Club Regina Cancun
US$ 110
/ noite
Média para setembro
Preços para Club Regina Cancun
Selecione datas para ver preços e disponibilidade
US$ 110
/ noite
Média para setembro
Média de preços por mês
Em Club Regina Cancun, a diária custa em média US$ 79 no mês mais barato (junho) e US$ 171 no mês mais caro (março), com base nos últimos 12 meses.
| Mês | Preço médio |
|---|---|
| janeiro | US$ 113 |
| fevereiro | US$ 129 |
| março | US$ 171 |
| abril | US$ 152 |
| maio | US$ 121 |
| junho | US$ 79 |
| julho | US$ 82 |
| agosto | US$ 88 |
| setembro | US$ 110 |
| outubro | US$ 98 |
| novembro | US$ 98 |
| dezembro | US$ 121 |
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set. · US$ 110
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Mais caro: março (aprox. US$ 171)
Mais barato: junho (aprox. US$ 79)
Sobre esta propriedade
Relaxe em uma das 2 piscinas externas ou aproveite outras instalações recreativas, que incluem uma academia. Este hotel oferece Wi-Fi de cortesia, serviços de concierge e loja de presentes/banca de jornal.
Comodidades
Relaxe em uma das 2 piscinas externas ou aproveite outras instalações recreativas, que incluem uma academia. Este hotel oferece Wi-Fi de cortesia, serviços de concierge e loja de presentes/banca de jornal.
Comodidades
As comodidades presentes incluem balcão de recepção 24 horas, equipe multilíngue e armazenamento para bagagem. Estacionamento sem manobrista (sujeito a cobrança) está disponível no local.
Jantar
Saboreie um delicioso jantar no Restaurant Inizio, um charmoso restaurante especializado em pratos da culinária mexicana. O local também serve refeições na cafeteria e oferece serviço de quarto (horário limitado). Relaxe com a sua bebida favorita em um bar/lounge ou um bar ao lado da piscina.
Quartos
Sinta-se em casa em um de nossos 69 quartos com ar-condicionado. Durante a estadia, as TVs com canais a cabo garantem a sua diversão. Banheiros apresentam chuveiros, produtos de toalete de cortesia e secadores de cabelo. As comodidades incluem telefones, além de cofres e escrivaninhas.
Localização
Com ótima localização em Cancun (na área de Zona Hotelera), Club Regina Cancun managed by Accor está a poucos passos de Parque Nacional Costa Occidental de Isla Mujeres, Punta Cancún y Punta Nizuc e a 2 minuto(s) de carro de Praia Delfines. Este hotel na praia fica a 19,4 km de Moon Palace Golf Club e a 8,3 km de Centro Comercial La Isla.
Lugares próximos
Parque Nacional Costa Occidental de Isla Mujeres, Punta Cancún y Punta Nizuc(0.1 milhas)
Lagoa Nichupté(0.5 milhas)
Parque Nacional Arrecife de Puerto Morelos(0.8 milhas)
Iberostar Cancun Golf Course(1.1 milhas)
Zona arqueológica El Rey(1.4 milhas)
Ponto de Partida das Ruínas El Rey(1.4 milhas)
Praia Delfines(1.7 milhas)
Ponto de Partida da Trilha Museo Maya(2.5 milhas)
Praia Coral(2.6 milhas)
Museo Maya de Cancún(2.7 milhas)
San Miguelito(2.9 milhas)
Oasis Arena(2.9 milhas)
Riviera Cancun Golf Resort(3.4 milhas)
Aquaworld(3.8 milhas)
Praia Ballenas(3.8 milhas)
Aeroporto Internacional de Cancún (CUN)(7.3 milhas)
Aeroporto Int. Tulum (TQO)(102.6 milhas)
Estacionamento
Restaurante
Piscina
Centro de negócios
Serviço de quarto
Balcão de turismo
Localização
Boulevard Kukulcan Km. 20, Avenida Kukulkan, Cancún, Benito Juárez, Estado de Quintana Roo, México
Parque Nacional Costa Occidental de Isla Mujeres, Punta Cancún y Punta Nizuc (0.1 milhas)
Lagoa Nichupté (0.5 milhas)
Parque Nacional Arrecife de Puerto Morelos (0.8 milhas)
Iberostar Cancun Golf Course (1.1 milhas)
Zona arqueológica El Rey (1.4 milhas)
Ponto de Partida das Ruínas El Rey (1.4 milhas)
Opções de quarto
6
Estúdio clássico, 1 cama King, sacada, vista para o jardim
Detalhes do quarto
1 Cama De Casal Extragrande
Acomoda 2
377 ft²
Área de refeição separadaAr condicionadoCamas dobráveis ou extras (gratuitas)CozinhaBanheira de hidromassagem privativa ao ar livreBanheira de hidromassagem privativa
6
Quarto, 1 cama King, sacada, vista para a lagoa
Detalhes do quarto
1 Cama De Casal Extragrande
Acomoda 4
786 ft²
Área de refeição separadaAr condicionadoCamas dobráveis ou extras (gratuitas)CozinhaBanheira de hidromassagem privativa ao ar livreBanheira de hidromassagem privativa
9
Suíte luxo, várias camas, sacada, vista para o oceano
Detalhes do quarto
2 Camas De Casal Extragrandes
Acomoda 6
1238 ft²
Área de refeição separadaAr condicionadoCamas dobráveis ou extras (gratuitas)CozinhaBanheira de hidromassagem privativa ao ar livreBanheira de hidromassagem privativa
6
Quarto, 1 cama King, sacada, vista para o jardim
Detalhes do quarto
1 Cama De Casal Extragrande
Acomoda 4
786 ft²
Área de refeição separadaAr condicionadoCamas dobráveis ou extras (gratuitas)CozinhaBanheira de hidromassagem privativa ao ar livreBanheira de hidromassagem privativa
6
Quarto clássico, 1 quarto, sacada, vista para o jardim
Detalhes do quarto
1 Cama De Casal Extragrande
e 1 Sofá-Cama
Acomoda 4
786 ft²
Área de refeição separadaAr condicionadoCamas dobráveis ou extras (gratuitas)CozinhaBanheira de hidromassagem privativa ao ar livreBanheira de hidromassagem privativa
5
Suíte luxo, várias camas, sacada, vista para a lagoa
Detalhes do quarto
2 Camas De Casal Extragrandes
Acomoda 6
1238 ft²
Área de refeição separadaAr condicionadoCamas dobráveis ou extras (gratuitas)CozinhaBanheira de hidromassagem privativa ao ar livreBanheira de hidromassagem privativa
5
Suíte luxo, várias camas, sacada, vista para o jardim
Detalhes do quarto
2 Camas De Casal Extragrandes
Acomoda 6
1238 ft²
Área de refeição separadaAr condicionadoCamas dobráveis ou extras (gratuitas)CozinhaBanheira de hidromassagem privativa ao ar livreBanheira de hidromassagem privativa
8
Quarto, 1 cama King, sacada, vista para o oceano
Detalhes do quarto
1 Cama De Casal Extragrande
Acomoda 4
786 ft²
Área de refeição separadaAr condicionadoCamas dobráveis ou extras (gratuitas)CozinhaBanheira de hidromassagem privativa ao ar livreBanheira de hidromassagem privativa
Avaliações dos hóspedes sobre Club Regina Cancun
8
Bom
Com base em 544 avaliações verificadas
Quem se hospeda aqui?
Casal
39%
Famílias
47%
Grupos
13%
Opinião dos hóspedes
Resumo gerado por IA com base em avaliações recentes dos hóspedes
No Club Regina Cancun, os hóspedes destacam a simpatia e atenção da equipe, a localização tranquila à beira-mar, próxima ao aeroporto e às linhas de ônibus, e as suítes espaçosas com cozinha compacta, embora apontem instalações antigas, manutenção ocasional ou odores de mofo, e qualidade e serviço inconsistentes nos restaurantes.
Leia maisIsso foi útil?
Opinião dos hóspedes
No Club Regina Cancun, os hóspedes destacam a simpatia e atenção da equipe, a localização tranquila à beira-mar, próxima ao aeroporto e às linhas de ônibus, e as suítes espaçosas com cozinha compacta, embora apontem instalações antigas, manutenção ocasional ou odores de mofo, e qualidade e serviço inconsistentes nos restaurantes.
Muitos apreciam o fácil acesso à praia e à piscina, bem como as atividades no local, mas alguns relatam problemas de construção ou com equipamentos que afetaram o uso da piscina ou das hidromassagens, além de horários limitados para bares e restaurantes. Quartos de frente para a rua podem ser barulhentos, e vários viajantes ficaram desapontados com a vista do quarto, taxas de resort adicionais ou ofertas de café da manhã com apresentação de timeshare. Espere uma estadia espaçosa e tranquila, com ótima equipe, em um resort mais antigo e com bom custo-benefício.
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Comodidades
Piscinas à beira-mar, bar na piscina e atividades no local são pontos positivos, com suítes frequentemente equipadas com cozinha compacta e algumas com hidromassagem na varanda. As instalações parecem antigas, com problemas ocasionais de construção ou com equipamentos (como fechamento parcial da piscina ou hidromassagens quebradas) e horários limitados para bares e restaurantes.
Avaliações dos hóspedes relacionadas
10
Kristine
28 de dez. de 2024
·
Hospedou-se por 3 noites
Very friendly and helpful staff. We had one issue with a bed which was fixed immediately. Rooms were clean and quiet, and everything worked as it should. The only reason I’m giving for stars out of 5 is we could never seem to find the bar open.
Very friendly and helpful staff. We had one issue with a bed which was fixed immediately. Rooms were clean and quiet, and everything worked as it should. The only reason I’m giving for stars out of 5 is we could never seem to find the bar open.
8
Nael
27 de mar. de 2025
·
Hospedou-se por 6 noites
Area- I had a calm nice five days at Club Regina. The location is the furthest away form the Hotel Zone (North) which nice to have if you are not looking to party every night. Service- The service is great, the staff is kind to us and accommodated to all our needs and questions. Facilities - I wish the front desk warned us about the pool was half closed as of some construction on the last floor that looked un safe. Meaning we didn't feel comfortable using the Pool as the second day we heard a BANG! as some heavy debris from their rooftop fell on the pool. Food- Not gonna lie they had one server and one cook. the pasta we had was Dry and they just added the sauce on dried pasta. The second order was a spaghetti and also was dry and No meat as noted on the menu. We decided to eat somewhere out of the facility. Took the bus R1 - R2 as they go north and south it was easy to hop on and off and try different restaurants
Area- I had a calm nice five days at Club Regina. The location is the furthest away form the Hotel Zone (North) which nice to have if you are not looking to party every night. Service- The service is great, the staff is kind to us and accommodated to all our needs and questions. Facilities - I wish the front desk warned us about the pool was half closed as of some construction on the last floor that looked un safe. Meaning we didn't feel comfortable using the Pool as the second day we heard a BANG! as some heavy debris from their rooftop fell on the pool. Food- Not gonna lie they had one server and one cook. the pasta we had was Dry and they just added the sauce on dried pasta. The second order was a spaghetti and also was dry and No meat as noted on the menu. We decided to eat somewhere out of the facility. Took the bus R1 - R2 as they go north and south it was easy to hop on and off and try different restaurants
4
Ceferino
3 de jan. de 2023
·
Hospedou-se por 19.358 noites
No business office, restaurant close early, room service not good and not 24 hours
No business office, restaurant close early, room service not good and not 24 hours
10
Diana
5 de ago. de 2024
·
Hospedou-se por 6 noites
Not a huge place, easy to access beach just a few steps, restaurant in front of the beautiful sea, excellent breakfast love this hotel.
Not a huge place, easy to access beach just a few steps, restaurant in front of the beautiful sea, excellent breakfast love this hotel.
6
Val
6 de abr. de 2025
·
Hospedou-se por 7 noites
Good - Gorgeous ocean, A/C worked well, large suite with kitchenette, local bus stop close by. Not good- Windy so red flag all week, suite had strong, musty smell, mechanical noises, door rattled, resort fees, construction so part of pool closed, dark, winding, hot and open to outdoor hallways, restaurant not great, the suite was a timeshare but didn’t realize it as Expedia didn’t tell us. Front desk woke us twice offering free breakfast we were told by others was for presentation.
Good - Gorgeous ocean, A/C worked well, large suite with kitchenette, local bus stop close by. Not good- Windy so red flag all week, suite had strong, musty smell, mechanical noises, door rattled, resort fees, construction so part of pool closed, dark, winding, hot and open to outdoor hallways, restaurant not great, the suite was a timeshare but didn’t realize it as Expedia didn’t tell us. Front desk woke us twice offering free breakfast we were told by others was for presentation.
10
Danielle Lee
19 de jan. de 2023
·
Hospedou-se por 19.375 noites
We loved it! It's smaller and not as busy of an area compared to the rest of the hotel strip. We are not a fan of crowds so this was perfect! Plus there is a bus you can catch that will take you up and down the hotel strip $1usd per person. For the price we paid you can not beat the views we had, it's right on the beach and not far from the airport. They have 2 pools and a hot tub. They also had entertainment, with complimentary tostada and pineapple juice! There is a room for massages(we didn't do that though). There is a small gym, small bar restaurant outside, with swim up bar. A restaurant inside as well. They have pool towels. There is mini Mart in the hotel as well. The staff was very pleasant and nice to us. They do try to get you to go to a complimentary breakfast for timeshare stuff when you first check in but just say no if you don't want to, that's what we did. There is a few restaurants in walking distance, I recommend Navios for Dinner or lunch, and Km19.5 for breakfast, both of these places are on the lagoon side great views. There is also also a cool historical place in walking distance that has a bunch of iguanas to see El reyel rey archaeological site is the name, it's not free, but I think it was only around $4-8 us dollars total for two of us. If you take a bus anywhere for dinner I recommend Thai it's on the lagoon with private bungalows about a 6min bus ride.
We loved it! It's smaller and not as busy of an area compared to the rest of the hotel strip. We are not a fan of crowds so this was perfect! Plus there is a bus you can catch that will take you up and down the hotel strip $1usd per person. For the price we paid you can not beat the views we had, it's right on the beach and not far from the airport. They have 2 pools and a hot tub. They also had entertainment, with complimentary tostada and pineapple juice! There is a room for massages(we didn't do that though). There is a small gym, small bar restaurant outside, with swim up bar. A restaurant inside as well. They have pool towels. There is mini Mart in the hotel as well. The staff was very pleasant and nice to us. They do try to get you to go to a complimentary breakfast for timeshare stuff when you first check in but just say no if you don't want to, that's what we did. There is a few restaurants in walking distance, I recommend Navios for Dinner or lunch, and Km19.5 for breakfast, both of these places are on the lagoon side great views. There is also also a cool historical place in walking distance that has a bunch of iguanas to see El reyel rey archaeological site is the name, it's not free, but I think it was only around $4-8 us dollars total for two of us. If you take a bus anywhere for dinner I recommend Thai it's on the lagoon with private bungalows about a 6min bus ride.
6
Daniel
17 de jul. de 2025
·
Hospedou-se por 7 noites
I stayed 6 nights. The property is a good value and the staff is excellent, friendly, and very attentive. The pricing on alcoholic beverages is excessive and feels like Vegas. The rooms are good. However if you are on the street side , you will hear traffic. Biggest complaint was the moldy, mildew smell coming from the Air conditioner, I was waking up with headaches from the mold. I finally resorted to turning it off, and it was better. The room stayed cool enough because I was on the bottom floor. This is a problem with high humidity climates and older buildings. Being on the bottom floor did come with disadvantages of hearing activity above me. The staff is awesome. Next time I visit I will stay pay more money for a 4 star newer property. The whole mold issue is a deal breaker, I also smelled it in the Gym Area, so you know it's moldy through out the whole building vent system. They did send a tech out, and he put some deodorizing tabs in it. But that's only a band -aid for smell, and did not kill the mold, so know your breathing deodorizing fragrance and mold.
I stayed 6 nights. The property is a good value and the staff is excellent, friendly, and very attentive. The pricing on alcoholic beverages is excessive and feels like Vegas. The rooms are good. However if you are on the street side , you will hear traffic. Biggest complaint was the moldy, mildew smell coming from the Air conditioner, I was waking up with headaches from the mold. I finally resorted to turning it off, and it was better. The room stayed cool enough because I was on the bottom floor. This is a problem with high humidity climates and older buildings. Being on the bottom floor did come with disadvantages of hearing activity above me. The staff is awesome. Next time I visit I will stay pay more money for a 4 star newer property. The whole mold issue is a deal breaker, I also smelled it in the Gym Area, so you know it's moldy through out the whole building vent system. They did send a tech out, and he put some deodorizing tabs in it. But that's only a band -aid for smell, and did not kill the mold, so know your breathing deodorizing fragrance and mold.
10
Jessica
2 de set. de 2024
·
Hospedou-se por 7 noites
This was our second stay at Club Regina and I'd go back again in a heartbeat! The customer service is hands down the absolute best, they are so helpful and accommodating. We stayed in the 2 bedroom, 3 bathroom with living room and kitchen; I love having plenty of space for everyone. The poolside bar has great prices and makes everything fresh when you order, we enjoyed every meal and drink that we had. They have many activities that were so fun! The kids made bracelets and painted seashells, we all played bingo, they played blackjack, had a bartender class lol and karaoke. The cafe has a great variety of specialty drinks and snacks, she makes your crepe and churros when you order so that they are hot and fresh! The beach is beautiful, pools are clean, and there were so many loungers with umbrellas that you never worry about getting a spot. The massages were phenomenal. Jimena kept our space clean and stocked, was always attentive if we needed her, and found my daughters phone in the room after we checked out and rushed down to catch us! Every single host was amazing and friendly. Our time went by way too fast because we had such a wonderful stay at the Club Regina!
This was our second stay at Club Regina and I'd go back again in a heartbeat! The customer service is hands down the absolute best, they are so helpful and accommodating. We stayed in the 2 bedroom, 3 bathroom with living room and kitchen; I love having plenty of space for everyone. The poolside bar has great prices and makes everything fresh when you order, we enjoyed every meal and drink that we had. They have many activities that were so fun! The kids made bracelets and painted seashells, we all played bingo, they played blackjack, had a bartender class lol and karaoke. The cafe has a great variety of specialty drinks and snacks, she makes your crepe and churros when you order so that they are hot and fresh! The beach is beautiful, pools are clean, and there were so many loungers with umbrellas that you never worry about getting a spot. The massages were phenomenal. Jimena kept our space clean and stocked, was always attentive if we needed her, and found my daughters phone in the room after we checked out and rushed down to catch us! Every single host was amazing and friendly. Our time went by way too fast because we had such a wonderful stay at the Club Regina!
8
Ruthdarys
16 de nov. de 2024
·
Hospedou-se por 6 noites
Better than expected! Need a renovation in the pool chairs and decoration but its very clean and has all the necessities like gym, pool, beach, restaurants, bar, coffee shop, mini market. The staff is very friendly, they even decorated my room for my anniversary without extra charge. The food was reaaaallly good all the time. Location is perfect
Better than expected! Need a renovation in the pool chairs and decoration but its very clean and has all the necessities like gym, pool, beach, restaurants, bar, coffee shop, mini market. The staff is very friendly, they even decorated my room for my anniversary without extra charge. The food was reaaaallly good all the time. Location is perfect
4
David
5 de abr. de 2023
·
Hospedou-se por 3 noites
hot tub was broken and pool pump not working. Rooms need major renovations! Very dated. Inconsistent water temperature in showers and air conditioning was intermittent.
hot tub was broken and pool pump not working. Rooms need major renovations! Very dated. Inconsistent water temperature in showers and air conditioning was intermittent.
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Limpeza
Muitos hóspedes acharam os quartos e as áreas comuns limpos, com limpeza regular. No entanto, alguns mencionaram odores de mofo ou bolor e problemas ocasionais, como quartos inicialmente sujos ou água marrom nas hidromassagens.
Avaliações dos hóspedes relacionadas
10
Rosario
20 de jul. de 2024
·
Hospedou-se por 3 noites
UN DESARROLLO MUY LIMPIO
UN DESARROLLO MUY LIMPIO
10
Tania
2 de mai. de 2025
·
Hospedou-se por 4 noites
La atención del personal es excelente, siempre muy amables todos, sin excepción, el hotel es cómodo y limpio, comidas y desayunos muy rico, albercas limpias, me encantó.
La atención del personal es excelente, siempre muy amables todos, sin excepción, el hotel es cómodo y limpio, comidas y desayunos muy rico, albercas limpias, me encantó.
6
Val
6 de abr. de 2025
·
Hospedou-se por 7 noites
Good - Gorgeous ocean, A/C worked well, large suite with kitchenette, local bus stop close by. Not good- Windy so red flag all week, suite had strong, musty smell, mechanical noises, door rattled, resort fees, construction so part of pool closed, dark, winding, hot and open to outdoor hallways, restaurant not great, the suite was a timeshare but didn’t realize it as Expedia didn’t tell us. Front desk woke us twice offering free breakfast we were told by others was for presentation.
Good - Gorgeous ocean, A/C worked well, large suite with kitchenette, local bus stop close by. Not good- Windy so red flag all week, suite had strong, musty smell, mechanical noises, door rattled, resort fees, construction so part of pool closed, dark, winding, hot and open to outdoor hallways, restaurant not great, the suite was a timeshare but didn’t realize it as Expedia didn’t tell us. Front desk woke us twice offering free breakfast we were told by others was for presentation.
6
Daniel
17 de jul. de 2025
·
Hospedou-se por 7 noites
I stayed 6 nights. The property is a good value and the staff is excellent, friendly, and very attentive. The pricing on alcoholic beverages is excessive and feels like Vegas. The rooms are good. However if you are on the street side , you will hear traffic. Biggest complaint was the moldy, mildew smell coming from the Air conditioner, I was waking up with headaches from the mold. I finally resorted to turning it off, and it was better. The room stayed cool enough because I was on the bottom floor. This is a problem with high humidity climates and older buildings. Being on the bottom floor did come with disadvantages of hearing activity above me. The staff is awesome. Next time I visit I will stay pay more money for a 4 star newer property. The whole mold issue is a deal breaker, I also smelled it in the Gym Area, so you know it's moldy through out the whole building vent system. They did send a tech out, and he put some deodorizing tabs in it. But that's only a band -aid for smell, and did not kill the mold, so know your breathing deodorizing fragrance and mold.
I stayed 6 nights. The property is a good value and the staff is excellent, friendly, and very attentive. The pricing on alcoholic beverages is excessive and feels like Vegas. The rooms are good. However if you are on the street side , you will hear traffic. Biggest complaint was the moldy, mildew smell coming from the Air conditioner, I was waking up with headaches from the mold. I finally resorted to turning it off, and it was better. The room stayed cool enough because I was on the bottom floor. This is a problem with high humidity climates and older buildings. Being on the bottom floor did come with disadvantages of hearing activity above me. The staff is awesome. Next time I visit I will stay pay more money for a 4 star newer property. The whole mold issue is a deal breaker, I also smelled it in the Gym Area, so you know it's moldy through out the whole building vent system. They did send a tech out, and he put some deodorizing tabs in it. But that's only a band -aid for smell, and did not kill the mold, so know your breathing deodorizing fragrance and mold.
8
Mary
11 de ago. de 2024
·
Hospedou-se por 5 noites
Staff are very accommodating and friendly. The rooms are being clean everyday.
Staff are very accommodating and friendly. The rooms are being clean everyday.
2
Helene
28 de abr. de 2024
·
Hospedou-se por 5 noites
Unsanitary water in room
Unsanitary water in room
10
Alejandra
3 de abr. de 2025
·
Hospedou-se por 1 noite
We had a great time! Staff is friendly and helpful. The room was spotless. Everything was perfect, my only comment is that some things, like the fridge in our room, was a bit outdated
We had a great time! Staff is friendly and helpful. The room was spotless. Everything was perfect, my only comment is that some things, like the fridge in our room, was a bit outdated
10
Marc
18 de nov. de 2025
·
Hospedou-se por 1 noite
Great and efficient, friendly staff, very clean. Great location.
Great and efficient, friendly staff, very clean. Great location.
8
Alize Tiana
15 de fev. de 2023
·
Hospedou-se por 4 noites
Our jacuzzi tub… had brown water coming out of the pipes so we weren’t able to use it. But it was nice
Our jacuzzi tub… had brown water coming out of the pipes so we weren’t able to use it. But it was nice
8
Javier
30 de ago. de 2025
·
Hospedou-se por 3 noites
Es cómodo porque tiene vista al mar, cocineta, la tina de hidromasaje en la terraza. Pero el lugar nos lo entregaron sucio, no servía un foco, la chapa estaba atascada, los vasos y cubiertos sucios, los baños el piso escurridos, después nos cambiaron a otro cuarto porque tuvieron que fumigar, esa otra habitación sí estaba limpia y en mejores condiciones y con vista hermosa. En general fue cansado, pero el personal siempre fue amable. Deberían proporcionar alguna botella de agua o algún garrafón donde los huéspedes puedan tomar agua. No tenían ni en recepción una botella en venta.
Es cómodo porque tiene vista al mar, cocineta, la tina de hidromasaje en la terraza. Pero el lugar nos lo entregaron sucio, no servía un foco, la chapa estaba atascada, los vasos y cubiertos sucios, los baños el piso escurridos, después nos cambiaron a otro cuarto porque tuvieron que fumigar, esa otra habitación sí estaba limpia y en mejores condiciones y con vista hermosa. En general fue cansado, pero el personal siempre fue amable. Deberían proporcionar alguna botella de agua o algún garrafón donde los huéspedes puedan tomar agua. No tenían ni en recepción una botella en venta.
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Quartos
As suítes são muito espaçosas e confortáveis, frequentemente com cozinha compacta e algumas com hidromassagem ou vista na varanda. A decoração e os eletrodomésticos são antigos; alguns quartos são escuros ou barulhentos, voltados para a rua, o Wi-Fi pode ser instável e a atribuição de quartos pode não corresponder às expectativas.
Avaliações dos hóspedes relacionadas
10
CLAUDIO
22 de dez. de 2025
·
Hospedou-se por 2 noites
Todo muy bien , buena atención , habitación amplia y cómoda , instalaciones buenas
Todo muy bien , buena atención , habitación amplia y cómoda , instalaciones buenas
8
meridee
2 de fev. de 2024
·
Hospedou-se por 5 noites
Spacious rooms but couldn’t open patio doors and it smelled a bit musty. Good deal for the price
Spacious rooms but couldn’t open patio doors and it smelled a bit musty. Good deal for the price
10
Katrina
24 de nov. de 2025
·
Hospedou-se por 4 noites
Everything was perfect!! Outdated but clean and spacious rooms!! Service was excellent! All the staffs are friendly and polite!! 💙
Everything was perfect!! Outdated but clean and spacious rooms!! Service was excellent! All the staffs are friendly and polite!! 💙
4
william
5 de jan. de 2025
·
Hospedou-se por 2 noites
Trouble getting acceptable WIFI in rooms and common areas. Food quality and areas were below average for the price. Nothing close by for food or entertainment. Ok for kids and old people and I'm 75 and wouldn't stay there again. Not my kind of place for a vacation, did have a nice looking beach, but windy and high surf during my two day stay
Trouble getting acceptable WIFI in rooms and common areas. Food quality and areas were below average for the price. Nothing close by for food or entertainment. Ok for kids and old people and I'm 75 and wouldn't stay there again. Not my kind of place for a vacation, did have a nice looking beach, but windy and high surf during my two day stay
10
Betiana Cortes
8 de dez. de 2024
·
Hospedou-se por 3 noites
The place was great, the s taff was very nice, the only issue is that the place is not veryy good sound proof as you can hear peple on the hall. But I will come back dor sure!
The place was great, the s taff was very nice, the only issue is that the place is not veryy good sound proof as you can hear peple on the hall. But I will come back dor sure!
8
John
17 de jan. de 2023
·
Hospedou-se por 3 noites
The room was massive with 2 Jacuzzi's on both adjoining rooms. The design and the kitchen and toilets are old and would need to be refurbished soon.
The room was massive with 2 Jacuzzi's on both adjoining rooms. The design and the kitchen and toilets are old and would need to be refurbished soon.
8
Jorge
10 de dez. de 2025
·
Hospedou-se por 4 noites
Habitación amplia pero ruidosa, pues daba directamente a la avenida principal
Habitación amplia pero ruidosa, pues daba directamente a la avenida principal
10
Rong
1 de jan. de 2026
·
Hospedou-se por 4 noites
The unit is spacious and thoughtfully laid out. Everything from the hot tub to the AC is fully operational; the kitchen equipment is a bit dated but works perfectly well, and the shower pressure is a highlight.
The unit is spacious and thoughtfully laid out. Everything from the hot tub to the AC is fully operational; the kitchen equipment is a bit dated but works perfectly well, and the shower pressure is a highlight.
4
Josh
23 de out. de 2024
·
This property is somewhat misrepresented online. The rooms are not nearly as well-lit or well-equipped as they appear in the images provided here. The rooms are darker, the furniture and appliances (e.g. mini fridge) quite old. The restaurant quality is extremely sub-par. The coffee served at breakfast was so astringent it smelled like rubbing alochol and made us sick. Additionally, Expedia listed a Studio suite for 2 people with an ocean view, and charged extra for the ocean view. While we realize that is a request, the resort notified us at check in that they dont have any rooms at all for 2 people with an ocean view. All the ocean view rooms are larger. Expedia essentially charged extra for something the property doesn't offer. The staff are not particularly friendly either, often appearing annoyed or bothered to have to help a guest. We requested fresh towels that never came, and drink service by the beach is incredibly slow. Wait waited over 20 minutes between being acknowledged by staff and someone coming to take our order - we thought they forgot about us. This property is clearly very old and in need of renovations. Sliding doors in our room were warped and did not slide easily. The shower leaked water all over the bathroom floor, despite it being a dedicated space in the bathroom. The windows in the room did not latch properly. The rooms only have a handle lock, and no secondary chain or deadbolt. Overall, the experience was pretty bad.
This property is somewhat misrepresented online. The rooms are not nearly as well-lit or well-equipped as they appear in the images provided here. The rooms are darker, the furniture and appliances (e.g. mini fridge) quite old. The restaurant quality is extremely sub-par. The coffee served at breakfast was so astringent it smelled like rubbing alochol and made us sick. Additionally, Expedia listed a Studio suite for 2 people with an ocean view, and charged extra for the ocean view. While we realize that is a request, the resort notified us at check in that they dont have any rooms at all for 2 people with an ocean view. All the ocean view rooms are larger. Expedia essentially charged extra for something the property doesn't offer. The staff are not particularly friendly either, often appearing annoyed or bothered to have to help a guest. We requested fresh towels that never came, and drink service by the beach is incredibly slow. Wait waited over 20 minutes between being acknowledged by staff and someone coming to take our order - we thought they forgot about us. This property is clearly very old and in need of renovations. Sliding doors in our room were warped and did not slide easily. The shower leaked water all over the bathroom floor, despite it being a dedicated space in the bathroom. The windows in the room did not latch properly. The rooms only have a handle lock, and no secondary chain or deadbolt. Overall, the experience was pretty bad.
8
Jorenda
31 de mar. de 2025
·
Hospedou-se por 3 noites
We came to celebrate my husband’s 50th birthday and our stay at Club Regina was an amazing one, we had a very relaxing stay which we all need after the harsh winter weather. Our room is very clean and spacious, I loved that we have 2 separate rooms and bathrooms but it could have been much nicer if we have the view of the Ocean. The staff are very friendly and helpful especially Antonio ( I hope it is the right name), he helped us booked a private van to go to Tulum which saved us some money and definitely a lot of time than if we took the ADO bus. We’ll definitely stay here again!
We came to celebrate my husband’s 50th birthday and our stay at Club Regina was an amazing one, we had a very relaxing stay which we all need after the harsh winter weather. Our room is very clean and spacious, I loved that we have 2 separate rooms and bathrooms but it could have been much nicer if we have the view of the Ocean. The staff are very friendly and helpful especially Antonio ( I hope it is the right name), he helped us booked a private van to go to Tulum which saved us some money and definitely a lot of time than if we took the ADO bus. We’ll definitely stay here again!
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Serviço
O serviço é frequentemente elogiado pela simpatia, atenção e presteza da equipe. Os pontos negativos incluem o serviço lento nos restaurantes em alguns momentos, problemas ocasionais no check-in ou na comunicação e pressão para participar de cafés da manhã com apresentação de timeshare.
Avaliações dos hóspedes relacionadas
10
Paula D
29 de dez. de 2024
·
Hospedou-se por 4 noites
The staff at the hotel was absolutely fantastic. The hospitality was over the top. The only thing I would do different is stay LONGER! It is at the south end of the hotel zone, so there isn’t anything close by for shopping or groceries, but the walk is great and you can always find a cab to get back. And there is a taxi pool at the end of the driveway.
The staff at the hotel was absolutely fantastic. The hospitality was over the top. The only thing I would do different is stay LONGER! It is at the south end of the hotel zone, so there isn’t anything close by for shopping or groceries, but the walk is great and you can always find a cab to get back. And there is a taxi pool at the end of the driveway.
10
Arley
3 de jan. de 2025
·
Hospedou-se por 7 noites
The staff here is incredibly friendly and helpful, going above and beyond time and time again.
The staff here is incredibly friendly and helpful, going above and beyond time and time again.
10
Jose
29 de jan. de 2025
·
Hospedou-se por 9 noites
Staff was excellent the hospitality was awesome if anything was wrong this really made up for all when on vacation you deserve to feel welcomed and happy and this is exactly how we felt here
Staff was excellent the hospitality was awesome if anything was wrong this really made up for all when on vacation you deserve to feel welcomed and happy and this is exactly how we felt here
8
Edgar
7 de jan. de 2023
·
Hospedou-se por 19.361 noites
Everything was perfect. Only problem we had was with Sandra. We got invited to a welcoming breakfast by Irma and were never told it was a sale’s breakfast after we said no to the offer she was rude.
Everything was perfect. Only problem we had was with Sandra. We got invited to a welcoming breakfast by Irma and were never told it was a sale’s breakfast after we said no to the offer she was rude.
10
ingrid paola
31 de mai. de 2023
·
Hospedou-se por 3 noites
One of the best things is that the zargazo algae was less than in the near hotels, the fact that a little truck cleaned the beach in the morning, and the rooms were fantastic. All the service and the food was awesome as well. One thing I disliked was the welcome call in the morning to check on us and if we had everything in order. The lady knew we arrived very late at night (she helped us with the transportation from the airport to the hotel and in that call I told her we were looking forward a super tranquil and resting vacation) the very first morning she called at 9, and we were still sleeping as we arrived very late and she asked several times to go downstairs before breakfast to her desk. We couldn't rest and decided to find out what she needed us for. She wanted to invite us for a free breakfast to sell share times ( we had the breakfast included, so there was no point and I dint want to spend time on sales). I understand she has to do her job, but it would be awesome if we could rest and then have the welcome whatever... Anyway, long story short, we respectfully decline the breakfast and for the rest of the trip she was not smiling or even returning the good morning greeting. So the hotel and everyone there, the guys at the beach, the restaurant, the front desk, and service were magnificent. but this lady.. really not the best.
One of the best things is that the zargazo algae was less than in the near hotels, the fact that a little truck cleaned the beach in the morning, and the rooms were fantastic. All the service and the food was awesome as well. One thing I disliked was the welcome call in the morning to check on us and if we had everything in order. The lady knew we arrived very late at night (she helped us with the transportation from the airport to the hotel and in that call I told her we were looking forward a super tranquil and resting vacation) the very first morning she called at 9, and we were still sleeping as we arrived very late and she asked several times to go downstairs before breakfast to her desk. We couldn't rest and decided to find out what she needed us for. She wanted to invite us for a free breakfast to sell share times ( we had the breakfast included, so there was no point and I dint want to spend time on sales). I understand she has to do her job, but it would be awesome if we could rest and then have the welcome whatever... Anyway, long story short, we respectfully decline the breakfast and for the rest of the trip she was not smiling or even returning the good morning greeting. So the hotel and everyone there, the guys at the beach, the restaurant, the front desk, and service were magnificent. but this lady.. really not the best.
8
Daniela
5 de abr. de 2025
·
Hospedou-se por 1 noite
The hotel staff was extremely helpful & the property was extremely clean. I removed a star bc tfw food in the restaurant was subpar & the service, while friendly, was extremely slow We waited more than an hour for our food.
The hotel staff was extremely helpful & the property was extremely clean. I removed a star bc tfw food in the restaurant was subpar & the service, while friendly, was extremely slow We waited more than an hour for our food.
10
Rene
26 de mar. de 2025
·
Hospedou-se por 5 noites
Although there was some unexpected construction going on, the staff and service more than made up for any inconvenience. There are also some good dining options within walking distance. Thank you and look forward to returning.
Although there was some unexpected construction going on, the staff and service more than made up for any inconvenience. There are also some good dining options within walking distance. Thank you and look forward to returning.
6
George Le Roy
30 de mai. de 2023
·
Hospedou-se por 5 noites
I was not aware from the Expedia description that this property was a time share property. I had to listen to several hours of time share sales pitch. Also the breakfast offered was not very special. The property was located very close to where my daughter was staying and convenient in that sense. The room was clean and well kept up.
I was not aware from the Expedia description that this property was a time share property. I had to listen to several hours of time share sales pitch. Also the breakfast offered was not very special. The property was located very close to where my daughter was staying and convenient in that sense. The room was clean and well kept up.
10
Aquiles
13 de set. de 2024
·
Hospedou-se por 3 noites
Todo estuvo bien sólo al llegar me Confundieron con otro cliente y me daban otra habitación a pesar que les decía mi nombre y que sólo venía 3 noches
Todo estuvo bien sólo al llegar me Confundieron con otro cliente y me daban otra habitación a pesar que les decía mi nombre y que sólo venía 3 noches
10
Gail
1 de fev. de 2025
·
Hospedou-se por 10 noites
Great staff
Great staff
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Localização
Localizado na parte sul tranquila da Zona Hoteleira, com fácil acesso à praia, próximo ao aeroporto e com um ponto de ônibus conveniente para se locomover. Há menos lojas e restaurantes nas proximidades em comparação com áreas mais movimentadas.
Avaliações dos hóspedes relacionadas
10
Paula D
29 de dez. de 2024
·
Hospedou-se por 4 noites
The staff at the hotel was absolutely fantastic. The hospitality was over the top. The only thing I would do different is stay LONGER! It is at the south end of the hotel zone, so there isn’t anything close by for shopping or groceries, but the walk is great and you can always find a cab to get back. And there is a taxi pool at the end of the driveway.
The staff at the hotel was absolutely fantastic. The hospitality was over the top. The only thing I would do different is stay LONGER! It is at the south end of the hotel zone, so there isn’t anything close by for shopping or groceries, but the walk is great and you can always find a cab to get back. And there is a taxi pool at the end of the driveway.
10
Lidiia
18 de mar. de 2024
·
Hospedou-se por 5 noites
We stayed at this hotel for 5 night. I highly recommend it. It is located in the beginning of the hotel zone, very close to the airport. If you don’t like big waves you can walk 10 minutes to the very beginning of the strip - there is a nice beach with no waves, it’s protected by rocks. Also, the beach in front of the hotel is really nice. The room was very clean, and people who work here were nice. The hotel is a bit old, but it’s clean, safe, with a nice beach, and in a great location. The breakfast was good for that price (it was bit included when I was booking the room). There are many families with kids in this hotel, so it’s better for families. Also, it is not a very big hotel - if you like a cozy vibe. We really enjoyed staying here.
We stayed at this hotel for 5 night. I highly recommend it. It is located in the beginning of the hotel zone, very close to the airport. If you don’t like big waves you can walk 10 minutes to the very beginning of the strip - there is a nice beach with no waves, it’s protected by rocks. Also, the beach in front of the hotel is really nice. The room was very clean, and people who work here were nice. The hotel is a bit old, but it’s clean, safe, with a nice beach, and in a great location. The breakfast was good for that price (it was bit included when I was booking the room). There are many families with kids in this hotel, so it’s better for families. Also, it is not a very big hotel - if you like a cozy vibe. We really enjoyed staying here.
8
Michael
21 de jan. de 2023
·
Hospedou-se por 5 noites
Bus transportation was in close walking distance
Bus transportation was in close walking distance
8
Nael
27 de mar. de 2025
·
Hospedou-se por 6 noites
Area- I had a calm nice five days at Club Regina. The location is the furthest away form the Hotel Zone (North) which nice to have if you are not looking to party every night. Service- The service is great, the staff is kind to us and accommodated to all our needs and questions. Facilities - I wish the front desk warned us about the pool was half closed as of some construction on the last floor that looked un safe. Meaning we didn't feel comfortable using the Pool as the second day we heard a BANG! as some heavy debris from their rooftop fell on the pool. Food- Not gonna lie they had one server and one cook. the pasta we had was Dry and they just added the sauce on dried pasta. The second order was a spaghetti and also was dry and No meat as noted on the menu. We decided to eat somewhere out of the facility. Took the bus R1 - R2 as they go north and south it was easy to hop on and off and try different restaurants
Area- I had a calm nice five days at Club Regina. The location is the furthest away form the Hotel Zone (North) which nice to have if you are not looking to party every night. Service- The service is great, the staff is kind to us and accommodated to all our needs and questions. Facilities - I wish the front desk warned us about the pool was half closed as of some construction on the last floor that looked un safe. Meaning we didn't feel comfortable using the Pool as the second day we heard a BANG! as some heavy debris from their rooftop fell on the pool. Food- Not gonna lie they had one server and one cook. the pasta we had was Dry and they just added the sauce on dried pasta. The second order was a spaghetti and also was dry and No meat as noted on the menu. We decided to eat somewhere out of the facility. Took the bus R1 - R2 as they go north and south it was easy to hop on and off and try different restaurants
10
Roger
8 de mar. de 2023
·
Hospedou-se por 7 noites
It is a great resort. There is food available though we prefer to explore the local restaurants. The food is great with the option to be served on the beach. The drink menu is extensive. There was plenty of usable beach unlike some other resorts. The more touristy area are a quick and cheap bus ride away (12pesos.) Taxis are always available.
It is a great resort. There is food available though we prefer to explore the local restaurants. The food is great with the option to be served on the beach. The drink menu is extensive. There was plenty of usable beach unlike some other resorts. The more touristy area are a quick and cheap bus ride away (12pesos.) Taxis are always available.
10
Danielle Lee
19 de jan. de 2023
·
Hospedou-se por 19.375 noites
We loved it! It's smaller and not as busy of an area compared to the rest of the hotel strip. We are not a fan of crowds so this was perfect! Plus there is a bus you can catch that will take you up and down the hotel strip $1usd per person. For the price we paid you can not beat the views we had, it's right on the beach and not far from the airport. They have 2 pools and a hot tub. They also had entertainment, with complimentary tostada and pineapple juice! There is a room for massages(we didn't do that though). There is a small gym, small bar restaurant outside, with swim up bar. A restaurant inside as well. They have pool towels. There is mini Mart in the hotel as well. The staff was very pleasant and nice to us. They do try to get you to go to a complimentary breakfast for timeshare stuff when you first check in but just say no if you don't want to, that's what we did. There is a few restaurants in walking distance, I recommend Navios for Dinner or lunch, and Km19.5 for breakfast, both of these places are on the lagoon side great views. There is also also a cool historical place in walking distance that has a bunch of iguanas to see El reyel rey archaeological site is the name, it's not free, but I think it was only around $4-8 us dollars total for two of us. If you take a bus anywhere for dinner I recommend Thai it's on the lagoon with private bungalows about a 6min bus ride.
We loved it! It's smaller and not as busy of an area compared to the rest of the hotel strip. We are not a fan of crowds so this was perfect! Plus there is a bus you can catch that will take you up and down the hotel strip $1usd per person. For the price we paid you can not beat the views we had, it's right on the beach and not far from the airport. They have 2 pools and a hot tub. They also had entertainment, with complimentary tostada and pineapple juice! There is a room for massages(we didn't do that though). There is a small gym, small bar restaurant outside, with swim up bar. A restaurant inside as well. They have pool towels. There is mini Mart in the hotel as well. The staff was very pleasant and nice to us. They do try to get you to go to a complimentary breakfast for timeshare stuff when you first check in but just say no if you don't want to, that's what we did. There is a few restaurants in walking distance, I recommend Navios for Dinner or lunch, and Km19.5 for breakfast, both of these places are on the lagoon side great views. There is also also a cool historical place in walking distance that has a bunch of iguanas to see El reyel rey archaeological site is the name, it's not free, but I think it was only around $4-8 us dollars total for two of us. If you take a bus anywhere for dinner I recommend Thai it's on the lagoon with private bungalows about a 6min bus ride.
10
Marc
18 de nov. de 2025
·
Hospedou-se por 1 noite
Great and efficient, friendly staff, very clean. Great location.
Great and efficient, friendly staff, very clean. Great location.
8
Ofelio
22 de mar. de 2024
·
Hospedou-se por 3 noites
Location is good. Public transportation available. Spacious and clean rooms. Beachfront is great
Location is good. Public transportation available. Spacious and clean rooms. Beachfront is great
8
Victor
12 de mar. de 2025
·
Hospedou-se por 2 noites
A 10 minutos en auto del Aeropuerto de Cancun
A 10 minutos en auto del Aeropuerto de Cancun
10
Edwin
13 de nov. de 2023
·
Hospedou-se por 5 noites
It's very nice and it's in a very good location, wait for us to come back soon
It's very nice and it's in a very good location, wait for us to come back soon
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Jantar
O café da manhã é frequentemente elogiado, e alguns hóspedes apreciaram o bar da piscina e os restaurantes próximos. A qualidade e a rapidez do serviço de refeições no local podem ser inconsistentes, com cardápios limitados e preços que às vezes parecem altos.
Avaliações dos hóspedes relacionadas
8
Balaji
30 de dez. de 2024
·
Hospedou-se por 5 noites
Excellent property. Quiet with great facilities. Included breakfast spread was very good as well. Eligio and the lady at the egg counter take care of their breakfast guests very well. There is a bus stop very close that takes you anywhere for 12 pesos.
Excellent property. Quiet with great facilities. Included breakfast spread was very good as well. Eligio and the lady at the egg counter take care of their breakfast guests very well. There is a bus stop very close that takes you anywhere for 12 pesos.
8
Nael
27 de mar. de 2025
·
Hospedou-se por 6 noites
Area- I had a calm nice five days at Club Regina. The location is the furthest away form the Hotel Zone (North) which nice to have if you are not looking to party every night. Service- The service is great, the staff is kind to us and accommodated to all our needs and questions. Facilities - I wish the front desk warned us about the pool was half closed as of some construction on the last floor that looked un safe. Meaning we didn't feel comfortable using the Pool as the second day we heard a BANG! as some heavy debris from their rooftop fell on the pool. Food- Not gonna lie they had one server and one cook. the pasta we had was Dry and they just added the sauce on dried pasta. The second order was a spaghetti and also was dry and No meat as noted on the menu. We decided to eat somewhere out of the facility. Took the bus R1 - R2 as they go north and south it was easy to hop on and off and try different restaurants
Area- I had a calm nice five days at Club Regina. The location is the furthest away form the Hotel Zone (North) which nice to have if you are not looking to party every night. Service- The service is great, the staff is kind to us and accommodated to all our needs and questions. Facilities - I wish the front desk warned us about the pool was half closed as of some construction on the last floor that looked un safe. Meaning we didn't feel comfortable using the Pool as the second day we heard a BANG! as some heavy debris from their rooftop fell on the pool. Food- Not gonna lie they had one server and one cook. the pasta we had was Dry and they just added the sauce on dried pasta. The second order was a spaghetti and also was dry and No meat as noted on the menu. We decided to eat somewhere out of the facility. Took the bus R1 - R2 as they go north and south it was easy to hop on and off and try different restaurants
10
Michelle
28 de jul. de 2025
·
Hospedou-se por 1 noite
We love Club Regina and especially their buffet breakfast and ocean view.
We love Club Regina and especially their buffet breakfast and ocean view.
10
Diana
5 de ago. de 2024
·
Hospedou-se por 6 noites
Not a huge place, easy to access beach just a few steps, restaurant in front of the beautiful sea, excellent breakfast love this hotel.
Not a huge place, easy to access beach just a few steps, restaurant in front of the beautiful sea, excellent breakfast love this hotel.
10
Roger
8 de mar. de 2023
·
Hospedou-se por 7 noites
It is a great resort. There is food available though we prefer to explore the local restaurants. The food is great with the option to be served on the beach. The drink menu is extensive. There was plenty of usable beach unlike some other resorts. The more touristy area are a quick and cheap bus ride away (12pesos.) Taxis are always available.
It is a great resort. There is food available though we prefer to explore the local restaurants. The food is great with the option to be served on the beach. The drink menu is extensive. There was plenty of usable beach unlike some other resorts. The more touristy area are a quick and cheap bus ride away (12pesos.) Taxis are always available.
10
Jessica
2 de set. de 2024
·
Hospedou-se por 7 noites
This was our second stay at Club Regina and I'd go back again in a heartbeat! The customer service is hands down the absolute best, they are so helpful and accommodating. We stayed in the 2 bedroom, 3 bathroom with living room and kitchen; I love having plenty of space for everyone. The poolside bar has great prices and makes everything fresh when you order, we enjoyed every meal and drink that we had. They have many activities that were so fun! The kids made bracelets and painted seashells, we all played bingo, they played blackjack, had a bartender class lol and karaoke. The cafe has a great variety of specialty drinks and snacks, she makes your crepe and churros when you order so that they are hot and fresh! The beach is beautiful, pools are clean, and there were so many loungers with umbrellas that you never worry about getting a spot. The massages were phenomenal. Jimena kept our space clean and stocked, was always attentive if we needed her, and found my daughters phone in the room after we checked out and rushed down to catch us! Every single host was amazing and friendly. Our time went by way too fast because we had such a wonderful stay at the Club Regina!
This was our second stay at Club Regina and I'd go back again in a heartbeat! The customer service is hands down the absolute best, they are so helpful and accommodating. We stayed in the 2 bedroom, 3 bathroom with living room and kitchen; I love having plenty of space for everyone. The poolside bar has great prices and makes everything fresh when you order, we enjoyed every meal and drink that we had. They have many activities that were so fun! The kids made bracelets and painted seashells, we all played bingo, they played blackjack, had a bartender class lol and karaoke. The cafe has a great variety of specialty drinks and snacks, she makes your crepe and churros when you order so that they are hot and fresh! The beach is beautiful, pools are clean, and there were so many loungers with umbrellas that you never worry about getting a spot. The massages were phenomenal. Jimena kept our space clean and stocked, was always attentive if we needed her, and found my daughters phone in the room after we checked out and rushed down to catch us! Every single host was amazing and friendly. Our time went by way too fast because we had such a wonderful stay at the Club Regina!
8
Daniela
5 de abr. de 2025
·
Hospedou-se por 1 noite
The hotel staff was extremely helpful & the property was extremely clean. I removed a star bc tfw food in the restaurant was subpar & the service, while friendly, was extremely slow We waited more than an hour for our food.
The hotel staff was extremely helpful & the property was extremely clean. I removed a star bc tfw food in the restaurant was subpar & the service, while friendly, was extremely slow We waited more than an hour for our food.
6
David
4 de ago. de 2024
·
Hospedou-se por 7 noites
La propiedad esta bien, solo necesita remodelar partes especificas como los baños porque lucen anticuados. Otro aspecto que deben mejorar son sus restaurantes. La oferta que tienen de alimentos es limitada.
La propiedad esta bien, solo necesita remodelar partes especificas como los baños porque lucen anticuados. Otro aspecto que deben mejorar son sus restaurantes. La oferta que tienen de alimentos es limitada.
6
Jeffrey
1 de abr. de 2025
·
Hospedou-se por 3 noites
The view is excellent, the hotel has direct access to the beach, and from the room you get to see the sunset. But the hotel restaurant's food is bad and takes too long to prepare, I find walking to the convenience store to buy some tacos to be faster and better.
The view is excellent, the hotel has direct access to the beach, and from the room you get to see the sunset. But the hotel restaurant's food is bad and takes too long to prepare, I find walking to the convenience store to buy some tacos to be faster and better.
8
Ruthdarys
16 de nov. de 2024
·
Hospedou-se por 6 noites
Better than expected! Need a renovation in the pool chairs and decoration but its very clean and has all the necessities like gym, pool, beach, restaurants, bar, coffee shop, mini market. The staff is very friendly, they even decorated my room for my anniversary without extra charge. The food was reaaaallly good all the time. Location is perfect
Better than expected! Need a renovation in the pool chairs and decoration but its very clean and has all the necessities like gym, pool, beach, restaurants, bar, coffee shop, mini market. The staff is very friendly, they even decorated my room for my anniversary without extra charge. The food was reaaaallly good all the time. Location is perfect
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
2
Victor hugo
21 de jun. de 2026
·
Hospedou-se por 1 noite
La estancia fue buena pero no me an enviado mi factura y ya no contestan he estado marcando y enviando email para solicitarla y nada Espero y puedan ayudarme
La estancia fue buena pero no me an enviado mi factura y ya no contestan he estado marcando y enviando email para solicitarla y nada Espero y puedan ayudarme
8
Jeannete
4 de jun. de 2026
·
Hospedou-se por 3 noites
The Hotel is old, need updates. The beach is nice, close to walk to the light house . There are a lack of amenities. Boring at night.
The Hotel is old, need updates. The beach is nice, close to walk to the light house . There are a lack of amenities. Boring at night.
8
Heidi
1 de jun. de 2026
·
Hospedou-se por 4 noites
I loved the space for my family of five. I look forward to the renovation. The staff was amazing.
I loved the space for my family of five. I look forward to the renovation. The staff was amazing.
10
Alexandra
28 de mai. de 2026
·
Hospedou-se por 6 noites
Great hotel, right on the beach. We loved the pool area, and staff were friendly and helpful. Highly recommended, and we would definitely stay here again.
Great hotel, right on the beach. We loved the pool area, and staff were friendly and helpful. Highly recommended, and we would definitely stay here again.
10
Alejandro
27 de mai. de 2026
·
Hospedou-se por 5 noites
Limpieza
Limpieza
Políticas da propriedade
Check-in
Checkout
De 15:00 a 23:59
Antes de 12:00
Tem uma pergunta?
As respostas instantâneas de IA são baseadas em informações do hotel
Preços para próximas datas
setembro 2026
dom. | seg. | ter. | qua. | qui. | sex. | sáb. |
|---|---|---|---|---|---|---|
outubro 2026
dom. | seg. | ter. | qua. | qui. | sex. | sáb. |
|---|---|---|---|---|---|---|
Mais barato
Mais caro
Preço médio por noite entre as ofertas, com impostos e taxas.
Preços em USD para 2 hóspedes, atualizados diariamente.
- 2026-09-19: 113.79595671386718USD
- 2026-09-20: 113.7568882484436USD
- 2026-09-21: 113.79595671386718USD
- 2026-09-22: 113.79595671386718USD
- 2026-09-23: 118.18418350067138USD
- 2026-09-24: 124.79002080993652USD
- 2026-09-25: 127.00764009017944USD
- 2026-09-26: 121.2731407836914USD
- 2026-09-27: 107.956399054718USD
- 2026-09-28: 109.27452406311035USD
- 2026-09-29: 109.21120529937744USD
- 2026-09-30: 109.35288869628906USD
- 2026-10-01: 118.13716296920775USD
- 2026-10-02: 118.13716296920775USD
- 2026-10-03: 82.35293585128784USD
- 2026-10-04: 118.18418350067138USD
- 2026-10-05: 109.27452406311035USD
- 2026-10-06: 109.27452406311035USD
- 2026-10-07: 109.27452406311035USD
- 2026-10-08: 109.27452406311035USD
- 2026-10-09: 130.34843615188598USD
- 2026-10-10: 129.9268277694702USD
- 2026-10-11: 118.13716296920775USD
- 2026-10-12: 118.18418350067138USD
- 2026-10-13: 118.13716296920775USD
- 2026-10-14: 118.18418350067138USD
- 2026-10-15: 82.35293585128784USD
- 2026-10-16: 127.09383418045043USD
- 2026-10-17: 127.00764009017944USD
- 2026-10-18: 109.35288869628906USD
- 2026-10-19: 111.62617243881225USD
- 2026-10-20: 109.35288869628906USD
- 2026-10-21: 109.35288869628906USD
- 2026-10-22: 120.74434590759276USD
- 2026-10-23: 127.09383418045043USD
- 2026-10-24: 127.09383418045043USD
- 2026-10-25: 120.90100511169433USD
- 2026-10-26: 118.22335705947876USD
- 2026-10-27: 120.69432145690917USD
- 2026-10-28: 118.22335705947876USD
- 2026-10-29: 120.74434590759276USD
- 2026-10-30: 129.78268343582153USD
- 2026-10-31: 129.78268343582153USD
- 2026-11-01: 139.37382092056274USD
- 2026-11-02: 120.69432145690917USD
- 2026-11-03: 120.69432145690917USD
- 2026-11-04: 120.69432145690917USD
- 2026-11-05: 120.69432145690917USD
- 2026-11-06: 129.95080657653807USD
- 2026-11-07: 139.82792067413328USD
- 2026-11-08: 116.99309011993408USD
- 2026-11-09: 120.69432145690917USD
- 2026-11-10: 129.88073556289672USD
- 2026-11-11: 127.05465186386108USD
- 2026-11-12: 129.74818653259277USD
- 2026-11-13: 129.78268343582153USD
- 2026-11-14: 141.7956454032898USD
- 2026-11-15: 127.09383418045043USD
- 2026-11-16: 118.22335705947876USD
- 2026-11-17: 120.72377387771606USD
- 2026-11-18: 120.88098482208251USD
- 2026-11-19: 120.69432145690917USD
A equipe da recepção vai receber os hóspedes no momento da chegada. A informação fornecida pela propriedade pode ser traduzida com ferramentas automáticas de tradução.
O check-in deve ser feito por alguém que tenha pelo menos 18 anos de idade.
- Pessoas extras podem incorrer em taxas adicionais que variam dependendo da política da propriedade.
- Documento de identificação oficial com foto e cartão de crédito, cartão de débito ou depósito em dinheiro podem ser exigidos no momento do check-in para despesas extras.
- Solicitações especiais estão sujeitas à disponibilidade no momento do check-in e podem incorrer em taxas adicionais. Essas solicitações não estão garantidas.
- O nome do titular do cartão de crédito utilizado no check-in para despesas extras deve ser o mesmo nome do hóspede titular utilizado na reserva do quarto
- Esta propriedade aceita cartões de crédito. Não são aceitos pagamentos em dinheiro.
- Os recursos de segurança disponíveis na propriedade incluem extintor de incêndio e detector de fumaça
- Esta propriedade tem espaços externos, como sacadas, pátios ou terraços, que podem não ser adequados para crianças; se tiver alguma preocupação, recomendamos entrar em contato com a propriedade antes da chegada para confirmar se é possível acomodar você em um quarto adequado
- Até 5 crianças de até 12 anos de idade têm estadia gratuita quando ocupam o quarto dos pais ou guardiães, usando as camas existentes.
- É proibida a entrada de animais, inclusive cães-guia, nesta propriedade.
- Há trabalhos de construção em um prédio vizinho, podendo causar barulho.
Há restrições de altura no estacionamento.
- Taxa para estacionamento sem manobrista: MXN 87.00 por dia
- Check-out tardio disponível mediante uma taxa (sujeito à disponibilidade)
A lista acima pode estar incompleta. As taxas e os depósitos podem não incluir impostos e estão sujeitos a mudanças.
Comodidades populares
Estacionamento
Restaurante
Piscina
Centro de negócios
Serviço de quarto
Balcão de turismo
Serviços
Centro de negócios
Balcão de turismo
Serviço de câmbio
Cofre
Armazenamento de bagagem
Área de fumantes
Lavanderia self-service
24-Hour Front Desk
Concierge Services
Atividades
Piscina
Praia privada
Jardim
Praia (na proximidade)
Karaoke
Piscina externa
Mobiliário de área externa
Pool (Seasonal Outdoor)
Tênis de mesa
Fitness Center (nearby)
Geral
Serviço de quarto
Restaurante
Quartos de não fumantes
Banheira/Jacuzzi
Massagem
Almoços embalados
Sala para família
Beach Sun Loungers
Snack Bar/Deli
Wheelchair Accessible (Limited)
Estacionamento
Estacionamento
Parking Onsite
Internet
WiFi