Claregalway Hotel

Staff was very great at check in. Hotel is clean. The air conditioner does not cool the room (#207). I called to inform of the problem and the staff was very understanding. They did a reset from their end and it appeared to work a little better but still not cooling the room com2rpletely. Also tried to use the pool, which was listed in the room information book as being open untkl 9pm, but when we showed up at 8:30 we were told they closed at 8pm.

Bon séjour au Claregalway Hôtel. Chambre familiale spacieuse et confortable. Je regrette la piscine, qui n’est rien de plus qu’une piscine municipale. Les 3 nuits où nous y étions, il y avait des cours de natation 2 jours de suite c’est dommage ce n’est pas intimiste. Nous avons profité du petit déjeuner et du restaurant très bien, le personnel est très agréable.

Unterkunft war sauber. (Wasserkocher, löslicher Kaffee, Tee(schwarz),Fön, Bügelbrett und Bügeleisen auf Zimmer vorhanden) Personal an der Rezeption sehr freundlich Aufzug vorhanden. Hallenbad ist wohl gleichzeitig öffentliches Bad. Es fanden dort mehrere Schwimmkurse statt. Im Wasser kann man als Erwachsener überall stehen.Kinder dürfen ab 19 Uhr nicht mehr ins Hallenbad. Keine Liegen oder ähnliches vorhanden. Duschen und Sammelumkleide vorhanden. Lage: drum herum gibt es nicht viel.Supermarkt und Bistros in der Nähe. Ca. 20 Minuten von Galway mit dem Bus entfernt.Achtung fahren nicht so viele Busse! Leap card gilt nicht! Familie (4 Personen)zahlt nach galway hin und zurück ca 22 eur

Amazing gym!!!

Fairly standard hotel, no real complaints. It's pretty big, and the soundproofing isn't great so we could hear people in the corridor and opening and closing doors to other rooms. Bathroom and shower were decent (shower in bath rather than separate), bed was large and comfy. The room had AC which wasn't the case for everywhere else we stayed on our Ireland trip. The car park was big enough so we didn't struggle to park. There were a few shops in walking distance, but I imagine most people would choose this location for it's proximity to Galway and the coast. We only spoke to a few members of staff and didn't eat at the restaurant, but they all seemed polite and friendly enough. We went to the bar one night and there was some live music which was nice, and there was a good selection of drinks at a probably average price compared with the surrounding area and Galway.

Great staff. On site restaurant and bar. Nice pool and fitness center. Comfortable and clean room.

Arrived late and left early but staff were helpful and room was big, parking is convenient. It’s a refurbished hotel

The airconditioner was broken and there was only one small window that could only be opened a crack. The room was super hot. The pool closes early at 8 pm.

Exceptionally friendly staff, nothing was too much bother and done with a smile. Nice bright room, lovely and warm. The pool is a little small and a little cold. Leisure centre could do with a bit of TLC. Lovely surrounding area and only a short drive to Galway city and Salthill. Overall I would definitely recommend this hotel.

They have a sign saying 4 star hotel. However, it is not even close to 4 stars. Staff were considerate. Pool , workout area were shared with community. Only used the pool once and the workout area twice during a 9 night stay. Feel the hotel is misrepresented on its website. We were there to hike and walk the wild atlantic way which was wonderful. However, we would not recommend this hotel for the price they are charging.

Nice hotel, staff was great. Pictures make it appear more modern than it is actually but still well kept. Only complaint was housekeeping didn't always leave towels etc...

We had a lovely stay at this hotel. The room was very clean and the beds were comfortable. Most of the staff were friendly and kind, which made us feel very welcome. The food was amazing—everything was so delicious. I would happily stay here again.

Large family run hotel near a business park in Claregalway (about 20 minutes drive to Galway). Property seems to be undergoing renovations. We had a very large family room for our 3 night stay but found the absence of a fridge strange given obvious recent upgrades to otherwise good standard. The bathroom was also unusual with a heavy fire door and an older shower in bath set up. Carpet in room wasn’t vacuumed during our stay. There is a health club on site (pool/ gym etc) available to guests which is a good inclusion. Parking on site was also good.

Do not stay here. There are other options in the center of town in Galway. This hotel SMELLS of mildew and the room smelled of smoke. The dirty carpet and unkept bathroom was enough to almost make us leave if it wasn't for the only night we were there for. There is a rowdy bar / restaurant downstairs with people drunkenly leaving at all times of the day. Parking area is behind the hotel and only open entrances were the main door into what looks like a very outdated lobby and overall location. When we checked out and told the staff of our stay they shrugged it off and said we were only there for one night so why bother...crazy.

Large hotel, room not too clean. Breakfast good.

The presidential suite was amazing. Spotless clean comfortable warm An amazing comfy bed and what a shower and a stand alone bath. The food was excellent and the cocktails to die for. The staff were all very attentive smiling and friendly.

Clean Room

Considering it’s a 4 star hotel I thought the cleanliness and general condition/ upkeep of the hotel was poor. Hairs on the towels in the bathroom. No atmosphere in the reception,there should be background music playing to make it more inviting. Checked it at 9.50pm on the night of arrival and asked if it was possible to get a toasted ham and cheese sandwich and was told the kitchen was closed. My first ever experience staying at a hotel where I couldn’t get food. Disappointed with our stay as it wasn’t cheap.

Room was very nice to start, we were staying two nights. Myself and my young son woke up the following morning and i noticed spots/lumps on my legs and then on my body. I checked my bed and my sons bed and I found bed bugs in both beds. I immediately reported it to reception and asked for a manager to be told there was none available but the girls on reception would sort it out and ring me later. We had to go to the nearest pharmacy to get antihistamines and ointment. We were then upgraded to a different room for the second night and given a refund for only one night.

Wasn't there for long but staff were very friendly, everything was clean and quiet and room was very nice.

The rooms are a nice size but the air conditioning was broken and the weather was quite warm. We were not offered a new room or any compensation for our discomfort.

Room was hot unable to turn heat down had to sleep with windows open unfortunately were right next to lights on front of building so was difficult to leave draies open to cool room

Stayed on a room-only basis, and got a massive room for a very reasonable price. Clean, well designed, very comfortable. I've eaten breakfast here before, and it's also very good. Can't say the same about the evening menu, but I always go in to Galway or Oranmore to eat. Reception staff friendly, lots of parking at the rear.

Fairly standard hotel, no real complaints. It's pretty big, and the soundproofing isn't great so we could hear people in the corridor and opening and closing doors to other rooms. Bathroom and shower were decent (shower in bath rather than separate), bed was large and comfy. The room had AC which wasn't the case for everywhere else we stayed on our Ireland trip. The car park was big enough so we didn't struggle to park. There were a few shops in walking distance, but I imagine most people would choose this location for it's proximity to Galway and the coast. We only spoke to a few members of staff and didn't eat at the restaurant, but they all seemed polite and friendly enough. We went to the bar one night and there was some live music which was nice, and there was a good selection of drinks at a probably average price compared with the surrounding area and Galway.

Great hotel . Lovely spacious rooms. Lovely and clean . Staff was great too , we ate there a few times. Good was fab,

The airconditioner was broken and there was only one small window that could only be opened a crack. The room was super hot. The pool closes early at 8 pm.

Great Family Room for 5, súper spacious and comfortable

It's an average hotel. Staff were excellent. I would recommend staying for short overnight stays. No microwave or mini fridge.

Stayed for one night. It was a great stay! The only issue was the air conditioning. Wasn’t really working well to cool the room despite being set to the lowest temperature (19 degrees). I told the staff and they were pretty understanding. Provided me with a fan which helped to try and circulate some of the air from the AC, so that helped a bit with the coolness. But other than that, it was great! Super clean and roomy! Would definitely recommend!

Reception was very good as was parking. Room was outdated to 80’s standards with no A/C or drawers for your clothes. Bathroom and shower in need of renovation. There was a terrible sound coming from the back area (assume garbage area) of the hotel at 4 in the morning!!! 2-3 star at best.

We stayed a night at this property while making our way down the coast. The room and front desk staff were excellent. Very comfortable bed. We enjoyed live music in the evening at the bar. Bar staff great! We had breakfast included with our safe which was satisfactory. The staff at breakfast seemed not so friendly maybe an off day. Overall we would recommend this propertv

It was a fabulous stay, such friendly staff, room was lovely so spacious especially with a toddler.

Staff was excellent! We lost property on our travels and they went out of their way to try help us track it down- totally beyond what we expected. Room was clean, bed was comfy, temperature was easily controlled, breakfast was made to order. Enjoyed our stay would definitely recommend!

The property was great. My opinion of the staff was great especially Dinah at my checkout. I forgot my handbag in the room and called the hotel when Dinah answered. She was kind enough to retrieve my bag from the room and secure it until I was able to return to retrieve it a couple of hours later. She is a jam! I appreciate that she was kind and honest to secure it. BIG THANK YOU!

Do not stay here. There are other options in the center of town in Galway. This hotel SMELLS of mildew and the room smelled of smoke. The dirty carpet and unkept bathroom was enough to almost make us leave if it wasn't for the only night we were there for. There is a rowdy bar / restaurant downstairs with people drunkenly leaving at all times of the day. Parking area is behind the hotel and only open entrances were the main door into what looks like a very outdated lobby and overall location. When we checked out and told the staff of our stay they shrugged it off and said we were only there for one night so why bother...crazy.

Everything was so good, lovely pool, friendly and helpful staff in the lobby and spa. However, we were strongly annoyed by a staff named Emily in the restaurant when we ordered cook breakfast. She displayed unhelpful and unfriendly manner, and even questioned whether we had paid for the breakfast in front of all other customers. This made us feel very embarrassed and being offended.

This was the most disappointing stay of our trip. The breakfast and staff were great, reception and room service staff were also great. Our first night we had dinner at the restaurant upon arrival and our waiter did not bring my drink order, I had to ask another staff member who brought my meal. When he packed my kids pizza that was left over it was thrown into the box, my husband commented about it and fixed it up. The pool area is not exclusive to guests. This was the only hotel we stayed at that had a pool and my kids were excited about it. There is a hot tub and sauna area that is off limits to anyone under 18. The sign is posted on the wall behind the hot tub beginning with -18. I thought this was a temperature reading at first (from Canada here) and then when I made sense of the poorly written sign it means under 18 years of age. My kids like hot tubs, at other hotels we have been to they can use them and when I asked them to get out they couldn’t understand why. As I was asking them to get out the staff member from the desk came in and made a huge scene about how they can’t be there, I am responsible for them, and they are not insured to be there (I insure my own children when I travel). Even though I let him know that I was asking them to get out he continued yelling at me, it was very embarrassing and completely ruined the whole stay for me. I can understand having a tone like that with someone if you’ve had to ask more than once. I immediately left with my kids.

Amazing new year break. Staff in this hotel are wonderful. They are a credit to the hotel

Desk staff were extremely helpful, getting us cabs and answering lots of questions.

Clean, comfortable stay. Breakfast ok. Unfortunately, reception staff more interested in their computer than actual guests.

The staff were both friendly and accommodating. The room was clean. The attached restaurant was really good however the hotel was a little dated and far from downtown Galway.

Good location. Away from the busy Galway but not too far away. Hotel staff were nice and accommodating. Aircon was amazing.

Comfortable beds and perfect location. Staff is very accommodating. Highly recommend!

Perfect location, very helpful staff.

Está a 20 minutos o más en carro de Galway

Excellent location and easy to find. Short drive to Galway City Centre

I mistook this to be in Galway. It’s about 30 minutes out of Galway. Still a great hotel.

Very nice stay just outside of the city.

Overall the hotel and staff were verygood, the only reason it did not get all 5's is the distance/transportation into Galway. We were there over the weekend and the bus service had limited hours.

Great stay just outside of Galway. Easy to get into town with the bus stop right outside. Hotel was comfortable, and clean, but could use an update.

We had a lovely stay at this hotel. The room was very clean and the beds were comfortable. Most of the staff were friendly and kind, which made us feel very welcome. The food was amazing—everything was so delicious. I would happily stay here again.

Nice and comfortable with good food in the restaurant but could do with more vegetarian options. Veg options were expensive for what they were.

Lovely relaxed hotel. Very efficient check-in. Room was larger than expected and very clean. Used the leisure centre and was also great. Ate in restaurant nice but a bit expensive for what you got. Breakfast was lovely

Loved this hotel! It was smaller, which made check in and parking super easy. Our hotel room was exceptional, clean and spacious. The bar/restaurant connected was slightly below average. My wife ordered a wine & the wine glass had bright lip stick imprints all over the top of the rim. When we mentioned it to the bartender, he poured the glass in a new (clean) one. The bartender had a difficult time making a mixed drink on their menu and had the attitude that he didn’t want to be there, or didn’t want us there. We had a single drink & avoided ordering any food or anything else.

Overall the room was a bit tired and the restaurant food was not very tasty.

Check-in was quick and easy, the front desk staff was very friendly. The room was nicely appointed and clean, and we actually got a bit of an upgrade because our booking was for a room with 2 twins but we got two twins and one full! The hotel restaurant was convenient, although the server didn't bring me my specific order (I asked for no mushrooms in my dish, and it was full of mushrooms!) Breakfast was good... delicious flakey croissants! Overall, I would stay there again.

Nice large hotel, well maintained and clean, good greeting on entry. Good lifts. A very standard hotel of the period, and I've stayed in a lot of them. They're all pretty good, and all let down (in my opinion) with very average food. The choice is generally similar, the quality is always reasonable, and much of it is pre-prepared. Nothing wrong with that, but so much could be gained from a little flair in the kitchen. Didn't try breakfast here.

Great hotel . Lovely spacious rooms. Lovely and clean . Staff was great too , we ate there a few times. Good was fab,

The food was poor and very expensive. Evening meal used frozen vegetables. Very limited on vegetarian option. Very poor service for breakfast. Didn’t bring us tea and coffee following request, and got it wrong. Cooked breakfast limited and cold, asked for baked beans and the waiter didn’t understand my request, never got what I asked for again. The view from our bedroom window looked like a rubbish tip. Large rusting pieces of metal. Smashed plant pots with dead plants and old plastic bags. The cost of the hotel was expensive when compared to other 4 star hotels that we stayed in during our Irish holiday. We complained to the manager about these issues, but she didn’t act on our complaints. This hotel definitely doesn’t deserve a 4 star rating, at best a 3, but I would give it 2 star rating!

Excellent service, food was delicious Quiet room, comfortable bed. Great swimming pool. We will definitely be back!