recurring themes include renovations, inconsistent housekeeping, and facility issues like a cold or closed pool and an inoperative hot tub.

Several reviews also mention lukewarm showers or low water pressure, occasional elevator outages, and key-card or entry door problems. On the plus side, many found the property quiet and safe. Expect a comfortable stay with friendly service, but be prepared for renovation impacts and some facility limitations.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Ongoing renovations affect common areas, and many reports cite an inoperative hot tub and a pool that is cold, closed, or inconsistent. Guests also mention occasional elevator outages and key-card or entry door issues, though some appreciated the indoor pool and fitness room.

Related guest reviews

10

Michael

Sep 3, 2023

·

Stayed 1 night

Very nice hotel overall. Pool and hot tub were closed and upholstered chair had very collapsed springs.

2

Vanessa

Jan 2, 2025

·

Stayed 1 night

The hotel was under construction, and that was not listed on the website. The furnishings were new and nice, but the door on rm 210 didn’t align properly making it difficult to lock when leaving the room. Long black hair all over bathroom floor. Daughter was given a broom and pan so we cleaned it ourselves. And pool and spa were both Cold. Only positive was the breakfast bar

8

Ryan

Nov 19, 2025

·

Stayed 3 nights

Clean, amenities were really good ( I used the fitness center daily), and the breakfast was better than the usual continental

6

Trista

Sep 9, 2024

·

Stayed 1 night

Positives - Room was clean and breakfast was good Negatives - parking lot cluttered with construction supplies, so there was not enough parking. Water pressure was down to a dribble at times..too often for just one shower. Elevator was out of service for over 24 hours. Hot tub did not work. Pool temperature was freezing.

8

Johnny

Sep 8, 2025

·

Stayed 2 nights

What I didn’t like is the small entry door in the front of this hotel was not working. The keycard to the door would not work. This was the same issue as last year. I complained to the staff again just as I did last year.

8

Kayla

Jul 21, 2024

·

Stayed 1 night

Only problem I had was the key cards. When inserting the key card in the slot to the room it took forever to unlock the door. After about 5 to 6 times it would unlock. Same went for the swimming pool.

6

Silvia

Feb 24, 2025

·

Stayed 2 nights

Cons: Bathtub was dirty with particles and hair from prior guest, looks like cleanliness was not a priority. The restroom had no toilet paper, went down to ask and was given one roll and disbelief as if we made it up. The shower hot water temp wqs lukewarm at best and only got colder as the shower went on. The doors seem to have a gap that doesnt allow them to shut flush. The pool and hot tub are not functioning, the pool temp is frigid cold. Its a bummer that it advertises an indoor pool that they dont bother to heat nor clean. Elevator is slow as well as check in, had to call the hotel to get someone to the front desk upon arrival Cons: breakfast attendant was so kind and worked fast to keep breakfast stocked. Pillows and bed were comfy. Plenty of outlets to use.

8

Refugia

Oct 25, 2025

·

Stayed 3 nights

I would give it 5 stars but the key cards to our room were deactivated every day. It was frustrating having to go down to the front desk to get them activated. Either the staff did not activate them for the 3 days we were there or their activation equipment is not working but nobody ever owned up to it. The hotel was quiet and everything was clean. The beds are comfortable. The breakfast is very good but the coffee was barely lukewarm the second day of our stay. Overall, we were happy with our stay and this was our second time here.

6

Lane

May 17, 2025

·

Stayed 2 nights

Had a good stay with friendly service, but each time we visit the spa is always out of service. Other than that good stay.

6

Silvia

Nov 10, 2024

·

Stayed 2 nights

Pros: clean, comfortable beds, plenty of USB and electrical outlets. The breakfast was filling and enjoyed the pancake maker Cons: heater smelt of burning so bad when on. The shower only got warm never hotter than that. The bathroom had no vent system and the vanity mirror light was so blinding. We were excited for the pool and hot tun only to find out the hot tub was broken and the pool was not heated and so freezing.

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Cleanliness

Many guests find rooms and common areas clean, with recent updates. However, several report lapses such as dirty tubs or floors, stained bedding, and occasional pests or a moldy mini-fridge, indicating inconsistent housekeeping during renovations.

Related guest reviews

10

Raul

Oct 27, 2025

·

Stayed 2 nights

overall good start. one issue though, carpet was not clean. Supervisors need to inspect quality of their cleaning staff

10

David

Jan 7, 2026

·

Stayed 1 night

Excelente todo bien limpio

Translate

2

Cristal

Aug 13, 2023

·

Stayed 1 night

Bedding, floor and drapes have stains all over each of them. Floor has trash as if it weren’t cleaned or vacuumed

4

Ysenia

Jul 9, 2025

·

Stayed 1 night

First room smelled like smoke stated it was non smoking. The ac had brown nasty stuff on top and on the window seal. The bed closet to the window has the same brown stuff on the comforter. The room had baby hand prints everywhere. Black stuff on the bed. I ordered my room on the app which was supposed to be king when i got there and to my room it was 2 queen bed. I tolded the lady and she stated they didnt have any more king beds so thats what i got 2 queens. I ended up being moved to a different room and that one as well had its issues. Pillow had stains on it. Hair all over the restroom floor. Housekeeping didnt clean right there was a sock under the ac and a capri sun left under there too. Black stuff on the bedding as well. Worst stay ever. Breakfast was good and very clean in earing area.

4

Ninfa

May 29, 2025

·

Stayed 1 night

I usually stay in this chain, expecting the same quality across the board. Unfortunately I booked a room above average priced, probably because it is the only hotel (not motel) in this small town. The bed was comfortable, that’s why they get 2 stars. They don’t get more because the toilet was grimy. I asked for a new room only to find the same grimness in the second room plus some flecks of gray matter on top of the covers. The sad part is the staff did not care, they said it was the last room, and no one was around to clean it. After pressing she gave me cleaning supplies, however this is old grime. In the morning at check out they claimed no manager was on duty.

10

Cheryl

Aug 12, 2024

·

Stayed 1 night

Very clean. Comfortable beds. Everything seemed new.

6

Giancarlo De

Nov 9, 2025

·

Stayed 1 night

AC loud, mini fridge loud and had mold, TV in room very small.

10

Martin

Apr 2, 2023

·

Stayed 1 night

Room very clean and comfortable, nicely appointed -- staff was very welcoming

6

Silvia

Feb 24, 2025

·

Stayed 2 nights

Cons: Bathtub was dirty with particles and hair from prior guest, looks like cleanliness was not a priority. The restroom had no toilet paper, went down to ask and was given one roll and disbelief as if we made it up. The shower hot water temp wqs lukewarm at best and only got colder as the shower went on. The doors seem to have a gap that doesnt allow them to shut flush. The pool and hot tub are not functioning, the pool temp is frigid cold. Its a bummer that it advertises an indoor pool that they dont bother to heat nor clean. Elevator is slow as well as check in, had to call the hotel to get someone to the front desk upon arrival Cons: breakfast attendant was so kind and worked fast to keep breakfast stocked. Pillows and bed were comfy. Plenty of outlets to use.

10

Daisy

Dec 19, 2025

·

Stayed 2 nights

Clean room, breakfast was great, and staff was very nice

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Rooms

Guests like the spacious, updated rooms with comfortable beds and modern decor. Some note noise from AC or mini-fridges, thin walls, small TVs, and occasional lukewarm or low-pressure showers.

Related guest reviews

8

RUSAN

Oct 15, 2025

·

Stayed 1 night

The location was convenient, but the walls in the rooms are too thin. We could hear the people next to us. The towels and especially the wash cloths need replacing.

8

Natalie

Feb 25, 2024

·

Stayed 1 night

Loved our stay. The only complaint I have is the water did not get hot. It was mildly warm but not the hot water pressure I would preferred.

6

Trista

Sep 9, 2024

·

Stayed 1 night

Positives - Room was clean and breakfast was good Negatives - parking lot cluttered with construction supplies, so there was not enough parking. Water pressure was down to a dribble at times..too often for just one shower. Elevator was out of service for over 24 hours. Hot tub did not work. Pool temperature was freezing.

10

Charolette

Feb 27, 2026

·

Stayed 2 nights

The room was great. Bed was comfortable

10

marisol

Feb 20, 2023

·

Stayed 1 night

Room is so good, really nice place , best part is the big space, I recommend this hotel, I will stop again very soon

8

Sharlene

Sep 29, 2024

·

Stayed 1 night

The rooms are very large and nicely remodeled. Once all the renovations are complete, to should be a very nice hotel. However, there was construction debris and partially remodeled floors, due to a construction supply issue. The rooms are wonderful - but the A/C and the mini refrigerator was very noisy all night. Hot breakfast. I would consider staying here again.

6

Giancarlo De

Nov 9, 2025

·

Stayed 1 night

AC loud, mini fridge loud and had mold, TV in room very small.

10

Joanne

Oct 22, 2025

·

Stayed 1 night

Nice clean hotel with up to date, well maintained and spacious rooms. Felt safe here as a woman travelling alone.

8

Diane

Oct 8, 2025

·

Stayed 1 night

The room was nice. The pillows were not good. We found a bug on the bathroom floor. The water pressure was very low. The front desk worker was very nice and professional.

8

Tami

Jul 17, 2023

·

Stayed 2 nights

The room was really clean. The bed wasn’t the best, but was ok. Best hotel in the town.

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Service

Service is frequently praised as friendly, accommodating, and efficient at check-in, with staff helping resolve issues and offering recommendations. A few guests reported misassigned rooms, repeated key-card problems, rude interactions, or housekeeping entering too early.

Related guest reviews

8

Donald

Jul 16, 2024

·

Stayed 1 night

Probably is being updated. Vast improvement from the last time we stayed there. Room was very nicely upgraded with new cabinets, carpet, tiles and paint. Check in was very fast and staff was very friendly. The breakfast was very good and the staff working there were excellent. We did have one issue with the cleaning crew. We got a loud knocking on the room door at around 730 am. We thought it might me a child that had the wrong room. Next thing we know the door is being unlocked and the cleaning staff was trying to enter, we are still in bed! If it hadn’t have been for the safety bar on the door she would have been in the room. All she said after all this is breakfast ends at 930 and close the door. No apology or anything.

10

yogi venkata rama chandra

Dec 26, 2024

·

Stayed 1 night

Front desk staff was so nice and helpful

4

Ninfa

May 29, 2025

·

Stayed 1 night

I usually stay in this chain, expecting the same quality across the board. Unfortunately I booked a room above average priced, probably because it is the only hotel (not motel) in this small town. The bed was comfortable, that’s why they get 2 stars. They don’t get more because the toilet was grimy. I asked for a new room only to find the same grimness in the second room plus some flecks of gray matter on top of the covers. The sad part is the staff did not care, they said it was the last room, and no one was around to clean it. After pressing she gave me cleaning supplies, however this is old grime. In the morning at check out they claimed no manager was on duty.

8

E Lisa

Jul 26, 2024

·

Stayed 3 nights

The place was under construction Hot tub out of service We asked for extra towels and employee was rude Overall it was good. Just minor things

8

Anndrea

May 17, 2025

·

Stayed 2 nights

Helpful & friendly night staff at check in.

10

Gaye

Sep 13, 2025

·

Stayed 1 night

Friendly staff and easy check in.

10

Marisela

Dec 27, 2025

·

Stayed 2 nights

We got there kinda of late an I’m not sure what happened to our reservation but the lady in the front was soo sweet and helpful!

4

Alberto

Sep 29, 2024

·

Stayed 2 nights

Checkin was a NIGHTMARE! When we arrived they handed us our keys and they wouldn’t work to our assigned room. I went downstairs and they remagnetized our keys. I go into the room and there is a man sleeping and he woke up frightened thinking we were trying to kidnap him. We apologized and went back downstairs. The clerk laughed at the situation but it was embarrassing and dangerous. That man could have had a gun and I had kids with me. The clerk realized we were assigned the wrong room which is very careless. They gave us our room but they failed again because we were promised 2 queens and a sofa bed and they did not give us a sofa bed. Due to our experience they agreed to provide a pull out bed at no extra charge. I was insulted at the thought that they would even think of trying to charge for a pull out bed. It was the least that they could do. What they should have done is get us a room with the sofa bed but they claimed it was against policies. What should against policies is to give us the keys to the wrong room. Just horrible checkin experience. Breakfast was fine and the breakfast servers were fine.

8

Clinton

Apr 6, 2025

·

Stayed 1 night

Amanda was very accommodating, pleasant & helpful. We were there for a funeral & had a few special requests & she was very kind & flexible. Hang on to her!

10

SUSAN

Aug 18, 2025

·

Stayed 1 night

One of the best Holiday Inn stays! Staff was very friendly and informative with an excellent restaurant recommendation. Breakfast was hot, fresh and great selection. Will stay here again.

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Location

Set in a small town with limited attractions; several note it feels remote. Handy for local events and road trips, with some guests finding it convenient or close to fields.

Related guest reviews

8

RUSAN

Oct 15, 2025

·

Stayed 1 night

The location was convenient, but the walls in the rooms are too thin. We could hear the people next to us. The towels and especially the wash cloths need replacing.

6

Emilio

Aug 21, 2025

·

Stayed 1 night

Small town so there nothing to do! We were there for a wedding!

8

Craig

Sep 10, 2023

·

Stayed 2 nights

Best option in Brownfield

8

Michael

Nov 30, 2023

·

Stayed 1 night

It’s ok for small town texas

10

Michael

Feb 13, 2024

·

Stayed 1 night

Clean property, great staff. The town is dying, dirty.

10

ila

Feb 27, 2023

·

Stayed 2 nights

Close to baseball field. The employs were great. Breakfast was ok.

8

Ron

May 23, 2024

·

Stayed 1 night

Nice, quiet place

8

Deborah

Jun 19, 2024

·

Stayed 1 night

I grew up in Brownfield, so it’s home to me when we travel through the area!! We checked in early and that helped us as we were attending a funeral early on the afternoon. Thank you helpful staff!

8

Wendy

Jul 17, 2024

·

Stayed 1 night

Nice location, hotel was clean friendly and safe. Pool was working but spa wasn't. They were doing remodeling. Remodeling didn't effect our night stay. I would stay here again

10

Kevin

Oct 28, 2025

·

Stayed 1 night

good clean hotel in the middle of nowhere. I have stayed there a couple times and it's a great place.

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Dining

Breakfast is often described as good to excellent, hot, and supported by friendly attendants. Some mornings see lukewarm coffee, limited selections, or items running out or broken.

Related guest reviews

6

Pradeep

Jun 6, 2023

·

Stayed 1 night

The breakfast bar was subpar. They ran out of food very quickly. The pancake machine was broken. They didn’t have any biscuits or sausages. Seems like a total rip off!

10

Janet

Oct 18, 2024

·

Stayed 1 night

I think HIE has been doing major room upgrades at this location (there’s lots of construction debris and materials around the site). We loved the new decor - clean lines, spacious and comfortable. It has a chaise! The bed and linens are some of the most comfortable I’ve slept on. I appreciate that they’ve put in a shower stall (no tub, so much safer) and eco-friendly large bottles. And most appreciated - king pillows on a king bed - thank you. Breakfast was also good- lots of choices. Definitely a great place to stay.

8

Melissa

May 26, 2025

·

Stayed 1 night

Nice staff Wonderful breakfast

4

GRISELDA

Sep 9, 2024

·

Stayed 2 nights

Breakfast had no flavor Elevator broke didn’t fix soon enough

10

Lori

Jun 17, 2023

·

Stayed 1 night

Great stay. Great breakfast

8

Refugia

Oct 25, 2025

·

Stayed 3 nights

I would give it 5 stars but the key cards to our room were deactivated every day. It was frustrating having to go down to the front desk to get them activated. Either the staff did not activate them for the 3 days we were there or their activation equipment is not working but nobody ever owned up to it. The hotel was quiet and everything was clean. The beds are comfortable. The breakfast is very good but the coffee was barely lukewarm the second day of our stay. Overall, we were happy with our stay and this was our second time here.

10

J.

May 27, 2025

·

Stayed 1 night

The bed was very comfortable. Breakfast was excellent.

10

JaNeille

Mar 27, 2025

·

Stayed 1 night

Rooms were clean, quiet and comfortable. Breakfast could of had more items.

10

Daisy

Dec 19, 2025

·

Stayed 2 nights

Clean room, breakfast was great, and staff was very nice

10

SUSAN

Aug 18, 2025

·

Stayed 1 night

One of the best Holiday Inn stays! Staff was very friendly and informative with an excellent restaurant recommendation. Breakfast was hot, fresh and great selection. Will stay here again.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $119	2 $120	3 $120	4 $120	5 $125	6 $158	7 $154
8 $111	9 $119	10 $120	11 $118	12 $125	13 $129	14 $125
15 $115	16 $120	17 $118	18 $114	19 $120	20 $129	21 $134
22 $110	23 $115	24 $112	25 $111	26 $137	27 $125	28 $125
29 $104	30 $112

Holiday Inn Express Hotel & Suites Brownfield by IHG

Prices for Holiday Inn Express Hotel & Suites Brownfield by IHG

Monthly average prices

About this property

Location

Room options

Room, 2 Queen Beds, Accessible (Comm, Mobility, Roll Shower)

Standard Room, 2 Queen Beds, Accessible (Comm, Mobility, Access Tub)

Suite, 1 King Bed, Accessible (Comm, Mobility, Access Tub)

Standard Room, 1 King Bed, Accessible (Comm, Mobility, Access Tub)

Standard Room

Standard Room, 2 Queen Beds

Standard Room, 1 King Bed

Suite, 2 Queen Beds, Accessible (Comm, Mobility, Access Tub)

Suite, 2 Queen Beds (Wet Bar)

Suite, 1 King Bed with Sofa Bed (Wet Bar)

Guest reviews of Holiday Inn Express Hotel & Suites Brownfield by IHG

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Holiday Inn Express Hotel & Suites Brownfield by IHG

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21	22	23	24
25	26 $124	27 $129	28 $119	29 $124	30 $159	31 $159