Executive Residency by Best Western Medford

The rooms are okay. The grounds have cigarette butts all over entrances. Nothing in room. 1 small bar of soap. No shampoo, no conditioner did have a coffee pot with terrible coffee. Additional $28 charge per day for pet even though I listed my pet when looking at prices on Hotel . Com

Our stay was fine for staying 1 night before a flight. The room was nice (freezing when we arrived, however) because we always appreciate an extra seat or sofa in our rooms and the small kitchenette was great-with a full size fridge. They weren't offering any type of breakfast at this point but I think it's coming since taking over as a Best Western affiliated hotel.

Clean room the lobby was under repair.

My Place recently sold or transferred management to Executive Residency. IT IS NOT READY FOR PRIME TIME. Maybe in a few months they will get it together but here's where it's at right now (8/14/26): *No utensils, no glasses or dishes, no pans, no containers--nothing to cook with or even serve a sandwich on. Everything has been removed from the room; *No daily room service unless you specifically request it; *Reported bathtub clogged with hair--twice--and would not drain. In spite of assurances that maintenance would fix it, it never was done; *Apparently no maintenance staff available; *No TV guide and no interactive remote. If you don't know what station number you want, the remote is worthless. And stations are not normal numbers, i.e. 35-1 or 42-2?? *No breakfasts provided anymore--not so much as a slice of toast, although coffee was available; *no ice machine other than in the freezer of the refer--when cubes are made the racket will awaken you if you're sleeping; *pull chain on window covering sticks badly requiring two handed operation to prevent kinking; *carpets are threadbare, seams are torn and elevator floor was pretty dirty--don't drop anything; *no airport shuttle; *hotel staff are nice enough but uninspiring. During the transition and until upgrades are made (which I think they are working on), this hotel in Medford is off limits for my business travel. Candlewood suites next door or Marriott Residence Inn near are better solutions for similar price.

I reserved a suite/kitchenette. Refrigerator and 2 burners were fine but there were no dishes, pots and pans nor silverware. Every kitchenette I have ever stayed at had these amenities. Our room was clean but there was nothing in the shower bottles…no shampoo, no conditioner and no body wash. Then the window shade fell on me when I went to open it the 2nd day. Front seat just said “ok” nothing about whether I was ok or someone will come fix it. Elevator was filthy!