Is parking available at the hotel?

Complimentary parking is available for guests, but it is limited. No reservation is required.

What type of breakfast is offered and what are the serving hours?

A delightful breakfast is served on-site, though specific serving hours are not mentioned. Guests can enjoy a scrumptious meal to start their day.

What are the check-in and check-out times?

Check-in is from 15:00 until 00:00, and check-out is at 12:00. Early or late check-in/check-out options may be available upon request.

What accessibility features does the hotel offer for guests with disabilities?

The hotel provides step-free entrances and wheelchair-accessible facilities in public areas. Specific details about room accessibility are not provided.

Where is the hotel located in relation to key landmarks?

The hotel is situated in the city center of Neuchatel, near a boardwalk/promenade, with attractions like Chasseral Nature Park and Doubs Nature Park nearby. Public transport options are available for easy travel.

What are the policies for guests staying with children?

Children are welcome at the hotel, and there is no mention of a minimum age for staying free.

Hôtel Alpes & Lac Neuchatel - Comfort & Scenic Views

Average nightly price at Hôtel Alpes & Lac by month, last 12 months (USD)
Month	Average price
January	US$181
February	US$189
March	US$210
April	US$204
May	US$217
June	US$220
July	US$207
August	US$206
September	US$220
October	US$205
November	US$197
December	US$181

What guests think

Hôtel Alpes & Lac earns praise for its convenient position by Neuchâtel’s train station and its sweeping lake views, with many guests highlighting comfortable, clean rooms, friendly staff, and enjoyable breakfasts and an on site restaurant with a terrace.

Some reviews note daytime construction noise and fewer nearby dining options, plus limited vegetarian breakfast choices and occasional service lapses or minor room niggles (e.g., short blackout curtains or weak TV reception). Guests also appreciate easy underground parking nearby and practical comforts like air conditioning in some rooms. Overall, it’s a solid, comfortable choice, with a few caveats noted above.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

The lake view terrace and on-site restaurant are highlighted positively. Parking is easy at the nearby station, and some rooms have air conditioning.

Related guest reviews

6

Paul

23 May 2025

·

Stayed 2 nights

Spacious room / suite in annex. AC worked well. Ambiance: concrete bunker. Large windows with nice views. Could use a shelf adjacent to the (tiny) sink in bathroom for toiletries (to avoid placing shaving kit on toilet cover). Good breakfast. A few small adjustments would make this an exceptional room; as is, it’s merely good.

10

Rina

14 Sept 2022

·

Stayed 2 nights

Beautiful views from the room and terrace and helpful staff

10

Christophe

2 Sept 2022

·

Stayed 1 night

Staff and view from the room and terrasse

10

Adam

20 Aug 2025

·

Stayed 1 night

Great view from the balcony. Excellent underground parking at the nearby train station. Spacious room with no noise.

10

FREDERIC

11 Aug 2023

·

Stayed 1 night

Très belles chambres dans la partie annexe de l'hôtel. Un très bon accueil de l'équipe avec des réponses appropriées à nos demandes. Parking facile et peu cher (10 CHF/jour), bagagerie etc...

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10

Michèle

20 Apr 2022

·

Stayed 1 night

Une baignoire dans la salle de bain, une vue époustouflante sur le lac, une grande chambre lumineuse et confortable, un personnel aux petits soins. Allez un bémol; Un accès plus libre à la terrasse pour les petits déjeuners serait profitable.

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10

Ronald

16 May 2024

·

Stayed 1 night

Direkt am Bahnhof mit fantastischem Ausblick über See und Stadt. Grandiose Terrasse wo man auch Frühstück nehmen kann. Restaurant vorhanden. Inkl. Tourismuskarte mit freier Fahr beim ÖV und div. Rabatten. Gutes Frühstück, leider ohne Eierspeise. Sehr grosse, bequeme Betten, Zimmer mit viel Platz.

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8

peter

13 Jul 2025

·

Stayed 11 nights

Hotel tegenover het station van Neuchatel, in het station kan je de Fun'Ambule naar het dal nemen, trappen richting het dal naast het hotel, vriendelijk personeel, airco op de kamer, voldoende handdoeken, goed bed, verzorgd continentaal ontbijt met voldoende keuze aan belegq

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10

Carole

1 Oct 2022

·

Stayed 4 nights

Really nice atmosphere in this hotel and very good evening meal in the restaurant. I bet it’s lovely sitting on the outdoor terrace overlooking the lake on a sunny evening. Shame it was raining when we were there!

10

Roger

24 May 2022

·

Stayed 1 night

Für Bahnreisende das perfekte Hotel, da direkt beim Bahnhof Neuchatel gelegen. Sensationelle Seesicht und über die Stadt. Schöne Terrasse, grosses Zimmer, Frigo, grosses Bad. Wir kommen wieder.

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Cleanliness

Guests consistently describe rooms as very clean and well maintained.

Related guest reviews

10

Marianna

11 Aug 2025

·

Stayed 2 nights

Die Zimmer sind sauber und gut ausgestattet, die Betten sind bequem. Internet schnell. Die Unterkunft liegt direkt am Bahnhof, man kommt ohne Auto prima klar. Sehr empfehlenswert.

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8

Sonja

28 Oct 2025

·

Stayed 1 night

Our second time at this hotel this year wasn't quite as great but still good. We booked a lake view room and ended up in a very uninviting room in a corner on the 3rd floor. I had asked to check in early but the hotel hadn't seen my note, so we ended up running around the city for 3 hours in the rain. Staff was still friendly and the room was very clean. Best thing for this hotel is the convenient location next to the station and the yummy breakfast. If you are sensitive to noise beware. The pation overlooking the lake is hasconstruction work going on. Once this is done, it will surely be remarkable.

8

Vasiliki

8 Oct 2025

·

Stayed 4 nights

Comfortable and clean. Lovely view of the lake. Very limited dining choices. The hotel dining room is good, but I had to take a bus or walk to the center for more choice. Many places were closed on both Sunday and Monday, making it difficult to find a place to eat. Construction noise woke me by 7:30 on Monday, Tuesday and Wednesday.

8

Rene

5 Jul 2025

·

Stayed 5 nights

Very good location friendly staffs. The restaurant the food was very good and a great setting but the waiters after they served us the meal disappeared and forgot to bring us our coffee and when it was time to pay I did need to look for a waiter no one was in the dining room. Great room very clean with a nice view of the lake and the Alpes.

10

Anne Karine

16 Oct 2025

·

Stayed 2 nights

Store rom med god plass. Vi hadde familierom. Det var rent og pent og nytt

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AI-generated summary based on recent guest reviews

Rooms

Rooms are generally comfortable and often spacious, with many praising panoramic lake views. Some report daytime construction or outside noise and minor issues like short blackout curtains, small sinks, or poor TV reception.

Related guest reviews

6

Paul

23 May 2025

·

Stayed 2 nights

Spacious room / suite in annex. AC worked well. Ambiance: concrete bunker. Large windows with nice views. Could use a shelf adjacent to the (tiny) sink in bathroom for toiletries (to avoid placing shaving kit on toilet cover). Good breakfast. A few small adjustments would make this an exceptional room; as is, it’s merely good.

8

Sonja

28 Oct 2025

·

Stayed 1 night

Our second time at this hotel this year wasn't quite as great but still good. We booked a lake view room and ended up in a very uninviting room in a corner on the 3rd floor. I had asked to check in early but the hotel hadn't seen my note, so we ended up running around the city for 3 hours in the rain. Staff was still friendly and the room was very clean. Best thing for this hotel is the convenient location next to the station and the yummy breakfast. If you are sensitive to noise beware. The pation overlooking the lake is hasconstruction work going on. Once this is done, it will surely be remarkable.

8

Vasiliki

8 Oct 2025

·

Stayed 4 nights

Comfortable and clean. Lovely view of the lake. Very limited dining choices. The hotel dining room is good, but I had to take a bus or walk to the center for more choice. Many places were closed on both Sunday and Monday, making it difficult to find a place to eat. Construction noise woke me by 7:30 on Monday, Tuesday and Wednesday.

10

Simon

20 Apr 2025

·

Stayed 1 night

Great location near the train station. Quiet street with little noise. Great views over the lake

8

Werner

11 Oct 2023

·

Stayed 1 night

Schöne Zimmer mit perfekter Aussicht auf den Neuenburgersee. Einzig der Fernsehempfang war sehr schlecht, es gab kaum einen Sender, den man schauen konnte.

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10

Paul

24 Oct 2025

·

Stayed 4 nights

Very nice hotel with a great view, but construction noise was an issue during the day.

10

Adam

20 Aug 2025

·

Stayed 1 night

Great view from the balcony. Excellent underground parking at the nearby train station. Spacious room with no noise.

10

Anne Karine

16 Oct 2025

·

Stayed 2 nights

Store rom med god plass. Vi hadde familierom. Det var rent og pent og nytt

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8

Rico

16 Sept 2024

·

Stayed 1 night

Het personeel en het ontbijt waren super goed! Voldoende geïnformeerd, duidelijke uitleg. Jammer aan de kamer waren de te korte verduisterende gordijnen, hierdoor kwam te veel licht binnen. En wat opviel was het geluid van buiten dat goed te horen was, dit was jammer met een klein kind die hier wakker van word

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10

Roger

24 May 2022

·

Stayed 1 night

Für Bahnreisende das perfekte Hotel, da direkt beim Bahnhof Neuchatel gelegen. Sensationelle Seesicht und über die Stadt. Schöne Terrasse, grosses Zimmer, Frigo, grosses Bad. Wir kommen wieder.

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Service

Staff are frequently described as friendly, helpful, and attentive at reception and breakfast. A few note lapses, such as a missed early check-in request or slow restaurant service.

Related guest reviews

8

Olivia

18 Jul 2025

·

Stayed 3 nights

Definitely get a room with a view of the lake! The staff were lovely and the location was across the road from the train station, but still quiet and safe.

8

Sonja

28 Oct 2025

·

Stayed 1 night

Our second time at this hotel this year wasn't quite as great but still good. We booked a lake view room and ended up in a very uninviting room in a corner on the 3rd floor. I had asked to check in early but the hotel hadn't seen my note, so we ended up running around the city for 3 hours in the rain. Staff was still friendly and the room was very clean. Best thing for this hotel is the convenient location next to the station and the yummy breakfast. If you are sensitive to noise beware. The pation overlooking the lake is hasconstruction work going on. Once this is done, it will surely be remarkable.

8

Rene

5 Jul 2025

·

Stayed 5 nights

Very good location friendly staffs. The restaurant the food was very good and a great setting but the waiters after they served us the meal disappeared and forgot to bring us our coffee and when it was time to pay I did need to look for a waiter no one was in the dining room. Great room very clean with a nice view of the lake and the Alpes.

8

Said

17 Aug 2023

·

Een hele fijne ligging. Alles is erg dichtbij en de omgeving is prachtig. Hele vriendelijke personeel en ik werd snel geholpen

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10

Delphine

12 Aug 2025

·

Stayed 1 night

Hôtel bien situé, proche de la gare. Nous avions une vue magnifique sur le lac , au petit déjeuner c’est juste reposant et parfait . Chambre confortable. Un ventilateur est présent dans la chambre et c’est top. Nous l’avons utilisé et il ne fait pas de bruit . Nous avons très bien dormi, bonne literie. Personnel super. Je recommande .

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8

Patricia

16 Aug 2023

·

Stayed 3 nights

Situation idéale, en face de la gare, un funiculaire pour descendre au centre ville, ou à pieds en 10 min. La chambre (dans l'Annexe) a tout ce qu'il faut. Le service de la Receptionniste et du personnel du petit-déjeuner et du bar est très attentionné.

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10

Antonios

28 Oct 2024

·

Stayed 1 night

Wunderschöne Seesicht, ruhig und sehr zuvorkommender Gästeservice.

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10

KAORU

26 Mar 2025

·

Stayed 1 night

It's only a few minutes from the station. It was my second time staying there, and I had a good stay this time, too. The scenery from the window was so beautiful and calm, and the breakfast was delicious. All the staff are very kind and pleasant. If I could make a request, it would be more comfortable for me if there were slippers in the room. I hope to come back again.

8

peter

13 Jul 2025

·

Stayed 11 nights

Hotel tegenover het station van Neuchatel, in het station kan je de Fun'Ambule naar het dal nemen, trappen richting het dal naast het hotel, vriendelijk personeel, airco op de kamer, voldoende handdoeken, goed bed, verzorgd continentaal ontbijt met voldoende keuze aan belegq

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10

Lisa

23 Jan 2022

·

Stayed 1 night

Very close to the train station and the gentleman who checked us in was just great. Really helpful and friendly.

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AI-generated summary based on recent guest reviews

Location

Directly across from the train station, making arrivals simple and the center reachable by funicular or a short walk. The immediate area has fewer bars and restaurants, and some guests found it quiet.

Related guest reviews

8

Olivia

18 Jul 2025

·

Stayed 3 nights

Definitely get a room with a view of the lake! The staff were lovely and the location was across the road from the train station, but still quiet and safe.

8

Sonja

28 Oct 2025

·

Stayed 1 night

Our second time at this hotel this year wasn't quite as great but still good. We booked a lake view room and ended up in a very uninviting room in a corner on the 3rd floor. I had asked to check in early but the hotel hadn't seen my note, so we ended up running around the city for 3 hours in the rain. Staff was still friendly and the room was very clean. Best thing for this hotel is the convenient location next to the station and the yummy breakfast. If you are sensitive to noise beware. The pation overlooking the lake is hasconstruction work going on. Once this is done, it will surely be remarkable.

10

Simon

20 Apr 2025

·

Stayed 1 night

Great location near the train station. Quiet street with little noise. Great views over the lake

10

Michael

15 Jan 2026

·

Stayed 3 nights

Nice hotel, comfy bed, lovely shower, beside train station

8

Patricia

16 Aug 2023

·

Stayed 3 nights

Situation idéale, en face de la gare, un funiculaire pour descendre au centre ville, ou à pieds en 10 min. La chambre (dans l'Annexe) a tout ce qu'il faut. Le service de la Receptionniste et du personnel du petit-déjeuner et du bar est très attentionné.

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10

Erik

10 Oct 2024

·

Stayed 1 night

Handy being 30 seconds away from train station. Not much in area as far as bars or restaurants. No bar in hotel either. Beautiful views of lake from room though.

10

Ronald

16 May 2024

·

Stayed 1 night

Direkt am Bahnhof mit fantastischem Ausblick über See und Stadt. Grandiose Terrasse wo man auch Frühstück nehmen kann. Restaurant vorhanden. Inkl. Tourismuskarte mit freier Fahr beim ÖV und div. Rabatten. Gutes Frühstück, leider ohne Eierspeise. Sehr grosse, bequeme Betten, Zimmer mit viel Platz.

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8

peter

13 Jul 2025

·

Stayed 11 nights

Hotel tegenover het station van Neuchatel, in het station kan je de Fun'Ambule naar het dal nemen, trappen richting het dal naast het hotel, vriendelijk personeel, airco op de kamer, voldoende handdoeken, goed bed, verzorgd continentaal ontbijt met voldoende keuze aan belegq

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10

Roger

24 May 2022

·

Stayed 1 night

Für Bahnreisende das perfekte Hotel, da direkt beim Bahnhof Neuchatel gelegen. Sensationelle Seesicht und über die Stadt. Schöne Terrasse, grosses Zimmer, Frigo, grosses Bad. Wir kommen wieder.

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10

Lisa

23 Jan 2022

·

Stayed 1 night

Very close to the train station and the gentleman who checked us in was just great. Really helpful and friendly.

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AI-generated summary based on recent guest reviews

Dining

Breakfast is widely praised, and several guests enjoyed the on-site restaurant and terrace. Some mention limited vegetarian options, no egg dishes, occasional slow service, and fewer nearby dining choices, especially on Sundays and Mondays.

Related guest reviews

6

Paul

23 May 2025

·

Stayed 2 nights

Spacious room / suite in annex. AC worked well. Ambiance: concrete bunker. Large windows with nice views. Could use a shelf adjacent to the (tiny) sink in bathroom for toiletries (to avoid placing shaving kit on toilet cover). Good breakfast. A few small adjustments would make this an exceptional room; as is, it’s merely good.

8

Chandrajit

22 Sept 2025

·

Stayed 3 nights

As the city Neuchatel has few vegetarian tourist, the breakfast is not good for them. We faced this problem.

8

Sonja

28 Oct 2025

·

Stayed 1 night

Our second time at this hotel this year wasn't quite as great but still good. We booked a lake view room and ended up in a very uninviting room in a corner on the 3rd floor. I had asked to check in early but the hotel hadn't seen my note, so we ended up running around the city for 3 hours in the rain. Staff was still friendly and the room was very clean. Best thing for this hotel is the convenient location next to the station and the yummy breakfast. If you are sensitive to noise beware. The pation overlooking the lake is hasconstruction work going on. Once this is done, it will surely be remarkable.

8

Vasiliki

8 Oct 2025

·

Stayed 4 nights

Comfortable and clean. Lovely view of the lake. Very limited dining choices. The hotel dining room is good, but I had to take a bus or walk to the center for more choice. Many places were closed on both Sunday and Monday, making it difficult to find a place to eat. Construction noise woke me by 7:30 on Monday, Tuesday and Wednesday.

8

Rene

5 Jul 2025

·

Stayed 5 nights

Very good location friendly staffs. The restaurant the food was very good and a great setting but the waiters after they served us the meal disappeared and forgot to bring us our coffee and when it was time to pay I did need to look for a waiter no one was in the dining room. Great room very clean with a nice view of the lake and the Alpes.

10

KAORU

26 Mar 2025

·

Stayed 1 night

It's only a few minutes from the station. It was my second time staying there, and I had a good stay this time, too. The scenery from the window was so beautiful and calm, and the breakfast was delicious. All the staff are very kind and pleasant. If I could make a request, it would be more comfortable for me if there were slippers in the room. I hope to come back again.

10

Ronald

16 May 2024

·

Stayed 1 night

Direkt am Bahnhof mit fantastischem Ausblick über See und Stadt. Grandiose Terrasse wo man auch Frühstück nehmen kann. Restaurant vorhanden. Inkl. Tourismuskarte mit freier Fahr beim ÖV und div. Rabatten. Gutes Frühstück, leider ohne Eierspeise. Sehr grosse, bequeme Betten, Zimmer mit viel Platz.

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8

Rico

16 Sept 2024

·

Stayed 1 night

Het personeel en het ontbijt waren super goed! Voldoende geïnformeerd, duidelijke uitleg. Jammer aan de kamer waren de te korte verduisterende gordijnen, hierdoor kwam te veel licht binnen. En wat opviel was het geluid van buiten dat goed te horen was, dit was jammer met een klein kind die hier wakker van word

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10

Yaw Peng

13 Sept 2025

·

Stayed 6 nights

Great views! Good room! Good restaurant!

10

Carole

1 Oct 2022

·

Stayed 4 nights

Really nice atmosphere in this hotel and very good evening meal in the restaurant. I bet it’s lovely sitting on the outdoor terrace overlooking the lake on a sunny evening. Shame it was raining when we were there!

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3 $220
4 $165	5 $205	6 $193	7 $223	8 $208	9 $213	10 $201
11 $186	12 $238	13 $207	14 $209	15 $194	16 $203	17 $197
18 $178	19 $213	20 $197	21 $225	22 $226	23 $221	24 $232
25 $176	26 $209	27 $210	28 $208	29 $231	30 $203	31 $210

Hôtel Alpes & Lac

Prices for Hôtel Alpes & Lac

Monthly average prices

About this property

Location

Room options

Double Room with Street View

Double Room with Lake View Annex

Suite Annex

Twin Room with Lake View

Double Room with Street View Annex

Double Room with Balcony and Lake View

Twin Room with Balcony and Lake View

Double Room with Lake View

Single Room with Lake View

Guest reviews of Hôtel Alpes & Lac

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

FAQs about Hôtel Alpes & Lac

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19
20	21	22	23	24 $241	25	26
27 $177	28 $228	29 $236	30 $220