Novotel Suites Malaga Centro

Superb breakfast

Terrible overall - ac don’t work and no one notified us. Parking pay station was inoperable. Door didn’t lock properly. Phone was broken. 4 star is a complete lie. More like 2-2.5 star at best

I recently stayed at Novotel Suites Malaga Centro and overall had a pleasant experience. The location was excellent — very central and convenient for exploring the city. Parking was also available at a reasonable price, which was very helpful. The reception staff were very friendly and professional, always welcoming and helpful. Their service really stood out and made us feel comfortable from the moment we arrived. The room was very spacious, well-equipped, and the bed was extremely comfortable. However, the overall premises of the hotel did not fully feel like a 4-star property. The biggest disadvantage during our stay was the air conditioning. It was turned off because the hotel considered it winter, even though the weather outside was warm. The room became quite hot at night, which made it difficult to sleep. We had to open the windows, but since the hotel is located in the historic center, there was quite a lot of noise outside even late at night.

Room was clean. Breakfast was very good. Service was polite. Location was brilliant, right on the edge of old city centre and next to subway and train station. Lobby bar/restaurant could be better.

Reception staff were very friendly and helpful.