Holiday Inn Express Baton Rouge North by IHG

Where should I start. My daughter getting stuck in the elevator ? Sink full of hair on arrival? Or No toilet paper or tissues for goodness sakes no restock on a 3 night stay? Cmon. I worked in hotels for 10 years. A 2 Q room with 3 towels. We were perpetually using dirty towels. It’s no wonder Airbnb’s are growing in popularity. For $200 bucks a night we could’ve stayed in a really nice cottage. One bright spot, the breakfast I wouldn’t call great, but better than most for sure. They had legit biscuits

Fresh towels daily very nice. Staff very friendly. Bathroom floor grout job terrible. Pieces of grout all over floor. Wednesday night around 9:30-10 pm of stay loud and crude family arrived down the hallway from us. They yelled and slammed doors for about 30-45 min. Thank goodness noise from ac helped mask it. Elevator is very small and a little difficult to navigate with luggage.

The staff was friendly and the room was pretty nice. I rate the cleanliness as ok because there was white spots on the couch and a few hairs found in the jetted tub. What I did not like was when we fixed hot water in them tub to relax the fire alarm kept beeping and it was very loud! Not sure why that happened but it did. Tv channels were not great but ok. They had HBO but that’s about it. Overall I give it an ok rating because the cleanliness could be better but also could be worse and the staff was friendly and did everything I asked of them. Vending could have had more options also

The staff were wonderful and helpful. However, maintenance of the property is severely lacking; mold on the ceilings, washer/dryer ruined some of our clothes, floor tiles were loose/broken. Breakfast was bare minimum but did have cooked eggs, sausage, bacon, and biscuits & gravy

The beds are really comfy which is awesome but the overall experience at this hotel was kind of disappointing. First when we get there, they don't have any of the carts to help us bring our bags in and we had a lot to bring in so that was annoying. Then the pool that's there looks almost nothing like the pool pictured on the website. The breakfast was ok but nothing to super rave about. Lastly and probably the most annoying was there was not enough parking for all the guests. If you came back to the hotel after 8pm, you had to either make your own parking spot by the entrance or park somewhere down the road and walk back. The area we were in was definitely not an area you want to leave your car just out in the open. That just seems like such a flaw for a hotel to not be able to accommodate all their guests like that. Like, we want to feel like our vehicle is safe especially when you've driven as far as we have. I definitely will not be staying there ever again.

Pool not open due to putting chemicals in it and not vacuumed

Very nice, only it says there is a hot tub. However apparently it’s in room and not public

Standard experience for a Holiday Inn Express. Facility is in good condition. Conveniently located. Staff was all very friendly. It was clean and quiet.

Construction

Staff very friendly and accommodating. Parking kinda strange. Area around hotel OK.

Where should I start. My daughter getting stuck in the elevator ? Sink full of hair on arrival? Or No toilet paper or tissues for goodness sakes no restock on a 3 night stay? Cmon. I worked in hotels for 10 years. A 2 Q room with 3 towels. We were perpetually using dirty towels. It’s no wonder Airbnb’s are growing in popularity. For $200 bucks a night we could’ve stayed in a really nice cottage. One bright spot, the breakfast I wouldn’t call great, but better than most for sure. They had legit biscuits

The staff was friendly and the room was pretty nice. I rate the cleanliness as ok because there was white spots on the couch and a few hairs found in the jetted tub. What I did not like was when we fixed hot water in them tub to relax the fire alarm kept beeping and it was very loud! Not sure why that happened but it did. Tv channels were not great but ok. They had HBO but that’s about it. Overall I give it an ok rating because the cleanliness could be better but also could be worse and the staff was friendly and did everything I asked of them. Vending could have had more options also

Spacious, clean, quiet room. Breakfast was great! Staff friendly and helpful! Will return when visiting Louisiana.

Reliable, safe, clean.

The microwave in the to appeared as a pizza had exploded in it. The room had dead bugs in various locations and the bath tub handle was not functioning properly. I alerted the front desk and they did not offer to clean the room or offer us another. The room presentation alarmed me since I was staying there with my grand daughter but was on a tight schedule and had no time to look for other availability. I was extremely disappointed since I’ve had no prior issues with other locations.

Our room was clean, quiet and comfortable. The facility was immaculate and well maintained. Staff was friendly and courteous. It was close to medical facilities. We will definitely stay there again.

Clean

Our first room #201 was a disaster, first of all there was a black nightie and a bottle of pills up in the kitchen cabinet. The pill bottle had a first name of Francis on it. There was black shaving hair up around the edge of the whirlpool tub. There wasn’t even enough hot water to take a shower. Then we didn’t even notice that there was a big gap in the door where it had Been forcefully opened. It was late at night by that time and we were tired from traveling. I moved the coffee table over in front of it. And sleep with my handgun. The next morning I went down and complained a second time about the room. They moved us to #227 we get in there and the bathroom light wouldn’t come on. I call down to the front desk. She said she would send a maintenance guy up. I told her we had some where to be. So the housekeeper lady comes up walked straight into the bathroom and flipped the switch and stated it always hS that problem it just has to be wiggled a lot. So we were in a hurry. We get back late and go to bed. Well sure enough the bathroom light want come on during the night do we could see how to go to use the restroom safely. So when we went down to check out I tried to get a glass of juice they had already close down the food area at 9:40 am which it was supposed to be at 10 am. It was a bad stay to say the least. Will not recommend this hotel

Our family stayed here to attend the rodeo and do some local sight seeing. Myself, my husband, and our 2 young teen kids shared a King bed suite for just one night. The room smelled and was poorly cleaned, as evidence by the dried drip of some substance remaining on the bathroom wall and the buildup of shower scum and mildew in the shower. It didn't appear to be well cared for. The breakfast in the morning was great however, and that area seemed to be clean. The lady in that area was very nice. Overall, would not stay there again.

Room was clean and nice. Staff was extremely kind and helpful.

The bedding was extremely comfortable ,crisp and clean. I liked the coffee maker and fridge and microwave in the room. The TV was BIG!

Check in staff was super nice… hotel was clean A/C worked great Breakfast was perfect

Spacious, clean, quiet room. Breakfast was great! Staff friendly and helpful! Will return when visiting Louisiana.

Clean, comfortable, quiet, and safe room.

This was one of the cleanest facilities I’ve ever stayed at. And beds were so comfortable! My ONLY suggestion is figure out how to get hotter water.

Shower knob was broken

The was a Crack in the seal that held in the AC unit and whenever we got back the room felt damp and humid but cold which was strange. Aside from that, that's really my only complaint. Clean room, comfortable bed and plenty of space for charging stuff.

The rooms were nice and very cool! The beds were so comfy! Definitely recommend!

no real hot water. Not a huge issue sense it was very hot outside. Luke cool showers

Our first room #201 was a disaster, first of all there was a black nightie and a bottle of pills up in the kitchen cabinet. The pill bottle had a first name of Francis on it. There was black shaving hair up around the edge of the whirlpool tub. There wasn’t even enough hot water to take a shower. Then we didn’t even notice that there was a big gap in the door where it had Been forcefully opened. It was late at night by that time and we were tired from traveling. I moved the coffee table over in front of it. And sleep with my handgun. The next morning I went down and complained a second time about the room. They moved us to #227 we get in there and the bathroom light wouldn’t come on. I call down to the front desk. She said she would send a maintenance guy up. I told her we had some where to be. So the housekeeper lady comes up walked straight into the bathroom and flipped the switch and stated it always hS that problem it just has to be wiggled a lot. So we were in a hurry. We get back late and go to bed. Well sure enough the bathroom light want come on during the night do we could see how to go to use the restroom safely. So when we went down to check out I tried to get a glass of juice they had already close down the food area at 9:40 am which it was supposed to be at 10 am. It was a bad stay to say the least. Will not recommend this hotel

Came in late and had a place to crash after a long day at work. Excellent service!

Spacious, clean, quiet room. Breakfast was great! Staff friendly and helpful! Will return when visiting Louisiana.

Room smelt like straight Mary Jane. Wife asked for another room and was threatened by clerk at desk. Said he would bust her tail. Immediately left the property and went to another hotel. Worst experience ever.

Great fresh fruit and hot food items, choice to stay on the 3rd floor given during check in, polite staff at every interaction.

I checked in late. 11PM only to discover my room was not clean the toilet looked like someone had a blow out in it. I was informed that they didn’t have house keeping after 3pm and no available rooms to be moved to.Every hotel in surrounding areas were booked. Night shift person took my complaint and passed for the manager on the next morning. I had to get gloves and a toilet bush to clean the toilet, windows, sink, microwave, tub and refrigerator. Once I spoke with Angelica the next day she was able to take off the charges first night and the rest of my stay was discounted. Food was great and so was the staff.

My family and I was pleased with esthetic, the staff, and the service. Newly renovated which was great. Modernized which was great. Beds were very comfortable. Staff was nice and friendly!! Checkout was amazing!

Our room was clean, quiet and comfortable. The facility was immaculate and well maintained. Staff was friendly and courteous. It was close to medical facilities. We will definitely stay there again.

Everything was as expected but a failure to repair two issues that I provided to the staff on duty. Although the manager acknowledged the issue and wanted to make amends. It was too late and I was checking out the next morning.

Standard experience for a Holiday Inn Express. Facility is in good condition. Conveniently located. Staff was all very friendly. It was clean and quiet.

Front guest employees were great.

We stayed here for a softball tournament which was close to the fields. The hotel staff were friendly. Breakfast was great. Our room was clean and ready when we got there. Check in & out was quick an easy! We would stay here again!

Hotel was very nice and convenient to softball park

Nice area, felt safe. It is a smaller hotel, which was nice. Breakfast buffet was sort of hectic because there were a lot of people and only 1 worker.

The beds are really comfy which is awesome but the overall experience at this hotel was kind of disappointing. First when we get there, they don't have any of the carts to help us bring our bags in and we had a lot to bring in so that was annoying. Then the pool that's there looks almost nothing like the pool pictured on the website. The breakfast was ok but nothing to super rave about. Lastly and probably the most annoying was there was not enough parking for all the guests. If you came back to the hotel after 8pm, you had to either make your own parking spot by the entrance or park somewhere down the road and walk back. The area we were in was definitely not an area you want to leave your car just out in the open. That just seems like such a flaw for a hotel to not be able to accommodate all their guests like that. Like, we want to feel like our vehicle is safe especially when you've driven as far as we have. I definitely will not be staying there ever again.

Everything was great including the area.

Easy access to places we wanted to visit

Our room was clean, quiet and comfortable. The facility was immaculate and well maintained. Staff was friendly and courteous. It was close to medical facilities. We will definitely stay there again.

This was a nice place to stay when we went to a LSU football game. Staff was very friendly and helpful. We had a great stay here.

Standard experience for a Holiday Inn Express. Facility is in good condition. Conveniently located. Staff was all very friendly. It was clean and quiet.

Staff very friendly and accommodating. Parking kinda strange. Area around hotel OK.

Where should I start. My daughter getting stuck in the elevator ? Sink full of hair on arrival? Or No toilet paper or tissues for goodness sakes no restock on a 3 night stay? Cmon. I worked in hotels for 10 years. A 2 Q room with 3 towels. We were perpetually using dirty towels. It’s no wonder Airbnb’s are growing in popularity. For $200 bucks a night we could’ve stayed in a really nice cottage. One bright spot, the breakfast I wouldn’t call great, but better than most for sure. They had legit biscuits

We stayed here for a softball tournament which was close to the fields. The hotel staff were friendly. Breakfast was great. Our room was clean and ready when we got there. Check in & out was quick an easy! We would stay here again!

Check in staff was super nice… hotel was clean A/C worked great Breakfast was perfect

Spacious, clean, quiet room. Breakfast was great! Staff friendly and helpful! Will return when visiting Louisiana.

Nice area, felt safe. It is a smaller hotel, which was nice. Breakfast buffet was sort of hectic because there were a lot of people and only 1 worker.

The beds are really comfy which is awesome but the overall experience at this hotel was kind of disappointing. First when we get there, they don't have any of the carts to help us bring our bags in and we had a lot to bring in so that was annoying. Then the pool that's there looks almost nothing like the pool pictured on the website. The breakfast was ok but nothing to super rave about. Lastly and probably the most annoying was there was not enough parking for all the guests. If you came back to the hotel after 8pm, you had to either make your own parking spot by the entrance or park somewhere down the road and walk back. The area we were in was definitely not an area you want to leave your car just out in the open. That just seems like such a flaw for a hotel to not be able to accommodate all their guests like that. Like, we want to feel like our vehicle is safe especially when you've driven as far as we have. I definitely will not be staying there ever again.

Great fresh fruit and hot food items, choice to stay on the 3rd floor given during check in, polite staff at every interaction.

I checked in late. 11PM only to discover my room was not clean the toilet looked like someone had a blow out in it. I was informed that they didn’t have house keeping after 3pm and no available rooms to be moved to.Every hotel in surrounding areas were booked. Night shift person took my complaint and passed for the manager on the next morning. I had to get gloves and a toilet bush to clean the toilet, windows, sink, microwave, tub and refrigerator. Once I spoke with Angelica the next day she was able to take off the charges first night and the rest of my stay was discounted. Food was great and so was the staff.

Our family stayed here to attend the rodeo and do some local sight seeing. Myself, my husband, and our 2 young teen kids shared a King bed suite for just one night. The room smelled and was poorly cleaned, as evidence by the dried drip of some substance remaining on the bathroom wall and the buildup of shower scum and mildew in the shower. It didn't appear to be well cared for. The breakfast in the morning was great however, and that area seemed to be clean. The lady in that area was very nice. Overall, would not stay there again.

Check-in\Check-out was seamless. Breakfast was pleasingly presented and kept clean no matter the beginning or end of the allotted time to eat. Very Nice!