Name: Oubaai Hotel Golf & Spa
Address: 406 Herolds Bay Road, Herolds Bay, South Africa, Herolds Bay, Western Cape, South Africa
Rating: 7.93

Guest reviews

7.9

Good

Based on 1,856 verified reviews

Who stays here?

Business

9%

Couple

50%

Family

29%

Group

10%

What guests think

AI-generated summary based on recent guest reviews

Across recent reviews of Oubaai Hotel Golf & Spa, guests praise the scenic golf estate setting, spacious rooms, and some friendly staff, but frequently report an aging property with operational inconsistencies and a general sense of underinvestment.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

6

william

Jan 20, 2026

·

Stayed 1 night

Run down, weathered and aged property. Mediocre service. Felt like a ghost town. Facilities in a poor state of repair. Big rooms, tastefully decorated but aged. No smart TV. Porter service slow and only for bags. Guests must walk. Restaurant operates with limited menu and staff. No restaurants close by - you’ll have to travel at least 20m to George. Great location for downtime but need to up their game on service and amenities and the facilities need a revamp and maintenance.

6

william

Jan 19, 2026

·

Stayed 1 night

Far from a four star experience. The facility is aged and in a poor state of repair. Damp and mould everywhere with weathered wood and paneling and covers bent and falling off. The whole place feels like a bit of a ghost town to be honest. The porter service is only to carry your bags - you must walk. And it’s not efficient. The “all day” Cucina restaurant only serves breakfast. Very limited menu at Herold’s Bar and nothing memorable. No vibe at the bar and very poor sound on the TV. Retail centre abandoned with no shops operating. Wellness centre and gym too. Probably only half of the lights through the whole place were working. Staff attitude was mediocre at best - aligned the the feel of the facility. Rooms are large, tasteful and comfortable but dated. Suffering the same issues of damp and some aged and worn furnishings. There are no shops or restaurants in close proximity. So you only have what the facility has to offer. Given the choice again, I’d rather go to Pezula.

6

Anet

Jan 3, 2026

·

Stayed 3 nights

The hotel unfortunately is a bit run down, neglected maintenance and during our stay they were renovating Spa (closed), Lifestyle Center (closed), phone system & water system (brownish at times) which is a lot at one time. We found the entry exit procedure extremely annoying, scan vehicle, scan drivers licence, call hotel to open barrier and when they don't pick up you're left there standing. Each and every time you leave! Also ocean view (at extra cost) from our room very debatable as the golf course in front is completely built with private houses. They are your view! Chairs on our balcony full of bird droppings and not cleaned during 3 day stay, swimming towels not delivered to pool and...also annoying you can't book anything to your room so need to carry your card at all times. All in all definitely not a 4 star experience.

10

Mousin

Dec 28, 2025

·

Stayed 2 nights

Good place

10

Mohibhusein

Nov 17, 2025

·

Stayed 2 nights

Very friendly staff nice big rooms n very quiet

406 Herolds Bay Road, Herolds Bay, South Africa

Location

When you stay at Oubaai Hotel Golf & Spa in Herolds Bay, you'll be near the airport, just steps from Oubaai Golf Estate and Freesia Spa. This family-friendly hotel is 3.2 mi (5.2 km) from Diaz Beach and 8 mi (12.9 km) from Redberry Farm.

Oubaai Golf Estate(0.2 miles)

Freesia Spa(0.3 miles)

Diaz Beach(3.2 miles)

Redberry Farm(8 miles)

The Cornerstone Lifestyle Centre(8.5 miles)

Fancourt Golf Estate(9.4 miles)

More location info

Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 23:00

Before 10:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

Yes, free self-parking is available on-site. However, parking is limited.

Breakfast is available, and guests can enjoy breakfast in the room. Specific serving hours are not mentioned.

Pets are not allowed at the property. However, service animals are exempt from this policy.

Check-in time is at 15:00, and check-out time is at 10:00. Early or late check-in/check-out may be available upon request, but additional charges may apply.

Yes, airport shuttle services are available for a surcharge of ZAR 130.00 per person (one-way). Guests must contact the property 24 hours prior to arrival to arrange the transfer.

The property features limited wheelchair accessibility, including step-free entrances and accessible facilities. Specific details on accessible rooms and bathrooms are not provided.

The property is located near Oubaai Golf Estate and Freesia Spa, just 0.4 km (0.2 mi) from Oubaai Golf Estate, 5.2 km (3.2 mi) from Diaz Beach, and 8 km (12.9 km) from Redberry Farm. The preferred airport is George (GRJ), located 8.7 km (5.4 mi) away.

Yes, there are 5 outdoor swimming pools available for guests. The pools are seasonal and operational hours are not specified.

Children 12 years old or younger can stay for free when occupying the parent or guardian's room using existing bedding.

The property offers rollaway beds for a fee of ZAR 600.00 per night. Advance request or confirmation is required for rollaway beds.

Oubaai Hotel Golf & Spa

Amenities

Property description

Guest reviews