Barceló Maya Colonial - All Inclusive
201 US$
/nat
Gennemsnit for september
Priser på Barceló Maya Colonial - All Inclusive
Vælg datoer for at se priser og tilgængelighed
201 US$
/nat
Gennemsnit for september
Gennemsnitlige månedlige priser
På Barceló Maya Colonial - All Inclusive ligger prisen pr. nat i gennemsnit på 193 US$ i den billigste måned (oktober) og 530 US$ i den dyreste måned (januar), baseret på de seneste 12 måneder.
| Måned | Gennemsnitlig pris |
|---|---|
| januar | 530 US$ |
| marts | 408 US$ |
| april | 305 US$ |
| maj | 208 US$ |
| juni | 202 US$ |
| juli | 201 US$ |
| august | 219 US$ |
| september | 201 US$ |
| oktober | 193 US$ |
| november | 307 US$ |
| december | 480 US$ |
J
M
A
M
J
J
A
sep. · 201 US$
S
O
N
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Dyrest: januar (ca. 530 US$)
Billigst: oktober (ca. 193 US$)
Om dette overnatningssted
Forkæl dig selv med et besøg i stedets spa, der tilbyder massage, kropsbehandlinger og ansigtsbehandlinger. Du kan drage fordel af rekreative faciliteter, såsom en natklub, et vandland (tillægsgebyr) og udendørs tennisbaner. Andre facilitet...
Faciliteter
Forkæl dig selv med et besøg i stedets spa, der tilbyder massage, kropsbehandlinger og ansigtsbehandlinger. Du kan drage fordel af rekreative faciliteter, såsom en natklub, et vandland (tillægsgebyr) og udendørs tennisbaner. Andre faciliteter på dette overnatningssted i kolonialstil inkluderer gratis trådløs internetadgang, concierge-tjenester og babysitning (tillægsgebyr).
Forretningsfaciliteter
Gæsterne har blandt andet adgang til et forretningscenter, gratis aviser i lobbyen og renseri/vaskeservice. Planlægger du et arrangement i Xpu-Ha? På dette overnatningssted er der et område på 929 kvadratmeter til rådighed, bestående af konferencelokaler og mødelokaler. Gratis selvstændig parkering er til rådighed på stedet.
Spisning
Tilfredsstil din appetit i en af dette overnatningssteds 4 restauranter. Tag forbi baren ved poolen samt de 3 barer/lounger, hvor du kan slappe af med en forfriskende drink. Gratis morgenmadsbuffet er inkluderet.
Værelser
Føl dig hjemme i et af de 480 værelser, der indeholder gratis produkter i minibaren og LCD-tv. Værelserne har privat balkon eller terrasse. Med gratis Wi-Fi kan du altid komme på nettet, og satellitkanaler sørger for underholdningen. Værelset har et privat badeværelse med en kombination af bruser/badekar samt gratis toiletartikler og hårtørrer.
Lokation
Med et ophold ved Barceló Maya Colonial - All Inclusive i Xpu-Ha, befinder du dig på stranden, blot 10 minutters gang fra Ecopark Kantun Chi og Cenote Cristalino. Dette overnatningssted med alt inklusive ligger 3,2 km fra Puerto Aventuras Marina og 4,7 km fra Chac Mool Cenote.
I nærheden
Ecopark Kantun Chi(0.4 mil)
Cenote Cristalino(0.5 mil)
Cenote Azul(0.8 mil)
Cenote Edens Have(1.2 mil)
Chikinha Cenote(1.4 mil)
Xpu-ha Strand(1.4 mil)
Puerto Aventuras Golfklub(1.6 mil)
Puerto Aventuras Marina(2 mil)
CEDAM Museum(2 mil)
Fatima Bugt(2.2 mil)
Oasis Strand(2.4 mil)
Chac Mool Cenote(2.5 mil)
Kantenah Lagoon(2.7 mil)
Caleta Chac-hal-al(3.3 mil)
Cenote Tajma Ha(3.8 mil)
Cozumel, Quintana Roo (CZM-Cozumel International)(25.4 mil)
Cancun, Quintana Roo (CUN-Cancun Intl.)(49.5 mil)
Parkering
Transport til/Fra lufthavn
Restaurant
Swimmingpool
Forretningscenter
Roomservice
Lokation
Carretera Chetumal Km 266, Xpu-Ha, Solidaridad, Quintana Roo, Mexico
Ecopark Kantun Chi (0.4 mil)
Cenote Cristalino (0.5 mil)
Cenote Azul (0.8 mil)
Cenote Edens Have (1.2 mil)
Chikinha Cenote (1.4 mil)
Xpu-ha Strand (1.4 mil)
Værelsesmuligheder
5
Junior-suite - ved havet (Premium Level)
Værelsesoplysninger
1 Ekstra Stor Dobbeltseng
2 Dobbeltsenge
Sover 3
570 ft²
Altan eller terrasseKlimaanlægWi-Fi (Gratis)Privat badeværelse
6
Superior-værelse
Værelsesoplysninger
1 Ekstra Stor Dobbeltseng
2 Dobbeltsenge
Sover 4
409 ft²
AltanAltan eller terrasseKlimaanlægWi-Fi (Gratis)Privat badeværelse
Gæsteanmeldelser af Barceló Maya Colonial - All Inclusive
8.3
Meget god
Baseret på 1.000 verificerede anmeldelser
Hvem overnatter her?
Business
2%
Par
32%
Familie
51%
Gruppe
12%
Solorejsende
1%
Hvad siger gæsterne
AI-genereret oversigt baseret på de seneste gæsteanmeldelser
På Barceló Maya Colonial - All Inclusive roser rejsende konsekvent det store, familievenlige kompleks med flere pools, en bred strand og adgang til søsterhoteller, der tilbyder mange aktiviteter og shows. Dette giver masser at lave uden at forlade resortet.
Læs mereVar dette nyttigt?
Hvad siger gæsterne
På Barceló Maya Colonial - All Inclusive roser rejsende konsekvent det store, familievenlige kompleks med flere pools, en bred strand og adgang til søsterhoteller, der tilbyder mange aktiviteter og shows. Dette giver masser at lave uden at forlade resortet.
Anmeldelser fremhæver ofte venligt personale, men rapporterer også langsom eller forvirrende check-in, uventede flytninger til andre sektioner, begrænset information og vanskeligheder med at få bord på à la carte-restauranter. Værelserne er generelt rummelige, men daterede, med gentagne kommentarer om fugtighed, bløde senge, AC- eller vedligeholdelsesproblemer og lejlighedsvis støj i nærheden af teatret. Maden får blandede anmeldelser: buffeten kan være kedelig eller gentagende, mens nogle specialrestauranter klarer sig bedre; flere gæster nævner lange køer og begrænset tilgængelighed, og nogle få rapporterer at blive syge. Forvent et stort, naturskønt ophold fyldt med aktiviteter, der er bedst egnet til familier og grupper.
Var dette nyttigt?
AI-genereret oversigt baseret på de seneste gæsteanmeldelser
Faciliteter
Stort multi-resort kompleks med mange pools, en bred strand, børnevand områder, aftenunderholdning og adgang til søsterhoteller; masser af aktiviteter på stedet (minigolf, bowling, vandsport) og et fitnesscenter. Almindelige ulemper inkluderer høj teaterlyd om natten, begrænsede liggestole på travle tidspunkter, ekstra gebyrer for visse aktiviteter og underbemandede poolbarer.
Relaterede gæsteanmeldelser
10
Roberto
1. aug. 2025
·
Overnattede 4 nætter
Great complex with 5 hotels within walkable range. Lots of choices of pools, restaurants, bars, entertainment.
Great complex with 5 hotels within walkable range. Lots of choices of pools, restaurants, bars, entertainment.
10
Luis
31. okt. 2025
·
Overnattede 4 nætter
Always is a good time to stay there and enjoy all the beautiful landscapes, endless pool the bar and the excellent service, also you can visit three more Barcelo's around in the property and walk all along in the property to exercise or just to enjoy the sea. The gym there is huge, the food is excellent. The only thing I didn't like is the rocks in the beach you have to wear water shoes. This is my four time that I stay there, three times in " Barcelo riviera Maya and one Barcelo Maya Colonial. Exellent Hotels
Always is a good time to stay there and enjoy all the beautiful landscapes, endless pool the bar and the excellent service, also you can visit three more Barcelo's around in the property and walk all along in the property to exercise or just to enjoy the sea. The gym there is huge, the food is excellent. The only thing I didn't like is the rocks in the beach you have to wear water shoes. This is my four time that I stay there, three times in " Barcelo riviera Maya and one Barcelo Maya Colonial. Exellent Hotels
10
Wendy T
25. okt. 2025
·
Overnattede 10 nætter
The property is so big that it never feels crowded. There are plenty of chairs around the pools and the beach with sun and/or shade. We had close proximity to 2 pool bars and 2 beach restaurants/grills. The kids play area is wonderful as well. My one complaint is how loud the theater is! The shows starts at 9:00pm and run til around 10:30 or 11:00pm every night. It's so loud you cant understand the words to the music - it's so distorted. And, we went to bed early each night but couldn't fall sleep unless we used earplugs. We only attended one show and it was so loud we left after 20 minutes because we had to keep plugging our ears.
The property is so big that it never feels crowded. There are plenty of chairs around the pools and the beach with sun and/or shade. We had close proximity to 2 pool bars and 2 beach restaurants/grills. The kids play area is wonderful as well. My one complaint is how loud the theater is! The shows starts at 9:00pm and run til around 10:30 or 11:00pm every night. It's so loud you cant understand the words to the music - it's so distorted. And, we went to bed early each night but couldn't fall sleep unless we used earplugs. We only attended one show and it was so loud we left after 20 minutes because we had to keep plugging our ears.
10
Rusman
17. aug. 2025
·
Overnattede 5 nætter
big resort, many amenities
big resort, many amenities
10
ashley
20. jul. 2024
·
Overnattede 5 nætter
I absolutely love that you can use all properties attached from pools to activities or restaurants
I absolutely love that you can use all properties attached from pools to activities or restaurants
10
Jon Alan
6. nov. 2024
·
Overnattede 6 nætter
We had a great time on our vacation. Very relaxing location, great amenities, great pools, and great food! Would certainly book again!
We had a great time on our vacation. Very relaxing location, great amenities, great pools, and great food! Would certainly book again!
8
Michael
14. maj 2025
·
Overnattede 9 nætter
Barcelo Maya Colonial has everything you could want at a resort, great staff, awesome pools and beaches. The food was great at buffets and the a la carts. Our only complaint were the twin beds in our regular room were uncomfortable had quite pronounced divets in the centre, meaning we were constantly sliding towards the middle of the bed. Everything else was A+.
Barcelo Maya Colonial has everything you could want at a resort, great staff, awesome pools and beaches. The food was great at buffets and the a la carts. Our only complaint were the twin beds in our regular room were uncomfortable had quite pronounced divets in the centre, meaning we were constantly sliding towards the middle of the bed. Everything else was A+.
10
STEVEN
13. maj 2024
·
Overnattede 1 nat
Great all inclusive. This resort is one of six resorts all connected together and owned by the same company. Guests can freely travel between the resorts and enjoy the other resorts.
Great all inclusive. This resort is one of six resorts all connected together and owned by the same company. Guests can freely travel between the resorts and enjoy the other resorts.
8
Lucas James
31. dec. 2024
·
Overnattede 6 nætter
The property was clean and beautiful. Staff were friendly and mostly attentive. The evening shows were good and the food in the buffet was plentiful. The restaurants were difficult to get into and most of our dinner reservations were for 9:00 to 9:30 at night. The house red wine was awful, but wine in the restaurants were good. The pools were awesome and the beaches were clean and gorgeous. I didn't try the spa, but heard it was nice. The gym was great!
The property was clean and beautiful. Staff were friendly and mostly attentive. The evening shows were good and the food in the buffet was plentiful. The restaurants were difficult to get into and most of our dinner reservations were for 9:00 to 9:30 at night. The house red wine was awful, but wine in the restaurants were good. The pools were awesome and the beaches were clean and gorgeous. I didn't try the spa, but heard it was nice. The gym was great!
10
Gwendolyn
13. okt. 2025
·
Overnattede 4 nætter
Clean room and resort overall, so many activities to do. Bowling, large interactive games, go carts, surfing, wind sailing, kayaking, mini golf are just some of the free activities this resort offers. We went diving and jet skiing also. Excellent staff very helpful with any issues. The food at the buffet was good overall except the breakfast it always seemed a little cold. We ate dinner at the steak house, Italian and Brazilian, all were excellent food and service.
Clean room and resort overall, so many activities to do. Bowling, large interactive games, go carts, surfing, wind sailing, kayaking, mini golf are just some of the free activities this resort offers. We went diving and jet skiing also. Excellent staff very helpful with any issues. The food at the buffet was good overall except the breakfast it always seemed a little cold. We ate dinner at the steak house, Italian and Brazilian, all were excellent food and service.
Var dette nyttigt?
AI-genereret oversigt baseret på de seneste gæsteanmeldelser
Rengøring
Områder og fællesarealer beskrives ofte som rene og velholdte. Dog nævner flere anmeldelser fugtige værelser, lejlighedsvis skimmel eller skadedyr og varierende poolrenlighed, der kan forbedres.
Relaterede gæsteanmeldelser
10
Nizar
14. aug. 2024
·
Overnattede 6 nætter
Clean, great eating options, respectful staff. I hated the room as the floor, mirrors, beds, and all other surfaces were always wet. The Air Condition unit should be fixed. Thanks,
Clean, great eating options, respectful staff. I hated the room as the floor, mirrors, beds, and all other surfaces were always wet. The Air Condition unit should be fixed. Thanks,
10
Richard
11. jun. 2025
·
Overnattede 11 nætter
This is the second time I have been to the property. It is very nice, rooms are comfortable, pool is wonderful. Great value all around.
This is the second time I have been to the property. It is very nice, rooms are comfortable, pool is wonderful. Great value all around.
10
Frank
13. mar. 2025
·
Overnattede 7 nætter
Everything was clean and well taken care of
Everything was clean and well taken care of
10
Jorge Amador
26. okt. 2025
·
Overnattede 4 nætter
The room was sparkling clean, the pool was perfect, a lot of choices to eat, had a great time 💯!!!
The room was sparkling clean, the pool was perfect, a lot of choices to eat, had a great time 💯!!!
8
Inga
16. dec. 2024
·
Overnattede 7 nætter
Beautiful property. Very well maintained. Our room was in bad shape though. Black mild in bathroom, door didn’t unlock properly. Resort food was good
Beautiful property. Very well maintained. Our room was in bad shape though. Black mild in bathroom, door didn’t unlock properly. Resort food was good
10
Aldo
13. okt. 2025
·
Overnattede 3 nætter
Pues al fin me pude hospedar aquí y va una reseña completa y honesta, La comida si está buena más no es una chulada, todos los días varía la comida y toda en buen estado, los trabajadores todos muy amables tanto con el cliente nacional como internacional, las habitaciones muy cómodas y acogedoras, solo lo único malo es que se escuchan los ruidos de las habitaciones de alrededor, las albercas están padrísimas muy disfrutables solo que les hace falta más limpieza por que hay mucha basura y lama en los bordes, la playa siempre estuvo limpia, siempre hubo camastros, definitivamente le doy un 8/10 y lo recomendaría a conocidos.
Pues al fin me pude hospedar aquí y va una reseña completa y honesta, La comida si está buena más no es una chulada, todos los días varía la comida y toda en buen estado, los trabajadores todos muy amables tanto con el cliente nacional como internacional, las habitaciones muy cómodas y acogedoras, solo lo único malo es que se escuchan los ruidos de las habitaciones de alrededor, las albercas están padrísimas muy disfrutables solo que les hace falta más limpieza por que hay mucha basura y lama en los bordes, la playa siempre estuvo limpia, siempre hubo camastros, definitivamente le doy un 8/10 y lo recomendaría a conocidos.
10
Francis
19. aug. 2025
·
Overnattede 7 nætter
Cockroach un the room, could happen anywhere.
Cockroach un the room, could happen anywhere.
6
Aref
23. jul. 2024
·
Overnattede 7 nætter
Room was nasty, we got there and blankets were dirty, shower was dirty and with mold around, room has musty smell and it was humid, if you care about how clean the room is then this is NOT your hotel. I would NOT recommend it for a clean person. Hotel lobby was leaking from the ceiling. Food was excellent at the buffet and redtaurants were not thay good. Restaurants were diffocult to get reservations due to small size. No food stations aroind pools like other resorts ive visited. Pool was good and the beach area was nice.
Room was nasty, we got there and blankets were dirty, shower was dirty and with mold around, room has musty smell and it was humid, if you care about how clean the room is then this is NOT your hotel. I would NOT recommend it for a clean person. Hotel lobby was leaking from the ceiling. Food was excellent at the buffet and redtaurants were not thay good. Restaurants were diffocult to get reservations due to small size. No food stations aroind pools like other resorts ive visited. Pool was good and the beach area was nice.
6
Jozef Edward
13. jul. 2025
·
Overnattede 5 nætter
the food is good, everything is fine, only the rooms are dirty
the food is good, everything is fine, only the rooms are dirty
8
Daniel
11. jun. 2025
·
Overnattede 4 nætter
Always clean, grounds and gardens are meticulously maintained. Rooms are good size and nicely furnished. Fridge is restocked daily. You will get your steps in as this is a huge resort. Food is plentiful and par for the course for an all-inclusive.
Always clean, grounds and gardens are meticulously maintained. Rooms are good size and nicely furnished. Fridge is restocked daily. You will get your steps in as this is a huge resort. Food is plentiful and par for the course for an all-inclusive.
Var dette nyttigt?
AI-genereret oversigt baseret på de seneste gæsteanmeldelser
Værelser
Værelserne er rummelige, men daterede, med hyppige rapporter om fugtighed, bløde eller små senge, AC-problemer og støj i visse bygninger; nogle gæster bemærker slidte inventarer. Støj fra teatret kan trænge ind i værelserne.
Relaterede gæsteanmeldelser
10
Wendy T
25. okt. 2025
·
Overnattede 10 nætter
The property is so big that it never feels crowded. There are plenty of chairs around the pools and the beach with sun and/or shade. We had close proximity to 2 pool bars and 2 beach restaurants/grills. The kids play area is wonderful as well. My one complaint is how loud the theater is! The shows starts at 9:00pm and run til around 10:30 or 11:00pm every night. It's so loud you cant understand the words to the music - it's so distorted. And, we went to bed early each night but couldn't fall sleep unless we used earplugs. We only attended one show and it was so loud we left after 20 minutes because we had to keep plugging our ears.
The property is so big that it never feels crowded. There are plenty of chairs around the pools and the beach with sun and/or shade. We had close proximity to 2 pool bars and 2 beach restaurants/grills. The kids play area is wonderful as well. My one complaint is how loud the theater is! The shows starts at 9:00pm and run til around 10:30 or 11:00pm every night. It's so loud you cant understand the words to the music - it's so distorted. And, we went to bed early each night but couldn't fall sleep unless we used earplugs. We only attended one show and it was so loud we left after 20 minutes because we had to keep plugging our ears.
6
Jeannine
22. feb. 2024
·
Overnattede 7 nætter
There are lots to do at this resort however lots of things cost extra so while it was all inclusive there were lots of activities that were at an extra charge (bowling, surf and rider, all tennis courts and mini golf after 7). There are lots of restaurants to choose from and quality at the a la cartes was good but buffet food was always the same and bland. We have a gluten intolerance and there were lots of options and they were very good at accommodating that. The rooms are very damp (our beds and clothes always felt damp) even with the air conditioner running and the showers are not that nice. It’s a large resort so lots of walking involved. Be prepared to go reserve your cots very early in the morning otherwise they are all taken even though it says you can’t reserve cots.
There are lots to do at this resort however lots of things cost extra so while it was all inclusive there were lots of activities that were at an extra charge (bowling, surf and rider, all tennis courts and mini golf after 7). There are lots of restaurants to choose from and quality at the a la cartes was good but buffet food was always the same and bland. We have a gluten intolerance and there were lots of options and they were very good at accommodating that. The rooms are very damp (our beds and clothes always felt damp) even with the air conditioner running and the showers are not that nice. It’s a large resort so lots of walking involved. Be prepared to go reserve your cots very early in the morning otherwise they are all taken even though it says you can’t reserve cots.
10
Lisa
6. apr. 2025
·
Overnattede 7 nætter
We had an amazing family vacation. This is our seventh time staying in the Riviera Maya on many different properties and this vacation was by far for the best. This property has so many great things for whatever you wanna do during your vacation. Great location for excursions- no long travel time. I will say the rooms are very dated though, and the air conditioning was moldy and fan made noise but other than that it was a fabulous trip and will come back. If room esthetics are important to u than this may not be your resort. The beach and pools were amazing! Friendly staff. Food was great! I was nervous about the food but really enjoyed buffets and restaurants! Bonus that There are cenotes right across the street which are incredible . Definitely would recommend this resort!
We had an amazing family vacation. This is our seventh time staying in the Riviera Maya on many different properties and this vacation was by far for the best. This property has so many great things for whatever you wanna do during your vacation. Great location for excursions- no long travel time. I will say the rooms are very dated though, and the air conditioning was moldy and fan made noise but other than that it was a fabulous trip and will come back. If room esthetics are important to u than this may not be your resort. The beach and pools were amazing! Friendly staff. Food was great! I was nervous about the food but really enjoyed buffets and restaurants! Bonus that There are cenotes right across the street which are incredible . Definitely would recommend this resort!
8
Christopher Jason Michael
24. mar. 2024
·
Overnattede 14 nætter
- Beds are not queen size as their website states (more like a double / standard). - Buffets provided plenty of options - Common area bathrooms need a lot of TLC (urinals leaking all over floors in multiple bathrooms, sink sensors not working) - AC in our room made excessive noise if turned too high. - A la carte restaurant food quality is ok - not great. - resort has a lot of amenities on one property - there's plenty for all ages. We travelled with a group of 11 with age range of 6 - 48 - everyone had a great time. Would I return? Yes - even with the down sides - the property has plenty to offer for families at its price point.
- Beds are not queen size as their website states (more like a double / standard). - Buffets provided plenty of options - Common area bathrooms need a lot of TLC (urinals leaking all over floors in multiple bathrooms, sink sensors not working) - AC in our room made excessive noise if turned too high. - A la carte restaurant food quality is ok - not great. - resort has a lot of amenities on one property - there's plenty for all ages. We travelled with a group of 11 with age range of 6 - 48 - everyone had a great time. Would I return? Yes - even with the down sides - the property has plenty to offer for families at its price point.
6
Reiniel
9. aug. 2025
·
Overnattede 5 nætter
the rooms need maintenance
the rooms need maintenance
8
Derek
14. jul. 2024
·
Overnattede 5 nætter
Spent 5 nights at the Maya Colonial, but really it is the Barcelo resort as each resort is interconnected and you can move freely between them. The rooms are quite comfortable and fairly clean, but they are COLD. No matter what you do to the thermostat, the room stays about 17*C or 62*F. The blankets keep you warm in bed, but it is not pleasant walking around the room or sitting on the couch. Buffet is pretty good, but this is the first all-inclusive where you are limited on how many time you can eat at the actual restaurants instead of the buffet. Additionally, you cannot book the restaurants prior to check in; we checked in and immediately went to guest services to reserve the teppenyaki grill and it was booked up for the entirety of our stay. In fact, out of all the restaurants included in Barcelo, only one restaurant was available the entire week, so we couldn't even try a second restaurant. This was pretty aggrivating. The evening shows are pretty impressive in scale and production value, but were singing and dancing every night. Having a variety show, a comedy show, a magic show -anything else- would have broken up the monotony of singing and dancing every night. We ended up not going our last two nights as we didn't feel like it was entertaining. Beach was much better than expected due to reports of seaweed, but it was super clear. No beach bar though, you need to go to the pool bar and walk back and forth. Drinks are made very strong.
Spent 5 nights at the Maya Colonial, but really it is the Barcelo resort as each resort is interconnected and you can move freely between them. The rooms are quite comfortable and fairly clean, but they are COLD. No matter what you do to the thermostat, the room stays about 17*C or 62*F. The blankets keep you warm in bed, but it is not pleasant walking around the room or sitting on the couch. Buffet is pretty good, but this is the first all-inclusive where you are limited on how many time you can eat at the actual restaurants instead of the buffet. Additionally, you cannot book the restaurants prior to check in; we checked in and immediately went to guest services to reserve the teppenyaki grill and it was booked up for the entirety of our stay. In fact, out of all the restaurants included in Barcelo, only one restaurant was available the entire week, so we couldn't even try a second restaurant. This was pretty aggrivating. The evening shows are pretty impressive in scale and production value, but were singing and dancing every night. Having a variety show, a comedy show, a magic show -anything else- would have broken up the monotony of singing and dancing every night. We ended up not going our last two nights as we didn't feel like it was entertaining. Beach was much better than expected due to reports of seaweed, but it was super clear. No beach bar though, you need to go to the pool bar and walk back and forth. Drinks are made very strong.
8
Ann
17. aug. 2024
·
Overnattede 4 nætter
Immaculate greenery. Rooms need updating, been the same for at least the past 15 years.
Immaculate greenery. Rooms need updating, been the same for at least the past 15 years.
6
Joshua
21. aug. 2023
·
Honest review. Our first several days at Barcelo Maya Colonial were not good. We were in a first floor room which we could hear everything and it kept us up during the night from drunk people coming home from the bar and early sports games in the morning. In addition, there were numerous times that staff scanned into our room even when we had the do not disturb sign on. Luckily, we asked to move rooms and the staff moved us to floor 3 which was a lot quieter and more peaceful for us. The staff here were super hard working and friendly, they were great. We didn’t like the massive feel of the resort, most things were a very far walk. The cleanliness of the pool and room bathrooms were bad at times. Pros: - Good A La Carte meal options -Good options at buffets - Great staff - Nice pool area, and the ocean was rocky but nice for swimming and snorkelling - Good sports facilities and other options for activities Cons: - Almost all extra activities and services costed an additional amount, which is unexpected at an all inclusive. Felt like a money grab. - Rooms had some mild and mildew smell, first floor was unbearably loud. - The pools were only about 3 feet deep everywhere, good for kids but not for adults.
Honest review. Our first several days at Barcelo Maya Colonial were not good. We were in a first floor room which we could hear everything and it kept us up during the night from drunk people coming home from the bar and early sports games in the morning. In addition, there were numerous times that staff scanned into our room even when we had the do not disturb sign on. Luckily, we asked to move rooms and the staff moved us to floor 3 which was a lot quieter and more peaceful for us. The staff here were super hard working and friendly, they were great. We didn’t like the massive feel of the resort, most things were a very far walk. The cleanliness of the pool and room bathrooms were bad at times. Pros: - Good A La Carte meal options -Good options at buffets - Great staff - Nice pool area, and the ocean was rocky but nice for swimming and snorkelling - Good sports facilities and other options for activities Cons: - Almost all extra activities and services costed an additional amount, which is unexpected at an all inclusive. Felt like a money grab. - Rooms had some mild and mildew smell, first floor was unbearably loud. - The pools were only about 3 feet deep everywhere, good for kids but not for adults.
8
moises
27. jul. 2025
·
Overnattede 4 nætter
The rooms need to be updated. From the ventilation system to the decor. Our sheets felt damp every night. We tried to change the AC temp and everything nothing worked. After we checked we were told to go guest services to schedule our dinners. But guest services never told us what other amenities were offered to us. We upgraded to premium and again no one told what extra amenities that were offered to us. Fortunately for us we met a random guest that taught what we get. They showed us some of the amenities and where the premium guest services office was at. I wish the customer service was better. Overall the resort and all the resorts were absolutely beautiful. The services at the bars and restaurants was awesome as well. Customers is not good at all.
The rooms need to be updated. From the ventilation system to the decor. Our sheets felt damp every night. We tried to change the AC temp and everything nothing worked. After we checked we were told to go guest services to schedule our dinners. But guest services never told us what other amenities were offered to us. We upgraded to premium and again no one told what extra amenities that were offered to us. Fortunately for us we met a random guest that taught what we get. They showed us some of the amenities and where the premium guest services office was at. I wish the customer service was better. Overall the resort and all the resorts were absolutely beautiful. The services at the bars and restaurants was awesome as well. Customers is not good at all.
6
Harrison
24. aug. 2024
·
Overnattede 7 nætter
Nice, quiet, family friendly, clean beach, but They need to update their beds. Our beds were terrible to sleep on.
Nice, quiet, family friendly, clean beach, but They need to update their beds. Our beds were terrible to sleep on.
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Service
Mange af personalet er venlige og hjælpsomme, og nogle ledere leverer stærk service recovery. Gengangende problemer omfatter langsom eller forvirrende check-in, uventede flytninger til andre sektioner, begrænset information, sparsom service ved poolen/stranden og vanskeligheder med at reservere middag.
Relaterede gæsteanmeldelser
10
RICARDO
3. jun. 2025
·
Overnattede 5 nætter
We had a great experience at the Barcelo Colonial. We went 14 years ago and we are so glad we went back. The resort is extremely clean. We had amazing service from all the staff. They went above and beyond. The food was great and the a la carte restaurant were very good as well. The beach was clean and beautiful. The resort has a really good night club, shopping mall area and the sports bar was really nice too. Drinks were really good too. I have no complaints at ALL and we will definitely be back. This resort is 10/10 and I will recommend it to everyone.
We had a great experience at the Barcelo Colonial. We went 14 years ago and we are so glad we went back. The resort is extremely clean. We had amazing service from all the staff. They went above and beyond. The food was great and the a la carte restaurant were very good as well. The beach was clean and beautiful. The resort has a really good night club, shopping mall area and the sports bar was really nice too. Drinks were really good too. I have no complaints at ALL and we will definitely be back. This resort is 10/10 and I will recommend it to everyone.
8
Nia
25. okt. 2025
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Overnattede 5 nætter
Staff were friendly. The gym didn’t have much to offer. Our door lock/ key reader stopped working the second day and took a while to fix. My only real complaint was the food hours. Dinning didn’t open until 7am, which also meant no coffee until 7am, which is a problem when we wake up at 5, and some days had activities picking us up by 630. The grounds and pool were nice.
Staff were friendly. The gym didn’t have much to offer. Our door lock/ key reader stopped working the second day and took a while to fix. My only real complaint was the food hours. Dinning didn’t open until 7am, which also meant no coffee until 7am, which is a problem when we wake up at 5, and some days had activities picking us up by 630. The grounds and pool were nice.
8
Nora
29. jun. 2025
·
Overnattede 8 nætter
Exceptional Service Recovery by Manuel Santamaria! Our June 2025 stay at Barceló Maya Colonial started with significant challenges: a misleading quote for a stay extension, costing us extra and forcing us to rebook flights and excursions multiple times. Our room also had issues like a broken fridge, running toilet, and faulty AC. The situation dramatically improved thanks to Manuel Santamaria, the Accommodation Manager. Manuel personally intervened, demonstrating an outstanding commitment to guest satisfaction. He listened attentively and proactively offered significant accommodations for the rest of our stay, including a move to a premium suite, Premium privileges, and a much appreciated couples massage. These gestures not only resolved our immediate discomfort but truly showcased Barceló's potential for excellent service recovery. Manuel's professionalism and genuine desire to ensure our comfort made a profound difference, transforming a difficult experience into a positive one. We are incredibly grateful for his direct and effective approach. While initial issues were frustrating, Manuel Santamaria's exemplary service has restored our confidence in Barceló Maya Colonial. Thank you, Manuel, for demonstrating true hospitality. We can’t wait to return for another visit.
Exceptional Service Recovery by Manuel Santamaria! Our June 2025 stay at Barceló Maya Colonial started with significant challenges: a misleading quote for a stay extension, costing us extra and forcing us to rebook flights and excursions multiple times. Our room also had issues like a broken fridge, running toilet, and faulty AC. The situation dramatically improved thanks to Manuel Santamaria, the Accommodation Manager. Manuel personally intervened, demonstrating an outstanding commitment to guest satisfaction. He listened attentively and proactively offered significant accommodations for the rest of our stay, including a move to a premium suite, Premium privileges, and a much appreciated couples massage. These gestures not only resolved our immediate discomfort but truly showcased Barceló's potential for excellent service recovery. Manuel's professionalism and genuine desire to ensure our comfort made a profound difference, transforming a difficult experience into a positive one. We are incredibly grateful for his direct and effective approach. While initial issues were frustrating, Manuel Santamaria's exemplary service has restored our confidence in Barceló Maya Colonial. Thank you, Manuel, for demonstrating true hospitality. We can’t wait to return for another visit.
8
Alejandro
22. aug. 2025
·
Overnattede 4 nætter
Need to improve the check in
Need to improve the check in
2
Andrii
19. dec. 2023
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Overnattede 7 nætter
One of the worst stays, people at the check-in were very rude. No welcome drink, no smiles. They told me they didn't have any rooms available and they had to move me to another hotel, after arguing the guy took my passport and disappeared for 15 minutes(I was with 2 kids after a 9-hour flight) when he came back he found a room with one king bed for FOUR PEOPLE on thethird floor but he didn’t even mention that. So after I went to the room I had to come back and ask for another room with two queen beds. Also, that guy didn’t like my signature on the receip and asked me to redo it in very rude form. Room: shower head broken, ironing board broken, toilet leaking, nasty smell in the room, cards to open the door were discharging all the time, so when you come to the room and find out you cant open the room you have to go to the lobby which is 7min walk to recharge it. Food I would probably rate 2/10. Buffet food don’t have to much choice and doesn’t taste good at all. I give those 2 stars only for food from the restaurants, it was really good but you can go only to 4 restaurants for your stay. Pools they don’t clean well, I saw bunch of dirt swimming on top, and my son got some bacteria and was throwing up all night. I spoke with other people and they got that bacteria too. The beach is really beautiful and there was no sargassum at all. Spa was good too. Most of the stuff doesn’t speak English so you have to translate for them to Spanish with your phone.
One of the worst stays, people at the check-in were very rude. No welcome drink, no smiles. They told me they didn't have any rooms available and they had to move me to another hotel, after arguing the guy took my passport and disappeared for 15 minutes(I was with 2 kids after a 9-hour flight) when he came back he found a room with one king bed for FOUR PEOPLE on thethird floor but he didn’t even mention that. So after I went to the room I had to come back and ask for another room with two queen beds. Also, that guy didn’t like my signature on the receip and asked me to redo it in very rude form. Room: shower head broken, ironing board broken, toilet leaking, nasty smell in the room, cards to open the door were discharging all the time, so when you come to the room and find out you cant open the room you have to go to the lobby which is 7min walk to recharge it. Food I would probably rate 2/10. Buffet food don’t have to much choice and doesn’t taste good at all. I give those 2 stars only for food from the restaurants, it was really good but you can go only to 4 restaurants for your stay. Pools they don’t clean well, I saw bunch of dirt swimming on top, and my son got some bacteria and was throwing up all night. I spoke with other people and they got that bacteria too. The beach is really beautiful and there was no sargassum at all. Spa was good too. Most of the stuff doesn’t speak English so you have to translate for them to Spanish with your phone.
8
Mijung
3. feb. 2025
·
Overnattede 7 nætter
staying at this property was absolutely amazing except guest service agents are not that helpful nor Front desk. They seem to be ignorant sometimes whenever I asked for help in arranging booking or asking for bill changes.
staying at this property was absolutely amazing except guest service agents are not that helpful nor Front desk. They seem to be ignorant sometimes whenever I asked for help in arranging booking or asking for bill changes.
10
Daniel
2. dec. 2024
·
Overnattede 8 nætter
We have been coming back to Barcelo for many years and we love the resort. However, we had an issue with the check in this time. We arrived late in the night and were told our reservation was changed from Colonial to the Beach hotel, 1 km away to ride my wheelchair after a long traveling day. I told the associate it is unacceptable, and he needs to honor my reservation at Colonial. It took us half an hour of discussions until he agreed to give us a room at Colonial hotel. Totally unacceptable behavior. If this was our first time at Barcelo, my review would have been one star.
We have been coming back to Barcelo for many years and we love the resort. However, we had an issue with the check in this time. We arrived late in the night and were told our reservation was changed from Colonial to the Beach hotel, 1 km away to ride my wheelchair after a long traveling day. I told the associate it is unacceptable, and he needs to honor my reservation at Colonial. It took us half an hour of discussions until he agreed to give us a room at Colonial hotel. Totally unacceptable behavior. If this was our first time at Barcelo, my review would have been one star.
8
moises
27. jul. 2025
·
Overnattede 4 nætter
The rooms need to be updated. From the ventilation system to the decor. Our sheets felt damp every night. We tried to change the AC temp and everything nothing worked. After we checked we were told to go guest services to schedule our dinners. But guest services never told us what other amenities were offered to us. We upgraded to premium and again no one told what extra amenities that were offered to us. Fortunately for us we met a random guest that taught what we get. They showed us some of the amenities and where the premium guest services office was at. I wish the customer service was better. Overall the resort and all the resorts were absolutely beautiful. The services at the bars and restaurants was awesome as well. Customers is not good at all.
The rooms need to be updated. From the ventilation system to the decor. Our sheets felt damp every night. We tried to change the AC temp and everything nothing worked. After we checked we were told to go guest services to schedule our dinners. But guest services never told us what other amenities were offered to us. We upgraded to premium and again no one told what extra amenities that were offered to us. Fortunately for us we met a random guest that taught what we get. They showed us some of the amenities and where the premium guest services office was at. I wish the customer service was better. Overall the resort and all the resorts were absolutely beautiful. The services at the bars and restaurants was awesome as well. Customers is not good at all.
10
Jennifer M
13. apr. 2025
·
Overnattede 7 nætter
The staff was very nice. Everything was clean and beautiful. The spa was the best experience I’ve ever had at a spa. The buffets were delicious. It was difficult to make reservations at the restaurants and when we arrived, we could barely get into any of them. This should be an option to book before arrival or through an app.
The staff was very nice. Everything was clean and beautiful. The spa was the best experience I’ve ever had at a spa. The buffets were delicious. It was difficult to make reservations at the restaurants and when we arrived, we could barely get into any of them. This should be an option to book before arrival or through an app.
2
Ninos
18. sep. 2025
·
Overnattede 5 nætter
The customer service is bad not welcoming and don’t do what u ask for, for an example I needed extra towels or a pack of coffee, it never came. There are two buffets, we still had to wait in a long line to get a table. They don’t explain anything and the resort is not clean and needs serious renovations! We had leakage in the room and they didn’t change our room until we complained the next day again. U pay for premium level but u get zero benefits! Not going back again! Waste of money and time!
The customer service is bad not welcoming and don’t do what u ask for, for an example I needed extra towels or a pack of coffee, it never came. There are two buffets, we still had to wait in a long line to get a table. They don’t explain anything and the resort is not clean and needs serious renovations! We had leakage in the room and they didn’t change our room until we complained the next day again. U pay for premium level but u get zero benefits! Not going back again! Waste of money and time!
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Lokation
Beliggende ved stranden med klart vand til snorkling og hyppige havskildpadder; cenoter og udflugter er i nærheden, men ejendommen ligger ca. 1,5 time fra lufthavnen. Resortet er stort, med interne busser, men kræver stadig en del gang.
Relaterede gæsteanmeldelser
8
Adam Lee
20. mar. 2024
·
Overnattede 7 nætter
Was a great trip. Lots to do you don’t even have to leave the resort If you do lots of stuff super close by. Out front check out the turtles stingrays and lots of other fish!!
Was a great trip. Lots to do you don’t even have to leave the resort If you do lots of stuff super close by. Out front check out the turtles stingrays and lots of other fish!!
8
Shawn
30. mar. 2024
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Overnattede 7 nætter
Beautiful property, great beach and pool. Front desk was under staffed, bartenders were understaffed. Took a property transport to Playa and had issues finding their drop off again as it is tucked down a little side street, they got mad at me when I asked a taxi for directions to their drop off, apparently transports and taxis don’t get along…who knew?
Beautiful property, great beach and pool. Front desk was under staffed, bartenders were understaffed. Took a property transport to Playa and had issues finding their drop off again as it is tucked down a little side street, they got mad at me when I asked a taxi for directions to their drop off, apparently transports and taxis don’t get along…who knew?
6
Omar
13. aug. 2025
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Overnattede 4 nætter
Overall the property is well kept , we had issues with our room the first night. Issues were taken care of right away, after we made them aware of it. The food is ok, not great . Most of it looks good , but very bland . To get a dine in restaurant , you must reserve in advance .Some restaurants weren’t available during our stay . Food at the restaurants we did eat , were ok. The pool area is great, with a really cool kids area ! The beach area is great! There are 2 swim up bars . Theres very few wait staff for such a big bar area . Theres a shopping center with a sports bar . That bar has 24hr snack Buffet. The beach doesn’t have drink service either . Keep in mind there are other properties attached , but we only stayed at the Colonial. Also the property is one hour 25 minutes from the airport . Keep that in mind if you don’t like to be late .
Overall the property is well kept , we had issues with our room the first night. Issues were taken care of right away, after we made them aware of it. The food is ok, not great . Most of it looks good , but very bland . To get a dine in restaurant , you must reserve in advance .Some restaurants weren’t available during our stay . Food at the restaurants we did eat , were ok. The pool area is great, with a really cool kids area ! The beach area is great! There are 2 swim up bars . Theres very few wait staff for such a big bar area . Theres a shopping center with a sports bar . That bar has 24hr snack Buffet. The beach doesn’t have drink service either . Keep in mind there are other properties attached , but we only stayed at the Colonial. Also the property is one hour 25 minutes from the airport . Keep that in mind if you don’t like to be late .
10
Sebastian Rodriguez
13. aug. 2025
·
Overnattede 7 nætter
Loved this place. So many options to eat, drink and relax!! Very well kept beach with activities to enjoy. We spent a week and could have easily gone for 2 or 3 without getting bored. Highly recommend it for couples or families!! Also, we bought a package through Expedia and saved a lot.
Loved this place. So many options to eat, drink and relax!! Very well kept beach with activities to enjoy. We spent a week and could have easily gone for 2 or 3 without getting bored. Highly recommend it for couples or families!! Also, we bought a package through Expedia and saved a lot.
10
Kathleen Grace
17. mar. 2024
·
Overnattede 8 nætter
Beautiful resort with a perfect beach for snorkeling. Food, service and entertainment was good but what really put it over the top was inclusion of water sport activities, daytime mini golf and walkable distance to several cenotes. We hope to stay again.
Beautiful resort with a perfect beach for snorkeling. Food, service and entertainment was good but what really put it over the top was inclusion of water sport activities, daytime mini golf and walkable distance to several cenotes. We hope to stay again.
10
Robert
27. jun. 2025
·
Overnattede 7 nætter
We had such an excellent trip to the Barcelo Maya Colonial! As a family with children (7 & 14) we have been to the area three times now. This was, by far, our favorite trip to date. The 5 resorts are all essentially linked together. You stay in one but can use any of the pools, restaurants, and activities at all of them. There is a double-decker bus that makes stops all around the complex and runs almost 24/7.
We had such an excellent trip to the Barcelo Maya Colonial! As a family with children (7 & 14) we have been to the area three times now. This was, by far, our favorite trip to date. The 5 resorts are all essentially linked together. You stay in one but can use any of the pools, restaurants, and activities at all of them. There is a double-decker bus that makes stops all around the complex and runs almost 24/7.
8
Clara
2. dec. 2024
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Overnattede 6 nætter
This is a wonderful property. Snorkeling is fantastic. The kids slide area is perfect for all age kids. The facilities are very clean and well kept. The food and the details they take for the kid’s desserts to make them feel special, is unparalleled. I appreciate all loud music ends by 10:00pm. I love taking my family to this property. It did not earn 5 stars this visit. The check in process was cumbersome. The room wasn’t ready at the time promised, and it was up to the customer to check in every so often to see when the room would be ready after that. I would have appreciated a “we’re so sorry your room wasn’t ready at the time promised, let me get your number so we can let you know as soon as it is so you can enjoy your time at the property” I didn’t appreciate the homework. The expectation as to what to do with all of our luggage while we waited was not explained until we came back and asked for the process, nor was the luggage offered to be delivered upon our arrival to the room at any point. I know this being a Barcelo property they will make sure this doesn't happen to anyone else and use this experience to learn and grow.
This is a wonderful property. Snorkeling is fantastic. The kids slide area is perfect for all age kids. The facilities are very clean and well kept. The food and the details they take for the kid’s desserts to make them feel special, is unparalleled. I appreciate all loud music ends by 10:00pm. I love taking my family to this property. It did not earn 5 stars this visit. The check in process was cumbersome. The room wasn’t ready at the time promised, and it was up to the customer to check in every so often to see when the room would be ready after that. I would have appreciated a “we’re so sorry your room wasn’t ready at the time promised, let me get your number so we can let you know as soon as it is so you can enjoy your time at the property” I didn’t appreciate the homework. The expectation as to what to do with all of our luggage while we waited was not explained until we came back and asked for the process, nor was the luggage offered to be delivered upon our arrival to the room at any point. I know this being a Barcelo property they will make sure this doesn't happen to anyone else and use this experience to learn and grow.
6
Olga
19. jul. 2025
·
Overnattede 4 nætter
The staff is very friendly and property is clean and taken care of. The food was a disappointment, lots of junk food, not many healthy choices and very crowded during meal times. The beach areas are nice, however it is quite difficult getting into the water, although it seems like a sandy beach, there are a lot sharp rocks at the bottom of the sea. Check out the eco park Kantun-chi across the highway, the underground river tour was amazing.
The staff is very friendly and property is clean and taken care of. The food was a disappointment, lots of junk food, not many healthy choices and very crowded during meal times. The beach areas are nice, however it is quite difficult getting into the water, although it seems like a sandy beach, there are a lot sharp rocks at the bottom of the sea. Check out the eco park Kantun-chi across the highway, the underground river tour was amazing.
10
Hector
15. maj 2025
·
Overnattede 6 nætter
The property is beautiful and we enjoyed it a lot. The only downside was its large size, which meant a lot of walking from the bedroom to the buffet or pool. However, it was worth it, and I'd like to return.
The property is beautiful and we enjoyed it a lot. The only downside was its large size, which meant a lot of walking from the bedroom to the buffet or pool. However, it was worth it, and I'd like to return.
10
Sara
25. feb. 2024
·
Overnattede 6 nætter
Beautiful location, incredible beach. Lots to do every day on the property and amazing excursions to Tulum and swimming in caves.
Beautiful location, incredible beach. Lots to do every day on the property and amazing excursions to Tulum and swimming in caves.
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Spisning
Madoplevelsen er blandet: buffeterne er rigelige, men ofte kedelige, kolde eller gentagende, mens flere à la carte-restauranter er bedre, men svære at booke og begrænsede af opholdets længde. Nogle rapporterer lange køer, fortyndede drinks og et par tilfælde af sygdom.
Relaterede gæsteanmeldelser
8
Veronica Maria
5. aug. 2025
·
Overnattede 6 nætter
More availability for dinner options due to good restaurants are booked days in advance and always full.
More availability for dinner options due to good restaurants are booked days in advance and always full.
6
Caitlin
16. aug. 2025
·
Overnattede 4 nætter
Drinks and food were absolutely terrible. Didn’t matter from the buffet, grills, or a la carte restaurants.
Drinks and food were absolutely terrible. Didn’t matter from the buffet, grills, or a la carte restaurants.
6
Valeria
11. aug. 2025
·
Overnattede 4 nætter
Nice premises, pool and beach. Fun entertainment options. Poor food quality in the buffet style restaurants. Always cold and poor taste. Room service took 2 plus hours and one time didn’t even show up. We booked premium option and that allowed us to attend a la carte restaurants, but not option to choose which ones we wanted to go. The food was acceptable but again? Good and lacks taste. Italian was our best experience in service and food quality. We stayed for 4 days and is okay for the price. Will not return.
Nice premises, pool and beach. Fun entertainment options. Poor food quality in the buffet style restaurants. Always cold and poor taste. Room service took 2 plus hours and one time didn’t even show up. We booked premium option and that allowed us to attend a la carte restaurants, but not option to choose which ones we wanted to go. The food was acceptable but again? Good and lacks taste. Italian was our best experience in service and food quality. We stayed for 4 days and is okay for the price. Will not return.
10
Evelyn
19. jan. 2024
·
The only disappointment was the inability to make restaurant reservations in advance. We were looking forward to enjoying the different restaurant options as promoted vs buffet every morning and night (tho no complaints about the food at the buffet), but even tho we attempted to book right after arrival, we were able to secure only two restaurant reservations.
The only disappointment was the inability to make restaurant reservations in advance. We were looking forward to enjoying the different restaurant options as promoted vs buffet every morning and night (tho no complaints about the food at the buffet), but even tho we attempted to book right after arrival, we were able to secure only two restaurant reservations.
6
Alejandra
27. jan. 2025
·
Overnattede 3 nætter
It was good, the check in took a long time. The beds were very little for two. The buffet food was ok much better the food at the restaurants.
It was good, the check in took a long time. The beds were very little for two. The buffet food was ok much better the food at the restaurants.
8
Derek
14. jul. 2024
·
Overnattede 5 nætter
Spent 5 nights at the Maya Colonial, but really it is the Barcelo resort as each resort is interconnected and you can move freely between them. The rooms are quite comfortable and fairly clean, but they are COLD. No matter what you do to the thermostat, the room stays about 17*C or 62*F. The blankets keep you warm in bed, but it is not pleasant walking around the room or sitting on the couch. Buffet is pretty good, but this is the first all-inclusive where you are limited on how many time you can eat at the actual restaurants instead of the buffet. Additionally, you cannot book the restaurants prior to check in; we checked in and immediately went to guest services to reserve the teppenyaki grill and it was booked up for the entirety of our stay. In fact, out of all the restaurants included in Barcelo, only one restaurant was available the entire week, so we couldn't even try a second restaurant. This was pretty aggrivating. The evening shows are pretty impressive in scale and production value, but were singing and dancing every night. Having a variety show, a comedy show, a magic show -anything else- would have broken up the monotony of singing and dancing every night. We ended up not going our last two nights as we didn't feel like it was entertaining. Beach was much better than expected due to reports of seaweed, but it was super clear. No beach bar though, you need to go to the pool bar and walk back and forth. Drinks are made very strong.
Spent 5 nights at the Maya Colonial, but really it is the Barcelo resort as each resort is interconnected and you can move freely between them. The rooms are quite comfortable and fairly clean, but they are COLD. No matter what you do to the thermostat, the room stays about 17*C or 62*F. The blankets keep you warm in bed, but it is not pleasant walking around the room or sitting on the couch. Buffet is pretty good, but this is the first all-inclusive where you are limited on how many time you can eat at the actual restaurants instead of the buffet. Additionally, you cannot book the restaurants prior to check in; we checked in and immediately went to guest services to reserve the teppenyaki grill and it was booked up for the entirety of our stay. In fact, out of all the restaurants included in Barcelo, only one restaurant was available the entire week, so we couldn't even try a second restaurant. This was pretty aggrivating. The evening shows are pretty impressive in scale and production value, but were singing and dancing every night. Having a variety show, a comedy show, a magic show -anything else- would have broken up the monotony of singing and dancing every night. We ended up not going our last two nights as we didn't feel like it was entertaining. Beach was much better than expected due to reports of seaweed, but it was super clear. No beach bar though, you need to go to the pool bar and walk back and forth. Drinks are made very strong.
6
Alexandra
1. jun. 2025
·
Overnattede 6 nætter
It's just okay here. The food was the worst part for sure. The a la carte spots (Kyoto and Marenostrum) are not worth the reservation. The buffets have some good bits in them, but all pork and beef meals were so overcooked. Anything with a tortilla was hard as rock and I could barely bite through. All mixed drinks are meh. If you just want to get drunk, you'll be fine. If you want something delicious to sip on the beach, that won't happen. The rooms are totally fine. Downside is that they are not well enough sound proofed. Could hear our neighbour speaking as if he was in our room. Children wildin' out at midnight for some reason, and their parents laughing loudly. The way the hotel is shaped makes everything echo in the hallways. Pools are gross. Not the staff's fault at all!! You can plainly see all staff work so hard, but tourists are annoying. Limes and other mystery stuff floating in the pools. Along with so much beach sand at the bottom. But the pools are empty after dinner. An evening swim was wonderful. Very safe to leave your belongings at the chairs or hammocks. Not enough shade around the pool, for me personally. The beaches were the best part. The ocean is so warm! The birds arent annoying like Canadian seagulls. They are just hanging out and catching fish. Plenty of shade at the beach with the palm trees. The beach is also dead 4pm onwards. It's also nice and windy, you won't overheat.
It's just okay here. The food was the worst part for sure. The a la carte spots (Kyoto and Marenostrum) are not worth the reservation. The buffets have some good bits in them, but all pork and beef meals were so overcooked. Anything with a tortilla was hard as rock and I could barely bite through. All mixed drinks are meh. If you just want to get drunk, you'll be fine. If you want something delicious to sip on the beach, that won't happen. The rooms are totally fine. Downside is that they are not well enough sound proofed. Could hear our neighbour speaking as if he was in our room. Children wildin' out at midnight for some reason, and their parents laughing loudly. The way the hotel is shaped makes everything echo in the hallways. Pools are gross. Not the staff's fault at all!! You can plainly see all staff work so hard, but tourists are annoying. Limes and other mystery stuff floating in the pools. Along with so much beach sand at the bottom. But the pools are empty after dinner. An evening swim was wonderful. Very safe to leave your belongings at the chairs or hammocks. Not enough shade around the pool, for me personally. The beaches were the best part. The ocean is so warm! The birds arent annoying like Canadian seagulls. They are just hanging out and catching fish. Plenty of shade at the beach with the palm trees. The beach is also dead 4pm onwards. It's also nice and windy, you won't overheat.
6
Simon
21. sep. 2025
·
Overnattede 2 nætter
La comida y cena del bufet MUY mala y que te condicionen a reservar para los buenos restaurantes y solo si estás 3 o más noches puedes comer ahí.
La comida y cena del bufet MUY mala y que te condicionen a reservar para los buenos restaurantes y solo si estás 3 o más noches puedes comer ahí.
10
Gwendolyn
13. okt. 2025
·
Overnattede 4 nætter
Clean room and resort overall, so many activities to do. Bowling, large interactive games, go carts, surfing, wind sailing, kayaking, mini golf are just some of the free activities this resort offers. We went diving and jet skiing also. Excellent staff very helpful with any issues. The food at the buffet was good overall except the breakfast it always seemed a little cold. We ate dinner at the steak house, Italian and Brazilian, all were excellent food and service.
Clean room and resort overall, so many activities to do. Bowling, large interactive games, go carts, surfing, wind sailing, kayaking, mini golf are just some of the free activities this resort offers. We went diving and jet skiing also. Excellent staff very helpful with any issues. The food at the buffet was good overall except the breakfast it always seemed a little cold. We ate dinner at the steak house, Italian and Brazilian, all were excellent food and service.
10
Jennifer M
13. apr. 2025
·
Overnattede 7 nætter
The staff was very nice. Everything was clean and beautiful. The spa was the best experience I’ve ever had at a spa. The buffets were delicious. It was difficult to make reservations at the restaurants and when we arrived, we could barely get into any of them. This should be an option to book before arrival or through an app.
The staff was very nice. Everything was clean and beautiful. The spa was the best experience I’ve ever had at a spa. The buffets were delicious. It was difficult to make reservations at the restaurants and when we arrived, we could barely get into any of them. This should be an option to book before arrival or through an app.
Var dette nyttigt?
AI-genereret oversigt baseret på de seneste gæsteanmeldelser
10
Natalia
17. aug. 2026
·
Overnattede 1 nat
La estancia fue placentera.
La estancia fue placentera.
10
stephen
27. jul. 2026
·
Overnattede 7 nætter
Rooms were clean and well maintained
Rooms were clean and well maintained
10
Marylyn Xcaret
21. jul. 2026
·
Overnattede 2 nætter
El servicio en general es muy bueno, solo les falta dar algunas especificaciones desde que llegas, a nosotras nos tocó una chica nueva en recepción y no nos dio mapa ni explicación sobre los lugares
El servicio en general es muy bueno, solo les falta dar algunas especificaciones desde que llegas, a nosotras nos tocó una chica nueva en recepción y no nos dio mapa ni explicación sobre los lugares
10
Raymond
9. jun. 2026
·
Overnattede 2 nætter
The hotel is huge, lots of activities, and entertainment. Perfect for all age groups because there’s stuff for everyone to do. Recommend staying at the palace, colonial or caribe.
The hotel is huge, lots of activities, and entertainment. Perfect for all age groups because there’s stuff for everyone to do. Recommend staying at the palace, colonial or caribe.
10
Jorge
6. jun. 2026
·
Overnattede 4 nætter
The hotel is great, well maintained , great location although a bit far from the airport but worth the trip, the buffet is very good as well, the only downside is the sargazo on the beach but other than that we had a great experience.
The hotel is great, well maintained , great location although a bit far from the airport but worth the trip, the buffet is very good as well, the only downside is the sargazo on the beach but other than that we had a great experience.
Overnatningsstedets retninglinjer
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Øjeblikkelige AI-svar er baseret på oplysninger om hotellet
Priser for kommende datoer
september 2026
sø. | ma. | ti. | on. | to. | fr. | lø. |
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oktober 2026
sø. | ma. | ti. | on. | to. | fr. | lø. |
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Billigere
Dyrere
Gennemsnitlig pris pr. nat på tværs af tilbud, inkl. skatter og gebyrer.
Priser i USD for 2 gæster opdateres dagligt.
- 2026-09-18: 209.78948324432372USD
- 2026-09-19: 214.3445816368103USD
- 2026-09-20: 206.65302247238156USD
- 2026-09-21: 206.57312045974732USD
- 2026-09-22: 206.65302247238156USD
- 2026-09-23: 207.0404543243408USD
- 2026-09-24: 204.50678218917847USD
- 2026-09-25: 204.6839234436035USD
- 2026-09-26: 217.40916916351318USD
- 2026-09-27: 175.21238688354492USD
- 2026-09-28: 202.57363731307981USD
- 2026-09-29: 204.88925303421018USD
- 2026-09-30: 215.1846571632385USD
- 2026-10-01: 204.88925303421018USD
- 2026-10-02: 216.93196587524412USD
- 2026-10-03: 206.65302247238156USD
- 2026-10-04: 206.65302247238156USD
- 2026-10-05: 219.38845315704344USD
- 2026-10-06: 206.65302247238156USD
- 2026-10-07: 206.65302247238156USD
- 2026-10-08: 218.29298218917845USD
- 2026-10-09: 220.50737934494018USD
- 2026-10-10: 218.29298218917845USD
- 2026-10-11: 206.65302247238156USD
- 2026-10-12: 215.0174028625488USD
- 2026-10-13: 218.29298218917845USD
- 2026-10-14: 206.65302247238156USD
- 2026-10-15: 212.41562644500732USD
- 2026-10-16: 206.7720515785217USD
- 2026-10-17: 206.65302247238156USD
- 2026-10-18: 206.65302247238156USD
- 2026-10-19: 206.65302247238156USD
- 2026-10-20: 217.3435892097473USD
- 2026-10-21: 218.7551622161865USD
- 2026-10-22: 217.01775798797607USD
- 2026-10-23: 206.65302247238156USD
- 2026-10-24: 209.40988732910154USD
- 2026-10-25: 218.29298218917845USD
- 2026-10-26: 217.10540828704833USD
- 2026-10-27: 218.29298218917845USD
- 2026-10-28: 209.40988732910154USD
- 2026-10-29: 217.10540828704833USD
- 2026-10-30: 217.14413218917846USD
- 2026-10-31: 217.827909702301USD
- 2026-11-01: 251.60963218917846USD
- 2026-11-02: 253.90733218917845USD
- 2026-11-03: 252.2833299179077USD
- 2026-11-04: 235.2219713127136USD
- 2026-11-05: 244.49137610092163USD
- 2026-11-06: 263.30127052230836USD
- 2026-11-07: 248.43697184371948USD
- 2026-11-08: 188.76045855102538USD
- 2026-11-09: 245.6290594528198USD
- 2026-11-10: 229.51707629699706USD
- 2026-11-11: 239.75166864852903USD
- 2026-11-12: 235.45962633361816USD
- 2026-11-13: 228.9868796379089USD
- 2026-11-14: 251.21627517700193USD
- 2026-11-15: 235.2655159812927USD
- 2026-11-16: 235.20105795135495USD
- 2026-11-17: 372.23889971923825USD
- 2026-11-18: 316.6619486846924USD
Dette overnatningssted tilbyder transport fra lufthavnen. Gæster skal kontakte overnatningsstedet med ankomstoplysninger inden afrejse via kontaktoplysningerne på reservationsbekræftelsen. Receptionspersonalet tager imod gæster ved ankomst til overnatningsstedet. Kontakt overnatningsstedet via oplysningerne i din reservationsbekræftelse for at få flere oplysninger. Oplysninger fra overnatningsstedet kan være oversat ved hjælp af automatiserede oversættelsesværktøjer.
Indtjekning skal udføres af en person, på mindst 18 år.
- Gebyrer for ekstra opredninger kan forekomme og varierer afhængigt af overnatningsstedets politik
- Gyldigt billed-ID og kreditkort, debetkort eller kontant depositum kan være påkrævet ved indtjekning til dækning af påløbende udgifter
- Særlige ønsker afhænger af tilgængelighed ved indtjekning og kan medføre ekstra gebyrer. Særlige ønsker kan ikke garanteres
- Dette overnatningssted accepterer kreditkort, debetkort og kontanter
- Lydisolerede gæsteværelser kan ikke garanteres
- Overnatningsstedets sikkerhedsforanstaltninger inkluderer brandslukker
- Dette overnatningssted har udendørsområder såsom altaner, balkoner eller terrasser, der muligvis ikke er egnede for børn. Hvis du har spørgsmål, anbefaler vi, at du kontakter overnatningsstedet inden ankomst for at bekræfte, at de har et passende værelse til dig
- Dette overnatningssted har en striks dresscode i restauranten.
- Poolen er tilgængelig fra kl. 09.00 til kl. 19.00.
- Reservationer er påkrævet for spabehandlinger. Reservationer kan foretages ved at kontakte dette overnatningssted inden ankomst via kontaktoplysningerne i reservationsbekræftelsen.
- Kun registrerede gæster kan opholde sig på værelserne.
- Ingen kæledyr er tilladt på hotellet. Dette gælder også servicedyr som f.eks. førerhunde.
- Gebyr for lufthavnstransport: 278 USD pr. køretøj (varighed: retur, maks. antal personer: 7)
- Tidlig indtjekning er mulig mod et gebyr (afhænger af tilgængelighed)
- Sen udtjekning er mulig for et gebyr (afhænger af tilgængelighed)
- Gebyret for faciliteter inkluderer brug af spa
Ovenstående liste er muligvis ikke fuldstændig. Gebyrer og depositummer inkluderer muligvis ikke skat og kan ændres uden varsel.
Populære faciliteter
Parkering
Transport til/Fra lufthavn
Restaurant
Swimmingpool
Forretningscenter
Roomservice
Generelt
Roomservice
Restaurant
Ikkerygerværelser
Sauna
Damprum
Massage
Solarie
Spa og wellnesscenter
Barber/Skønhedssalon
Kropsbehandlinger
Ansigtsbehandlinger
Børneklub
Bar ved poolen
Familierum
Beach Sun Loungers
Snack Bar/Deli
Serviceydelser
Forretningscenter
Turistservice
Børnepasning
Rengøring
Beværtningsfaciliteter
Valutaveksling
Sikkerhedsboks
Hæveautomat
Opbevaring af bagage
Rygeområde
Vaskeri
24-Hour Front Desk
Concierge Services
Aktiviteter
Swimmingpool
Tennisbaner
Privat strand
Casino
Have
Strand - i nærheden
Dykning
Windsurfing
Billiard
Minigolf
Legeplads
Børnepool
Udendørs pool
Livemusik
Evening Entertainment
Udendørs møbler
Pool (Seasonal Outdoor)
Bordtennis
Terrasse
Fitness Center (nearby)
Water Park
Parkering
Parkering
Transport til/Fra lufthavn
Gratis parkering
Ladestation til elbil
Parking Onsite
Internet
Gratis wi-fi