The 329

They asked me to call 20 minutes in advance before we arrived. As we arrived at the destination, they moved us last minute to a new destination even though we gave them 20minutes to tell us. There was also no WIFI or hot water.

Would not recommend. The conditions of the property are not true to the pictures

On Saturday at 2 in the afternoon we were told we would be moved to a different location. Which is late notice but understandable due to a broken bed. However once we arrived at the new location we were appalled. Initially the front door had been kicked in. Then we made it to the bedroom where bedding was dirty and clearly hadn’t been changed since last used. It was also falling apart. The bathroom had sticky stains on the floor alongside mould in the shower, tap and window. The mould continued to the kitchen. Where the window had mould on the handle. Additionally, the extractor fan was coated in grease and hadn’t been cleaned in a long time. Furthermore, there was a pram in the hallway blocking our entrance and would have been a safety hazard if an evacuation were required. Finally, entrance had constant people in and out which made us feel very unsafe. We then booked a hotel elsewhere and left the your establishment at midnight after arriving there at 23:30.

My room was cancelled on the morning of stay and I have not been refunded

Staff is friendly, but the place is too warm.The fan is small and dirty, so i need to clean it..need to open the window because its too warm..The problem is lots of car passing by because its located in main road.so we dont have a choice.even its too warm or too noisy...i hope they put a big desk fan or stand fan..the one we used is portable fan and its not enough during hot weather..