Is parking available at the hotel?

Complimentary parking is available for guests, with both on-site and limited parking options. No reservation is required.

What type of breakfast is offered and what are the serving hours?

A delightful breakfast is served on-site, accommodating various dietary needs including halal options. Specific serving hours are not mentioned.

What are the standard check-in and check-out times?

Check-in time is at 14:00 and check-out time is at 12:00. Early or late check-in/check-out may be available upon request, but specific costs are not detailed.

What accessibility features are available for guests with disabilities?

The hotel offers limited wheelchair accessibility, including step-free entrances and accessible public areas. Specific details on room accessibility are not provided.

Where is the hotel located in relation to key landmarks?

The hotel is situated in Bayan Lepas, a shopping district in George Town, just a minute's drive from Queensbay Mall. Notable landmarks include KOMTAR and Penang Hill, with public transport options available nearby.

Does the hotel have a swimming pool?

Yes, the hotel features an outdoor swimming pool, which is operational seasonally. Specific operational hours are not mentioned.

What are the policies for guests staying with children?

Children are welcome at the hotel, and the minimum age for children to stay for free is not specified.

Eastin Hotel Penang - Comfortable Stay in Bayan Lepas

Average nightly price at Eastin Hotel Penang by month, last 12 months (USD)
Month	Average price
January	US$79
February	US$84
March	US$90
April	US$89
May	US$94
June	US$96
July	US$96
August	US$96
September	US$93
October	US$82
November	US$86
December	US$76

What guests think

At Eastin Hotel Penang, travelers highlight its convenient location by Queensbay Mall and the airport, friendly service, generally clean rooms, and well-liked breakfast, alongside recurring notes about dated decor, occasional small rooms, and noise from traffic or planes.

It suits business travelers and those flying in or out, thanks to Queensbay Mall next door, nearby eateries, and straightforward transport by bus or Grab. Guests often praise the friendly, helpful staff, though several report slow or messy check-ins, incorrect bed assignments, or abrupt breakfast shutdowns. Maintenance niggles appear, including weak shower pressure or temperature swings, old or worn towels, and occasional bathroom odors. Complimentary in-room soft drinks and the pool add simple perks to a practical stay.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Pool is well liked, and complimentary in-room soft drinks or minibar are repeatedly appreciated.

Related guest reviews

8

Eric

24 Jun 2023

·

Stayed 3 nights

The hotel location is very convenient, very easy access from and to the airport. The staff is very nice and helpful, hotel is very clean but you can see this hotel is not new so the condition of the facilities could get some refresh. The AC strength is not very strong so get ready to wait couple of hours before the room really cool down

10

Christine S K

20 Feb 2026

·

Stayed 2 nights

Room was spacious. Complimentary soft drinks. Within walking distance of local shopping mall and easy access by bus downtown or airport. Very friendly staff.

10

INC.

14 Sept 2024

·

Stayed 5 nights

시설이 훌륭하고, 직원들의 친절함으로 편안하게 이용하였습니다. 또한 바로 옆에 쇼핑몰이 위치하고 있어서 편리함을 주고 있습니다.

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8

Char

23 Jun 2025

·

Stayed 3 nights

My partner and I stayed at The Eastin as we were running the Pantai Marathon and the start line was 300 metres from the hotel. Our stay was comfortable but nothing special. The hotel is a bit tired compared to other hotels I’ve stayed in Penang and the 4 star rating is pushing it. The rooms are small and the upgraded “sea view” rooms were not worth the money. The view was primarily other buildings and roads. There were no towels at the swimming pool, we had to go up the gym to find the last two. The gym looks great although we didn’t use on this occasion. In short, a fairly good business hotel or somewhere to stay for one night close to the airport.

10

JUI CHOU

20 Dec 2025

·

Stayed 1 night

游泳池跟餐點都很棒

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4

JIEBO

13 Aug 2024

·

Stayed 1 night

Very noisy from street noise. Sound proof very poor. Can't sleep due to the noise. Bathroom water can't away. Breakfast is poor and crowded. Near airport and free minibar are great though.

10

Siew Kheng

30 Jan 2025

·

Stayed 2 nights

We have stayed here several times. Staff very friendly and helpful. Excellent breakfast. Lovely big comfortable bed. Daily replenishment of complimentary soft drinks. Lovely Seaview. Good location to nearest mall and buses to get downtown.

10

Susan

10 Sept 2024

·

Stayed 2 nights

This hotel is located close to the airport. Taxi to airport was 30 ringitts . Breakfast at the hotel I consider to be outstanding. Close to Queensbay Mail which is handy. Lovely swimming pool which catches the sun.

10

Hiu Fai

11 Oct 2023

·

Stayed 1 night

Very friendly and helpful staff. Room is a bit small but it’s clean and cozy. Everything in the fridge and minibar is complimentary. That’s very nice!

8

Mohanraj

14 Aug 2024

·

Stayed 1 night

The free mini bar was a plus.

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Cleanliness

Rooms and the hotel are generally clean and well maintained. Some guests report old or worn towels and occasional bathroom odors or drainage issues.

Related guest reviews

10

Hean Lee

7 Aug 2025

·

Stayed 2 nights

Hotel breakfast is good. Location is excellent. Near to mall and room is clean.

8

Raymond

9 Mar 2025

·

Stayed 3 nights

Main reason to stay here is because it is next to Queensbay Mall. So easy to find dining options and some shopping. Room is clean and functional

8

Adrian

9 Dec 2025

·

Stayed 1 night

Clean room

10

So Yong

19 Jul 2025

·

Stayed 1 night

Everyone is friendly and anywhere you want to go is within 20~ 40 minutes. The rooms are clean, too.

10

ARAYAMPARAMBIL

10 Sept 2023

·

Stayed 1 night

Nice hotel, clean and updated. Allowed early check in. Nice location

6

Nikom

7 Jul 2025

·

Stayed 1 night

Dated room. Have only 1 closet with 5 hangers. No drawers . Muggy smells from bathroom.

6

NAOHIKO

29 May 2022

·

Stayed 5 nights

タオルが古びていて、穴が空いたり、裂けているものが提供された。他は悪くないが残念

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10

Sharin Shaifuddin

28 Jun 2023

·

Stayed 8 nights

Its near to shopping mall. Near to dining restaurants. The hotel is well maintained. All staffs were pleasant to interact with.

10

Kay Wee

1 Aug 2024

·

Stayed 3 nights

Room is clean and quiet, with sea facing. Everything is functional, hot water bath was great. Service from the hotel staffs were excellent. Many eateries nearby with Queensbay Mall around the corner. Will stay again.

10

M J

11 Feb 2024

·

Stayed 2 nights

Nice comfortable big bed. Friendly staff. Clean room with a lovely Seaview. Within walking distance from the local shopping mall. Easy to move around and to venture into the city. Regular buses by the mall to explore further afield. Easy to call for a grab car (local equivalent to Uber)

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Rooms

Rooms are comfortable for many, with some spacious layouts and sea views, but decor feels dated and several guests found rooms small. Noise from traffic or planes is reported in multiple rooms.

Related guest reviews

6

Jennifer Fang Ni

7 Oct 2024

·

Stayed 1 night

There is no double glazed windows to dampen the plane noise. Can hear neighbouring guests going in and out their rooms and can hear the water running in the rooms nearby. Not value for money.

10

Christine S K

20 Feb 2026

·

Stayed 2 nights

Room was spacious. Complimentary soft drinks. Within walking distance of local shopping mall and easy access by bus downtown or airport. Very friendly staff.

8

Eric

23 Nov 2024

·

Stayed 1 night

L'hôtel n'est plus à jour comparé à ses compétiteur, l'isolation des chambres n'est pas optimal si la chambre est face a la route mais l'emplacement est excellente et le support des employés est exemplaire

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6

Seng Weng

24 Apr 2023

·

Stayed 1 night

I was disappointed with the size of the room. We had a king-size bed and the size of the room is comparable with the hotels in Hong Kong. Not much moving space when you had 2 suitcases and cabin bags.

8

Char

23 Jun 2025

·

Stayed 3 nights

My partner and I stayed at The Eastin as we were running the Pantai Marathon and the start line was 300 metres from the hotel. Our stay was comfortable but nothing special. The hotel is a bit tired compared to other hotels I’ve stayed in Penang and the 4 star rating is pushing it. The rooms are small and the upgraded “sea view” rooms were not worth the money. The view was primarily other buildings and roads. There were no towels at the swimming pool, we had to go up the gym to find the last two. The gym looks great although we didn’t use on this occasion. In short, a fairly good business hotel or somewhere to stay for one night close to the airport.

8

Heen Onn

17 Feb 2024

·

Stayed 1 night

Nice spacious room

6

Nikom

7 Jul 2025

·

Stayed 1 night

Dated room. Have only 1 closet with 5 hangers. No drawers . Muggy smells from bathroom.

8

Kok Hin

8 May 2024

·

Stayed 2 nights

I like to hotel ambience, my room 711is overlooking the straits and can see the 1st Penang bridge.

10

M J

11 Feb 2024

·

Stayed 2 nights

Nice comfortable big bed. Friendly staff. Clean room with a lovely Seaview. Within walking distance from the local shopping mall. Easy to move around and to venture into the city. Regular buses by the mall to explore further afield. Easy to call for a grab car (local equivalent to Uber)

6

Carol

25 Jun 2024

·

Stayed 3 nights

Back to choose this hotel after 5 years back. Quite disappointed as seems the mattress quite hard and pillows too soft. The hotel condition seems like going downhills. They might consider doing some upgrading works.

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Service

Staff are frequently praised as friendly and helpful, with occasional early check-in granted. However, several reviews mention slow or messy check-in, misassigned bed types, or brusque breakfast closing.

Related guest reviews

10

So Y

18 Jul 2025

·

Stayed 8 nights

Easy tothe location. ( anywhere I go) Most employees is very helpful and kind. I am so happy to stay Eastin hotel.

8

Yuli

13 Oct 2024

·

Stayed 2 nights

The hotel is conveniently located quite close to the airport so we elected to stay and look around Queensbay Mall for a day. There were plenty of places to eat right near the hotel and the shopping was great. The check in was very slow as they had allocated us a lower level of room than what we paid for and needed the manager to reassign the room. Breakfast was quite good but we would have loved to see some specific gluten free options. The rooms were ok. A bit dated but comfortable enough. I may choose to stay again if arriving in Penang late at night or during peak hour traffic.

8

Kazuo

12 Jun 2024

·

Stayed 3 nights

普通に良いホテルでした。スタッフの対応も早くて丁寧で、気持ちよく滞在できました。

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10

Christine S K

20 Feb 2026

·

Stayed 2 nights

Room was spacious. Complimentary soft drinks. Within walking distance of local shopping mall and easy access by bus downtown or airport. Very friendly staff.

10

ARAYAMPARAMBIL

10 Sept 2023

·

Stayed 1 night

Nice hotel, clean and updated. Allowed early check in. Nice location

2

Roger S L

21 Apr 2023

·

Stayed 1 night

Was held up at the reception for more than an hour

10

Siew Kheng

30 Jan 2025

·

Stayed 2 nights

We have stayed here several times. Staff very friendly and helpful. Excellent breakfast. Lovely big comfortable bed. Daily replenishment of complimentary soft drinks. Lovely Seaview. Good location to nearest mall and buses to get downtown.

6

David

11 Aug 2024

·

Stayed 1 night

We’ve stayed here a number of times. This is the first time we’ve had a couple of substantial disappointments. Check-in was time consuming & messy—not because of ghe nice lady who eventually checked us in, but because the other staffers allowed two parties who showed up after us to cut in line & get fully taken care of ahead of us. It was a clear case of improperly trained staff who—due to lack of attention—reward rude, pushy customers and penalize more polite customers. The managers could see this if review the CCTV. Thankfully, once the energetic lady receptionist got her line clear she checked us in smoothly. Then, my wife was rather forcefully told to leave the breakfast area because the restaurant crew wanted to clean up early. It’s one thing to politely inform guests that food service is about to end (that’s fine & helpful), but to kick guests out who are merely sitting & conversing at a table—who does that? Apparently Easton now does. Service here has really gone down.

10

Adrian

16 Jul 2025

·

Stayed 3 nights

Great hotel if you do not want to be staying in the middle of the Georgetown traffic. Next door to the higher end Queensbay Mall and within walking distance to local eateries and convenience shops, you just need to set up your Grab account for a ride to town or the airport. Staff service was excellent, attended to all of my small requests.

6

Hardy

8 Oct 2025

·

Stayed 7 nights

Not helpfull staff, at least not for my requirements - old style old interior

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Location

Excellent for Queensbay Mall access and close to the airport, with nearby eateries and easy transport via buses and Grab. Handy for business stays and for avoiding Georgetown traffic.

Related guest reviews

8

Swee Beng Jeridius

9 Nov 2024

·

Stayed 2 nights

Next to Queensbay Mall which makes shopping and dining very convenient. Location is the best for those who need not venture into Georgetown area I.e. for those who have seen and done that at Georgetown attractions and eateries.

10

Hean Lee

7 Aug 2025

·

Stayed 2 nights

Hotel breakfast is good. Location is excellent. Near to mall and room is clean.

10

Christine S K

20 Feb 2026

·

Stayed 2 nights

Room was spacious. Complimentary soft drinks. Within walking distance of local shopping mall and easy access by bus downtown or airport. Very friendly staff.

10

Winston

1 Nov 2024

·

Stayed 2 nights

walking distance to a huge busy mall and close to the airport

10

Eng Kwee

5 Mar 2025

·

Stayed 1 night

Convenient place to stay for business trip, and has convenient restaurants and shopping area around the hotel.

8

Wee seng

6 Feb 2025

·

Stayed 2 nights

Nice location near airport

10

Jeffrey

27 Apr 2025

·

Stayed 1 night

Good location - The mall is a short walk away offering many food options.

10

Randall

2 Oct 2025

·

Stayed 1 night

Typical stay here when I need to fly out in the early morning. Nice hotel and close to airport

10

Adrian

16 Jul 2025

·

Stayed 3 nights

Great hotel if you do not want to be staying in the middle of the Georgetown traffic. Next door to the higher end Queensbay Mall and within walking distance to local eateries and convenience shops, you just need to set up your Grab account for a ride to town or the airport. Staff service was excellent, attended to all of my small requests.

8

Randall

16 Feb 2025

·

Stayed 1 night

Typically stay one night here when flying out of Penang

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Dining

Breakfast is widely praised for taste and variety, and several guests enjoyed the on-site food. A few noted crowding or limited gluten-free options.

Related guest reviews

10

Sathaka

28 May 2025

·

Stayed 2 nights

อาหารเช้าอร่อย มีหลากหลายให้เลือก พนักงานบริการดี โรงแรมใกล้ queenbay mall สะดวก

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10

Hean Lee

7 Aug 2025

·

Stayed 2 nights

Hotel breakfast is good. Location is excellent. Near to mall and room is clean.

8

Yuli

13 Oct 2024

·

Stayed 2 nights

The hotel is conveniently located quite close to the airport so we elected to stay and look around Queensbay Mall for a day. There were plenty of places to eat right near the hotel and the shopping was great. The check in was very slow as they had allocated us a lower level of room than what we paid for and needed the manager to reassign the room. Breakfast was quite good but we would have loved to see some specific gluten free options. The rooms were ok. A bit dated but comfortable enough. I may choose to stay again if arriving in Penang late at night or during peak hour traffic.

10

Sharin Shaifuddin

29 Apr 2023

·

Stayed 5 nights

Once you enter the property, you feel calm and relax. Starting from the front desk staff who are friendly when you checked in and explained clearly about the hotel and room. The room though small but nicely decor and with a great view. Breakfast was awesome and it was one of the best I ever had throughout my travelling experience. I can even take away coffee for my travelling to my business meeting. I will definitely come back to stay in this hotel for my next trip to Penang. Thank you

10

Laura

16 Jul 2023

·

Stayed 4 nights

good service, good breakfast, good location for shopping and dining.

10

INC.

10 Aug 2024

·

Stayed 3 nights

아침식사가 아주좋았고, 위치도 편리했습니다.

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10

JUI CHOU

20 Dec 2025

·

Stayed 1 night

游泳池跟餐點都很棒

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4

JIEBO

13 Aug 2024

·

Stayed 1 night

Very noisy from street noise. Sound proof very poor. Can't sleep due to the noise. Bathroom water can't away. Breakfast is poor and crowded. Near airport and free minibar are great though.

10

Susan

10 Sept 2024

·

Stayed 2 nights

This hotel is located close to the airport. Taxi to airport was 30 ringitts . Breakfast at the hotel I consider to be outstanding. Close to Queensbay Mail which is handy. Lovely swimming pool which catches the sun.

10

Najlaa Liyana

7 Dec 2023

·

Stayed 6 nights

Very nice food here. All foods are very delicious I love it. But, shower cream and shampoo kind of cheap. Can consider to have something more better with good smell or branded like L’Occitane / Tanamera / Crabtree Evelyn. Laundry bag also only normal plastic bag. Please upgrade to better one.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12 $135	13 $107	14 $107	15 $89	16 $80	17 $80
18 $79	19 $90	20 $89	21 $89	22 $89	23 $80	24 $80
25 $79	26 $89	27 $89	28 $89	29 $89	30 $80	31 $80

Su	Mo	Tu	We	Th	Fr	Sa
1 $80	2 $93	3 $92	4 $93	5 $93	6 $80	7 $80
8 $80	9 $80	10 $89	11 $89	12 $89	13 $80	14 $80
15 $80	16 $89	17 $89	18 $103	19 $137	20 $139	21 $87
22 $80	23 $89	24 $89	25 $89	26 $89	27 $80	28 $80
29 $80	30 $89

Eastin Hotel Penang

Prices for Eastin Hotel Penang

Monthly average prices

About this property

Location

Room options

Club Deluxe

Soho Suite

Eastin Deluxe Suite

Room #17584234

Soho Duplex Family Room

Deluxe Bay

Deluxe Room

Room #17584236

Room #17584239

Room #17584214

Room #17584238

Room #17584237

Room #17584235

Guest reviews of Eastin Hotel Penang

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

FAQs about Eastin Hotel Penang

Prices for upcoming dates

Business details