Saint Joseph Inn & Suites Benton Harbor Near I-94

Americans just don't want to work anymore! It was good to see that this hotel was able to get the H1-Bs to staff our lovely stay. Darshit was very helpful at checking us in, and upgraded our original room to an identical room for free! The second you enter the property you are greeted with the pleasant aroma of your favorite Indian restaurant, a smell you didn't know you remembered. The room was immaculate! Well, with the exception of the stained wall next to the bed, the hair caked to the bathroom floor, the obvious signs of a break-in from days-gone-by. When my toddler gets her clothes greasy, I don't bother to scrub the stains out; the staff here takes the same approach with the sheets! Regardless, you will sleep great like we did and be greeted by an idyllic sunrise over I-94. Noise is not a problem! Anyone who planned ahead booked the Best Western next door. For all I know we had the whole establishment to ourselves. The whole place felt like little brother's hand-me-downs. The sign says "Quality Inn", the amenities say "Wyndham", the placard at the front desk says "operated under license from" with the bottom half covered by blue tape, and my credit card was charged to OYO Hotels! There is no consistency in branding. The hotel is located within walking distance of wing stop, McDonalds, Wal-Mart, and Celebration Cinema, though I would recommend driving unless you have some form of self defense. Its clear that homelessness, shoplifting, and substance abuse abound here.

Silverfish in my bed. Moldy shower curtain and musty smell in room. Breakfast was sweets and carbs. Will not return.

The wonders of AI have made choosing a hotel more difficult than ever. The pictures you see online often appear heavily edited to make the hotel look as clean, modern, and inviting as possible. Unfortunately, the reality can be very different. The lobby was poorly lit and not very welcoming. There were no elevators, only stairs, which may be an issue for some guests. The only real positive was that the beds and sheets appeared to be clean. Beyond that, everything else was questionable. The entire hotel had a strong smell of stale cigarettes, which made the overall experience unpleasant. Based on my experience, the hotel did not live up to the appearance presented in its online photos.

We had a nice stay. The only complaint was there didn't seem to be breakfast on the day we stayed (but also we weren't planning on having breakfast so it wasn't a big deal) and the pillows were not the most fluffy/comfortable, so I'd recommend getting extras if you can. Otherwise it was a really nice stay for just getting a more budget-friendlt hotel for the night

They sold our room to someone else because we did not arrive by 4:00. Check in is at 3:00. I didn’t leave my credit card info with them because I planned on paying when we got there. So they sold our room to someone else! There was only one room left in town only because of someone double booking. We were 400 miles from home and thought we had a room! Luckily, we got the last room in the whole town!