Royal Crest Motel

Only overnight stay. Rundown look. Pet spot is only about six feet by 2 feet. Bed comfortable. Holes in comforter. Mirror cracked. Unsure cleanliness of bath tub. Microwave old but worked. Refrigerator cold. AC worked fair so comfortable but not as cold as set for Definitely 2 star as previously rated

Clean and convenient parking

I felt insecure the room didn't have a lock also the when I got there I ask where to park my car the guy said anywhere and next morning I got a paper on my windshield saying that was property of Chevron gas station (which is exactly there too) and if I don't move my car it will be towed away.... I won't go back there

Room 121 with king size bed. Really bad infestation of bed bugs which I filmed running around the sheets the next morning. I showed the video footage to a young lady who was running the office. I would not feel comfortable recommending an overnight stay here at this facility until their bug issues are addressed. Other than the bug issues I find everything else to be great. Good luck guys in getting rid of those pesky rascals. And thanks again for the stay

The room itself was clean. The blankets and towels were clean, but they have a roach problem. I ended up killing 5 to 6 roaches during my stay.

It was awful there was a giant cockroach infestation so my friend and I had to leave at 11pm to find a different place to spend the night. And even though we did not spend the full night the manager refused to give us a refund or to even offer any solutions for the roaches. He was also unsurprised about the cockroach’s there were even baby coach-roach’s.

Smoke alarm kept going off. Roaches in the bathroom

Filthy stained torn furniture sinks stained and dirty. Rock hard bed and cockroaches.

Full of roaches

Upon opening the door we emediatly saw roaches everywhere. We reported back to the office and they refused to give a refund. We called the booking company who talked to them and they told them we didnt pay for the cancelation protection...because everyone expects to have a bedguests of roaches.

There were a lot of bed bugs, on the bed, especially on the pillows.

This property has bed bugs! I didn't read the reviews prior to booking, big mistake. I woke up itching in the middle of the night. In the morning I found 4 large bed bugs on the beds my son killed on crawling on his hand. We could not shower and check out fast enough! The front desk asked if we wanted to change rooms, um no! How about call an exterminator!

Roach infested and poop on tolit seat n floor

Room smelled like cigarette smoke and walls/ceiling are very thin! Bed was also very hard

Quick check in Clean room that was comfortable Slept peacefully

AC not always working could not get TV to work

The sheets were stained, the sink faucet handle wasn’t secured to the counter and felt like it was about to break off, the sink didn’t drain, and the tub/shower handle was broken, so only one temperature (way too hot!) was available. One set of exterior stairs were rusting away and some treads were loose; the other set was in further disrepair but not really cordoned off, representing a real safety hazard. I tried to find a staff member to relay all this to upon checkout, but no one was available, and I had to hit the road. When I travel alone on a long road trip and just need a place to lay down for the night, I aim for the cheap end of the search and don’t care about amenities or luxury, but this place was way worse than just being low-end. Apartments in the condition my room was would be considered uninhabitable and unsanitary by a rental board. I want to support local/small/non-chain businesses, and am a real cheapskate when traveling alone, but wish I had spent just a few more bucks and stayed anywhere else. This place should be required to shut down until basic repairs are made; I’m concerned for others’ safety if they stay here. Don’t.

Half of the wall outlets didn't work or were so warn the anything plugged in would fall off. The AC barely put out cold air. The place looks run down, but functional. The staff were pleasant and helpful.

Ac hardly worked, towels were wet still, fridge was broken so was night stand. Hardly and outlets worked

The door handle to the room almost fell off in my hand I had to repair it to feel safe at night. Motel barely provided anything for the room. A little packet of shampoo, little bar of soap. Many cigarette burns and converter.

Tv did not work. The hairdryer did not work. Face it the only thing that did work was the refrigerator. Missing lights as well.

Microwave doesn't work.. rooms needs repairs

Stayed for a graduation. Rooms said smoke free, yet blanket had burn holes. AC set only in Celsius and left the floor feeling wet. King size bed only had 3 small flat pillows. Bed very hard.

The owner's are very rude and don't care about you. If you have a problem with the room they say cancel the reservation and leave.

Quick check in Clean room that was comfortable Slept peacefully

It was awful there was a giant cockroach infestation so my friend and I had to leave at 11pm to find a different place to spend the night. And even though we did not spend the full night the manager refused to give us a refund or to even offer any solutions for the roaches. He was also unsurprised about the cockroach’s there were even baby coach-roach’s.

Never even got to stay the night ....paid ahead of time and got refused due to my service animal...the front office clerk was extremely rude and the place looked worn down and dirty...would not suggest to my worst enemy!!!

I'm a vehicle courier and I work at night up until 4:00 in the morning. I stay at a variety of hotels throughout my local Rogue Valley as well as Josephine County. Sometimes my girlfriend likes to come with me and stay the night in the hotel. This hotel would not admit my girlfriend even though she offered to give them her ID. There is no way for me to allow her to enter my room before I checked in. I was not able to check in before 1:00 a.m. and they would not allow me to check in even though I paid in advance. It took customer service through hotels.com to issue me the refund because the hotel refused to do so. When I called to talk to the front desk clerk who sounded like he had a Middle Eastern accent could be Pakistani could be East Indian could be Punjabi I'm not quite sure told me that there was nothing that could be done and when I thanked him for his kindness & consideration he told me to go f myself. I would not recommend this hotel for any sort of customer service that's acceptable in America.

The lady at the front desk was AWESOME!!!

Upon opening the door we emediatly saw roaches everywhere. We reported back to the office and they refused to give a refund. We called the booking company who talked to them and they told them we didnt pay for the cancelation protection...because everyone expects to have a bedguests of roaches.

Staff was very polite and accommodating. Room was very big and nice.

Nasty, dirty on every surface and bedding. Only clean towels. After only being there for 45 minutes in the room, I asked for another room and they refused me. For lack of a better word, the owners are inhumane and have a culture of a disgusting bad attitude when I asked. I didn't ask for a refund, just another room and they refused.

Very friendly staff, very clean and convenient to shopping and food.

Great location close to stores, hospitals, and parks. Nice size room.

For those of you who does not know what a crack hotel is it’s a place where vagrants and homeless people and prostitute stay to do business and this is exactly what it is. The backside of the hotel is but by freeway different side of the hotel faces a gas station in the main road. There’s homeless people a crack, addicts everywhere my car is broken into, in a matter of six hours having been there stay away

How is this motel not shut down?? It’s close to fast food which is good and the guy at the front desk was nice , but as soon as I got to my room, I go to the bathroom and there is a cockroach crawling in the toilet paper. Mind you the whole room is run down with various holes in the wall, drawing on the door, stickers on furniture, hair on pillows and bed. The chairs look like the grimey chairs you see on the side of the road with a “free” sign on them. The shower drain switch doesn’t always stay open and when I started the shower, I left the bathroom for a few minutes and came back to the tub 1/4 full. I also saw 4 more small insects crawling on the counter and floor that looked like baby roaches as well as another big roach on the wall. The button to turn up heat on the temperature unit is broken. The location of the motel is literally in a gas station. You have to pull into the gas station to get to the motel and it’s like 50 feet from the pumps so you have people pulling in and out all the time and there’s no wall or anything to privacy or to limit the noise. There is also sketchy people in and around the premises, probably because it’s the cheapest motel around and, well, it’s right next to a gas station off i5 with your typical i5 tweakers. Doesnt feel unsafe but my car doesn’t feel secure. Mind you, I’m coming from Oakland, CA area, not Beverly Hills, and I’d say my standards are unsurprisingly low.

I would never visit this town again. The motel was in a gas station parking lot. The area did not feel safe at all. We drive another 2 hours south and found a very nice place. It’s called The Angler Lodge. Amazing service and very clean nice rooms

Convenient location, cheap, but definitely a deal breaker due to roaches.

Other than the typical homeless,that likes to bother others.not a bad motel

Well situated, quiet and comfortable. Thank you!

Clean and convenient parking

I like the location,but a lot of homeless hang out back...near our room..and when leaving this am we contacted frunt office to let them know we would be half hr late at check out, front office approved it but we got 3 calls before 1130a and house keeping keeped knocking on door..thats borderline herrassment

The room had an odor to it. There were cigarette holes in the bedding. People were standing around in the parking lot, very sketchy. The furniture was old, worn, torn up and stained. The worst part was the smell. I didnt touch the bedding for the few hrs I was there. I do not recommend this property to anyone. Dirty and sketchy.

It was the worst place I had ever stayed. They didn't even give you breakfast like promised. Very rude and lack of communication. The room was old, dirty and musty. I would never recommend this place to anyone. I spent too much money on this place.