Sleep&Fly

The first thing that made me upset was how hard it was to find the hotel. There was no information at the airport how to get to the hotel. The breakfast wasn’t great either. It was served from 4:30am to 10:00am. If you wanted the food to be hot you had to go to eat at 4:30am. We went at 9:00am and there was not much of the food left and everything was almost cold. The only thing that was worth it paying the money for it was the location that was very convenient for us. But for $ 340.00 per night I was expecting better quality and better service.

It was ok. We had trouble finding the hotel. Directions were not clear and the signs for it were hard to read.

Bathroom has zero privacy with shower being completely open to the room and toilet door not closing. Room is small for three adults (2 parents and 18 year old). Location very convenient

Booked the premium double room for 4 pax. Checked in around 10pm. There was only 3 pairs of sleepers, bath towels, bathrobes and complementary water bottles. Only one roll away bed had a blanket. Never mind, can deal with deal. The kicker is that in the midst of the 3rd person shower, the water turned lukewarm at best. The 4th person had icy cold water. Now remember, it is now 10.30pm! The next morning we complain/feedback at recep. Answer: it is normal and due to the airport water system. Must wait 20 min in between showers to get hot water. Mind blowing! Then install an instant hot water system for each room! Or inform clearly your potential customers in your terms and conditions so that if we choose to book we are aware! Breakfast was another so so. Had to ask twice and waited over 15 min for food to be replensihed and the coffee machine to be cleaned so it could dispense. Another thing: soundproof to airport side is great but not inside. Could hear people rolling bags and all from the door. This night was the most expensive of our 15 days trip in Spain. Even the convenience of being located in the airport can't explain that if after basic amenities and services are not rendered properly. Disappointed and disappointing!

Better breakfast that expected, after reading some reviews. Maybe depends what time you eat, as the breakfast is served from 04:30 am. I thought only continental, but it included scrambled eggs and bacon also. We were all satisfied. The only downside is maybe that despite information about direction to the hotel it is not very easy to find as information signs are a bit confusing and the name of the hotel is written with very small text.