Tennyson

The room smelled heavily of cannabis from previous occupants and the bed was broken ,customer service a switch board ,unable to offer comparable room we did not stay, after 5 phone calls and a 2 hour wait.We found alternative accomodation.

Front door was tricky to open. No other issues.

It’s near the road but it was very very quiet.I will definitely come back again.♥️

Last time I checked in the room (RM 20) was smelling of smoke and the shower wasn’t running and was the most disappointing experience have ever had with any of the Simple Stay hotels

We arrived and our room door was wedged open. The digital door lock did not work and had to be reprogrammed. The bed had a plank under the mattress to hold it up. There was a strong smell of cigarette smoke in the room. There were residents wandering around and could have been in our booked room as it was not secured. The communal area was dirty and the bins were overflowing. If you have a car bigger than a Corsa you will not have enough room in their marked car parking spaces. To top it off there was 2 people at the rear of the building smoking weed. I spoke to someone on the phone to tell them the issues and they were not bothered. I asked for a full refund but this was refused. They show an AA 4* accreditation but this accommodation would be lucky to get a 1*. We did not stay here and booked into a different hotel which was fantastic. AVOID AT ALL COSTS!!