Name: Hilton Garden Inn Washington DC/U.S. Capitol
Address: 1225 First St NE, NoMa, Washington D.C., District of Columbia, USA, Washington D.C., District of Columbia, US
Price range: 111 $–883 $ per night
Rating: 7.95

Was Gäste sagen

Im Hilton Garden Inn Washington DC/U.S. Capitol loben Reisende die praktische Lage in der Nähe der U-Bahnstation NoMa-Gallaudet und des Bahnhofs Union Station, den allgemein freundlichen Service und den angemessenen Komfort der Zimmer. Wiederkehrende Bedenken sind jedoch der teure, langsame Valet-Parkservice und die gelegentlich unsichere Umgebung.

Viele Gäste schätzen den Innenpool und den Whirlpool, berichten aber von frühen Schließzeiten oder lauwarmen Temperaturen, gelegentlichen Problemen mit den Fitnessgeräten und langsamen oder außer Betrieb genommenen Aufzügen. Die Zimmer werden oft als geräumig und komfortabel, aber veraltet beschrieben, mit gelegentlichen Wartungsproblemen wie lauter Klimaanlage, schwachem Wasserdruck, defekten Armaturen oder unzuverlässigem WLAN. Das Feedback zur Sauberkeit reicht von sehr sauberen Zimmern und Gemeinschaftsbereichen bis hin zu Beschwerden über schmutzige Teppiche, Gerüche, Schädlinge und unregelmäßige Reinigung. Erwarten Sie eine praktische Basis mit freundlichem Service, aber variabler Instandhaltung und Organisation.

Leistungen

Reinigung

Zimmer

Dienstleistung

Standort

Gastronomie

War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Leistungen

Der Innenpool und der Whirlpool werden zwar geschätzt, werden aber oft wegen früher Schließzeiten, lauwarmem Wasser oder Sauberkeitsproblemen erwähnt. Die Fitnessgeräte können defekt sein. Der Valet-Parkservice ist der einzige verfügbare und ist teuer und manchmal langsam, und die Aufzüge können unzuverlässig sein.

Reinigung

Viele Gäste fanden die Zimmer und Gemeinschaftsbereiche sehr sauber. Allerdings berichten mehrere Bewertungen von schmutzigen oder abgenutzten Teppichen, Gerüchen, Schädlingen und unregelmäßiger Reinigung.

Zimmer

Die Zimmer sind oft geräumig und komfortabel, aber viele sind veraltet mit abgenutzten Möbeln. Kritiker erwähnen gelegentliche Wartungsprobleme wie laute oder schwache Klimaanlage, Probleme mit der Sanitäranlage und gelegentliche Ausfälle des WLANs oder der Annehmlichkeiten im Zimmer.

Dienstleistung

Die Mitarbeiter werden häufig als freundlich, hilfsbereit und entgegenkommend beschrieben, wobei mehrere Mitarbeiter namentlich gelobt werden. Einige Gäste hatten jedoch unfreundliche Interaktionen, langsamen oder problematischen Check-in sowie Probleme mit der Abrechnung oder der Nachverfolgung.

Ähnliche Gästebewertungen

10

Jasmine

29. Nov. 2025

·

Aufenthalt am 2 Nächte

I came to visit family! Nur was amazing, I arrived super early but Nur accommodated me without any hesitation! The house keeping was amazing. The hotel smelled cleaned, looked clean and was very clean!

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10

lisa

12. Okt. 2025

·

Aufenthalt am 3 Nächte

The entire staff was amazing.. from Candice at the front desk, to Millie at breakfast. We were extremely pleased with the service and kindness of the staff.

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10

Sonja

14. Aug. 2025

·

Aufenthalt am 1 Nacht

Awesome staffs who jumped in to help me quickly and ensure I get what I need. They were able to let me book another night at last min and keep the same room. Awesome front desk staffs!

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2

Tia

26. Juli 2025

·

Aufenthalt am 1 Nacht

Candice was very rude and very passive aggressive . I called and asked who was I speaking to you so I can properly address them about a concern and the front desk agent (who name I still do not know ) responded with “ Who I am speaking to” I was so taken back and appalled I asked for a manager immediately. Once transferred , I spoke about the interaction and instead of addressing the issues she asked me what can she help me with . I repeated that’s what I wanted to address and she responded she didn’t have time for this and transferred me to corporate. The level of disrespect and lack of customer service and hospitality is not okay. A name should have been given during the greeting when she answered the phone. Granted it may not be policy but once asked , I don’t understand in what world of hospitality you refuse your name and ask the guest name instead like you provide free services . It just felt so uncomfortable and like my money wasn’t appreciated and it was rent due . Customer service and hospitality should be provided with everyone that represents Hilton . Not just senior leaders . It took away my whole experience with the hotel. None of my channels was working and I had to ask for hand soap. I was going to let that go because of the other amenities but the rude , nasty customer service I received took all that away.

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10

VANESSA

19. Juli 2025

·

Aufenthalt am 3 Nächte

What a great stay I had! Was able to walk to different local coffee shops each day, felt safe! Used rideshares sometimes and was always easy to book a ride. Hotel has great amenities, I used the fitness center daily. Things were restocked each day. Had long days and was able to come back to my room with quiet and peace. Hotel area was always clean. Check-in and check-out was easy. Thank you for my wonderful stay during my trip to DC. Will definitely book again if back in DC in the future.

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10

Stephen

15. Juni 2025

·

Aufenthalt am 3 Nächte

Herman and staff was so friendly and helpful. Very nice place.

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4

Michael

7. Juni 2025

·

Aufenthalt am 3 Nächte

We’ve stayed many times at this hotel and during this stay, the woman at the front desk was very curt and rude. I gave my name and the reservation was under my husband’s name which caused a delay. While I was pulling up my confirmation e-mail, your employee was abrupt and disgusted with me. She continued on to tell me that she should not get a bad review because it was me who gave the wrong check in name. I think her name was Este or something like that and she is a person that I will avoid in the future.

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6

Marina

28. März 2025

·

Aufenthalt am 4 Nächte

We stayed in this hotel for 4 nights. When I checked my CC I discovered that they charged twice for the first night. I sent an email and asked explanation, but no answer yet. Today is 3/27/25, and they charged for 3/21/25. How long should I wait for the answer?

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6

Lily

11. März 2025

·

Aufenthalt am 2 Nächte

So, the first night we arrived it took forever to check in because apparantly the guy who checked in before us went to his room and found the dog of a different guest in his room?! So we had to wait like 30 mins before getting checked in. I went to the hotel with my fiancee and our 2 kids and when I booked I initally requested a conjoined room. I called the day of my arrival to confirm we had that and we did not, but the attendant switched us to a conjoined room. Fast forward, when we got to our room, the toilet in my kids room did not flush. So I called downstairs and he said he would send someone up. We waited 30 minutes and no one came so we went downstairs to see what was going on and he says maintenance is gone for the day. Then why did you just tell us you would send someone up? We waited and waited. Mind you it was 1 am. So then they switch our rooms. The rooms they switch us to are not connected...even though that was our specific request. At this point it was so late and we were so tired we just decided to stay in the new un-connected rooms. The next day, I tell the manager about all that occured around our check-in and he says all he can do is offer us $50 off valet parking. Not even fully discount it. Then, on the day it was time for us to leave the attendant checking us out says the manager never even noted this $50 discount but she decided to take my word and honor it anyway. Overall, I was pretty disappointed. We came down for my son's birthday and kids really l

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2

Umesh

15. Sept. 2024

·

Aufenthalt am 3 Nächte

Worst check-in experience ever! Did not see it coming from Hilton. We travelled in June. We had reserved two rooms through single Expedia booking since we were travelling with one more family. Called one day prior to confirm if we could checkin little late for two rooms. Arrived ~10pm and started the check-in process.\xa0 Staff at the front desk asked for CC and ID proof. Made sure payment for one room goes through. Then called second staff to start check-in for the second room. Surprize surprize, second room check in staff says second room is not available.\xa0 I get it that hotels can be overbooked and they may need to bump out some reservation if it's overbooked. In this case, staff deliberately did not share this info during check-in for the first room and only shared it once payment for first room went through. Since one room payment had been deducted we had no option but to take one room and the other room had to be in a different hotel. So much for booking multiple rooms via expedia.\xa0 Staff made no attempt to explain the situation or why they behaved the way they did. In fact they were defending their\xa0behaviour as if everything was as per protocol. We called and confirmed with expedia that we indeed had both rooms under the same\xa0reservation. They were not sure why hotel would say otherwise.\xa0 Would highly recommend staying away from this hotel.

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War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Standort

Sehr günstig für Besichtigungen, mit der U-Bahnstation NoMa-Gallaudet, dem Bahnhof Union Station und einem Lebensmittelgeschäft/CVS in der Nähe. Mehrere Bewertungen besagen, dass sich das unmittelbare Gebiet nachts aufgrund von Bettlern oder Rauch unsicher anfühlen kann.

Gastronomie

Das Feedback zum gastronomischen Angebot vor Ort ist gemischt: Einige genossen das Frühstück oder die Mahlzeiten und das freundliche Personal, während andere das Buffet als begrenzt, überteuert oder schlecht empfanden und der Service gelegentlich langsam oder nicht verfügbar war. Ein kostenloses Frühstück ist nicht standardmäßig enthalten, es sei denn, es ist in einem Paket enthalten.

Monat	Durchschnittspreis
Januar	92 $
Februar	114 $
März	226 $
April	257 $
Mai	262 $
Juni	250 $
Juli	190 $
August	122 $
September	176 $
Oktober	221 $
November	120 $
Dezember	98 $

So.	Mo.	Di.	Mi.	Do.	Fr.	Sa.
		1	2	3	4	5
6	7	8	9	10	11	12
13	14 $883	15	16	17 $250	18 $216	19 $185
20 $141	21 $204	22	23	24 $206	25 $183	26 $214
27 $192	28 $283	29 $284	30 $233

So.	Mo.	Di.	Mi.	Do.	Fr.	Sa.
				1 $169	2 $145	3 $203
4 $121	5 $185	6 $183	7 $177	8 $111	9 $189	10 $268
11 $361	12 $444	13 $435	14 $329	15 $202	16 $225	17 $225
18 $131	19 $131	20 $200	21 $225	22 $214	23 $219	24 $196
25 $170	26 $139	27 $145	28 $127	29 $114	30 $122	31 $133

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Monatliche Durchschnittspreise

Über diese Unterkunft

Standort

Zimmeroptionen

Zimmer, 2 Queen-Betten

Zimmer, 2 Queen-Betten, barrierefrei (Mobility & Hearing, 3X3 Shower)

Zimmer, 2 Queen-Betten, barrierefrei, Badewanne (Mobility & Hearing)

Junior-Suite, 1 King-Bett, barrierefrei (Hearing)

Zimmer, 1 King-Bett

Deluxe-Zimmer, 1 King-Bett, barrierefrei (Hearing)

Zimmer, 1 King-Bett, barrierefrei, Badewanne (Mobility & Hearing)

Suite, 1 King-Bett, barrierefrei, Badewanne (Mobility & Hearing)

Junior-Suite, 1 King-Bett

Zimmer, 1 King-Bett, barrierefrei (Mobility & Hearing, 3X3 Shower)

Zimmer, 1 King-Bett, barrierefrei (Hearing)

Zimmer, 2 Queen-Betten, barrierefrei (Hearing)

Deluxe-Zimmer, 1 King-Bett

Gästebewertungen

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Wer übernachtet hier?

Was Gäste sagen

Richtlinien der Unterkunft

Check-in-Anleitungen

Kaution

Gut zu wissen

Optionale Extras

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