Name: Planet Holiday Hotel & Residence
Address: Jalan Raja Ali Haji - Sei Jodoh, Batam, Indonesia, Riau Islands, Indonesia
Rating: 8.25

Guest reviews

8.3

Very good

Based on 12,012 verified reviews

Who stays here?

Business

28%

Couple

19%

Family

23%

Group

20%

Solo

7%

What guests think

AI-generated summary based on recent guest reviews

At Planet Holiday Hotel & Residence, travellers describe an older, conveniently located hotel with spacious rooms and occasional upgrades, but also note recurring drawbacks like crowded breakfast seating, limited parking, dated maintenance, patchy Wi-Fi, and night-time noise.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

8

John

3 weeks ago

·

Stayed 1 night

It’s a decent place to stay for the price. It’s an older property that has been recently renovated, but there are issues. Water from shower and bath puddles where it shouldn’t because the surfaces are uneven. Shower door was very difficult to open and shut and was noisy. But the suite I had was spacious and reasonably clean.

4

Seah

22 Feb 2026

·

Stayed 3 nights

The shower head water pressure is low. The glass door is poor design and easy break and dangerous. Bfast is lousy now

6

Seah

18 Feb 2026

·

Stayed 1 night

Got upgrade me for the room and early check in

4

Seah

28 Dec 2025

·

Stayed 4 nights

Amenities. Room was old. Wifi is bad

8

VIGNESHWARAN

21 Dec 2025

·

Stayed 1 night

Overall a good experience and good service

Jalan Raja Ali Haji - Sei Jodoh, Batam, Indonesia

Location

With a stay at Planet Holiday Hotel & Residence in Batam, you'll be on the boardwalk/promenade, within a 10-minute drive of Batam Centre Ferry Terminal and Nagoya Hill Mall. This spa hotel is 1.6 mi (2.6 km) from Harbour Bay Ferry Terminal and 2 mi (3.2 km) from Grand Batam Mall.

Nagoya Hill Mall(0.8 Miles)

Harbour Bay Ferry Terminal(1 Miles)

Grand Batam Mall(1.5 Miles)

BCS Mall(1.6 Miles)

Maha Vihara Duta Maitreya Buddhist Temple(3.1 Miles)

Miniature House Indonesia(3.7 Miles)

More location info

Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 14:00 to 06:00

Before 12:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

Free self-parking is available on-site. Valet parking is also offered.

Buffet breakfasts are available daily from 6 AM to 10 AM for a fee of approximately IDR 110,000 for adults and IDR 60,000 for children.

No pets and no service animals are allowed at this property.

Check-in is from 2:00 PM to 6:00 AM, and check-out is until 12:00 PM. Early or late check-in/check-out may be available upon request, but additional charges may apply.

An airport shuttle service is available for a surcharge of IDR 150,000 per vehicle, and it operates 24 hours. Guests can arrange the transfer through the hotel.

The hotel features elevators and step-free entrances, ensuring ease of access for guests with disabilities. Additionally, wheelchair-accessible facilities are available in public areas and rooms.

The hotel is located on the boardwalk/promenade, just a 3-minute drive from Nagoya Hill Mall and 8 minutes from Batam Centre Ferry Terminal. It is 1.6 km from Harbour Bay Ferry Terminal and 2 km from Grand Batam Mall.

Yes, the hotel features an outdoor swimming pool. It is operational year-round and offers a relaxing space for guests.

Children are welcome at the property. There is no specified minimum age for children to stay for free.

The hotel offers rollaway beds for a fee of IDR 350,000 per night. Advance request or confirmation is required for availability.

Planet Holiday Hotel & Residence

Amenities

Property description

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