The Valley Inn, an Ascend Collection Hotel

Access to shops and restaurants is a very quick drive. The hotel itself was ok. The lobby and rooms on floors upstairs were much nicer than the bottom level where I was placed. I felt like I was in the bottom of the Titanic where the less fortunate stayed. There is also no pool unless you drive, which is unfortunate for families with children. The staff however were great for the most part. We came in for a hockey tournament

Super convenient location. clean room, incredibly friendly staff! 5 min shuttle ride to mountain base. Will stay there again when returning to Waterville Valley!

Staff was great, but the room was not at all as advertised. Very neglected, dirty (stains on every wall, stained curtains, hair on pillow cases, popcorn under a table, faucet had toothpaste residue, kitchen table hadn’t been cleaned), and there were signs of water damage throughout. Empty space where a bureau clearly used to be. No outlets for charging phones near bed, and the “house rules” was a piece of paper half taped to the wall. Got in the bed and the flat sheet and there was a large slash in the middle of the sheet. Freezing at night and there were no comforters. Breakfast was frozen waffles, mini cereal boxes, and mini box donuts. Coffee was good and they had almond milk.

Very average all around. Outdated bathroom. Breakfast did not have a lot of offerings. Front desk staff were not very warm or welcoming.

Front desk staff was great. There was a hockey tournament in town and the parents were bombed and the kids were screaming and running through the hallways. I understand that everyone paid for their rooms and is entitled to enjoy the hotel’s common areas, but we all need to be cognizant of the fact that all guests share these spaces and not all guests may appreciate their loud music or their screaming kids. When i asked the front desk to speak with them, they did