Village Hotel Liverpool

Clean Bedroom good staff and great pool area sauna steam room large pool and hot tub.

A lovely building from the outside but disappointing inside. Check-in was self check-in done on tablets and no staff were present. The rooms are a decent size however they are dated, only have blinds and not curtains, they’re not very soundproof and the shower didn’t have much pressure. Breakfast selection was okay however I had to wait 20 mins for 3 fried eggs, despite it not being busy.

Pros good staff. Negs There was no oat milk or decaf coffee

I paid for a family room as it was my wife and my son travelling for a football tournament. I paid around about £192 for the room for one evening. When we got into the room, there were no lamps or bedside table lamps. I asked at reception if we could get a lamp, as I like to read at night before I go to bed, and was told the only light available was the ceiling lights. They did not have any spare. I can't believe a hotel does not have table lamps or bed lamps, or that they could not accommodate me. I had to go and buy one from Tesco for the night, which was very disappointing. I have never in all my years been to a hotel where they do not have table or reading lights, and we have to rely upon using the large light in the ceiling.

Really nice hotel – I stayed for one night as a work base and it did the job well. Great location just off the motorway (M62), though as expected it can be a bit noisy in the rooms. Not much you can do about that given the proximity. Good facilities including a pool, gym, sauna and steam room, and the breakfast had a great variety - all fresh and hot. Special mention to Mason on the night reception. I had a bit of a late-night disaster after forgetting my charger, and he went out of his way to find one for me, as well as bringing teas and coffees to my room. After a long and stressful day, it was genuinely appreciated. He was kind, friendly, and a real credit to the hotel. All the team at Village Hotels are always welcoming and helpful - thank you!