Royal Hideaway Playacar All-Inclusive Adults Only Resort
369 US$
/nat
Gennemsnit for november
Priser på Royal Hideaway Playacar All-Inclusive Adults Only Resort
Vælg datoer for at se priser og tilgængelighed
369 US$
/nat
Gennemsnit for november
Gennemsnitlige månedlige priser
På Royal Hideaway Playacar All-Inclusive Adults Only Resort ligger prisen pr. nat i gennemsnit på 213 US$ i den billigste måned (august) og 618 US$ i den dyreste måned (februar), baseret på de seneste 12 måneder.
| Måned | Gennemsnitlig pris |
|---|---|
| januar | 616 US$ |
| februar | 618 US$ |
| marts | 471 US$ |
| april | 389 US$ |
| maj | 274 US$ |
| juni | 215 US$ |
| juli | 233 US$ |
| august | 213 US$ |
| september | 216 US$ |
| oktober | 269 US$ |
| november | 369 US$ |
| december | 508 US$ |
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nov. · 369 US$
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Dyrest: februar (ca. 618 US$)
Billigst: august (ca. 213 US$)
Om dette overnatningssted
Der tilbydes fuld spaservice, hvor du kan slappe af og nyde massage, kropsbehandlinger samt ansigtsbehandlinger. Hvis du leder efter rekreative muligheder, vil du kunne finde udendørs tennisbaner, et motionscenter og en udendørs pool.
Faciliteter
Der tilbydes fuld spaservice, hvor du kan slappe af og nyde massage, kropsbehandlinger samt ansigtsbehandlinger. Hvis du leder efter rekreative muligheder, vil du kunne finde udendørs tennisbaner, et motionscenter og en udendørs pool.
Forretningsfaciliteter
Gæsterne har blandt andet adgang til et forretningscenter, gratis aviser i lobbyen og renseri/vaskeservice. Gratis parkeringsservice er til rådighed på stedet.
Spisning
Få stillet sulten med aftensmad på Ventanas, en restaurant, som specialiserer sig i spanske retter, eller bliv på værelset, og nyd godt af roomservice døgnet rundt. Besøg strandbaren, baren ved poolen eller en af de 3 barer/lounger, hvor du kan slappe af med en forfriskende drink.
Værelser
Føl dig hjemme i et af de 200 aircondition-afkølede værelser, der indeholder minibar og LCD-tv. Værelserne har privat møbleret balkon eller terrasse. Med gratis Wi-Fi kan du altid komme på nettet. Værelset har et privat badeværelse med separat badekar og bruser samt badekåbe og hjemmesko.
Lokation
Fra Royal Hideaway Playacar All Inclusive - Adults only i Playa del Carmen (Playacar) er der kun 5 minutters kørsel til Quinta Avenida og Playacar Strand.
I nærheden
Cykelsti på Paseo Xaman-Ha(0.3 mil)
Mayan Ruins of Playacar(0.6 mil)
Xaman Ha Aviary(0.9 mil)
Playacar Strand(0.9 mil)
Plaza Paraiso(1.2 mil)
Paseo del Carmen Shoppingcenter(1.2 mil)
Mahi Golfbane(1.3 mil)
Quinta Avenida(1.4 mil)
Playa del Carmen Maritime Terminal(1.4 mil)
Founders Park(1.4 mil)
Portal Maya(1.5 mil)
Playa del Carmen Main Beach(1.6 mil)
Chabad Playa del Carmen(1.6 mil)
Mercado Playa del Carmen(1.7 mil)
3D Museum of Wonders(1.7 mil)
Cozumel, Quintana Roo (CZM-Cozumel International)(20.2 mil)
Cancun, Quintana Roo (CUN-Cancun Intl.)(36.6 mil)
Parkering
Transport til/Fra lufthavn
Restaurant
Swimmingpool
Forretningscenter
Roomservice
Lokation
Lote Hotelero 6, Manzana 6 Fracc. Playacar, Playacar Hotelområde, Playa del Carmen, Solidaridad, Quintana Roo, Mexico
Cykelsti på Paseo Xaman-Ha (0.3 mil)
Mayan Ruins of Playacar (0.6 mil)
Xaman Ha Aviary (0.9 mil)
Playacar Strand (0.9 mil)
Plaza Paraiso (1.2 mil)
Paseo del Carmen Shoppingcenter (1.2 mil)
Værelsesmuligheder
6
Luksus-værelse (Relax Pool)
Værelsesoplysninger
1 Ekstra Stor Dobbeltseng
Sover 3
538 ft²
Altan eller terasseKlimaanlægWi-Fi (Gratis)Separat badekar og brusebad
5
Luksus-værelse (Royal View)
Værelsesoplysninger
1 Ekstra Stor Dobbeltseng
Sover 3
538 ft²
Altan eller terasseKlimaanlægWi-Fi (Gratis)Separat badekar og brusebad
5
Luksus-værelse (Sunrise)
Værelsesoplysninger
1 Ekstra Stor Dobbeltseng
Sover 3
538 ft²
Altan eller terasseKlimaanlægWi-Fi (Gratis)Separat badekar og brusebad
6
Luksus-værelse
Værelsesoplysninger
1 Ekstra Stor Dobbeltseng
Sover 3
517 ft²
Altan eller terasseKlimaanlægWi-Fi (Gratis)Separat badekar og brusebad
Gæsteanmeldelser af Royal Hideaway Playacar All-Inclusive Adults Only Resort
8.4
Meget god
Baseret på 1.001 verificerede anmeldelser
Hvem overnatter her?
Business
1%
Par
79%
Familie
9%
Gruppe
8%
Solorejsende
2%
Hvad siger gæsterne
AI-genereret oversigt baseret på de seneste gæsteanmeldelser
Ud fra de seneste anmeldelser roses Royal Hideaway Playacar All-Inclusive Adults Only Resort for dets venlige personale, smukke, afspærrede beliggenhed i Playacar og en bred, rolig strand, mens tilbagevendende problemer omfatter forældede værelser, ustabil aircondition og besvær med at reservere middag.
Læs mereVar dette nyttigt?
Hvad siger gæsterne
Ud fra de seneste anmeldelser roses Royal Hideaway Playacar All-Inclusive Adults Only Resort for dets venlige personale, smukke, afspærrede beliggenhed i Playacar og en bred, rolig strand, mens tilbagevendende problemer omfatter forældede værelser, ustabil aircondition og besvær med at reservere middag.
Mange synes, at maden og drikkevarerne er behagelige, selvom kvaliteten og servicehastigheden varierer afhængigt af stedet, og morgenmadsbuffeten føles begrænset. Liggestole ved poolen og stranden er knappe, medmindre de reserveres tidligt, og aftenunderholdningen er rolig. Den afspærrede beliggenhed ligger i gåafstand fra Fifth Avenue og passer til rejsende, der søger et roligt, kun for voksne ophold.
Var dette nyttigt?
AI-genereret oversigt baseret på de seneste gæsteanmeldelser
Faciliteter
Smukke, velholdte grunde med flere pools og en bred strand; shows og aktiviteter er roligere. Liggestole kan være svære at få fat i, boblebade mangler eller er ikke opvarmede, og aftenunderholdningen er begrænset.
Relaterede gæsteanmeldelser
8
norman
3. jul. 2025
·
Overnattede 7 nætter
The grounds are beautiful, our room was clean and spacious. Couldn’t get the shower to work consistently- temperature kept varying between extremely hot and cold, despite asking management to fix it twice. Food and service at Italian restaurant was excellent. Had a disappointing encounter with one member of staff in the restaurant at the beach ( which served breakfast and lunch) who was determined not to give me two spoons one day when I had ordered uber eats and wanted to eat in our room. Two spoons and he would not give them to me . After about an hour and having to go to the Mai desk, I got the two spoons for our now cold food. There is a bar there open most of the time called Allegria which has about as much atmosphere as the moon. They do afternoon tea in the main building which is nice. There are about 3 or 4 pools, 3 of which look like they have a hot pool, don’t be fooled, they’re not. The pools, however, are nice.
The grounds are beautiful, our room was clean and spacious. Couldn’t get the shower to work consistently- temperature kept varying between extremely hot and cold, despite asking management to fix it twice. Food and service at Italian restaurant was excellent. Had a disappointing encounter with one member of staff in the restaurant at the beach ( which served breakfast and lunch) who was determined not to give me two spoons one day when I had ordered uber eats and wanted to eat in our room. Two spoons and he would not give them to me . After about an hour and having to go to the Mai desk, I got the two spoons for our now cold food. There is a bar there open most of the time called Allegria which has about as much atmosphere as the moon. They do afternoon tea in the main building which is nice. There are about 3 or 4 pools, 3 of which look like they have a hot pool, don’t be fooled, they’re not. The pools, however, are nice.
10
Randy
2. apr. 2024
·
Overnattede 7 nætter
Nice clean property, good food, excellent staff. Lots to keep you busy if you wanted. 2 minor problems. Getting any restaurant information ahead of time was really hard. Should have some menus on website since you have to reserve restaurants. Chair saving at pool is out of control. Have to be up at 6:00 to get any chairs.
Nice clean property, good food, excellent staff. Lots to keep you busy if you wanted. 2 minor problems. Getting any restaurant information ahead of time was really hard. Should have some menus on website since you have to reserve restaurants. Chair saving at pool is out of control. Have to be up at 6:00 to get any chairs.
8
Catherine
28. mar. 2024
·
Overnattede 9 nætter
Don't waste your money on the Relax Pool rooms. Seems like anyone can use them regardless of what room you are in. Resort lacks evening entertainment. Otherwise a very nice place and great beach!
Don't waste your money on the Relax Pool rooms. Seems like anyone can use them regardless of what room you are in. Resort lacks evening entertainment. Otherwise a very nice place and great beach!
10
Rob
5. apr. 2023
·
Overnattede 4 nætter
The atmosphere created by the friendly staff was great! The food and drinks were excellent. Everything was very clean and well maintained. We will definitely be back. It was much better than anticipated. The only drawbacks were no hot tubs and no on-site water sports.
The atmosphere created by the friendly staff was great! The food and drinks were excellent. Everything was very clean and well maintained. We will definitely be back. It was much better than anticipated. The only drawbacks were no hot tubs and no on-site water sports.
10
Brenda
28. okt. 2025
·
Overnattede 5 nætter
The grounds were absolutely beautiful with wonderful access to a clean beach and the pools were great! Staff was excellent. Food was good! Rooms were a little too dark for my liking. Needed more light.
The grounds were absolutely beautiful with wonderful access to a clean beach and the pools were great! Staff was excellent. Food was good! Rooms were a little too dark for my liking. Needed more light.
8
john david
9. mar. 2023
·
Overnattede 6 nætter
Very…VERY quiet. Not a lot of activities so if you’re looking for a lot to do…not for you. The staff is very nice and the resort is about 50’ from the water so great scenery. Make sure you reserve a lounge chair by 7am or it’s the beach only until the next day! Book all your dinners the minute you check in….it’s by reservations only and first come first serve (with a dress code- collar shirts, closed shoe). Enjoy!
Very…VERY quiet. Not a lot of activities so if you’re looking for a lot to do…not for you. The staff is very nice and the resort is about 50’ from the water so great scenery. Make sure you reserve a lounge chair by 7am or it’s the beach only until the next day! Book all your dinners the minute you check in….it’s by reservations only and first come first serve (with a dress code- collar shirts, closed shoe). Enjoy!
10
Lorrie
4. feb. 2024
·
Overnattede 9 nætter
It was a nice resort…. No real faults…it would be nice if you could police the reserving of the pool loungers … they were all taken by 7:30 am 7 of the 9 days we stayed
It was a nice resort…. No real faults…it would be nice if you could police the reserving of the pool loungers … they were all taken by 7:30 am 7 of the 9 days we stayed
8
Lori
1. mar. 2024
·
Overnattede 8 nætter
Clean friendly, food was good. Only negative was not enough pool lounge chairs to accommodate the guests. To get lounge chair by the pool you had to get up at 5:30am. Would go back again.
Clean friendly, food was good. Only negative was not enough pool lounge chairs to accommodate the guests. To get lounge chair by the pool you had to get up at 5:30am. Would go back again.
10
Wesley
12. jun. 2025
·
Overnattede 5 nætter
The Royal Hideaway was an absolutely wonderful and relaxing place to stay. From the moment we arrived, everything felt serene and luxurious. The beach is stunning—clean, peaceful, and perfect for unwinding. The pool area is equally impressive, with crystal-clear water and plenty of space to lounge and soak up the sun. The atmosphere throughout the resort is calm and inviting, making it the ideal escape from everyday stress. We’re already looking forward to our next visit!
The Royal Hideaway was an absolutely wonderful and relaxing place to stay. From the moment we arrived, everything felt serene and luxurious. The beach is stunning—clean, peaceful, and perfect for unwinding. The pool area is equally impressive, with crystal-clear water and plenty of space to lounge and soak up the sun. The atmosphere throughout the resort is calm and inviting, making it the ideal escape from everyday stress. We’re already looking forward to our next visit!
6
William
10. mar. 2024
·
Overnattede 9 nætter
Beautiful grounds, friendly staff, clean rooms. Smaller resort with not a lot of night life. The night shows were lacking. The relax pools were nice but the pictures are deceiving. Everyone can use them, they are not right outside your rooms and the hot tubs have been cold for years. Food was mediocre, typical resort food. There is no buffet at night. You need a reservation to eat at night or room service is your only option. We had a great time but not a resort we would book again.
Beautiful grounds, friendly staff, clean rooms. Smaller resort with not a lot of night life. The night shows were lacking. The relax pools were nice but the pictures are deceiving. Everyone can use them, they are not right outside your rooms and the hot tubs have been cold for years. Food was mediocre, typical resort food. There is no buffet at night. You need a reservation to eat at night or room service is your only option. We had a great time but not a resort we would book again.
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AI-genereret oversigt baseret på de seneste gæsteanmeldelser
Rengøring
Anmeldere beskriver gentagne gange resortet og værelserne som meget rene, med strande, der plejes regelmæssigt. Nogle bemærker muggen lugt og slid i badeværelser eller ved poolene.
Relaterede gæsteanmeldelser
10
Brian C
11. aug. 2025
·
Overnattede 7 nætter
We had a wonderful stay at the Royal Hideaway. The a/c in our Sunset room was not working correctly on our first night. Someone did come to fix it and it was slightly better the second night, but the room was still warm. We advised our concierge, Suncil, who upgraded us to a suite for the balance of our week. This was the only problem we had, but it was quickly rectified. Both rooms were extremely clean and this is possibly the cleanest resort we have ever stayed at, out of the 15 all inclusive trips we have made to the Caribbean. The restaurants were all delicious, with Azia and The Grill being our favorites for dinner. Lunch at The Deck was great every day with numerous buffet or menu selections. The bars were all excellent with almost every top brand liquor being available. Wish we remembered the bartenders names at Bar Allegra, but they were great. We will definitely put Royal Hideaway on our list for return visits. Thanks for a great week!
We had a wonderful stay at the Royal Hideaway. The a/c in our Sunset room was not working correctly on our first night. Someone did come to fix it and it was slightly better the second night, but the room was still warm. We advised our concierge, Suncil, who upgraded us to a suite for the balance of our week. This was the only problem we had, but it was quickly rectified. Both rooms were extremely clean and this is possibly the cleanest resort we have ever stayed at, out of the 15 all inclusive trips we have made to the Caribbean. The restaurants were all delicious, with Azia and The Grill being our favorites for dinner. Lunch at The Deck was great every day with numerous buffet or menu selections. The bars were all excellent with almost every top brand liquor being available. Wish we remembered the bartenders names at Bar Allegra, but they were great. We will definitely put Royal Hideaway on our list for return visits. Thanks for a great week!
10
Teresa
29. okt. 2025
·
Overnattede 4 nætter
The people are so friendly. The hotel room is very clean. The beds are so comfortable. You don't wanna leave. The beaches are beautiful and so is the view from the hotel and it's close to everything fifth Avenue.
The people are so friendly. The hotel room is very clean. The beds are so comfortable. You don't wanna leave. The beaches are beautiful and so is the view from the hotel and it's close to everything fifth Avenue.
8
Martin
4. jun. 2024
·
Overnattede 2 nætter
This is our second time staying at this hotel. Last year was better. I don’t know if last year we got a renovated room but in general the condition of the room wasn’t as good as last time. The tub was stain and old. I noticed a mold odor in the bed I thought it was the linens so i have them change them and still. I am not sure if itl was the mattress or perhaps the pillows. Some of the tiles on the hot tub by the pool were missing, the grout was moldy. We dine at the Mediterranean and the Azia restaurants. The service at the Azia was not very efficient. It took us two hours to dine in. Morning buffet is ok although I wish it had more options. Beach eas great little sea weed. Drinks at the pool ok, food at the pool average. Not as impressive as last year. Disappointed
This is our second time staying at this hotel. Last year was better. I don’t know if last year we got a renovated room but in general the condition of the room wasn’t as good as last time. The tub was stain and old. I noticed a mold odor in the bed I thought it was the linens so i have them change them and still. I am not sure if itl was the mattress or perhaps the pillows. Some of the tiles on the hot tub by the pool were missing, the grout was moldy. We dine at the Mediterranean and the Azia restaurants. The service at the Azia was not very efficient. It took us two hours to dine in. Morning buffet is ok although I wish it had more options. Beach eas great little sea weed. Drinks at the pool ok, food at the pool average. Not as impressive as last year. Disappointed
8
Matthew
9. apr. 2023
·
Overnattede 6 nætter
The grounds, pools, staff and food/restaurants were all great! We enjoyed our stay throughout the day and received excellent customer service. The rooms are badly in need of an upgrade. There was visible mold spotted in the bathroom, the sub/shower was old and almost unusable. In addition, the room had an overall "musty" smell (worse then would be expected for the region). Finally, the A/C units did not work properly and was quite loud.
The grounds, pools, staff and food/restaurants were all great! We enjoyed our stay throughout the day and received excellent customer service. The rooms are badly in need of an upgrade. There was visible mold spotted in the bathroom, the sub/shower was old and almost unusable. In addition, the room had an overall "musty" smell (worse then would be expected for the region). Finally, the A/C units did not work properly and was quite loud.
10
sharon
7. mar. 2024
·
Overnattede 10 nætter
The property and the rooms were beautiful and well maintained. We loved our view from the balcony. The beach is beautiful and has been improved since last year with many yards of added sand. We enjoyed each of the restaurants and bars each night. The food choices and meals were excellent! We enjoyed the kind and helpful staff. This is our second time staying here and we will definitely return again. We feel very welcome and safe at this resort.
The property and the rooms were beautiful and well maintained. We loved our view from the balcony. The beach is beautiful and has been improved since last year with many yards of added sand. We enjoyed each of the restaurants and bars each night. The food choices and meals were excellent! We enjoyed the kind and helpful staff. This is our second time staying here and we will definitely return again. We feel very welcome and safe at this resort.
10
Basilio
18. maj 2025
·
Overnattede 4 nætter
Loved our stay at the Royal Hideaway Playacar! They don't miss a single detail to ensure wonderful experience The staff was very nice and they worked hard to maintain the grounds, pools, etc.
Loved our stay at the Royal Hideaway Playacar! They don't miss a single detail to ensure wonderful experience The staff was very nice and they worked hard to maintain the grounds, pools, etc.
10
Kelly F
28. okt. 2025
·
Overnattede 4 nætter
Service was great! Everything was clean! Everyone was helpful!
Service was great! Everything was clean! Everyone was helpful!
10
Jessica
19. sep. 2025
·
Overnattede 6 nætter
The resort was very clean. Staff very nice and helpful. Great gym equipment. Steak house and hibachi were very good.
The resort was very clean. Staff very nice and helpful. Great gym equipment. Steak house and hibachi were very good.
6
Barbara
3. jan. 2025
·
Overnattede 7 nætter
I want to start with we've visited this property on many occasions and really used to love it. Last time we were there was the summer of 24 and it seemed like Barcelo had been making a bunch of changes enough for the better. Cabanas used to be free now they charge for those. They seem to do work on the property all the time especially during prime time winter break 2024 the week we were there December 21st through the 28th. There was a lot of Maintenance being done on the building. One of the rivers they have there was completely drained and was being repainted that smelled like oil paint for days. Maintenance all around the property that made you feel that this wasn't a luxury property that we spent a lot of money on and wanted to try to relax. We heard some pounding and other Construction noises. The restaurants Spices that was adjacent to the main pool was closed for the first 3 days while we were there and we had to go up to the main building and have breakfast over there then go back to the pool. The staff at restaurants don't seem to listen very well, you order one thing and they bring you whatever they want. Wait staff at Spices for breakfast literally took 1.5 hours for breakfast and the place was basically empty. The hosts at Spices seem to want to seat you at the worst table possible and don't try to make you feel like you're a special client ever. Always seem to focus on themselves and being lazy versus trying to really shine. Not sure we're going back ever again.
I want to start with we've visited this property on many occasions and really used to love it. Last time we were there was the summer of 24 and it seemed like Barcelo had been making a bunch of changes enough for the better. Cabanas used to be free now they charge for those. They seem to do work on the property all the time especially during prime time winter break 2024 the week we were there December 21st through the 28th. There was a lot of Maintenance being done on the building. One of the rivers they have there was completely drained and was being repainted that smelled like oil paint for days. Maintenance all around the property that made you feel that this wasn't a luxury property that we spent a lot of money on and wanted to try to relax. We heard some pounding and other Construction noises. The restaurants Spices that was adjacent to the main pool was closed for the first 3 days while we were there and we had to go up to the main building and have breakfast over there then go back to the pool. The staff at restaurants don't seem to listen very well, you order one thing and they bring you whatever they want. Wait staff at Spices for breakfast literally took 1.5 hours for breakfast and the place was basically empty. The hosts at Spices seem to want to seat you at the worst table possible and don't try to make you feel like you're a special client ever. Always seem to focus on themselves and being lazy versus trying to really shine. Not sure we're going back ever again.
8
Elsa
4. jul. 2025
·
Overnattede 6 nætter
The property is old, It is extremely necessary to fix some things, especially the bathrooms. Defective shower. The pools need more love and staff to take care of them. Only in one could the attention be seen.
The property is old, It is extremely necessary to fix some things, especially the bathrooms. Defective shower. The pools need more love and staff to take care of them. Only in one could the attention be seen.
Var dette nyttigt?
AI-genereret oversigt baseret på de seneste gæsteanmeldelser
Værelser
Værelserne er rummelige og komfortable med store balkoner, men indretningen føles forældet, og nogle bygninger mangler elevatorer. Tilbagevendende problemer omfatter svag A/C, ustabil vandtemperatur eller problemer med VVS og lejlighedsvis støj fra et naboresort.
Relaterede gæsteanmeldelser
8
Jeffrey
22. okt. 2025
·
Overnattede 7 nætter
Had a very nice stay - good food options - good food quality - rooms are dated and could use upgrades - recommend a coffee / gelatto bar / area in main building - very quiet - could use alittle more night life action - all in all very nice resort
Had a very nice stay - good food options - good food quality - rooms are dated and could use upgrades - recommend a coffee / gelatto bar / area in main building - very quiet - could use alittle more night life action - all in all very nice resort
10
Brian C
11. aug. 2025
·
Overnattede 7 nætter
We had a wonderful stay at the Royal Hideaway. The a/c in our Sunset room was not working correctly on our first night. Someone did come to fix it and it was slightly better the second night, but the room was still warm. We advised our concierge, Suncil, who upgraded us to a suite for the balance of our week. This was the only problem we had, but it was quickly rectified. Both rooms were extremely clean and this is possibly the cleanest resort we have ever stayed at, out of the 15 all inclusive trips we have made to the Caribbean. The restaurants were all delicious, with Azia and The Grill being our favorites for dinner. Lunch at The Deck was great every day with numerous buffet or menu selections. The bars were all excellent with almost every top brand liquor being available. Wish we remembered the bartenders names at Bar Allegra, but they were great. We will definitely put Royal Hideaway on our list for return visits. Thanks for a great week!
We had a wonderful stay at the Royal Hideaway. The a/c in our Sunset room was not working correctly on our first night. Someone did come to fix it and it was slightly better the second night, but the room was still warm. We advised our concierge, Suncil, who upgraded us to a suite for the balance of our week. This was the only problem we had, but it was quickly rectified. Both rooms were extremely clean and this is possibly the cleanest resort we have ever stayed at, out of the 15 all inclusive trips we have made to the Caribbean. The restaurants were all delicious, with Azia and The Grill being our favorites for dinner. Lunch at The Deck was great every day with numerous buffet or menu selections. The bars were all excellent with almost every top brand liquor being available. Wish we remembered the bartenders names at Bar Allegra, but they were great. We will definitely put Royal Hideaway on our list for return visits. Thanks for a great week!
6
John Brandon
3. aug. 2025
·
Overnattede 4 nætter
The property was beautiful and it was pleasing to the eyes. I knew there was a problem with the A/C before we got there because it was set to 13C, but it was 23C in the room… the lowest the room temp got to the entire time was 22.5C, and it was running the entire time. While the beds felt great, it was uncomfortable sleeping at such high temps. Our shower was also difficult to control, as it was either all cold or scalding water… there was no in-between. The food, while there were plenty of options, was less than desirable. This was one of our first vacations where we both lost weight. We found dishes we could eat, but had a tough time as we didn’t want to eat the same thing every meal… breakfast was probably the best thing there. Our concierge Ricky was awesome. He was kind and really seemed to know how to help us with anything we needed, although I will admit that I didn’t mention the A/C until the final full day we were there, after asking another guest about their A/C experience. We make an intentional effort to not be a nagging couple. We agreed that cruises will be our vacation of choice after this experience, even though we did enjoy spending our anniversary together.
The property was beautiful and it was pleasing to the eyes. I knew there was a problem with the A/C before we got there because it was set to 13C, but it was 23C in the room… the lowest the room temp got to the entire time was 22.5C, and it was running the entire time. While the beds felt great, it was uncomfortable sleeping at such high temps. Our shower was also difficult to control, as it was either all cold or scalding water… there was no in-between. The food, while there were plenty of options, was less than desirable. This was one of our first vacations where we both lost weight. We found dishes we could eat, but had a tough time as we didn’t want to eat the same thing every meal… breakfast was probably the best thing there. Our concierge Ricky was awesome. He was kind and really seemed to know how to help us with anything we needed, although I will admit that I didn’t mention the A/C until the final full day we were there, after asking another guest about their A/C experience. We make an intentional effort to not be a nagging couple. We agreed that cruises will be our vacation of choice after this experience, even though we did enjoy spending our anniversary together.
10
Paul
12. jun. 2025
·
Overnattede 4 nætter
Second time staying at this resort. First time was about 20 years ago. Still a beautiful property with great restaurant options. Food was very good. Great options at the grill for breakfast and lunch. Property is well maintained. Utilized the spa. Excellent service. Rooms can use an update. Particularly with the plumbing and air conditioning. Room was quite warm.
Second time staying at this resort. First time was about 20 years ago. Still a beautiful property with great restaurant options. Food was very good. Great options at the grill for breakfast and lunch. Property is well maintained. Utilized the spa. Excellent service. Rooms can use an update. Particularly with the plumbing and air conditioning. Room was quite warm.
10
Justin Matthew
18. nov. 2025
·
Overnattede 5 nætter
The resort is very clean and staff very attentive. Palazzo had the best food of all of the restaurants. If you want a chair by the pool you’ll need to get up by 7am to fight for one though. They sit all day with towels on them. Would definitely return, however I’d ask for a first floor room. We were on the third floor which equates to four flights of stairs and there are no elevators available.
The resort is very clean and staff very attentive. Palazzo had the best food of all of the restaurants. If you want a chair by the pool you’ll need to get up by 7am to fight for one though. They sit all day with towels on them. Would definitely return, however I’d ask for a first floor room. We were on the third floor which equates to four flights of stairs and there are no elevators available.
10
John
17. sep. 2023
·
Overnattede 8 nætter
Located in the beautiful Playacar area, the beach is amazing. The entire staff is awesome. The food options are pretty good. The resort is a little dated, but still very nice and you can appreciate the elegant touches. The two main pools are small, but not crowded, and makes it easy to meet new people at the pool. However, due to their size, the water gets very warm in the pools. The multiple relaxation pools around the property are a nice option to cool off since they are shaded. There is limited nightly entertainment or bar options. If you are looking for the typical party type resort with late night activity, this isn’t the place, but if you’re looking for a quiet relaxing vacation, this is a great place to try.
Located in the beautiful Playacar area, the beach is amazing. The entire staff is awesome. The food options are pretty good. The resort is a little dated, but still very nice and you can appreciate the elegant touches. The two main pools are small, but not crowded, and makes it easy to meet new people at the pool. However, due to their size, the water gets very warm in the pools. The multiple relaxation pools around the property are a nice option to cool off since they are shaded. There is limited nightly entertainment or bar options. If you are looking for the typical party type resort with late night activity, this isn’t the place, but if you’re looking for a quiet relaxing vacation, this is a great place to try.
6
Jacqueline
29. maj 2024
·
Overnattede 6 nætter
We wanted to love this property. The service was incredible, the food was impeccable, and it was incredibly clean. However, the AC was out in the entire resort. Our room would not go lower than 81 degrees. We struggled to eat our delicious meals in restaurants that were “formal” dress code because we were sweating so badly. Our concierge worked so hard to make our stay better, he found a room for us that got down to 75 degrees. The shows were so entertaining, but it was difficult to stay in the theater for an hour and sweat. I would love to give this resort another shot. It was lovely and the staff was truly the best of any resort we’ve ever visited. But I’d call to ensure the AC is fixed before we booked again.
We wanted to love this property. The service was incredible, the food was impeccable, and it was incredibly clean. However, the AC was out in the entire resort. Our room would not go lower than 81 degrees. We struggled to eat our delicious meals in restaurants that were “formal” dress code because we were sweating so badly. Our concierge worked so hard to make our stay better, he found a room for us that got down to 75 degrees. The shows were so entertaining, but it was difficult to stay in the theater for an hour and sweat. I would love to give this resort another shot. It was lovely and the staff was truly the best of any resort we’ve ever visited. But I’d call to ensure the AC is fixed before we booked again.
8
Frank
27. okt. 2024
·
Overnattede 7 nætter
It is an amazing resort, food was delicious, only issues was there wasn’t a lot of shade by the big pools and if ur in buildings 21 or 22 you are kept up till at least 11pm due to the Allegro resort next door playing loud music every night, resort cannot do anything about it
It is an amazing resort, food was delicious, only issues was there wasn’t a lot of shade by the big pools and if ur in buildings 21 or 22 you are kept up till at least 11pm due to the Allegro resort next door playing loud music every night, resort cannot do anything about it
10
Brenda
28. okt. 2025
·
Overnattede 5 nætter
The grounds were absolutely beautiful with wonderful access to a clean beach and the pools were great! Staff was excellent. Food was good! Rooms were a little too dark for my liking. Needed more light.
The grounds were absolutely beautiful with wonderful access to a clean beach and the pools were great! Staff was excellent. Food was good! Rooms were a little too dark for my liking. Needed more light.
6
Marci
21. maj 2024
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Overnattede 4 nætter
This is a lovely property. But noisy with the doors of each room slamming and echoing within the building at all hours of the night. Also, the AC unit inside the room didn’t cool the space.
This is a lovely property. But noisy with the doors of each room slamming and echoing within the building at all hours of the night. Also, the AC unit inside the room didn’t cool the space.
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Service
Personalet roses bredt for at være venligt, opmærksomt og hjælpsomt, og concierge-servicen løser ofte problemer; indtjekningen er typisk problemfri, men til tider langsom. Betjening i restauranter og på roomservice varierer, middagsreservationer kan være frustrerende, og der er få rapporter om tyveri eller manglende opfølgning på tab.
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8
Cynthia Camacho
25. jun. 2024
·
Overnattede 4 nætter
The good first, staff was friendly and attentive. Food was delicious, specially La Ventana Restaurante. Hotel is beautiful, pools were cleaned daily, seaweed was also removed frequently to keep the beach area impeccable and smell free. Now the down side… Room service was extremely slow, several times me requested ice, this took them at least 1/2 an hour each time. Same thing with beverages (beer nothing fancy). In addition the hotel is only equipped with an umbrella per room, or that is what we were told. When we are under tropical storm conditions that is unacceptable. It was a monsoon! It made it extremely difficult to make it to the restaurants without getting soaked. This is the first hotel that didn’t provide us with umbrellas for both of us. In addition the hotel couldn’t break a bill ever! So in some occasions the staff was affected because we couldn’t break a bill to tip them. This made it hard and kind of embarrassing for us. The hotel is located in Playacar which is a very exclusive area, but if you wanted to go into 5th street (where the action is) you will definitely had to take a cab. I must say that finding a cab was easily managed by the hotel staff. Hope this helps
The good first, staff was friendly and attentive. Food was delicious, specially La Ventana Restaurante. Hotel is beautiful, pools were cleaned daily, seaweed was also removed frequently to keep the beach area impeccable and smell free. Now the down side… Room service was extremely slow, several times me requested ice, this took them at least 1/2 an hour each time. Same thing with beverages (beer nothing fancy). In addition the hotel is only equipped with an umbrella per room, or that is what we were told. When we are under tropical storm conditions that is unacceptable. It was a monsoon! It made it extremely difficult to make it to the restaurants without getting soaked. This is the first hotel that didn’t provide us with umbrellas for both of us. In addition the hotel couldn’t break a bill ever! So in some occasions the staff was affected because we couldn’t break a bill to tip them. This made it hard and kind of embarrassing for us. The hotel is located in Playacar which is a very exclusive area, but if you wanted to go into 5th street (where the action is) you will definitely had to take a cab. I must say that finding a cab was easily managed by the hotel staff. Hope this helps
4
Ignacio
22. okt. 2025
·
Overnattede 6 nætter
El estado y servicio del hotel es muy bueno. Excepto que me robaron en la habitación y nunca me dieron una respuetsa pornparte del hotel
El estado y servicio del hotel es muy bueno. Excepto que me robaron en la habitación y nunca me dieron una respuetsa pornparte del hotel
10
Katiana
18. aug. 2025
·
Overnattede 7 nætter
Loved our stay. We were here for 7 nights and it still wasn't enough to enjoy everything the property had to offer. ALL the staff was amazing. Everyone was so incredibly helpful and kind. We traveled with my 85 year old grandma and they accommodated switching our room part way through our stay since the stairs became hard for her to manage. All the restaurants had such great options for a vegetarian like me! Can't speak highly enough of how wonderful this hotel is.
Loved our stay. We were here for 7 nights and it still wasn't enough to enjoy everything the property had to offer. ALL the staff was amazing. Everyone was so incredibly helpful and kind. We traveled with my 85 year old grandma and they accommodated switching our room part way through our stay since the stairs became hard for her to manage. All the restaurants had such great options for a vegetarian like me! Can't speak highly enough of how wonderful this hotel is.
6
Shelly
28. feb. 2025
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Overnattede 4 nætter
We loved how quiet the resort was and enjoyed being around only adults, however we did not enjoy the food and didn't appreciate the house cleaner stealing my husband's medicine. This was our second time at this resort and unfortunately we won't be returning.
We loved how quiet the resort was and enjoyed being around only adults, however we did not enjoy the food and didn't appreciate the house cleaner stealing my husband's medicine. This was our second time at this resort and unfortunately we won't be returning.
10
Gary
19. nov. 2025
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Overnattede 5 nætter
Everything was great, the staff are just the best. This was our second time and we definitely will be back
Everything was great, the staff are just the best. This was our second time and we definitely will be back
8
Michael
12. nov. 2023
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Overnattede 5 nætter
2nd time staying here and it was amazing. A high end all inclusive. The food is fresh, delicious, and flavorful. Plenty of high end drink options as well. It's quiet. Not much of a night life, and if you're really looking to party, it may be too quiet for you. I enjoyed it, though. Also, there is a nice little shooping area that is walkable. Touristy, but nice to have something so close to the hotel. This hotel is 5 out of 5 stars if not for a couple minor complaints: The property is in need of maintenenace. The phone in my room did not work. They tried to fix it but unsuccessful. This was inconvenient when I wanted room service. Also, the check in process was painful. It took 90 minutes to get checked in. Also, the room fridge was barely cold. This was an issue as my wife has medication that must be kept cold. The hotel did address this for us, but I heard others complaining of their fridge temperatures as well. That said, I would rate 5 out of 5 stars if the phone worked. I'm definitely planning to return again.
2nd time staying here and it was amazing. A high end all inclusive. The food is fresh, delicious, and flavorful. Plenty of high end drink options as well. It's quiet. Not much of a night life, and if you're really looking to party, it may be too quiet for you. I enjoyed it, though. Also, there is a nice little shooping area that is walkable. Touristy, but nice to have something so close to the hotel. This hotel is 5 out of 5 stars if not for a couple minor complaints: The property is in need of maintenenace. The phone in my room did not work. They tried to fix it but unsuccessful. This was inconvenient when I wanted room service. Also, the check in process was painful. It took 90 minutes to get checked in. Also, the room fridge was barely cold. This was an issue as my wife has medication that must be kept cold. The hotel did address this for us, but I heard others complaining of their fridge temperatures as well. That said, I would rate 5 out of 5 stars if the phone worked. I'm definitely planning to return again.
8
Sean
10. jun. 2025
·
Overnattede 7 nætter
It was fine but did get frustrated with their reservation system and limited breakfast options were only offered at 1 place.
It was fine but did get frustrated with their reservation system and limited breakfast options were only offered at 1 place.
10
floyd Martino
18. aug. 2025
·
Overnattede 13 nætter
Ive been to Playa Del Carmen over ten times and have stayed at seven different resorts. We stayed a total of 13 days and truly enjoyed our stay. I wanted to give a shout out to Carlos Quintal in the Grill restaurant. Carlos Quintal truly defined what customer service is all about. He was so attentive to our needs and also a true gentleman. Carlos, along with a great resort, is the reason we plan on returning. A+
Ive been to Playa Del Carmen over ten times and have stayed at seven different resorts. We stayed a total of 13 days and truly enjoyed our stay. I wanted to give a shout out to Carlos Quintal in the Grill restaurant. Carlos Quintal truly defined what customer service is all about. He was so attentive to our needs and also a true gentleman. Carlos, along with a great resort, is the reason we plan on returning. A+
8
Jody
29. feb. 2024
·
Overnattede 4 nætter
Royal Hideaway is a beautiful property. The room was comfortable and clean. The staff is exceptional! Very little information is communicated at check-in regarding restaurant reservations and the availability of the amenities. Make your dinner reservations prior to your arrival. We were placed in 9pm time slots for dinner each night. The same thing with the Spa, very limited availability. Pool loungers are "saved" by 6am each morning. Again, the staff was EXCEPTIONAL!
Royal Hideaway is a beautiful property. The room was comfortable and clean. The staff is exceptional! Very little information is communicated at check-in regarding restaurant reservations and the availability of the amenities. Make your dinner reservations prior to your arrival. We were placed in 9pm time slots for dinner each night. The same thing with the Spa, very limited availability. Pool loungers are "saved" by 6am each morning. Again, the staff was EXCEPTIONAL!
4
Susana
1. dec. 2023
·
DO NOT STAY HERE. And if you do, please keep a close eye on your belongings. We stayed for a week. After we checked out of the hotel and arrived home, someone from the hotel started using my boyfriend's debit card and stealing his money. And they are still doing it. We emailed the hotel and supposedly they are investigating. It's very disappointed that they don't have honest staff working here especially for the prices you pay. Another huge problem is that you have to make dinner reservations ahead of time, if not you are allowed to dine at their restaurants. The loungers at the pool are always taken by 8 am, I didn't realize this was a timeshare property so that explains why the hotel guests are treated like second class citizens. The doors slam every time someone next to your room leaves. This place is pretty however after the unfortunate incident of their employees stealing our money and the hotel not responding, I can't say anything good and don't recommend them. For the money they charge, you can find other places at cheaper rates. Very disappointing in the way they treat their hotel guests.
DO NOT STAY HERE. And if you do, please keep a close eye on your belongings. We stayed for a week. After we checked out of the hotel and arrived home, someone from the hotel started using my boyfriend's debit card and stealing his money. And they are still doing it. We emailed the hotel and supposedly they are investigating. It's very disappointed that they don't have honest staff working here especially for the prices you pay. Another huge problem is that you have to make dinner reservations ahead of time, if not you are allowed to dine at their restaurants. The loungers at the pool are always taken by 8 am, I didn't realize this was a timeshare property so that explains why the hotel guests are treated like second class citizens. The doors slam every time someone next to your room leaves. This place is pretty however after the unfortunate incident of their employees stealing our money and the hotel not responding, I can't say anything good and don't recommend them. For the money they charge, you can find other places at cheaper rates. Very disappointing in the way they treat their hotel guests.
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Lokation
Beliggende inde i den afspærrede Playacar er stranden smuk, og området føles sikkert med butikker på den anden side af vejen og Fifth Avenue en kort taxatur eller gåtur væk. Passer til dem, der ønsker en rolig base nær Playa del Carmen.
Relaterede gæsteanmeldelser
8
Justin
12. okt. 2025
·
Overnattede 7 nætter
We really enjoyed the location, resort and staff here. The beach was beautiful, with great views and delicious food. The resort and local shops don’t like to offer change for bills you get from the ATM, so plan ahead and get smaller bills before going to Mexico if you can, otherwise you’re basically spending $25 minimum every time you pay cash. You can pay card for things but it vibes with a percentage markup.
We really enjoyed the location, resort and staff here. The beach was beautiful, with great views and delicious food. The resort and local shops don’t like to offer change for bills you get from the ATM, so plan ahead and get smaller bills before going to Mexico if you can, otherwise you’re basically spending $25 minimum every time you pay cash. You can pay card for things but it vibes with a percentage markup.
10
Curtis
29. jan. 2025
·
Overnattede 7 nætter
Fantastic all inclusive in Playacar! Great location and absolutely wonderful staff. In my opinion a much better option than the Hilton in every way
Fantastic all inclusive in Playacar! Great location and absolutely wonderful staff. In my opinion a much better option than the Hilton in every way
10
Teresa
29. okt. 2025
·
Overnattede 4 nætter
The people are so friendly. The hotel room is very clean. The beds are so comfortable. You don't wanna leave. The beaches are beautiful and so is the view from the hotel and it's close to everything fifth Avenue.
The people are so friendly. The hotel room is very clean. The beds are so comfortable. You don't wanna leave. The beaches are beautiful and so is the view from the hotel and it's close to everything fifth Avenue.
8
Blake Austin
29. aug. 2025
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Overnattede 7 nætter
Super spotless clean, very quiet, no parties (older age group), food was pretty good but chicken was terribly overdone at every restaurant but shrimp, fish and octopus were all good. The beach is wonderful with powder white sand and small waves. This location is somewhat sheltered from seaweed and they clean up the seaweed very fast. I recommend this place and it was an amazing value for us.
Super spotless clean, very quiet, no parties (older age group), food was pretty good but chicken was terribly overdone at every restaurant but shrimp, fish and octopus were all good. The beach is wonderful with powder white sand and small waves. This location is somewhat sheltered from seaweed and they clean up the seaweed very fast. I recommend this place and it was an amazing value for us.
10
Jennifer
27. mar. 2024
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Overnattede 4 nætter
Royal Hideaway was an absolute gem. I’ve never felt safer in Mexico. The area was very secure and the property was pristine. We will for sure be visiting again!
Royal Hideaway was an absolute gem. I’ve never felt safer in Mexico. The area was very secure and the property was pristine. We will for sure be visiting again!
10
Ashley Debbie Dianne
15. maj 2025
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Overnattede 5 nætter
The Royal Hideaway is an absolutely beautiful resort with an incredible beach for miles and turquoise waters! The food and staff is top notch. The staff goes above and beyond to ensure everything is perfect. It’s also close to downtown which is nice if you want to escape the quiet and go and experience the Fifth Ave life. Resort is quiet and peaceful. I love it and will definitely return soon.
The Royal Hideaway is an absolutely beautiful resort with an incredible beach for miles and turquoise waters! The food and staff is top notch. The staff goes above and beyond to ensure everything is perfect. It’s also close to downtown which is nice if you want to escape the quiet and go and experience the Fifth Ave life. Resort is quiet and peaceful. I love it and will definitely return soon.
8
Isaac
16. okt. 2023
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Overnattede 7 nætter
The resort overall was nice. Few things to know before you go and a couple of tips. There are 5 restaurants to eat at, but 3 require men to wear pants and the other two allow shorts (not swimming shorts). Each building has a concierge and you must make reservations for dinner. We did that on the first day and it was really simple. Also ask the concierge what the nightly entertainment is for each night of your stay, if you are interested. The rooms do not get cold but they do get very cool. Make sure the door to bathroom is closed, close the curtains during the day and make sure the ceiling fan is turning the correct direction. The fridge was not getting cold either, if you leave the cabinet door open the fridge cools down quickly. If you want a spot at the pool you will need to be down there around 630 am unless you are a member or have a specific upgrade, then you can reserve them. We had the run of the beach chairs, we preferred the beach so it wasn’t a problem for our stay. Lastly, the service we received around the beach and pool from Eduardo was top notch!!!!!! This is a quiet resort. So if you are looking for relaxation, this is perfect spot.
The resort overall was nice. Few things to know before you go and a couple of tips. There are 5 restaurants to eat at, but 3 require men to wear pants and the other two allow shorts (not swimming shorts). Each building has a concierge and you must make reservations for dinner. We did that on the first day and it was really simple. Also ask the concierge what the nightly entertainment is for each night of your stay, if you are interested. The rooms do not get cold but they do get very cool. Make sure the door to bathroom is closed, close the curtains during the day and make sure the ceiling fan is turning the correct direction. The fridge was not getting cold either, if you leave the cabinet door open the fridge cools down quickly. If you want a spot at the pool you will need to be down there around 630 am unless you are a member or have a specific upgrade, then you can reserve them. We had the run of the beach chairs, we preferred the beach so it wasn’t a problem for our stay. Lastly, the service we received around the beach and pool from Eduardo was top notch!!!!!! This is a quiet resort. So if you are looking for relaxation, this is perfect spot.
10
Slawomir
10. maj 2023
·
Overnattede 4 nætter
Great place for couples, nice and quiet. Only 7 min ride to Playa del Carmen, where you can have some fun.
Great place for couples, nice and quiet. Only 7 min ride to Playa del Carmen, where you can have some fun.
10
Arman
2. aug. 2025
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Overnattede 7 nætter
Great property, nicely setup and well taken care of. Common areas are fantastic, with touch of luxury and authenticity. Food is nothing special, average at best, but the restaurants setup is really nice. If you like activities, the staff is not that interested in summoning people in to participate, there is not an active engagement to get few people in to play volleyball or stretch. If you are there, you're there, if no one shows up they leave. Service is wonderful, rooms are great. Beach is super nice, but seaweed is unbearable, like in all areas of that coast. Water is brown. I am a beach person and dont like swimming pools, yet couldn't force myself to go into the water, it was that bad. Yet again, it is not a property issue, it is a regional issue at large. Outside areas are nice and safe to walk. There is a small shopping plaza right across and Playa Del Carmen is 25 minutes away walking. Cab is $10 each way. The whole area is safe and fun to walk around. The whole Playacar area is gated, and the hotel is double gated. We had a great time.
Great property, nicely setup and well taken care of. Common areas are fantastic, with touch of luxury and authenticity. Food is nothing special, average at best, but the restaurants setup is really nice. If you like activities, the staff is not that interested in summoning people in to participate, there is not an active engagement to get few people in to play volleyball or stretch. If you are there, you're there, if no one shows up they leave. Service is wonderful, rooms are great. Beach is super nice, but seaweed is unbearable, like in all areas of that coast. Water is brown. I am a beach person and dont like swimming pools, yet couldn't force myself to go into the water, it was that bad. Yet again, it is not a property issue, it is a regional issue at large. Outside areas are nice and safe to walk. There is a small shopping plaza right across and Playa Del Carmen is 25 minutes away walking. Cab is $10 each way. The whole area is safe and fun to walk around. The whole Playacar area is gated, and the hotel is double gated. We had a great time.
10
Rachael
15. aug. 2025
·
Overnattede 6 nætter
Loved the food quality, ocean view pool and the other quieter pools scattered throughout. My husband and I enjoyed the 1pm classes offered everyday. We went kayaking for free (had to figure that out on our own). A short 30 minute walk to 5th Ave and the public beach.
Loved the food quality, ocean view pool and the other quieter pools scattered throughout. My husband and I enjoyed the 1pm classes offered everyday. We went kayaking for free (had to figure that out on our own). A short 30 minute walk to 5th Ave and the public beach.
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Spisning
Madkvaliteten spænder fra fremragende à la carte-middage til gennemsnitlige eller ujævne retter; morgenmadsbuffeten er begrænset. Reservationer er påkrævet til middag, ventetiden kan være lang, og servicehastigheden varierer, men drikkevarerne er generelt godt lide.
Relaterede gæsteanmeldelser
8
Cesar Bernardo
3. mar. 2025
·
Overnattede 7 nætter
Todo muy bien . El problema es la terrible lentitud en los restaurantes ( menos PALAZZO) para servir la comida. A veces esperas 45 min cada plato. Y el uso de las piscinas, imposible tener acceso siempre ocupadss
Todo muy bien . El problema es la terrible lentitud en los restaurantes ( menos PALAZZO) para servir la comida. A veces esperas 45 min cada plato. Y el uso de las piscinas, imposible tener acceso siempre ocupadss
10
Michelle
30. aug. 2025
·
Overnattede 6 nætter
Staff is awesome. Grounds are immaculate. Food was unbelievably good for an all inclusive.
Staff is awesome. Grounds are immaculate. Food was unbelievably good for an all inclusive.
8
Ann Louise
7. jul. 2023
·
Overnattede 6 nætter
The air conditioner did not work well. The morning buffet was small. The restaurants were fantastic and the staff was excellent. They went out of their way to help. The shows were 30 minutes only. I was told by the reception that we do not receive anything from the spa. He gave me a coupon to buy jewelry.
The air conditioner did not work well. The morning buffet was small. The restaurants were fantastic and the staff was excellent. They went out of their way to help. The shows were 30 minutes only. I was told by the reception that we do not receive anything from the spa. He gave me a coupon to buy jewelry.
10
Nicole
13. mar. 2024
·
Overnattede 5 nætter
The staff was extremely friendly and helpful whenever we had questions. The concierges were very professional and helped book whatever we needed for our trip. We really liked how the property is separated into little villas and there's multiple relaxation pools. It makes it feel more peaceful! The drinks were pretty good and the breakfast buffet at the grill was delicious. The biggest con was the dinners. The food at every restaurant took a long time to come out and the quality was mid. We weren't expecting fine dining of course but they defintely can improve upon the quality. My fiance got steak at Spices and Azia and it was grey and chewy both times. We honestly think the steaks were microwaved. The wait time at Azia was also the worst by far. It took an hour to get two main courses so that was a bit unexpected. The best experience we had here was the Balinese bed on the sand. We got delicious food from a special pre-fixed menu, a bottle of sparkling wine, and an entire day on a comfy beach side bed! I definitely recommend it as a fun add on. Overall, we enjoyed our stay here!
The staff was extremely friendly and helpful whenever we had questions. The concierges were very professional and helped book whatever we needed for our trip. We really liked how the property is separated into little villas and there's multiple relaxation pools. It makes it feel more peaceful! The drinks were pretty good and the breakfast buffet at the grill was delicious. The biggest con was the dinners. The food at every restaurant took a long time to come out and the quality was mid. We weren't expecting fine dining of course but they defintely can improve upon the quality. My fiance got steak at Spices and Azia and it was grey and chewy both times. We honestly think the steaks were microwaved. The wait time at Azia was also the worst by far. It took an hour to get two main courses so that was a bit unexpected. The best experience we had here was the Balinese bed on the sand. We got delicious food from a special pre-fixed menu, a bottle of sparkling wine, and an entire day on a comfy beach side bed! I definitely recommend it as a fun add on. Overall, we enjoyed our stay here!
8
Sean
10. jun. 2025
·
Overnattede 7 nætter
It was fine but did get frustrated with their reservation system and limited breakfast options were only offered at 1 place.
It was fine but did get frustrated with their reservation system and limited breakfast options were only offered at 1 place.
8
Miles D
2. nov. 2025
·
Overnattede 7 nætter
Extremely clean rooms were always taken care of. at multiple restaurants some of them good some of them not so good. Spices the Mexican restaurant was decent, but the service was extremely slow The grill, the steakhouse the appetizers were good. The steak was horrible. They served a New York strip, which was overcooked hard to eat. The Italian was amazing. I have no complaints. The Mediterranean was amazing. I have no complaints. The Asian was amazing as well. Overall, for the price it was good.
Extremely clean rooms were always taken care of. at multiple restaurants some of them good some of them not so good. Spices the Mexican restaurant was decent, but the service was extremely slow The grill, the steakhouse the appetizers were good. The steak was horrible. They served a New York strip, which was overcooked hard to eat. The Italian was amazing. I have no complaints. The Mediterranean was amazing. I have no complaints. The Asian was amazing as well. Overall, for the price it was good.
10
Jessica
19. sep. 2025
·
Overnattede 6 nætter
The resort was very clean. Staff very nice and helpful. Great gym equipment. Steak house and hibachi were very good.
The resort was very clean. Staff very nice and helpful. Great gym equipment. Steak house and hibachi were very good.
8
Laura Farmer
28. maj 2025
·
Overnattede 8 nætter
I liked the size of the property and the amount of options for the size. Also liked that everything was a la carte. That being said I do think there is room for improvement in the quality of food.
I liked the size of the property and the amount of options for the size. Also liked that everything was a la carte. That being said I do think there is room for improvement in the quality of food.
10
GREGORY
16. mar. 2023
·
Overnattede 7 nætter
Did not have buffet at night. You had to have reservations at specialty restaurants. It was nit easy to get reservations.
Did not have buffet at night. You had to have reservations at specialty restaurants. It was nit easy to get reservations.
10
Shelina
6. nov. 2025
·
Overnattede 8 nætter
We had an absolutely wonderfl and relaxing stay at the Royal Hideaway. We enjoyed it so much we would love to go back to visit. Staff is amazing. Everyone was kind, helpful, and willing to help. This is truly a rare quality to find at resorts now a days. The room was well furnished and beds were so heavenly to sleep in. The food was hit and miss, but when it was a hit... ohh it was delicious.The buffet was always a good bet. The beach was incredible. Shallow water for days. The beach service was top notch and chairs were always available. We saw at least 2 beach service people walkjng around taking drink and food orders from 9 am till 5 pm. They were also quick to return with your items. This is the best beach service I have seen. It even tops the butlers I have had at numerous Sandals resorts. The infrastructure is beautiful but shows wear and tear. They paint over areas that can really use repair, but thus qould be the only area of improvement. But everything else was so wonderful that any of this was almost an afterthought. Guests tend to be couples and older. Not a party ir loud resort. This resort is all about relaxation. Check in and out was fast and efficient. We cant wait to return!
We had an absolutely wonderfl and relaxing stay at the Royal Hideaway. We enjoyed it so much we would love to go back to visit. Staff is amazing. Everyone was kind, helpful, and willing to help. This is truly a rare quality to find at resorts now a days. The room was well furnished and beds were so heavenly to sleep in. The food was hit and miss, but when it was a hit... ohh it was delicious.The buffet was always a good bet. The beach was incredible. Shallow water for days. The beach service was top notch and chairs were always available. We saw at least 2 beach service people walkjng around taking drink and food orders from 9 am till 5 pm. They were also quick to return with your items. This is the best beach service I have seen. It even tops the butlers I have had at numerous Sandals resorts. The infrastructure is beautiful but shows wear and tear. They paint over areas that can really use repair, but thus qould be the only area of improvement. But everything else was so wonderful that any of this was almost an afterthought. Guests tend to be couples and older. Not a party ir loud resort. This resort is all about relaxation. Check in and out was fast and efficient. We cant wait to return!
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AI-genereret oversigt baseret på de seneste gæsteanmeldelser
10
Blanca
for 4 uger siden
·
Overnattede 7 nætter
Everything was excellent, No complaints
Everything was excellent, No complaints
8
Roque
25. sep. 2026
·
Overnattede 1 nat
Hotel muy agradable pero lo que lo hace único y muy placentero es el servicio de todo el personal , son muy atentos y amables, desde el bellboy, recepción así como todos los meseros y empleados del hotel, sin dudas eso fue lo mejor de toda nuestra estancia, seguro vuelvo pronto
Hotel muy agradable pero lo que lo hace único y muy placentero es el servicio de todo el personal , son muy atentos y amables, desde el bellboy, recepción así como todos los meseros y empleados del hotel, sin dudas eso fue lo mejor de toda nuestra estancia, seguro vuelvo pronto
10
Mario
14. jul. 2026
·
Overnattede 9 nætter
We had a fantastic and relaxing time at the Royal Hideaway. The property is beautiful and vintage in its decor and we absolutely loved that. The rooms were nice and comfortable. Everyone was extremely friendly and helpful. Only recommendation is a bit more entertainment in the evening. Cannot wait to go back next year!
We had a fantastic and relaxing time at the Royal Hideaway. The property is beautiful and vintage in its decor and we absolutely loved that. The rooms were nice and comfortable. Everyone was extremely friendly and helpful. Only recommendation is a bit more entertainment in the evening. Cannot wait to go back next year!
10
Walter
13. jul. 2026
·
Overnattede 3 nætter
Wonderful resort and people. Service was great.. Thanks to Ricky and Javier.
Wonderful resort and people. Service was great.. Thanks to Ricky and Javier.
10
Ricardo De
13. jul. 2026
·
Overnattede 5 nætter
Toda nuestra estadía fue genial .comidas cuartos y el servicio estupendo .la pasamos increíble.a excepción de un dia en la.alberca y la queja es de los camastros los tengan apartados para gente que reside ahi .desgraciadamente nos movieron después de tener un camastro eh incluso nos perdieron hasta nuestro termo .pero bueno en general todo fue genial ..
Toda nuestra estadía fue genial .comidas cuartos y el servicio estupendo .la pasamos increíble.a excepción de un dia en la.alberca y la queja es de los camastros los tengan apartados para gente que reside ahi .desgraciadamente nos movieron después de tener un camastro eh incluso nos perdieron hasta nuestro termo .pero bueno en general todo fue genial ..
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Øjeblikkelige AI-svar er baseret på oplysninger om hotellet
Priser for kommende datoer
november 2026
sø. | ma. | ti. | on. | to. | fr. | lø. |
|---|---|---|---|---|---|---|
december 2026
sø. | ma. | ti. | on. | to. | fr. | lø. |
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Billigere
Dyrere
Gennemsnitlig pris pr. nat på tværs af tilbud, inkl. skatter og gebyrer.
Priser i USD for 2 gæster opdateres dagligt.
- 2026-11-02: 320.8504556694031USD
- 2026-11-03: 331.02334125930787USD
- 2026-11-04: 353.61735953216555USD
- 2026-11-05: 360.1468202413941USD
- 2026-11-06: 316.9942411811829USD
- 2026-11-07: 316.9942411811829USD
- 2026-11-08: 326.3569497903443USD
- 2026-11-09: 326.8414931558228USD
- 2026-11-10: 317.4648965783692USD
- 2026-11-11: 330.74431935089115USD
- 2026-11-12: 331.4885711357117USD
- 2026-11-13: 317.4648965783692USD
- 2026-11-14: 331.4885711357117USD
- 2026-11-15: 326.8414931558228USD
- 2026-11-16: 553.2194028063965USD
- 2026-11-17: 531.8005728086854USD
- 2026-11-18: 543.8428062289429USD
- 2026-11-19: 333.5591068310547USD
- 2026-11-20: 314.78584948608403USD
- 2026-11-21: 325.7634182904053USD
- 2026-11-22: 314.78584948608403USD
- 2026-11-23: 320.68110435089113USD
- 2026-11-24: 319.5825899449158USD
- 2026-11-25: 571.8160406823731USD
- 2026-11-26: 651.0039392193604USD
- 2026-11-27: 305.4226631581116USD
- 2026-11-28: 296.0326563311768USD
- 2026-11-29: 305.4226631581116USD
- 2026-11-30: 320.22089052200323USD
- 2026-12-01: 446.98398650344853USD
- 2026-12-02: 459.22532629959113USD
- 2026-12-03: 435.3287394429017USD
- 2026-12-04: 554.6732717622376USD
- 2026-12-05: 421.1416168066407USD
- 2026-12-06: 391.1381797746277USD
- 2026-12-07: 421.1416168066407USD
- 2026-12-08: 410.9861679533387USD
- 2026-12-09: 362.99497979278567USD
- 2026-12-10: 410.9861679533387USD
- 2026-12-11: 408.5681941912842USD
- 2026-12-12: 384.473490519104USD
- 2026-12-13: 391.30951021392826USD
- 2026-12-14: 391.30951021392826USD
- 2026-12-15: 362.5104023045349USD
- 2026-12-16: 344.2417866378785USD
- 2026-12-17: 340.531754105835USD
- 2026-12-18: 340.531754105835USD
- 2026-12-19: 362.99497979278567USD
- 2026-12-20: 391.30951021392826USD
- 2026-12-21: 408.5681941912842USD
- 2026-12-22: 405.4382146641541USD
- 2026-12-23: 438.0211626618958USD
- 2026-12-24: 501.7514453846741USD
- 2026-12-25: 495.28712504760745USD
- 2026-12-26: 516.6535083444214USD
- 2026-12-27: 564.6357563386537USD
- 2026-12-28: 809.7292217263795USD
- 2026-12-29: 973.8268617367554USD
- 2026-12-30: 997.5925536392213USD
- 2026-12-31: 967.493061003418USD
- 2027-01-01: 539.0603290888978USD
- 2027-01-02: 426.90392935089113USD
Receptionspersonalet tager imod gæster ved ankomst til overnatningsstedet. Kontakt overnatningsstedet via oplysningerne i din reservationsbekræftelse for at få flere oplysninger. Oplysninger fra overnatningsstedet kan være oversat ved hjælp af automatiserede oversættelsesværktøjer.
Indtjekning skal udføres af en person, på mindst 18 år.
- Gebyrer for ekstra opredninger kan forekomme og varierer afhængigt af overnatningsstedets politik
- Gyldigt billed-ID og kreditkort, debetkort eller kontant depositum kan være påkrævet ved indtjekning til dækning af påløbende udgifter
- Særlige ønsker afhænger af tilgængelighed ved indtjekning og kan medføre ekstra gebyrer. Særlige ønsker kan ikke garanteres
- Dette overnatningssted accepterer kreditkort, debetkort og kontanter
- Overnatningsstedets sikkerhedsforanstaltninger inkluderer brandslukker, røgalarm, sikkerhedsalarm og førstehjælpskasse
- Dette overnatningssted har udendørsområder såsom altaner, balkoner eller terrasser, der muligvis ikke er egnede for børn. Hvis du har spørgsmål, anbefaler vi, at du kontakter overnatningsstedet inden ankomst for at bekræfte, at de har et passende værelse til dig
- Bemærk venligst, at kulturelle normer og gæstepolitik varierer afhængigt af land og overnatningssted. De angivne politikker kommer fra overnatningsstedet
- Restauranterne på dette overnatningssted kræver formel påklædning.
- Børn på 17 år og derunder er ikke tilladt på dette overnatningssted kun for voksne.
- Overnatningsstedet har forbundne/tilstødende værelser, som kan være til rådighed, afhængig af tilgængelighed. Gæster kan anmode om disse værelser ved at kontakte overnatningsstedet direkte via kontaktoplysningerne på reservationsbekræftelsen.
- Ingen kæledyr er tilladt på hotellet. Dette gælder også servicedyr som f.eks. førerhunde.
- Dette overnatningssted tager mod gæster af alle seksuelle orienteringer og kønsidentiteter (LGBTQ+-venligt).
Populære faciliteter
Parkering
Transport til/Fra lufthavn
Restaurant
Swimmingpool
Forretningscenter
Roomservice
Serviceydelser
Forretningscenter
Turistservice
Renseri
Rengøring
Beværtningsfaciliteter
Valutaveksling
Sikkerhedsboks
Hæveautomat
Cykeludlejning
Rygeområde
Ekspres check-in/check-out
Vaskeri
24-Hour Front Desk
Concierge Services
Generelt
Roomservice
Restaurant
Ikkerygerværelser
Spa/Jacuzzi
Massage
Spa og wellnesscenter
Barber/Skønhedssalon
Bar ved poolen
Morgenmad på værelset
Kun voksne
Beach Sun Loungers
Snack Bar/Deli
Aktiviteter
Swimmingpool
Tennisbaner
Have
Golfbane (i nærheden)
Strand - i nærheden
Dykning
Cykling
Billiard
Fiskeri
Udendørs pool
Livemusik
Bicycle Tour Information
Evening Entertainment
Pool (Seasonal Outdoor)
Bordtennis
Terrasse
Fitness Center (nearby)
Parkering
Parkering
Transport til/Fra lufthavn
Overvåget parkering
Gratis parkering
Parking (Limited)
Parking Onsite
Internet
Gratis wi-fi