The Club Hotel & Spa Jersey
290 $US
/nuit
Moyenne pour septembre
Sélectionnez les dates pour voir les prix et les disponibilités
290 $US
/nuit
Moyenne pour septembre
Prix moyens mensuels
À The Club Hotel & Spa Jersey, les prix par nuit s'élèvent en moyenne à 138 $US pendant le mois le moins cher (janvier) et à 374 $US pendant le mois le plus cher (juillet), sur la base des 12 derniers mois.
| Mois | Prix moyen |
|---|---|
| janvier | 138 $US |
| février | 142 $US |
| mars | 150 $US |
| avril | 191 $US |
| mai | 250 $US |
| juin | 364 $US |
| juillet | 374 $US |
| août | 346 $US |
| septembre | 290 $US |
| octobre | 184 $US |
| novembre | 162 $US |
| décembre | 161 $US |
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sept. · 290 $US
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Le plus cher : juillet (env. 374 $US)
Le moins cher : janvier (env. 138 $US)
À propos de cet établissement
Rejoignez le spa de l'hébergement, un centre bien-être qui propose des massages, des soins corporels et des soins du visage, et permettez qu'on prenne soin de vous. Si vous mettez la détente avant toute autre chose, n'hésitez pas à profiter...
Équipements
Rejoignez le spa de l'hébergement, un centre bien-être qui propose des massages, des soins corporels et des soins du visage, et permettez qu'on prenne soin de vous. Si vous mettez la détente avant toute autre chose, n'hésitez pas à profiter des nombreuses infrastructures de loisirs proposées par l'hébergement et qui incluent notamment une piscine couverte, un bain à remous et un hammam. Parmi les équipements et services offerts par cet hôtel vous trouvez également l'accès Wi-Fi à Internet gratuit, un service de conciergerie et un service de garde d'enfants (en supplément).
Services de l'établissement
Les équipements et services proposés incluent l'accès à internet gratuit à Internet, un service de départ express et un service de nettoyage à sec / blanchisserie. Cet hôtel dispose de 2 salles de réunions pouvant accueillir toutes sortes d'événements. En échange d'un supplément, l'hébergement propose une navette vers et depuis l'aéroport (24 h/24) et un parking gratuit se trouve dans l'enceinte de l'hébergement.
Repas
Tout est prévu sur place pour régaler vos papilles ! Ne manquez pas la cuisine généreuse de Bohemia, le restaurant de cet hôtel qui vous servira le déjeuner et le dîner. Si vous préférez le confort de votre chambre, vous pourrez compter sur un service d'étage (horaires limités) très pratique. L'hébergement vous invite à rejoindre son bar/salon pour une petite pause bien méritée. Un petit déjeuner anglais est servi en semaine de 07 h 00 à 10 h 30 et le week-end de 07 h 30 à 10 h 30 (en supplément).
Chambres
Les 46 chambres climatisées de l'hébergement vous invitent à la détente et comprennent un réfrigérateur et un minibar. Votre chambre est équipée d'un lit avec surmatelas préparé avec des draps italiens Frette. Un accès au réseau Internet Wi-Fi et câblé est offert gratuitement, alors qu'une télévision à écran plasma avec chaînes par satellite vous réserve des moments de détente. Les salles de bain comprennent des articles de toilette gratuits et un sèche-cheveux.
Emplacement
The Club Hotel and Spa est la solution idéale pour profiter d'un séjour de charme en plein cœur de St. Helier et découvrir les sites les plus prisés de la ville comme Port de Jersey et Howard Davis Park, qui se trouvent à moins d'un quart d'heure à pied. Cet hôtel très pratique pour les familles se trouve à 8,8 km de Plage St Brelade's Bay et à 0,6 km de Plage Hâvre des Pas.
À proximité
Howard Davis Park(0.2 miles)
King Street(0.3 miles)
Plage Hâvre des Pas(0.4 miles)
Musée et galerie d'art de l'île de Jersey(0.4 miles)
Marché couvert St. Helier Central Market(0.4 miles)
Place de la Libération(0.4 miles)
Centre artistique de Jersey(0.4 miles)
Musée Maritime et Galerie de la Tapisserie de l'Occupation(0.5 miles)
Hôtel de ville de Saint-Hélier(0.6 miles)
Port de Jersey(0.7 miles)
Parc aquatique AquaSplash(0.7 miles)
Ayush Wellness Spa(0.7 miles)
Cineworld Jersey(0.7 miles)
Opéra de Jersey(0.8 miles)
Château Elizabeth(0.8 miles)
Aéroport de Jersey (JER)(5.2 miles)
Aéroport de Guernesey (GCI)(36.6 miles)
Parking
Restaurant
Piscine
Service en chambre
Organisation d'excursions
Nettoyage à sec
Emplacement
Green Street, Saint-Hélier, Iles Anglo-normandes, Royaume-Uni
Howard Davis Park (0.2 miles)
King Street (0.3 miles)
Plage Hâvre des Pas (0.4 miles)
Musée et galerie d'art de l'île de Jersey (0.4 miles)
Marché couvert St. Helier Central Market (0.4 miles)
Place de la Libération (0.4 miles)
Avis des voyageurs
8.5
Très bien
Basé sur 553 avis vérifiés
Qui séjourne ici ?
Affaires
13%
Couples
64%
Familles
12%
Groupes
7%
Solo
2%
Ce qu'en disent des voyageurs
Résumé généré par l'IA basé sur les avis récents des voyageurs
Au Club Hotel & Spa Jersey, les voyageurs apprécient le personnel accueillant, l'emplacement central à St Helier, ainsi que le spa et les piscines relaxants. Plusieurs commentaires font toutefois état de parties datées, de problèmes d'entretien, et de nuisances sonores ou de problèmes de température occasionnels dans les chambres et les installations.
Lire plusCes informations vous ont-elles été utiles ?
Ce qu'en disent des voyageurs
Au Club Hotel & Spa Jersey, les voyageurs apprécient le personnel accueillant, l'emplacement central à St Helier, ainsi que le spa et les piscines relaxants. Plusieurs commentaires font toutefois état de parties datées, de problèmes d'entretien, et de nuisances sonores ou de problèmes de température occasionnels dans les chambres et les installations.
Le petit-déjeuner est largement salué, bien que certains clients l'aient trouvé cher ou aient constaté une qualité variable. Les avis sur les restaurants sur place vont d'excellents à décevants, avec des commentaires sur la musique forte. Le parking est gratuit mais les manœuvres peuvent être difficiles, et certaines zones, notamment des parties du spa, semblent usées ou occasionnellement hors service. Dans l'ensemble, attendez-vous à un service chaleureux et à une base confortable, avec quelques imperfections.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Équipements
Le spa et les piscines sont populaires et propices à la détente, avec deux piscines mentionnées, et le parking gratuit sur place est un atout, bien que l'accès puisse être difficile. Plusieurs commentaires font état de petites zones vieillottes ou usées et de pannes occasionnelles (bain de vapeur/sauna, carreaux, eau tiède ou non chauffée).
Avis de voyageur à ce sujet
8
Thomas
8 déc. 2023
·
Lovely staff and very nice room, overall we had a great stay our only complaints would be that the spa is feeling a little tired and the steam room wasn’t working on our visit.
Lovely staff and very nice room, overall we had a great stay our only complaints would be that the spa is feeling a little tired and the steam room wasn’t working on our visit.
10
Robert Paul
31 mai 2023
·
A séjourné 3 nuits
Everything about this property was spot on. clean, friendly, and lovely service. Whilst bar and restaurant is expensive, the quality of drinks and food was exceptional. only downside was Sauna was out of action in the Spa, and there are no seating areas around the indoor pool. But I would not stop this from booking this wonderful hotel again. Stayed 27th - 29th May 2023
Everything about this property was spot on. clean, friendly, and lovely service. Whilst bar and restaurant is expensive, the quality of drinks and food was exceptional. only downside was Sauna was out of action in the Spa, and there are no seating areas around the indoor pool. But I would not stop this from booking this wonderful hotel again. Stayed 27th - 29th May 2023
10
Kenneth
11 oct. 2025
·
A séjourné 4 nuits
Hotel was in an excellent location for exploring St Helier and had free guest parking. The room was a good size and very comfortable. Staff were lovely and very helpful. The kitchen preparing breakfast was excellent and the serving staff were efficient, helpful and friendly. We loved having our breakfast. The Spa pool was very nice too. We would definitely come here again.
Hotel was in an excellent location for exploring St Helier and had free guest parking. The room was a good size and very comfortable. Staff were lovely and very helpful. The kitchen preparing breakfast was excellent and the serving staff were efficient, helpful and friendly. We loved having our breakfast. The Spa pool was very nice too. We would definitely come here again.
8
Lauren
20 sept. 2025
·
A séjourné 3 nuits
Lovely hotel just a 10 minute walk from town centre. Clean with good amenities but have to give a special shout out to the barman who made the best Old Fashioned ever! Great breakfasts and the Spa was fabulous - had a wonderfully relaxing massage. Would highly recommend.
Lovely hotel just a 10 minute walk from town centre. Clean with good amenities but have to give a special shout out to the barman who made the best Old Fashioned ever! Great breakfasts and the Spa was fabulous - had a wonderfully relaxing massage. Would highly recommend.
4
Therese
23 sept. 2025
·
A séjourné 7 nuits
Bathroom in room needs upgraded especially the bath. Stayed for 7 nights and don’t think my bedding was changed. Table tops were dusty. Pool areas lovely. Breakfast was very expensive for what it was Bar food was very good. Staff professional and approachable
Bathroom in room needs upgraded especially the bath. Stayed for 7 nights and don’t think my bedding was changed. Table tops were dusty. Pool areas lovely. Breakfast was very expensive for what it was Bar food was very good. Staff professional and approachable
10
Lynne
19 mai 2025
·
A séjourné 3 nuits
Excellent hotel, the staff were so friendly and helpful. Plenty of parking and the indoor pool was lovely. Restaurant food was delicious.
Excellent hotel, the staff were so friendly and helpful. Plenty of parking and the indoor pool was lovely. Restaurant food was delicious.
10
Ella
13 mars 2023
·
A séjourné 2 nuits
The staff could not be faulted. Upon arrival we were made to feel so welcome. The lady who checked us in, unfortunately I didn’t catch her name, was very welcoming and informative. The hotel was immaculate. Our room was spotless and had great minibar options if this is something you wanted to use. Absolutely loved the small toiletry touches. The spa was lovely. It was very quiet when we were there which was nice. The experience shower had a few jets that need fixing. We were under the impression the indoor pool would be warm but it wasn’t, it was luke warm at most, we didn’t mind too much though. Towels, flip flops and bathrobes were provided by the spa in the lockers which was useful. The concept of the honesty bar is great, we unfortunately didn’t have time to use it. Overall, highly recommend!
The staff could not be faulted. Upon arrival we were made to feel so welcome. The lady who checked us in, unfortunately I didn’t catch her name, was very welcoming and informative. The hotel was immaculate. Our room was spotless and had great minibar options if this is something you wanted to use. Absolutely loved the small toiletry touches. The spa was lovely. It was very quiet when we were there which was nice. The experience shower had a few jets that need fixing. We were under the impression the indoor pool would be warm but it wasn’t, it was luke warm at most, we didn’t mind too much though. Towels, flip flops and bathrobes were provided by the spa in the lockers which was useful. The concept of the honesty bar is great, we unfortunately didn’t have time to use it. Overall, highly recommend!
6
Julie
2 sept. 2024
·
A séjourné 2 nuits
Small boutique hotel but more like a 4 star than 5. Spa facilities were disappointing and pool was too small as when sun came out it was only at one side of small pool so no room for more than approx 10 people. Staff were lovely and good location though.
Small boutique hotel but more like a 4 star than 5. Spa facilities were disappointing and pool was too small as when sun came out it was only at one side of small pool so no room for more than approx 10 people. Staff were lovely and good location though.
10
Gavin Stewart
26 sept. 2025
·
A séjourné 6 nuits
Lovely hotel, friendly staff, really comfortable beds, clean rooms and fabulous breakfast. Swimming pools and spa areas are great too.
Lovely hotel, friendly staff, really comfortable beds, clean rooms and fabulous breakfast. Swimming pools and spa areas are great too.
10
Susan
15 juin 2024
·
A séjourné 1 nuit
Unfortunately the swimming pool & spa area are only open 8am-8pm; arrived late & had to leave early; which was disappointing; therefore, was unable to use these facilities as planned/expected. Parking was rather difficult; ramp very narrow & was not able to drive up the ramp, to more parking. The sink in the bathroom was very low; was this a handicap room, I wondered; it was not until I went into the bathroom that I was aware of this. Carla at the reception, when I checked in, was very attentive.
Unfortunately the swimming pool & spa area are only open 8am-8pm; arrived late & had to leave early; which was disappointing; therefore, was unable to use these facilities as planned/expected. Parking was rather difficult; ramp very narrow & was not able to drive up the ramp, to more parking. The sink in the bathroom was very low; was this a handicap room, I wondered; it was not until I went into the bathroom that I was aware of this. Carla at the reception, when I checked in, was very attentive.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Propreté
De nombreux clients ont trouvé les chambres et l'hôtel très propres ou impeccables. Cependant, plusieurs signalent un ménage irrégulier, de la poussière ou des odeurs de moisi, ainsi qu'une plainte grave concernant des chambres et des espaces de spa sales.
Avis de voyageur à ce sujet
10
Peter
22 juin 2025
·
A séjourné 3 nuits
Pleasant polite staff. Room decent and clean.
Pleasant polite staff. Room decent and clean.
10
Alan
3 janv. 2024
·
A séjourné 1 nuit
We booked into this hotel after our flight was cancelled. From walking through the door, the person on reception was super friendly and helpful. We had a lovely welcome and everything was explained clearly. The room was just what we needed. It was very clean, the shower was brilliant and the bed comfy. There was a mini bar in the room (very expensive but it is what it is). Any query we had was answered quickly. Unfortunately we did not get the name of the person on the front desk but she was lovely and recommended the chips in the restaurant which were indeed delicious! We enjoyed using the onsite bar for food in the evening. When we return to Jersey we will definitely stay here again.
We booked into this hotel after our flight was cancelled. From walking through the door, the person on reception was super friendly and helpful. We had a lovely welcome and everything was explained clearly. The room was just what we needed. It was very clean, the shower was brilliant and the bed comfy. There was a mini bar in the room (very expensive but it is what it is). Any query we had was answered quickly. Unfortunately we did not get the name of the person on the front desk but she was lovely and recommended the chips in the restaurant which were indeed delicious! We enjoyed using the onsite bar for food in the evening. When we return to Jersey we will definitely stay here again.
6
Louise
3 juin 2025
·
A séjourné 3 nuits
Conveniently located. Needs refurbishing and housekeeping needs improvement.
Conveniently located. Needs refurbishing and housekeeping needs improvement.
4
Therese
23 sept. 2025
·
A séjourné 7 nuits
Bathroom in room needs upgraded especially the bath. Stayed for 7 nights and don’t think my bedding was changed. Table tops were dusty. Pool areas lovely. Breakfast was very expensive for what it was Bar food was very good. Staff professional and approachable
Bathroom in room needs upgraded especially the bath. Stayed for 7 nights and don’t think my bedding was changed. Table tops were dusty. Pool areas lovely. Breakfast was very expensive for what it was Bar food was very good. Staff professional and approachable
8
Christine
15 août 2024
·
A séjourné 3 nuits
It was our first time staying here, staff were lovely, friendly and helpful, breakfast was amazing, pools were quiet, added bonus of free towels to use there. The only negative was the musty smell in the bedroom, and the Aircon didn't work properly, we did advise the reception staff but unfortunately no other rooms available, in the 2nd room we had booked for another family member the Aircon worked great, so just an issue within our room. WiFi worked well in the room, we could get a few channels on the TV, but my 12 year old son was impressed he could access YouTube! Didn't have the dining option, but all in all a good first time, definitely 4 stars, would of been 5 if the Aircon worked a bit better ! Thanks to all the staff for making it a great stay!
It was our first time staying here, staff were lovely, friendly and helpful, breakfast was amazing, pools were quiet, added bonus of free towels to use there. The only negative was the musty smell in the bedroom, and the Aircon didn't work properly, we did advise the reception staff but unfortunately no other rooms available, in the 2nd room we had booked for another family member the Aircon worked great, so just an issue within our room. WiFi worked well in the room, we could get a few channels on the TV, but my 12 year old son was impressed he could access YouTube! Didn't have the dining option, but all in all a good first time, definitely 4 stars, would of been 5 if the Aircon worked a bit better ! Thanks to all the staff for making it a great stay!
10
Ella
13 mars 2023
·
A séjourné 2 nuits
The staff could not be faulted. Upon arrival we were made to feel so welcome. The lady who checked us in, unfortunately I didn’t catch her name, was very welcoming and informative. The hotel was immaculate. Our room was spotless and had great minibar options if this is something you wanted to use. Absolutely loved the small toiletry touches. The spa was lovely. It was very quiet when we were there which was nice. The experience shower had a few jets that need fixing. We were under the impression the indoor pool would be warm but it wasn’t, it was luke warm at most, we didn’t mind too much though. Towels, flip flops and bathrobes were provided by the spa in the lockers which was useful. The concept of the honesty bar is great, we unfortunately didn’t have time to use it. Overall, highly recommend!
The staff could not be faulted. Upon arrival we were made to feel so welcome. The lady who checked us in, unfortunately I didn’t catch her name, was very welcoming and informative. The hotel was immaculate. Our room was spotless and had great minibar options if this is something you wanted to use. Absolutely loved the small toiletry touches. The spa was lovely. It was very quiet when we were there which was nice. The experience shower had a few jets that need fixing. We were under the impression the indoor pool would be warm but it wasn’t, it was luke warm at most, we didn’t mind too much though. Towels, flip flops and bathrobes were provided by the spa in the lockers which was useful. The concept of the honesty bar is great, we unfortunately didn’t have time to use it. Overall, highly recommend!
2
Barbara
31 mai 2024
·
A séjourné 1 nuit
Toenail clippings on the unvaccumed floor. Hair in the uncleaned shower and dirty bottlecaps by the desk. Dirt and food crumbs on floor . Feathers on floor . Dust on every surface. Tiles falling in spa suite , dirt on treatment room floor , outdoor pool not heated as advertised . Hole in steam room bench . Unhappy attitude from front desk when lodged complaint.
Toenail clippings on the unvaccumed floor. Hair in the uncleaned shower and dirty bottlecaps by the desk. Dirt and food crumbs on floor . Feathers on floor . Dust on every surface. Tiles falling in spa suite , dirt on treatment room floor , outdoor pool not heated as advertised . Hole in steam room bench . Unhappy attitude from front desk when lodged complaint.
10
Louise
9 juil. 2024
·
A séjourné 3 nuits
Perfect location for a small, lovely, friendly and clean hotel. Staff and service, all excellent. Room was extremely comfy, very clean and quiet. Plenty of soft, white and fluffy towels, toiletries. Clean and comfortable. Good size wardrobe and size of bed. Nothing to dislike. Would recommend. Thank you for a lovely stay.
Perfect location for a small, lovely, friendly and clean hotel. Staff and service, all excellent. Room was extremely comfy, very clean and quiet. Plenty of soft, white and fluffy towels, toiletries. Clean and comfortable. Good size wardrobe and size of bed. Nothing to dislike. Would recommend. Thank you for a lovely stay.
10
Gavin Stewart
26 sept. 2025
·
A séjourné 6 nuits
Lovely hotel, friendly staff, really comfortable beds, clean rooms and fabulous breakfast. Swimming pools and spa areas are great too.
Lovely hotel, friendly staff, really comfortable beds, clean rooms and fabulous breakfast. Swimming pools and spa areas are great too.
6
Bea
5 oct. 2025
·
A séjourné 3 nuits
Reception staff were helpful and friendly, spa and breakfast staff were not so. Hotel was a little tired, bathroom door was rotting and large amount of scale build up around the shower door. Bedding was good and bed was comfortable. Food at breakfast was good. Not made to feel welcome on our one visit to the spa. A week after we left the hotel and I have still not received my £50 deposit for the minibar or any bar food bill. This is another hassle to chase up. Outside of the hotel was dusty/dirty and could do with a sweep/wash. All in all the hotel was ok but not one I would use again.
Reception staff were helpful and friendly, spa and breakfast staff were not so. Hotel was a little tired, bathroom door was rotting and large amount of scale build up around the shower door. Bedding was good and bed was comfortable. Food at breakfast was good. Not made to feel welcome on our one visit to the spa. A week after we left the hotel and I have still not received my £50 deposit for the minibar or any bar food bill. This is another hassle to chase up. Outside of the hotel was dusty/dirty and could do with a sweep/wash. All in all the hotel was ok but not one I would use again.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Chambres
Les chambres sont généralement confortables et spacieuses, mais plusieurs clients soulignent un décor daté et des problèmes d'entretien. Le bruit de la route ou des événements, les lavabos bas dans les salles de bains et les problèmes occasionnels de climatisation sont des préoccupations récurrentes.
Avis de voyageur à ce sujet
8
Ophelia
3 mai 2024
·
A séjourné 2 nuits
The hotel was well located and had a nice reception area. Our bedroom was nice but a bit noisy due to overlooking a main road. Pillows were very thin and we had to double them up. Weirdly, our bathroom sink was at mid-thigh level which was odd given that the room was too small to be a wheelchair-friendly room. The spa area was nice but there were no tea mugs in the relaxation room and no hooks in the shower areas for towels/swimwear. Bohemia was a nice restaurant but the food was a little disappointing given its reputation. In summary, good but not great.
The hotel was well located and had a nice reception area. Our bedroom was nice but a bit noisy due to overlooking a main road. Pillows were very thin and we had to double them up. Weirdly, our bathroom sink was at mid-thigh level which was odd given that the room was too small to be a wheelchair-friendly room. The spa area was nice but there were no tea mugs in the relaxation room and no hooks in the shower areas for towels/swimwear. Bohemia was a nice restaurant but the food was a little disappointing given its reputation. In summary, good but not great.
10
Kenneth
11 oct. 2025
·
A séjourné 4 nuits
Hotel was in an excellent location for exploring St Helier and had free guest parking. The room was a good size and very comfortable. Staff were lovely and very helpful. The kitchen preparing breakfast was excellent and the serving staff were efficient, helpful and friendly. We loved having our breakfast. The Spa pool was very nice too. We would definitely come here again.
Hotel was in an excellent location for exploring St Helier and had free guest parking. The room was a good size and very comfortable. Staff were lovely and very helpful. The kitchen preparing breakfast was excellent and the serving staff were efficient, helpful and friendly. We loved having our breakfast. The Spa pool was very nice too. We would definitely come here again.
8
Kimberley Hiew Thoong
21 août 2023
·
A séjourné 2 nuits
Overall satisfactory service but abit let down because A/C not working in room in this hot weather. Only offered a fan not moved to another room
Overall satisfactory service but abit let down because A/C not working in room in this hot weather. Only offered a fan not moved to another room
4
Therese
23 sept. 2025
·
A séjourné 7 nuits
Bathroom in room needs upgraded especially the bath. Stayed for 7 nights and don’t think my bedding was changed. Table tops were dusty. Pool areas lovely. Breakfast was very expensive for what it was Bar food was very good. Staff professional and approachable
Bathroom in room needs upgraded especially the bath. Stayed for 7 nights and don’t think my bedding was changed. Table tops were dusty. Pool areas lovely. Breakfast was very expensive for what it was Bar food was very good. Staff professional and approachable
8
Christine
15 août 2024
·
A séjourné 3 nuits
It was our first time staying here, staff were lovely, friendly and helpful, breakfast was amazing, pools were quiet, added bonus of free towels to use there. The only negative was the musty smell in the bedroom, and the Aircon didn't work properly, we did advise the reception staff but unfortunately no other rooms available, in the 2nd room we had booked for another family member the Aircon worked great, so just an issue within our room. WiFi worked well in the room, we could get a few channels on the TV, but my 12 year old son was impressed he could access YouTube! Didn't have the dining option, but all in all a good first time, definitely 4 stars, would of been 5 if the Aircon worked a bit better ! Thanks to all the staff for making it a great stay!
It was our first time staying here, staff were lovely, friendly and helpful, breakfast was amazing, pools were quiet, added bonus of free towels to use there. The only negative was the musty smell in the bedroom, and the Aircon didn't work properly, we did advise the reception staff but unfortunately no other rooms available, in the 2nd room we had booked for another family member the Aircon worked great, so just an issue within our room. WiFi worked well in the room, we could get a few channels on the TV, but my 12 year old son was impressed he could access YouTube! Didn't have the dining option, but all in all a good first time, definitely 4 stars, would of been 5 if the Aircon worked a bit better ! Thanks to all the staff for making it a great stay!
8
T
14 août 2024
·
A séjourné 2 nuits
Was met on arrival with a glass of bubbly which was nice. Was also a guided tour of the hotel. The hotel was very nice. The room was a good size. The view was of the car park and above the boiler room so was a little loud at night. There was a good selection for breakfast and the hot food was cooked to order. The first breakfast was fine. The second day the cooked breakfast was for too well done. The bacon and eggs completely overcooked. The hotel was within walking distance to the centre and the beach. Would return but maybe have breakfast somewhere else.
Was met on arrival with a glass of bubbly which was nice. Was also a guided tour of the hotel. The hotel was very nice. The room was a good size. The view was of the car park and above the boiler room so was a little loud at night. There was a good selection for breakfast and the hot food was cooked to order. The first breakfast was fine. The second day the cooked breakfast was for too well done. The bacon and eggs completely overcooked. The hotel was within walking distance to the centre and the beach. Would return but maybe have breakfast somewhere else.
8
Ian
7 août 2025
·
A séjourné 1 nuit
A great stay and excellent staff! They are a huge credit to the hotel. The hotel needs some updating as it is quite tired and the rooms need updating. An iron would ideally be in the room as would simple things like toothpaste. This is waht I would expect in a suite in a 5 star hotel. But a great stay and the restaurant is great!
A great stay and excellent staff! They are a huge credit to the hotel. The hotel needs some updating as it is quite tired and the rooms need updating. An iron would ideally be in the room as would simple things like toothpaste. This is waht I would expect in a suite in a 5 star hotel. But a great stay and the restaurant is great!
8
Anthony Robert
1 août 2025
·
A séjourné 3 nuits
Overall ok this would be a solid three star if it were not for the excellent bistro. Room was tired, examples: bedside lamps wonky, curtain rails not operating correctly, bathroom grout looking tired and sealant had been redone badly. Biggest issue was the bed, the mattress was collapsed and it felt like they put a topper on it to resolve the problem, I didn’t take the sheets off to look. Last of all no turn down service at night.
Overall ok this would be a solid three star if it were not for the excellent bistro. Room was tired, examples: bedside lamps wonky, curtain rails not operating correctly, bathroom grout looking tired and sealant had been redone badly. Biggest issue was the bed, the mattress was collapsed and it felt like they put a topper on it to resolve the problem, I didn’t take the sheets off to look. Last of all no turn down service at night.
8
Helen
17 avr. 2023
·
A séjourné 2 nuits
Bed super comfy and staff all very helpful. But the hotel is expensive for what you get, broken lamp in the bedroom and the sink in the bathroom, wow how low can that be. Swimming pool was the biggest disappointment, missing tiles in the steam room and the whole area looks so tired. Compared to other local hotels with spas/swimming pools, the Clubs doesn’t do well.
Bed super comfy and staff all very helpful. But the hotel is expensive for what you get, broken lamp in the bedroom and the sink in the bathroom, wow how low can that be. Swimming pool was the biggest disappointment, missing tiles in the steam room and the whole area looks so tired. Compared to other local hotels with spas/swimming pools, the Clubs doesn’t do well.
8
Helen
4 mars 2024
·
A séjourné 4 nuits
The reception staff are very welcoming, although in general we failed to experience the ‘amazing’ staff presence/enthusiasm other reviews have mentioned. Very clean rooms, although most are very close to the main road so there is some noise from that, although nothing that kept us awake. What did keep us awake though, until well after midnight, was the noise of the music from the private event in the function space directly below our room (218) and the very loud chatter and laughter from those enjoying the event who were on the outside patio, which was directly beneath our room. When I went down to reception at 00:20 in the morning reception said they could ask for the music to be turned down (like that would happen) but that was all. Being as the hotel wasn’t full (reception confirmed when I asked), why were we put in a room directly in the line of the event noise when the hotel knew the private event was going on?! It ruined our experience of the hotel really as we were there for a relaxing break for a few nights to escape some family health dramas. So long as you’re mobile on foot, it was a great location for the shops and restaurants, and not too far from the bus station. Breakfast was adequate, but not 5* standards. The ‘smashed avocado on sourdough’ was more like shop bought guacamole on white toast We visited out of season though, so wasn’t expecting the breakfast offering to be particularly big, but there was plenty enough variety for a long weekend stay.
The reception staff are very welcoming, although in general we failed to experience the ‘amazing’ staff presence/enthusiasm other reviews have mentioned. Very clean rooms, although most are very close to the main road so there is some noise from that, although nothing that kept us awake. What did keep us awake though, until well after midnight, was the noise of the music from the private event in the function space directly below our room (218) and the very loud chatter and laughter from those enjoying the event who were on the outside patio, which was directly beneath our room. When I went down to reception at 00:20 in the morning reception said they could ask for the music to be turned down (like that would happen) but that was all. Being as the hotel wasn’t full (reception confirmed when I asked), why were we put in a room directly in the line of the event noise when the hotel knew the private event was going on?! It ruined our experience of the hotel really as we were there for a relaxing break for a few nights to escape some family health dramas. So long as you’re mobile on foot, it was a great location for the shops and restaurants, and not too far from the bus station. Breakfast was adequate, but not 5* standards. The ‘smashed avocado on sourdough’ was more like shop bought guacamole on white toast We visited out of season though, so wasn’t expecting the breakfast offering to be particularly big, but there was plenty enough variety for a long weekend stay.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Service
Le service est largement salué pour son accueil chaleureux, son amabilité et son efficacité, avec des enregistrements fluides. Quelques clients ont signalé des interactions moins amicales au spa/à la réception ou des retards dans le remboursement des dépôts.
Avis de voyageur à ce sujet
10
Gideon
24 juil. 2025
·
A séjourné 2 nuits
Great stay, friendly service after a horrible experience at another hotel in Jersey forced us to book a room here last minute. Free glass of Prosecco to help us relax, lovely room, great location. Definitely will visit again
Great stay, friendly service after a horrible experience at another hotel in Jersey forced us to book a room here last minute. Free glass of Prosecco to help us relax, lovely room, great location. Definitely will visit again
10
Kenneth
11 oct. 2025
·
A séjourné 4 nuits
Hotel was in an excellent location for exploring St Helier and had free guest parking. The room was a good size and very comfortable. Staff were lovely and very helpful. The kitchen preparing breakfast was excellent and the serving staff were efficient, helpful and friendly. We loved having our breakfast. The Spa pool was very nice too. We would definitely come here again.
Hotel was in an excellent location for exploring St Helier and had free guest parking. The room was a good size and very comfortable. Staff were lovely and very helpful. The kitchen preparing breakfast was excellent and the serving staff were efficient, helpful and friendly. We loved having our breakfast. The Spa pool was very nice too. We would definitely come here again.
6
Beverley
23 juin 2024
·
A séjourné 5 nuits
Slightly dated hotel rooms. Very small bathroom - toiletries not always replenished when used . Staff not participating friendly - very small glass of Prosecco offered on arrival and no one offered to help us with our cases .
Slightly dated hotel rooms. Very small bathroom - toiletries not always replenished when used . Staff not participating friendly - very small glass of Prosecco offered on arrival and no one offered to help us with our cases .
10
Cathy
12 juin 2025
·
A séjourné 3 nuits
A lovely hotel, friendly and helpful staff. Nice indoor pool as well as outdoor pool. Good central location for exploring the town and beyond
A lovely hotel, friendly and helpful staff. Nice indoor pool as well as outdoor pool. Good central location for exploring the town and beyond
10
Michelle
12 mai 2024
·
A séjourné 3 nuits
The staff were excellent very welcoming, cheerful and courteous. Loved our stay there.
The staff were excellent very welcoming, cheerful and courteous. Loved our stay there.
10
Joanne
4 oct. 2025
·
A séjourné 5 nuits
The spa was excellent, i have mobility issues and the pool is down a steep staircase but manageable if you take it carefully. Maggie and Simone gave us fantastic massages and facials and the facilities were great, really relaxing . The hotel itself was wonderful, location perfect, a bit confusing as to where reception is but apart from that it was perfect. Prosecco on arrival, top notch breakfast, loads of choice and all of the staff are so friendly, Elephantus was so helpful on reception, everything went very smoothly. The sink in the bathroom was very low, i think it was meant to be disabled friendly but it was more awkward for me , jersey as a whole doesnt have the same disability laws as the uk and is hard to navigate and extremely busy. Overall the hotel is amazing and i would highly recommend it and all its facilities.
The spa was excellent, i have mobility issues and the pool is down a steep staircase but manageable if you take it carefully. Maggie and Simone gave us fantastic massages and facials and the facilities were great, really relaxing . The hotel itself was wonderful, location perfect, a bit confusing as to where reception is but apart from that it was perfect. Prosecco on arrival, top notch breakfast, loads of choice and all of the staff are so friendly, Elephantus was so helpful on reception, everything went very smoothly. The sink in the bathroom was very low, i think it was meant to be disabled friendly but it was more awkward for me , jersey as a whole doesnt have the same disability laws as the uk and is hard to navigate and extremely busy. Overall the hotel is amazing and i would highly recommend it and all its facilities.
10
Zara
27 août 2024
·
A séjourné 3 nuits
The customer service is the outstanding memory I have of staying at this property - the staff are marvellous in every way.
The customer service is the outstanding memory I have of staying at this property - the staff are marvellous in every way.
10
Ella
13 mars 2023
·
A séjourné 2 nuits
The staff could not be faulted. Upon arrival we were made to feel so welcome. The lady who checked us in, unfortunately I didn’t catch her name, was very welcoming and informative. The hotel was immaculate. Our room was spotless and had great minibar options if this is something you wanted to use. Absolutely loved the small toiletry touches. The spa was lovely. It was very quiet when we were there which was nice. The experience shower had a few jets that need fixing. We were under the impression the indoor pool would be warm but it wasn’t, it was luke warm at most, we didn’t mind too much though. Towels, flip flops and bathrobes were provided by the spa in the lockers which was useful. The concept of the honesty bar is great, we unfortunately didn’t have time to use it. Overall, highly recommend!
The staff could not be faulted. Upon arrival we were made to feel so welcome. The lady who checked us in, unfortunately I didn’t catch her name, was very welcoming and informative. The hotel was immaculate. Our room was spotless and had great minibar options if this is something you wanted to use. Absolutely loved the small toiletry touches. The spa was lovely. It was very quiet when we were there which was nice. The experience shower had a few jets that need fixing. We were under the impression the indoor pool would be warm but it wasn’t, it was luke warm at most, we didn’t mind too much though. Towels, flip flops and bathrobes were provided by the spa in the lockers which was useful. The concept of the honesty bar is great, we unfortunately didn’t have time to use it. Overall, highly recommend!
6
Bea
5 oct. 2025
·
A séjourné 3 nuits
Reception staff were helpful and friendly, spa and breakfast staff were not so. Hotel was a little tired, bathroom door was rotting and large amount of scale build up around the shower door. Bedding was good and bed was comfortable. Food at breakfast was good. Not made to feel welcome on our one visit to the spa. A week after we left the hotel and I have still not received my £50 deposit for the minibar or any bar food bill. This is another hassle to chase up. Outside of the hotel was dusty/dirty and could do with a sweep/wash. All in all the hotel was ok but not one I would use again.
Reception staff were helpful and friendly, spa and breakfast staff were not so. Hotel was a little tired, bathroom door was rotting and large amount of scale build up around the shower door. Bedding was good and bed was comfortable. Food at breakfast was good. Not made to feel welcome on our one visit to the spa. A week after we left the hotel and I have still not received my £50 deposit for the minibar or any bar food bill. This is another hassle to chase up. Outside of the hotel was dusty/dirty and could do with a sweep/wash. All in all the hotel was ok but not one I would use again.
10
Steven
5 juil. 2024
·
A séjourné 6 nuits
Wonderful stay, staff couldnt do enough foryou.
Wonderful stay, staff couldnt do enough foryou.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Emplacement
Emplacement central à St Helier, à quelques pas des commerces, des restaurants, de la gare routière et de la plage. Une base idéale pour explorer l'île.
Avis de voyageur à ce sujet
10
cecile
30 juin 2025
·
A séjourné 1 nuit
Very good hotel. Room well equipped and quiet. Swimming pool and spa area great. A few minutes walk from main street, a bit further away from the port area (but within walking distance).
Very good hotel. Room well equipped and quiet. Swimming pool and spa area great. A few minutes walk from main street, a bit further away from the port area (but within walking distance).
10
Kenneth
11 oct. 2025
·
A séjourné 4 nuits
Hotel was in an excellent location for exploring St Helier and had free guest parking. The room was a good size and very comfortable. Staff were lovely and very helpful. The kitchen preparing breakfast was excellent and the serving staff were efficient, helpful and friendly. We loved having our breakfast. The Spa pool was very nice too. We would definitely come here again.
Hotel was in an excellent location for exploring St Helier and had free guest parking. The room was a good size and very comfortable. Staff were lovely and very helpful. The kitchen preparing breakfast was excellent and the serving staff were efficient, helpful and friendly. We loved having our breakfast. The Spa pool was very nice too. We would definitely come here again.
8
Lauren
20 sept. 2025
·
A séjourné 3 nuits
Lovely hotel just a 10 minute walk from town centre. Clean with good amenities but have to give a special shout out to the barman who made the best Old Fashioned ever! Great breakfasts and the Spa was fabulous - had a wonderfully relaxing massage. Would highly recommend.
Lovely hotel just a 10 minute walk from town centre. Clean with good amenities but have to give a special shout out to the barman who made the best Old Fashioned ever! Great breakfasts and the Spa was fabulous - had a wonderfully relaxing massage. Would highly recommend.
10
Cathy
12 juin 2025
·
A séjourné 3 nuits
A lovely hotel, friendly and helpful staff. Nice indoor pool as well as outdoor pool. Good central location for exploring the town and beyond
A lovely hotel, friendly and helpful staff. Nice indoor pool as well as outdoor pool. Good central location for exploring the town and beyond
8
Colin
21 juil. 2025
·
A séjourné 7 nuits
Lovely hotel with excellent staff. Would be 5 stars but hotel just needs a little bit of TLC in places. Great location with St Helier centre within a few minutes walk and the bus station at most 10 minutes walk away
Lovely hotel with excellent staff. Would be 5 stars but hotel just needs a little bit of TLC in places. Great location with St Helier centre within a few minutes walk and the bus station at most 10 minutes walk away
10
Emma
4 déc. 2023
·
A séjourné 3 nuits
Great Service, clean and comfortable, would definitely stay again. 5 minutes walk into the centre, so great location, but nice and quiet
Great Service, clean and comfortable, would definitely stay again. 5 minutes walk into the centre, so great location, but nice and quiet
8
T
14 août 2024
·
A séjourné 2 nuits
Was met on arrival with a glass of bubbly which was nice. Was also a guided tour of the hotel. The hotel was very nice. The room was a good size. The view was of the car park and above the boiler room so was a little loud at night. There was a good selection for breakfast and the hot food was cooked to order. The first breakfast was fine. The second day the cooked breakfast was for too well done. The bacon and eggs completely overcooked. The hotel was within walking distance to the centre and the beach. Would return but maybe have breakfast somewhere else.
Was met on arrival with a glass of bubbly which was nice. Was also a guided tour of the hotel. The hotel was very nice. The room was a good size. The view was of the car park and above the boiler room so was a little loud at night. There was a good selection for breakfast and the hot food was cooked to order. The first breakfast was fine. The second day the cooked breakfast was for too well done. The bacon and eggs completely overcooked. The hotel was within walking distance to the centre and the beach. Would return but maybe have breakfast somewhere else.
10
James
19 août 2025
·
A séjourné 7 nuits
Very central location and easy walking to restaurants and shops. Bus service was brilliant and travel time to beaches and scenic locations short.
Very central location and easy walking to restaurants and shops. Bus service was brilliant and travel time to beaches and scenic locations short.
10
Amanda
4 déc. 2023
·
A séjourné 3 nuits
Lovely hotel - very helpful staff - very convenient
Lovely hotel - very helpful staff - very convenient
8
John
13 janv. 2023
·
A séjourné 19 365 nuits
One of the premier hotels. Be careful on the marketing from expedia. Breakfast is available but not included. Most hotels in jersey include breakfast. That said the hotel is excellently situated in town with many good restaurants including the hotels Michelin star restaurant Bohemia. Parking is available at no charge but a little challenging for those that drive big cars!
One of the premier hotels. Be careful on the marketing from expedia. Breakfast is available but not included. Most hotels in jersey include breakfast. That said the hotel is excellently situated in town with many good restaurants including the hotels Michelin star restaurant Bohemia. Parking is available at no charge but a little challenging for those that drive big cars!
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Repas
Le petit-déjeuner est fréquemment salué pour sa qualité et son choix, bien que certains l'aient trouvé cher ou inconstant. Les restaurants sur place proposent de bons repas de bistro ou de bar, mais les expériences à Bohemia sont mitigées et la musique peut parfois être forte.
Avis de voyageur à ce sujet
10
Alan
3 janv. 2024
·
A séjourné 1 nuit
We booked into this hotel after our flight was cancelled. From walking through the door, the person on reception was super friendly and helpful. We had a lovely welcome and everything was explained clearly. The room was just what we needed. It was very clean, the shower was brilliant and the bed comfy. There was a mini bar in the room (very expensive but it is what it is). Any query we had was answered quickly. Unfortunately we did not get the name of the person on the front desk but she was lovely and recommended the chips in the restaurant which were indeed delicious! We enjoyed using the onsite bar for food in the evening. When we return to Jersey we will definitely stay here again.
We booked into this hotel after our flight was cancelled. From walking through the door, the person on reception was super friendly and helpful. We had a lovely welcome and everything was explained clearly. The room was just what we needed. It was very clean, the shower was brilliant and the bed comfy. There was a mini bar in the room (very expensive but it is what it is). Any query we had was answered quickly. Unfortunately we did not get the name of the person on the front desk but she was lovely and recommended the chips in the restaurant which were indeed delicious! We enjoyed using the onsite bar for food in the evening. When we return to Jersey we will definitely stay here again.
10
Kenneth
11 oct. 2025
·
A séjourné 4 nuits
Hotel was in an excellent location for exploring St Helier and had free guest parking. The room was a good size and very comfortable. Staff were lovely and very helpful. The kitchen preparing breakfast was excellent and the serving staff were efficient, helpful and friendly. We loved having our breakfast. The Spa pool was very nice too. We would definitely come here again.
Hotel was in an excellent location for exploring St Helier and had free guest parking. The room was a good size and very comfortable. Staff were lovely and very helpful. The kitchen preparing breakfast was excellent and the serving staff were efficient, helpful and friendly. We loved having our breakfast. The Spa pool was very nice too. We would definitely come here again.
8
Lauren
20 sept. 2025
·
A séjourné 3 nuits
Lovely hotel just a 10 minute walk from town centre. Clean with good amenities but have to give a special shout out to the barman who made the best Old Fashioned ever! Great breakfasts and the Spa was fabulous - had a wonderfully relaxing massage. Would highly recommend.
Lovely hotel just a 10 minute walk from town centre. Clean with good amenities but have to give a special shout out to the barman who made the best Old Fashioned ever! Great breakfasts and the Spa was fabulous - had a wonderfully relaxing massage. Would highly recommend.
4
Therese
23 sept. 2025
·
A séjourné 7 nuits
Bathroom in room needs upgraded especially the bath. Stayed for 7 nights and don’t think my bedding was changed. Table tops were dusty. Pool areas lovely. Breakfast was very expensive for what it was Bar food was very good. Staff professional and approachable
Bathroom in room needs upgraded especially the bath. Stayed for 7 nights and don’t think my bedding was changed. Table tops were dusty. Pool areas lovely. Breakfast was very expensive for what it was Bar food was very good. Staff professional and approachable
8
Geoffrey
30 juil. 2025
·
A séjourné 2 nuits
A glass of Champagne at breakfast always a winner. Just some more visual clues as to your ordinary restaurant being open on Mondays. We were under the impression that Bohemia was your only eating place. Also the music down in the dining area - Too Loud and obscure for a relaxing supper. Consistent drum beats and wailing sounds. Off putting in the extreme. Thanks
A glass of Champagne at breakfast always a winner. Just some more visual clues as to your ordinary restaurant being open on Mondays. We were under the impression that Bohemia was your only eating place. Also the music down in the dining area - Too Loud and obscure for a relaxing supper. Consistent drum beats and wailing sounds. Off putting in the extreme. Thanks
10
john
24 mars 2025
·
A séjourné 3 nuits
Staff amazing and everything perfect about the hotel. Breakfast was delicious.
Staff amazing and everything perfect about the hotel. Breakfast was delicious.
8
Ian
7 août 2025
·
A séjourné 1 nuit
A great stay and excellent staff! They are a huge credit to the hotel. The hotel needs some updating as it is quite tired and the rooms need updating. An iron would ideally be in the room as would simple things like toothpaste. This is waht I would expect in a suite in a 5 star hotel. But a great stay and the restaurant is great!
A great stay and excellent staff! They are a huge credit to the hotel. The hotel needs some updating as it is quite tired and the rooms need updating. An iron would ideally be in the room as would simple things like toothpaste. This is waht I would expect in a suite in a 5 star hotel. But a great stay and the restaurant is great!
8
Anthony Robert
1 août 2025
·
A séjourné 3 nuits
Overall ok this would be a solid three star if it were not for the excellent bistro. Room was tired, examples: bedside lamps wonky, curtain rails not operating correctly, bathroom grout looking tired and sealant had been redone badly. Biggest issue was the bed, the mattress was collapsed and it felt like they put a topper on it to resolve the problem, I didn’t take the sheets off to look. Last of all no turn down service at night.
Overall ok this would be a solid three star if it were not for the excellent bistro. Room was tired, examples: bedside lamps wonky, curtain rails not operating correctly, bathroom grout looking tired and sealant had been redone badly. Biggest issue was the bed, the mattress was collapsed and it felt like they put a topper on it to resolve the problem, I didn’t take the sheets off to look. Last of all no turn down service at night.
10
Francis
22 avr. 2024
·
A séjourné 2 nuits
Great hotel. Outside pool area is fab. Breakfast was excellent. Staff were all very welcoming. Would recommend.
Great hotel. Outside pool area is fab. Breakfast was excellent. Staff were all very welcoming. Would recommend.
8
John
13 janv. 2023
·
A séjourné 19 365 nuits
One of the premier hotels. Be careful on the marketing from expedia. Breakfast is available but not included. Most hotels in jersey include breakfast. That said the hotel is excellently situated in town with many good restaurants including the hotels Michelin star restaurant Bohemia. Parking is available at no charge but a little challenging for those that drive big cars!
One of the premier hotels. Be careful on the marketing from expedia. Breakfast is available but not included. Most hotels in jersey include breakfast. That said the hotel is excellently situated in town with many good restaurants including the hotels Michelin star restaurant Bohemia. Parking is available at no charge but a little challenging for those that drive big cars!
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Résumé généré par l'IA basé sur les avis récents des voyageurs
10
AZOR GESTION PRIVEE
19 févr. 2026
·
A séjourné 1 nuit
Tout était parfait !
Tout était parfait !
2
Pierre Antoine
18 janv. 2024
·
A séjourné 3 nuits
J’ai réservé cet hôtel pour y passer le jour de l’an, souhaitant réserver en direct j’appelle l’hôtel et tombe sur une réceptionniste à qui j’explique que le tarif est moins cher sur expédia que sur leur site, demandant pourquoi et expliquant que je voudrais réserver par téléphone ce à quoi elle me répond que les tarifs sont moins chers sur expédia et qu’il faut que je réserve dessus pour bénéficier du meilleur tarif (aucun effort est fait, j’imagine qu’elle n’avait pas le temps?) Je fais donc ma réservation. Pas de chance: une très grosse tempête se déclare et notre ferry est annulé. Nous sommes de Normandie, nous comptons donc revenir et j’appelle l’hôtel pour demander s’il est possible d’exceptionnellement annuler ou reporter mon séjour car je n’ai aucun moyen de venir… ce à quoi on me répond de voir avec expédia: ok logique. J’appelle expédia qui me dit de faire une demande d’annulation à l’hôtel et que la décision leur revient: c’est donc l’hôtel qui décide. Je m’exécute et «\xa0surprise\xa0» aucun geste n’est fait et celle ci est refusée. J’envoie un e-mail expliquant la situation demandant exceptionnellement un geste ce à quoi on me répond simplement une capture d’écran des CGV. Je comprends le principe des CGV que l’on signe bien évidement à la réservation mais un peu de compassion n’est jamais trop demandé surtout en période de fin d’année et avec des ferry annulés par une tempête. Je ne réserverai jamais chez eux à nouveaux face à ce déplorable service client. Vous les em
J’ai réservé cet hôtel pour y passer le jour de l’an, souhaitant réserver en direct j’appelle l’hôtel et tombe sur une réceptionniste à qui j’explique que le tarif est moins cher sur expédia que sur leur site, demandant pourquoi et expliquant que je voudrais réserver par téléphone ce à quoi elle me répond que les tarifs sont moins chers sur expédia et qu’il faut que je réserve dessus pour bénéficier du meilleur tarif (aucun effort est fait, j’imagine qu’elle n’avait pas le temps?) Je fais donc ma réservation. Pas de chance: une très grosse tempête se déclare et notre ferry est annulé. Nous sommes de Normandie, nous comptons donc revenir et j’appelle l’hôtel pour demander s’il est possible d’exceptionnellement annuler ou reporter mon séjour car je n’ai aucun moyen de venir… ce à quoi on me répond de voir avec expédia: ok logique. J’appelle expédia qui me dit de faire une demande d’annulation à l’hôtel et que la décision leur revient: c’est donc l’hôtel qui décide. Je m’exécute et «\xa0surprise\xa0» aucun geste n’est fait et celle ci est refusée. J’envoie un e-mail expliquant la situation demandant exceptionnellement un geste ce à quoi on me répond simplement une capture d’écran des CGV. Je comprends le principe des CGV que l’on signe bien évidement à la réservation mais un peu de compassion n’est jamais trop demandé surtout en période de fin d’année et avec des ferry annulés par une tempête. Je ne réserverai jamais chez eux à nouveaux face à ce déplorable service client. Vous les em
6
Lucy
4 août 2026
·
A séjourné 2 nuits
Taps in the bathroom were very dirty as was the wooden blinds that were thick with dust. We were not offered a drink on arrival like other people that arrived. The outside pool is cramped with sun loungers but no one using the pool. The indoor pool had no staff anywhere to be found. The room was nice and big and the bed was comfy but the pillows were not. No staff asked us once if we enjoyed the stay or greeted us.
Taps in the bathroom were very dirty as was the wooden blinds that were thick with dust. We were not offered a drink on arrival like other people that arrived. The outside pool is cramped with sun loungers but no one using the pool. The indoor pool had no staff anywhere to be found. The room was nice and big and the bed was comfy but the pillows were not. No staff asked us once if we enjoyed the stay or greeted us.
10
Kok
24 mai 2026
·
A séjourné 3 nuits
Excellent location, walking distance to all main attractions in St Helier and yet quiet Room clean and bed was comfortable; good shower pressure and lovely Elemis toiletries Breakfast well organised and plenty of choice Air conditioning was a bonus in the warm weather we were there. Very satisfied overall thank you !
Excellent location, walking distance to all main attractions in St Helier and yet quiet Room clean and bed was comfortable; good shower pressure and lovely Elemis toiletries Breakfast well organised and plenty of choice Air conditioning was a bonus in the warm weather we were there. Very satisfied overall thank you !
8
NIMIL
6 mai 2026
·
A séjourné 1 nuit
Breakfast awesome Spa is great
Breakfast awesome Spa is great
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Prix pour les dates à venir
septembre 2026
di | lu | ma | me | je | ve | sa |
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octobre 2026
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Moins cher
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Prix moyen par nuit sur l'ensemble des offres, taxes et frais compris.
Prix en USD pour 2 voyageurs, mis à jour quotidiennement.
- 2026-09-04: NO DATA
- 2026-09-05: NO DATA
- 2026-09-06: 248.02186469421386USD
- 2026-09-07: 396.0374USD
- 2026-09-08: 569.702391217041USD
- 2026-09-09: 377.594433215332USD
- 2026-09-10: 2573.84840546875USD
- 2026-09-11: 481.981USD
- 2026-09-12: 633.6420900878907USD
- 2026-09-13: 666.0258265014648USD
- 2026-09-14: 405.8056643310547USD
- 2026-09-15: 463.3986USD
- 2026-09-16: NO DATA
- 2026-09-17: 535.4054USD
- 2026-09-18: 372.8145746948242USD
- 2026-09-19: 360.034USD
- 2026-09-20: 294.2863478210449USD
- 2026-09-21: 309.4938189453125USD
- 2026-09-22: 353.82248772583006USD
- 2026-09-23: 472.9127371948242USD
- 2026-09-24: 315.9008USD
- 2026-09-25: 441.77833515014646USD
- 2026-09-26: 368.81496091308594USD
- 2026-09-27: 268.2834USD
- 2026-09-28: 862.5671865722657USD
- 2026-09-29: 318.2236USD
- 2026-09-30: 310.44256025390627USD
- 2026-10-01: 233.8310438873291USD
- 2026-10-02: 257.92580527038575USD
- 2026-10-03: 610.6935944946289USD
- 2026-10-04: 199.7608USD
- 2026-10-05: 588.8298USD
- 2026-10-06: 391.3918USD
- 2026-10-07: 331.0039265930176USD
- 2026-10-08: 255.40537445983887USD
- 2026-10-09: 209.30678283386231USD
- 2026-10-10: 236.13757549743653USD
- 2026-10-11: 193.9538USD
- 2026-10-12: 193.9538USD
- 2026-10-13: 193.9538USD
- 2026-10-14: 209.30678283386231USD
- 2026-10-15: 199.7608USD
- 2026-10-16: 204.4064USD
- 2026-10-17: 204.4064USD
- 2026-10-18: 193.9538USD
- 2026-10-19: 193.9538USD
- 2026-10-20: 190.59731926574707USD
- 2026-10-21: 193.9538USD
- 2026-10-22: 193.4830091003418USD
- 2026-10-23: 193.9538USD
- 2026-10-24: 213.6976USD
- 2026-10-25: 178.91023556213378USD
- 2026-10-26: 193.9538USD
- 2026-10-27: 193.9538USD
- 2026-10-28: 193.9538USD
- 2026-10-29: 193.9538USD
- 2026-10-30: 193.9538USD
- 2026-10-31: 193.9538USD
- 2026-11-01: 169.5644USD
- 2026-11-02: 169.5644USD
- 2026-11-03: 169.5644USD
- 2026-11-04: 169.5644USD
Cet hébergement assure votre transfert depuis l'aéroport (en supplément). Vous devez contacter l’hébergement à ce sujet 24 heures avant l’arrivée grâce aux coordonnées fournies dans la confirmation de réservation. Cet hébergement n'assure aucun service d'enregistrement en dehors des heures normales de la réception. Le personnel de la réception vous accueillera sur place. Les informations fournies par l’hébergement peuvent être traduites à l’aide d’outils de traduction automatique.
L’enregistrement doit être effectué par une personne âgée d’au moins 18 ans.
- Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hébergement
- Une pièce d'identité officielle avec photo et un dépôt de garantie en espèces, par carte de crédit ou par carte de débit, peuvent être demandés à l'arrivée pour couvrir tous frais imprévus
- Les demandes spéciales, qui ne peuvent pas être garanties, sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires
- Cet hébergement accepte les cartes de crédit ; espèces non acceptées
- Les chambres insonorisées ne sont pas garanties
- Cet hébergement comprend les dispositifs de sécurité suivants : un extincteur, un détecteur de fumée, un système de sécurité et des barrières de fenêtre
- La piscine est ouverte entre avril et septembre.
- Pour les massages et les soins spa, les réservations doivent être effectuées en contactant cet hôtel avant votre arrivée, au moyen des coordonnées fournies dans la confirmation de réservation.
- Une voiture n'est pas nécessaire pour accéder à l'hébergement et se déplacer pendant le séjour.
- Le petit déjeuner anglais coûte entre 15.00 GBP et 20.00 GBP environ par personne.
- Navette aéroport : 25 GBP par véhicule, aller simple, maximum 3 passager(s)
- Tout départ tardif fait l’objet de frais supplémentaires (sujet à disponibilité)
- Lit-bébé : 15.0 GBP par jour
- Lit d'appoint : 25 GBP par jour
La liste ci-dessus peut ne pas être exhaustive. Les frais et acomptes peuvent être mentionnés hors taxe et sont soumis à modification.
Équipements populaires
Parking
Restaurant
Piscine
Service en chambre
Organisation d'excursions
Nettoyage à sec
Général
Service en chambre
Restaurant
Chambres non-fumeurs
Jacuzzi/Bain à remous
Hammam
Massage
Spa et centre de bien-être
Salon de coiffure/Beauté
Soins corporels
Soins pour le visage
Déjeuners à emporter
Petit-déjeuner en chambre
Chambres hypoallergéniques
Chambre familiale
Beach Sun Loungers
Snack Bar/Deli
Services
Organisation d'excursions
Nettoyage à sec
Baby-sitting/Services pour enfants
Ménage
Salle de banquet
Coffre-fort
Location de vélos
Consigne à bagage
Zone fumeurs
Formalités d'arrivée/Départ express
Laverie
24-Hour Front Desk
Concierge Services
Lockers Available
Activités
Piscine
Jardin
Parcours de golf (à proximité)
Plongée
Planche à voile
Cyclisme
Pêche
Mini-golf
Équitation
Canoë
Randonnée
Piscine intérieure
Piscine extérieure
Piscine extérieure chauffée
Bicycle Tour Information
Pool (Indoor)
Outdoor Fireplace
Mobilier d'extérieur
Pool (Seasonal Outdoor)
Terrasse
Parking
Parking
Parking gratuit
Parking (Limited)
Parking Onsite
Connexion Internet
Wi-fi gratuit