Shantai Hotel

The staff at the reception have always been friendly & helpful The service in the restaurant is avarage. I often had the impression, that some of the waiters are daydreaming. There was NO hot water available in room 110. I only came to know that at 4 in the morning while showering. There was not enough light at the main exit of the hotel. I had to step out in the darkness, to get in to my taxi. Saving energy, does not mean to turn off lights,at the main entrance / exit, just because there is nobody expected during that time.

Hotel room simple and clean. No fridge provided. Conveniently located for my family. Staff polite.

Clean and simple room. Hotel was well located for my needs. Staff was polite. The doorman and restaurant maitre'd were very nice and helpful.

I disliked the fact, that there was no possibility to order to eat and drink before the restaurant of the hotel would open at 19:00 hrs. The roomservice also is not able to serve anything till the restaurant is open in the evening. Very poor service, for such a nice hotel !!

We couldnt fault this hotel in any way it was clean quiet and so comfortable. The staff were excellent and went out of their way to help us with breakfast, trips, taxis and location of places we asked about. Would highly recommend.