Crystal Flora Pearl Collection - Ultimate All Inclusive

Travelled as a couple and it was exactly what we needed, great food great facilities and great staff. The only down side (nothing to do with the hotel) is the absolute arrogance of the Russians, no manners no idea how to queue and just so rude.

Amazing experience. Definitely worth of another visit.

We had the most amazing holiday at Crystal Flora in Antalya. From the moment we arrived, we were greeted by incredibly friendly and welcoming staff everywhere – always ready to help, yet never intrusive. The food was outstanding, with a large and varied buffet catering to every taste, available almost around the clock. Everything was fresh, made from high-quality ingredients, and constantly replenished. Quality coffee and delicious drinks were always within reach, and the coffee bar quickly became one of our favourite spots to relax. The swimming facilities for children were fantastic, and the private beach made the experience even better by keeping it peaceful and free from outside visitors. Evening entertainment for both kids and adults created a warm and lively atmosphere every night. Our room was cleaned thoroughly every day, the minibar was restocked daily, and we never missed a thing. The whole area was green, well-kept, and inviting – ideal for a family holiday. A special thank you to İbrahim Ersek, whose smile and genuine care made sure every guest felt comfortable. He often checked in to see if we needed anything, which made us feel truly looked after. All in all, we can highly recommend Crystal Flora – here you get quality, comfort, and service at its very best. We can’t wait to come back!

The property is fun and full of activities for adults and children. Management is willing to listen to your concerns and support you if you have any issues, specially Ibrahim from guest relations. The SPA is also worth visiting, they are cool and professional, and George will be happy to help. The food options are very good and there is a lot of varieties. It was a cool trip and we have enjoyed and we recommend it as a family. I wish they can improve the WI FI as it keeps logging you out, and the commotion in the morning by the house keeping team can wake you up.

The rating would have been 8/10 if not for one staff member working at the front reception desk. I’ll break my review into 1/10 vs 8/10 1/10 - When we arrived to your deluxe 2 bedroom, we noticed the air conditioning was not working in one of the rooms. We notified the man, who appeared to be the manager. He said that I had the balancing door open so it didn’t feel like the air was working. I told him there was not balancy in that room. He proceeded to argue with me saying there was one. I tried to explain that there weee 2 bedrooms, one of which had a balcony and one did not. He was very nasty. He agreed to have someone come look at our room. The maintenance man said it was not working and seemed to be an electrical issue. We went back to that manager and he said we could switch rooms and check the air conditioner first to ensure it was working. The next room he showed us was extremely tiny and not the space we paid for. He said we paid for a family 2 bedroom not a deluxe 2 bedroom. Both his and my invoices clearly said deluxe 2 bedrooms. I have no idea what his problem was. We chose to stay in the larger one with the broken AC because we needed the extra space. The said someone would fix the broken AC the next day. No one ever did even after inquiring about it again. This front desk working is a disgrace. The AC was NEVER fixed. 8/10 - the rest of the staff (excluding front desk reception) were very kind and welcoming. Very clean facilities.