Grand Faro Los Cabos - All Inclusive
240 $US
/nuit
Moyenne pour novembre
Prix pour Grand Faro Los Cabos - All Inclusive
Sélectionnez les dates pour voir les prix et les disponibilités
240 $US
/nuit
Moyenne pour novembre
Prix moyens mensuels
À Grand Faro Los Cabos - All Inclusive, les prix par nuit s'élèvent en moyenne à 189 $US pendant le mois le moins cher (septembre) et à 293 $US pendant le mois le plus cher (mars), sur la base des 12 derniers mois.
| Mois | Prix moyen |
|---|---|
| janvier | 240 $US |
| février | 260 $US |
| mars | 293 $US |
| avril | 228 $US |
| mai | 201 $US |
| juin | 191 $US |
| juillet | 200 $US |
| août | 201 $US |
| septembre | 189 $US |
| octobre | 199 $US |
| novembre | 240 $US |
| décembre | 220 $US |
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nov. · 240 $US
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Le plus cher : mars (env. 293 $US)
Le moins cher : septembre (env. 189 $US)
À propos de cet établissement
Établissement tout inclus avec 5 piscines extérieures, des services de spa et 6 restaurants à San José del Cabo.
Restaurant
Piscine
Ascenseur
Service en chambre
Concierge
Service de voiturier
Emplacement
Blvd. San Jose S/N Lote 9, Seccion Hotelera, Campo de Golf Fonatur, San Jose del Cabo, Los Cabos, Basse-Californie du Sud, Mexique
Options de chambre
Superior Room, Balcony- 1 King Bed
Deluxe Ocean View
2
Superior
Détails de la chambre
1 Très Grand Lit Double
2 Lits Doubles
ClimatisationRéfrigérateurSalle de bain privéeEntrée privée
Deluxe Double Room (Ocean View)
Double Room Superior with Sea View
Superior Ocean View
Double Superior
Superior Room, Balcony, Ocean View- 1 King Bed
Double Room Superior with Garden View
Superior Beach Front
Premium Junior Room (Beach View)
Deluxe Room, Balcony, Ocean View- 1 King Bed
Superior Double Room (Ocean View)
Premium Suite (Beach View)
1
Presidential Suite
Détails de la chambre
ClimatisationMini barTélévision
Premium Suite, Beach View (Level)
Détails de la chambre
Superior Room
Détails de la chambre
4
Premium Room, Sea View (Deluxe Level)
Détails de la chambre
1 Très Grand Lit Double
2 Lits Doubles
ClimatisationRéfrigérateurSalle de bain privéeEntrée privée
Double Room Deluxe with Beach View
Premium Suite, Ocean View (Level)
Détails de la chambre
Premium Room (Beach View)
Junior Room, Beach View (Premium Level)
Détails de la chambre
Beachfront Junior Suite
2
Superior Room (Sea View)
Détails de la chambre
1 Très Grand Lit Double
2 Lits Doubles
ClimatisationRéfrigérateurSalle de bain privéeEntrée privée
Superior Room, Sea View
Détails de la chambre
Premium Room, Beach View (Premium Level)
Détails de la chambre
Premium Junior Single Suite
Double Room Deluxe with Sea View
Premium Deluxe Room (Sea View)
Superior Double Room
Beachfront Superior Double Room
Superior Double Room (Sea View)
Premium Suite (Ocean View)
Superior Single Room
Avis des voyageurs sur Grand Faro Los Cabos - All Inclusive
7.8
Bien
Basé sur 671 avis vérifiés
Qui séjourne ici ?
Affaires
5%
Couples
49%
Familles
33%
Groupes
9%
Solo
1%
Ce qu'en disent des voyageurs
Résumé généré par l'IA basé sur les avis récents des voyageurs
Les voyageurs décrivent le Barceló Grand Faro Los Cabos comme un tout-inclus en bord de mer plus calme, avec une qualité de nourriture variable et des installations affectées par des rénovations et un entretien en cours. Il offre des vues panoramiques sur l'océan, plusieurs piscines et des espaces généralement propres, mais avec un service parfois inégal.
Lire plusCes informations vous ont-elles été utiles ?
Ce qu'en disent des voyageurs
Les voyageurs décrivent le Barceló Grand Faro Los Cabos comme un tout-inclus en bord de mer plus calme, avec une qualité de nourriture variable et des installations affectées par des rénovations et un entretien en cours. Il offre des vues panoramiques sur l'océan, plusieurs piscines et des espaces généralement propres, mais avec un service parfois inégal.
Les clients apprécient souvent le personnel attentionné, les espaces de piscine relaxants et les magnifiques vues sur la plage, avec parfois des mentions spéciales pour les activités proposées. Les plaintes récurrentes concernent les buffets fades ou répétitifs et les difficultés à obtenir des réservations au restaurant, la fermeture de certains lieux et les ascenseurs en panne, des problèmes de climatisation ou d'eau chaude dans les chambres, ainsi que la pression pour assister à des présentations de timeshare en période de sous-effectif.
Attendez-vous à un séjour paisible en bord de mer avec de belles vues si vous pouvez faire abstraction de la constance de la nourriture et des petits problèmes d'installation.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Équipements
Des rénovations en cours, des lieux fermés (phare/Sky Bar ou restaurant de sushis à certaines dates) et des pannes d'ascenseur fréquentes sont signalées. Les piscines sont un point fort, mais certains notent des problèmes de température ou de propreté et des pénuries occasionnelles de stocks au bar.
Avis de voyageur à ce sujet
8
Lisa Elaine
31 mai 2025
·
A séjourné 7 nuits
Friendly staff. Lobby area and lobby bar under construction
Friendly staff. Lobby area and lobby bar under construction
8
Ria
10 mai 2025
·
A séjourné 7 nuits
Property & rooms clean. Renovations happening, closed restaurant/ bars and a couple of elevators not working. Sit down restaurants great food, buffet had delicious fresh seafood, rest of buffet average. Friendliest staff yet!! Especially Zarel, Jorge and Edgar. I felt very safe at the property
Property & rooms clean. Renovations happening, closed restaurant/ bars and a couple of elevators not working. Sit down restaurants great food, buffet had delicious fresh seafood, rest of buffet average. Friendliest staff yet!! Especially Zarel, Jorge and Edgar. I felt very safe at the property
6
Lewis
5 mai 2025
·
A séjourné 7 nuits
GR Solaris Lighthouse is a reasonable budget all-inclusive option for staying in San Jose Del Cabo, however, several things could have been improved. For starters, the lighthouse part of the hotel (arguably the coolest aspect of the hotel and one of the reasons we chose this place) was closed for renovations and this was not advertised prior to booking. To go along with this, the hotel hid this fact by stating 'the elevator is broken so the lighthouse is closed until it is fixed'. We stayed for a week and the elevator never got fixed so they openly lied there. Our room was a deluxe room with ocean view which was very clean and had a great bath tub... until we tried it on our third day to which the hot water tap was brown. Upon calling about this, they suggested to run the tap until it was clear but it never became clear and had a yellow-ish tint, highly disappointing considering we upgraded deliberately to use the tub. The main buffet restaurant was also not great regarding the food but probably as expected as budget all-inclusives go. The Mexican and Italian restaurants were better but the required dress code enforcement was inconsistent (I was refused entry wearing open-toe sandals only to come back with 'correct' footwear to see that the hostess had let in numerous groups with flip flops on, extremely infuriating!) Overall, not a terrible stay but certainly not a 4-star experience in which it is advertised for. We won't be staying again.
GR Solaris Lighthouse is a reasonable budget all-inclusive option for staying in San Jose Del Cabo, however, several things could have been improved. For starters, the lighthouse part of the hotel (arguably the coolest aspect of the hotel and one of the reasons we chose this place) was closed for renovations and this was not advertised prior to booking. To go along with this, the hotel hid this fact by stating 'the elevator is broken so the lighthouse is closed until it is fixed'. We stayed for a week and the elevator never got fixed so they openly lied there. Our room was a deluxe room with ocean view which was very clean and had a great bath tub... until we tried it on our third day to which the hot water tap was brown. Upon calling about this, they suggested to run the tap until it was clear but it never became clear and had a yellow-ish tint, highly disappointing considering we upgraded deliberately to use the tub. The main buffet restaurant was also not great regarding the food but probably as expected as budget all-inclusives go. The Mexican and Italian restaurants were better but the required dress code enforcement was inconsistent (I was refused entry wearing open-toe sandals only to come back with 'correct' footwear to see that the hostess had let in numerous groups with flip flops on, extremely infuriating!) Overall, not a terrible stay but certainly not a 4-star experience in which it is advertised for. We won't be staying again.
8
Ricardo Alberto
22 juil. 2025
·
A séjourné 4 nuits
Grounds are well maintained. Was there for 4 nights, swim up pool bar run out of mezcal on our first day and never restocked it for the rest of our trip,bartenders suggested we go complain to the front desk because the hotel refuses to restock the bars.
Grounds are well maintained. Was there for 4 nights, swim up pool bar run out of mezcal on our first day and never restocked it for the rest of our trip,bartenders suggested we go complain to the front desk because the hotel refuses to restock the bars.
6
Kristin
13 oct. 2024
·
A séjourné 6 nuits
They just got the property on the 1st of October. The property needs a lot of work. The pools were in need of a lot of work with cracked/ broken tiles. The swim up had really cloudy, brownish water. The floats in the pool had a green film. No excuse, there were literally less than 20 people staying at the resort. We did see the infinity pool getting chlorinated so hit that one up. Bars/ lounges were closed. Service (edgar at the buffet) was excellent. We did do the presentation but still awaiting our vouchers for future travel 3 days, later...
They just got the property on the 1st of October. The property needs a lot of work. The pools were in need of a lot of work with cracked/ broken tiles. The swim up had really cloudy, brownish water. The floats in the pool had a green film. No excuse, there were literally less than 20 people staying at the resort. We did see the infinity pool getting chlorinated so hit that one up. Bars/ lounges were closed. Service (edgar at the buffet) was excellent. We did do the presentation but still awaiting our vouchers for future travel 3 days, later...
6
Geeta
14 mai 2025
·
A séjourné 7 nuits
Things were still not open. Sushi restaurant was not open. Skybar was not open. Food was fine. Pool entertainment was awesome - well done by Ari and Alfredo. We didn’t get to use the facilities next door at their sister hotel. Good experience. Staff was very nice.
Things were still not open. Sushi restaurant was not open. Skybar was not open. Food was fine. Pool entertainment was awesome - well done by Ari and Alfredo. We didn’t get to use the facilities next door at their sister hotel. Good experience. Staff was very nice.
6
Melissa
4 juil. 2025
·
A séjourné 3 nuits
Air conditioning and elevators don’t work on the entire property…
Air conditioning and elevators don’t work on the entire property…
6
Jacob
27 juin 2025
·
A séjourné 4 nuits
The property is right on the beach and has a lovely view! However, the beach is not suitable for swimming. The pools are nice. However, the temperatures varied throughout our stay and the hot tub was not hot/warm. The room was clean and met overall expectations. The elevator was out of service so we had to take the stairs during the entirety of our stay (not a huge deal but something to note). The food was pretty average but there were a lot of options at the buffet. Overall we had a good time, staff was nice.
The property is right on the beach and has a lovely view! However, the beach is not suitable for swimming. The pools are nice. However, the temperatures varied throughout our stay and the hot tub was not hot/warm. The room was clean and met overall expectations. The elevator was out of service so we had to take the stairs during the entirety of our stay (not a huge deal but something to note). The food was pretty average but there were a lot of options at the buffet. Overall we had a good time, staff was nice.
8
michael
1 avr. 2025
·
A séjourné 9 nuits
Everything wasgood, except no wifi in room. 2 of 3 elevators not working in our building
Everything wasgood, except no wifi in room. 2 of 3 elevators not working in our building
4
Veronica
27 mars 2025
·
A séjourné 2 nuits
Very, very disappointed with this hotel stay. Most elevators throughout the resort were out of order including their main elevator for their Lighthouse Bar which was closed as a result. Food was very poor in buffet areas with lots of items missing like butter, black tea and when asked staff were not helpful and actually ignored us. Reservations at the two select restaurants were very difficult to get before 8:30 in the evening, if at all. Several lights were out in the bedroom. At $450 per night this is by no means a cheap hotel.
Very, very disappointed with this hotel stay. Most elevators throughout the resort were out of order including their main elevator for their Lighthouse Bar which was closed as a result. Food was very poor in buffet areas with lots of items missing like butter, black tea and when asked staff were not helpful and actually ignored us. Reservations at the two select restaurants were very difficult to get before 8:30 in the evening, if at all. Several lights were out in the bedroom. At $450 per night this is by no means a cheap hotel.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Propreté
Les chambres et les espaces communs sont souvent décrits comme propres et bien entretenus. Plusieurs critiques font état de lacunes d'hygiène au niveau des piscines et de problèmes occasionnels tels que la réutilisation de gobelets.
Avis de voyageur à ce sujet
8
Anna Marie J
24 mars 2025
·
A séjourné 7 nuits
Grounds were well kept very clean. Food and drinks were awesome Staff very helpful overall great stay
Grounds were well kept very clean. Food and drinks were awesome Staff very helpful overall great stay
8
GIVARA
12 août 2025
·
A séjourné 5 nuits
I truly enjoyed my stay at GR Solaris. The property was immaculately clean and the rooms were spacious and comfortable. The food was good overall, though I believe it would benefit from using fresher ingredients and offering more variety in the selection. The pool area was absolutely amazing – a highlight of our stay, especially for the kids. I would like to extend a special thanks to Mrs. Fernanda, the Customer Service Manager. She was incredibly professional, kind, and attentive. Upon our arrival, she welcomed us with a thoughtful gesture of champagne and a tray of chocolate-covered strawberries, which we truly appreciated. She also helped us secure restaurant reservations in advance, making our experience much smoother. As a generous courtesy from management, Mrs. Fernanda offered us a late check-out at 5 PM due to our evening flight, which allowed us to enjoy one more relaxing day by the pool – a wonderful bonus for the whole family. 😊
I truly enjoyed my stay at GR Solaris. The property was immaculately clean and the rooms were spacious and comfortable. The food was good overall, though I believe it would benefit from using fresher ingredients and offering more variety in the selection. The pool area was absolutely amazing – a highlight of our stay, especially for the kids. I would like to extend a special thanks to Mrs. Fernanda, the Customer Service Manager. She was incredibly professional, kind, and attentive. Upon our arrival, she welcomed us with a thoughtful gesture of champagne and a tray of chocolate-covered strawberries, which we truly appreciated. She also helped us secure restaurant reservations in advance, making our experience much smoother. As a generous courtesy from management, Mrs. Fernanda offered us a late check-out at 5 PM due to our evening flight, which allowed us to enjoy one more relaxing day by the pool – a wonderful bonus for the whole family. 😊
2
Tanya
29 mars 2025
·
A séjourné 7 nuits
Dirty pools. Food was poor. Do not reccomend.
Dirty pools. Food was poor. Do not reccomend.
8
Jeffrey Ryan Van
25 févr. 2025
·
A séjourné 7 nuits
More dining options would be good. Found the service at the restaurants to be very slow- there was a staffing shortage. You had to pay for the little coffee shop onsite, and only one bar open during the day time hours starting at 10 am. We were surprised the lobby bar was only open in the evenings. The pizza was very good and made to order- however you were not allowed to take it out of the buffet area- which were very loud. We stayed in a deluxe overview room, it was very nice and clean. Loved the towel animals.
More dining options would be good. Found the service at the restaurants to be very slow- there was a staffing shortage. You had to pay for the little coffee shop onsite, and only one bar open during the day time hours starting at 10 am. We were surprised the lobby bar was only open in the evenings. The pizza was very good and made to order- however you were not allowed to take it out of the buffet area- which were very loud. We stayed in a deluxe overview room, it was very nice and clean. Loved the towel animals.
6
Kristin
13 oct. 2024
·
A séjourné 6 nuits
They just got the property on the 1st of October. The property needs a lot of work. The pools were in need of a lot of work with cracked/ broken tiles. The swim up had really cloudy, brownish water. The floats in the pool had a green film. No excuse, there were literally less than 20 people staying at the resort. We did see the infinity pool getting chlorinated so hit that one up. Bars/ lounges were closed. Service (edgar at the buffet) was excellent. We did do the presentation but still awaiting our vouchers for future travel 3 days, later...
They just got the property on the 1st of October. The property needs a lot of work. The pools were in need of a lot of work with cracked/ broken tiles. The swim up had really cloudy, brownish water. The floats in the pool had a green film. No excuse, there were literally less than 20 people staying at the resort. We did see the infinity pool getting chlorinated so hit that one up. Bars/ lounges were closed. Service (edgar at the buffet) was excellent. We did do the presentation but still awaiting our vouchers for future travel 3 days, later...
10
Jorge
18 juin 2025
·
A séjourné 7 nuits
Súper limpio gran atención buenas instalaciones. Muy recomendable!!
Súper limpio gran atención buenas instalaciones. Muy recomendable!!
10
Krista
1 mars 2025
·
A séjourné 6 nuits
The resort was beautiful. The staff was friendly and attentive. The food was what you would expect from an all inclusive. The landscaping and grounds were meticulously maintained. The area around the resort had plenty of options for shopping, restaurants and cafes. We look forward to our next visit.
The resort was beautiful. The staff was friendly and attentive. The food was what you would expect from an all inclusive. The landscaping and grounds were meticulously maintained. The area around the resort had plenty of options for shopping, restaurants and cafes. We look forward to our next visit.
4
Elena
2 août 2025
·
A séjourné 5 nuits
Drinks were water down, pool bartenders either overworked or underpaid. The food as barely edible and areas not very sanitary. Not many activities and shows although they tried were not great. Cleaning ladies for the rooms were excellent After checking in they send you to talk to someone and they want you to join their club, once I denied they were rude.
Drinks were water down, pool bartenders either overworked or underpaid. The food as barely edible and areas not very sanitary. Not many activities and shows although they tried were not great. Cleaning ladies for the rooms were excellent After checking in they send you to talk to someone and they want you to join their club, once I denied they were rude.
2
Jane
27 avr. 2025
·
A séjourné 8 nuits
They picked the cups out of the garbage by the pool to reuse. Absolutely terrible!
They picked the cups out of the garbage by the pool to reuse. Absolutely terrible!
10
Sarah
5 juil. 2025
·
A séjourné 4 nuits
We spent 5 days there and everyone was so nice. They cleaned our room everyday and even folded our clothes which was unusual to us. They also restocked our fridge everyday with water and beer. We had an ocean room with a balcony which was beautiful to see every morning. Also it was nice to actually leave the resort and walk to town with restaurants, bars, and music. All the locals are really nice. The only thing we didn’t like is the Time Share sales people but you can just say, “No thank you, I’m not interested “. We will definitely go back.
We spent 5 days there and everyone was so nice. They cleaned our room everyday and even folded our clothes which was unusual to us. They also restocked our fridge everyday with water and beer. We had an ocean room with a balcony which was beautiful to see every morning. Also it was nice to actually leave the resort and walk to town with restaurants, bars, and music. All the locals are really nice. The only thing we didn’t like is the Time Share sales people but you can just say, “No thank you, I’m not interested “. We will definitely go back.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Chambres
Beaucoup apprécient la vue sur l'océan et les lits confortables, mais des problèmes d'entretien récurrents apparaissent, notamment une climatisation faible, une eau chaude incohérente, des équipements vieillissants ou défectueux et une connexion Wi-Fi limitée dans les chambres.
Avis de voyageur à ce sujet
8
Nicholas MICHAEL
16 juil. 2025
·
A séjourné 6 nuits
Beautiful property and staff was super!!! Especially Luis around the pool. He was fantastic! The air conditioning in the room could have been colder, only one elevator worked, and my husband got stuck on it once. Refrigerator in room quit working. Food was mediocre, a bit on the bland side the pools were fabulous and the Resort was very quiet and safe.
Beautiful property and staff was super!!! Especially Luis around the pool. He was fantastic! The air conditioning in the room could have been colder, only one elevator worked, and my husband got stuck on it once. Refrigerator in room quit working. Food was mediocre, a bit on the bland side the pools were fabulous and the Resort was very quiet and safe.
4
Rabi
26 juin 2025
·
A séjourné 4 nuits
Disappointing Experience – Not Worth the Price I recently stayed at this resort and, unfortunately, it did not live up to expectations. The overall service was mediocre at best. The front desk staff were particularly unfriendly and unwelcoming, which set a negative tone from the moment we arrived. It felt like we were more of a burden than valued guests. The food across most of the resort was underwhelming—bland, poorly presented, and certainly not what you’d expect from a property in this price range. The only exception was the sushi restaurant, which was excellent. Great quality, attentive service, and truly the highlight of the dining experience. It’s a shame because the property itself has potential, but the lack of hospitality and attention to detail really diminished our stay. I won’t be returning and would not recommend it to anyone seeking a true resort-level experience.
Disappointing Experience – Not Worth the Price I recently stayed at this resort and, unfortunately, it did not live up to expectations. The overall service was mediocre at best. The front desk staff were particularly unfriendly and unwelcoming, which set a negative tone from the moment we arrived. It felt like we were more of a burden than valued guests. The food across most of the resort was underwhelming—bland, poorly presented, and certainly not what you’d expect from a property in this price range. The only exception was the sushi restaurant, which was excellent. Great quality, attentive service, and truly the highlight of the dining experience. It’s a shame because the property itself has potential, but the lack of hospitality and attention to detail really diminished our stay. I won’t be returning and would not recommend it to anyone seeking a true resort-level experience.
6
Monica
7 juil. 2025
·
A séjourné 4 nuits
The property was clean for the most part. I would just say it’s an older property. Pool area chairs and tables can use better cleaning or replacing. The room was clean. Bed was comfortable. I struggle going on vacation because of the bed but I would say it was comfy!
The property was clean for the most part. I would just say it’s an older property. Pool area chairs and tables can use better cleaning or replacing. The room was clean. Bed was comfortable. I struggle going on vacation because of the bed but I would say it was comfy!
6
Katie
29 avr. 2025
·
A séjourné 5 nuits
I didn't like that there was no hot water not in the shower not in the hot tub and this was not told before when we checked in. We stayed there five nights with no hot water lukewarm at best. Front desk was rude about returning our towels and acted like we stole them. The resort needs to work out a few issues and then it will be nice. The fiesta night dinner was gross it was like all weeks leftovers. It was fairly empty the week we stayed April 22nd through the 27th
I didn't like that there was no hot water not in the shower not in the hot tub and this was not told before when we checked in. We stayed there five nights with no hot water lukewarm at best. Front desk was rude about returning our towels and acted like we stole them. The resort needs to work out a few issues and then it will be nice. The fiesta night dinner was gross it was like all weeks leftovers. It was fairly empty the week we stayed April 22nd through the 27th
6
Leanna
24 juin 2025
·
A séjourné 7 nuits
This being my second time to this resort since the Solaris took over for the Barcelo, I have been very very disappointed. The staff is still amazing and great, but some of the staff members from the Solaris focus solely on members, and I was basically told that if I did not get a timeshare membership that I was a nobody after being to the resort close to 50 times as the Barcelo would I recommend going back no the only reason I would ever go back is due to the staff that have stayed although about 40 percent of the staff that was at the Barcelo have left due to new management changes. Also the changes in the food at the à la carte restaurants is awful twice now I have felt very sick after eating there. I had a girlfriend that got food poisoning, and from swimming in the infinity pool, her hair turned green and their response to this was that it was her shampoo or her detergent since other people‘s white bathing suits also turned green. I believe if we were a member, it would’ve been seriously taken care of but being not members of a timeshare they could care less that is just my personal opinion love the resort for years and years having been there close to 50 times before really thinking again about not going back and going to somewhere else
This being my second time to this resort since the Solaris took over for the Barcelo, I have been very very disappointed. The staff is still amazing and great, but some of the staff members from the Solaris focus solely on members, and I was basically told that if I did not get a timeshare membership that I was a nobody after being to the resort close to 50 times as the Barcelo would I recommend going back no the only reason I would ever go back is due to the staff that have stayed although about 40 percent of the staff that was at the Barcelo have left due to new management changes. Also the changes in the food at the à la carte restaurants is awful twice now I have felt very sick after eating there. I had a girlfriend that got food poisoning, and from swimming in the infinity pool, her hair turned green and their response to this was that it was her shampoo or her detergent since other people‘s white bathing suits also turned green. I believe if we were a member, it would’ve been seriously taken care of but being not members of a timeshare they could care less that is just my personal opinion love the resort for years and years having been there close to 50 times before really thinking again about not going back and going to somewhere else
8
jorge
29 avr. 2025
·
A séjourné 2 nuits
The place is ok. There’s something like a motor working all night and the sound kept me up all night.
The place is ok. There’s something like a motor working all night and the sound kept me up all night.
8
Vivian
8 avr. 2025
·
A séjourné 7 nuits
Friendly staff, room was ok needs a bit of an update bathroom tap dripped; complimentary bar was not really stocked had 2 beer no other options not convenient if not a beer drinker! Nice to have the bottled water
Friendly staff, room was ok needs a bit of an update bathroom tap dripped; complimentary bar was not really stocked had 2 beer no other options not convenient if not a beer drinker! Nice to have the bottled water
6
Jacob
27 juin 2025
·
A séjourné 4 nuits
The property is right on the beach and has a lovely view! However, the beach is not suitable for swimming. The pools are nice. However, the temperatures varied throughout our stay and the hot tub was not hot/warm. The room was clean and met overall expectations. The elevator was out of service so we had to take the stairs during the entirety of our stay (not a huge deal but something to note). The food was pretty average but there were a lot of options at the buffet. Overall we had a good time, staff was nice.
The property is right on the beach and has a lovely view! However, the beach is not suitable for swimming. The pools are nice. However, the temperatures varied throughout our stay and the hot tub was not hot/warm. The room was clean and met overall expectations. The elevator was out of service so we had to take the stairs during the entirety of our stay (not a huge deal but something to note). The food was pretty average but there were a lot of options at the buffet. Overall we had a good time, staff was nice.
8
Maria Elena
6 juil. 2025
·
A séjourné 2 nuits
We like the pools and the restaurants. The air conditioning was not working the first day of our stay, we just went to the pool to cool off, the AC was fixed the next day. Overall our stay was great.
We like the pools and the restaurants. The air conditioning was not working the first day of our stay, we just went to the pool to cool off, the AC was fixed the next day. Overall our stay was great.
8
Eric
26 févr. 2025
·
A séjourné 6 nuits
Overall we really liked our stay at the Solaris Lighthouse resort. First, the staff were incredible. This includes the bar staff at the pool, like Luis! The breakfast staff were hustling to meet everyone’s needs. Martha, who was the hostess for our son’s wedding at the was top notch! Sabas, who is a trainee working at the concierge desk was awesome and helped get our luggage from the airport and had great suggestions on what to do. The breakfast buffet was fantastic each day with a variety of things to choose from like fresh fruit, cereals, cook to order eggs, etc. The lunch buffet was marginal at best. It was the same thing each day and not great choices. The dinner buffet was decent and the Italian restaurant was great but you need a reservation for that. Mario, our waiter was excellent there! We tried the Mexican restaurant the first night and walked out after not getting waited on for 15 minutes. The pools were all excellent and felt like they were clean each day. It was annoying having to get up early to get a chair, but not sure how to solve that one. Our room was ok. The USB ports did not work at all and the screen door almost fell off each time you went on the balcony. We had a beach front room and the view of the ocean was great. You can tell that Solaris is working on the property to get it fixed up and I think it will be even better in a short time. I will go back but will wait a little while until they get the kinks worked out. Staff was fab!!
Overall we really liked our stay at the Solaris Lighthouse resort. First, the staff were incredible. This includes the bar staff at the pool, like Luis! The breakfast staff were hustling to meet everyone’s needs. Martha, who was the hostess for our son’s wedding at the was top notch! Sabas, who is a trainee working at the concierge desk was awesome and helped get our luggage from the airport and had great suggestions on what to do. The breakfast buffet was fantastic each day with a variety of things to choose from like fresh fruit, cereals, cook to order eggs, etc. The lunch buffet was marginal at best. It was the same thing each day and not great choices. The dinner buffet was decent and the Italian restaurant was great but you need a reservation for that. Mario, our waiter was excellent there! We tried the Mexican restaurant the first night and walked out after not getting waited on for 15 minutes. The pools were all excellent and felt like they were clean each day. It was annoying having to get up early to get a chair, but not sure how to solve that one. Our room was ok. The USB ports did not work at all and the screen door almost fell off each time you went on the balcony. We had a beach front room and the view of the ocean was great. You can tell that Solaris is working on the property to get it fixed up and I think it will be even better in a short time. I will go back but will wait a little while until they get the kinks worked out. Staff was fab!!
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Service
Le personnel est largement salué pour sa gentillesse et son dévouement, mais le sous-effectif entraîne un service lent et des difficultés à joindre le personnel de soutien. Plusieurs clients font état de tentatives de vente agressives de timeshare et de processus d'enregistrement et de réservation de dîner inégaux.
Avis de voyageur à ce sujet
8
George
11 févr. 2025
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A séjourné 11 nuits
Beautiful beach and pools,landscaping,whale watching from the beach,Silva at cleaning the room,Fran our host in the reception area was very good.Overall a pleasant and beautiful staff with great service and food.Thank you all for making our vacation a great one.
Beautiful beach and pools,landscaping,whale watching from the beach,Silva at cleaning the room,Fran our host in the reception area was very good.Overall a pleasant and beautiful staff with great service and food.Thank you all for making our vacation a great one.
6
Swania
22 oct. 2024
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A séjourné 6 nuits
The front desk staff was terrible. The resort was had changed ownership and I was notified and did the proper changes that was needed to be done. I got to the resort and my reservations were canceled with no notification. The front desk staff (manager Jerusalem) was not trying to accommodate me the price I was locked into before the changes. All he kept saying was he could give me a room but it was a standard at a cheap price. I ended up coming to Expedia and getting the room I orginally reserved cheaper than what Jerusalem was offering me.
The front desk staff was terrible. The resort was had changed ownership and I was notified and did the proper changes that was needed to be done. I got to the resort and my reservations were canceled with no notification. The front desk staff (manager Jerusalem) was not trying to accommodate me the price I was locked into before the changes. All he kept saying was he could give me a room but it was a standard at a cheap price. I ended up coming to Expedia and getting the room I orginally reserved cheaper than what Jerusalem was offering me.
8
Jeffrey Ryan Van
25 févr. 2025
·
A séjourné 7 nuits
More dining options would be good. Found the service at the restaurants to be very slow- there was a staffing shortage. You had to pay for the little coffee shop onsite, and only one bar open during the day time hours starting at 10 am. We were surprised the lobby bar was only open in the evenings. The pizza was very good and made to order- however you were not allowed to take it out of the buffet area- which were very loud. We stayed in a deluxe overview room, it was very nice and clean. Loved the towel animals.
More dining options would be good. Found the service at the restaurants to be very slow- there was a staffing shortage. You had to pay for the little coffee shop onsite, and only one bar open during the day time hours starting at 10 am. We were surprised the lobby bar was only open in the evenings. The pizza was very good and made to order- however you were not allowed to take it out of the buffet area- which were very loud. We stayed in a deluxe overview room, it was very nice and clean. Loved the towel animals.
6
Leanna
24 juin 2025
·
A séjourné 7 nuits
This being my second time to this resort since the Solaris took over for the Barcelo, I have been very very disappointed. The staff is still amazing and great, but some of the staff members from the Solaris focus solely on members, and I was basically told that if I did not get a timeshare membership that I was a nobody after being to the resort close to 50 times as the Barcelo would I recommend going back no the only reason I would ever go back is due to the staff that have stayed although about 40 percent of the staff that was at the Barcelo have left due to new management changes. Also the changes in the food at the à la carte restaurants is awful twice now I have felt very sick after eating there. I had a girlfriend that got food poisoning, and from swimming in the infinity pool, her hair turned green and their response to this was that it was her shampoo or her detergent since other people‘s white bathing suits also turned green. I believe if we were a member, it would’ve been seriously taken care of but being not members of a timeshare they could care less that is just my personal opinion love the resort for years and years having been there close to 50 times before really thinking again about not going back and going to somewhere else
This being my second time to this resort since the Solaris took over for the Barcelo, I have been very very disappointed. The staff is still amazing and great, but some of the staff members from the Solaris focus solely on members, and I was basically told that if I did not get a timeshare membership that I was a nobody after being to the resort close to 50 times as the Barcelo would I recommend going back no the only reason I would ever go back is due to the staff that have stayed although about 40 percent of the staff that was at the Barcelo have left due to new management changes. Also the changes in the food at the à la carte restaurants is awful twice now I have felt very sick after eating there. I had a girlfriend that got food poisoning, and from swimming in the infinity pool, her hair turned green and their response to this was that it was her shampoo or her detergent since other people‘s white bathing suits also turned green. I believe if we were a member, it would’ve been seriously taken care of but being not members of a timeshare they could care less that is just my personal opinion love the resort for years and years having been there close to 50 times before really thinking again about not going back and going to somewhere else
10
Allison
10 août 2025
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A séjourné 7 nuits
Staff were friendly and attentive. Had a great stay!
Staff were friendly and attentive. Had a great stay!
4
Dharma
2 juin 2025
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A séjourné 5 nuits
The only reason why I don’t rate the property as terrible is because our bartender at the pool was amazing and suggesting drinks for us to try. But as soon as we go there nothing was explained to us, the memberships and the different levels and restrictions, we were never give a towel card so we didn’t have towels for the first for the pool, we had to call down several times for our bags to be brought to our room since they took them when we arrived, when Luis was supposed to reservations for the restaurants he which the times and dates (disrupting our plans for my sister’s Birthday Dinner) and it wasn’t shared that the property was under construction. There were multiple times that we had to take the long way to our hotel room because the construction blocked our way to get to the elevators. Each day it seemed like there was a new problem and when we went to address it we were shrugged off because we booked on Expedia. They made it a point to be clear that since we used Expedia that they would address our concerns at their convenience. I would highly recommend staying somewhere else especially since the only time they appeared to have everything together was when it looked like there was a site visit happening. It was apparent by all of a sudden, the lifeguard equipment being hung by the pool, the once two out of the four bathrooms stalls(by pool) now miraculously fixed, handicap was available, and the bucket that was used in the bathroom to catch the overflow water was gone
The only reason why I don’t rate the property as terrible is because our bartender at the pool was amazing and suggesting drinks for us to try. But as soon as we go there nothing was explained to us, the memberships and the different levels and restrictions, we were never give a towel card so we didn’t have towels for the first for the pool, we had to call down several times for our bags to be brought to our room since they took them when we arrived, when Luis was supposed to reservations for the restaurants he which the times and dates (disrupting our plans for my sister’s Birthday Dinner) and it wasn’t shared that the property was under construction. There were multiple times that we had to take the long way to our hotel room because the construction blocked our way to get to the elevators. Each day it seemed like there was a new problem and when we went to address it we were shrugged off because we booked on Expedia. They made it a point to be clear that since we used Expedia that they would address our concerns at their convenience. I would highly recommend staying somewhere else especially since the only time they appeared to have everything together was when it looked like there was a site visit happening. It was apparent by all of a sudden, the lifeguard equipment being hung by the pool, the once two out of the four bathrooms stalls(by pool) now miraculously fixed, handicap was available, and the bucket that was used in the bathroom to catch the overflow water was gone
4
Ty
9 avr. 2025
·
A séjourné 1 nuit
First...it took about an hour to check in. We had been standing in line for about 15 minutes with one person at the counter. A second employee came and took someone that just walked through the door. That felt like a slap in the face. We booked on line but they had trouble finding the reservation. When they did finally find it, they said we only paid for one person. I had the email receipt that showed two people. It got resolved but not without a bunch of extra time. We were put on the 5th floor without them telling us the elevators were not working. I felt we paid a premium. It would have been nice if they acknowledged the long wait and two elevators not working.
First...it took about an hour to check in. We had been standing in line for about 15 minutes with one person at the counter. A second employee came and took someone that just walked through the door. That felt like a slap in the face. We booked on line but they had trouble finding the reservation. When they did finally find it, they said we only paid for one person. I had the email receipt that showed two people. It got resolved but not without a bunch of extra time. We were put on the 5th floor without them telling us the elevators were not working. I felt we paid a premium. It would have been nice if they acknowledged the long wait and two elevators not working.
8
Chaya R
21 avr. 2025
·
A séjourné 5 nuits
The staff that were there were amazing but they were very understaffed at the pool bar. Otherwise it was an amazing stay.
The staff that were there were amazing but they were very understaffed at the pool bar. Otherwise it was an amazing stay.
4
Elena
2 août 2025
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A séjourné 5 nuits
Drinks were water down, pool bartenders either overworked or underpaid. The food as barely edible and areas not very sanitary. Not many activities and shows although they tried were not great. Cleaning ladies for the rooms were excellent After checking in they send you to talk to someone and they want you to join their club, once I denied they were rude.
Drinks were water down, pool bartenders either overworked or underpaid. The food as barely edible and areas not very sanitary. Not many activities and shows although they tried were not great. Cleaning ladies for the rooms were excellent After checking in they send you to talk to someone and they want you to join their club, once I denied they were rude.
10
Sarah
5 juil. 2025
·
A séjourné 4 nuits
We spent 5 days there and everyone was so nice. They cleaned our room everyday and even folded our clothes which was unusual to us. They also restocked our fridge everyday with water and beer. We had an ocean room with a balcony which was beautiful to see every morning. Also it was nice to actually leave the resort and walk to town with restaurants, bars, and music. All the locals are really nice. The only thing we didn’t like is the Time Share sales people but you can just say, “No thank you, I’m not interested “. We will definitely go back.
We spent 5 days there and everyone was so nice. They cleaned our room everyday and even folded our clothes which was unusual to us. They also restocked our fridge everyday with water and beer. We had an ocean room with a balcony which was beautiful to see every morning. Also it was nice to actually leave the resort and walk to town with restaurants, bars, and music. All the locals are really nice. The only thing we didn’t like is the Time Share sales people but you can just say, “No thank you, I’m not interested “. We will definitely go back.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Emplacement
Situation en bord de mer avec des vues panoramiques et observation des baleines ; l'océan est généralement dangereux pour la baignade. San José del Cabo est accessible à pied ou en quelques minutes, et de nombreux clients se sont sentis en sécurité dans ce quartier plus calme.
Avis de voyageur à ce sujet
8
JUAN JOSE
4 janv. 2025
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A séjourné 4 nuits
The hotel property is located in a safe neighborhood with lots of dining options and shopping. The hotel condition is very good. The only complaint is the buffet and reservations options . It left my wife and I feeling disappointed. I would definitely recommend it still.
The hotel property is located in a safe neighborhood with lots of dining options and shopping. The hotel condition is very good. The only complaint is the buffet and reservations options . It left my wife and I feeling disappointed. I would definitely recommend it still.
10
gustan
19 juil. 2025
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A séjourné 5 nuits
Nice area. Clean safe and friendly.
Nice area. Clean safe and friendly.
8
Jenny
5 avr. 2025
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A séjourné 10 nuits
We enjoyed our 10 night stay and can’t say enough about the amazing staff. They were so helpful and friendly. There are lots of choices for food and 2 bars to get drinks from. Our room was cleaned and restocked every day. They did have shortage of towels from time to time. Beds were comfortable and always had hot water for our showers. We walked or took the bus to many places in the area and always felt safe.
We enjoyed our 10 night stay and can’t say enough about the amazing staff. They were so helpful and friendly. There are lots of choices for food and 2 bars to get drinks from. Our room was cleaned and restocked every day. They did have shortage of towels from time to time. Beds were comfortable and always had hot water for our showers. We walked or took the bus to many places in the area and always felt safe.
8
Nancy O'Connor
19 nov. 2024
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A séjourné 8 nuits
Stayed Oct 22-30, 2024. It was off-season and the place was pretty empty (nice), one building was completely dark. Everything was available, though. Food is buffet style--not amazing, but good enough with plenty of dishes to choose from and service was great. DJ at the pool. Place was very clean, but one elevator in our bldg didn't work and none of the ice machines worked. They should take the ice signs down. Hotel is located right on the beach, on the Sea of Cortez side of Baja, but in an area not near anything so if you want to go anywhere, you will have to figure it out yourself and arrange transportation. We booked this trip through Expedia who offered no transportation from the airport to the hotel, but we found a company and arranged private transportation to/from the hotel. We went on an ATV excursion through Real Baja Tours which was a blast, but it took us about an hour and 10 minutes to get to the ATV beaches on the Pacific side (but well worth it). This hotel is far from Cabo San Lucas, but you have peace and quite here. Beaches in this area are big and uncrowded. We were warned to stay out of the ocean due to a strong undertow, but I went in up to my calves with no problems--warmest ocean I've ever been in. We saw a large sea turtle lay eggs in the sand, bury them, and return to the sea. Saddled horses are brought to the beach daily and are ready to ride anytime of day. There are ladies providing massages on the beach, as well.
Stayed Oct 22-30, 2024. It was off-season and the place was pretty empty (nice), one building was completely dark. Everything was available, though. Food is buffet style--not amazing, but good enough with plenty of dishes to choose from and service was great. DJ at the pool. Place was very clean, but one elevator in our bldg didn't work and none of the ice machines worked. They should take the ice signs down. Hotel is located right on the beach, on the Sea of Cortez side of Baja, but in an area not near anything so if you want to go anywhere, you will have to figure it out yourself and arrange transportation. We booked this trip through Expedia who offered no transportation from the airport to the hotel, but we found a company and arranged private transportation to/from the hotel. We went on an ATV excursion through Real Baja Tours which was a blast, but it took us about an hour and 10 minutes to get to the ATV beaches on the Pacific side (but well worth it). This hotel is far from Cabo San Lucas, but you have peace and quite here. Beaches in this area are big and uncrowded. We were warned to stay out of the ocean due to a strong undertow, but I went in up to my calves with no problems--warmest ocean I've ever been in. We saw a large sea turtle lay eggs in the sand, bury them, and return to the sea. Saddled horses are brought to the beach daily and are ready to ride anytime of day. There are ladies providing massages on the beach, as well.
8
BachLien
29 avr. 2025
·
A séjourné 6 nuits
Quiet, right on the beach. Clean facility.
Quiet, right on the beach. Clean facility.
6
Jacob
27 juin 2025
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A séjourné 4 nuits
The property is right on the beach and has a lovely view! However, the beach is not suitable for swimming. The pools are nice. However, the temperatures varied throughout our stay and the hot tub was not hot/warm. The room was clean and met overall expectations. The elevator was out of service so we had to take the stairs during the entirety of our stay (not a huge deal but something to note). The food was pretty average but there were a lot of options at the buffet. Overall we had a good time, staff was nice.
The property is right on the beach and has a lovely view! However, the beach is not suitable for swimming. The pools are nice. However, the temperatures varied throughout our stay and the hot tub was not hot/warm. The room was clean and met overall expectations. The elevator was out of service so we had to take the stairs during the entirety of our stay (not a huge deal but something to note). The food was pretty average but there were a lot of options at the buffet. Overall we had a good time, staff was nice.
10
Nicole
20 févr. 2025
·
A séjourné 4 nuits
Whale watching opportunities from the shore.
Whale watching opportunities from the shore.
10
Jody Lee
28 mars 2025
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A séjourné 5 nuits
Loved the infinity pool right on the beach. Beautiful resort with great food. I loved that it wasn’t huge and everything you needed was right there!
Loved the infinity pool right on the beach. Beautiful resort with great food. I loved that it wasn’t huge and everything you needed was right there!
10
Sarah
5 juil. 2025
·
A séjourné 4 nuits
We spent 5 days there and everyone was so nice. They cleaned our room everyday and even folded our clothes which was unusual to us. They also restocked our fridge everyday with water and beer. We had an ocean room with a balcony which was beautiful to see every morning. Also it was nice to actually leave the resort and walk to town with restaurants, bars, and music. All the locals are really nice. The only thing we didn’t like is the Time Share sales people but you can just say, “No thank you, I’m not interested “. We will definitely go back.
We spent 5 days there and everyone was so nice. They cleaned our room everyday and even folded our clothes which was unusual to us. They also restocked our fridge everyday with water and beer. We had an ocean room with a balcony which was beautiful to see every morning. Also it was nice to actually leave the resort and walk to town with restaurants, bars, and music. All the locals are really nice. The only thing we didn’t like is the Time Share sales people but you can just say, “No thank you, I’m not interested “. We will definitely go back.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Repas
Les commentaires sont mitigés, avec une tendance négative : les buffets sont fréquemment fades, répétitifs et parfois froids, et il peut être difficile d'obtenir des réservations à la carte. Certains clients ont apprécié le petit-déjeuner et certains repas au restaurant.
Avis de voyageur à ce sujet
8
Nicholas MICHAEL
16 juil. 2025
·
A séjourné 6 nuits
Beautiful property and staff was super!!! Especially Luis around the pool. He was fantastic! The air conditioning in the room could have been colder, only one elevator worked, and my husband got stuck on it once. Refrigerator in room quit working. Food was mediocre, a bit on the bland side the pools were fabulous and the Resort was very quiet and safe.
Beautiful property and staff was super!!! Especially Luis around the pool. He was fantastic! The air conditioning in the room could have been colder, only one elevator worked, and my husband got stuck on it once. Refrigerator in room quit working. Food was mediocre, a bit on the bland side the pools were fabulous and the Resort was very quiet and safe.
6
Claudia Natalia Suarez
14 juil. 2025
·
A séjourné 4 nuits
I liked the beach view. The food could be better , it was cold being a buffet it should be kept warm . Other restaurant availability not possible to book reservations. Snack bar should and could be healthier .
I liked the beach view. The food could be better , it was cold being a buffet it should be kept warm . Other restaurant availability not possible to book reservations. Snack bar should and could be healthier .
8
Kimberly
1 août 2025
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A séjourné 4 nuits
Good was mediocre. The buffet did not have that many options. They have individual chefs making omelets and pasta dishes for one person when they should be cooking for bulk. Long lines for these individual dishes.
Good was mediocre. The buffet did not have that many options. They have individual chefs making omelets and pasta dishes for one person when they should be cooking for bulk. Long lines for these individual dishes.
8
Paul Lowell
3 mars 2025
·
A séjourné 7 nuits
Food options were repetitive for Breakfast and Lunch and dinner.
Food options were repetitive for Breakfast and Lunch and dinner.
10
Mary Kathryn
11 févr. 2025
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A séjourné 7 nuits
The food was delicious, plenty of options (including Gluten Free options) even with few a la carte restaurants on site. The location was perfect for whale watching, from the infinity pool and beach front. The resort was spotless and kept clean at all times. Staff were very friendly and helpful. Si! And Sebastian, the entertainment coordinator was a lot of fun! 10/10, would stay again!
The food was delicious, plenty of options (including Gluten Free options) even with few a la carte restaurants on site. The location was perfect for whale watching, from the infinity pool and beach front. The resort was spotless and kept clean at all times. Staff were very friendly and helpful. Si! And Sebastian, the entertainment coordinator was a lot of fun! 10/10, would stay again!
8
Nancy Elizabeth
19 avr. 2025
·
A séjourné 7 nuits
Food at the restaurants was really good. Buffet typical for a mexican resort.
Food at the restaurants was really good. Buffet typical for a mexican resort.
6
Terry
5 août 2025
·
A séjourné 4 nuits
Much like it's sister property next door, this place is just old and could use some major renovations. 3 star property at best due to view and location. Pool water excruciatingly hot and with heat indexes around 100 it was never refreshing. it actually felt gross. The food was absolutely abysmal. Stick to the fresh to order items like eggs and maybe the burger bar by the pool. Otherwise we left the property to eat even though we had All-Inclusive. The food was simply put terrible. Probably the worse food I've ever had at an all-inclusive. Flavorless and overcooked dry meat. And it was the exact same offering every day for breakfast, lunch and dinner. they may add something new but it was never anything good. How can a place in mexico makes such bad mexican food?? A truly unsolved mystery. as for the onite restaurants, you have to make reservations at 3:10pm on Solaris app each day for that evenings restaurants. I never got one reservation. Even at 3:09 by the time I went in, all restaurants were booked. I hear the food was good. The drinks, yes all you can drink if you want to ingest sweet sugary drinks your entire stay and get diabetes. After 2 days, i had to switch to tequila sodas. Beer is limited to Tecate light and Dos XX. that's it. We were here last week of July 2025 so its considered "off-season" so although they tried so hard for engagment and fun the crowd wasn't lively. Not their fault mind you, but we've definitely had more fun at other resorts.
Much like it's sister property next door, this place is just old and could use some major renovations. 3 star property at best due to view and location. Pool water excruciatingly hot and with heat indexes around 100 it was never refreshing. it actually felt gross. The food was absolutely abysmal. Stick to the fresh to order items like eggs and maybe the burger bar by the pool. Otherwise we left the property to eat even though we had All-Inclusive. The food was simply put terrible. Probably the worse food I've ever had at an all-inclusive. Flavorless and overcooked dry meat. And it was the exact same offering every day for breakfast, lunch and dinner. they may add something new but it was never anything good. How can a place in mexico makes such bad mexican food?? A truly unsolved mystery. as for the onite restaurants, you have to make reservations at 3:10pm on Solaris app each day for that evenings restaurants. I never got one reservation. Even at 3:09 by the time I went in, all restaurants were booked. I hear the food was good. The drinks, yes all you can drink if you want to ingest sweet sugary drinks your entire stay and get diabetes. After 2 days, i had to switch to tequila sodas. Beer is limited to Tecate light and Dos XX. that's it. We were here last week of July 2025 so its considered "off-season" so although they tried so hard for engagment and fun the crowd wasn't lively. Not their fault mind you, but we've definitely had more fun at other resorts.
6
Brenda
22 mars 2025
·
A séjourné 3 nuits
Your dinner's were awful. Lunch was below average. Breakfast was very good. We stayed there when it was the Grand Faro and the food was all around outstanding which is why we rebooked this time. Not sure we will stay here again
Your dinner's were awful. Lunch was below average. Breakfast was very good. We stayed there when it was the Grand Faro and the food was all around outstanding which is why we rebooked this time. Not sure we will stay here again
2
Genesis
3 août 2025
·
A séjourné 4 nuits
I had one of the most terrible experiences in hotels at the Solaris. The buffet was not open until 1pm, so we decided to eat the snacks at the pool until they opened. The cheese sauce was watery and didn't taste like cheese. The ceviche had been sitting there for god knows how long, it tasted like cardboard and I had to spit it out. The hamburger patties tasted like rubber and I was very surprised how the bad the food was. Once the buffet opened, I assumed we were going to be safe. I spoke too soon. The buffet had the same vibe, nothing was edible and I ended up eating a watery ice cream cone just to satiate my appetite. I tried ordering room service later to see if they could redeem themselves, that too, was a culinary disaster! The one thing this hotel needs to improve on the most is w their security. There was a weird guy tweeking outside our hotel room, we were not sure what he was doing but we got scared and wanted to call security to come and help this gentleman. I CALLED AND CALLED, EVERYONE (CONCIERGE, FRONT DESK, GUEST SERVICES, ETC...) NOBODY WAS ANSWERING. I called for 45 minutes and no answer!!! Overall, sheets smelled like urine and upper hotel staff was not accommodating. Will never go back, we left that night even though we had a whole week, and they refused to give any money back!! Horrible, terrible service!! Ran out of space, couldn't finish my whole run down.
I had one of the most terrible experiences in hotels at the Solaris. The buffet was not open until 1pm, so we decided to eat the snacks at the pool until they opened. The cheese sauce was watery and didn't taste like cheese. The ceviche had been sitting there for god knows how long, it tasted like cardboard and I had to spit it out. The hamburger patties tasted like rubber and I was very surprised how the bad the food was. Once the buffet opened, I assumed we were going to be safe. I spoke too soon. The buffet had the same vibe, nothing was edible and I ended up eating a watery ice cream cone just to satiate my appetite. I tried ordering room service later to see if they could redeem themselves, that too, was a culinary disaster! The one thing this hotel needs to improve on the most is w their security. There was a weird guy tweeking outside our hotel room, we were not sure what he was doing but we got scared and wanted to call security to come and help this gentleman. I CALLED AND CALLED, EVERYONE (CONCIERGE, FRONT DESK, GUEST SERVICES, ETC...) NOBODY WAS ANSWERING. I called for 45 minutes and no answer!!! Overall, sheets smelled like urine and upper hotel staff was not accommodating. Will never go back, we left that night even though we had a whole week, and they refused to give any money back!! Horrible, terrible service!! Ran out of space, couldn't finish my whole run down.
4
Veronica
27 mars 2025
·
A séjourné 2 nuits
Very, very disappointed with this hotel stay. Most elevators throughout the resort were out of order including their main elevator for their Lighthouse Bar which was closed as a result. Food was very poor in buffet areas with lots of items missing like butter, black tea and when asked staff were not helpful and actually ignored us. Reservations at the two select restaurants were very difficult to get before 8:30 in the evening, if at all. Several lights were out in the bedroom. At $450 per night this is by no means a cheap hotel.
Very, very disappointed with this hotel stay. Most elevators throughout the resort were out of order including their main elevator for their Lighthouse Bar which was closed as a result. Food was very poor in buffet areas with lots of items missing like butter, black tea and when asked staff were not helpful and actually ignored us. Reservations at the two select restaurants were very difficult to get before 8:30 in the evening, if at all. Several lights were out in the bedroom. At $450 per night this is by no means a cheap hotel.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
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Les voyageurs n'ont pas encore écrit d'avis pour cet établissement.
Politiques de l’établissement
Arrivée
Départ
Arrivée à partir de 15:00
Avant 11:00
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Les réponses instantanées de l'IA sont basées sur les informations de l'hôtel
Prix pour les dates à venir
novembre 2026
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décembre 2026
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Moins cher
Plus cher
Prix moyen par nuit sur l'ensemble des offres, taxes et frais compris.
Prix en USD pour 2 voyageurs, mis à jour quotidiennement.
- 2026-10-31: 239.9999908027649USD
- 2026-11-01: 240.9899954322815USD
- 2026-11-02: 240.9899954322815USD
- 2026-11-03: 240.9899954322815USD
- 2026-11-04: 249.897952230072USD
- 2026-11-05: 252.9087748435974USD
- 2026-11-06: 250.24298077163695USD
- 2026-11-07: 247.75132443313598USD
- 2026-11-08: 251.84415928726196USD
- 2026-11-09: 251.99999461517334USD
- 2026-11-10: 251.99999461517334USD
- 2026-11-11: 464.01000211639405USD
- 2026-11-12: 458.9028277816773USD
- 2026-11-13: 460.2528309875488USD
- 2026-11-14: 300.0000098648071USD
- 2026-11-15: 243.9900006576538USD
- 2026-11-16: 242.99999602813722USD
- 2026-11-17: 239.0100032623291USD
- 2026-11-18: 239.0100032623291USD
- 2026-11-19: 239.0100032623291USD
- 2026-11-20: 243.9900006576538USD
- 2026-11-21: 242.99999602813722USD
- 2026-11-22: 239.0100032623291USD
- 2026-11-23: 256.5205349838257USD
- 2026-11-24: 239.0100032623291USD
- 2026-11-25: 243.9900006576538USD
- 2026-11-26: 239.0100032623291USD
- 2026-11-27: 222.98999825820923USD
- 2026-11-28: 239.2603070289612USD
- 2026-11-29: 222.98999825820923USD
- 2026-11-30: 222.98999825820923USD
- 2026-12-01: 213.9899996711731USD
- 2026-12-02: 229.70489622650146USD
- 2026-12-03: 344.7252103805542USD
- 2026-12-04: 213.9899996711731USD
- 2026-12-05: 239.9999908027649USD
- 2026-12-06: 341.0316106323242USD
- 2026-12-07: 213.9899996711731USD
- 2026-12-08: 213.9899996711731USD
- 2026-12-09: 259.8225897125244USD
- 2026-12-10: 213.9899996711731USD
- 2026-12-11: 213.9899996711731USD
- 2026-12-12: 229.70489622650146USD
- 2026-12-13: 213.9899996711731USD
- 2026-12-14: 213.9899996711731USD
- 2026-12-15: 344.7252103805542USD
- 2026-12-16: 213.9899996711731USD
- 2026-12-17: 230.32176077651977USD
- 2026-12-18: 213.9899996711731USD
- 2026-12-19: 213.9899996711731USD
- 2026-12-20: 258.4921022369385USD
- 2026-12-21: 287.9999889633179USD
- 2026-12-22: 287.9999889633179USD
- 2026-12-23: NO DATA
- 2026-12-24: 369.0000104248047USD
- 2026-12-25: NO DATA
- 2026-12-26: NO DATA
- 2026-12-27: NO DATA
- 2026-12-28: 369.0000104248047USD
- 2026-12-29: 410.01001059417723USD
- 2026-12-30: 410.01001059417723USD
- 2026-12-31: 410.01001059417723USD
L'heure d'enregistrement commence à 15:00 L'heure d'enregistrement se termine à 23:59 L'heure de départ se termine à 11:00
Restrictions d'enregistrement
L'enregistrement anticipé est disponible moyennant des frais (sous réserve de disponibilité) ; des frais d'enregistrement tardif s'appliquent pour un enregistrement entre 11h00 et 15h00 ; le départ tardif est disponible moyennant des frais (sous réserve de disponibilité) ;
Exigences relatives à l'âge
L'âge minimum pour s'enregistrer est de 18 ans
Animaux de compagnie
Les animaux d'assistance ne sont pas autorisés ; Les animaux de compagnie ne sont pas autorisés ;
Services de la réception
Le personnel de la réception accueillera les clients à leur arrivée dans l'établissement. Les informations fournies par l'établissement peuvent être traduites à l'aide d'outils de traduction automatique.
Identification
Une pièce d'identité avec photo délivrée par le gouvernement ainsi qu'une carte de crédit, une carte de débit ou un dépôt en espèces peuvent être exigés lors de l'enregistrement pour les frais accessoires ;
Politique concernant les enfants et les lits d'appoint
Des frais supplémentaires par personne peuvent s'appliquer et varier selon la politique de l'établissement ; Jusqu'à 2 enfants de 2 ans et moins séjournent gratuitement lorsqu'ils occupent la chambre du parent ou du tuteur, en utilisant la literie existante ;
<Restauration
Prenez un repas au Las Olas, l'un des 6 restaurants de l'établissement, ou restez au calme et profitez du service en chambre disponible 24h/24. Des collations sont également disponibles au café. Détendez-vous avec une boisson rafraîchissante au bar de la piscine ou dans l'un des 4 bars/salons. Un petit-déjeuner buffet gratuit est servi tous les jours de 7h00 à 11h00.
Équipements populaires
Restaurant
Piscine
Ascenseur
Service en chambre
Concierge
Service de voiturier
Général
Service en chambre
Restaurant
Sauna
Cuisine
Salon
Hammam
Massage
Salon de bronzage
Club pour enfants
Bar de la piscine
Chambre familiale
Cheminée
Petit-déjeuner gratuit
Coffee Shop/Café
Smoke-Free Property
Wheelchair Accessible (Limited)
Activités
Piscine
Plage privée
Jardin
Parcours de golf (à proximité)
Sports nautiques (motorisés)
Plongée
Karaoké
Discothèques
Billard
Pêche
Équitation
Aire de jeux
Pool (Indoor)
Pool (Outdoor)
Fitness Center (nearby)
Services
Concierge
Ascenseur
Nettoyage à sec
Baby-sitting/Services pour enfants
Ménage
Salle de banquet
Service de change
Coffre-fort
Blanchisserie
Magasins
Service de billetterie
Portier
Consigne à bagage
Zone fumeurs
Magasin de souvenirs/Cadeaux
Formalités d'arrivée/Départ express
24-Hour Front Desk
Grocery/Convenience Store
Parking
Service de voiturier
Parking gratuit