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Alpenhotel Fleurs de Zermatt

287 $US

/nuit

Moyenne pour octobre

Alpenhotel Fleurs de Zermatt - Image 1

Alpenhotel Fleurs de Zermatt - Chambre

Alpenhotel Fleurs de Zermatt - Chambre

Alpenhotel Fleurs de Zermatt - Réception

Alpenhotel Fleurs de Zermatt - Salle de bain

Prix pour Alpenhotel Fleurs de Zermatt

Sélectionnez les dates pour voir les prix et les disponibilités

287 $US

/nuit

Moyenne pour octobre

Prix moyens mensuels

À Alpenhotel Fleurs de Zermatt, les prix par nuit s'élèvent en moyenne à 287 $US pendant le mois le moins cher (octobre) et à 584 $US pendant le mois le plus cher (avril), sur la base des 12 derniers mois.

Prix moyen par nuit à Alpenhotel Fleurs de Zermatt selon le mois, sur les 12 derniers mois (USD)
Mois	Prix moyen
janvier	405 $US
février	583 $US
mars	450 $US
avril	584 $US
mai	494 $US
juin	330 $US
juillet	359 $US
août	316 $US
septembre	331 $US
octobre	287 $US
novembre	557 $US
décembre	402 $US

Le plus cher : avril (env. 584 $US)

Le moins cher : octobre (env. 287 $US)

À propos de cet établissement

Prenez le temps de vous détendre dans le centre bien-être de l'hébergement. En plus d'un accès direct sur les pistes de ski, cet hôtel vous propose un centre de remise en forme et une piscine extérieure. Cet hôtel propose également l'accès ...

Équipements

Prenez le temps de vous détendre dans le centre bien-être de l'hébergement. En plus d'un accès direct sur les pistes de ski, cet hôtel vous propose un centre de remise en forme et une piscine extérieure. Cet hôtel propose également l'accès Wi-Fi à Internet gratuit, un service de conciergerie et un local à skis.

Services de l'établissement

Les équipements et services proposés incluent un centre d'affaires, des journaux gratuits dans le hall et un service de nettoyage à sec / blanchisserie. Si vous devez organiser une réunion à Zermatt, faites confiance à cet hôtel qui dispose d'espaces événements mesurant 36 mètres carrés et comprenant un centre de conférence et une salle de réunion.

Repas

Pour bien finir la journée, vous trouverez sur place un bar / salon. Un petit déjeuner buffet gratuit est servi tous les jours de 07 h 00 à 10 h 30.

Chambres

Les 38 chambres de l'hébergement vous invitent à la détente et comprennent une machine à espresso et une télévision à écran plat. L'accès Wi-Fi à Internet gratuit vous permet de rester en contact avec le reste du monde et votre divertissement est assuré par des chaînes par câble. Une salle de bain privée avec des articles de toilette gratuits et un sèche-cheveux est à votre disposition. Les équipements et services offerts par l'hébergement comprennent un coffre-fort et un bureau. Le service d'entretien est assuré tous les jours.

Emplacement

En choisissant Alpenhotel Fleurs de Zermatt à Zermatt, vous serez à 0,1 km de Télécabine Zermatt - Furi et à 4,7 km de Téléphérique Sunnegga paradise-Blauherd. Cet hôtel sur un domaine skiable se trouve aux environs de Matterhorn Glacier Ride et Téléphérique Klein Matterhorn.

À proximité

Domaine skiable de Zermatt-Matterhorn Ski Paradise(0.1 miles)
Tour du Mont-Rose(0.2 miles)
Centre d’informations des touristes de Zermatt(0.3 miles)
Funiculaire de Zermatt–Sunnegga(0.3 miles)
Matterhorn Museum(0.5 miles)
Église St. Mauritius(0.5 miles)
Zermatt - Furi(0.5 miles)
Furi - Riffelberg(0.5 miles)
Domaine skiable de Furi(0.5 miles)
Cimetière des alpinistes(0.6 miles)
Kirchbrücke(0.6 miles)
Station de ski de Sunnegga(0.9 miles)
Télécabine Zermatt - Furi(1 miles)
Forest Fun Park(1.1 miles)
Téléphérique Sunnegga paradise-Blauherd(1.5 miles)
Aéroport de Sion (SIR)(48.6 miles)
Aéroport international de Genève Cointrin (GVA)(145.5 miles)

Piscine
Chambres non-fumeurs
Service en chambre
Organisation d'excursions
Nettoyage à sec
Ménage

Emplacement

Unterer Mattenweg 41, Zermatt, Suisse

Domaine skiable de Zermatt-Matterhorn Ski Paradise (0.1 miles)

Tour du Mont-Rose (0.2 miles)

Centre d’informations des touristes de Zermatt (0.3 miles)

Funiculaire de Zermatt–Sunnegga (0.3 miles)

Matterhorn Museum (0.5 miles)

Église St. Mauritius (0.5 miles)

Plus d'informations sur l'emplacement

Options de chambre

5

Chambre Double, vue montagne (Style)

Détails de la chambre

2 Lits Simples

et

1 Canapé-Lit

ou

1 Lit Double

et

1 Canapé-Lit

Couchages 3

323 ft²

Chauffage

Wi-Fi (gratuit)

Salon séparé

6

Chambre Double Classique, vue montagne

Détails de la chambre

2 Lits Simples

ou

1 Lit Double

Couchages 2

248 ft²

Chauffage

Wi-Fi (gratuit)

Salle de bain privée

2

Chambre Simple Standard, vue montagne

Détails de la chambre

1 Lit Double

215 ft²

Chauffage

Wi-Fi (gratuit)

Salle de bain privée

7

Chambre Double Deluxe, balcon, vue montagne (Matterhorn)

Détails de la chambre

1 Lit Double

ou

2 Lits Simples

Couchages 2

269 ft²

Balcon

Chauffage

Wi-Fi (gratuit)

Baignoire et douche séparées

7

Chambre Familiale, 2 chambres, balcon, vue montagne

Détails de la chambre

4× Lits Simples

ou

2 Lits Doubles

Couchages 4

538 ft²

Balcon

Balcon ou terrasse

Chauffage

Wi-Fi (gratuit)

Baignoire et douche séparées

3

Suite Junior, balcon, vue montagne (Matterhorn)

Détails de la chambre

1 Lit Double

et

1 Canapé-Lit

ou

2 Lits Simples

et

1 Canapé-Lit

Couchages 3

377 ft²

Balcon

Chauffage

Wi-Fi (gratuit)

Salon séparé

4

Chambre Double (Parterre)

Détails de la chambre

2 Lits Simples

Couchages 2

258 ft²

Chauffage

Wi-Fi (gratuit)

Salle de bain privée

6

Chambre Double Deluxe (Parterre)

Détails de la chambre

1 Lit Double

ou

2 Lits Simples

Couchages 2

280 ft²

Chauffage

Wi-Fi (gratuit)

Baignoire et douche séparées

Avis des voyageurs sur Alpenhotel Fleurs de Zermatt

8.9

Fabuleux

Basé sur 1 874 avis vérifiés

Qui séjourne ici ?

Couples

52%

Familles

29%

Groupes

14%

Solo

4%

Ce qu'en disent des voyageurs

Résumé généré par l'IA basé sur les avis récents des voyageurs

À l'Alpenhotel Fleurs de Zermatt, les voyageurs vantent systématiquement l'emplacement pratique à proximité de la gare, les chambres très propres et confortables – dont beaucoup offrent une vue sur le Cervin – ainsi que l'excellent espace spa avec piscine intérieure/extérieure, sauna et hammam, sans oublier un petit-déjeuner généralement satisfaisant.

Équipements

Propreté

Chambres

Service

Emplacement

Repas

Ces informations vous ont-elles été utiles ?

Ce qu'en disent des voyageurs

À l'Alpenhotel Fleurs de Zermatt, les voyageurs vantent systématiquement l'emplacement pratique à proximité de la gare, les chambres très propres et confortables – dont beaucoup offrent une vue sur le Cervin – ainsi que l'excellent espace spa avec piscine intérieure/extérieure, sauna et hammam, sans oublier un petit-déjeuner généralement satisfaisant.

Le service est inégal : de nombreux clients décrivent un personnel amical et serviable, tandis que d'autres signalent des interactions impolies ou inflexibles à la réception et un horaire d'arrivée strictement appliqué à 15h30 avec un accès anticipé limité. Les chambres sont modernes et souvent spacieuses, avec des balcons et des vues disponibles aux étages supérieurs, mais les inconvénients répétés comprennent l'absence de climatisation ou de bouilloire dans la chambre, une sensation d'étouffement occasionnelle, et des horaires de spa ou de salle de sport qui se terminent vers 20h00. Attendez-vous à un séjour moderne et axé sur le bien-être dans un endroit pratique, avec de bonnes installations et des vues, mais un service variable.

Équipements

Propreté

Chambres

Service

Emplacement

Repas

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Équipements

L'espace spa et bien-être est remarquable, avec une piscine intérieure/extérieure chauffée, un sauna et un hammam. De nombreux clients ont apprécié de s'y détendre après le ski. Certains notent des horaires limités, le spa et la salle de sport fermant généralement vers 20h00.

Avis de voyageur à ce sujet

10

Ty

17 mars 2025

·

A séjourné 3 nuits

Loved our stay here! Spa area was fantastic!

Loved our stay here! Spa area was fantastic!

10

Cindy

25 janv. 2025

·

A séjourné 4 nuits

Great location, close to town, bus stops, and trains. The people working at the front desk were nice and friendly. Breakfast was included and we loved the variety. Best part was going to the spa after skiing. We loved the steam room and outdoor pool! We had the Matterhorn view, it was amazing.

Great location, close to town, bus stops, and trains. The people working at the front desk were nice and friendly. Breakfast was included and we loved the variety. Best part was going to the spa after skiing. We loved the steam room and outdoor pool! We had the Matterhorn view, it was amazing.

10

Jungmin

30 juil. 2025

·

A séjourné 2 nuits

깨끗하고 넓은 객실. 맛있는 조식. 사우나와 수영장까지 갖춘 만족스러운 호텔입니다

깨끗하고 넓은 객실. 맛있는 조식. 사우나와 수영장까지 갖춘 만족스러운 호텔입니다

10

Vannessa

9 août 2025

·

A séjourné 1 nuit

We were only in for 1 night but the hotel looked amazing! Lovely indoor/outside pool, good breakfast, very comy bed and great shower. The location was perfect only a 5 min walk from the railway station and perfect for exploring this fantastic area. We will definitely return soon and spend longer at this hotel in beautiful Zermatt. The hotel offered fantastic wellness options including massage etc.

We were only in for 1 night but the hotel looked amazing! Lovely indoor/outside pool, good breakfast, very comy bed and great shower. The location was perfect only a 5 min walk from the railway station and perfect for exploring this fantastic area. We will definitely return soon and spend longer at this hotel in beautiful Zermatt. The hotel offered fantastic wellness options including massage etc.

10

Huw

27 juin 2024

·

A séjourné 1 nuit

Fantastic hotel and spa facilities

Fantastic hotel and spa facilities

10

Richard

27 févr. 2025

·

A séjourné 4 nuits

Great place to stay for skiing. The spa was so delightful especially after a day on the slopes!

Great place to stay for skiing. The spa was so delightful especially after a day on the slopes!

10

Claire

29 sept. 2024

·

A séjourné 1 nuit

Installations piscine bains bulles spa très agréable

Installations piscine bains bulles spa très agréable

8

Manoj

7 juil. 2025

·

A séjourné 2 nuits

The safety box was non-functional. Couldn’t repair it during our service. They don’t explicitly tell you that they charge a fee for loosing room access cards. We couldn’t find it when we were leaving. On the positives, room is very modern and comfortable. They had a pick up service from the train station for free. Breakfast was dry good except they didn’t have an English Breakfast tea as an option even though they 10+ other options. Similarly no way to have a tea on the room only coffee. Pool and spa are very good

The safety box was non-functional. Couldn’t repair it during our service. They don’t explicitly tell you that they charge a fee for loosing room access cards. We couldn’t find it when we were leaving. On the positives, room is very modern and comfortable. They had a pick up service from the train station for free. Breakfast was dry good except they didn’t have an English Breakfast tea as an option even though they 10+ other options. Similarly no way to have a tea on the room only coffee. Pool and spa are very good

10

Michael

30 août 2023

·

A séjourné 2 nuits

I stayed here for two nights and it was excellent - the hotel is cosy and boutique with great facilities including gym, sauna, steam room and indoor/outdoor pool. Breakfast was excellent and the daily coffee & cake was a really nice touch. Just a few minutes walk from the train station and Zermatt main shopping area. Thoroughly recommended.

I stayed here for two nights and it was excellent - the hotel is cosy and boutique with great facilities including gym, sauna, steam room and indoor/outdoor pool. Breakfast was excellent and the daily coffee & cake was a really nice touch. Just a few minutes walk from the train station and Zermatt main shopping area. Thoroughly recommended.

10

Alex

28 janv. 2025

·

A séjourné 2 nuits

The rooms were comfy (though without individually controlled heating they can get a tad stuffy…. You can open the window by an interesting mechanism that I had to confirm with the staff), and the bathrooms were very nice and spacious for a European ski lodge. Free breakfast was great. One decisive feature that made me choose this hotel was its partially outdoor heated pool. Hot tub après ski is one of my big likes, and their pool, although not heated to jacuzzi temperatures, is still plenty warm for enjoying an outdoor soak in snowy weather. Big sauna and steam room also in the spa. The whole spa closes early, so you can’t really use it for after dinner relaxation, but can treat yourself to a nice après ski indulgence after a day on the slopes.

The rooms were comfy (though without individually controlled heating they can get a tad stuffy…. You can open the window by an interesting mechanism that I had to confirm with the staff), and the bathrooms were very nice and spacious for a European ski lodge. Free breakfast was great. One decisive feature that made me choose this hotel was its partially outdoor heated pool. Hot tub après ski is one of my big likes, and their pool, although not heated to jacuzzi temperatures, is still plenty warm for enjoying an outdoor soak in snowy weather. Big sauna and steam room also in the spa. The whole spa closes early, so you can’t really use it for after dinner relaxation, but can treat yourself to a nice après ski indulgence after a day on the slopes.

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Propreté

Les commentaires soulignent fréquemment la propreté des chambres et l'entretien des lieux. Quelques-uns signalent des lacunes telles que du linge sale, un service de ménage manqué ou une odeur de moisi.

Avis de voyageur à ce sujet

10

Teri

12 sept. 2025

·

A séjourné 1 nuit

Welcoming front desk staff, crisp clean sheets, well kept property. Great location. Highly recommend staying here!

Welcoming front desk staff, crisp clean sheets, well kept property. Great location. Highly recommend staying here!

10

oyungerel

30 déc. 2025

·

A séjourné 1 nuit

Spotless room and very comfortable stay. Totally recommend.

Spotless room and very comfortable stay. Totally recommend.

8

Riccardo

23 oct. 2024

·

A séjourné 2 nuits

Ich war 2 Tage dort Am 2 Tag wurde mein Bett nicht gemacht, kein Kaffee ausgefüllt, nichts

Ich war 2 Tage dort Am 2 Tag wurde mein Bett nicht gemacht, kein Kaffee ausgefüllt, nichts

10

Puneet

8 sept. 2025

·

A séjourné 2 nuits

Excellent property very close (walkable) to the Train Station and the village. The room and bathroom were very clean and decent-sized. Staff were friendly and accommodating. Free breakfast had plenty of good options.

Excellent property very close (walkable) to the Train Station and the village. The room and bathroom were very clean and decent-sized. Staff were friendly and accommodating. Free breakfast had plenty of good options.

10

Kelly

17 janv. 2025

·

A séjourné 3 nuits

We had a great wonderful stay here. The hotel was clean and beautiful and the room was spacious and again clean. The breakfast was delicious and just what I needed with a great selection of vegetarian options as well as a cold meat selection as you would expect in Europe. Different milk options were also available, which I didn’t need but it was great to see. All round absolutely lovely and the staff always said hello with a smile. We had a great stay and would definitely go back.

We had a great wonderful stay here. The hotel was clean and beautiful and the room was spacious and again clean. The breakfast was delicious and just what I needed with a great selection of vegetarian options as well as a cold meat selection as you would expect in Europe. Different milk options were also available, which I didn’t need but it was great to see. All round absolutely lovely and the staff always said hello with a smile. We had a great stay and would definitely go back.

10

Christal

26 sept. 2024

·

A séjourné 2 nuits

This is a really nice hotel and close to the train station. The bathroom was especially nice - it was very clean and spacious.

This is a really nice hotel and close to the train station. The bathroom was especially nice - it was very clean and spacious.

8

Romain

10 déc. 2023

·

A séjourné 2 nuits

This was my 5th stay in Zermatt. We had a good stay but I would probably not choose this hotel again. Hotel is conveniently located, room was large, modern and well appointed. Spa was lovely. On the minus side, there was a humidity smell in the room, view was on neighboring building, and the hotel lacked an overall atmosphere in the common area (small empty bar). Staff was courteous but quite indifferent. There was an extra charge to pay the city tax by card! I have never seen in Switzerland.

This was my 5th stay in Zermatt. We had a good stay but I would probably not choose this hotel again. Hotel is conveniently located, room was large, modern and well appointed. Spa was lovely. On the minus side, there was a humidity smell in the room, view was on neighboring building, and the hotel lacked an overall atmosphere in the common area (small empty bar). Staff was courteous but quite indifferent. There was an extra charge to pay the city tax by card! I have never seen in Switzerland.

2

David

16 mars 2023

·

A séjourné 3 nuits

We have been coming to Zermatt for over 10 years and this was by far the most disappointing hotel we have stayed in. We will never stay here again and strongly encourage others to avoid this hotel. There were petty things like charging 5 Swiss Francs for a misplaced plastic key. The room was filthy and too hot to sleep well in, and the bathroom was not serviced two of the three days we were there. But above all, the service was incredibly rude to us on check out and accused us of breaking rules that made no sense and which were never explained to us. Do not stay here - it ruined our stay in Zermatt.

We have been coming to Zermatt for over 10 years and this was by far the most disappointing hotel we have stayed in. We will never stay here again and strongly encourage others to avoid this hotel. There were petty things like charging 5 Swiss Francs for a misplaced plastic key. The room was filthy and too hot to sleep well in, and the bathroom was not serviced two of the three days we were there. But above all, the service was incredibly rude to us on check out and accused us of breaking rules that made no sense and which were never explained to us. Do not stay here - it ruined our stay in Zermatt.

2

Mohammed

11 oct. 2025

·

A séjourné 1 nuit

Dirty room and poor service I had a very disappointing experience. The bed sheets were dirty and I even found hair on them, which shows a lack of proper cleaning. The room was not well maintained, and the staff were unfriendly and not helpful when I complained. This is unacceptable for a hotel. I would not recommend staying here.

Dirty room and poor service I had a very disappointing experience. The bed sheets were dirty and I even found hair on them, which shows a lack of proper cleaning. The room was not well maintained, and the staff were unfriendly and not helpful when I complained. This is unacceptable for a hotel. I would not recommend staying here.

10

Jeremy

13 janv. 2026

·

A séjourné 5 nuits

Outstanding Stay with Matterhorn Views We had a fantastic stay at Alpenhotel Fleurs de Zermatt in January 2026. The hotel was spotless, the staff were friendly and welcoming, and breakfast was excellent — filling enough to last us through a full day on the slopes. The location is perfect, just a short walk from the main train station, and our room had a clear, stunning view of the Matterhorn. We highly recommend this hotel and will absolutely book here again on our next ski trip to Zermatt.

Outstanding Stay with Matterhorn Views We had a fantastic stay at Alpenhotel Fleurs de Zermatt in January 2026. The hotel was spotless, the staff were friendly and welcoming, and breakfast was excellent — filling enough to last us through a full day on the slopes. The location is perfect, just a short walk from the main train station, and our room had a clear, stunning view of the Matterhorn. We highly recommend this hotel and will absolutely book here again on our next ski trip to Zermatt.

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Chambres

Les chambres sont confortables, modernes et souvent spacieuses, avec des balcons et une vue sur le Cervin disponible à certains étages supérieurs. Les inconvénients courants comprennent l'absence de climatisation, l'absence de bouilloire/théière dans la chambre, une sensation d'étouffement occasionnelle et une connexion Wi-Fi aléatoire pour certains.

Avis de voyageur à ce sujet

8

Reseller

25 sept. 2024

·

A séjourné 1 nuit

Property is clean, staffs are nice, my only issue is that there's no air conditioner.

Property is clean, staffs are nice, my only issue is that there's no air conditioner.

10

Shi Xian

19 sept. 2024

·

A séjourné 1 nuit

Beautiful view of Matterhorn from our room. Managed to catch the sunrise and its so surreal! 👍

Beautiful view of Matterhorn from our room. Managed to catch the sunrise and its so surreal! 👍

8

Sandeep

8 avr. 2023

·

A séjourné 1 nuit

The WiFi did not work in spite of asking the manager. He kept on insisting his phone worked (meaning the problem was with us).

The WiFi did not work in spite of asking the manager. He kept on insisting his phone worked (meaning the problem was with us).

10

Tiffanie

8 août 2023

·

A séjourné 1 nuit

The property is very close to the train station. Staff was friendly and helpful, it was clean and spacious. The included breakfast was very good with lots of choice. Great view of the Matterhorn from our balcony. The only thing I would say is a drawback is there was no air conditioning

The property is very close to the train station. Staff was friendly and helpful, it was clean and spacious. The included breakfast was very good with lots of choice. Great view of the Matterhorn from our balcony. The only thing I would say is a drawback is there was no air conditioning

8

Kathy

19 sept. 2025

·

A séjourné 2 nuits

The building was nice with a large comfortable room. Very clean. Helpful staff. Location was close to the train station and the grocery store. Lovely towels and robe. No chair for the desk. Needed better in room coffee bar. No hot pot and coffee maker and cups were too small and didn’t work properly.

The building was nice with a large comfortable room. Very clean. Helpful staff. Location was close to the train station and the grocery store. Lovely towels and robe. No chair for the desk. Needed better in room coffee bar. No hot pot and coffee maker and cups were too small and didn’t work properly.

10

Michael

24 sept. 2024

·

A séjourné 4 nuits

Great location, view of the Matterhorn from our room!

Great location, view of the Matterhorn from our room!

10

Denise

2 oct. 2025

·

A séjourné 4 nuits

Quarto grande com linda vista para MatterHorn, a nascer do sol ou da lua.

Quarto grande com linda vista para MatterHorn, a nascer do sol ou da lua.

10

Tagg

2 juil. 2025

·

A séjourné 2 nuits

we had a very nice large room on the top floor with amazing views of the Matterhorn. The pool was very nice and had special jets that helped ease our muscles after a long day of hiking. The hotel was just far enough off the main strip we didn’t hear the all the noise of any late night activities but still close enough we could walk to all shops and restaurants. If we ever make it back to Switzerland we will be looking to stay here again.

we had a very nice large room on the top floor with amazing views of the Matterhorn. The pool was very nice and had special jets that helped ease our muscles after a long day of hiking. The hotel was just far enough off the main strip we didn’t hear the all the noise of any late night activities but still close enough we could walk to all shops and restaurants. If we ever make it back to Switzerland we will be looking to stay here again.

8

Muhammad Haris Shahbaz

14 juil. 2025

·

A séjourné 5 nuits

Pros: nice clean three star hotel Good staff Ok rooms Near town Cons: No air-conditioning No electric kettles in the rooms No iron in the rooms Breakfast just ok..not too many options Receptionists leave at 11 Some staff members too rogid and need customer service training like their associate director or...

Pros: nice clean three star hotel Good staff Ok rooms Near town Cons: No air-conditioning No electric kettles in the rooms No iron in the rooms Breakfast just ok..not too many options Receptionists leave at 11 Some staff members too rogid and need customer service training like their associate director or...

10

Alex

28 janv. 2025

·

A séjourné 2 nuits

The rooms were comfy (though without individually controlled heating they can get a tad stuffy…. You can open the window by an interesting mechanism that I had to confirm with the staff), and the bathrooms were very nice and spacious for a European ski lodge. Free breakfast was great. One decisive feature that made me choose this hotel was its partially outdoor heated pool. Hot tub après ski is one of my big likes, and their pool, although not heated to jacuzzi temperatures, is still plenty warm for enjoying an outdoor soak in snowy weather. Big sauna and steam room also in the spa. The whole spa closes early, so you can’t really use it for after dinner relaxation, but can treat yourself to a nice après ski indulgence after a day on the slopes.

The rooms were comfy (though without individually controlled heating they can get a tad stuffy…. You can open the window by an interesting mechanism that I had to confirm with the staff), and the bathrooms were very nice and spacious for a European ski lodge. Free breakfast was great. One decisive feature that made me choose this hotel was its partially outdoor heated pool. Hot tub après ski is one of my big likes, and their pool, although not heated to jacuzzi temperatures, is still plenty warm for enjoying an outdoor soak in snowy weather. Big sauna and steam room also in the spa. The whole spa closes early, so you can’t really use it for after dinner relaxation, but can treat yourself to a nice après ski indulgence after a day on the slopes.

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Service

Les commentaires sur le service sont mitigés : beaucoup ont trouvé le personnel amical et serviable, mais plusieurs mentionnent des interactions impolies ou désagréables à la réception, de l'inflexibilité et un horaire d'arrivée strictement appliqué à 15h30.

Avis de voyageur à ce sujet

8

Ester

3 avr. 2024

·

A séjourné 3 nuits

The facility is great. We booked a view room and it was incredible to see the Matterhorn in different weather and times of day. Our room was clean and quiet. The pool area was well kept, sauna after long ski day was amazing. Ski bus around the corner and a short walk to the train station but the hotel shuttle picked us up when we called anyway. Breakfast had a lot of variety and was a great way to start a ski day. Housekeeping was great too. Ski locker had boot holders that were heated in the basement. It has everything you need…BUT The staff was hit and miss. You know that feeling when someone doesn’t want to help you? One morning the breakfast crew was like that, then the next morning welcome. Hot/Cold. Or like a dinner reservation “You are better off doing yourself “ and handed me a laminated list. ok. $500 room and you can’t make an effort or suggestion? Asked where we could rent skis… “maybe up by the train station”. Maybe? Do people come here to ski?? After we bought a beer in the lobby I asked “Could I get a glass of ice to take to my room?”. The guy behind the front desk “I’m not sure if I have enough”?? (Then the next day when I needed to ice my knee the woman at the front desk happily went to the kitchen and brought me a whole bag). It truly could be a 5 star experience you rave about to other people. Clearly most (not all) of these people are just on the clock and don’t care if you come back.

The facility is great. We booked a view room and it was incredible to see the Matterhorn in different weather and times of day. Our room was clean and quiet. The pool area was well kept, sauna after long ski day was amazing. Ski bus around the corner and a short walk to the train station but the hotel shuttle picked us up when we called anyway. Breakfast had a lot of variety and was a great way to start a ski day. Housekeeping was great too. Ski locker had boot holders that were heated in the basement. It has everything you need…BUT The staff was hit and miss. You know that feeling when someone doesn’t want to help you? One morning the breakfast crew was like that, then the next morning welcome. Hot/Cold. Or like a dinner reservation “You are better off doing yourself “ and handed me a laminated list. ok. $500 room and you can’t make an effort or suggestion? Asked where we could rent skis… “maybe up by the train station”. Maybe? Do people come here to ski?? After we bought a beer in the lobby I asked “Could I get a glass of ice to take to my room?”. The guy behind the front desk “I’m not sure if I have enough”?? (Then the next day when I needed to ice my knee the woman at the front desk happily went to the kitchen and brought me a whole bag). It truly could be a 5 star experience you rave about to other people. Clearly most (not all) of these people are just on the clock and don’t care if you come back.

10

Alexandre

21 févr. 2026

·

A séjourné 1 nuit

Great staff. Our room was stunning. Good aménités. Breakfast with many options. Will come back!

Great staff. Our room was stunning. Good aménités. Breakfast with many options. Will come back!

8

Sowoon

19 sept. 2025

·

A séjourné 2 nuits

The facility must have been built not too long ago and everything was in prime condition. I would have given 5 stars only if the receptionist on that day of my arrival was not there. He was straight up rude to us.

The facility must have been built not too long ago and everything was in prime condition. I would have given 5 stars only if the receptionist on that day of my arrival was not there. He was straight up rude to us.

4

Enrique

1 juil. 2025

·

A séjourné 2 nuits

The hostess that received us was kind but not very knowledgeable. When asked for the name of the manager, she declined to provide the name. Her replacement (manager) was rude and arrogant. I asked for water and he told me to get it from the bathroom sink. I asked for a balcony view, he declined to provide options. Overall he is not trained for the position and does not have the mannerism for a courteous and professional Host. transportation is offered but they make excuses for why it is not available.

The hostess that received us was kind but not very knowledgeable. When asked for the name of the manager, she declined to provide the name. Her replacement (manager) was rude and arrogant. I asked for water and he told me to get it from the bathroom sink. I asked for a balcony view, he declined to provide options. Overall he is not trained for the position and does not have the mannerism for a courteous and professional Host. transportation is offered but they make excuses for why it is not available.

10

Martin

25 août 2024

·

A séjourné 2 nuits

First time visit to Zermatt and loved staying at Alpenhotel Fleurs de Zermatt. It was a beautiful hotel in a perfect location for our trip. Was approximately a 5 minute walk to the Täsch train station and central shopping in Zermatt. Close to Denner grocery store and bus station. Staff are super friendly and helpful. Good breakfast each more to start the day. Did not get the opportunity to use the sauna area, but pool was relaxing and closed at 8pm during our visit. Room was spacious and had everything we needed. Would definitely return back here.

First time visit to Zermatt and loved staying at Alpenhotel Fleurs de Zermatt. It was a beautiful hotel in a perfect location for our trip. Was approximately a 5 minute walk to the Täsch train station and central shopping in Zermatt. Close to Denner grocery store and bus station. Staff are super friendly and helpful. Good breakfast each more to start the day. Did not get the opportunity to use the sauna area, but pool was relaxing and closed at 8pm during our visit. Room was spacious and had everything we needed. Would definitely return back here.

10

Jennifer

13 sept. 2025

·

A séjourné 3 nuits

Check in is at 1530. I arrived at 1515 and was made to wait despite the room being available and the chubby gentleman at the front desk just talking with the young lady he was mentoring in the few minutes until 1530. In fact, everything about this hotel was excellent except the interactions with the chubby gentleman from reception. That fellow is a liability to the property. The other staff are friendly, engaging and helpful.

Check in is at 1530. I arrived at 1515 and was made to wait despite the room being available and the chubby gentleman at the front desk just talking with the young lady he was mentoring in the few minutes until 1530. In fact, everything about this hotel was excellent except the interactions with the chubby gentleman from reception. That fellow is a liability to the property. The other staff are friendly, engaging and helpful.

10

Abdul

21 avr. 2025

·

A séjourné 1 nuit

We only booked this hotel for one night with the view of catching the glacier express in the morning but stayed for 3 nights as the town experienced bad weather with no power. The hotel went above and beyond to make guest feel welcome on the subsequent night. They didn’t charge any of the guests for the 2nd night stay as the there was no power at the hotel (not their fault as the whole town didn’t have town, infact the whole valley was without power for 2 days. On our 3rd night they only charged us token gesture of 50 franks per person which was really cheap. Absolutely amazing staff and policy of the hotel. Amazing spacious room with spa facilities at the hotel. I would highly recommend this hotel. The staff are definitely an asset to this hotel.

We only booked this hotel for one night with the view of catching the glacier express in the morning but stayed for 3 nights as the town experienced bad weather with no power. The hotel went above and beyond to make guest feel welcome on the subsequent night. They didn’t charge any of the guests for the 2nd night stay as the there was no power at the hotel (not their fault as the whole town didn’t have town, infact the whole valley was without power for 2 days. On our 3rd night they only charged us token gesture of 50 franks per person which was really cheap. Absolutely amazing staff and policy of the hotel. Amazing spacious room with spa facilities at the hotel. I would highly recommend this hotel. The staff are definitely an asset to this hotel.

6

Mario

30 mars 2025

·

A séjourné 2 nuits

Breakfast was great and friendly stuff there at the desk there are not friendly at all very cold and give me a feeling I am not welcome. I ask if I can check out just 30 min later and there say no very disappointed it should be not a problem I pay all most 300 a night so it should be no problem to check out 30min later. I will never go back there again

Breakfast was great and friendly stuff there at the desk there are not friendly at all very cold and give me a feeling I am not welcome. I ask if I can check out just 30 min later and there say no very disappointed it should be not a problem I pay all most 300 a night so it should be no problem to check out 30min later. I will never go back there again

10

Susan

18 févr. 2025

·

A séjourné 2 nuits

Hotel is very nice and has plenty of amenities. Pool, sauna and spa area are clean, well kept and relaxing. The rooms are fantastic- extra blankets, boot tray for snow boots, and heated bathroom floors. The hotel staff is attentive- when my husband fell ill, Dennis the night manager, went above and beyond to secure a local doctor, taxi transport and help us in our time of need.

Hotel is very nice and has plenty of amenities. Pool, sauna and spa area are clean, well kept and relaxing. The rooms are fantastic- extra blankets, boot tray for snow boots, and heated bathroom floors. The hotel staff is attentive- when my husband fell ill, Dennis the night manager, went above and beyond to secure a local doctor, taxi transport and help us in our time of need.

4

Jaime

7 mars 2025

·

A séjourné 2 nuits

BEWARE!!!! Only stay here if you wish to encounter the rudest hotel staff in all the world!! The rudest staff of any property that we have ever stayed including in France!! We were welcomed by asking our guide if he had a parking permit! My wife was told to “be careful” with the wine in the room and told she could not have a glass for her wine. The man at the check in desk is very pretentious and condescending to every guest that we saw him interact t with. (We got to sit in the lobby for an hour waiting until exactly 1530 for our room to be ready) They refuse to be responsible for storing your luggage and won’t let you check in even one minute before 1530! Our refrigerator in the room wasn’t working and they tried to tell us it’s a “cooler” not a refrigerator but it’s winter in Switzerland and just took temperature. We had to put our beverages outside on our balcony to cool our drinks. Breakfast is powdered eggs floating in oil, oily bacon and sausage, make your on hard boiled eggs, pancakes and random meats and cheeses with more rude staff instructing you to put your cell phone away! Upon check out we were told “II need the keys and to pay the city tax” No thank you for staying with us, no we hope you enjoyed your stay…nothing!! Worst staff ever and we NEVER felt welcomed for our entire stay. Plenty of other places to stay in Zermatt….DO NOT STSY HERE!!!!!!!

BEWARE!!!! Only stay here if you wish to encounter the rudest hotel staff in all the world!! The rudest staff of any property that we have ever stayed including in France!! We were welcomed by asking our guide if he had a parking permit! My wife was told to “be careful” with the wine in the room and told she could not have a glass for her wine. The man at the check in desk is very pretentious and condescending to every guest that we saw him interact t with. (We got to sit in the lobby for an hour waiting until exactly 1530 for our room to be ready) They refuse to be responsible for storing your luggage and won’t let you check in even one minute before 1530! Our refrigerator in the room wasn’t working and they tried to tell us it’s a “cooler” not a refrigerator but it’s winter in Switzerland and just took temperature. We had to put our beverages outside on our balcony to cool our drinks. Breakfast is powdered eggs floating in oil, oily bacon and sausage, make your on hard boiled eggs, pancakes and random meats and cheeses with more rude staff instructing you to put your cell phone away! Upon check out we were told “II need the keys and to pay the city tax” No thank you for staying with us, no we hope you enjoyed your stay…nothing!! Worst staff ever and we NEVER felt welcomed for our entire stay. Plenty of other places to stay in Zermatt….DO NOT STSY HERE!!!!!!!

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Emplacement

Emplacement pratique, à quelques pas de la gare, près des bus et d'un supermarché, et légèrement à l'écart des rues les plus fréquentées pour plus de calme. Certains ont trouvé l'établissement un peu éloigné des principales attractions, mais néanmoins accessible à pied.

Avis de voyageur à ce sujet

10

Diana

23 juil. 2024

·

A séjourné 1 nuit

We planned to visit Zermatt for the day and failed to check the train schedule for the last train out. We found this hotel on hotels.com; it was one of the only hotels with a room available at a reasonable price. The location was very close to the train station, and near the heart of it all, but tucked aside in the working area of the town. Walking out to the station, we found we were in the area where all the warehousing seemed to be located for the businesses. Not unpleasant, and rather interesting to see the tiny trucks zooming out to do their business. We were on the ground floor, so the view was not great... I'm not sure that the views would be any better on upper floors. However, it was a lovely hotel. Very clean, quiet and comfortable. The pool area looked amazing, although it was snowing while we were there. There looked to be a sauna or hot spa of some sort that we didn't have time to check out. I would definitely consider coming back to stay here over some of the more expensive hotels I've stayed in Zermatt in the past.

We planned to visit Zermatt for the day and failed to check the train schedule for the last train out. We found this hotel on hotels.com; it was one of the only hotels with a room available at a reasonable price. The location was very close to the train station, and near the heart of it all, but tucked aside in the working area of the town. Walking out to the station, we found we were in the area where all the warehousing seemed to be located for the businesses. Not unpleasant, and rather interesting to see the tiny trucks zooming out to do their business. We were on the ground floor, so the view was not great... I'm not sure that the views would be any better on upper floors. However, it was a lovely hotel. Very clean, quiet and comfortable. The pool area looked amazing, although it was snowing while we were there. There looked to be a sauna or hot spa of some sort that we didn't have time to check out. I would definitely consider coming back to stay here over some of the more expensive hotels I've stayed in Zermatt in the past.

10

Peter

14 août 2024

·

A séjourné 1 nuit

Quiet hotel with relaxing spa pool and facilities. Close to train station and accessible via a quick walk. Staff were friendly and provided good options for food and outdoor activities. Extra plus for professionalism and baggage storage before check in.

Quiet hotel with relaxing spa pool and facilities. Close to train station and accessible via a quick walk. Staff were friendly and provided good options for food and outdoor activities. Extra plus for professionalism and baggage storage before check in.

10

Vannessa

9 août 2025

·

A séjourné 1 nuit

We were only in for 1 night but the hotel looked amazing! Lovely indoor/outside pool, good breakfast, very comy bed and great shower. The location was perfect only a 5 min walk from the railway station and perfect for exploring this fantastic area. We will definitely return soon and spend longer at this hotel in beautiful Zermatt. The hotel offered fantastic wellness options including massage etc.

We were only in for 1 night but the hotel looked amazing! Lovely indoor/outside pool, good breakfast, very comy bed and great shower. The location was perfect only a 5 min walk from the railway station and perfect for exploring this fantastic area. We will definitely return soon and spend longer at this hotel in beautiful Zermatt. The hotel offered fantastic wellness options including massage etc.

8

Martin

22 mars 2025

·

A séjourné 1 nuit

A very nice hotel in Zermatt, quite close to the train station but a little far from the main attractions of town , and near a supermarket. Excellent facilities. The reception staff aren't the friendliest or most attentive, but they are very polite.

A very nice hotel in Zermatt, quite close to the train station but a little far from the main attractions of town , and near a supermarket. Excellent facilities. The reception staff aren't the friendliest or most attentive, but they are very polite.

10

Tagg

2 juil. 2025

·

A séjourné 2 nuits

we had a very nice large room on the top floor with amazing views of the Matterhorn. The pool was very nice and had special jets that helped ease our muscles after a long day of hiking. The hotel was just far enough off the main strip we didn’t hear the all the noise of any late night activities but still close enough we could walk to all shops and restaurants. If we ever make it back to Switzerland we will be looking to stay here again.

we had a very nice large room on the top floor with amazing views of the Matterhorn. The pool was very nice and had special jets that helped ease our muscles after a long day of hiking. The hotel was just far enough off the main strip we didn’t hear the all the noise of any late night activities but still close enough we could walk to all shops and restaurants. If we ever make it back to Switzerland we will be looking to stay here again.

10

Amanda

6 juin 2025

·

A séjourné 2 nuits

Great location, a 5 min walk to train station and 10 min walk to city center. Great amenities. Loves the breakfast buffet Would stay there again

Great location, a 5 min walk to train station and 10 min walk to city center. Great amenities. Loves the breakfast buffet Would stay there again

10

Puneet

8 sept. 2025

·

A séjourné 2 nuits

Excellent property very close (walkable) to the Train Station and the village. The room and bathroom were very clean and decent-sized. Staff were friendly and accommodating. Free breakfast had plenty of good options.

Excellent property very close (walkable) to the Train Station and the village. The room and bathroom were very clean and decent-sized. Staff were friendly and accommodating. Free breakfast had plenty of good options.

10

Michael

30 août 2023

·

A séjourné 2 nuits

I stayed here for two nights and it was excellent - the hotel is cosy and boutique with great facilities including gym, sauna, steam room and indoor/outdoor pool. Breakfast was excellent and the daily coffee & cake was a really nice touch. Just a few minutes walk from the train station and Zermatt main shopping area. Thoroughly recommended.

I stayed here for two nights and it was excellent - the hotel is cosy and boutique with great facilities including gym, sauna, steam room and indoor/outdoor pool. Breakfast was excellent and the daily coffee & cake was a really nice touch. Just a few minutes walk from the train station and Zermatt main shopping area. Thoroughly recommended.

10

Kana

14 sept. 2025

·

A séjourné 2 nuits

可愛い綺麗なホテルです。駅からも歩いていける距離です。

可愛い綺麗なホテルです。駅からも歩いていける距離です。

10

Jeremy

13 janv. 2026

·

A séjourné 5 nuits

Outstanding Stay with Matterhorn Views We had a fantastic stay at Alpenhotel Fleurs de Zermatt in January 2026. The hotel was spotless, the staff were friendly and welcoming, and breakfast was excellent — filling enough to last us through a full day on the slopes. The location is perfect, just a short walk from the main train station, and our room had a clear, stunning view of the Matterhorn. We highly recommend this hotel and will absolutely book here again on our next ski trip to Zermatt.

Outstanding Stay with Matterhorn Views We had a fantastic stay at Alpenhotel Fleurs de Zermatt in January 2026. The hotel was spotless, the staff were friendly and welcoming, and breakfast was excellent — filling enough to last us through a full day on the slopes. The location is perfect, just a short walk from the main train station, and our room had a clear, stunning view of the Matterhorn. We highly recommend this hotel and will absolutely book here again on our next ski trip to Zermatt.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Repas

Le petit-déjeuner est généralement apprécié pour son goût et sa variété. Certains clients l'ont trouvé basique, manquant de certains éléments, ou peu approvisionné plus tard le matin.

Avis de voyageur à ce sujet

10

ANA

16 août 2024

·

A séjourné 1 nuit

Fantastic hotel! Everything is clean and with lots of details. Great breakfast and spa (make sure you include it in your plans). Book a room with a view to Zermatt (you will never forget the sunset and sunrise views!)

Fantastic hotel! Everything is clean and with lots of details. Great breakfast and spa (make sure you include it in your plans). Book a room with a view to Zermatt (you will never forget the sunset and sunrise views!)

10

Elaine

27 août 2023

·

A séjourné 2 nuits

Loved this place, breakfast buffet was delicious! Only a few minutes walk from the train station and the main street. The pool is small, but lovely and clean, warm and is part inside and outside. BUT the best place is the sauna area, the steam sauna is one of the best i have ever used. Then the 3 ‘special’ showers are fun to use. It is very quiet at night, great bathroom and the bed and linens were won. Highly recommend this place

Loved this place, breakfast buffet was delicious! Only a few minutes walk from the train station and the main street. The pool is small, but lovely and clean, warm and is part inside and outside. BUT the best place is the sauna area, the steam sauna is one of the best i have ever used. Then the 3 ‘special’ showers are fun to use. It is very quiet at night, great bathroom and the bed and linens were won. Highly recommend this place

10

PEDRO ALVARO

20 oct. 2025

·

A séjourné 2 nuits

Cafe da manhã com opções à la carte excelente.

Cafe da manhã com opções à la carte excelente.

10

Puneet

8 sept. 2025

·

A séjourné 2 nuits

Excellent property very close (walkable) to the Train Station and the village. The room and bathroom were very clean and decent-sized. Staff were friendly and accommodating. Free breakfast had plenty of good options.

Excellent property very close (walkable) to the Train Station and the village. The room and bathroom were very clean and decent-sized. Staff were friendly and accommodating. Free breakfast had plenty of good options.

10

Kelly

17 janv. 2025

·

A séjourné 3 nuits

We had a great wonderful stay here. The hotel was clean and beautiful and the room was spacious and again clean. The breakfast was delicious and just what I needed with a great selection of vegetarian options as well as a cold meat selection as you would expect in Europe. Different milk options were also available, which I didn’t need but it was great to see. All round absolutely lovely and the staff always said hello with a smile. We had a great stay and would definitely go back.

We had a great wonderful stay here. The hotel was clean and beautiful and the room was spacious and again clean. The breakfast was delicious and just what I needed with a great selection of vegetarian options as well as a cold meat selection as you would expect in Europe. Different milk options were also available, which I didn’t need but it was great to see. All round absolutely lovely and the staff always said hello with a smile. We had a great stay and would definitely go back.

8

Muhammad Haris Shahbaz

14 juil. 2025

·

A séjourné 5 nuits

Pros: nice clean three star hotel Good staff Ok rooms Near town Cons: No air-conditioning No electric kettles in the rooms No iron in the rooms Breakfast just ok..not too many options Receptionists leave at 11 Some staff members too rogid and need customer service training like their associate director or...

Pros: nice clean three star hotel Good staff Ok rooms Near town Cons: No air-conditioning No electric kettles in the rooms No iron in the rooms Breakfast just ok..not too many options Receptionists leave at 11 Some staff members too rogid and need customer service training like their associate director or...

8

Paula

16 août 2024

·

A séjourné 1 nuit

We really liked how clean and modern the property was while maintaining the ski lodge feel. The pool was a real winner for us since we have a 7 year old who likes pools. The luggage storage room was also very helpful. The negative was that the breakfast was almost depleted by 9-10 am when we were ready for it.

We really liked how clean and modern the property was while maintaining the ski lodge feel. The pool was a real winner for us since we have a 7 year old who likes pools. The luggage storage room was also very helpful. The negative was that the breakfast was almost depleted by 9-10 am when we were ready for it.

8

jim

1 avr. 2024

·

A séjourné 4 nuits

Good location, staff was great but should provide more information to first timers. Maybe an info pack. Breakfast needs fresh fruit.

Good location, staff was great but should provide more information to first timers. Maybe an info pack. Breakfast needs fresh fruit.

10

Jeremy

13 janv. 2026

·

A séjourné 5 nuits

Outstanding Stay with Matterhorn Views We had a fantastic stay at Alpenhotel Fleurs de Zermatt in January 2026. The hotel was spotless, the staff were friendly and welcoming, and breakfast was excellent — filling enough to last us through a full day on the slopes. The location is perfect, just a short walk from the main train station, and our room had a clear, stunning view of the Matterhorn. We highly recommend this hotel and will absolutely book here again on our next ski trip to Zermatt.

Outstanding Stay with Matterhorn Views We had a fantastic stay at Alpenhotel Fleurs de Zermatt in January 2026. The hotel was spotless, the staff were friendly and welcoming, and breakfast was excellent — filling enough to last us through a full day on the slopes. The location is perfect, just a short walk from the main train station, and our room had a clear, stunning view of the Matterhorn. We highly recommend this hotel and will absolutely book here again on our next ski trip to Zermatt.

10

Neil John

29 oct. 2025

·

A séjourné 3 nuits

The stay was excellent, tasty fresh breakfast...would highly recommend.

The stay was excellent, tasty fresh breakfast...would highly recommend.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

10

Brigitte et Yvon

13 août 2026

·

A séjourné 2 nuits

Hôtel très agréable avec un personnel très à l'écoute. La vue sur le Cervin depuis nos chambres était fantastique. La literie est de grande qualité. Les petits déjeuners parfaits avec un très grand choix.

Hôtel très agréable avec un personnel très à l'écoute. La vue sur le Cervin depuis nos chambres était fantastique. La literie est de grande qualité. Les petits déjeuners parfaits avec un très grand choix.

10

Michel

16 juin 2026

·

A séjourné 3 nuits

Piscine agréable, spa très bien entretenu, bon déjeuner, bon emplacement. Très bon séjour de 3 nuitées.

Piscine agréable, spa très bien entretenu, bon déjeuner, bon emplacement. Très bon séjour de 3 nuitées.

10

Claire

3 mars 2026

·

A séjourné 1 nuit

Très accueillant et belles installations de qualité

Très accueillant et belles installations de qualité

8

Mathieu

12 juil. 2025

·

A séjourné 2 nuits

Très beau établissement. Belle grande chambre et très fonctionnelle. Les services et le déjeuner sont de qualité. Le processus de réservation et enregistrement est par contre lourd.

Très beau établissement. Belle grande chambre et très fonctionnelle. Les services et le déjeuner sont de qualité. Le processus de réservation et enregistrement est par contre lourd.

10

Alexandra

20 mars 2025

·

A séjourné 2 nuits

Hôtel très joli et bien placé par rapport aux bus et Sunegga. Très jolie chambre et bien aménagée avec des matériaux de qualité. Bon petit déjeuner et personnel parlant le français et l’italien. Bon séjour et nous y retournerons certainement

Hôtel très joli et bien placé par rapport aux bus et Sunegga. Très jolie chambre et bien aménagée avec des matériaux de qualité. Bon petit déjeuner et personnel parlant le français et l’italien. Bon séjour et nous y retournerons certainement

Politiques de l’établissement

Instructions d’arrivée

Tout ce que vous devez savoir pour une arrivée en douceur.

Arrivée

Départ

De 15:30 à 22:30

Avant 11:00

Bon à savoir

Politiques et informations supplémentaires sur cet établissement.

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Prix pour les dates à venir

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novembre 2026

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Prix moyen par nuit sur l'ensemble des offres, taxes et frais compris.

Prix en USD pour 2 voyageurs, mis à jour quotidiennement.

La réception est ouverte tous les jours de 07 h 00 à 23 h 00. Veuillez contacter l'hébergement au moins 48 heures avant votre arrivée à l'aide des coordonnées indiquées sur la confirmation de réservation, afin de prendre les dispositions nécessaires à votre enregistrement. À noter : veuillez contacter cet hébergement à l'avance à l'aide des coordonnées indiquées sur la confirmation de réservation si vous prévoyez d'arriver après 12 h 30. Vous devez contacter l'hébergement à l'avance pour obtenir les instructions d'enregistrement. Les horaires de la réception sont limités. La carte de crédit utilisée pour effectuer la réservation doit être présentée par le titulaire de la carte à l’arrivée, accompagnée d’une pièce d’identité avec photo. Toute autre disposition doit être prise en accord avec l’hébergement avant l’arrivée. Pour toute question, veuillez contacter l’hébergement aux coordonnées indiquées sur la confirmation de réservation. Les informations fournies par l’hébergement peuvent être traduites à l’aide d’outils de traduction automatique. Zermatt est située dans une zone interdite aux voitures et n'est accessible que par le train.

L’enregistrement doit être effectué par une personne âgée d’au moins 18 ans.

Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hébergement
Une pièce d'identité officielle avec photo et une carte de crédit peuvent être demandées à l'arrivée pour couvrir tous frais imprévus
Les demandes spéciales, qui ne peuvent pas être garanties, sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires
Cet hébergement accepte les cartes de crédit, les cartes de débit, et les espèces
Cet hébergement comprend les dispositifs de sécurité suivants : un extincteur, un détecteur de fumée, un système de sécurité et une trousse de secours
Cet hébergement comporte des espaces extérieurs comme des balcons, des patios ou des terrasses potentiellement non adaptés aux enfants. Si vous avez des questions, nous vous recommandons de contacter l'hébergement avant votre arrivée afin de savoir s'il peut vous accueillir dans une chambre adéquate.
Veuillez noter que les normes culturelles et les règles pour les voyageurs peuvent différer selon le pays et l'hébergement. Les règles mentionnées sont fournies par l'hébergement

La piscine est ouverte entre janvier et décembre.
Piscine accessible de 07 h 00 à 20 h 00.
L'hébergement est doté de chambres communicantes/adjacentes, qui pourraient être disponibles aux dates de votre séjour. Veuillez en faire la demande en contactant directement l'hébergement à l'aide des coordonnées indiquées dans la confirmation de réservation.
Les animaux de compagnie, y compris les animaux d'assistance, ne sont pas acceptés dans cet hébergement.