Name: DoubleTree by Hilton Hotel London -Tower of London
Address: 7 Pepys Street, Tower Hill, London, England, Großbritannien, London, England, GB
Price range: 165 $–1.034 $ per night
Rating: 8.23

Was Gäste sagen

Im DoubleTree by Hilton Hotel London – Tower of London loben Reisende durchweg die ausgezeichnete Lage in der Nähe des Tower und der U-Bahn, das freundliche Personal sowie die Stadtansicht von der Dachbar, wobei sie gelegentliche Wartungsprobleme und frustrierende Probleme bei der Zimmer- oder Buchungszuteilung erwähnen.

Die Zimmer sind für viele komfortabel, können sich aber klein oder veraltet anfühlen, mit begrenzten Steckdosen/USBs, gelegentlich schwacher oder lauter Klimaanlage und Schallübertragung von der Dachbar oder von Bauarbeiten in der Umgebung. Das Frühstück wird häufig für seine Vielfalt gelobt, obwohl einige es durchschnittlich oder eintönig finden. Die Executive Lounge und die Preise oder der Zugang zur Bar werfen gemischte Meinungen auf. Die Rückmeldungen zur Sauberkeit reichen von sehr sauberen Zimmern bis hin zu Flecken oder abgenutzten Teppichen und seltsamen Gerüchen auf den Fluren, wobei einige schwerwiegende Mängel gemeldet wurden. Insgesamt erwartet man eine praktische Basis mit einer beeindruckenden Stadtansicht, aber ungleichmäßigen Zimmerbedingungen und -ausstattung.

Leistungen

Reinigung

Zimmer

Dienstleistung

Standort

Gastronomie

War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Leistungen

Hervorragende Dachbar mit Aussicht, die jedoch oft für private Veranstaltungen geschlossen ist und es spät laut sein kann. Die Qualität des Fitnessstudios ist gemischt, und einige Gäste berichten von Aufzugsproblemen, umständlichem Parken durch Dritte und einer enttäuschenden Executive Lounge.

Ähnliche Gästebewertungen

10

Rachel

21. Apr. 2025

·

Aufenthalt am 2 Nächte

Welcomed with a glass of wine and cookie on check in and a complimentary upgrade. Really friendly staff and the room was lovely. The hotel is a great location for the Tower of London and the views from the Savage Garden bar are great. Only downside was children under 18 are not allowed in the Savage Garden bar after 6pm, and the music played until 2am which was slightly audible from our room, but it didn’t impact on our overall experience. Room service for breakfast was great, on time, and the food was hot when received. Taxi’s were also available and waiting outside the hotel consistently which was great. Really lovely experience and would definitely book again.

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8

Rachel

29. März 2024

·

Aufenthalt am 5 Nächte

Friendly, helpful staff. Fitness room has plenty of equipment. Comfortable bed. Spacious lounge area. Good location near the riverside, public transit, restaurants and shops.

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4

Liam

3. Nov. 2024

·

Aufenthalt am 1 Nacht

Stayed at this hotel for a special occasion (engagement) after paying over 200 pound for the night was very disappointed the room we booked was not how it was described on the pictures and info very small basic considering they state this type of room as queen room also central heating did not work so very cold got stuck in the lift for 10 mins pressed the emergency bell and got no response. We then finally got out notified staff and they did not seem to care woke up the next morning to go down for breakfast and got told this was not included even though we had paid a lot of money for the night overall prices were very high 10 pound for a slice of toast overall experience was not as it was advertised rooms were nothing as they were in the pictures 40 pound to park the car and then got stuck in car park for 25 mins befor someone actually let us out medication bottles in the car park not a pleasant site will not be returning and fighting for a refund

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6

Kay

7. Aug. 2025

·

Aufenthalt am 3 Nächte

Our first night the music from The Savage Gatden bar on 12 th floor music kept us awake until after 2 am. We were on the 5th floor. The base just thumped. Not so bad 2nd and 3rd night. Not sure if they turned down as I mentioned it in morning. Breakfast had lots of choices. Good location to London Tower and Bridge and underground transportation

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6

william

2. Nov. 2023

·

Aufenthalt am 5 Nächte

Gym is not very good. Hotel gyms seldom are but of three ellipticals one was not connected to any power, one was out of order and the other needed a serious service ( as did one of the three treadmills

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8

Michael

9. Juli 2024

·

Aufenthalt am 6 Nächte

Everything was excellent, except the fact that we chose that hotel for location and the fact they had a rooftop bar. However, the rooftop bar was closed to guests on two of the nights of our stay due to private parties that had reserved the entire rooftop. Since that was one of the main reasons we chose this hotel, we we’re disappointed in the fact that we couldn’t go to the rooftop on two of our nights.

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8

Barry

10. Nov. 2024

·

Aufenthalt am 1 Nacht

Overnight stay to attend a dinner nearby. Accommodation entirely satisfactory albeit a little dated. Minor criticism is for reception staff to remind guests of the need to check their room card against the reader below the floor level selection panel. We got into the lift, selected the 5th floor and the lift set off, passed the 5th floor and stopped at the 10th floor with the door firmly closed. We were stuck and nothing we did would make it move or the doors open. It was only as I got my glasses out to ring for attention, that I noticed the small sign low down below the selection panel instructing guests to place their room card key against the card reader!

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2

maziar

8. Aug. 2025

·

Aufenthalt am 2 Nächte

I arrived by car. The parking option is terrible. Preferably, you arrive, you get your access key and use that to enter and exit. But that's not the case here. You have to access a terrible 3rd party website and deal with it online. You then need access to that website to lock and unlock the parking. The problem is that you often do not get internet connection in the parking, so you can't access that site, which means you get stuck. You think you opened that door, but because you have no connection, it's closed. In my case, I was stuck at the ramp in a very dangerous way and had to exit my car in that dangerous position to go to the lobby upstairs and get some security staff to get me out. What kind of silly system is this? Absolutely embarrassing that Hilton with this amount of experience is so bad at organizing a simple parking option! You can have a nice breakfast with fluffy eggs, but if you don't get the basics right, you deserve not more than 1 star.

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8

Kayla

15. Aug. 2023

·

Aufenthalt am 8 Nächte

Overall the stay was good. The halls look run down but I think they’re doing remodels. The elevator never seemed to accept key cards unless there were multiple tries. Many people got stuck in the elevator. Area of London was quiet with the tube station in a very easy walking distance.

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6

Lauren

16. Juli 2024

·

Aufenthalt am 1 Nacht

Great location and smart hotel. The problem was the rooftop bar with a Tower Bridge view, the reason we booked the hotel, was closed for a private event. According to other reviews I've seen this happens often. It was such a disappointment and it would have been nice if the hotel could have done something nice to make up for it. Maybe a complimentary drink at the other bar? We also booked a twin room and they gave us a double. When we asked if we could have a room with twin beds, the staff dealing with it made it seem like we were being difficult by asking for what we booked. I had to say it a few times before they agreed. Other than that all staff were friendly and the beds were super comfy. Bathroom was fine. Real shame about the hiccups.

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War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Reinigung

Viele Gäste fanden die Zimmer sauber, doch mehrere erwähnen Flecken oder abgenutzte Teppiche, Gerüche und gelegentliche Versäumnisse wie schmutzige Gegenstände oder Bettwäsche. Die Standards scheinen zwischen Zimmern und Fluren uneinheitlich zu sein.

Zimmer

Die Zimmer sind im Allgemeinen komfortabel, können aber klein oder veraltet sein, mit begrenzten Steckdosen/USBs, gelegentlichen Problemen mit der Klimaanlage und etwas Lärm von der Dachbar oder dem Bau; die Aussicht ist manchmal eingeschränkt und der Stauraum kann knapp sein.

Dienstleistung

Das Personal wird häufig als freundlich und hilfsbereit beschrieben, mit zahlreichen lobenden Erwähnungen und schneller Problemlösung. Einige Aufenthalte berichten von langsamem oder uninteressiertem Service an der Bar/beim Frühstück, Rechnungs- oder Buchungsproblemen und unbeständiger Nachverfolgung.

Standort

Ausgezeichnet für Sightseeing in der Nähe des Tower of London und der U-Bahnstation Tower Hill, mit guter Anbindung an Busse und Flussboote. Die Gegend ist im Allgemeinen ruhig und fußläufig zu den zentralen Sehenswürdigkeiten.

Gastronomie

Das Frühstück wird für seine Vielfalt und Qualität breit gelobt, und die Dachbar ist beliebt. Einige Gäste fanden das Frühstück eintönig oder teuer, der Kaffee/Service inkonsistent und die Executive Lounge und der Zimmerservice enttäuschend.

Monat	Durchschnittspreis
Januar	179 $
Februar	209 $
März	239 $
April	249 $
Mai	266 $
Juni	333 $
Juli	310 $
August	187 $
September	306 $
Oktober	267 $
November	269 $
Dezember	260 $

So.	Mo.	Di.	Mi.	Do.	Fr.	Sa.
		1	2	3	4 $194	5 $389
6 $200	7 $294	8 $464	9 $535	10 $391	11 $191	12 $232
13 $220	14 $697	15 $770	16 $637	17 $375	18 $205	19 $280
20 $250	21 $301	22 $1.034	23 $805	24 $332	25 $205	26 $280
27 $180	28 $375	29 $574	30 $563

So.	Mo.	Di.	Mi.	Do.	Fr.	Sa.
				1 $351	2 $205	3 $280
4 $250	5 $380	6 $517	7 $563	8 $356	9 $357	10 $368
11 $338	12 $375	13 $551	14 $482	15 $351	16 $223	17 $243
18 $250	19 $333	20 $491	21 $563	22 $303	23 $175	24 $235
25 $165	26 $218	27 $260	28 $260	29 $211	30 $276	31 $243

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