Hotel Universal Murcia

Name: Hotel Universal Murcia
Address: Cartagena, 21, El Carmen, Murcia, Huerta de Murcia, Murcia, Spain, Murcia, Murcia, Spain
Rating: 7.23

"Great location"

"Immaculate rooms"

"Ample-sized rooms"

Amenities

Parking
Airport shuttle
Restaurant
Non-Smoking Rooms
Business Center
Tour Desk

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Property description

Enjoy a range of recreational amenities, including a health club, a sauna, and bicycles to rent. This hotel also features complimentary wireless internet access, concierge services, and an arcade/game room.

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Guest reviews

7.2

Good

Based on 1,317 verified reviews

Who stays here?

Business

19%

Couple

40%

Family

15%

Group

15%

Solo

8%

What guests think

AI-generated summary based on recent guest reviews

At Hotel Universal Murcia, travellers describe a budget, centrally located base with mostly friendly staff and decent value, but very simple, dated rooms plus frequent noise from neighbours or the street and hard to control, building controlled air conditioning.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

8

Robert

last week

·

Stayed 2 nights

Friendly staff. Clean and comfortable room with a good shower. Good location.

2

Jonah

Feb 23, 2026

·

Stayed 1 night

Room had roaches and insects in, staff refused to give us another room

4

Gary

Feb 1, 2026

·

Stayed 1 night

Room was spartan - nothing in it to make it welcoming. Bed really uncomfortable - like sleeping on a rock. Room really warm - no way to adjust temperature. Bathroom extremely dated - shower cubicle tiny and shabby. Room described as 'soundoroofed' - what a joke! We could hear literally every sound from the room next door. Wifi abysmal - described as being 'over 100Mbps' - I did a speed test and it was less than 1Mbps. Ended up using my mobile data. The only positive I can give this hotel is the location.

10

Laura

Nov 10, 2025

·

Stayed 1 night

Good condicions o attencion of the staff

4

Anna

Sep 28, 2025

·

Stayed 4 nights

The location of the hotel was nice. The bed was comfortable, but the room was noisy (dreadful bleeping traffic light just outside), the air con was too cold and the fridge was dirty.

Cartagena, 21, El Carmen, Murcia, Huerta de Murcia, Murcia, Spain

Location

With a stay at Hotel Universal Murcia in Murcia (El Carmen), you'll be steps from Museum of Sciencie and Water and 5 minutes by foot from Cuartel de Artillería. This hotel is 1 mi (1.6 km) from Murcia Bull Ring and 1.3 mi (2 km) from Murcia City Hall.

Museum of Sciencie and Water(0.1 miles)

Floridablanca Garden(0.1 miles)

Cuartel de Artillería(0.2 miles)

Museo de Moros y Cristianos de Murcia(0.3 miles)

Centro de Arte Palacio Almudí(0.3 miles)

Murcia City Hall(0.3 miles)

More location info

Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 23:30

Before 12:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

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