Is parking available at the hotel?

Parking is available at the hotel, offering valet parking services. Guests can utilize this convenient option upon arrival.

What type of breakfast is offered and what are the serving hours?

A complimentary buffet breakfast is served daily from 7:00 AM to 11:00 AM, providing guests with a delightful start to their day.

Does the hotel allow pets?

Pets are allowed at the hotel, with a maximum weight limit of 35 kg (77 lb) per pet. A fee of EUR 35 per pet, per stay applies. Service animals are exempt from fees and restrictions.

What are the check-in and check-out times?

Check-in time starts at 3:00 PM, and check-out time ends at 11:00 AM. Early or late check-in/check-out may be available upon request.

Are airport shuttle services available?

Airport shuttle services are available, providing convenient transportation options for guests. Details regarding pricing and arrangements can be obtained at the front desk.

What accessibility features does the hotel offer for guests with disabilities?

The hotel features step-free entrances and wheelchair-accessible facilities, including public areas and rooms. Guests are encouraged to inquire about specific accessibility needs prior to arrival.

Where is the hotel located in relation to key landmarks?

The hotel is centrally located in Thessaloniki, close to cultural highlights such as the Museum of the Macedonian Struggle and Tsimiski Street for shopping. Key attractions are within walking distance.

What are the hotel's policies regarding children?

Children are allowed at the hotel. However, it is recommended to contact the property prior to arrival to confirm suitable accommodations for families.

The Excelsior Thessaloniki - Luxury Stay

Average nightly price at The Excelsior - Small Luxury Hotels of the World by month, last 12 months (USD)
Month	Average price
January	$147
February	$148
March	$164
April	$179
May	$225
June	$206
July	$193
August	$176
September	$200
October	$204
November	$214
December	$177

What guests think

At The Excelsior - Small Luxury Hotels of the World, travelers repeatedly praise the central, walkable location and the consistently warm, professional service, noting helpful staff, smooth check-ins, and considerate touches that create a polished, welcoming experience.

Rooms are stylish and comfortable, though several guests found them compact and some reported street noise from the lively center. Breakfast is widely praised for quality and the mix of buffet with made-to-order dishes, but a few disliked loud dining-room music, slow replenishment, or basic takeaway boxes. A few maintenance or service hiccups are mentioned. Expect a refined boutique stay.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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Facilities

Not enough information in reviews.

Related guest reviews

10

Stephen P

Mar 9, 2025

·

Stayed 2 nights

The room and location of the hotel were both excellent. What made our visit though were your wonderful young staff. Reception and the valet were both amazing. Thank you.

10

Yigal

Nov 2, 2024

·

Stayed 2 nights

The good - excellent location, courteous service, great breakfast. For improvement - maintenance is required for the bathroom door, an outdated but functional elevator.

10

Samuel

Nov 1, 2024

·

Stayed 3 nights

This is a small hotel in the middle of the city and close to everything. The staff is very friendly and helpful, breakfast was great. If you can, don’t bring a car.

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Cleanliness

Reviews consistently describe the hotel and rooms as very clean and well kept. A few maintenance issues appear, such as a cracked sink or a door needing attention, and one report of hot water problems.

Related guest reviews

10

Daniel

Feb 14, 2026

·

Stayed 2 nights

Fantastiskt mottagande och trevlig personal genomgående. Rent, fräscht och bra läge dessutom!

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8

Türkay

Jul 17, 2025

·

Stayed 1 night

City hotel, noisy because of the environment and poor sound isolation. There was a crack on the sink, and also the broken Coffee machine.

10

Anni

Nov 28, 2024

·

Stayed 2 nights

The hotel is wonderful - safe, clean, perfect service and in a beautiful, charming old building. A great luxury to stay in a hotel like this when you travel. It is located near the old restaurant area, close to the harbor front and the shopping area.

4

john

Aug 18, 2024

·

Stayed 3 nights

The shower did not have hot water for 2 of the three nights When we brought this to there attention it was like we were stupid Sorry I know what hot water is and cold water and this room shower did not have hot water Sorry this is not a smal luxury hotel by no means

10

SULE ZEHRA

Jul 23, 2022

·

Stayed 1 night

Hem temizlik hem de konfor açısından mükemmel bir oteldi. Konumu çok çok iyi. Çalışanlar çok yardımsever ve çok güleryüzlü. Sabah çok erken çıkacağımız için kahvaltı yapamayacaktık. Bize harika bir kahvaltı çantası hazırlamışlardı. Bir arkadaş tavsiyesi ile keşfettiğimiz bu oteli biz de herkese tavsiye ediyoruz.

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10

ALESSANDRO

Aug 1, 2025

·

Stayed 1 night

Amazing breakfast, comfortable and clean room

10

Levent

Nov 17, 2023

·

Stayed 2 nights

Excellent staff. Wonderful breakfast. Clean and professional. Every small detail has been considered and executed perfectly.

10

Jens

Feb 14, 2022

·

Stayed 1 night

Jättebra läge i Stan, gångavstånd till de flesta ställen som är attraktiva. Rent och fint. Kanonfrukost.

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Rooms

Rooms are stylish, comfortable, and well equipped, with some offering balconies or city views. Several guests found layouts compact and noted occasional street noise due to limited soundproofing.

Related guest reviews

10

James

Sep 8, 2023

·

Stayed 4 nights

This is a great hotel and I would recommend a stay here. The staff can’t do enough for you, the rooms are a great size and packed with really cool features, including multiple charging points, modern bathroom facilities and electronic do not disturb signs. A great hotel; in a great location.

10

Martin

Mar 27, 2025

·

Stayed 4 nights

Great location,Staff,Breakfast Deluxe room had super view of the street

10

Maya

Apr 10, 2025

·

Stayed 2 nights

Incredible hotel at the heart of Thessaloniki The staff are lovely, the rooms are comfortable and the breakfast with a buffet and a la cart menu is superb. I highly recommend staying at the Excelsior

10

Artemis

Mar 26, 2025

·

Stayed 10 nights

Loved the location, right in the middle of action and everything. The staff was very helpful and friendly. the rooms were very nice and clean, just a little small to walk around but not bad. Breakfast was with plenty of options. We would most definetely stay there again.

8

Christopher

Sep 26, 2024

·

Stayed 7 nights

This is a lovely hotel in the middle of Thessaloniki with easy walking to all the central area. The staff are lovely and helpful - overall great stay. Two small notes - firstly the rooms are small - we deliberately booked a Junior Suite, but it was not that big with a tiny bathroom, due to the building design. Secondly, some service was variable, such as at breakfast, when some items we unavailable, or needed refreshing - but minor points

10

Ioannis

Oct 20, 2025

·

Stayed 1 night

We stayed for one night, we chose a junior suite that was spacious and with a view of the city. As the hotel is in the city we did not have noise. We enjoyed our breakfast as there was a buffet and a la carte menu of eggs & pancakes.

8

Konstantinos

Dec 7, 2025

·

Stayed 1 night

Ολα πολύ καλά εκτός από τον θόρυβο του δρόμου (θα έπρεπε να έχει καλύτερα κουφώματα )

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10

Stephanie

Sep 12, 2023

·

Stayed 1 night

24 hr break Allowed us time to take hop on off bus twice. Welcome reception. Rooms are boutique so little space for 22kg bags if part of a holiday. Marvellous breakfast buffet. Lively area with bars but windows and drapes shield the noise. Very convenient for waterfront stroll

10

Ronnie

Nov 16, 2023

·

Stayed 5 nights

Our room had a nice big balcony. Breakfast was wonderful. You can walk to many restaurants and sites from this hotel. The staff at this hotel is some of the most polite, professional and friendly employees that we have ever had at a hotel. We would definitely stay here again!

10

Tammy

Sep 15, 2025

·

Stayed 1 night

Beautiful rooms

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Service

Service is widely praised as warm, professional, and proactive, with quick problem resolution and thoughtful touches like early check-in and special gestures. A few mention inconsistent breakfast service or unsympathetic responses to issues.

Related guest reviews

10

James

Sep 8, 2023

·

Stayed 4 nights

This is a great hotel and I would recommend a stay here. The staff can’t do enough for you, the rooms are a great size and packed with really cool features, including multiple charging points, modern bathroom facilities and electronic do not disturb signs. A great hotel; in a great location.

10

Themis

Aug 19, 2023

·

Stayed 1 night

Great little touches (fruit platter, comp bottle of wine, etc). Service with a smile, great central location

10

Kathleen

Aug 20, 2025

·

Stayed 1 night

Excelsior was a beautifully renovated property with a lovely welcome and excellent service.

4

john

Aug 18, 2024

·

Stayed 3 nights

The shower did not have hot water for 2 of the three nights When we brought this to there attention it was like we were stupid Sorry I know what hot water is and cold water and this room shower did not have hot water Sorry this is not a smal luxury hotel by no means

10

Ronen

Jan 2, 2026

·

Stayed 4 nights

Everything was GREAT! Staff were very pleasant and very helpful! Will come back!

10

Christopher James Muir

Jun 27, 2023

·

Stayed 4 nights

Friendly, welcoming staff - also great to be able to check-in early - and thank you for the birthday fizz and cake!

8

Christopher

Sep 26, 2024

·

Stayed 7 nights

This is a lovely hotel in the middle of Thessaloniki with easy walking to all the central area. The staff are lovely and helpful - overall great stay. Two small notes - firstly the rooms are small - we deliberately booked a Junior Suite, but it was not that big with a tiny bathroom, due to the building design. Secondly, some service was variable, such as at breakfast, when some items we unavailable, or needed refreshing - but minor points

10

Nicholas

Sep 6, 2025

·

Stayed 3 nights

From the moment I checked in and throughout my stay, I received excellent service from every member of the staff. I hardly recommend the Excelsior, not only because of the great service, but because of its central location as well. It is close to everything, within walkable distance to all major destinations in Thessaloniki.

10

eliyahu

Jun 8, 2025

·

Stayed 4 nights

A really great small hotel with comfortable rooms and a central location close to the promenade and shopping and entertainment centers... professional and courteous staff at reception and in the dining room, especially Antony, who was happy to help with any request.

10

Emine Susen

Aug 2, 2025

·

Stayed 2 nights

5 star gem in the city. We had air condition problem but they changed the room in 5 minutes. All staff is very helpfull. Very good and tasty breakfast. Close to walk everywhere, right in the center of all attractions

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Location

Repeatedly praised for a central, walkable setting near the waterfront, restaurants, shopping, and major sights. Some city-center street noise is reported.

Related guest reviews

10

Alan

Oct 7, 2024

·

Stayed 4 nights

Exceptional hotel in every respect. Great location. Strongly recommend.

10

Olga

Sep 10, 2024

·

Stayed 5 nights

Amazing small boutique style luxury and affordable stay in the centre of the city with great communication skill front desk and very friendly staff. Location is great for shopping & dinning options and steps to the water edge .

10

Artemis

Mar 26, 2025

·

Stayed 10 nights

Loved the location, right in the middle of action and everything. The staff was very helpful and friendly. the rooms were very nice and clean, just a little small to walk around but not bad. Breakfast was with plenty of options. We would most definetely stay there again.

10

Steve

Mar 27, 2025

·

Stayed 2 nights

The location was great

10

orlando

Jul 20, 2023

·

Stayed 2 nights

Beautiful building with easy access to all the attractions in town.

10

Nicholas

Sep 6, 2025

·

Stayed 3 nights

From the moment I checked in and throughout my stay, I received excellent service from every member of the staff. I hardly recommend the Excelsior, not only because of the great service, but because of its central location as well. It is close to everything, within walkable distance to all major destinations in Thessaloniki.

10

Samuel

Nov 1, 2024

·

Stayed 3 nights

This is a small hotel in the middle of the city and close to everything. The staff is very friendly and helpful, breakfast was great. If you can, don’t bring a car.

10

Stephanie

Sep 12, 2023

·

Stayed 1 night

24 hr break Allowed us time to take hop on off bus twice. Welcome reception. Rooms are boutique so little space for 22kg bags if part of a holiday. Marvellous breakfast buffet. Lively area with bars but windows and drapes shield the noise. Very convenient for waterfront stroll

10

Yuri

Feb 4, 2025

·

Stayed 1 night

Excellent in every respect, very stylish room, great breakfeast, and location could not be more central

10

Publio

Sep 24, 2025

·

Stayed 2 nights

Great location

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Dining

Breakfast receives strong praise for quality and the mix of buffet with made-to-order dishes. Downsides noted include loud music, slower replenishment on busy mornings, and under-equipped takeaway boxes, though some guests received very good breakfast bags.

Related guest reviews

10

Martin

Mar 27, 2025

·

Stayed 4 nights

Great location,Staff,Breakfast Deluxe room had super view of the street

10

Maya

Apr 10, 2025

·

Stayed 2 nights

Incredible hotel at the heart of Thessaloniki The staff are lovely, the rooms are comfortable and the breakfast with a buffet and a la cart menu is superb. I highly recommend staying at the Excelsior

10

Artemis

Mar 26, 2025

·

Stayed 10 nights

Loved the location, right in the middle of action and everything. The staff was very helpful and friendly. the rooms were very nice and clean, just a little small to walk around but not bad. Breakfast was with plenty of options. We would most definetely stay there again.

8

Grigorios

Jan 9, 2024

·

Stayed 3 nights

Our rooms were just great. The staff is lovely - welcoming, friendly, knowledgeable and professional. The location couldn’t be better. But… OMG, the music in the breakfast room was punishing and left us all in foul moods.

10

SULE ZEHRA

Jul 23, 2022

·

Stayed 1 night

Hem temizlik hem de konfor açısından mükemmel bir oteldi. Konumu çok çok iyi. Çalışanlar çok yardımsever ve çok güleryüzlü. Sabah çok erken çıkacağımız için kahvaltı yapamayacaktık. Bize harika bir kahvaltı çantası hazırlamışlardı. Bir arkadaş tavsiyesi ile keşfettiğimiz bu oteli biz de herkese tavsiye ediyoruz.

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8

Christopher

Sep 26, 2024

·

Stayed 7 nights

This is a lovely hotel in the middle of Thessaloniki with easy walking to all the central area. The staff are lovely and helpful - overall great stay. Two small notes - firstly the rooms are small - we deliberately booked a Junior Suite, but it was not that big with a tiny bathroom, due to the building design. Secondly, some service was variable, such as at breakfast, when some items we unavailable, or needed refreshing - but minor points

10

Linda

Mar 19, 2025

·

Stayed 4 nights

We have asked for the take away breakfast and it was our surprise to get in breakfast box boiled eggs, yogurt, butter and jam. Also some slices of bread and some fruits. We were wondering how we were supposed to eat it without any cutlery and how it we were supposed to eat boiled eggs in airport. I suggest providing cutlery if there is a food which can't be used without it and also boiled eggs is not a great option for early travellers to airport. I can't imagine how I would peel those eggs and how I would eat that without a salt and butter. I believe that hotels of such high standards can do better

10

Ioannis

Oct 20, 2025

·

Stayed 1 night

We stayed for one night, we chose a junior suite that was spacious and with a view of the city. As the hotel is in the city we did not have noise. We enjoyed our breakfast as there was a buffet and a la carte menu of eggs & pancakes.

10

Emine Susen

Aug 2, 2025

·

Stayed 2 nights

5 star gem in the city. We had air condition problem but they changed the room in 5 minutes. All staff is very helpfull. Very good and tasty breakfast. Close to walk everywhere, right in the center of all attractions

10

James

Apr 17, 2025

·

Stayed 2 nights

this was one of the loveliest hotels that we’ve ever stayed at. The breakfast alone is worth a visit. Every aspect of our stay was flawless.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1 $256	2 $393	3 $722
4 $685	5 $323	6 $200	7 $238	8 $210	9 $551	10 $516
11 $179	12 $159	13 $191	14 $202	15 $194	16 $344	17 $444
18 $201	19 $166	20 $211	21 $166	22 $203	23 $269	24 $390
25 $215	26 $199	27 $192	28 $161	29 $315	30 $334	31 $219

The Excelsior - Small Luxury Hotels of the World

Prices for The Excelsior - Small Luxury Hotels of the World

Monthly average prices

About this property

Location

Room options

Junior Suite

Excelsior Classic Room

Deluxe Double Room

Penthouse Suite

Guest reviews of The Excelsior - Small Luxury Hotels of the World

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

FAQs about The Excelsior - Small Luxury Hotels of the World

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19
20	21	22	23	24	25	26 $1,313
27 $187	28 $315	29 $400	30 $414