St Pancras London, Autograph Collection
461 US$
/nat
Gennemsnit for september
Vælg datoer for at se priser og tilgængelighed
461 US$
/nat
Gennemsnit for september
Gennemsnitlige månedlige priser
På St Pancras London, Autograph Collection ligger prisen pr. nat i gennemsnit på 314 US$ i den billigste måned (januar) og 531 US$ i den dyreste måned (juni), baseret på de seneste 12 måneder.
| Måned | Gennemsnitlig pris |
|---|---|
| januar | 314 US$ |
| februar | 357 US$ |
| marts | 340 US$ |
| april | 424 US$ |
| maj | 387 US$ |
| juni | 531 US$ |
| juli | 497 US$ |
| august | 349 US$ |
| september | 461 US$ |
| oktober | 437 US$ |
| november | 450 US$ |
| december | 422 US$ |
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sep. · 461 US$
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Dyrest: juni (ca. 531 US$)
Billigst: januar (ca. 314 US$)
Om dette overnatningssted
Der tilbydes fuld spaservice, hvor du kan slappe af og nyde massage, kropsbehandlinger samt ansigtsbehandlinger. Du kan drage fordel af rekreative faciliteter, såsom en indendørs pool, en sauna og et døgnåbent fitnesscenter. Dette hotel i v...
Faciliteter
Der tilbydes fuld spaservice, hvor du kan slappe af og nyde massage, kropsbehandlinger samt ansigtsbehandlinger. Du kan drage fordel af rekreative faciliteter, såsom en indendørs pool, en sauna og et døgnåbent fitnesscenter. Dette hotel i victoriansk stil tilbyder desuden gratis trådløs internetadgang, concierge-tjenester og bryllupsfaciliteter.
Forretningsfaciliteter
Gæsterne har blandt andet adgang til hurtig udtjekning, renseri/vaskeservice og en døgnåben reception. Planlægger du et arrangement i London? På dette hotel er der et område på 451 kvadratmeter til rådighed, bestående af konferencelokaler og 12 mødelokaler. Selvstændig parkering (tillægsgebyr) er til rådighed på stedet.
Spisning
Spis dig mæt i britiske retter på Booking Office 1869, som er en af dette hotels 3 restauranter, eller bliv på værelset, og nyd godt af roomservice døgnet rundt.Slap af med en forfriskende drink ved en af stedets 2 barer/lounger. Morgenmad tilberedt efter bestilling tilbydes mod gebyr dagligt fra kl. 07.00 til kl. 11.00.
Værelser
Føl dig hjemme i et af de 245 værelser med individuelt design, der desuden har minibar og LCD-tv. Din seng har topmadras og er udstyret med dundyner og premium-sengetøj. Med gratis Wi-Fi kan du altid komme på nettet, og satellitkanaler sørger for underholdningen. Badeværelserne har gratis toiletartikler og hårtørrer.
Lokation
Med et ophold ved St. Pancras London, Autograph Collection ® har du en base i hjertet af London. Herfra er der kun 4 minutters kørsel til The British Museum og 8 minutters kørsel til Big Ben. Dette hotel med luksusfaciliteter ligger 4,4 km fra London Eye og 4,7 km fra Hyde Park.
I nærheden
British Library(0.1 mil)
University College London(0.5 mil)
Russell Square(0.6 mil)
University of London(0.9 mil)
Tottenham Court Road(1 mil)
The British Museum(1.1 mil)
Camden Market(1.1 mil)
Regent's Park(1.1 mil)
Portland Place(1.2 mil)
Oxford Street(1.2 mil)
Regent Street(1.3 mil)
Royal Opera House(1.4 mil)
Aldwych Theatre(1.5 mil)
The Strand(1.5 mil)
Covent Garden Market(1.5 mil)
London (LCY-London City)(10.7 mil)
Heathrow Lufthavn (LHR)(18.9 mil)
Gatwick Lufthavn (LGW)(55 mil)
London (LTN-Luton)(34.1 mil)
London (STN-Stansted)(40.5 mil)
Parkering
Restaurant
Swimmingpool
Roomservice
Overvåget parkering
Renseri
Lokation
Euston Road, King's Cross, London, England, Storbritannien
British Library (0.1 mil)
University College London (0.5 mil)
Russell Square (0.6 mil)
University of London (0.9 mil)
Tottenham Court Road (1 mil)
The British Museum (1.1 mil)
Gæsteanmeldelser
8.1
Meget god
Baseret på 1.571 verificerede anmeldelser
Hvem overnatter her?
Business
20%
Par
46%
Familie
18%
Gruppe
9%
Solorejsende
4%
Hvad siger gæsterne
AI-genereret oversigt baseret på de seneste gæsteanmeldelser
St Pancras London, Autograph Collection imponerer gæsterne med sin storslåede historiske arkitektur og den exceptionelt praktiske beliggenhed ved siden af St Pancras og King’s Cross. Tilbagemeldinger om værelser og service varierer dog fra fremragende til skuffende afhængigt af fløj, udsigt og oplevelse.
Læs mereVar dette nyttigt?
Hvad siger gæsterne
St Pancras London, Autograph Collection imponerer gæsterne med sin storslåede historiske arkitektur og den exceptionelt praktiske beliggenhed ved siden af St Pancras og King’s Cross. Tilbagemeldinger om værelser og service varierer dog fra fremragende til skuffende afhængigt af fløj, udsigt og oplevelse.
Mange sætter pris på venligt, professionelt personale, imponerende bar- og restaurantområder, et afslappende spa- og poolområde og, i nogle tilfælde, rummelige værelser med udsigt over stationen. Tilbagevendende ulemper omfatter ventetid ved indtjekning, ujævn service og rengøring, indadvendte eller mørke værelser med forældet inventar, faste madrasser eller støj for nogle, lejlighedsvis lugt, upålidelig Wi-Fi og varierende kvalitet af morgenmaden. Samlet set kan du forvente mindeværdige fællesarealer og faciliteter, hvor oplevelserne formes af værelsestildeling og timing.
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Faciliteter
Gæsterne fremhæver den stemningsfulde bar og restaurant samt et afslappende spa- og poolområde. Nogle bemærker, at spaen er lille eller kold, lejlighedsvis lukket, og at fitnesscenteret er basale eller begrænset.
Relaterede gæsteanmeldelser
8
derren
25. sep. 2023
·
Overnattede 5 nætter
Great property but they need to invest in a proper gym!!!
Great property but they need to invest in a proper gym!!!
10
Lydia
21. feb. 2025
·
Overnattede 1 nat
We had looked forward to a special celebratory evening. We were greeted in the room by complimentary macaroons & drinks. The TV wasn't working and after a 2nd failed visit by the technician, the receptionist immediately upgraded us to a superior suite. Chocolates & bubbly were sent to the room. It was our one evening there and we felt very special. The pool and spa area feels luxurious. We opted to have breakfast in the beautiful high celing booking office. The food was great and the setting incredible. Thoroughly enjoyed our stay!
We had looked forward to a special celebratory evening. We were greeted in the room by complimentary macaroons & drinks. The TV wasn't working and after a 2nd failed visit by the technician, the receptionist immediately upgraded us to a superior suite. Chocolates & bubbly were sent to the room. It was our one evening there and we felt very special. The pool and spa area feels luxurious. We opted to have breakfast in the beautiful high celing booking office. The food was great and the setting incredible. Thoroughly enjoyed our stay!
10
Eva
21. okt. 2025
·
Overnattede 1 nat
Very enjoyable trip, the room was very spacious and absolutely loved the spa. Breakfast was good but personally I would prefer a buffet style.
Very enjoyable trip, the room was very spacious and absolutely loved the spa. Breakfast was good but personally I would prefer a buffet style.
8
Melanie
20. sep. 2025
·
Overnattede 2 nætter
It was a good relaxing trip. The highlight, as always is the staff, who are friendly, efficient and accomodating. The pool is always a standout glory as well. It is the cleanest pool in London with sexy dark lighting that makes it so relaxing. The hotel is an event in itself, lots of spectacle and free things to enjoy at different specific historic times. I loved the punch ceremony especially. Breakfast was particularly lovely and well organised. I definitely enjoyed my time here though wish I had booked a higher grade room for even more luxury...that said the fainting couch in my room made it perfect.
It was a good relaxing trip. The highlight, as always is the staff, who are friendly, efficient and accomodating. The pool is always a standout glory as well. It is the cleanest pool in London with sexy dark lighting that makes it so relaxing. The hotel is an event in itself, lots of spectacle and free things to enjoy at different specific historic times. I loved the punch ceremony especially. Breakfast was particularly lovely and well organised. I definitely enjoyed my time here though wish I had booked a higher grade room for even more luxury...that said the fainting couch in my room made it perfect.
8
Lynn
23. sep. 2025
·
Overnattede 1 nat
Loved the spa and the history of the hotel. Room clean but as on top floor of Barlow house was very dark which I didn’t like much.
Loved the spa and the history of the hotel. Room clean but as on top floor of Barlow house was very dark which I didn’t like much.
10
Barbara
10. feb. 2024
·
Overnattede 1 nat
Absolutely wonderful hotel. Great service, staff at St Pancras Renaniance friendly, attentive and accommodating. The restaurant the Booking Office is just wonderful great ambience and decor, notbtonmentuon rhe food. Gym is state of the art. Spa looks great unfortunately only used the swimming pool and gym.
Absolutely wonderful hotel. Great service, staff at St Pancras Renaniance friendly, attentive and accommodating. The restaurant the Booking Office is just wonderful great ambience and decor, notbtonmentuon rhe food. Gym is state of the art. Spa looks great unfortunately only used the swimming pool and gym.
6
Gillian
28. mar. 2023
·
Overnattede 3 nætter
Spa poor service, cold pool. Reception staff hit and miss, poor communication. Limited food and drink options.
Spa poor service, cold pool. Reception staff hit and miss, poor communication. Limited food and drink options.
4
Darren
20. feb. 2023
·
Overnattede 1 nat
Rooms need up dating, peeling vaneer on furniture. Rooms are very basic and small. Spa is tiny. The hotel is a letdown. The restaurant wasn't open on sunday. Not worth the money at all.
Rooms need up dating, peeling vaneer on furniture. Rooms are very basic and small. Spa is tiny. The hotel is a letdown. The restaurant wasn't open on sunday. Not worth the money at all.
10
Henri
29. mar. 2025
·
Overnattede 1 nat
Very lovely stay at St. Pancras Renaissance hotel. Staff were great, friendly and attentive. Spa was lovely and relaxing. Best massage i've ever had! Booking office restaurant was great too.
Very lovely stay at St. Pancras Renaissance hotel. Staff were great, friendly and attentive. Spa was lovely and relaxing. Best massage i've ever had! Booking office restaurant was great too.
8
Conan
8. maj 2024
·
Overnattede 2 nætter
It is a nice hotel in a very good location! We really enjoy spa and pool, which was the best part of the hotel.
It is a nice hotel in a very good location! We really enjoy spa and pool, which was the best part of the hotel.
Var dette nyttigt?
AI-genereret oversigt baseret på de seneste gæsteanmeldelser
Rengøring
Mange rapporterer rene, velholdte rum, men tilbagevendende problemer omfatter stærk lugt i korridorer eller håndklæder og lejlighedsvis værelser med muggen lugt, plettede eller slidte møbler. Standarderne føles inkonsekvente på tværs af fløje og etager.
Relaterede gæsteanmeldelser
10
Khuram
16. sep. 2024
·
Overnattede 2 nætter
Great Hotel and great location. Beautiful heritage and architecture. I would have given this review a 5 star but I only have one complaints - there was a bad smell to all the towels and hallways. Unusual but I am curious if someone else felt the same.
Great Hotel and great location. Beautiful heritage and architecture. I would have given this review a 5 star but I only have one complaints - there was a bad smell to all the towels and hallways. Unusual but I am curious if someone else felt the same.
4
Jari
9. jul. 2023
·
Overnattede 1 nat
Staircase smell is something else, so bad. Bathroom door rotten, has sucked water over years, growing mold. Service below average, internet not working, queues to bfst.....
Staircase smell is something else, so bad. Bathroom door rotten, has sucked water over years, growing mold. Service below average, internet not working, queues to bfst.....
6
Torch W
8. aug. 2025
·
Overnattede 2 nætter
We loved the convenience of the location. We traveled from Paris on Eurostar and it was wonderful to be able to roll our luggage directly into the hotel and freshen up without having to call a car for transport. The service was excellent. Everyone was helpful and friendly. Our only complaint would be the smell in the corridor leading to Barlow House. The strong stench from the bathroom in the hallway was intolerable and disgusting. It was reminiscent of the horrible odor in the bathroom trenches found in China. Since our room was located in Barlow House, we had to walk down that corridor to get to the elevator to get to our room. We dreaded that walk, and the fact that the odor also gets trapped in the elevator on the ride. It negated our otherwise positive experience and left us with a bad impression of our stay. Please correct this odor issue for the benefit of all.
We loved the convenience of the location. We traveled from Paris on Eurostar and it was wonderful to be able to roll our luggage directly into the hotel and freshen up without having to call a car for transport. The service was excellent. Everyone was helpful and friendly. Our only complaint would be the smell in the corridor leading to Barlow House. The strong stench from the bathroom in the hallway was intolerable and disgusting. It was reminiscent of the horrible odor in the bathroom trenches found in China. Since our room was located in Barlow House, we had to walk down that corridor to get to the elevator to get to our room. We dreaded that walk, and the fact that the odor also gets trapped in the elevator on the ride. It negated our otherwise positive experience and left us with a bad impression of our stay. Please correct this odor issue for the benefit of all.
6
Camila
14. apr. 2025
·
Overnattede 1 nat
The good thing about the room it is quite big but the bad thing is that it smell like moldy and I wouldn’t stay there again because of that. The hotel is beautiful and the staff are very nice. Breakfast was very good. I would come back only for food, unfortunately not to stay.
The good thing about the room it is quite big but the bad thing is that it smell like moldy and I wouldn’t stay there again because of that. The hotel is beautiful and the staff are very nice. Breakfast was very good. I would come back only for food, unfortunately not to stay.
10
Neil
30. okt. 2025
·
Overnattede 1 nat
From the moment we arrived we knew the experience would be special. Check-in was just lovely, with a group of engaging, warm individuals who never lost sight of their professionalism. That continued throughout our stay with every staff member we encountered, always providing unconditional commitment to service, without ever being forced or false. Our room and the entire hotel were immaculate. Excellent menu choices for both dinner and breakfast, combining tradition with outstanding equality. Impossible to fault, thank you.
From the moment we arrived we knew the experience would be special. Check-in was just lovely, with a group of engaging, warm individuals who never lost sight of their professionalism. That continued throughout our stay with every staff member we encountered, always providing unconditional commitment to service, without ever being forced or false. Our room and the entire hotel were immaculate. Excellent menu choices for both dinner and breakfast, combining tradition with outstanding equality. Impossible to fault, thank you.
6
Judy
29. jun. 2025
·
Overnattede 1 nat
The St. Pancras Hotel looks very impressive on the outside and is of course a major London landmark. The inside, however, needs some upgrading. The hotel lobby looks very grand, but skimps on customer service: there is no porter outside to help with luggage. The concierge desks have large, prominent space in the front of the lobby but never seem to be staffed. The check-in stations are relegated to the side of the lobby, along with couches crammed into a narrow alley to make space for the bar and drinks area in the middle of the lobby, forcing guests to queue up in the narrow space afforded them while dodging waiters and other guests going by. The hotel room is clean and spacious, but looks like a throw back to a 1990s room with old carpet that smells strongly of cleaning products, furniture whose laminate is peeling off in large chunks, a bathroom door that's on a spring that won't stay open, no ventilation in the bathroom, and very old fashioned bathtub/shower combo that has one of those glass half doors that never do much to shield water splash but make getting in and out of the steep bathtub difficult. The window overlooking the Eurostar platform in the St Pancras station is sort of cool, but is quite dirty and the constant noise from the station makes going to sleep a bit difficult. All of this for over $500 a night does not really live up to Marriott's usual standards. Staff are very friendly, which is a bright spot of an otherwise forgettable stay.
The St. Pancras Hotel looks very impressive on the outside and is of course a major London landmark. The inside, however, needs some upgrading. The hotel lobby looks very grand, but skimps on customer service: there is no porter outside to help with luggage. The concierge desks have large, prominent space in the front of the lobby but never seem to be staffed. The check-in stations are relegated to the side of the lobby, along with couches crammed into a narrow alley to make space for the bar and drinks area in the middle of the lobby, forcing guests to queue up in the narrow space afforded them while dodging waiters and other guests going by. The hotel room is clean and spacious, but looks like a throw back to a 1990s room with old carpet that smells strongly of cleaning products, furniture whose laminate is peeling off in large chunks, a bathroom door that's on a spring that won't stay open, no ventilation in the bathroom, and very old fashioned bathtub/shower combo that has one of those glass half doors that never do much to shield water splash but make getting in and out of the steep bathtub difficult. The window overlooking the Eurostar platform in the St Pancras station is sort of cool, but is quite dirty and the constant noise from the station makes going to sleep a bit difficult. All of this for over $500 a night does not really live up to Marriott's usual standards. Staff are very friendly, which is a bright spot of an otherwise forgettable stay.
10
John
10. sep. 2025
·
Overnattede 1 nat
Room is clean and large room by London standards
Room is clean and large room by London standards
6
Gia
10. jun. 2024
·
Overnattede 2 nætter
I canceled my second booking. This hotel is of course making the most of its location and gorgeous facade. But there was tape over buttons in the lift, one door clearly not working properly as it would nearly not open, the room had a tear in the couch and carpet (with stains) and something was still stuck to the toilet seat. The tissue box had a total of 5 tissues in it. Room service comes with a £5(!) tray fee then an addition percentage service fee, wifi is £15(!) per day. The staff were amazing, going to the extent of bringing up a small fridge as I had perishable items, but I’m still waiting on the box of tissues…
I canceled my second booking. This hotel is of course making the most of its location and gorgeous facade. But there was tape over buttons in the lift, one door clearly not working properly as it would nearly not open, the room had a tear in the couch and carpet (with stains) and something was still stuck to the toilet seat. The tissue box had a total of 5 tissues in it. Room service comes with a £5(!) tray fee then an addition percentage service fee, wifi is £15(!) per day. The staff were amazing, going to the extent of bringing up a small fridge as I had perishable items, but I’m still waiting on the box of tissues…
6
Donna
27. apr. 2025
·
Overnattede 1 nat
There was an incredibly pungent smell in the hallway on the floor we were staying in that was pretty overwhelming and during the night the air vent pushed out another weird but sweeter smell something like you’d see in a Vegas hotel or Disney when they pump “smells” into the air. We booked the hotel as we had dinner reservations at the Booking Office and Gothic Bar. About 2hrs before we arrived the Gothic Bar cancelled our reservation due to a private event and the food and service at the Booking Office was just terrible. The reason I’m sharing this is because you are cobranded with both establishments and it just looks really bad. I should not have had to leave the hotel to get a decent meal and a drink at another bar. Not what I was expecting from an establishment that’s considered a higher end property. I would love to chat with someone about this if there’s an opportunity. I’m not even sure who to talk to about the Booking Office experience and the substandard food and service - which included one of our party having to go to the bar to get a glass of water and wine as they forgot to come back after bringing us a drink menu. All of it was pretty disappointing.
There was an incredibly pungent smell in the hallway on the floor we were staying in that was pretty overwhelming and during the night the air vent pushed out another weird but sweeter smell something like you’d see in a Vegas hotel or Disney when they pump “smells” into the air. We booked the hotel as we had dinner reservations at the Booking Office and Gothic Bar. About 2hrs before we arrived the Gothic Bar cancelled our reservation due to a private event and the food and service at the Booking Office was just terrible. The reason I’m sharing this is because you are cobranded with both establishments and it just looks really bad. I should not have had to leave the hotel to get a decent meal and a drink at another bar. Not what I was expecting from an establishment that’s considered a higher end property. I would love to chat with someone about this if there’s an opportunity. I’m not even sure who to talk to about the Booking Office experience and the substandard food and service - which included one of our party having to go to the bar to get a glass of water and wine as they forgot to come back after bringing us a drink menu. All of it was pretty disappointing.
4
Danekah
24. dec. 2022
·
Overnattede 19.349 nætter
The staff was not friendly or helpful at all, no info was given, no one answered the phones, room wasn’t very clean, house keeping did not come, was very disappointing especially with how pricy it was. Wouldn’t stay here or recommend in the future. Needs updating also
The staff was not friendly or helpful at all, no info was given, no one answered the phones, room wasn’t very clean, house keeping did not come, was very disappointing especially with how pricy it was. Wouldn’t stay here or recommend in the future. Needs updating also
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Værelser
Oplevelserne af værelserne varierer meget: nogle er rummelige og komfortable med udsigt over stationen, mens andre føles mørke eller indadvendte, forældede eller basale, med meget faste senge eller støj fra stationen. Wi-Fi og funktioner på værelset kan være upålidelige.
Relaterede gæsteanmeldelser
6
Rachel
30. okt. 2025
·
Overnattede 4 nætter
Definitely not a 5 star hotel. Beautiful, historic property, but my premium king was essentially an interior room facing the train station giving no natural light or privacy, and the mattress was the firmest I've ever encountered anywhere in my life.
Definitely not a 5 star hotel. Beautiful, historic property, but my premium king was essentially an interior room facing the train station giving no natural light or privacy, and the mattress was the firmest I've ever encountered anywhere in my life.
10
Paul
11. jan. 2023
·
Overnattede 1 nat
The welcome was amazing and the downstairs facilities were fabulous. The deluxe rooms were a bit underwhelming and did not live up to expectations. No extra pillows, biscuits for tea and decor and furnishings like a premier inn. After seeing downstairs I expected better especially for the cost
The welcome was amazing and the downstairs facilities were fabulous. The deluxe rooms were a bit underwhelming and did not live up to expectations. No extra pillows, biscuits for tea and decor and furnishings like a premier inn. After seeing downstairs I expected better especially for the cost
6
Christopher
26. jul. 2025
·
Overnattede 1 nat
We changed our room for one that was acceptable- but at this price not reasonable. The first room was pitch dark, internal - no outside window, looked into stacked chairs and other furniture. We were told this room was a grade above what we had booked. We had paid for an upgrade already - so if this is 2 rooms above basic we’re astounded. We stayed here years ago and it was a luxury. I booked for my husband’s birthday this year - it really wasn’t worth the money. The spa facilities are nice - but we were told we couldn’t use them in the morning as lifeguard training was taking place. Not acceptable when you pay £320 for one single night - you can’t check in until 3 and need to be out by 11 - so in fact 20 hours. When we wanted to check out we waited too long - we asked until the 4th member of staff would help. The others told us to wait as they checked guests in (remember you can’t check in until 3 … this was just after 11…) I wouldn’t recommend - absolutely not 5* - had a more luxurious stay recently in the 3* Copthorne in Kensington for half the price.
We changed our room for one that was acceptable- but at this price not reasonable. The first room was pitch dark, internal - no outside window, looked into stacked chairs and other furniture. We were told this room was a grade above what we had booked. We had paid for an upgrade already - so if this is 2 rooms above basic we’re astounded. We stayed here years ago and it was a luxury. I booked for my husband’s birthday this year - it really wasn’t worth the money. The spa facilities are nice - but we were told we couldn’t use them in the morning as lifeguard training was taking place. Not acceptable when you pay £320 for one single night - you can’t check in until 3 and need to be out by 11 - so in fact 20 hours. When we wanted to check out we waited too long - we asked until the 4th member of staff would help. The others told us to wait as they checked guests in (remember you can’t check in until 3 … this was just after 11…) I wouldn’t recommend - absolutely not 5* - had a more luxurious stay recently in the 3* Copthorne in Kensington for half the price.
10
Sam
6. jan. 2025
·
Overnattede 1 nat
Magnificent building, lobby and bar / breakfast area with fantastic view across to the Eurostar platforms. Staff incredibly friendly and attentive. Rooms in the modern block are clean and comfortable but not as splendid as the old part of the building. Overall, throughly recommended.
Magnificent building, lobby and bar / breakfast area with fantastic view across to the Eurostar platforms. Staff incredibly friendly and attentive. Rooms in the modern block are clean and comfortable but not as splendid as the old part of the building. Overall, throughly recommended.
6
Behzad
21. sep. 2023
·
Overnattede 4 nætter
Cleanliness was good. The charging outlets and TV did not work properly either. There were no outlets in the bathroom to use for the hair dryer. The window was very small which provided a limited natural light source. The images on the site are misleading, presenting much larger windows. Location of hotel is good, close walking distance to train and tube station.
Cleanliness was good. The charging outlets and TV did not work properly either. There were no outlets in the bathroom to use for the hair dryer. The window was very small which provided a limited natural light source. The images on the site are misleading, presenting much larger windows. Location of hotel is good, close walking distance to train and tube station.
6
Peter
22. jul. 2025
·
Overnattede 1 nat
Glorious looking hotel inside and out VERY average, characterless small double room for nearly £400 - just extortionate.
Glorious looking hotel inside and out VERY average, characterless small double room for nearly £400 - just extortionate.
6
Judy
29. jun. 2025
·
Overnattede 1 nat
The St. Pancras Hotel looks very impressive on the outside and is of course a major London landmark. The inside, however, needs some upgrading. The hotel lobby looks very grand, but skimps on customer service: there is no porter outside to help with luggage. The concierge desks have large, prominent space in the front of the lobby but never seem to be staffed. The check-in stations are relegated to the side of the lobby, along with couches crammed into a narrow alley to make space for the bar and drinks area in the middle of the lobby, forcing guests to queue up in the narrow space afforded them while dodging waiters and other guests going by. The hotel room is clean and spacious, but looks like a throw back to a 1990s room with old carpet that smells strongly of cleaning products, furniture whose laminate is peeling off in large chunks, a bathroom door that's on a spring that won't stay open, no ventilation in the bathroom, and very old fashioned bathtub/shower combo that has one of those glass half doors that never do much to shield water splash but make getting in and out of the steep bathtub difficult. The window overlooking the Eurostar platform in the St Pancras station is sort of cool, but is quite dirty and the constant noise from the station makes going to sleep a bit difficult. All of this for over $500 a night does not really live up to Marriott's usual standards. Staff are very friendly, which is a bright spot of an otherwise forgettable stay.
The St. Pancras Hotel looks very impressive on the outside and is of course a major London landmark. The inside, however, needs some upgrading. The hotel lobby looks very grand, but skimps on customer service: there is no porter outside to help with luggage. The concierge desks have large, prominent space in the front of the lobby but never seem to be staffed. The check-in stations are relegated to the side of the lobby, along with couches crammed into a narrow alley to make space for the bar and drinks area in the middle of the lobby, forcing guests to queue up in the narrow space afforded them while dodging waiters and other guests going by. The hotel room is clean and spacious, but looks like a throw back to a 1990s room with old carpet that smells strongly of cleaning products, furniture whose laminate is peeling off in large chunks, a bathroom door that's on a spring that won't stay open, no ventilation in the bathroom, and very old fashioned bathtub/shower combo that has one of those glass half doors that never do much to shield water splash but make getting in and out of the steep bathtub difficult. The window overlooking the Eurostar platform in the St Pancras station is sort of cool, but is quite dirty and the constant noise from the station makes going to sleep a bit difficult. All of this for over $500 a night does not really live up to Marriott's usual standards. Staff are very friendly, which is a bright spot of an otherwise forgettable stay.
6
Melinda
15. maj 2024
·
Overnattede 2 nætter
The WiFi network connection was down for 3 days. Food was very bland and small portions with high $$$
The WiFi network connection was down for 3 days. Food was very bland and small portions with high $$$
6
Stacey
5. dec. 2022
·
Overnattede 4 nætter
Gorgeous building both exterior and interior. Loved being near the train station, many stores for snacks/coffee, light shopping. Underground stop couldn’t have been closer. The room was very basic, felt like a budget hotel. Bed was hard as a rock. Did have a Nespresso machine and robes/slippers for use. I did not feel the room was worth the price paid. We paid for “Deluxe Room, Non Smoking (Barlow Wing)”
Gorgeous building both exterior and interior. Loved being near the train station, many stores for snacks/coffee, light shopping. Underground stop couldn’t have been closer. The room was very basic, felt like a budget hotel. Bed was hard as a rock. Did have a Nespresso machine and robes/slippers for use. I did not feel the room was worth the price paid. We paid for “Deluxe Room, Non Smoking (Barlow Wing)”
6
Fabienne
22. maj 2024
·
Overnattede 1 nat
Amazing opportunity to look inside this fantastic building - take a look at the grand staircase. We stayed in one of the modern rooms which was nicely appointed and quite large. Tricky to get the lights to do what you want and the aircon controls were a bit strange. I had it turned off as it is quite loud and it came on of its own accord half way through the night... Also a very bright floor level light in the bathroom that you can't turn off at night and only dims when you leave the room. Breakfast was nothing special, buffet quite ordinary, cooked to order arrived quickly but mine wasn't nice at all - too much salt in the scrambled egg, not crispy bacon and soggy mushrooms. Still, super convenient for Eurostar and a joy to be in such stunning surroundings.
Amazing opportunity to look inside this fantastic building - take a look at the grand staircase. We stayed in one of the modern rooms which was nicely appointed and quite large. Tricky to get the lights to do what you want and the aircon controls were a bit strange. I had it turned off as it is quite loud and it came on of its own accord half way through the night... Also a very bright floor level light in the bathroom that you can't turn off at night and only dims when you leave the room. Breakfast was nothing special, buffet quite ordinary, cooked to order arrived quickly but mine wasn't nice at all - too much salt in the scrambled egg, not crispy bacon and soggy mushrooms. Still, super convenient for Eurostar and a joy to be in such stunning surroundings.
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Service
Personalet beskrives ofte som venligt og hjælpsomt, men servicen er ujævn, med rapporter om langsom eller kaotisk indtjekning, utilgængelige telefoner, regningsfejl, mistede tasker og stive politikker for bagageopbevaring. Oplevelserne varierer betydeligt afhængigt af teamet og tidspunktet.
Relaterede gæsteanmeldelser
2
yi jen
3. jul. 2025
·
Overnattede 2 nætter
I stayed here in early May and am still dealing with unresolved issues in July. The hotel charged both me and the third-party platform for my stay, and it took multiple follow-ups before they realised their mistake. Every time I pointed out an error, their first response was to deny it rather than investigate. When I requested a receipt, it took three separate attempts before I received the correct one – only after calling and confirming every line item. They also charged me an additional accommodation fee, which they again initially denied before finally agreeing to refund. Throughout this entire process, the hotel made numerous operational errors and never provided any proactive updates, despite repeatedly promising to do so. They offered Bonvoy points as a goodwill gesture but, even weeks after confirming my refund, I have yet to receive them. For a five-star hotel, the lack of professionalism, communication, and accountability was extremely disappointing. I would not recommend staying here if you expect reliable service and efficient issue resolution.
I stayed here in early May and am still dealing with unresolved issues in July. The hotel charged both me and the third-party platform for my stay, and it took multiple follow-ups before they realised their mistake. Every time I pointed out an error, their first response was to deny it rather than investigate. When I requested a receipt, it took three separate attempts before I received the correct one – only after calling and confirming every line item. They also charged me an additional accommodation fee, which they again initially denied before finally agreeing to refund. Throughout this entire process, the hotel made numerous operational errors and never provided any proactive updates, despite repeatedly promising to do so. They offered Bonvoy points as a goodwill gesture but, even weeks after confirming my refund, I have yet to receive them. For a five-star hotel, the lack of professionalism, communication, and accountability was extremely disappointing. I would not recommend staying here if you expect reliable service and efficient issue resolution.
2
Oisin
3. dec. 2024
·
Overnattede 1 nat
Reception can't answer the phone, tried to call multiple times with queries and got hung up on mid call while trying to resolve issues. Very poor customer service, rude and unhelpful
Reception can't answer the phone, tried to call multiple times with queries and got hung up on mid call while trying to resolve issues. Very poor customer service, rude and unhelpful
10
Mary
2. mar. 2025
·
Overnattede 1 nat
This was an amazing stay. Everyone was so friendly and helpful. Gordon on concierge booked a table at a recommended restaurant before I even turned round! Comfortable room and bed. Great shower Breakfast excellent. Excellent location close to King’s Cross and St Pancras stations. Would stay again
This was an amazing stay. Everyone was so friendly and helpful. Gordon on concierge booked a table at a recommended restaurant before I even turned round! Comfortable room and bed. Great shower Breakfast excellent. Excellent location close to King’s Cross and St Pancras stations. Would stay again
4
Christopher
10. aug. 2024
·
Overnattede 2 nætter
Check-in was a nightmare. Room wasn't ready. We were moved to a different room which wasn't suitable. Had to make numerous visits to the front desk. One 'gentleman' was incredibly unhelpful and awkward. They actually gave us a bottle of sparkling wine as an apology and then took it away when we left the room briefly. Pictures on Expedia's website do not match the actual suite I booked. Bathroom was tiny. I'd actually dispute it was a 'suite.' Basically a slightly larger room. Chambers Club was OK although the food offerings were pretty limited. Extremely expensive for the room provided. Could have stayed at The Dorchester for less money.
Check-in was a nightmare. Room wasn't ready. We were moved to a different room which wasn't suitable. Had to make numerous visits to the front desk. One 'gentleman' was incredibly unhelpful and awkward. They actually gave us a bottle of sparkling wine as an apology and then took it away when we left the room briefly. Pictures on Expedia's website do not match the actual suite I booked. Bathroom was tiny. I'd actually dispute it was a 'suite.' Basically a slightly larger room. Chambers Club was OK although the food offerings were pretty limited. Extremely expensive for the room provided. Could have stayed at The Dorchester for less money.
2
Lachmi
17. okt. 2023
·
Overnattede 2 nætter
The service was terrible. I shelled out a lot of money to stay in this expensive hotel with my daughter, and it was such a waste. When I checked in, I was told my bags would be sent directly to my room (I wasn't even asked about this or given the option to take my bags myself, which we could easily have done), but they never came even after repeated enquiries. I finally went down after about an hour and got them myself. The spa was too crowded and we were told not to use the lockers as they were full. The water in the shower in the evening was lukewarm and not hot, so we couldn't even enjoy a hot shower at night before bed. When I checked out, nobody came to help me with my bags until I was out of the hotel and my Uber driver had arrived and he could help put my bag in the trunk. It was only then that someone from the hotel came up to me to offer help with my bag (obviously hoping for a tip), but by then, I was so disappointed that I told him not to bother. Overall, it was a lousy stay. I feel so cheated.
The service was terrible. I shelled out a lot of money to stay in this expensive hotel with my daughter, and it was such a waste. When I checked in, I was told my bags would be sent directly to my room (I wasn't even asked about this or given the option to take my bags myself, which we could easily have done), but they never came even after repeated enquiries. I finally went down after about an hour and got them myself. The spa was too crowded and we were told not to use the lockers as they were full. The water in the shower in the evening was lukewarm and not hot, so we couldn't even enjoy a hot shower at night before bed. When I checked out, nobody came to help me with my bags until I was out of the hotel and my Uber driver had arrived and he could help put my bag in the trunk. It was only then that someone from the hotel came up to me to offer help with my bag (obviously hoping for a tip), but by then, I was so disappointed that I told him not to bother. Overall, it was a lousy stay. I feel so cheated.
4
Rena A
9. jun. 2025
·
Overnattede 1 nat
It’s a beautiful building with some stunning features but I honestly can’t say anything good about the service. There was a mixup on checkin that caused our room not to be ready until 4:30; the waiters and bartenders in the bar were rude and inattentive and most of the doormen didn’t seem to know what they were doing. Very disappointing stay. We did have one very kind person who checked us out; we appreciated that. We loved our room in the old part of the building with its view of the train station and high ceilings but one of the tv’s didn’t work and the finishes need a refresh.
It’s a beautiful building with some stunning features but I honestly can’t say anything good about the service. There was a mixup on checkin that caused our room not to be ready until 4:30; the waiters and bartenders in the bar were rude and inattentive and most of the doormen didn’t seem to know what they were doing. Very disappointing stay. We did have one very kind person who checked us out; we appreciated that. We loved our room in the old part of the building with its view of the train station and high ceilings but one of the tv’s didn’t work and the finishes need a refresh.
10
Neil
30. okt. 2025
·
Overnattede 1 nat
From the moment we arrived we knew the experience would be special. Check-in was just lovely, with a group of engaging, warm individuals who never lost sight of their professionalism. That continued throughout our stay with every staff member we encountered, always providing unconditional commitment to service, without ever being forced or false. Our room and the entire hotel were immaculate. Excellent menu choices for both dinner and breakfast, combining tradition with outstanding equality. Impossible to fault, thank you.
From the moment we arrived we knew the experience would be special. Check-in was just lovely, with a group of engaging, warm individuals who never lost sight of their professionalism. That continued throughout our stay with every staff member we encountered, always providing unconditional commitment to service, without ever being forced or false. Our room and the entire hotel were immaculate. Excellent menu choices for both dinner and breakfast, combining tradition with outstanding equality. Impossible to fault, thank you.
10
michael
16. jun. 2025
·
Overnattede 1 nat
Having gained reward credit from Hotels.com I booked the room for a bargain price.The reception didn’t realise this and charged my card the full amount,until I reminded him and I was refunded. That was the only complication of an excellent stay.
Having gained reward credit from Hotels.com I booked the room for a bargain price.The reception didn’t realise this and charged my card the full amount,until I reminded him and I was refunded. That was the only complication of an excellent stay.
6
Tashon
7. jul. 2024
·
For the price tag and its reputation, I expected this hotel to provide exceptional service. It was lack luster at best. It started immediately at check-in. The receptionist handed Me the key to the room without sharing where anything was. This hotel is massage and I had to ask where the elevators were and where I could find the amenities. I would say this should be basic customer service. I ordered room service (a sandwich, etc) and was told to call to let them know that I was finished with my tray. I ate half of my sandwich and decided to eat the remainder later that evening. I left the room for a little bit, but upon my return, my food was gone. I had not asked them to remove my food. Upon my return to the states, I see some additional pending charges on my account that were not in my bill when I checked out. I expect for this to be an issue that I will need to address soon. I am so disappointed by the service at this hotel. Although historic and beautiful, I am hard pressed to recommend it to anyone.
For the price tag and its reputation, I expected this hotel to provide exceptional service. It was lack luster at best. It started immediately at check-in. The receptionist handed Me the key to the room without sharing where anything was. This hotel is massage and I had to ask where the elevators were and where I could find the amenities. I would say this should be basic customer service. I ordered room service (a sandwich, etc) and was told to call to let them know that I was finished with my tray. I ate half of my sandwich and decided to eat the remainder later that evening. I left the room for a little bit, but upon my return, my food was gone. I had not asked them to remove my food. Upon my return to the states, I see some additional pending charges on my account that were not in my bill when I checked out. I expect for this to be an issue that I will need to address soon. I am so disappointed by the service at this hotel. Although historic and beautiful, I am hard pressed to recommend it to anyone.
8
Richard
23. jun. 2025
·
Overnattede 1 nat
Arrived to check in - waited 10 mins or so. Room wasn’t ready, which is fine, but when I came back, had to wait another 10 mins and then reception weren’t sure if my bag was with them or taken up to my room. It wasn’t in my room so had to ring down (twice) to chase it as I was in a rush, so another 20 mins before I could even change. Also, the rooms have no iron, just a hand-held steamer which really didn’t cut the mustard so felt vaguely scruffy as I went out for the evening. Hotel is magnificent, in a convenient location, and I’m sure the issues I experienced were one-offs but when paying over £400 for a room, expect better.
Arrived to check in - waited 10 mins or so. Room wasn’t ready, which is fine, but when I came back, had to wait another 10 mins and then reception weren’t sure if my bag was with them or taken up to my room. It wasn’t in my room so had to ring down (twice) to chase it as I was in a rush, so another 20 mins before I could even change. Also, the rooms have no iron, just a hand-held steamer which really didn’t cut the mustard so felt vaguely scruffy as I went out for the evening. Hotel is magnificent, in a convenient location, and I’m sure the issues I experienced were one-offs but when paying over £400 for a room, expect better.
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Lokation
Exceptionelt for rejser med tog, med umiddelbar adgang til St Pancras International, King’s Cross og undergrundsbanen; ideel til Eurostar-afgange. Praktisk til at komme rundt i London og videre.
Relaterede gæsteanmeldelser
10
Lee
27. maj 2024
·
Overnattede 1 nat
Beautiful hotel with excellent service. Couldn’t be more convenient for Eurostar. Food in the restaurant is also excellent.
Beautiful hotel with excellent service. Couldn’t be more convenient for Eurostar. Food in the restaurant is also excellent.
10
ANGEL ARTURO
23. jun. 2023
·
Overnattede 3 nætter
Excellent location with access to all means of transportation including the Eurostar train at St Pancras International and most subway lines at Kings Cross station. This hotel is a hub for someone who wants to move around and get know all of London. Staff is friendly, service excellent, price affordable and food delicious. Their restaurant named Booking Office 1869 is elegant and stylish. You can also enjoy food and relax at their indoor patio or an outdoor terrace. They have a spa too. This hotel is one of the best things in London.
Excellent location with access to all means of transportation including the Eurostar train at St Pancras International and most subway lines at Kings Cross station. This hotel is a hub for someone who wants to move around and get know all of London. Staff is friendly, service excellent, price affordable and food delicious. Their restaurant named Booking Office 1869 is elegant and stylish. You can also enjoy food and relax at their indoor patio or an outdoor terrace. They have a spa too. This hotel is one of the best things in London.
10
Betty
24. mar. 2025
·
Overnattede 5 nætter
The location was fantastic to get around London and outside of London. The hotel was beautiful.
The location was fantastic to get around London and outside of London. The hotel was beautiful.
10
Jennifer
6. sep. 2024
·
Overnattede 1 nat
We loved our stay. We chose a quiet room over a view room. Our room was very quiet and the bed was comfortable. The Booking Room bar and restaurant is one of the most beautiful places we have ever seen. The colors and lighting were so pretty! We picked this hotel for its close proximity to the St. Pancras train station for our trip London to Paris by rail. Fantastic choice! You walk right out of the hotel and into the station. Highly recommend!
We loved our stay. We chose a quiet room over a view room. Our room was very quiet and the bed was comfortable. The Booking Room bar and restaurant is one of the most beautiful places we have ever seen. The colors and lighting were so pretty! We picked this hotel for its close proximity to the St. Pancras train station for our trip London to Paris by rail. Fantastic choice! You walk right out of the hotel and into the station. Highly recommend!
10
David
20. maj 2023
·
Overnattede 4 nætter
Excellent stay, centrally located for London, Rail and Eurostar connections.
Excellent stay, centrally located for London, Rail and Eurostar connections.
10
Heather
22. feb. 2025
·
Overnattede 1 nat
We used this hotel the night before we were on the Eurostar, it was a great hotel. The room was lovely.Lovely breakfast in a superb room. Access through the hotel to the Eurostar,
We used this hotel the night before we were on the Eurostar, it was a great hotel. The room was lovely.Lovely breakfast in a superb room. Access through the hotel to the Eurostar,
8
Gary
28. nov. 2025
·
Overnattede 1 nat
Great stay, staff were courteous and helpful. Spacious room and perfect location for trip on the Eurostar.
Great stay, staff were courteous and helpful. Spacious room and perfect location for trip on the Eurostar.
10
Jacqueline
6. aug. 2025
·
Overnattede 1 nat
Great location and walkable to many things.
Great location and walkable to many things.
10
Jonathan
23. jun. 2025
·
Overnattede 7 nætter
Hotel is gorgeous and INCREDIBLY convenient!!
Hotel is gorgeous and INCREDIBLY convenient!!
10
carol
5. jun. 2025
·
Overnattede 1 nat
We had a very early train to catch and we only had to walk out the side door and we’re at the train station and felt very safe and a awesome hotel and staff.
We had a very early train to catch and we only had to walk out the side door and we’re at the train station and felt very safe and a awesome hotel and staff.
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Spisning
The Booking Office og barerne på stedet får ros, og mange nyder morgenmaden, men flere anmeldelser nævner langsomme eller forkerte bestillinger, kolde retter eller lukninger af spillestedet i sidste øjeblik. Den generelle kvalitet og service af maden føles inkonsekvent.
Relaterede gæsteanmeldelser
10
Graham
19. dec. 2022
·
Overnattede 1 nat
Everything was as described, very clean and pristine. No evening dinner option, bar did have food available. Staff very helpful and cooperative. Very bell maintained and historic ambience maintained with a modern perspective.
Everything was as described, very clean and pristine. No evening dinner option, bar did have food available. Staff very helpful and cooperative. Very bell maintained and historic ambience maintained with a modern perspective.
10
Sukju
26. jan. 2025
·
Overnattede 1 nat
Clean, spacious room. Good breakfast.
Clean, spacious room. Good breakfast.
8
Melanie
20. sep. 2025
·
Overnattede 2 nætter
It was a good relaxing trip. The highlight, as always is the staff, who are friendly, efficient and accomodating. The pool is always a standout glory as well. It is the cleanest pool in London with sexy dark lighting that makes it so relaxing. The hotel is an event in itself, lots of spectacle and free things to enjoy at different specific historic times. I loved the punch ceremony especially. Breakfast was particularly lovely and well organised. I definitely enjoyed my time here though wish I had booked a higher grade room for even more luxury...that said the fainting couch in my room made it perfect.
It was a good relaxing trip. The highlight, as always is the staff, who are friendly, efficient and accomodating. The pool is always a standout glory as well. It is the cleanest pool in London with sexy dark lighting that makes it so relaxing. The hotel is an event in itself, lots of spectacle and free things to enjoy at different specific historic times. I loved the punch ceremony especially. Breakfast was particularly lovely and well organised. I definitely enjoyed my time here though wish I had booked a higher grade room for even more luxury...that said the fainting couch in my room made it perfect.
8
Michael
2. nov. 2023
·
Overnattede 1 nat
Our chief reason for choosing the St Pancras Renaissance Hotel is its location - being within St Pancras station itself makes it spectacularly convenient if connecting to trains from there, most notably the Eurostar. The Hotel itself is well appointed, with a good range of breakfast available. On this occasion we also enjoyed Tea with very acceptable Scones with Jam & Cream in the cafe area opposite reception. Overall, we would certainly use the hotel again if connecting onto transport from St Pancras.
Our chief reason for choosing the St Pancras Renaissance Hotel is its location - being within St Pancras station itself makes it spectacularly convenient if connecting to trains from there, most notably the Eurostar. The Hotel itself is well appointed, with a good range of breakfast available. On this occasion we also enjoyed Tea with very acceptable Scones with Jam & Cream in the cafe area opposite reception. Overall, we would certainly use the hotel again if connecting onto transport from St Pancras.
8
Anthony
1. jan. 2023
·
Overnattede 19.357 nætter
Great hotel and location. Buffet breakfast was extensive but I had scrambled eggs and bacon and both were cold.
Great hotel and location. Buffet breakfast was extensive but I had scrambled eggs and bacon and both were cold.
10
Neil
30. okt. 2025
·
Overnattede 1 nat
From the moment we arrived we knew the experience would be special. Check-in was just lovely, with a group of engaging, warm individuals who never lost sight of their professionalism. That continued throughout our stay with every staff member we encountered, always providing unconditional commitment to service, without ever being forced or false. Our room and the entire hotel were immaculate. Excellent menu choices for both dinner and breakfast, combining tradition with outstanding equality. Impossible to fault, thank you.
From the moment we arrived we knew the experience would be special. Check-in was just lovely, with a group of engaging, warm individuals who never lost sight of their professionalism. That continued throughout our stay with every staff member we encountered, always providing unconditional commitment to service, without ever being forced or false. Our room and the entire hotel were immaculate. Excellent menu choices for both dinner and breakfast, combining tradition with outstanding equality. Impossible to fault, thank you.
10
Henri
29. mar. 2025
·
Overnattede 1 nat
Very lovely stay at St. Pancras Renaissance hotel. Staff were great, friendly and attentive. Spa was lovely and relaxing. Best massage i've ever had! Booking office restaurant was great too.
Very lovely stay at St. Pancras Renaissance hotel. Staff were great, friendly and attentive. Spa was lovely and relaxing. Best massage i've ever had! Booking office restaurant was great too.
8
Sam
1. jul. 2024
·
Overnattede 1 nat
Fantastic, iconic hotel in a great location. Epic size and stature, amazing reception and bar architecture. Lovely staff and vibrant atmosphere. Restaurant food was delicious, although continental and cooked breakfast was disappointing given the quality of food at restaurant the previous night. Definitely stay at hotel again, maybe have breakfast elsewhere
Fantastic, iconic hotel in a great location. Epic size and stature, amazing reception and bar architecture. Lovely staff and vibrant atmosphere. Restaurant food was delicious, although continental and cooked breakfast was disappointing given the quality of food at restaurant the previous night. Definitely stay at hotel again, maybe have breakfast elsewhere
6
Donna
27. apr. 2025
·
Overnattede 1 nat
There was an incredibly pungent smell in the hallway on the floor we were staying in that was pretty overwhelming and during the night the air vent pushed out another weird but sweeter smell something like you’d see in a Vegas hotel or Disney when they pump “smells” into the air. We booked the hotel as we had dinner reservations at the Booking Office and Gothic Bar. About 2hrs before we arrived the Gothic Bar cancelled our reservation due to a private event and the food and service at the Booking Office was just terrible. The reason I’m sharing this is because you are cobranded with both establishments and it just looks really bad. I should not have had to leave the hotel to get a decent meal and a drink at another bar. Not what I was expecting from an establishment that’s considered a higher end property. I would love to chat with someone about this if there’s an opportunity. I’m not even sure who to talk to about the Booking Office experience and the substandard food and service - which included one of our party having to go to the bar to get a glass of water and wine as they forgot to come back after bringing us a drink menu. All of it was pretty disappointing.
There was an incredibly pungent smell in the hallway on the floor we were staying in that was pretty overwhelming and during the night the air vent pushed out another weird but sweeter smell something like you’d see in a Vegas hotel or Disney when they pump “smells” into the air. We booked the hotel as we had dinner reservations at the Booking Office and Gothic Bar. About 2hrs before we arrived the Gothic Bar cancelled our reservation due to a private event and the food and service at the Booking Office was just terrible. The reason I’m sharing this is because you are cobranded with both establishments and it just looks really bad. I should not have had to leave the hotel to get a decent meal and a drink at another bar. Not what I was expecting from an establishment that’s considered a higher end property. I would love to chat with someone about this if there’s an opportunity. I’m not even sure who to talk to about the Booking Office experience and the substandard food and service - which included one of our party having to go to the bar to get a glass of water and wine as they forgot to come back after bringing us a drink menu. All of it was pretty disappointing.
2
phillip
29. sep. 2024
·
Overnattede 1 nat
The tv kept freezing and our breakfast was a disaster. Waited over 1hour for food which was cold with burnt as well as a un cooked toast. We were celebrating a special occasion which was ruined. The staff were great and helpful but the hotel needs to provide a decent service. Not even worth a 3 star
The tv kept freezing and our breakfast was a disaster. Waited over 1hour for food which was cold with burnt as well as a un cooked toast. We were celebrating a special occasion which was ruined. The staff were great and helpful but the hotel needs to provide a decent service. Not even worth a 3 star
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6
Malcolm
for 3 uger siden
·
Overnattede 1 nat
Good experience, last minute booking so a late arrival!
Good experience, last minute booking so a late arrival!
6
Gary
for 3 uger siden
·
Overnattede 1 nat
Room was scruffy , I asked if the luggage could be taken to the room once ready having booked a suite. Never happened. We were only 1hr early !! Breakfast very slow and over done. Looking a very tired hotel only interested in your cash
Room was scruffy , I asked if the luggage could be taken to the room once ready having booked a suite. Never happened. We were only 1hr early !! Breakfast very slow and over done. Looking a very tired hotel only interested in your cash
10
Bethan
2. aug. 2026
·
Overnattede 1 nat
The staff at the hotel go out of their way to help you and are very hard-working. Overall it is a gorgeous hotel, I would just mention a couple of things that could be polished - we arrived at 1pm and checked-in, although the room wasn't ready yet, but instead of taking our bags to the room before we got back at 6pm we had to wait at reception for them when we got back. We explained that we'd take them up ourselves as we wanted to go out again soon afterwards, and were assured they would be sent up quickly which was great, but half an hour later there was still no sign, and we had to ring down. I also don't think there's enough room at the check-in desks as there were frequently lots of people queueing there and you couldn't get past to get between the front door and the rooms. Apart from that the bar, spa, gym etc. were all really high quality as you'd expect. Could do with more stairs as alternatives to the lifts. Only staff stairwells in most cases, if you didn't want to take the lift.
The staff at the hotel go out of their way to help you and are very hard-working. Overall it is a gorgeous hotel, I would just mention a couple of things that could be polished - we arrived at 1pm and checked-in, although the room wasn't ready yet, but instead of taking our bags to the room before we got back at 6pm we had to wait at reception for them when we got back. We explained that we'd take them up ourselves as we wanted to go out again soon afterwards, and were assured they would be sent up quickly which was great, but half an hour later there was still no sign, and we had to ring down. I also don't think there's enough room at the check-in desks as there were frequently lots of people queueing there and you couldn't get past to get between the front door and the rooms. Apart from that the bar, spa, gym etc. were all really high quality as you'd expect. Could do with more stairs as alternatives to the lifts. Only staff stairwells in most cases, if you didn't want to take the lift.
10
Emma
26. jul. 2026
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Overnattede 1 nat
Highly recommend staying! The staff were excellent, always very helpful, friendly and adding extra touches to make your stay special. Service withba smile. The meals and breakfast at booking office were delicious and plentiful, drinks were superb! Make sure you don't miss the 5.05 whiskey drink. The room, hotel and amenities were clean and to a high standard. Such a beautiful building in a perfect location for transport to enjoy your stay in London.
Highly recommend staying! The staff were excellent, always very helpful, friendly and adding extra touches to make your stay special. Service withba smile. The meals and breakfast at booking office were delicious and plentiful, drinks were superb! Make sure you don't miss the 5.05 whiskey drink. The room, hotel and amenities were clean and to a high standard. Such a beautiful building in a perfect location for transport to enjoy your stay in London.
10
Christopher
21. jul. 2026
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Overnattede 1 nat
Great hotel, great staff and ideal for St Pancrass train.
Great hotel, great staff and ideal for St Pancrass train.
Overnatningsstedets retninglinjer
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Øjeblikkelige AI-svar er baseret på oplysninger om hotellet
Priser for kommende datoer
september 2026
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oktober 2026
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Billigere
Dyrere
Gennemsnitlig pris pr. nat på tværs af tilbud, inkl. skatter og gebyrer.
Priser i USD for 2 gæster opdateres dagligt.
- 2026-09-04: NO DATA
- 2026-09-05: 523.9799573730469USD
- 2026-09-06: 460.5653482543945USD
- 2026-09-07: 549.4814559997559USD
- 2026-09-08: 595.7010858642578USD
- 2026-09-09: 618.4163657592774USD
- 2026-09-10: 549.4814559997559USD
- 2026-09-11: 526.503152746582USD
- 2026-09-12: 538.7297161071778USD
- 2026-09-13: 457.77030418701173USD
- 2026-09-14: 664.6665121459961USD
- 2026-09-15: 1089.453382409668USD
- 2026-09-16: 756.62034296875USD
- 2026-09-17: 597.2972311157226USD
- 2026-09-18: 499.7492716430664USD
- 2026-09-19: 547.2972385803223USD
- 2026-09-20: 520.2701973876954USD
- 2026-09-21: 532.4323606079101USD
- 2026-09-22: 583.7836927978516USD
- 2026-09-23: 589.1891223022461USD
- 2026-09-24: 514.864803326416USD
- 2026-09-25: 482.43236807250975USD
- 2026-09-26: 504.0539797607422USD
- 2026-09-27: 431.08103588256836USD
- 2026-09-28: 549.7241704528808USD
- 2026-09-29: 597.7001484497071USD
- 2026-09-30: 645.7384USD
- 2026-10-01: 590.5404619567871USD
- 2026-10-02: 455.40536232299803USD
- 2026-10-03: 482.43236807250975USD
- 2026-10-04: 417.56749756469725USD
- 2026-10-05: 539.1891297668457USD
- 2026-10-06: 584.7066315185547USD
- 2026-10-07: 584.7066315185547USD
- 2026-10-08: 567.5675106140137USD
- 2026-10-09: 456.7567019775391USD
- 2026-10-10: 527.0269665466309USD
- 2026-10-11: 504.74675089111327USD
- 2026-10-12: 754.2850669921875USD
- 2026-10-13: 617.567503149414USD
- 2026-10-14: 617.567503149414USD
- 2026-10-15: 455.40536232299803USD
- 2026-10-16: 428.3783211303711USD
- 2026-10-17: 501.35130045166017USD
- 2026-10-18: 406.7567094421387USD
- 2026-10-19: 556.7566870483398USD
- 2026-10-20: 512.1620885742187USD
- 2026-10-21: 510.81074891967774USD
- 2026-10-22: 506.7566945129395USD
- 2026-10-23: 414.8648182556152USD
- 2026-10-24: 455.40536232299803USD
- 2026-10-25: 332.4323904663086USD
- 2026-10-26: 406.7567094421387USD
- 2026-10-27: 447.29725350952145USD
- 2026-10-28: 447.29725350952145USD
- 2026-10-29: 428.3783211303711USD
- 2026-10-30: 383.78372265625USD
- 2026-10-31: 428.3783211303711USD
- 2026-11-01: 390.54049181518553USD
- 2026-11-02: 486.48642247924806USD
- 2026-11-03: 536.4864150146484USD
- 2026-11-04: 545.945863482666USD
Gæster modtager en e-mail med indtjekningsinstruktioner inden for 7 dage inden ankomst. Receptionspersonalet tager imod gæster ved ankomst til overnatningsstedet. Oplysninger fra overnatningsstedet kan være oversat ved hjælp af automatiserede oversættelsesværktøjer.
Indtjekning skal udføres af en person, på mindst 18 år.
- Gebyrer for ekstra opredninger kan forekomme og varierer afhængigt af overnatningsstedets politik
- Gyldigt billed-ID og kreditkort, debetkort eller kontant depositum kan være påkrævet ved indtjekning til dækning af påløbende udgifter
- Særlige ønsker afhænger af tilgængelighed ved indtjekning og kan medføre ekstra gebyrer. Særlige ønsker kan ikke garanteres
- Dette overnatningssted accepterer kreditkort og debetkort. Kontanter accepteres ikke
- Betaling uden kontanter er tilgængelig
- Overnatningsstedets sikkerhedsforanstaltninger inkluderer kuliltealarm, brandslukker, røgalarm, sikkerhedsalarm, førstehjælpskasse og udendørsbelysning
- Dette overnatningssted har bekræftet, at det følger retningslinjerne for rengøring og desinfektion i henhold til Commitment to Clean (Marriott)
- Poolen er tilgængelig fra kl. 09.00 til kl. 19.00.
- Reservationer er påkrævet for massagebehandlinger og spabehandlinger. Reservationer kan foretages ved at tage kontakt til dette hotel inden ankomst via kontaktoplysningerne i reservationsbekræftelsen.
- Overnatningsstedet har forbundne/tilstødende værelser, som kan være til rådighed, afhængig af tilgængelighed. Gæster kan anmode om disse værelser ved at kontakte overnatningsstedet direkte via kontaktoplysningerne på reservationsbekræftelsen.
- Gæster skal kontakte overnatningsstedet direkte via kontaktoplysningerne i reservationsbekræftelsen for at medbringe kæledyr (der pålægges et tillægsgebyr, som kan findes i afsnittet om gebyrer).
- Der er mulighed for kontaktløs betaling for alle transaktioner.
- Gebyr for morgenmad tilberedt efter bestilling: Mellem 25 og 35 GBP pr. person (cirkapriser)
- Gebyr for selvstændig parkering: GBP 80 pr. dag
- Tillægsgebyr for kæledyr: GBP 100 pr. kæledyr (varierer afhængigt af opholdets længde) plus et engangsrengøringsgebyr på GBP 50
- Der opkræves ikke gebyrer for servicedyr
- Der opkræves et tillægsgebyr for sen udtjekning
- Gebyr for ekstra seng: 80.0 GBP pr. dag
Ovenstående liste er muligvis ikke fuldstændig. Gebyrer og depositummer inkluderer muligvis ikke skat og kan ændres uden varsel.
Populære faciliteter
Parkering
Restaurant
Swimmingpool
Roomservice
Overvåget parkering
Renseri
Serviceydelser
Renseri
Rengøring
Beværtningsfaciliteter
Sikkerhedsboks
Cykeludlejning
Opbevaring af bagage
Ekspres check-in/check-out
Vaskeri
24-Hour Front Desk
Concierge Services
Aktiviteter
Swimmingpool
Cykling
Indendørs pool
Udendørs opvarmet pool
Livemusik
Pool (Indoor)
Udendørs møbler
Terrasse
Fitness Center (nearby)
Generelt
Roomservice
Restaurant
Ikkerygerværelser
Sauna
Damprum
Massage
Spa og wellnesscenter
Kropsbehandlinger
Ansigtsbehandlinger
Morgenmad på værelset
Familierum
Wheelchair Accessible (Limited)
Parkering
Parkering
Overvåget parkering
Parking (Limited)
Internet
Gratis wi-fi