Go back to search

Hotel Universal Murcia

$57

/ night

Avg. for September

Hotel Universal Murcia - Image 1

Hotel Universal Murcia - Room

Hotel Universal Murcia - Room

Hotel Universal Murcia - Reception

Hotel Universal Murcia - Bathroom

Prices for Hotel Universal Murcia

Select dates to see prices and availability

$57

/ night

Avg. for September

Monthly average prices

Nightly prices at Hotel Universal Murcia average $52 in August, the cheapest month, and $60 in March, the most expensive, based on the last 12 months.

Average nightly price at Hotel Universal Murcia by month, last 12 months (USD)
Month	Average price
January	$56
February	$54
March	$60
April	$58
May	$59
June	$58
July	$54
August	$52
September	$57
October	$57
November	$56
December	$53

Most expensive: March (~$60)

Cheapest: August (~$52)

About this property

Enjoy a range of recreational amenities, including a health club, a sauna, and bicycles to rent. This hotel also features complimentary wireless internet access, concierge services, and an arcade/game room.

Location

Cartagena, 21, El Carmen, Murcia, Huerta de Murcia, Spain

Museum of Sciencie and Water (0.1 miles)

Floridablanca Garden (0.1 miles)

Cuartel de Artillería (0.2 miles)

Museo de Moros y Cristianos de Murcia (0.3 miles)

Puente Nuevo (0.3 miles)

Centro de Arte Palacio Almudí (0.3 miles)

More location info

Room options

7

Single Room Up

Room details

1 Twin Bed

183 ft²

Air Conditioning

Heating

Wi-Fi (Free)

12

Superior Double Room, 1 Double Bed

Room details

1 Full Bed

Sleeps 2

215 ft²

Air Conditioning

Heating

Wi-Fi (Free)

5

Traditional Single Room, 1 Twin Bed

Room details

1 Twin Bed

183 ft²

Air Conditioning

Heating

Wi-Fi (Free)

Fence Around Yard

3

Standard Triple Room

Room details

3× Twin Beds

Sleeps 3

269 ft²

Air Conditioning

Heating

Wi-Fi (Free)

6

Traditional Double Room, 1 Queen Bed

Room details

1 Queen Bed

Sleeps 2

248 ft²

Air Conditioning

Heating

Wi-Fi (Free)

4

Standard Twin Room

Room details

2 Twin Beds

Sleeps 2

247 ft²

Air Conditioning

Heating

Wi-Fi (Free)

4

Traditional Twin Room

Room details

2 Twin Beds

Sleeps 2

215 ft²

Air Conditioning

Heating

Wi-Fi (Free)

Fence Around Yard

3

Double Room Single Use

Room details

2 Twin Beds

215 ft²

Air Conditioning

Heating

Wi-Fi (Free)

12

Twin Room Up

Room details

2 Twin Beds

Sleeps 2

215 ft²

Air Conditioning

Heating

Wi-Fi (Free)

4

Standard Single Room, 1 Twin Bed

Room details

1 Twin Bed

248 ft²

Air Conditioning

Heating

Wi-Fi (Free)

Guest reviews of Hotel Universal Murcia

7.2

Good

Based on 1,317 verified reviews

Who stays here?

Business

19%

Couple

40%

Family

15%

Group

15%

Solo

8%

What guests think

AI-generated summary based on recent guest reviews

At Hotel Universal Murcia, travellers describe a budget, centrally located base with mostly friendly staff and decent value, but very simple, dated rooms plus frequent noise from neighbours or the street and hard to control, building controlled air conditioning.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

What guests think

At Hotel Universal Murcia, travellers describe a budget, centrally located base with mostly friendly staff and decent value, but very simple, dated rooms plus frequent noise from neighbours or the street and hard to control, building controlled air conditioning.

Cleanliness is often praised, though several reviews cite musty or smoke smells, bathroom mold, a dirty fridge, and in one case insects. Bathrooms and showers are very small, parking is available but limited and paid, and breakfast receives positive comments. Expect a basic, no frills stay suited to short visits.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

Facilities are basic. Parking is offered in or near the building for a fee, but spaces can be limited and pricing or access can be confusing.

Related guest reviews

10

Pedro

Mar 9, 2024

·

Stayed 1 night

La habitación muy limpia todo perfecto pero el aparcamiento que está en el mismo edificio lo cobran aparte 13€

La habitación muy limpia todo perfecto pero el aparcamiento que está en el mismo edificio lo cobran aparte 13€

6

Karin

Nov 20, 2025

·

Stayed 1 night

Rummet var ok men såg inte ut som på bilden. Två enkelsängar i var som enda av rummet. Men funkade fint. Annars rent och helt ok. Parkeringsgaraget visade sig vara i hotellet rätt över gatan. På gatan fick man bara parkera 90 minuter. Kunde ha sagts direkt när vi frågade..

Rummet var ok men såg inte ut som på bilden. Två enkelsängar i var som enda av rummet. Men funkade fint. Annars rent och helt ok. Parkeringsgaraget visade sig vara i hotellet rätt över gatan. På gatan fick man bara parkera 90 minuter. Kunde ha sagts direkt när vi frågade..

6

Francisco Javier

Mar 15, 2024

·

La habitación pequeñísima, el salón no funciona tv ni satelite y ni lo sabían antencion lenta y olvidadiza, email que te envían para reserva de parking por 11,42 € al dia luego te cobran 14€ muchos errores y dejadez por parte del personal de servicio instalaciones que no funcionan calefacción y aire acondicionado contralado desde la recepción por plantas( si yo tengo calor pido que me pongan el air y me dicen que no por que va por plantas y temdrian que enfriar todas las habitaciones un autentico desastre de hotel muy enfadado me aguanto y me rio por no llorar nunca mas una vergüenza

La habitación pequeñísima, el salón no funciona tv ni satelite y ni lo sabían antencion lenta y olvidadiza, email que te envían para reserva de parking por 11,42 € al dia luego te cobran 14€ muchos errores y dejadez por parte del personal de servicio instalaciones que no funcionan calefacción y aire acondicionado contralado desde la recepción por plantas( si yo tengo calor pido que me pongan el air y me dicen que no por que va por plantas y temdrian que enfriar todas las habitaciones un autentico desastre de hotel muy enfadado me aguanto y me rio por no llorar nunca mas una vergüenza

6

BROILO

Jul 11, 2024

·

Stayed 1 night

Pochi passi dal centro, per chi si accontenta hotel 1 stella, prezzi buoni anche con colazione, purtroppo il parcheggio era pieno, trovato sulla strada, con tanta fortuna, che accensione aria condizionata in camera,

Pochi passi dal centro, per chi si accontenta hotel 1 stella, prezzi buoni anche con colazione, purtroppo il parcheggio era pieno, trovato sulla strada, con tanta fortuna, che accensione aria condizionata in camera,

8

Ulrike

May 15, 2024

·

Stayed 1 night

I absolutely did not like that they charged my card even it said specifically that t wouldn't be charged. I wanted to pay in cash and hae my friends pay for themselves. I don't like if I am deceived. Also there was no paking.

I absolutely did not like that they charged my card even it said specifically that t wouldn't be charged. I wanted to pay in cash and hae my friends pay for themselves. I don't like if I am deceived. Also there was no paking.

8

Laura

Dec 5, 2023

·

Stayed 1 night

El recepcionista súper simpático nos recomendó si tíos para comer muy buenos, el sitio está muy bien comunicado fuimos andando a todos lados, el aparcamiento es más complicado pero volvería a repetir !

El recepcionista súper simpático nos recomendó si tíos para comer muy buenos, el sitio está muy bien comunicado fuimos andando a todos lados, el aparcamiento es más complicado pero volvería a repetir !

Was this helpful?

AI-generated summary based on recent guest reviews

Cleanliness

Feedback on cleanliness is mixed: many found rooms and linens clean and housekeeping regular, but others reported musty or smoke odors, bathroom mold, a dirty fridge, sewage smells, and occasional pests.

Related guest reviews

4

Jorge

Jan 26, 2025

·

Stayed 4 nights

The middle-aged male staff did not let me check in until after 4:30 pm. Then the room smelled like sewage.

The middle-aged male staff did not let me check in until after 4:30 pm. Then the room smelled like sewage.

10

Abderrazzak

Dec 8, 2025

·

Stayed 1 night

Parfait service est les chambre propre

Parfait service est les chambre propre

2

Jonah

Feb 23, 2026

·

Stayed 1 night

Room had roaches and insects in, staff refused to give us another room

Room had roaches and insects in, staff refused to give us another room

10

Angélica

Aug 22, 2023

·

Stayed 5 nights

Ducha llena de moho las fotos no tienen nada que ver con la realidad.

Ducha llena de moho las fotos no tienen nada que ver con la realidad.

10

Susan Isabel

Jan 29, 2025

·

Stayed 2 nights

EXCELENTE UBICACION, TODO MUY LIMPIO Y PERSONAL MUY AMABLE.

EXCELENTE UBICACION, TODO MUY LIMPIO Y PERSONAL MUY AMABLE.

2

Robert

Feb 4, 2024

·

Stayed 1 night

I always try to be positive, but, this was one of the poorest hotels we have stayed at. As we approached the hotel we thought it was shut as it was so dimly lit. The receptionist wasn't positive or welcoming, reflecting the ambience in the foyer. The bedroom was very small room and an even smaller bathroom. Mold on the ceiling in the bathroom. We could hear everything from the next rooms..... everything! As people came in through the night their movements and chatter resonated through our room. The bedding smelled stale and the room had the odour of smoking. There was a total of one electrical socket for two people by the beds, but no electrical socket by the desk and chair. The TV was so small it was virtually impossible to see from being in bed. The one positive - the shower was warm. If we could have left for another hotel after checking in, we would have. In light of our experience we chose not to have breakfast, in preference using one of the cafeterias in the vicinity.

I always try to be positive, but, this was one of the poorest hotels we have stayed at. As we approached the hotel we thought it was shut as it was so dimly lit. The receptionist wasn't positive or welcoming, reflecting the ambience in the foyer. The bedroom was very small room and an even smaller bathroom. Mold on the ceiling in the bathroom. We could hear everything from the next rooms..... everything! As people came in through the night their movements and chatter resonated through our room. The bedding smelled stale and the room had the odour of smoking. There was a total of one electrical socket for two people by the beds, but no electrical socket by the desk and chair. The TV was so small it was virtually impossible to see from being in bed. The one positive - the shower was warm. If we could have left for another hotel after checking in, we would have. In light of our experience we chose not to have breakfast, in preference using one of the cafeterias in the vicinity.

10

Nicholas

Mar 1, 2025

·

Stayed 11 nights

Staff friendly simpaticos. Unpretentious hotel. Room cleaned every day. Quiet. Perfect location. Strolling distance from historic old town. Great value for money. This was my second eleven night stay and I will definitely be back.

Staff friendly simpaticos. Unpretentious hotel. Room cleaned every day. Quiet. Perfect location. Strolling distance from historic old town. Great value for money. This was my second eleven night stay and I will definitely be back.

4

Anna

Sep 28, 2025

·

Stayed 4 nights

The location of the hotel was nice. The bed was comfortable, but the room was noisy (dreadful bleeping traffic light just outside), the air con was too cold and the fridge was dirty.

The location of the hotel was nice. The bed was comfortable, but the room was noisy (dreadful bleeping traffic light just outside), the air con was too cold and the fridge was dirty.

2

tahimi

May 10, 2024

·

Stayed 1 night

I checked in at the hotel and 15 minutes later when I found another hotel I checked out. The room had a terrible musty smell, the TV was smaller than my laptop monitor. the “sofabed” was bad looking. Not to mention the horrible intense yellow color on the walls of the room. The only good experience was the guys at the reception

I checked in at the hotel and 15 minutes later when I found another hotel I checked out. The room had a terrible musty smell, the TV was smaller than my laptop monitor. the “sofabed” was bad looking. Not to mention the horrible intense yellow color on the walls of the room. The only good experience was the guys at the reception

10

FRancisco

Jan 28, 2026

·

Stayed 1 night

La habitación bastante limpia ordenada y servicios buenos .El hotel es antiguo pero se conserva bien lo único que los ruidos de pared con pared se escucha todo.

La habitación bastante limpia ordenada y servicios buenos .El hotel es antiguo pero se conserva bien lo único que los ruidos de pared con pared se escucha todo.

Was this helpful?

AI-generated summary based on recent guest reviews

Rooms

Rooms are small and dated with thin walls; many report noise from adjacent rooms and the street. Showers and bathrooms are very tight, and building controlled air conditioning is hard to adjust, leaving some too hot or too cold.

Related guest reviews

4

Ana M

Jun 28, 2025

·

Stayed 1 night

El aire acondicionado no se podía regular en la habitación, estuvo tipo congelador toda la noche horrible., no se podía dormir del ruido del semáforo y todos los ruidos de la calle, las almohadas muy pequeñas, el aseo extremadamente peculiar, ducha con mampara de plástico blando que te rozabas muy pequeña...

El aire acondicionado no se podía regular en la habitación, estuvo tipo congelador toda la noche horrible., no se podía dormir del ruido del semáforo y todos los ruidos de la calle, las almohadas muy pequeñas, el aseo extremadamente peculiar, ducha con mampara de plástico blando que te rozabas muy pequeña...

8

Gill

Jun 9, 2025

·

Stayed 1 night

The single room was as expected, although tight on space in the en-suite it had everything i needed and was clean and the bed comfy. The only problem is the tv is positioned too high on the wall so you cannot see the picture on the screen properly. It needs to be lowered. Overall a pleasant stay for a very reasonable price.

The single room was as expected, although tight on space in the en-suite it had everything i needed and was clean and the bed comfy. The only problem is the tv is positioned too high on the wall so you cannot see the picture on the screen properly. It needs to be lowered. Overall a pleasant stay for a very reasonable price.

4

Jesus Manuel

Jul 26, 2024

·

Stayed 2 nights

Lo peor que el aire acondicionado es común para toda la planta con lo que, al no poder regularlo, o pasas calor o frío. Además lo encienden cuándo en recepción lo estiman conveniente.

Lo peor que el aire acondicionado es común para toda la planta con lo que, al no poder regularlo, o pasas calor o frío. Además lo encienden cuándo en recepción lo estiman conveniente.

2

Jorge

Aug 5, 2023

·

Stayed 5 nights

No AC at the bedroom, they control the ac in the front desk, and the temperature is to high or is off

No AC at the bedroom, they control the ac in the front desk, and the temperature is to high or is off

6

Gill

Jun 15, 2025

·

Stayed 1 night

Everything was clean and working in the room, if a little dated and in need of a freshen up. But for the price it was suitable and handy for the historical centre. Unfortunately my room was right next to the lift so some noise was heard.

Everything was clean and working in the room, if a little dated and in need of a freshen up. But for the price it was suitable and handy for the historical centre. Unfortunately my room was right next to the lift so some noise was heard.

4

Anna

Sep 28, 2025

·

Stayed 4 nights

The location of the hotel was nice. The bed was comfortable, but the room was noisy (dreadful bleeping traffic light just outside), the air con was too cold and the fridge was dirty.

The location of the hotel was nice. The bed was comfortable, but the room was noisy (dreadful bleeping traffic light just outside), the air con was too cold and the fridge was dirty.

2

Jorge

Jul 30, 2023

·

Stayed 1 night

No funciona adecuadamente el aire acondicionado porque es controlado por la recepción y es apagado o cuando funciona no enfría suficiente, no esperaba este importante contratiempo

No funciona adecuadamente el aire acondicionado porque es controlado por la recepción y es apagado o cuando funciona no enfría suficiente, no esperaba este importante contratiempo

6

Daniel

Aug 29, 2025

·

Stayed 4 nights

Honestamente, muito fraco. Sem controle se temperatura, banheiro ruim e quarto minimo. Nunca mais... só continuei porque era pra dormir e apenas.

Honestamente, muito fraco. Sem controle se temperatura, banheiro ruim e quarto minimo. Nunca mais... só continuei porque era pra dormir e apenas.

4

Gary

Feb 1, 2026

·

Stayed 1 night

Room was spartan - nothing in it to make it welcoming. Bed really uncomfortable - like sleeping on a rock. Room really warm - no way to adjust temperature. Bathroom extremely dated - shower cubicle tiny and shabby. Room described as 'soundoroofed' - what a joke! We could hear literally every sound from the room next door. Wifi abysmal - described as being 'over 100Mbps' - I did a speed test and it was less than 1Mbps. Ended up using my mobile data. The only positive I can give this hotel is the location.

Room was spartan - nothing in it to make it welcoming. Bed really uncomfortable - like sleeping on a rock. Room really warm - no way to adjust temperature. Bathroom extremely dated - shower cubicle tiny and shabby. Room described as 'soundoroofed' - what a joke! We could hear literally every sound from the room next door. Wifi abysmal - described as being 'over 100Mbps' - I did a speed test and it was less than 1Mbps. Ended up using my mobile data. The only positive I can give this hotel is the location.

8

Taciana

Oct 12, 2024

·

Stayed 1 night

Todo excelente salvo que se escucha mucho el ruido de la calle y de los vecinos de otras habitaciones en el hotel.

Todo excelente salvo que se escucha mucho el ruido de la calle y de los vecinos de otras habitaciones en el hotel.

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Service is generally friendly and helpful, with reception often praised for advice and assistance. A few guests noted unhelpful interactions, slow responses, or rigid check in policies.

Related guest reviews

10

Carlos

Jul 12, 2025

·

Stayed 2 nights

Excelente situación para descubrir la ciudad de Murcia. Excelente aire acondicionado. Excelente servicio en recepción. Sin duda regresaremos.

Excelente situación para descubrir la ciudad de Murcia. Excelente aire acondicionado. Excelente servicio en recepción. Sin duda regresaremos.

4

Jorge

Jan 26, 2025

·

Stayed 4 nights

The middle-aged male staff did not let me check in until after 4:30 pm. Then the room smelled like sewage.

The middle-aged male staff did not let me check in until after 4:30 pm. Then the room smelled like sewage.

10

Pedro

Nov 3, 2025

·

Stayed 2 nights

Genial. Personal muy amable. Indicaciones y sugerencias muy útiles

Genial. Personal muy amable. Indicaciones y sugerencias muy útiles

10

Miriam

Nov 10, 2024

·

Stayed 1 night

Genial, el personal es muy atento

Genial, el personal es muy atento

10

Bobby

May 31, 2025

·

Stayed 1 night

The hotel is great for the price. Very good location within easy walking distance of both the train station and bus station. Hotel staff are very friendly and helpful.

The hotel is great for the price. Very good location within easy walking distance of both the train station and bus station. Hotel staff are very friendly and helpful.

6

Francisco Javier

Mar 15, 2024

·

La habitación pequeñísima, el salón no funciona tv ni satelite y ni lo sabían antencion lenta y olvidadiza, email que te envían para reserva de parking por 11,42 € al dia luego te cobran 14€ muchos errores y dejadez por parte del personal de servicio instalaciones que no funcionan calefacción y aire acondicionado contralado desde la recepción por plantas( si yo tengo calor pido que me pongan el air y me dicen que no por que va por plantas y temdrian que enfriar todas las habitaciones un autentico desastre de hotel muy enfadado me aguanto y me rio por no llorar nunca mas una vergüenza

La habitación pequeñísima, el salón no funciona tv ni satelite y ni lo sabían antencion lenta y olvidadiza, email que te envían para reserva de parking por 11,42 € al dia luego te cobran 14€ muchos errores y dejadez por parte del personal de servicio instalaciones que no funcionan calefacción y aire acondicionado contralado desde la recepción por plantas( si yo tengo calor pido que me pongan el air y me dicen que no por que va por plantas y temdrian que enfriar todas las habitaciones un autentico desastre de hotel muy enfadado me aguanto y me rio por no llorar nunca mas una vergüenza

10

ilka

Feb 3, 2025

·

Stayed 1 night

Lovely clean and friendly accommodation for the price. Staff were helpful and nothing was too much. Good location, would stay there again.

Lovely clean and friendly accommodation for the price. Staff were helpful and nothing was too much. Good location, would stay there again.

10

Wilman

Jul 26, 2024

·

Stayed 3 nights

Excelente desde el ingreso y durante nuestra estadia.Respuestas satisfactorias a cada una de nuestras inquietudes .

Excelente desde el ingreso y durante nuestra estadia.Respuestas satisfactorias a cada una de nuestras inquietudes .

10

Moses

Dec 6, 2024

·

Stayed 3 nights

Friendly and helpful.

Friendly and helpful.

8

Maria Angeles

May 13, 2024

·

Stayed 1 night

Hotel Universal it is a affordable hotel close to city center. Room was good and clean. It has not ramp for disabled persons, a few stairs to get in .Staff a bit unfriendly. But at the end of the day was good.

Hotel Universal it is a affordable hotel close to city center. Room was good and clean. It has not ramp for disabled persons, a few stairs to get in .Staff a bit unfriendly. But at the end of the day was good.

Was this helpful?

AI-generated summary based on recent guest reviews

Location

Central, walkable location close to the cathedral and both train and bus stations, making it easy to explore on foot. Some describe the immediate area as busy.

Related guest reviews

10

Carlos

Jul 12, 2025

·

Stayed 2 nights

Excelente situación para descubrir la ciudad de Murcia. Excelente aire acondicionado. Excelente servicio en recepción. Sin duda regresaremos.

Excelente situación para descubrir la ciudad de Murcia. Excelente aire acondicionado. Excelente servicio en recepción. Sin duda regresaremos.

8

Ruben

Mar 14, 2024

·

Stayed 1 night

Si que es verdad que la habitación se ve un poco antigua. Pero todo perfectamente limpio y muy bien situado. Por ese precio no se puede pedir mas

Si que es verdad que la habitación se ve un poco antigua. Pero todo perfectamente limpio y muy bien situado. Por ese precio no se puede pedir mas

10

Bobby

May 31, 2025

·

Stayed 1 night

The hotel is great for the price. Very good location within easy walking distance of both the train station and bus station. Hotel staff are very friendly and helpful.

The hotel is great for the price. Very good location within easy walking distance of both the train station and bus station. Hotel staff are very friendly and helpful.

10

Lyndon

Jun 17, 2025

·

Stayed 1 night

Nice hotel in central Murcia. Pleasant staff.

Nice hotel in central Murcia. Pleasant staff.

10

Nicholas

May 12, 2024

·

Stayed 11 nights

I stayed at the Universal for 11 nights. My room was clean, the sheets and blankets as good as new, and attended to every day. It was quiet with no traffic noise and the occasional sounds from other rooms stopped at a reasonable hour. The staff were all friendly, helpful and simpatico. The hotel is in an excellent location about 8 minutes walk to the Cathedral the heart of historic Murcia. The Universal is completely unpretentious, great value for money and I will definitely return.

I stayed at the Universal for 11 nights. My room was clean, the sheets and blankets as good as new, and attended to every day. It was quiet with no traffic noise and the occasional sounds from other rooms stopped at a reasonable hour. The staff were all friendly, helpful and simpatico. The hotel is in an excellent location about 8 minutes walk to the Cathedral the heart of historic Murcia. The Universal is completely unpretentious, great value for money and I will definitely return.

8

Ana Marta

Sep 15, 2025

·

Stayed 1 night

El hotel está bien, muy cerquita de todo , yo fui desde la estación de autobuses andando y tarde unos quince minutos , tienes cerca la catedral y sitios de interés. El personal es agradable. El hotel está limpio, la cama limpia, y personalmente la relación calidad precio es muy buena . La única pega es la ducha que cuesta un poquito regularla. Totalmente recomendable

El hotel está bien, muy cerquita de todo , yo fui desde la estación de autobuses andando y tarde unos quince minutos , tienes cerca la catedral y sitios de interés. El personal es agradable. El hotel está limpio, la cama limpia, y personalmente la relación calidad precio es muy buena . La única pega es la ducha que cuesta un poquito regularla. Totalmente recomendable

10

Eloise

Jul 2, 2025

·

Stayed 1 night

O hotel em Murcia foi perfeito ! Quarto limpo, confortável, novo e ótima localização. Adorei !

O hotel em Murcia foi perfeito ! Quarto limpo, confortável, novo e ótima localização. Adorei !

4

Gary

Feb 1, 2026

·

Stayed 1 night

Room was spartan - nothing in it to make it welcoming. Bed really uncomfortable - like sleeping on a rock. Room really warm - no way to adjust temperature. Bathroom extremely dated - shower cubicle tiny and shabby. Room described as 'soundoroofed' - what a joke! We could hear literally every sound from the room next door. Wifi abysmal - described as being 'over 100Mbps' - I did a speed test and it was less than 1Mbps. Ended up using my mobile data. The only positive I can give this hotel is the location.

Room was spartan - nothing in it to make it welcoming. Bed really uncomfortable - like sleeping on a rock. Room really warm - no way to adjust temperature. Bathroom extremely dated - shower cubicle tiny and shabby. Room described as 'soundoroofed' - what a joke! We could hear literally every sound from the room next door. Wifi abysmal - described as being 'over 100Mbps' - I did a speed test and it was less than 1Mbps. Ended up using my mobile data. The only positive I can give this hotel is the location.

10

Eduardo

Jun 4, 2025

·

Stayed 1 night

Hotel con buena ubicación y estupenda relación calidad/ precio. Personal recepción mucha amabilidad y hotel un poco anticuado pero muy limpio

Hotel con buena ubicación y estupenda relación calidad/ precio. Personal recepción mucha amabilidad y hotel un poco anticuado pero muy limpio

10

Juan Pedro Soler

Jul 3, 2023

·

Stayed 1 night

Buena calidad/precio. Estancia limpia y con un tamaño adecuado para estancias confortable. Muy cercano a la estación de Renfe y con el centro de la ciudad a 5 minutos.

Buena calidad/precio. Estancia limpia y con un tamaño adecuado para estancias confortable. Muy cercano a la estación de Renfe y con el centro de la ciudad a 5 minutos.

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

Breakfast is positively reviewed as good and complete by several guests. Beyond breakfast, there is limited information about on site dining.

Related guest reviews

10

Fco.

May 16, 2025

·

Stayed 1 night

La experiencia en el hotel estuvo bien acogedora la habitación,la ducha un poco pequeña pero está bien .Habían muchos ruidos y voces de otras habitaciones,pero pude descansar menos mal . El desayuno perfecto

La experiencia en el hotel estuvo bien acogedora la habitación,la ducha un poco pequeña pero está bien .Habían muchos ruidos y voces de otras habitaciones,pero pude descansar menos mal . El desayuno perfecto

8

Luis Miguel

Nov 17, 2024

·

Stayed 1 night

Muy y amables en recepción, se duerme bien, habitaciones un poco antiguas, necesita una buena reforma, en general bien y el buffet rico.

Muy y amables en recepción, se duerme bien, habitaciones un poco antiguas, necesita una buena reforma, en general bien y el buffet rico.

8

Miguel

Jun 7, 2024

·

Stayed 1 night

La experiencia ha sido agradable, exceptuando que las habitaciones no están bien insonorizadas y escuchas todo lo que ocurre en las habitaciones contiguas. Por otra parte deberian de ambientar las habitaciones tenía un olor a tabaco y desagradable.

La experiencia ha sido agradable, exceptuando que las habitaciones no están bien insonorizadas y escuchas todo lo que ocurre en las habitaciones contiguas. Por otra parte deberian de ambientar las habitaciones tenía un olor a tabaco y desagradable.

8

Hatem

Jun 5, 2023

·

Stayed 1 night

El personal agradable, El cuarto de baño muy pequeño pero para una persona aceptable, el desayuno muy bueno y completo. Lo recomiendo

El personal agradable, El cuarto de baño muy pequeño pero para una persona aceptable, el desayuno muy bueno y completo. Lo recomiendo

10

Darren

Apr 1, 2023

·

Stayed 1 night

A great budget stay for the solo traveller, helpful friendly staff and great area to explore on foot. Hotel restaurant next door also fab.

A great budget stay for the solo traveller, helpful friendly staff and great area to explore on foot. Hotel restaurant next door also fab.

8

Ulrike

May 15, 2024

·

Stayed 1 night

I absolutely did not like that they charged my card even it said specifically that t wouldn't be charged. I wanted to pay in cash and hae my friends pay for themselves. I don't like if I am deceived. Also there was no paking.

I absolutely did not like that they charged my card even it said specifically that t wouldn't be charged. I wanted to pay in cash and hae my friends pay for themselves. I don't like if I am deceived. Also there was no paking.

Was this helpful?

AI-generated summary based on recent guest reviews

8

Zachariah

4 weeks ago

·

Stayed 6 nights

Very clean single room with ensuite. Excellent aircon. Stayed when the restaurant was closed however this was no great issue due to superb location. Very easy to walk to Pla. las Flores and Pla. Catedral (approx 10 mins) and Mercadona on the adjacent street. Staff were very patient with me on check in as I had limited Spanish however we persevered!

Very clean single room with ensuite. Excellent aircon. Stayed when the restaurant was closed however this was no great issue due to superb location. Very easy to walk to Pla. las Flores and Pla. Catedral (approx 10 mins) and Mercadona on the adjacent street. Staff were very patient with me on check in as I had limited Spanish however we persevered!

10

Jalila

May 24, 2026

·

Stayed 1 night

Clean room and nice staff and safe erea

Clean room and nice staff and safe erea

8

Robert

May 17, 2026

·

Stayed 2 nights

Friendly staff. Clean and comfortable room with a good shower. Good location.

Friendly staff. Clean and comfortable room with a good shower. Good location.

10

Julio

May 14, 2026

·

Stayed 2 nights

The Pacocho hotel was excellent, staff very friendly and helping us with everything we needed. Clean and convenient location to walk to the center of the city.

The Pacocho hotel was excellent, staff very friendly and helping us with everything we needed. Clean and convenient location to walk to the center of the city.

2

Jonah

Feb 23, 2026

·

Stayed 1 night

Room had roaches and insects in, staff refused to give us another room

Room had roaches and insects in, staff refused to give us another room

Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 23:30

Before 12:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs about Hotel Universal Murcia

Is parking available at the property?

Limited parking is available on-site for a fee of EUR 15 per night. Valet parking is also offered.

What type of breakfast is offered and what are the serving hours?

A buffet breakfast is served on weekdays and weekends from 8:30 AM to 11:30 AM for a fee of approximately EUR 10.50 for adults and EUR 7 for children.

What are the standard check-in and check-out times?

Check-in is from 3:00 PM until 11:30 PM, and check-out is at 12:00 PM. Early or late check-in/check-out may be available upon request.

Are airport shuttle services available?

A roundtrip airport shuttle is available for a surcharge. Guests can arrange the transfer through the property.

What accessibility features does the property offer for guests with disabilities?

The property features step-free entrances and wheelchair-accessible facilities, including public areas and rooms. Additional accessibility features may be available upon request.

What is the location of the property in relation to key landmarks?

The property is located in Murcia (El Carmen), just steps from the Museum of Science and Water and a 5-minute walk from Cuartel de Artillería. It is approximately 1 mile from the Murcia Bull Ring and 1.3 miles from Murcia City Hall.

What are the policies for guests staying with children?

Children are allowed at the property, and the minimum age for children to stay for free is not specified.

Have a question?

Instant AI responses are based on hotel information

Prices for upcoming dates

September 2026

October 2026

Cheaper

Pricier

Average nightly price across deals, with taxes & fees.

Prices in USD for 2 guests, updated daily.