Las Nubes de Holbox
116 $US
/nuit
Moyenne pour novembre
Prix pour Las Nubes de Holbox
Sélectionnez les dates pour voir les prix et les disponibilités
116 $US
/nuit
Moyenne pour novembre
Prix moyens mensuels
À Las Nubes de Holbox, les prix par nuit s'élèvent en moyenne à 99 $US pendant le mois le moins cher (octobre) et à 219 $US pendant le mois le plus cher (décembre), sur la base des 12 derniers mois.
| Mois | Prix moyen |
|---|---|
| janvier | 184 $US |
| février | 176 $US |
| mars | 166 $US |
| avril | 148 $US |
| mai | 104 $US |
| juin | 102 $US |
| juillet | 138 $US |
| août | 147 $US |
| septembre | 107 $US |
| octobre | 99 $US |
| novembre | 116 $US |
| décembre | 219 $US |
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nov. · 116 $US
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Le plus cher : décembre (env. 219 $US)
Le moins cher : octobre (env. 99 $US)
À propos de cet établissement
Détendez-vous dans cet hôtel en bord de mer doté de 3 piscines extérieures, d'un spa et d'un restaurant sur place offrant des vues sur l'océan.
Emplacement
Las Nubes de Holbox vous donne rendez-vous à Isla Holbox, plus précisément sur une plage privée. Profitez de votre séjour pour expérimenter de nouvelles activités aux célèbres Chemin de la Plage Paseo Kuka et Ferry Holbox. Vous préférez le calme et la beauté des grands espaces ? Mettez plutôt le cap sur les magnifiques sites de Plage d'Holbox et Réserve Naturelle Yum Balam. Amateur de sports nautiques ? Profitez de votre passage dans la région pour tester la voile ou découvrez des activités telles que l'observation des baleines si vous préférez vous éclater au grand air.
Restaurant
Piscine
Ascenseur
Baby-sitting/Services pour enfants
Concierge
Ménage
Emplacement
Holbox Island, C. P.º Kuka, Holbox, Quintana Roo, Mexique
Options de chambre
1
Twin Standard
Détails de la chambre
Couchages 4
2
Suite Garden View
Détails de la chambre
Couchages 8
43 ft²
Balcon ou terrasseClimatisationWi-Fi (gratuit)Salle de bain privée
4
Master Suite “El Mar
Détails de la chambre
Couchages 2
495 ft²
2
Bungalow Garden View (2 Camas Matrimonial)
Détails de la chambre
Couchages 3
344 ft²
4
Suite King Size Bed
Détails de la chambre
Couchages 8
Balcon ou terrasseClimatisationWi-Fi (gratuit)Salle de bain privée
6
Bungalow Garden View
Détails de la chambre
344 ft²
BalconClimatisationSalle de bainLit(s) supplémentaire(s) (sur demande)
1
Suite Ocean View
Détails de la chambre
1 Lit Simple
Couchages 8
Balcon ou terrasseClimatisationWi-Fi (gratuit)Salle de bain privée
5
Junior Suite Ocean View
Détails de la chambre
1 Grand Lit Double
Couchages 5
38 ft²
Balcon ou terrasseClimatisationWi-Fi (gratuit)Salle de bain privée
5
Bungalow Ocean View Two Double Beds
Détails de la chambre
2 Lits Doubles Standard
38 ft²
Balcon ou terrasseClimatisationWi-Fi (gratuit)Salle de bain privée
12
Master Suite “Las Hamacas
Détails de la chambre
Couchages 2
689 ft²
6
Junior Suite Ocean View Two Double Beds
Détails de la chambre
2 Lits Doubles Standard
Couchages 5
38 ft²
Balcon ou terrasseClimatisationWi-Fi (gratuit)Salle de bain privée
2
Bungalow Standard
Détails de la chambre
Balcon ou terrasseClimatisationWi-Fi (gratuit)Salle de bain privée
1
Room Ocean View
Détails de la chambre
3
Junior Suite Standard
Détails de la chambre
1 Lit Simple
Couchages 5
Balcon ou terrasseClimatisationWi-Fi (gratuit)Salle de bain privée
11
Junior Suite Garden View (Cama King)
Détails de la chambre
Couchages 2
441 ft²
BalconClimatisationSalle de bainLit(s) supplémentaire(s) (sur demande)
5
Junior Suite Ocean View (Cama King)
Détails de la chambre
Couchages 2
495 ft²
BalconClimatisationSalle de bainLit(s) supplémentaire(s) (sur demande)
8
Junior Suite Ocean View (2 Camas Matrimonial)
Détails de la chambre
Couchages 3
495 ft²
1
House Run of House
Détails de la chambre
Couchages 8
1
Double Sea View
Détails de la chambre
Couchages 4
Balcon ou terrasseClimatisationWi-Fi (gratuit)Salle de bain privée
1
Suite Partial Ocean View
Détails de la chambre
Couchages 8
1
Bungalow Two Beds
Détails de la chambre
6
Junior Suite Ocean View King Bed
Détails de la chambre
1 Lit Double Standard
Couchages 5
409 ft²
Balcon ou terrasseClimatisationWi-Fi (gratuit)Salle de bain privée
1
Junior Suite Two Beds
Détails de la chambre
Couchages 5
409 ft²
Climatisation
1
Room Run of House
Détails de la chambre
1 Lit Simple
1
Suite Standard
Détails de la chambre
Couchages 8
Balcon ou terrasseClimatisationWi-Fi (gratuit)Salle de bain privée
7
Junior Suite Garden View (2 Camas Matrimonial)
Détails de la chambre
Couchages 3
441 ft²
BalconClimatisationSalle de bainLit(s) supplémentaire(s) (sur demande)
4
Bungalow Ocean View
Détails de la chambre
377 ft²
28
Junior Suite Sea View
Détails de la chambre
Couchages 5
409 ft²
Balcon ou terrasseClimatisationWi-Fi (gratuit)Salle de bain privée
18
Junior Suite with Views
Détails de la chambre
Couchages 5
Balcon ou terrasseClimatisationWi-Fi (gratuit)Salle de bain privée
1
Suite Sea View
Détails de la chambre
Couchages 8
Balcon ou terrasseClimatisationWi-Fi (gratuit)Salle de bain privée
1
Double Or Twin Capacity 2
Détails de la chambre
Couchages 6
2
Bungalow Sea View
Détails de la chambre
1 Lit Simple
388 ft²
Balcon ou terrasseClimatisationWi-Fi (gratuit)Salle de bain privée
1
Junior Suite King Size Bed
Détails de la chambre
Couchages 5
Balcon ou terrasseClimatisationWi-Fi (gratuit)Salle de bain privée
3
Bungalow Garden View King Bed
Détails de la chambre
1 Très Grand Lit Double
38 ft²
Balcon ou terrasseClimatisationWi-Fi (gratuit)Salle de bain privée
1
Room Garden View
Détails de la chambre
5
Master Suite “Las Nubes
Détails de la chambre
Couchages 2
495 ft²
1
Suite Partial Sea View
Détails de la chambre
Couchages 8
3
Junior Suite Garden View
Détails de la chambre
Couchages 5
409 ft²
Balcon ou terrasseClimatisationWi-Fi (gratuit)Salle de bain privée
1
Junior Suite Sea View King Bed
Détails de la chambre
Couchages 5
1
Quadruple Garden View
Détails de la chambre
Couchages 4
1
Suite Partial Ocean View King Bed
Détails de la chambre
Couchages 8
1
Bungalow Two Bedrooms
Détails de la chambre
Balcon ou terrasseClimatisationWi-Fi (gratuit)Salle de bain privée
1
Suite Side Sea View
Détails de la chambre
Couchages 8
1
Bungalow Ocean View King Bed
Détails de la chambre
1
Room Capacity 3
Détails de la chambre
Avis des voyageurs sur Las Nubes de Holbox
8.1
Très bien
Basé sur 282 avis vérifiés
Qui séjourne ici ?
Couples
57%
Familles
36%
Groupes
6%
Ce qu'en disent des voyageurs
Résumé généré par l'IA basé sur les avis récents des voyageurs
À l'hôtel Las Nubes Holbox, les clients louent le cadre magnifique et paisible près de Punta Mosquito, avec de superbes vues et une faune abondante, tout en notant que les installations sont vieillissantes, avec des travaux occasionnels et des chambres qui peuvent paraître désuètes ou avoir besoin d'entretien.
Lire plusCes informations vous ont-elles été utiles ?
Ce qu'en disent des voyageurs
À l'hôtel Las Nubes Holbox, les clients louent le cadre magnifique et paisible près de Punta Mosquito, avec de superbes vues et une faune abondante, tout en notant que les installations sont vieillissantes, avec des travaux occasionnels et des chambres qui peuvent paraître désuètes ou avoir besoin d'entretien.
L'établissement est éloigné de la ville, ce qui oblige beaucoup de personnes à prendre des taxis ou à faire de longues promenades sur la plage. L'accès peut être difficile après de fortes pluies en raison des rues inondées. Les commentaires sur le service sont très contrastés : beaucoup trouvent l'équipe accueillante et serviable, mais le service au restaurant et la qualité du petit-déjeuner sont inégaux et souvent lents. Attendez-vous à un séjour paisible, axé sur la nature, avec des vues exceptionnelles, compensé par des contraintes logistiques et un entretien variable.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Équipements
L'emplacement en bord de mer et les bancs de sable sont un point fort, et certains clients ont apprécié le club de plage et les massages. Cependant, des fermetures pour travaux, des piscines vieillissantes ou sales et une disponibilité irrégulière des vélos ou des services de spa ont été signalées.
Avis de voyageur à ce sujet
10
Diane
2 mai 2023
·
A séjourné 3 nuits
What an amazing experience. The property is beautiful, peaceful and relaxing. The access to Punta Mosquito is awesome. The staff is friendly, lively and welcoming. We had an amazing couples massage with the sound of the ocean and birds singing. Highly recommended. Shout out to the whole staff at Las Nubes. You all made our stay perfect.
What an amazing experience. The property is beautiful, peaceful and relaxing. The access to Punta Mosquito is awesome. The staff is friendly, lively and welcoming. We had an amazing couples massage with the sound of the ocean and birds singing. Highly recommended. Shout out to the whole staff at Las Nubes. You all made our stay perfect.
8
Annie
30 août 2025
·
A séjourné 3 nuits
Amazing position, quiet and beautifully views. The staff are friendly and helpful. The room was clean but run down, tiles missing, tap not working( but two sinks so not a problem) rusting around the units. Also could have done with a few more hooks to hang towels. Pools were well maintained and the breakfast was delicious. We throughly enjoyed our stay, meeting all the wildlife ! Note the hotel is walking distance from the town but it’s hot and walking for 20 minutes it’s hard work so expect to take taxis.
Amazing position, quiet and beautifully views. The staff are friendly and helpful. The room was clean but run down, tiles missing, tap not working( but two sinks so not a problem) rusting around the units. Also could have done with a few more hooks to hang towels. Pools were well maintained and the breakfast was delicious. We throughly enjoyed our stay, meeting all the wildlife ! Note the hotel is walking distance from the town but it’s hot and walking for 20 minutes it’s hard work so expect to take taxis.
8
Tami
2 déc. 2024
·
A séjourné 4 nuits
The property is far from town, so the taxi cost added up. The beach was ok but not as good as the hotels closer to town. The massages by Denise and Jesus were the very best ever
The property is far from town, so the taxi cost added up. The beach was ok but not as good as the hotels closer to town. The massages by Denise and Jesus were the very best ever
10
MANUEL
28 nov. 2024
·
A séjourné 2 nuits
Su club de playa privado muy bonito y disfrutando de la tranquilidad de la naturaleza
Su club de playa privado muy bonito y disfrutando de la tranquilidad de la naturaleza
10
Alexandra Varela de
6 févr. 2025
·
A séjourné 4 nuits
Solo las albercas no me encantaron, podrían darles una renovada
Solo las albercas no me encantaron, podrían darles una renovada
4
adolfo
9 janv. 2025
·
A séjourné 4 nuits
Nos gusto la lejania de todo y lo aislado. La limpieza del cuarto. Lo que no nos giusto. No habia personal. No habia chef. Se les fue y el.desatuno era miy bueno, pero ya no. Ya solo es un buffet salado y sin opciones, Hubo una gotera. Se acabo el agua y no habia personal para ayudar. Les falta mucho mantenimiento. Ya no dan bicis y tampoco kayac. El precio yars alto para lo que ofrecen. Ya no son un buen hotel. Ya esta abandonado. Ojala lo arreglen para volver
Nos gusto la lejania de todo y lo aislado. La limpieza del cuarto. Lo que no nos giusto. No habia personal. No habia chef. Se les fue y el.desatuno era miy bueno, pero ya no. Ya solo es un buffet salado y sin opciones, Hubo una gotera. Se acabo el agua y no habia personal para ayudar. Les falta mucho mantenimiento. Ya no dan bicis y tampoco kayac. El precio yars alto para lo que ofrecen. Ya no son un buen hotel. Ya esta abandonado. Ojala lo arreglen para volver
2
Johana
26 juin 2025
·
A séjourné 3 nuits
0/10 stars if I could. The hotels was under construction but that’s not advertised anywhere. 2 of the 3 pools were closed the entire time. All we heard all day was hammering and jackhammers. The lights kept going off. The spa services advertised are not actually offered on site. Don’t even get me started on the service. 45 minutes to make eggs and bacon. An hour to make cheese fries and they were still raw. I complained and the manager didn’t even acknowledge us the following day. Would never recommend this place.
0/10 stars if I could. The hotels was under construction but that’s not advertised anywhere. 2 of the 3 pools were closed the entire time. All we heard all day was hammering and jackhammers. The lights kept going off. The spa services advertised are not actually offered on site. Don’t even get me started on the service. 45 minutes to make eggs and bacon. An hour to make cheese fries and they were still raw. I complained and the manager didn’t even acknowledge us the following day. Would never recommend this place.
2
Daisy Natali Guerrero
10 juil. 2025
·
A séjourné 6 nuits
Trying to be fair, but this is the worst hotel I’ve ever stayed in. Las Nubes de Holbox is old, dirty, and seriously understaffed. The photos on their website are extremely misleading, clearly taken many years ago. The hotel no longer looks anything like what is advertised. Their so-called beach club is not actually on the beach. You have to cross a swampy puddle that smells terrible and is full of mosquitoes. After that, you reach a rocky shore that has nothing to do with the stunning beaches Holbox is known for. I’ll leave photos for reference. What they call a beach club is just a few old, rusted, and filthy beds. Again, photos will speak for themselves. The room I was given looked nothing like the photos either. I found a giant scorpion inside my shoe and it almost stung me twice. I went to the front desk for help, not even knowing if I had been stung, and they had no emergency kit. Not even the basics. No one apologized or showed any concern. I understand we’re in the jungle, but the scorpion was in the room because clearly the space is not well maintained. The room was old, dusty, and forgotten, which is likely why the scorpion was even there. The next day, after all that, they just offered to switch my room and gave me a welcome cocktail as an apology. (Lol). There is not enough staff in this hotel. You always have to wait a long time at the restaurant, and service in general is very slow. The included breakfast is a joke. It’s eggs every day, tasteless eggs.
Trying to be fair, but this is the worst hotel I’ve ever stayed in. Las Nubes de Holbox is old, dirty, and seriously understaffed. The photos on their website are extremely misleading, clearly taken many years ago. The hotel no longer looks anything like what is advertised. Their so-called beach club is not actually on the beach. You have to cross a swampy puddle that smells terrible and is full of mosquitoes. After that, you reach a rocky shore that has nothing to do with the stunning beaches Holbox is known for. I’ll leave photos for reference. What they call a beach club is just a few old, rusted, and filthy beds. Again, photos will speak for themselves. The room I was given looked nothing like the photos either. I found a giant scorpion inside my shoe and it almost stung me twice. I went to the front desk for help, not even knowing if I had been stung, and they had no emergency kit. Not even the basics. No one apologized or showed any concern. I understand we’re in the jungle, but the scorpion was in the room because clearly the space is not well maintained. The room was old, dusty, and forgotten, which is likely why the scorpion was even there. The next day, after all that, they just offered to switch my room and gave me a welcome cocktail as an apology. (Lol). There is not enough staff in this hotel. You always have to wait a long time at the restaurant, and service in general is very slow. The included breakfast is a joke. It’s eggs every day, tasteless eggs.
2
Gabriela
2 mars 2024
·
A séjourné 3 nuits
I would not recommend this hotel due to the following reasons: 1. Access to the ocean was blocked and the decks were non usable and non accessible due to construction. Not what was advertised and no prior notification. 2. There was no hot water in the room and difficult to shower my twin daughters. 3. Windows not working, When it rained the water would come in. 4. They used the ocean to fill the pool water. 5. The worst part was when they told us to pack our stuff on our last day supposedly due to bad weather but they had no other rooms to accommodate my family but checking in more guest as they escorted us out and sent us to a one star hotel where the shower and toilet where clogged. Also as they wanted us to leave they wanted us to pay them for drinks they had not served us. They removed the beds and furniture and said no matter what we couldn’t stay there. It was the worst experience that I have ever experienced in any hotels in my life and the worst part was that I was with my family and my small twin daughters. We asked the manager Lorena to refund us our money back for the night we were not staying there and she refused. Instead kept asking the other hotel to request that we return the plastic bag. See pictures
I would not recommend this hotel due to the following reasons: 1. Access to the ocean was blocked and the decks were non usable and non accessible due to construction. Not what was advertised and no prior notification. 2. There was no hot water in the room and difficult to shower my twin daughters. 3. Windows not working, When it rained the water would come in. 4. They used the ocean to fill the pool water. 5. The worst part was when they told us to pack our stuff on our last day supposedly due to bad weather but they had no other rooms to accommodate my family but checking in more guest as they escorted us out and sent us to a one star hotel where the shower and toilet where clogged. Also as they wanted us to leave they wanted us to pay them for drinks they had not served us. They removed the beds and furniture and said no matter what we couldn’t stay there. It was the worst experience that I have ever experienced in any hotels in my life and the worst part was that I was with my family and my small twin daughters. We asked the manager Lorena to refund us our money back for the night we were not staying there and she refused. Instead kept asking the other hotel to request that we return the plastic bag. See pictures
10
Jennifer
29 août 2024
·
A séjourné 4 nuits
Las nubes has breathtaking views of Holbox! We absolutely loved everything about our time here. We really enjoyed the breakfast (although the friendly/hungry iguanas were an unexpected surprise)! The hotel provided bikes that we used most days to explore the beautiful town and eat/drink at different locations. Staff were super friendly and service was excellent. The day club was amazing! Love that they played Mexican music when we requested it. The ocean near the hotel was calm and relaxing! Our room had the most incredible views! Can’t wait to come back!!!! I’d recommend this place 10/10!
Las nubes has breathtaking views of Holbox! We absolutely loved everything about our time here. We really enjoyed the breakfast (although the friendly/hungry iguanas were an unexpected surprise)! The hotel provided bikes that we used most days to explore the beautiful town and eat/drink at different locations. Staff were super friendly and service was excellent. The day club was amazing! Love that they played Mexican music when we requested it. The ocean near the hotel was calm and relaxing! Our room had the most incredible views! Can’t wait to come back!!!! I’d recommend this place 10/10!
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Propreté
De nombreux clients ont trouvé les chambres et certains espaces communs propres, mais d'autres ont signalé la présence de parasites (scorpions/blattes), de fortes odeurs chimiques et des lacunes en matière de ménage pendant les périodes d'affluence. Les toilettes publiques et certaines zones présentaient des problèmes de propreté liés à l'entretien.
Avis de voyageur à ce sujet
8
Jorge
21 janv. 2026
·
A séjourné 1 nuit
La habitación muy limpia, pero el tipo de desinfectante que usan o el tipo de lava pisos el olor es muy penetrante y desagradable
La habitación muy limpia, pero el tipo de desinfectante que usan o el tipo de lava pisos el olor es muy penetrante y desagradable
10
Ruben
3 sept. 2025
·
A séjourné 4 nuits
La habitación y el hotel estuvieron increíbles, fue con vista al mar, aparte de estar limpia el como está acomodada y decorada hizo de nuestra estancia algo maravilloso. El personal es súper amable: Lenny, Alexis, Ángel y demás personal muy atentos a lo que necesites, felicidades por tan excelente personal. El desayuno se agradece, muy completo y rico, con una vista espectacular. Definitivamente volveremos a este hotel.
La habitación y el hotel estuvieron increíbles, fue con vista al mar, aparte de estar limpia el como está acomodada y decorada hizo de nuestra estancia algo maravilloso. El personal es súper amable: Lenny, Alexis, Ángel y demás personal muy atentos a lo que necesites, felicidades por tan excelente personal. El desayuno se agradece, muy completo y rico, con una vista espectacular. Definitivamente volveremos a este hotel.
6
Alejandro
17 févr. 2025
·
A séjourné 3 nuits
Our room was average and unfortunately we had a lot of cockroaches in our room. They are short on cleaning staff; the restrooms in the public areas are always in need of cleaning. The staff in the restaurant and spa are extremely friendly and helpful. We picked this property because it is just outside the most visited area in Holbox which is amazingly beautiful.
Our room was average and unfortunately we had a lot of cockroaches in our room. They are short on cleaning staff; the restrooms in the public areas are always in need of cleaning. The staff in the restaurant and spa are extremely friendly and helpful. We picked this property because it is just outside the most visited area in Holbox which is amazingly beautiful.
8
Francisco
1 mai 2025
·
A séjourné 3 nuits
Muy limpio y responsable con el medio ambiente; personal de limpieza y recepcion excelente , servicio en Restaurant 3/5 ; y aún no me envían mi factura
Muy limpio y responsable con el medio ambiente; personal de limpieza y recepcion excelente , servicio en Restaurant 3/5 ; y aún no me envían mi factura
4
NORMA
18 avr. 2024
·
A séjourné 6 nuits
Me he quedado en este hotel 4 veces, 3 en la Suite Las Hamacas y esta es la 1a vez que me quedo en la Suite Del Mar (28) y tuve una mala experiencia desde mi llegada: edredón y sábanas sucias, no dejaron cápsulas para café, no salía agua caliente ni había presión de agua en la regadera. Fueron lo “arreglaron” y a los 2 días pasó de nuevo, bañándome con agua fría y un chorrillo de agua. Luego una noche no había agua ni para bajarle al baño. Q la empresa no había llenado la cisterna. Lo resolvieron a la 1 am Un día pedí un taxi y quedaron de avisarme, pasaron 30 min y nada, obviamente me fui, y “Alexis” me dijo después q lo tenía q pagar, q estaba atendiendo otros clientes y por eso no me avisó, me dijo q eran 200 cuando siempre pagaba 150 y cuando le digo q porqué si siempre pago 150 me dice: “bueno pague $150” (lo tengo x escrito en WhatsApp). No lo pagué porque no fue mi error… El restaurante: la comida es buena, servicio lento, café frío (aún pidiendo el capuchino q no está incluido en el desayuno). Hubo más detalles,.. pero se alargaría muchísimo más… LO BUENO:: una chica nueva llamada “LENNY” con una excelente disposición para ayudar y muy buena actitud, apoyándonos y al pendiente. Ella resolvió lo de la falta de agua buscando al vigilante aún y cuando no le correspondía. Sentimientos encontrados, no sé si regresaría al hotel, quizás solo por la buena ubicación y playa q tiene, por LENNY y siempre y cuando sea otra Suite.
Me he quedado en este hotel 4 veces, 3 en la Suite Las Hamacas y esta es la 1a vez que me quedo en la Suite Del Mar (28) y tuve una mala experiencia desde mi llegada: edredón y sábanas sucias, no dejaron cápsulas para café, no salía agua caliente ni había presión de agua en la regadera. Fueron lo “arreglaron” y a los 2 días pasó de nuevo, bañándome con agua fría y un chorrillo de agua. Luego una noche no había agua ni para bajarle al baño. Q la empresa no había llenado la cisterna. Lo resolvieron a la 1 am Un día pedí un taxi y quedaron de avisarme, pasaron 30 min y nada, obviamente me fui, y “Alexis” me dijo después q lo tenía q pagar, q estaba atendiendo otros clientes y por eso no me avisó, me dijo q eran 200 cuando siempre pagaba 150 y cuando le digo q porqué si siempre pago 150 me dice: “bueno pague $150” (lo tengo x escrito en WhatsApp). No lo pagué porque no fue mi error… El restaurante: la comida es buena, servicio lento, café frío (aún pidiendo el capuchino q no está incluido en el desayuno). Hubo más detalles,.. pero se alargaría muchísimo más… LO BUENO:: una chica nueva llamada “LENNY” con una excelente disposición para ayudar y muy buena actitud, apoyándonos y al pendiente. Ella resolvió lo de la falta de agua buscando al vigilante aún y cuando no le correspondía. Sentimientos encontrados, no sé si regresaría al hotel, quizás solo por la buena ubicación y playa q tiene, por LENNY y siempre y cuando sea otra Suite.
2
Daisy Natali Guerrero
10 juil. 2025
·
A séjourné 6 nuits
Trying to be fair, but this is the worst hotel I’ve ever stayed in. Las Nubes de Holbox is old, dirty, and seriously understaffed. The photos on their website are extremely misleading, clearly taken many years ago. The hotel no longer looks anything like what is advertised. Their so-called beach club is not actually on the beach. You have to cross a swampy puddle that smells terrible and is full of mosquitoes. After that, you reach a rocky shore that has nothing to do with the stunning beaches Holbox is known for. I’ll leave photos for reference. What they call a beach club is just a few old, rusted, and filthy beds. Again, photos will speak for themselves. The room I was given looked nothing like the photos either. I found a giant scorpion inside my shoe and it almost stung me twice. I went to the front desk for help, not even knowing if I had been stung, and they had no emergency kit. Not even the basics. No one apologized or showed any concern. I understand we’re in the jungle, but the scorpion was in the room because clearly the space is not well maintained. The room was old, dusty, and forgotten, which is likely why the scorpion was even there. The next day, after all that, they just offered to switch my room and gave me a welcome cocktail as an apology. (Lol). There is not enough staff in this hotel. You always have to wait a long time at the restaurant, and service in general is very slow. The included breakfast is a joke. It’s eggs every day, tasteless eggs.
Trying to be fair, but this is the worst hotel I’ve ever stayed in. Las Nubes de Holbox is old, dirty, and seriously understaffed. The photos on their website are extremely misleading, clearly taken many years ago. The hotel no longer looks anything like what is advertised. Their so-called beach club is not actually on the beach. You have to cross a swampy puddle that smells terrible and is full of mosquitoes. After that, you reach a rocky shore that has nothing to do with the stunning beaches Holbox is known for. I’ll leave photos for reference. What they call a beach club is just a few old, rusted, and filthy beds. Again, photos will speak for themselves. The room I was given looked nothing like the photos either. I found a giant scorpion inside my shoe and it almost stung me twice. I went to the front desk for help, not even knowing if I had been stung, and they had no emergency kit. Not even the basics. No one apologized or showed any concern. I understand we’re in the jungle, but the scorpion was in the room because clearly the space is not well maintained. The room was old, dusty, and forgotten, which is likely why the scorpion was even there. The next day, after all that, they just offered to switch my room and gave me a welcome cocktail as an apology. (Lol). There is not enough staff in this hotel. You always have to wait a long time at the restaurant, and service in general is very slow. The included breakfast is a joke. It’s eggs every day, tasteless eggs.
4
Jose J
20 sept. 2022
·
A séjourné 3 nuits
El primer día nos salió un alacrán por el lavabo, nunca hubo agua caliente constante, la habitación alejada de la playa. En definitiva no vale la pena por el precio que se pago. No lo recomiendo.
El primer día nos salió un alacrán por el lavabo, nunca hubo agua caliente constante, la habitación alejada de la playa. En definitiva no vale la pena por el precio que se pago. No lo recomiendo.
8
HAYES CHADWICK
1 juil. 2024
·
A séjourné 6 nuits
Lenny, the restaurant manager, greeted us the first night upon arrival and made sure to leave her number in case we needed anything. The included breakfast was always delicious. Oswaldo was there every morning to greet us with coffee and pastries and fruit and a mini Spanish lesson. Dinners are not included by were still very good. Room was clean. Beach was clean. We only went to the beach club one time. It was ok. Drinks were pretty weak. But the view and everything was perfect. I just wish it would have quit raining and that the downtown area was not mud puddles but I can't blame that on the hotel.
Lenny, the restaurant manager, greeted us the first night upon arrival and made sure to leave her number in case we needed anything. The included breakfast was always delicious. Oswaldo was there every morning to greet us with coffee and pastries and fruit and a mini Spanish lesson. Dinners are not included by were still very good. Room was clean. Beach was clean. We only went to the beach club one time. It was ok. Drinks were pretty weak. But the view and everything was perfect. I just wish it would have quit raining and that the downtown area was not mud puddles but I can't blame that on the hotel.
4
Fabiola
23 juil. 2024
·
A séjourné 6 nuits
Falta limpieza en habitaciones y en general el hotel está muy descuidado en limpieza y mantenimiento, poco personal y el que había con pésima actitud, servicio de restaurante muy lento y con mal servicio, la única que merece reconocimiento por actitud de servicio y amabilidad es Lenny la responsable de restaurante en la tarde. Falta supervisión o cambio de administración.
Falta limpieza en habitaciones y en general el hotel está muy descuidado en limpieza y mantenimiento, poco personal y el que había con pésima actitud, servicio de restaurante muy lento y con mal servicio, la única que merece reconocimiento por actitud de servicio y amabilidad es Lenny la responsable de restaurante en la tarde. Falta supervisión o cambio de administración.
6
Jo
21 août 2025
·
A séjourné 7 nuits
So the location and the closeness to the ocean was fantastic. The service was OK - the facility is clearly old and not well maintained. The cleaning group left our room unlocked after they left one day, and some items were "missing". We asked them to not clean for remainder of the trip. large gap between the door and the floor allowed bugs to come in.
So the location and the closeness to the ocean was fantastic. The service was OK - the facility is clearly old and not well maintained. The cleaning group left our room unlocked after they left one day, and some items were "missing". We asked them to not clean for remainder of the trip. large gap between the door and the floor allowed bugs to come in.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Chambres
Les chambres offrent souvent de belles vues sur la mer et des agencements spacieux et charmants, dont certaines avec des hamacs, mais plusieurs semblent désuètes et souffrent de problèmes d'entretien tels que des problèmes de température de l'eau chaude et des fuites. Le bruit du personnel ou des travaux a été noté par certains. La couverture Wi-Fi et le confort du lit varient, et les vues promises peuvent être partielles.
Avis de voyageur à ce sujet
8
Annie
30 août 2025
·
A séjourné 3 nuits
Amazing position, quiet and beautifully views. The staff are friendly and helpful. The room was clean but run down, tiles missing, tap not working( but two sinks so not a problem) rusting around the units. Also could have done with a few more hooks to hang towels. Pools were well maintained and the breakfast was delicious. We throughly enjoyed our stay, meeting all the wildlife ! Note the hotel is walking distance from the town but it’s hot and walking for 20 minutes it’s hard work so expect to take taxis.
Amazing position, quiet and beautifully views. The staff are friendly and helpful. The room was clean but run down, tiles missing, tap not working( but two sinks so not a problem) rusting around the units. Also could have done with a few more hooks to hang towels. Pools were well maintained and the breakfast was delicious. We throughly enjoyed our stay, meeting all the wildlife ! Note the hotel is walking distance from the town but it’s hot and walking for 20 minutes it’s hard work so expect to take taxis.
6
Emily
13 mars 2024
·
A séjourné 5 nuits
Las Nubes hotel is a 4 star hotel just like casas tortugas… at least 2 of them should be removed. The situation-location of the hotel is PRICELESS the original architecture and construction delightful… (this is why they are still in business) Yet the state of it sad Very cheap sandy rough feeling sheets. We paid extra for the hidrojet tub that wasn’t functioning - regardless we soak in the ocean front tub everyday it was fantastic it could have been wonderful!- The bubbles liquid soap was rancid and when I asked for a new one there answer was “we dont have any more” We ordered room Service and everything came covered in plastic wrap Then the plates staid two full days in our bedroom even though we requested them to be taken away. Included breakfast is what I believe is served in jail… the worst bread, watery sugar “juice” Their “a la carte” menu was OK though. We did enjoy the room service food and their mezcalitas best in town.. we never ate there again. So many wonderful options around the island They have a “beach club” with the must annoying music reggaeton, electronic like cancun party music… all of the guests staying at the same time as we did complained about it. Yet every day the same music for what we ended up spending our beach day at Mawimbi (paradise) Hotel owner! understand this: people going to holbox are looking for SILENCE
Las Nubes hotel is a 4 star hotel just like casas tortugas… at least 2 of them should be removed. The situation-location of the hotel is PRICELESS the original architecture and construction delightful… (this is why they are still in business) Yet the state of it sad Very cheap sandy rough feeling sheets. We paid extra for the hidrojet tub that wasn’t functioning - regardless we soak in the ocean front tub everyday it was fantastic it could have been wonderful!- The bubbles liquid soap was rancid and when I asked for a new one there answer was “we dont have any more” We ordered room Service and everything came covered in plastic wrap Then the plates staid two full days in our bedroom even though we requested them to be taken away. Included breakfast is what I believe is served in jail… the worst bread, watery sugar “juice” Their “a la carte” menu was OK though. We did enjoy the room service food and their mezcalitas best in town.. we never ate there again. So many wonderful options around the island They have a “beach club” with the must annoying music reggaeton, electronic like cancun party music… all of the guests staying at the same time as we did complained about it. Yet every day the same music for what we ended up spending our beach day at Mawimbi (paradise) Hotel owner! understand this: people going to holbox are looking for SILENCE
6
raul ascencion peña
19 nov. 2025
·
A séjourné 2 nuits
Pague habitación vista al mar y era parcial, la alberca más o menos
Pague habitación vista al mar y era parcial, la alberca más o menos
10
Ruben
3 sept. 2025
·
A séjourné 4 nuits
La habitación y el hotel estuvieron increíbles, fue con vista al mar, aparte de estar limpia el como está acomodada y decorada hizo de nuestra estancia algo maravilloso. El personal es súper amable: Lenny, Alexis, Ángel y demás personal muy atentos a lo que necesites, felicidades por tan excelente personal. El desayuno se agradece, muy completo y rico, con una vista espectacular. Definitivamente volveremos a este hotel.
La habitación y el hotel estuvieron increíbles, fue con vista al mar, aparte de estar limpia el como está acomodada y decorada hizo de nuestra estancia algo maravilloso. El personal es súper amable: Lenny, Alexis, Ángel y demás personal muy atentos a lo que necesites, felicidades por tan excelente personal. El desayuno se agradece, muy completo y rico, con una vista espectacular. Definitivamente volveremos a este hotel.
2
Daisy Natali Guerrero
10 juil. 2025
·
A séjourné 6 nuits
Trying to be fair, but this is the worst hotel I’ve ever stayed in. Las Nubes de Holbox is old, dirty, and seriously understaffed. The photos on their website are extremely misleading, clearly taken many years ago. The hotel no longer looks anything like what is advertised. Their so-called beach club is not actually on the beach. You have to cross a swampy puddle that smells terrible and is full of mosquitoes. After that, you reach a rocky shore that has nothing to do with the stunning beaches Holbox is known for. I’ll leave photos for reference. What they call a beach club is just a few old, rusted, and filthy beds. Again, photos will speak for themselves. The room I was given looked nothing like the photos either. I found a giant scorpion inside my shoe and it almost stung me twice. I went to the front desk for help, not even knowing if I had been stung, and they had no emergency kit. Not even the basics. No one apologized or showed any concern. I understand we’re in the jungle, but the scorpion was in the room because clearly the space is not well maintained. The room was old, dusty, and forgotten, which is likely why the scorpion was even there. The next day, after all that, they just offered to switch my room and gave me a welcome cocktail as an apology. (Lol). There is not enough staff in this hotel. You always have to wait a long time at the restaurant, and service in general is very slow. The included breakfast is a joke. It’s eggs every day, tasteless eggs.
Trying to be fair, but this is the worst hotel I’ve ever stayed in. Las Nubes de Holbox is old, dirty, and seriously understaffed. The photos on their website are extremely misleading, clearly taken many years ago. The hotel no longer looks anything like what is advertised. Their so-called beach club is not actually on the beach. You have to cross a swampy puddle that smells terrible and is full of mosquitoes. After that, you reach a rocky shore that has nothing to do with the stunning beaches Holbox is known for. I’ll leave photos for reference. What they call a beach club is just a few old, rusted, and filthy beds. Again, photos will speak for themselves. The room I was given looked nothing like the photos either. I found a giant scorpion inside my shoe and it almost stung me twice. I went to the front desk for help, not even knowing if I had been stung, and they had no emergency kit. Not even the basics. No one apologized or showed any concern. I understand we’re in the jungle, but the scorpion was in the room because clearly the space is not well maintained. The room was old, dusty, and forgotten, which is likely why the scorpion was even there. The next day, after all that, they just offered to switch my room and gave me a welcome cocktail as an apology. (Lol). There is not enough staff in this hotel. You always have to wait a long time at the restaurant, and service in general is very slow. The included breakfast is a joke. It’s eggs every day, tasteless eggs.
6
jakub
15 avr. 2024
·
A séjourné 4 nuits
Was "upgraded" to different , pricier room that we we did not ask for ... we wanted bungalow. .. morning staff played radio boombox early , service workers talking loud in the morning ...
Was "upgraded" to different , pricier room that we we did not ask for ... we wanted bungalow. .. morning staff played radio boombox early , service workers talking loud in the morning ...
2
Gabriela
2 mars 2024
·
A séjourné 3 nuits
I would not recommend this hotel due to the following reasons: 1. Access to the ocean was blocked and the decks were non usable and non accessible due to construction. Not what was advertised and no prior notification. 2. There was no hot water in the room and difficult to shower my twin daughters. 3. Windows not working, When it rained the water would come in. 4. They used the ocean to fill the pool water. 5. The worst part was when they told us to pack our stuff on our last day supposedly due to bad weather but they had no other rooms to accommodate my family but checking in more guest as they escorted us out and sent us to a one star hotel where the shower and toilet where clogged. Also as they wanted us to leave they wanted us to pay them for drinks they had not served us. They removed the beds and furniture and said no matter what we couldn’t stay there. It was the worst experience that I have ever experienced in any hotels in my life and the worst part was that I was with my family and my small twin daughters. We asked the manager Lorena to refund us our money back for the night we were not staying there and she refused. Instead kept asking the other hotel to request that we return the plastic bag. See pictures
I would not recommend this hotel due to the following reasons: 1. Access to the ocean was blocked and the decks were non usable and non accessible due to construction. Not what was advertised and no prior notification. 2. There was no hot water in the room and difficult to shower my twin daughters. 3. Windows not working, When it rained the water would come in. 4. They used the ocean to fill the pool water. 5. The worst part was when they told us to pack our stuff on our last day supposedly due to bad weather but they had no other rooms to accommodate my family but checking in more guest as they escorted us out and sent us to a one star hotel where the shower and toilet where clogged. Also as they wanted us to leave they wanted us to pay them for drinks they had not served us. They removed the beds and furniture and said no matter what we couldn’t stay there. It was the worst experience that I have ever experienced in any hotels in my life and the worst part was that I was with my family and my small twin daughters. We asked the manager Lorena to refund us our money back for the night we were not staying there and she refused. Instead kept asking the other hotel to request that we return the plastic bag. See pictures
6
Jo
21 août 2025
·
A séjourné 7 nuits
So the location and the closeness to the ocean was fantastic. The service was OK - the facility is clearly old and not well maintained. The cleaning group left our room unlocked after they left one day, and some items were "missing". We asked them to not clean for remainder of the trip. large gap between the door and the floor allowed bugs to come in.
So the location and the closeness to the ocean was fantastic. The service was OK - the facility is clearly old and not well maintained. The cleaning group left our room unlocked after they left one day, and some items were "missing". We asked them to not clean for remainder of the trip. large gap between the door and the floor allowed bugs to come in.
10
JUAN PABLO
21 oct. 2023
·
A séjourné 4 nuits
Todo muy bien, solamente la red de Wifi muy mala, se debe a los repetidores pues hay zonas con buena y otras sin cobertura, lo cual afecta porque en la isla hay mala señal de celular
Todo muy bien, solamente la red de Wifi muy mala, se debe a los repetidores pues hay zonas con buena y otras sin cobertura, lo cual afecta porque en la isla hay mala señal de celular
10
Vanessa
19 déc. 2023
·
A séjourné 3 nuits
The hotel was lovely! My husband and I are on our honeymoon and we had the master suite with the hammocks on the balcony - we loved it! My only complain is that the bed & pillows were not comfortable. Bed was hard. Im surprised for how pricey it is to stay here, I wanted a better nights sleep. Overall Hotel is a nice retreat from the noise of the downtown area, it’s definitely further off the beat and path. You need a taxi to get in and out unless you choose to walk the beach into town. It’s doable for sure, about a mile walk thru the ocean is very pleasant.
The hotel was lovely! My husband and I are on our honeymoon and we had the master suite with the hammocks on the balcony - we loved it! My only complain is that the bed & pillows were not comfortable. Bed was hard. Im surprised for how pricey it is to stay here, I wanted a better nights sleep. Overall Hotel is a nice retreat from the noise of the downtown area, it’s definitely further off the beat and path. You need a taxi to get in and out unless you choose to walk the beach into town. It’s doable for sure, about a mile walk thru the ocean is very pleasant.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Service
De nombreuses mentions d'un personnel chaleureux et serviable contrastent avec des signalements d'un service lent, sous-effectif ou non réactif, des enregistrements retardés et une résolution de problèmes inégale. Les expériences varient considérablement en fonction des équipes et des heures de la journée.
Avis de voyageur à ce sujet
8
Victor
26 août 2025
·
A séjourné 4 nuits
We loved the Property. Our room was amazing. The food options are limited and the service can be quite slow. Two meals were at the Beach location. Both were great tasting meals. With one, the service was very slow. The other, the service was very fast. We had dinner at the restaurant one evening. The restaurant was very hot, after asking, it took over 20 minutes just to get a glass of water, and the food was overcooked and bland.
We loved the Property. Our room was amazing. The food options are limited and the service can be quite slow. Two meals were at the Beach location. Both were great tasting meals. With one, the service was very slow. The other, the service was very fast. We had dinner at the restaurant one evening. The restaurant was very hot, after asking, it took over 20 minutes just to get a glass of water, and the food was overcooked and bland.
10
Hector
29 oct. 2025
·
A séjourné 4 nuits
Hotel en la playa Mosquito, a partir de este hotel inicia el arenal para caminar. Tambien al ser el último hotel de la zona antes del manglar, hay mucha oportunidad de ver en la mañana las aves y la fauna. La habitación que seleccionamos fue Las Hamacas y esta espectacular. La atencion en el desayuno por parte de Leny y Francisco fue excelente. Muy amables y amenos. Angel en la recepción nos explicó todo muy bien. Muchas gracias al personal, la pasamos increíble.
Hotel en la playa Mosquito, a partir de este hotel inicia el arenal para caminar. Tambien al ser el último hotel de la zona antes del manglar, hay mucha oportunidad de ver en la mañana las aves y la fauna. La habitación que seleccionamos fue Las Hamacas y esta espectacular. La atencion en el desayuno por parte de Leny y Francisco fue excelente. Muy amables y amenos. Angel en la recepción nos explicó todo muy bien. Muchas gracias al personal, la pasamos increíble.
10
Vicky
21 févr. 2024
·
A séjourné 4 nuits
We had a storm come in and we got flooded. The staff were amazing. They helped us move our room which was a water front room. The staff are incredibly attentive and super helpful.
We had a storm come in and we got flooded. The staff were amazing. They helped us move our room which was a water front room. The staff are incredibly attentive and super helpful.
10
Ruben
3 sept. 2025
·
A séjourné 4 nuits
La habitación y el hotel estuvieron increíbles, fue con vista al mar, aparte de estar limpia el como está acomodada y decorada hizo de nuestra estancia algo maravilloso. El personal es súper amable: Lenny, Alexis, Ángel y demás personal muy atentos a lo que necesites, felicidades por tan excelente personal. El desayuno se agradece, muy completo y rico, con una vista espectacular. Definitivamente volveremos a este hotel.
La habitación y el hotel estuvieron increíbles, fue con vista al mar, aparte de estar limpia el como está acomodada y decorada hizo de nuestra estancia algo maravilloso. El personal es súper amable: Lenny, Alexis, Ángel y demás personal muy atentos a lo que necesites, felicidades por tan excelente personal. El desayuno se agradece, muy completo y rico, con una vista espectacular. Definitivamente volveremos a este hotel.
2
Johana
26 juin 2025
·
A séjourné 3 nuits
0/10 stars if I could. The hotels was under construction but that’s not advertised anywhere. 2 of the 3 pools were closed the entire time. All we heard all day was hammering and jackhammers. The lights kept going off. The spa services advertised are not actually offered on site. Don’t even get me started on the service. 45 minutes to make eggs and bacon. An hour to make cheese fries and they were still raw. I complained and the manager didn’t even acknowledge us the following day. Would never recommend this place.
0/10 stars if I could. The hotels was under construction but that’s not advertised anywhere. 2 of the 3 pools were closed the entire time. All we heard all day was hammering and jackhammers. The lights kept going off. The spa services advertised are not actually offered on site. Don’t even get me started on the service. 45 minutes to make eggs and bacon. An hour to make cheese fries and they were still raw. I complained and the manager didn’t even acknowledge us the following day. Would never recommend this place.
2
Daisy Natali Guerrero
10 juil. 2025
·
A séjourné 6 nuits
Trying to be fair, but this is the worst hotel I’ve ever stayed in. Las Nubes de Holbox is old, dirty, and seriously understaffed. The photos on their website are extremely misleading, clearly taken many years ago. The hotel no longer looks anything like what is advertised. Their so-called beach club is not actually on the beach. You have to cross a swampy puddle that smells terrible and is full of mosquitoes. After that, you reach a rocky shore that has nothing to do with the stunning beaches Holbox is known for. I’ll leave photos for reference. What they call a beach club is just a few old, rusted, and filthy beds. Again, photos will speak for themselves. The room I was given looked nothing like the photos either. I found a giant scorpion inside my shoe and it almost stung me twice. I went to the front desk for help, not even knowing if I had been stung, and they had no emergency kit. Not even the basics. No one apologized or showed any concern. I understand we’re in the jungle, but the scorpion was in the room because clearly the space is not well maintained. The room was old, dusty, and forgotten, which is likely why the scorpion was even there. The next day, after all that, they just offered to switch my room and gave me a welcome cocktail as an apology. (Lol). There is not enough staff in this hotel. You always have to wait a long time at the restaurant, and service in general is very slow. The included breakfast is a joke. It’s eggs every day, tasteless eggs.
Trying to be fair, but this is the worst hotel I’ve ever stayed in. Las Nubes de Holbox is old, dirty, and seriously understaffed. The photos on their website are extremely misleading, clearly taken many years ago. The hotel no longer looks anything like what is advertised. Their so-called beach club is not actually on the beach. You have to cross a swampy puddle that smells terrible and is full of mosquitoes. After that, you reach a rocky shore that has nothing to do with the stunning beaches Holbox is known for. I’ll leave photos for reference. What they call a beach club is just a few old, rusted, and filthy beds. Again, photos will speak for themselves. The room I was given looked nothing like the photos either. I found a giant scorpion inside my shoe and it almost stung me twice. I went to the front desk for help, not even knowing if I had been stung, and they had no emergency kit. Not even the basics. No one apologized or showed any concern. I understand we’re in the jungle, but the scorpion was in the room because clearly the space is not well maintained. The room was old, dusty, and forgotten, which is likely why the scorpion was even there. The next day, after all that, they just offered to switch my room and gave me a welcome cocktail as an apology. (Lol). There is not enough staff in this hotel. You always have to wait a long time at the restaurant, and service in general is very slow. The included breakfast is a joke. It’s eggs every day, tasteless eggs.
4
Kiel
26 févr. 2024
·
A séjourné 5 nuits
I booked and paid in full a month in advance and arrived to my room being given away to someone else. No other rooms available. I was forced to sleep on a guests sofa. The hotel did nothing to create a solution. I finally got a room after 2 days, and the room was nice and clean, but the biggest issue with this hotel is the incredibly rude and unhelpful staff, Ive never felt so unwelcome at a hotel before, the hotel is tired, lacks amentities, smells terribly of rotting seaweed, and the dining options are limiited. Dont stay here. Many other nicer hotels closer to town that are much nicer.
I booked and paid in full a month in advance and arrived to my room being given away to someone else. No other rooms available. I was forced to sleep on a guests sofa. The hotel did nothing to create a solution. I finally got a room after 2 days, and the room was nice and clean, but the biggest issue with this hotel is the incredibly rude and unhelpful staff, Ive never felt so unwelcome at a hotel before, the hotel is tired, lacks amentities, smells terribly of rotting seaweed, and the dining options are limiited. Dont stay here. Many other nicer hotels closer to town that are much nicer.
2
Carlos
23 mars 2025
·
A séjourné 1 nuit
El servicio está pésimo, La atención es de lo peor el personal allí está muy mal los alimentos están de lo peor y sobre todo caro, llegar al punto de no poder servir el desayuno por falta de gas que coordinación tienen en ese lugar, los chicos de recepción estaban peleando entre ellos el chek in fue súper tarde tardaron mucho en entregar la habitación y al chek out literal nos hecharpn arena en los pies cuando estaban haciendo limpieza. En general es el peor alojamiento que he podido usar las instalaciones están muy viejas todo está mal en ese lugar no se como aún puede existir lástima que tiene una ubicación privilegiada.
El servicio está pésimo, La atención es de lo peor el personal allí está muy mal los alimentos están de lo peor y sobre todo caro, llegar al punto de no poder servir el desayuno por falta de gas que coordinación tienen en ese lugar, los chicos de recepción estaban peleando entre ellos el chek in fue súper tarde tardaron mucho en entregar la habitación y al chek out literal nos hecharpn arena en los pies cuando estaban haciendo limpieza. En general es el peor alojamiento que he podido usar las instalaciones están muy viejas todo está mal en ese lugar no se como aún puede existir lástima que tiene una ubicación privilegiada.
6
amie
2 avr. 2025
·
A séjourné 2 nuits
Property was clean and slightly dated. The reviews I read said to avoid this hotel because their staff and their attentiveness was lacking. I’m a laid back traveler and just assumed those who wrote those reviews were more high maintenance than me…they were not! Staff is in zero hurry..takes the expression island time to a new level! The beach…mostly the sandbars that came with low tide were stunning though!!
Property was clean and slightly dated. The reviews I read said to avoid this hotel because their staff and their attentiveness was lacking. I’m a laid back traveler and just assumed those who wrote those reviews were more high maintenance than me…they were not! Staff is in zero hurry..takes the expression island time to a new level! The beach…mostly the sandbars that came with low tide were stunning though!!
6
FRANKLIN
11 mars 2025
·
A séjourné 2 nuits
The check-in was supposed to be at 3:00pm, but when I attempted to do the check-in they told me that the check-in was some time after 3:00 could be 3:00 or 4, or some time. Every time when I asked them for an update they looked at me like I was bothering them. When they finally gave me the room at 4:30 we were tired and hungry but the kitchen was closed. They are obviously short of staff. In conclusion, If you are looking for a nice place to relax this not the right place to go to.
The check-in was supposed to be at 3:00pm, but when I attempted to do the check-in they told me that the check-in was some time after 3:00 could be 3:00 or 4, or some time. Every time when I asked them for an update they looked at me like I was bothering them. When they finally gave me the room at 4:30 we were tired and hungry but the kitchen was closed. They are obviously short of staff. In conclusion, If you are looking for a nice place to relax this not the right place to go to.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Emplacement
Magnifique plage isolée et calme, à côté de Punta Mosquito, avec une faune locale, des bancs de sable et des levers de soleil, mais elle est éloignée de la ville et nécessite souvent de prendre un taxi ou de faire de longues promenades. L'accès peut être difficile lorsque les rues sont inondées après la pluie.
Avis de voyageur à ce sujet
10
Hector
29 oct. 2025
·
A séjourné 4 nuits
Hotel en la playa Mosquito, a partir de este hotel inicia el arenal para caminar. Tambien al ser el último hotel de la zona antes del manglar, hay mucha oportunidad de ver en la mañana las aves y la fauna. La habitación que seleccionamos fue Las Hamacas y esta espectacular. La atencion en el desayuno por parte de Leny y Francisco fue excelente. Muy amables y amenos. Angel en la recepción nos explicó todo muy bien. Muchas gracias al personal, la pasamos increíble.
Hotel en la playa Mosquito, a partir de este hotel inicia el arenal para caminar. Tambien al ser el último hotel de la zona antes del manglar, hay mucha oportunidad de ver en la mañana las aves y la fauna. La habitación que seleccionamos fue Las Hamacas y esta espectacular. La atencion en el desayuno por parte de Leny y Francisco fue excelente. Muy amables y amenos. Angel en la recepción nos explicó todo muy bien. Muchas gracias al personal, la pasamos increíble.
8
Annie
30 août 2025
·
A séjourné 3 nuits
Amazing position, quiet and beautifully views. The staff are friendly and helpful. The room was clean but run down, tiles missing, tap not working( but two sinks so not a problem) rusting around the units. Also could have done with a few more hooks to hang towels. Pools were well maintained and the breakfast was delicious. We throughly enjoyed our stay, meeting all the wildlife ! Note the hotel is walking distance from the town but it’s hot and walking for 20 minutes it’s hard work so expect to take taxis.
Amazing position, quiet and beautifully views. The staff are friendly and helpful. The room was clean but run down, tiles missing, tap not working( but two sinks so not a problem) rusting around the units. Also could have done with a few more hooks to hang towels. Pools were well maintained and the breakfast was delicious. We throughly enjoyed our stay, meeting all the wildlife ! Note the hotel is walking distance from the town but it’s hot and walking for 20 minutes it’s hard work so expect to take taxis.
8
Tami
2 déc. 2024
·
A séjourné 4 nuits
The property is far from town, so the taxi cost added up. The beach was ok but not as good as the hotels closer to town. The massages by Denise and Jesus were the very best ever
The property is far from town, so the taxi cost added up. The beach was ok but not as good as the hotels closer to town. The massages by Denise and Jesus were the very best ever
10
Livier
21 nov. 2023
·
A séjourné 3 nuits
great location
great location
10
Jorge Isaac
23 sept. 2025
·
A séjourné 3 nuits
Muy bien ubicado para ver el amanecer y el atardecer
Muy bien ubicado para ver el amanecer y el atardecer
6
cynthia
8 oct. 2025
·
A séjourné 3 nuits
El hotel es bonito, buena vista, pero cuando llueve las calles se inundan demasiado, esta en la punta, al final, asi que todo queda retirado, la comida esta bien, posiblemente por baja temporada hay poco staff. Lo mejor la vista y su cercania al.mar, me gusto
El hotel es bonito, buena vista, pero cuando llueve las calles se inundan demasiado, esta en la punta, al final, asi que todo queda retirado, la comida esta bien, posiblemente por baja temporada hay poco staff. Lo mejor la vista y su cercania al.mar, me gusto
6
amie
2 avr. 2025
·
A séjourné 2 nuits
Property was clean and slightly dated. The reviews I read said to avoid this hotel because their staff and their attentiveness was lacking. I’m a laid back traveler and just assumed those who wrote those reviews were more high maintenance than me…they were not! Staff is in zero hurry..takes the expression island time to a new level! The beach…mostly the sandbars that came with low tide were stunning though!!
Property was clean and slightly dated. The reviews I read said to avoid this hotel because their staff and their attentiveness was lacking. I’m a laid back traveler and just assumed those who wrote those reviews were more high maintenance than me…they were not! Staff is in zero hurry..takes the expression island time to a new level! The beach…mostly the sandbars that came with low tide were stunning though!!
10
Leah
22 sept. 2024
·
A séjourné 3 nuits
This property is an oasis. It’s so peaceful and quiet and we had the whole pool to ourselves and the sand bar was so easy to get to. Front desk was very accommodating and ordered us a taxi whenever we wanted to go into town or we just walked along the beach
This property is an oasis. It’s so peaceful and quiet and we had the whole pool to ourselves and the sand bar was so easy to get to. Front desk was very accommodating and ordered us a taxi whenever we wanted to go into town or we just walked along the beach
10
Marisol
30 juin 2024
·
A séjourné 6 nuits
El lugar tiene una vista espectacular, de tu habitación a nadar en mar abierto son 20 pasos. Ningún hotel tiene esta facilidad en Holbox. Te sientes totalmente cerca de la naturaleza.
El lugar tiene una vista espectacular, de tu habitación a nadar en mar abierto son 20 pasos. Ningún hotel tiene esta facilidad en Holbox. Te sientes totalmente cerca de la naturaleza.
10
Vanessa
19 déc. 2023
·
A séjourné 3 nuits
The hotel was lovely! My husband and I are on our honeymoon and we had the master suite with the hammocks on the balcony - we loved it! My only complain is that the bed & pillows were not comfortable. Bed was hard. Im surprised for how pricey it is to stay here, I wanted a better nights sleep. Overall Hotel is a nice retreat from the noise of the downtown area, it’s definitely further off the beat and path. You need a taxi to get in and out unless you choose to walk the beach into town. It’s doable for sure, about a mile walk thru the ocean is very pleasant.
The hotel was lovely! My husband and I are on our honeymoon and we had the master suite with the hammocks on the balcony - we loved it! My only complain is that the bed & pillows were not comfortable. Bed was hard. Im surprised for how pricey it is to stay here, I wanted a better nights sleep. Overall Hotel is a nice retreat from the noise of the downtown area, it’s definitely further off the beat and path. You need a taxi to get in and out unless you choose to walk the beach into town. It’s doable for sure, about a mile walk thru the ocean is very pleasant.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Repas
Les commentaires sur la nourriture sont mitigés : certains louent les repas et les petits-déjeuners savoureux, tandis que beaucoup citent un service très lent, des options limitées et des pénuries d'ingrédients.
Avis de voyageur à ce sujet
8
Victor
26 août 2025
·
A séjourné 4 nuits
We loved the Property. Our room was amazing. The food options are limited and the service can be quite slow. Two meals were at the Beach location. Both were great tasting meals. With one, the service was very slow. The other, the service was very fast. We had dinner at the restaurant one evening. The restaurant was very hot, after asking, it took over 20 minutes just to get a glass of water, and the food was overcooked and bland.
We loved the Property. Our room was amazing. The food options are limited and the service can be quite slow. Two meals were at the Beach location. Both were great tasting meals. With one, the service was very slow. The other, the service was very fast. We had dinner at the restaurant one evening. The restaurant was very hot, after asking, it took over 20 minutes just to get a glass of water, and the food was overcooked and bland.
8
Annie
30 août 2025
·
A séjourné 3 nuits
Amazing position, quiet and beautifully views. The staff are friendly and helpful. The room was clean but run down, tiles missing, tap not working( but two sinks so not a problem) rusting around the units. Also could have done with a few more hooks to hang towels. Pools were well maintained and the breakfast was delicious. We throughly enjoyed our stay, meeting all the wildlife ! Note the hotel is walking distance from the town but it’s hot and walking for 20 minutes it’s hard work so expect to take taxis.
Amazing position, quiet and beautifully views. The staff are friendly and helpful. The room was clean but run down, tiles missing, tap not working( but two sinks so not a problem) rusting around the units. Also could have done with a few more hooks to hang towels. Pools were well maintained and the breakfast was delicious. We throughly enjoyed our stay, meeting all the wildlife ! Note the hotel is walking distance from the town but it’s hot and walking for 20 minutes it’s hard work so expect to take taxis.
10
ROGER
7 mai 2025
·
A séjourné 1 nuit
Great location and amazing food and customer service
Great location and amazing food and customer service
8
Guillermo
3 févr. 2024
·
A séjourné 4 nuits
El hotel muy bueno, pero los alimentos del restaurante son muy lentos
El hotel muy bueno, pero los alimentos del restaurante son muy lentos
4
Caroline Alice
3 avr. 2024
·
A séjourné 5 nuits
This hotel is a 3 star hotel - the 4th star is the location. You’re paying for the view and access to the sea. It’s beautiful and quiet, except near the beach club where the music is loud. However the hotel is let down by the staff and service. I’ve never stayed anywhere quite like it. It took me 2 hours to get a margarita one afternoon with no apologies or explanations. I stopped eating lunch because ordering it was just so difficult every time. If you want food, I worked on the premise that you need to order at least 90 mins before you are hungry, and be prepared for them not to have an ingredient. Over 5 days I was told they had no bread, tea, jam, butter, limes, cheese…. The cleaning staff are wonderful. But the service is so abysmal you start to wonder if you’re the subject of a joke. Then you get reminded frequently that tips are not included in the prices and you realise it’s not. The food is deeply average, but if you want something else you have to take a golf cart taxi to and from Holbox central, which is 150-200 Mexican pesos one way. Because the service is so bad, the bar and restaurant are mostly a ghost town with very little atmosphere. I had a junior suite with a sea view. It was nice, but I had no privacy. There was a swimming pool right outside my room, and curtains that did not close properly unless I used a hair clip to keep them that way. The shower had a window that meant people could see me showering from the pool. I would not go back.
This hotel is a 3 star hotel - the 4th star is the location. You’re paying for the view and access to the sea. It’s beautiful and quiet, except near the beach club where the music is loud. However the hotel is let down by the staff and service. I’ve never stayed anywhere quite like it. It took me 2 hours to get a margarita one afternoon with no apologies or explanations. I stopped eating lunch because ordering it was just so difficult every time. If you want food, I worked on the premise that you need to order at least 90 mins before you are hungry, and be prepared for them not to have an ingredient. Over 5 days I was told they had no bread, tea, jam, butter, limes, cheese…. The cleaning staff are wonderful. But the service is so abysmal you start to wonder if you’re the subject of a joke. Then you get reminded frequently that tips are not included in the prices and you realise it’s not. The food is deeply average, but if you want something else you have to take a golf cart taxi to and from Holbox central, which is 150-200 Mexican pesos one way. Because the service is so bad, the bar and restaurant are mostly a ghost town with very little atmosphere. I had a junior suite with a sea view. It was nice, but I had no privacy. There was a swimming pool right outside my room, and curtains that did not close properly unless I used a hair clip to keep them that way. The shower had a window that meant people could see me showering from the pool. I would not go back.
2
Johana
26 juin 2025
·
A séjourné 3 nuits
0/10 stars if I could. The hotels was under construction but that’s not advertised anywhere. 2 of the 3 pools were closed the entire time. All we heard all day was hammering and jackhammers. The lights kept going off. The spa services advertised are not actually offered on site. Don’t even get me started on the service. 45 minutes to make eggs and bacon. An hour to make cheese fries and they were still raw. I complained and the manager didn’t even acknowledge us the following day. Would never recommend this place.
0/10 stars if I could. The hotels was under construction but that’s not advertised anywhere. 2 of the 3 pools were closed the entire time. All we heard all day was hammering and jackhammers. The lights kept going off. The spa services advertised are not actually offered on site. Don’t even get me started on the service. 45 minutes to make eggs and bacon. An hour to make cheese fries and they were still raw. I complained and the manager didn’t even acknowledge us the following day. Would never recommend this place.
2
Daisy Natali Guerrero
10 juil. 2025
·
A séjourné 6 nuits
Trying to be fair, but this is the worst hotel I’ve ever stayed in. Las Nubes de Holbox is old, dirty, and seriously understaffed. The photos on their website are extremely misleading, clearly taken many years ago. The hotel no longer looks anything like what is advertised. Their so-called beach club is not actually on the beach. You have to cross a swampy puddle that smells terrible and is full of mosquitoes. After that, you reach a rocky shore that has nothing to do with the stunning beaches Holbox is known for. I’ll leave photos for reference. What they call a beach club is just a few old, rusted, and filthy beds. Again, photos will speak for themselves. The room I was given looked nothing like the photos either. I found a giant scorpion inside my shoe and it almost stung me twice. I went to the front desk for help, not even knowing if I had been stung, and they had no emergency kit. Not even the basics. No one apologized or showed any concern. I understand we’re in the jungle, but the scorpion was in the room because clearly the space is not well maintained. The room was old, dusty, and forgotten, which is likely why the scorpion was even there. The next day, after all that, they just offered to switch my room and gave me a welcome cocktail as an apology. (Lol). There is not enough staff in this hotel. You always have to wait a long time at the restaurant, and service in general is very slow. The included breakfast is a joke. It’s eggs every day, tasteless eggs.
Trying to be fair, but this is the worst hotel I’ve ever stayed in. Las Nubes de Holbox is old, dirty, and seriously understaffed. The photos on their website are extremely misleading, clearly taken many years ago. The hotel no longer looks anything like what is advertised. Their so-called beach club is not actually on the beach. You have to cross a swampy puddle that smells terrible and is full of mosquitoes. After that, you reach a rocky shore that has nothing to do with the stunning beaches Holbox is known for. I’ll leave photos for reference. What they call a beach club is just a few old, rusted, and filthy beds. Again, photos will speak for themselves. The room I was given looked nothing like the photos either. I found a giant scorpion inside my shoe and it almost stung me twice. I went to the front desk for help, not even knowing if I had been stung, and they had no emergency kit. Not even the basics. No one apologized or showed any concern. I understand we’re in the jungle, but the scorpion was in the room because clearly the space is not well maintained. The room was old, dusty, and forgotten, which is likely why the scorpion was even there. The next day, after all that, they just offered to switch my room and gave me a welcome cocktail as an apology. (Lol). There is not enough staff in this hotel. You always have to wait a long time at the restaurant, and service in general is very slow. The included breakfast is a joke. It’s eggs every day, tasteless eggs.
10
maria del rosario
5 mai 2025
·
A séjourné 4 nuits
Una joya en Holbox, con servicio excepcional Mi estancia en Hotel Las Nubes fue simplemente inolvidable. El lugar es precioso, muy bien ubicado y con un ambiente perfecto para relajarse. Todo el equipo fue increíblemente amable y profesional. La comida del restaurante es espectacular, y la encargada del restaurante realiza un trabajo impecable. Quiero agradecer especialmente a Rose, del Front Office, y a José, del SPA, por su calidez y atención. También destaco la labor del gerente del hotel, siempre presente y atento a cada detalle. Me voy feliz y sin duda… voy a regresar. ¡Gracias por hacer de mi visita una experiencia tan especial!
Una joya en Holbox, con servicio excepcional Mi estancia en Hotel Las Nubes fue simplemente inolvidable. El lugar es precioso, muy bien ubicado y con un ambiente perfecto para relajarse. Todo el equipo fue increíblemente amable y profesional. La comida del restaurante es espectacular, y la encargada del restaurante realiza un trabajo impecable. Quiero agradecer especialmente a Rose, del Front Office, y a José, del SPA, por su calidez y atención. También destaco la labor del gerente del hotel, siempre presente y atento a cada detalle. Me voy feliz y sin duda… voy a regresar. ¡Gracias por hacer de mi visita una experiencia tan especial!
10
luigi
9 mars 2025
·
A séjourné 2 nuits
Muy bonita buena comida buen servicio exelente atención
Muy bonita buena comida buen servicio exelente atención
8
Alessandro
21 janv. 2024
·
A séjourné 7 nuits
Hotel located in one of the quietest and most beautiful positions on the island. The accommodations are spacious, the facilities modern, and in general, everything is well-maintained. The cuisine is excellent, the quality of the bar and restaurant service largely depended on the commitment of the individuals.
Hotel located in one of the quietest and most beautiful positions on the island. The accommodations are spacious, the facilities modern, and in general, everything is well-maintained. The cuisine is excellent, the quality of the bar and restaurant service largely depended on the commitment of the individuals.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
10
Richard-Yann
2 avr. 2025
·
A séjourné 2 nuits
Très bel hôtel, au calme de l'agitation du centre ville. Superbe vue sur le Golf du Mexique
Très bel hôtel, au calme de l'agitation du centre ville. Superbe vue sur le Golf du Mexique
2
Nicole
8 mars 2024
·
A séjourné 2 nuits
il nous a été demandé une caution à l'arrivée et nous avons remis notre Carte bleue Or le montant de 20000pesos mexicains(1090.48€) a immédiatement été débités sur notre compte et ce montant ne nous a pas été restitués à notre départ Nous espérons recevoir au plus vite le credit de cette somme telle qu ils nous l'ont affirmé LA chambre était payée d'avance et tous les extras ont été réglés Nous comptons sur votre intervention et vous en remercions par avance
il nous a été demandé une caution à l'arrivée et nous avons remis notre Carte bleue Or le montant de 20000pesos mexicains(1090.48€) a immédiatement été débités sur notre compte et ce montant ne nous a pas été restitués à notre départ Nous espérons recevoir au plus vite le credit de cette somme telle qu ils nous l'ont affirmé LA chambre était payée d'avance et tous les extras ont été réglés Nous comptons sur votre intervention et vous en remercions par avance
6
JM
1 oct. 2026
·
A séjourné 4 nuits
Creo que hace falta más personal en el hotel. Entiendo que
Creo que hace falta más personal en el hotel. Entiendo que
10
Eduardo
19 août 2026
·
A séjourné 2 nuits
This hotel has the best location in Holbox, close to Punta Mosquito for activities like bioluminescence and kayaking. Peaceful and beautiful outside with great ocean views and access and many hangout spots. Delicious breakfast included. Front desk staff was helpful and accommodating. The worst part was having to leave! We would return 100%!
This hotel has the best location in Holbox, close to Punta Mosquito for activities like bioluminescence and kayaking. Peaceful and beautiful outside with great ocean views and access and many hangout spots. Delicious breakfast included. Front desk staff was helpful and accommodating. The worst part was having to leave! We would return 100%!
10
Silvia
9 août 2026
·
A séjourné 1 nuit
Increíble. Es una experiencia alojarte ahí por su ubicación única
Increíble. Es una experiencia alojarte ahí por su ubicación única
Politiques de l’établissement
Arrivée
Départ
De 15:00 à 23:00
Avant 12:00
Vous avez une question ?
Les réponses instantanées de l'IA sont basées sur les informations de l'hôtel
Prix pour les dates à venir
novembre 2026
di | lu | ma | me | je | ve | sa |
|---|---|---|---|---|---|---|
décembre 2026
di | lu | ma | me | je | ve | sa |
|---|---|---|---|---|---|---|
Moins cher
Plus cher
Prix moyen par nuit sur l'ensemble des offres, taxes et frais compris.
Prix en USD pour 2 voyageurs, mis à jour quotidiennement.
- 2026-11-01: NO DATA
- 2026-11-02: 146.2376553483734USD
- 2026-11-03: 140.56824561049652USD
- 2026-11-04: 152.4081290526886USD
- 2026-11-05: 139.45154822582245USD
- 2026-11-06: 232.1949381454315USD
- 2026-11-07: 173.51091249389648USD
- 2026-11-08: 156.3237507929077USD
- 2026-11-09: 153.63221499530027USD
- 2026-11-10: 203.4900159326477USD
- 2026-11-11: 139.43722918151855USD
- 2026-11-12: 176.51025217759704USD
- 2026-11-13: 170.99117103320313USD
- 2026-11-14: 158.2135397910614USD
- 2026-11-15: 146.0586972149658USD
- 2026-11-16: 114.83402499280548USD
- 2026-11-17: 128.39191164492036USD
- 2026-11-18: 126.50926934589386USD
- 2026-11-19: 141.01922284226225USD
- 2026-11-20: 158.37102363235473USD
- 2026-11-21: 131.54874371859742USD
- 2026-11-22: 153.94718267788696USD
- 2026-11-23: 153.94718267788696USD
- 2026-11-24: 153.94718267788696USD
- 2026-11-25: 153.78969883659363USD
- 2026-11-26: 144.33352165986634USD
- 2026-11-27: 156.78903852029418USD
- 2026-11-28: 157.94654731840515USD
- 2026-11-29: 126.52131444047546USD
- 2026-11-30: 140.88827411351775USD
- 2026-12-01: 126.99154330673217USD
- 2026-12-02: 140.72820002122498USD
- 2026-12-03: 202.64821000387573USD
- 2026-12-04: NO DATA
- 2026-12-05: NO DATA
- 2026-12-06: 155.89554725309753USD
- 2026-12-07: 169.9523521521759USD
- 2026-12-08: 113.87518759148406USD
- 2026-12-09: 114.03526168377685USD
- 2026-12-10: 113.71510495050812USD
- 2026-12-11: 133.784831323143USD
- 2026-12-12: 135.33550260876464USD
- 2026-12-13: 113.72448285594177USD
- 2026-12-14: 128.0920751315384USD
- 2026-12-15: 140.88827411351775USD
- 2026-12-16: 126.52131444047546USD
- 2026-12-17: 126.52131444047546USD
- 2026-12-18: 170.58266365940855USD
- 2026-12-19: 157.41897388546752USD
- 2026-12-20: 143.53895575427245USD
- 2026-12-21: 126.35178550460051USD
- 2026-12-22: 126.35178550460051USD
- 2026-12-23: 294.3364616062927USD
- 2026-12-24: 287.45931955670164USD
- 2026-12-25: 289.45447962356565USD
- 2026-12-26: 326.9484568761291USD
- 2026-12-27: 418.0897637295532USD
- 2026-12-28: 441.37582955938717USD
- 2026-12-29: 441.37582955938717USD
- 2026-12-30: 441.37582955938717USD
- 2026-12-31: 441.37582955938717USD
- 2027-01-01: 465.77999475793456USD
L'heure d'enregistrement commence à 15:00 L'heure d'enregistrement se termine à 23:00 L'heure de départ se termine à 12:00
L’enregistrement doit être effectué par une personne âgée d’au moins 18 ans.
Conditions d'âge
L'âge minimum pour l'enregistrement est de 18 ans
Animaux de compagnie
Les animaux d'assistance ne sont pas autorisés ; Les animaux de compagnie ne sont pas autorisés ;
Services de la réception
L'enregistrement sans contact est disponible ; Cet établissement propose des transferts depuis l'aéroport (des suppléments peuvent s'appliquer). Pour organiser une prise en charge, les clients doivent contacter l'établissement 48 heures avant leur arrivée, en utilisant les coordonnées figurant sur la confirmation de réservation. La réception est ouverte pendant des horaires limités. Les informations fournies par l'établissement peuvent être traduites à l'aide d'outils de traduction automatique.
Identification
Une pièce d'identité avec photo délivrée par le gouvernement et une carte de crédit, une carte de débit ou un dépôt en espèces peuvent être exigés lors de l'enregistrement pour les frais accessoires ;
Politique concernant les enfants et les lits d'appoint
Des frais pour personne supplémentaire peuvent s'appliquer et varier selon la politique de l'établissement ; Cet établissement dispose d'espaces extérieurs, tels que des balcons, des patios ou des terrasses, qui peuvent ne pas convenir aux enfants ; si vous avez des inquiétudes, nous vous recommandons de contacter l'établissement avant votre arrivée pour confirmer qu'il peut vous accueillir dans une chambre appropriée ; Un enfant de 2 ans ou moins séjourne gratuitement lorsqu'il occupe la chambre du parent ou du tuteur, en utilisant la literie existante ;
Restauration
Savourez une cuisine internationale au El Sabor de Las Nubes, un restaurant doté d'un bar/salon et d'une vue sur l'océan. Vous pouvez également rester sur place et profiter du service d'étage (pendant des horaires limités). Détendez-vous avec votre boisson préférée au bar de la plage ou au bar de la piscine. Un petit-déjeuner continental gratuit est servi tous les jours de 7h00 à 11h00.
Frais et taxes obligatoires
Il vous sera demandé de payer les frais suivants à l'établissement. Les frais peuvent inclure les taxes applicables :
- Une taxe est imposée par la ville : MXN 35.19 par personne, par nuit
Équipements populaires
Restaurant
Piscine
Ascenseur
Baby-sitting/Services pour enfants
Concierge
Ménage
Général
Restaurant
Sauna
Massage
Salon de bronzage
Petit-déjeuner gratuit
Coffee Shop/Café
Smoke-Free Property
Snack Bar/Deli
Wheelchair Accessible (Limited)
Activités
Piscine
Plage privée
Jardin
Canoë
Pool (Outdoor)
Services
Concierge
Ascenseur
Baby-sitting/Services pour enfants
Ménage
Service de change
Coffre-fort
Blanchisserie
Service de billetterie
Portier
Consigne à bagage
Zone fumeurs
Formalités d'arrivée/Départ express
24-Hour Front Desk