Bumi Surabaya City Resort
US$44
/ night
Avg. for October
Prices for Bumi Surabaya City Resort
Select dates to see prices and availability
US$44
/ night
Avg. for October
Monthly average prices
Nightly prices at Bumi Surabaya City Resort average US$39 in the cheapest month (February) and US$50 in the most expensive month (December), based on the last 12 months.
| Month | Average price |
|---|---|
| January | US$46 |
| February | US$39 |
| March | US$44 |
| April | US$42 |
| May | US$46 |
| June | US$44 |
| July | US$46 |
| August | US$45 |
| September | US$46 |
| October | US$44 |
| November | US$43 |
| December | US$50 |
J
F
M
A
M
J
J
A
S
Oct · US$44
O
N
D
Most expensive: December (~US$50)
Cheapest: February (~US$39)
About this property
At Bumi Surabaya City Resort, exceptional service and top-notch amenities create a memorable experience for guests. Complimentary internet access is available in the hotel to ensure you stay connected during your visit.Arrange your trips to...
Location
Located in Surabaya Center, a neighborhood in Surabaya, Bumi Surabaya City Resort is in a shopping district. Korea Park and Taman Bungkul reflect the area's natural beauty and area attractions include Atlantis Land Surabaya and Ciputra Waterpark. Looking to enjoy an event or a game while in town? See what's happening at Lapangan Thor Stadium or Gelora 10 November Stadium.
Restaurant
Swimming pool
Non-smoking rooms
Room service
Dry cleaning
Banquet facilities
Location
Jl. Jend. Basuki Rakhmat, 106-128, Embong Kaliasin, Surabaya, Surabaya, Indonesia
Room options
5
Classic Twin Room
2 Single Beds
Sleeps 2
463 ft²
Balcony or TerraceAir ConditioningWi-Fi (Free)Private Bathroom
1
Large Twin Room
2 Single Beds
Sleeps 2
Air Conditioning
4
Classic Double Room
1 Extra-Large Double Bed
Sleeps 2
463 ft²
City ViewAir ConditioningSafety Deposit BoxPrivate Bathroom
4
Special Offer Classic Double Room + 2 Complimentary Glasses of Wine Daily
1 Extra-Large Double Bed
Sleeps 2
463 ft²
Guest reviews of Bumi Surabaya City Resort
8.9
Fabulous
Based on 7,505 verified reviews
Who stays here?
Business
51%
Couple
12%
Family
25%
Group
7%
Solo
3%
What guests think
AI-generated summary based on recent guest reviews
At Bumi Surabaya City Resort, travelers highlight a serene garden setting in the middle of Surabaya, consistently warm, helpful staff, and standout breakfasts, while a minority describe aspects that feel dated or not as polished as before.
Facilities
Cleanliness
Rooms
Service
Location
Dining
Was this helpful?
What guests think
At Bumi Surabaya City Resort, travelers highlight a serene garden setting in the middle of Surabaya, consistently warm, helpful staff, and standout breakfasts, while a minority describe aspects that feel dated or not as polished as before.
Spacious rooms and a quiet atmosphere despite the central location are common positives. A few guests mentioned unreliable in-room Wi-Fi, weak air conditioning, or brief water interruptions. Expect a tranquil, garden-style escape in central Surabaya with some aging features.
Facilities
Cleanliness
Rooms
Service
Location
Dining
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AI-generated summary based on recent guest reviews
Facilities
Lush, resort-like gardens are a standout feature, and the pool is appreciated. Some guests would welcome more shade around the pool.
Related guest reviews
10
Haruo
3 Sept 2025
·
Stayed 1 night
街中にありながら、リゾートホテル。ガーデンブレックファーストは、最高
街中にありながら、リゾートホテル。ガーデンブレックファーストは、最高
8
Robert Michael
15 Jul 2025
·
Stayed 6 nights
Very attentive staff. Great garden area and restaurant food
Very attentive staff. Great garden area and restaurant food
10
Nenny
14 Jul 2024
·
Stayed 1 night
nice property, you can feel the green in the big city
nice property, you can feel the green in the big city
8
Hiroyoshi
30 Jul 2022
·
Stayed 5 nights
滞在中急に水が出なくなるトラブルがありました。それ以外は快適に過ごすことが出来ました。 中庭のリゾートチックな作りは非常に良かったです。可能であれば、もう少し蚊の対策をしてくれるともっと嬉しいです。
滞在中急に水が出なくなるトラブルがありました。それ以外は快適に過ごすことが出来ました。 中庭のリゾートチックな作りは非常に良かったです。可能であれば、もう少し蚊の対策をしてくれるともっと嬉しいです。
8
Jan
25 Sept 2025
·
Stayed 1 night
Sehr gepflegte Anlage in mitten der Stadt. Man fühlt sich eher als sei man in einem kleinen Dschungel als in der Stadt, was zum entspannen einlädt. Die Zimmer sind geräumig und sauber. Das Essen sehr lecker und das Personal stets freundlich und hilfsbereit.
Sehr gepflegte Anlage in mitten der Stadt. Man fühlt sich eher als sei man in einem kleinen Dschungel als in der Stadt, was zum entspannen einlädt. Die Zimmer sind geräumig und sauber. Das Essen sehr lecker und das Personal stets freundlich und hilfsbereit.
8
Zheng
27 Oct 2025
·
Stayed 1 night
didn't use pool and no time go outside.
didn't use pool and no time go outside.
10
Robert Tjibbe
17 Sept 2024
·
Stayed 7 nights
Onze vakantie op Java is begonnen in Surabaya. We zijn begonnen in Bumi Surabaya City Resort. Wat een geweldig personeel hebben ze daar. Zo gastvrij en vriendelijk. Mooie opgeruimde kamers en een heerlijk zwembad. De mensen van de koffiebar en het restaurant waren zo leuk, lief en gezellig. We hebben daar heerlijk gegeten en koffie gedronken. We hebben met iedereen gelachen en voelde ons meer dan welkom. We zijn er een week geweest en hebben een perfecte tijd gehad daar. Een echte aanrader en beter dan de grotere gevestigde hotelketens.
Onze vakantie op Java is begonnen in Surabaya. We zijn begonnen in Bumi Surabaya City Resort. Wat een geweldig personeel hebben ze daar. Zo gastvrij en vriendelijk. Mooie opgeruimde kamers en een heerlijk zwembad. De mensen van de koffiebar en het restaurant waren zo leuk, lief en gezellig. We hebben daar heerlijk gegeten en koffie gedronken. We hebben met iedereen gelachen en voelde ons meer dan welkom. We zijn er een week geweest en hebben een perfecte tijd gehad daar. Een echte aanrader en beter dan de grotere gevestigde hotelketens.
10
Albertus
2 May 2025
·
Stayed 8 nights
Appreciate the traditional atmosphere in and around the building. Wish that the tennis court is accessible for hotel guests with opportunity to play with a trainer.
Appreciate the traditional atmosphere in and around the building. Wish that the tennis court is accessible for hotel guests with opportunity to play with a trainer.
8
Marjolein
23 Dec 2024
·
Stayed 6 nights
Absolutely amazing stay Hotel is just beautiful. I just can’t bear to see exotic fish living in such small bare empty tanks - no plants, no rocks, just emptiness and bright Lights 24/7 thats not how they live in real life. I would prefer to see an incredible statue of picture than the fish in such awful desolate lonely conditions.
Absolutely amazing stay Hotel is just beautiful. I just can’t bear to see exotic fish living in such small bare empty tanks - no plants, no rocks, just emptiness and bright Lights 24/7 thats not how they live in real life. I would prefer to see an incredible statue of picture than the fish in such awful desolate lonely conditions.
8
michael
3 Oct 2024
·
Stayed 4 nights
Overall it is a nice Hotel but there are room for improvement. The wifi in public areas varrie alot. Several times our room key didnt work There could be sunshades by the pool since its very warm and to avoid sunburn. Finally it would be nice to have a beer without trying to hide it
Overall it is a nice Hotel but there are room for improvement. The wifi in public areas varrie alot. Several times our room key didnt work There could be sunshades by the pool since its very warm and to avoid sunburn. Finally it would be nice to have a beer without trying to hide it
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AI-generated summary based on recent guest reviews
Cleanliness
Many guests found rooms clean, but several reported issues like stained carpets, mildew in bathrooms, musty odors, and mosquitoes. Housekeeping and upkeep appear inconsistent across rooms and stays.
Related guest reviews
6
Nicole
2 Aug 2024
·
Stayed 6 nights
The public spaces and breakfast were great. The gardens are lovely. My 5th floor room had many mosquitos and little black flies. The bathroom was dirty (hair in the shower drain -- not mine -- that was not cleaned out til the third day, and lots of mildew) and the lighting was very dim. The rug had stains. When the sun came in, the room was much too hot. The AC wasnt very effective. The wifi was unreliable and often cut out in the room.
The public spaces and breakfast were great. The gardens are lovely. My 5th floor room had many mosquitos and little black flies. The bathroom was dirty (hair in the shower drain -- not mine -- that was not cleaned out til the third day, and lots of mildew) and the lighting was very dim. The rug had stains. When the sun came in, the room was much too hot. The AC wasnt very effective. The wifi was unreliable and often cut out in the room.
10
Nursalim
19 Mar 2025
·
Stayed 1 night
Spacious area with tall ceilings, with great indonesian arts display, rooms are large and clean, but may need upgrade on toilet. Breakfasts are soo great with indonesian, west and japanese!!
Spacious area with tall ceilings, with great indonesian arts display, rooms are large and clean, but may need upgrade on toilet. Breakfasts are soo great with indonesian, west and japanese!!
6
Lisa
25 Jan 2025
·
Stayed 3 nights
We stayed here in 2019 and we stayed again 2024 the placed was not keep up and the property was run dow. I would not go back and will find other places.
We stayed here in 2019 and we stayed again 2024 the placed was not keep up and the property was run dow. I would not go back and will find other places.
10
Mohamed Abrori
1 Mar 2024
·
Stayed 2 nights
Hotel was excellent with big room. Room was clean. Toilet cover needs to be changed coz it looks old and dirty. Breakfast spread was great. I will come back again for sure if I’m going to Surabaya. Staffs were friendly and polite.
Hotel was excellent with big room. Room was clean. Toilet cover needs to be changed coz it looks old and dirty. Breakfast spread was great. I will come back again for sure if I’m going to Surabaya. Staffs were friendly and polite.
6
Elizabeth
8 Nov 2024
·
Stayed 1 night
The hotel is quiet even though it’s in the middle of town. We stayed at this hotel for years now. But we noticed the services are significantly downgraded this time. When you get in the hotel, there used to be lemongrass smell all over the place, then welcome drink and cold towel. Now there are no more aromatic smell and no more welcome drink nor cold towel. Small gesture but it was the reason why we go back to this hotel. When we get to the room, the carpet is dirty and musty smell and hotel only provided one bathroom towel, it used to be two sets of towel, large medium and small for face towel. Such a let down as we are very looking forward to stay in this hotel. I guess we will stay somewhere else next time we are in Surabaya.
The hotel is quiet even though it’s in the middle of town. We stayed at this hotel for years now. But we noticed the services are significantly downgraded this time. When you get in the hotel, there used to be lemongrass smell all over the place, then welcome drink and cold towel. Now there are no more aromatic smell and no more welcome drink nor cold towel. Small gesture but it was the reason why we go back to this hotel. When we get to the room, the carpet is dirty and musty smell and hotel only provided one bathroom towel, it used to be two sets of towel, large medium and small for face towel. Such a let down as we are very looking forward to stay in this hotel. I guess we will stay somewhere else next time we are in Surabaya.
8
Hiroyoshi
30 Jul 2022
·
Stayed 5 nights
滞在中急に水が出なくなるトラブルがありました。それ以外は快適に過ごすことが出来ました。 中庭のリゾートチックな作りは非常に良かったです。可能であれば、もう少し蚊の対策をしてくれるともっと嬉しいです。
滞在中急に水が出なくなるトラブルがありました。それ以外は快適に過ごすことが出来ました。 中庭のリゾートチックな作りは非常に良かったです。可能であれば、もう少し蚊の対策をしてくれるともっと嬉しいです。
8
Jan
25 Sept 2025
·
Stayed 1 night
Sehr gepflegte Anlage in mitten der Stadt. Man fühlt sich eher als sei man in einem kleinen Dschungel als in der Stadt, was zum entspannen einlädt. Die Zimmer sind geräumig und sauber. Das Essen sehr lecker und das Personal stets freundlich und hilfsbereit.
Sehr gepflegte Anlage in mitten der Stadt. Man fühlt sich eher als sei man in einem kleinen Dschungel als in der Stadt, was zum entspannen einlädt. Die Zimmer sind geräumig und sauber. Das Essen sehr lecker und das Personal stets freundlich und hilfsbereit.
10
Indira
21 Feb 2025
·
Stayed 1 night
Very clean and friendly staff. Their breakfast buffet is amazing!!! I wish I could’ve stayed longer.
Very clean and friendly staff. Their breakfast buffet is amazing!!! I wish I could’ve stayed longer.
2
KARUNA KARAN
28 Dec 2023
·
Stayed 2 nights
Run down hotel Not clean
Run down hotel Not clean
10
Catherine
10 Jul 2024
·
Stayed 1 night
Employees so welcoming! Super stay! Super room clean!
Employees so welcoming! Super stay! Super room clean!
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AI-generated summary based on recent guest reviews
Rooms
Rooms are generally spacious and comfortable, with a traditional, charming style and a quiet feel despite the central setting. Some fixtures are dated, and a few guests noted weak AC and unreliable in-room Wi-Fi.
Related guest reviews
6
Nicole
2 Aug 2024
·
Stayed 6 nights
The public spaces and breakfast were great. The gardens are lovely. My 5th floor room had many mosquitos and little black flies. The bathroom was dirty (hair in the shower drain -- not mine -- that was not cleaned out til the third day, and lots of mildew) and the lighting was very dim. The rug had stains. When the sun came in, the room was much too hot. The AC wasnt very effective. The wifi was unreliable and often cut out in the room.
The public spaces and breakfast were great. The gardens are lovely. My 5th floor room had many mosquitos and little black flies. The bathroom was dirty (hair in the shower drain -- not mine -- that was not cleaned out til the third day, and lots of mildew) and the lighting was very dim. The rug had stains. When the sun came in, the room was much too hot. The AC wasnt very effective. The wifi was unreliable and often cut out in the room.
10
Nursalim
19 Mar 2025
·
Stayed 1 night
Spacious area with tall ceilings, with great indonesian arts display, rooms are large and clean, but may need upgrade on toilet. Breakfasts are soo great with indonesian, west and japanese!!
Spacious area with tall ceilings, with great indonesian arts display, rooms are large and clean, but may need upgrade on toilet. Breakfasts are soo great with indonesian, west and japanese!!
10
ZHI YAN
20 Aug 2024
·
Stayed 1 night
Lovely hotel, spacious, comfortable and well equipped. Staff are efficient and friendly. Must try the coffee and tea at the lobby cafe, they're amazing! Only improvement I hope the hotel will make is on the in-room toiletries but that's a small matter.
Lovely hotel, spacious, comfortable and well equipped. Staff are efficient and friendly. Must try the coffee and tea at the lobby cafe, they're amazing! Only improvement I hope the hotel will make is on the in-room toiletries but that's a small matter.
10
Dave
2 Aug 2025
·
Stayed 2 nights
Nice place overall, excellent breakfast but limited meat. Mostly quiet lots of stuff around.
Nice place overall, excellent breakfast but limited meat. Mostly quiet lots of stuff around.
10
Mohamed Abrori
1 Mar 2024
·
Stayed 2 nights
Hotel was excellent with big room. Room was clean. Toilet cover needs to be changed coz it looks old and dirty. Breakfast spread was great. I will come back again for sure if I’m going to Surabaya. Staffs were friendly and polite.
Hotel was excellent with big room. Room was clean. Toilet cover needs to be changed coz it looks old and dirty. Breakfast spread was great. I will come back again for sure if I’m going to Surabaya. Staffs were friendly and polite.
8
Jan
25 Sept 2025
·
Stayed 1 night
Sehr gepflegte Anlage in mitten der Stadt. Man fühlt sich eher als sei man in einem kleinen Dschungel als in der Stadt, was zum entspannen einlädt. Die Zimmer sind geräumig und sauber. Das Essen sehr lecker und das Personal stets freundlich und hilfsbereit.
Sehr gepflegte Anlage in mitten der Stadt. Man fühlt sich eher als sei man in einem kleinen Dschungel als in der Stadt, was zum entspannen einlädt. Die Zimmer sind geräumig und sauber. Das Essen sehr lecker und das Personal stets freundlich und hilfsbereit.
10
Robert Tjibbe
17 Sept 2024
·
Stayed 7 nights
Onze vakantie op Java is begonnen in Surabaya. We zijn begonnen in Bumi Surabaya City Resort. Wat een geweldig personeel hebben ze daar. Zo gastvrij en vriendelijk. Mooie opgeruimde kamers en een heerlijk zwembad. De mensen van de koffiebar en het restaurant waren zo leuk, lief en gezellig. We hebben daar heerlijk gegeten en koffie gedronken. We hebben met iedereen gelachen en voelde ons meer dan welkom. We zijn er een week geweest en hebben een perfecte tijd gehad daar. Een echte aanrader en beter dan de grotere gevestigde hotelketens.
Onze vakantie op Java is begonnen in Surabaya. We zijn begonnen in Bumi Surabaya City Resort. Wat een geweldig personeel hebben ze daar. Zo gastvrij en vriendelijk. Mooie opgeruimde kamers en een heerlijk zwembad. De mensen van de koffiebar en het restaurant waren zo leuk, lief en gezellig. We hebben daar heerlijk gegeten en koffie gedronken. We hebben met iedereen gelachen en voelde ons meer dan welkom. We zijn er een week geweest en hebben een perfecte tijd gehad daar. Een echte aanrader en beter dan de grotere gevestigde hotelketens.
10
Ika
27 Feb 2025
·
Stayed 1 night
An old hotel but holding its charm. Has a wide variety of foods during breakfast time. surely will come back.
An old hotel but holding its charm. Has a wide variety of foods during breakfast time. surely will come back.
10
Elizabeth
21 Sept 2023
·
Stayed 2 nights
I always stay at this hotel every time I visited Indonesia. I love their breakfast and restaurant menus. Quiet place even though you’re in the middle of city, you feel like you’re in the village. Serene and beautiful. Staffs are amazing. You are treated like a special guess. I will always stay here when I’m in town, I totally recommend this hotel for anybody coming visit Surabaya.
I always stay at this hotel every time I visited Indonesia. I love their breakfast and restaurant menus. Quiet place even though you’re in the middle of city, you feel like you’re in the village. Serene and beautiful. Staffs are amazing. You are treated like a special guess. I will always stay here when I’m in town, I totally recommend this hotel for anybody coming visit Surabaya.
10
Nenny
2 Feb 2023
·
Stayed 2 nights
super friendly staff, warm welcome from first you step in until checking out. the room was big and clean. i love the ambience of the property so comfy and relaxing.
super friendly staff, warm welcome from first you step in until checking out. the room was big and clean. i love the ambience of the property so comfy and relaxing.
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AI-generated summary based on recent guest reviews
Service
Service is widely praised for warm, attentive staff, with standout help during special needs and thoughtful recommendations. A few operational lapses were noted, such as downgraded arrival touches and room keys needing reactivation.
Related guest reviews
8
Robert Michael
15 Jul 2025
·
Stayed 6 nights
Very attentive staff. Great garden area and restaurant food
Very attentive staff. Great garden area and restaurant food
10
ZHI YAN
20 Aug 2024
·
Stayed 1 night
Lovely hotel, spacious, comfortable and well equipped. Staff are efficient and friendly. Must try the coffee and tea at the lobby cafe, they're amazing! Only improvement I hope the hotel will make is on the in-room toiletries but that's a small matter.
Lovely hotel, spacious, comfortable and well equipped. Staff are efficient and friendly. Must try the coffee and tea at the lobby cafe, they're amazing! Only improvement I hope the hotel will make is on the in-room toiletries but that's a small matter.
10
Mustafa
25 Feb 2025
·
Stayed 2 nights
Great value for money and great staff
Great value for money and great staff
6
Elizabeth
8 Nov 2024
·
Stayed 1 night
The hotel is quiet even though it’s in the middle of town. We stayed at this hotel for years now. But we noticed the services are significantly downgraded this time. When you get in the hotel, there used to be lemongrass smell all over the place, then welcome drink and cold towel. Now there are no more aromatic smell and no more welcome drink nor cold towel. Small gesture but it was the reason why we go back to this hotel. When we get to the room, the carpet is dirty and musty smell and hotel only provided one bathroom towel, it used to be two sets of towel, large medium and small for face towel. Such a let down as we are very looking forward to stay in this hotel. I guess we will stay somewhere else next time we are in Surabaya.
The hotel is quiet even though it’s in the middle of town. We stayed at this hotel for years now. But we noticed the services are significantly downgraded this time. When you get in the hotel, there used to be lemongrass smell all over the place, then welcome drink and cold towel. Now there are no more aromatic smell and no more welcome drink nor cold towel. Small gesture but it was the reason why we go back to this hotel. When we get to the room, the carpet is dirty and musty smell and hotel only provided one bathroom towel, it used to be two sets of towel, large medium and small for face towel. Such a let down as we are very looking forward to stay in this hotel. I guess we will stay somewhere else next time we are in Surabaya.
8
Jan
25 Sept 2025
·
Stayed 1 night
Sehr gepflegte Anlage in mitten der Stadt. Man fühlt sich eher als sei man in einem kleinen Dschungel als in der Stadt, was zum entspannen einlädt. Die Zimmer sind geräumig und sauber. Das Essen sehr lecker und das Personal stets freundlich und hilfsbereit.
Sehr gepflegte Anlage in mitten der Stadt. Man fühlt sich eher als sei man in einem kleinen Dschungel als in der Stadt, was zum entspannen einlädt. Die Zimmer sind geräumig und sauber. Das Essen sehr lecker und das Personal stets freundlich und hilfsbereit.
10
Indira
21 Feb 2025
·
Stayed 1 night
Very clean and friendly staff. Their breakfast buffet is amazing!!! I wish I could’ve stayed longer.
Very clean and friendly staff. Their breakfast buffet is amazing!!! I wish I could’ve stayed longer.
10
Robert Tjibbe
17 Sept 2024
·
Stayed 7 nights
Onze vakantie op Java is begonnen in Surabaya. We zijn begonnen in Bumi Surabaya City Resort. Wat een geweldig personeel hebben ze daar. Zo gastvrij en vriendelijk. Mooie opgeruimde kamers en een heerlijk zwembad. De mensen van de koffiebar en het restaurant waren zo leuk, lief en gezellig. We hebben daar heerlijk gegeten en koffie gedronken. We hebben met iedereen gelachen en voelde ons meer dan welkom. We zijn er een week geweest en hebben een perfecte tijd gehad daar. Een echte aanrader en beter dan de grotere gevestigde hotelketens.
Onze vakantie op Java is begonnen in Surabaya. We zijn begonnen in Bumi Surabaya City Resort. Wat een geweldig personeel hebben ze daar. Zo gastvrij en vriendelijk. Mooie opgeruimde kamers en een heerlijk zwembad. De mensen van de koffiebar en het restaurant waren zo leuk, lief en gezellig. We hebben daar heerlijk gegeten en koffie gedronken. We hebben met iedereen gelachen en voelde ons meer dan welkom. We zijn er een week geweest en hebben een perfecte tijd gehad daar. Een echte aanrader en beter dan de grotere gevestigde hotelketens.
10
Abhiramy
6 Dec 2024
·
Stayed 6 nights
Staff were so welcoming. They always had a greeting or a smile. All were very helpful including recommending trips for a day away like visiting mount Bromo.
Staff were so welcoming. They always had a greeting or a smile. All were very helpful including recommending trips for a day away like visiting mount Bromo.
10
Gregor
27 Sept 2025
·
Stayed 7 nights
Das Personal des Hotels war mit Abstand eines der freundlichsten, das ich je erleben durfte. Wir wurden mit all unseren Fragen gut beraten, wurden immer gut bedient und behandelt und das Personal ging gern auf unsere Wünsche ein. Besonders hilfreich war das Personal während eines Krankheitsfalls. Die Rezeptionisten und das Sicherheitspersonal organisierten und halfen beim Transfer in ein nahegelegenes Krankenhaus. Eine rundum gute Erfahrung.
Das Personal des Hotels war mit Abstand eines der freundlichsten, das ich je erleben durfte. Wir wurden mit all unseren Fragen gut beraten, wurden immer gut bedient und behandelt und das Personal ging gern auf unsere Wünsche ein. Besonders hilfreich war das Personal während eines Krankheitsfalls. Die Rezeptionisten und das Sicherheitspersonal organisierten und halfen beim Transfer in ein nahegelegenes Krankenhaus. Eine rundum gute Erfahrung.
8
michael
3 Oct 2024
·
Stayed 4 nights
Overall it is a nice Hotel but there are room for improvement. The wifi in public areas varrie alot. Several times our room key didnt work There could be sunshades by the pool since its very warm and to avoid sunburn. Finally it would be nice to have a beer without trying to hide it
Overall it is a nice Hotel but there are room for improvement. The wifi in public areas varrie alot. Several times our room key didnt work There could be sunshades by the pool since its very warm and to avoid sunburn. Finally it would be nice to have a beer without trying to hide it
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AI-generated summary based on recent guest reviews
Location
Central Surabaya location with easy access to nearby spots, yet the property feels quiet and secluded inside its grounds.
Related guest reviews
10
Haruo
3 Sept 2025
·
Stayed 1 night
街中にありながら、リゾートホテル。ガーデンブレックファーストは、最高
街中にありながら、リゾートホテル。ガーデンブレックファーストは、最高
10
Nenny
14 Jul 2024
·
Stayed 1 night
nice property, you can feel the green in the big city
nice property, you can feel the green in the big city
10
Dave
2 Aug 2025
·
Stayed 2 nights
Nice place overall, excellent breakfast but limited meat. Mostly quiet lots of stuff around.
Nice place overall, excellent breakfast but limited meat. Mostly quiet lots of stuff around.
6
Elizabeth
8 Nov 2024
·
Stayed 1 night
The hotel is quiet even though it’s in the middle of town. We stayed at this hotel for years now. But we noticed the services are significantly downgraded this time. When you get in the hotel, there used to be lemongrass smell all over the place, then welcome drink and cold towel. Now there are no more aromatic smell and no more welcome drink nor cold towel. Small gesture but it was the reason why we go back to this hotel. When we get to the room, the carpet is dirty and musty smell and hotel only provided one bathroom towel, it used to be two sets of towel, large medium and small for face towel. Such a let down as we are very looking forward to stay in this hotel. I guess we will stay somewhere else next time we are in Surabaya.
The hotel is quiet even though it’s in the middle of town. We stayed at this hotel for years now. But we noticed the services are significantly downgraded this time. When you get in the hotel, there used to be lemongrass smell all over the place, then welcome drink and cold towel. Now there are no more aromatic smell and no more welcome drink nor cold towel. Small gesture but it was the reason why we go back to this hotel. When we get to the room, the carpet is dirty and musty smell and hotel only provided one bathroom towel, it used to be two sets of towel, large medium and small for face towel. Such a let down as we are very looking forward to stay in this hotel. I guess we will stay somewhere else next time we are in Surabaya.
8
Hiroyoshi
30 Jul 2022
·
Stayed 5 nights
滞在中急に水が出なくなるトラブルがありました。それ以外は快適に過ごすことが出来ました。 中庭のリゾートチックな作りは非常に良かったです。可能であれば、もう少し蚊の対策をしてくれるともっと嬉しいです。
滞在中急に水が出なくなるトラブルがありました。それ以外は快適に過ごすことが出来ました。 中庭のリゾートチックな作りは非常に良かったです。可能であれば、もう少し蚊の対策をしてくれるともっと嬉しいです。
8
Jan
25 Sept 2025
·
Stayed 1 night
Sehr gepflegte Anlage in mitten der Stadt. Man fühlt sich eher als sei man in einem kleinen Dschungel als in der Stadt, was zum entspannen einlädt. Die Zimmer sind geräumig und sauber. Das Essen sehr lecker und das Personal stets freundlich und hilfsbereit.
Sehr gepflegte Anlage in mitten der Stadt. Man fühlt sich eher als sei man in einem kleinen Dschungel als in der Stadt, was zum entspannen einlädt. Die Zimmer sind geräumig und sauber. Das Essen sehr lecker und das Personal stets freundlich und hilfsbereit.
10
Nursalim
19 Mar 2025
·
Stayed 2 nights
great hotel in the main street of surabaya
great hotel in the main street of surabaya
10
Elizabeth
21 Sept 2023
·
Stayed 2 nights
I always stay at this hotel every time I visited Indonesia. I love their breakfast and restaurant menus. Quiet place even though you’re in the middle of city, you feel like you’re in the village. Serene and beautiful. Staffs are amazing. You are treated like a special guess. I will always stay here when I’m in town, I totally recommend this hotel for anybody coming visit Surabaya.
I always stay at this hotel every time I visited Indonesia. I love their breakfast and restaurant menus. Quiet place even though you’re in the middle of city, you feel like you’re in the village. Serene and beautiful. Staffs are amazing. You are treated like a special guess. I will always stay here when I’m in town, I totally recommend this hotel for anybody coming visit Surabaya.
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AI-generated summary based on recent guest reviews
Dining
Breakfast is widely praised for quality and breadth, with Indonesian, Western and Japanese options; several guests also enjoyed the lobby cafe coffee and on-site restaurants. Minor critiques include limited meat selection for breakfast.
Related guest reviews
10
Haruo
3 Sept 2025
·
Stayed 1 night
街中にありながら、リゾートホテル。ガーデンブレックファーストは、最高
街中にありながら、リゾートホテル。ガーデンブレックファーストは、最高
10
Nursalim
19 Mar 2025
·
Stayed 1 night
Spacious area with tall ceilings, with great indonesian arts display, rooms are large and clean, but may need upgrade on toilet. Breakfasts are soo great with indonesian, west and japanese!!
Spacious area with tall ceilings, with great indonesian arts display, rooms are large and clean, but may need upgrade on toilet. Breakfasts are soo great with indonesian, west and japanese!!
10
ZHI YAN
20 Aug 2024
·
Stayed 1 night
Lovely hotel, spacious, comfortable and well equipped. Staff are efficient and friendly. Must try the coffee and tea at the lobby cafe, they're amazing! Only improvement I hope the hotel will make is on the in-room toiletries but that's a small matter.
Lovely hotel, spacious, comfortable and well equipped. Staff are efficient and friendly. Must try the coffee and tea at the lobby cafe, they're amazing! Only improvement I hope the hotel will make is on the in-room toiletries but that's a small matter.
10
Dave
2 Aug 2025
·
Stayed 2 nights
Nice place overall, excellent breakfast but limited meat. Mostly quiet lots of stuff around.
Nice place overall, excellent breakfast but limited meat. Mostly quiet lots of stuff around.
10
Mohamed Abrori
1 Mar 2024
·
Stayed 2 nights
Hotel was excellent with big room. Room was clean. Toilet cover needs to be changed coz it looks old and dirty. Breakfast spread was great. I will come back again for sure if I’m going to Surabaya. Staffs were friendly and polite.
Hotel was excellent with big room. Room was clean. Toilet cover needs to be changed coz it looks old and dirty. Breakfast spread was great. I will come back again for sure if I’m going to Surabaya. Staffs were friendly and polite.
8
Jan
25 Sept 2025
·
Stayed 1 night
Sehr gepflegte Anlage in mitten der Stadt. Man fühlt sich eher als sei man in einem kleinen Dschungel als in der Stadt, was zum entspannen einlädt. Die Zimmer sind geräumig und sauber. Das Essen sehr lecker und das Personal stets freundlich und hilfsbereit.
Sehr gepflegte Anlage in mitten der Stadt. Man fühlt sich eher als sei man in einem kleinen Dschungel als in der Stadt, was zum entspannen einlädt. Die Zimmer sind geräumig und sauber. Das Essen sehr lecker und das Personal stets freundlich und hilfsbereit.
10
Indira
21 Feb 2025
·
Stayed 1 night
Very clean and friendly staff. Their breakfast buffet is amazing!!! I wish I could’ve stayed longer.
Very clean and friendly staff. Their breakfast buffet is amazing!!! I wish I could’ve stayed longer.
10
Robert Tjibbe
17 Sept 2024
·
Stayed 7 nights
Onze vakantie op Java is begonnen in Surabaya. We zijn begonnen in Bumi Surabaya City Resort. Wat een geweldig personeel hebben ze daar. Zo gastvrij en vriendelijk. Mooie opgeruimde kamers en een heerlijk zwembad. De mensen van de koffiebar en het restaurant waren zo leuk, lief en gezellig. We hebben daar heerlijk gegeten en koffie gedronken. We hebben met iedereen gelachen en voelde ons meer dan welkom. We zijn er een week geweest en hebben een perfecte tijd gehad daar. Een echte aanrader en beter dan de grotere gevestigde hotelketens.
Onze vakantie op Java is begonnen in Surabaya. We zijn begonnen in Bumi Surabaya City Resort. Wat een geweldig personeel hebben ze daar. Zo gastvrij en vriendelijk. Mooie opgeruimde kamers en een heerlijk zwembad. De mensen van de koffiebar en het restaurant waren zo leuk, lief en gezellig. We hebben daar heerlijk gegeten en koffie gedronken. We hebben met iedereen gelachen en voelde ons meer dan welkom. We zijn er een week geweest en hebben een perfecte tijd gehad daar. Een echte aanrader en beter dan de grotere gevestigde hotelketens.
10
Ika
27 Feb 2025
·
Stayed 1 night
An old hotel but holding its charm. Has a wide variety of foods during breakfast time. surely will come back.
An old hotel but holding its charm. Has a wide variety of foods during breakfast time. surely will come back.
8
Sonja
29 Sept 2025
·
Stayed 3 nights
Leuk restaurant
Leuk restaurant
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10
Heryana
14 May 2026
·
Stayed 1 night
Awesom foods and. Place to be
Awesom foods and. Place to be
10
Majid
16 Feb 2026
·
Stayed 4 nights
Thank you front desk Maya for outstanding customer service.
Thank you front desk Maya for outstanding customer service.
10
Jehad
5 Feb 2026
·
Stayed 2 nights
Enjoy my time
Enjoy my time
8
Zheng
27 Oct 2025
·
Stayed 1 night
didn't use pool and no time go outside.
didn't use pool and no time go outside.
10
Dave
2 Aug 2025
·
Stayed 2 nights
Nice place overall, excellent breakfast but limited meat. Mostly quiet lots of stuff around.
Nice place overall, excellent breakfast but limited meat. Mostly quiet lots of stuff around.
Property policies
Check-in instructions
Everything you need to know for a smooth check-in.
Check-in
Check-out
From 15:00 to 00:00
Before 12:00
FAQs about Bumi Surabaya City Resort
Is parking available at the property?
Complimentary parking is available for guests.
What type of breakfast is offered and what are the serving hours?
A delightful breakfast is served on-site, with options to accommodate diverse dietary needs, including halal cuisine.
What are the standard check-in and check-out times?
Check-in is from 15:00, and check-out is until 12:00. Early or late check-in/check-out may be available upon request.
What accessibility features are available for guests with disabilities?
The property offers step-free entrances and wheelchair-accessible facilities, including public areas and rooms.
Where is the property located in relation to key landmarks?
Located in Surabaya Center, the hotel is in a shopping district, close to Korea Park and Taman Bungkul, with attractions like Taman Hiburan Rakyat and Lapindo Mudflow in Sidoarjo nearby.
Does the property have a swimming pool?
Yes, there is an outdoor swimming pool available for guests to enjoy.
What are the policies for guests staying with children?
Children are welcome at the property, and kids can stay for free up to a certain age.
What are the policies regarding extra beds and cribs?
The property offers cribs and rollaway beds, subject to availability and may incur additional costs. Advance request is recommended.
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Instant AI responses are based on hotel information
Prices for upcoming dates
October 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
November 2026
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-10-16: 60.53582084331513USD
- 2026-10-17: 91.00997587776185USD
- 2026-10-18: 47.65677151565552USD
- 2026-10-19: 45.56632921543122USD
- 2026-10-20: 45.02031813488007USD
- 2026-10-21: 45.48497230434418USD
- 2026-10-22: 45.12595525360108USD
- 2026-10-23: 43.11061229991913USD
- 2026-10-24: 96.62574574432374USD
- 2026-10-25: 43.3204635843277USD
- 2026-10-26: 43.65531614952088USD
- 2026-10-27: 43.53016057262421USD
- 2026-10-28: 43.53016057262421USD
- 2026-10-29: 43.3204635843277USD
- 2026-10-30: 45.60684480285645USD
- 2026-10-31: 45.60684480285645USD
- 2026-11-01: 43.692038624191284USD
- 2026-11-02: 43.53016057262421USD
- 2026-11-03: 43.53016057262421USD
- 2026-11-04: 43.53016057262421USD
- 2026-11-05: 42.902132536506656USD
- 2026-11-06: 43.4934380979538USD
- 2026-11-07: 43.65531614952088USD
- 2026-11-08: 43.4934380979538USD
- 2026-11-09: 49.58858884067536USD
- 2026-11-10: 49.286567059326174USD
- 2026-11-11: 49.07253692188263USD
- 2026-11-12: 49.286567059326174USD
- 2026-11-13: 49.24984458465576USD
- 2026-11-14: 49.59203050117493USD
- 2026-11-15: 42.902132536506656USD
- 2026-11-16: 42.55934229354859USD
- 2026-11-17: 42.902132536506656USD
- 2026-11-18: 42.902132536506656USD
- 2026-11-19: 43.05501855354309USD
- 2026-11-20: 42.902132536506656USD
- 2026-11-21: 43.65531614952088USD
- 2026-11-22: 42.902132536506656USD
- 2026-11-23: 43.53016057262421USD
- 2026-11-24: 42.55934229354859USD
- 2026-11-25: 43.53016057262421USD
- 2026-11-26: 42.902132536506656USD
- 2026-11-27: 42.902132536506656USD
- 2026-11-28: 43.53016057262421USD
- 2026-11-29: 42.902132536506656USD
- 2026-11-30: 42.902132536506656USD
- 2026-12-01: 42.902132536506656USD
- 2026-12-02: 42.902132536506656USD
- 2026-12-03: 42.55934229354859USD
- 2026-12-04: 42.902132536506656USD
- 2026-12-05: 43.692038624191284USD
- 2026-12-06: 42.902132536506656USD
- 2026-12-07: 42.902132536506656USD
- 2026-12-08: 42.97707758693695USD
- 2026-12-09: 42.97707758693695USD
- 2026-12-10: 42.97707758693695USD
- 2026-12-11: 43.03178413066864USD
- 2026-12-12: 43.818694302177434USD
- 2026-12-13: 43.03178413066864USD
- 2026-12-14: 43.619343725395204USD
- 2026-12-15: 43.776725759696966USD
- 2026-12-16: 43.776725759696966USD
Check-in must be done by someone who is at least 18 years old.
Popular amenities
Restaurant
Swimming pool
Non-smoking rooms
Room service
Dry cleaning
Banquet facilities
Services
Dry cleaning
Banquet facilities
Safe-deposit box
Self laundry
24-Hour Front Desk
Internet
Free wi-fi
General
Room service
Restaurant
Non-smoking rooms
Activities
Swimming pool
Garden
Pool outdoor