Is parking available at the property?

Free self-parking is available on-site.

What are the check-in and check-out times?

Check-in is from 14:00 to 17:00, and check-out is at 10:00. Early or late check-in/check-out may be available upon request.

What is the location of the property in relation to key landmarks?

The property is located in Newhaven, 2 minutes from Phillip Island Chocolate Factory and 8 minutes from Churchill Island Heritage Farm. It is 6.4 miles from A Maze'N Things and 8.3 miles from Phillip Island Grand Prix Circuit.

What are the policies for guests staying with children?

Children are allowed at the property, but specific age policies for free stays are not provided.

BIG4 Ingenia Holidays Phillip Island Holiday Park

Average nightly price at BIG4 Ingenia Holidays Phillip Island by month, last 12 months (USD)
Month	Average price
January	US$80
February	US$86
March	US$74
April	US$84
May	US$54
June	US$72
July	US$75
August	US$76
September	US$74
October	US$99
November	US$86
December	US$74

What guests think

Across recent reviews, BIG4 Ingenia Holidays Phillip Island is praised for its beachside location near San Remo and attractions, friendly staff, and generally clean, comfortable cabins that suit families and offer easy access to playgrounds and paths to the beach.

Some guests report lapses such as unprepared rooms, dirty floors, ants, musty smells, and occasional after-hours or check-in frustrations. Facilities include a communal kitchen, BBQs and secure access, though a few areas need upkeep, there is no pool, and parking can be tight for larger vehicles. Rooms range from spacious and well-equipped to compact or a bit dated, with some lacking private bathrooms and a few minor amenity quirks. A practical, low-key choice for exploring Phillip Island.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Direct beach access and family features such as a communal kitchen, BBQs, playgrounds, a theatre room and buggy hire earn praise, plus secure entry. However, there is no pool, some items need upkeep, and parking can be tight for larger vehicles.

Related guest reviews

10

Madelaine

3 Feb 2025

·

Stayed 2 nights

Easy to get to, easy to walk around, 2 playgrounds, swings, and several paths to the beach! Our cabin was older but 3 bedrooms were fantastic.

10

Sepa

3 May 2025

·

Stayed 3 nights

We had a nice stay in this Cabin in Ingenia Holiday Park. It was in a convenient location with closer to shops and restaurants. We felt safe with the security coded car entry to the park. It had a nice communal kitchen where we could cook more if we needed. Just a walk to the beach through the foot path of the Park. Will recommend this place to anyone.

10

Sze Lai

7 Apr 2024

·

Stayed 2 nights

The cabin is spacious with a big kitchen. (Oven is in the common kitchen which takes 1 min walk) The inverted air con is definitely a must in every hotel, motel and cabin. The washroom and bathroom are clean and tidy. Water pressure is stable and hot enough. The environment around the cabin is great. Many little animals walk around yet very quiet. The security is perfect with two door locks. Enough parking space for one car. It takes 10-20 minutes to drive to Penguin Parade.

8

Jessica

4 Jul 2023

·

Stayed 2 nights

Great clean cabin, friendly staff. Would love to see some more activities for the kids to do on site and it would be great if all things in the games room worked. We would definitely stay here again.

8

Kwong Ling

13 Aug 2024

·

Stayed 1 night

Parking facilities is good.

6

Krystal

28 May 2024

·

We recently stayed and I must admit, I was taken aback by the price we paid, given that it was alot less than what we paid at another holiday park on Phillip Island. However, upon arrival, it became clear why it was so affordable. Despite reading and seeing photos of a pool, jumping pillow, and buggies for the kids to ride, there was no pool, the jumping pillow was nothing like the photo, and the buggies were available for hire at $10 every 30 minutes. The cabins were small and had a musky stale smell, with mold present. The couch was incredibly uncomfortable, but luckily, the kids had their Xbox to keep them occupied while in the cabin. The kids were disappointed, and so are we. The area was nearly empty, with only one other person present. It was a shame, as our expectations were not met. But, it was quiet, nice to see the ducks and you can get up close to them and the staff are lovely and welcoming.

8

Moy

23 Dec 2021

·

Stayed 3 nights

It was our 2nd trip to this holiday park. The location is great, close to shops and the beach. The holiday park itself could do with a few more on-site facilities like a pool and more play areas. The accommodation is comfortable with all that is needed for a get away. all in all, my 2 teenage kids enjoyed themselves with their friend who stayed next door.

6

Danielle

26 Mar 2024

·

Stayed 2 nights

Not adequate space to park large cars with cabins. Usually there is room beside a cabin but here we had to park out front, and we/the surrounding cabins had to move our cars occasionally so others could get in and out. Floors weren’t very clean, after walking around for half an hour my socks were black. There was a lot of sand under/around the couch. Bathroom had a yucky sewerage kind of smell after showering, I guess from the drains? Otherwise the park itself was nice, kids lived the jumping pillow and playgrounds and the beach access was very handy. We felt safe enough that the kids could ride their bikes/scooters around the park. After-hours check in was a smooth process.

8

Sarah

7 Sept 2025

·

Stayed 21 nights

Clean room, cozy and warm. Close to amenities, great location. Beach access from the property. Really enjoyable stay.

10

Ashleigh

2 Aug 2025

·

Stayed 2 nights

Beautiful spot backing onto a quiet beach. A short walk to a bakery/cafe which was great. Jumping pillow a bit run down, but otherwise great facilities for a family. Loved the theatre room on a wet day.

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AI-generated summary based on recent guest reviews

Cleanliness

Many reviews describe cabins and facilities as clean or spotless. Several guests, however, found issues like dirty floors, ants, musty odors, sewer smells, or unprepared rooms with used towels or unmade beds.

Related guest reviews

6

Sarah

27 Jul 2025

·

Stayed 2 nights

Good location and park facilities. Only downside is the cabin wasn’t very clean.

10

Baerbel

7 Nov 2025

·

Stayed 2 nights

Stayed in Budget Cabin - great size for 1 person with everything one needed for a short or long holiday. Cabin was spotlessly clean, across the beach and minutes from town & shops.

8

Mandy

6 Sept 2025

·

Stayed 3 nights

Great park and friendly staff. Cabin and facilities very clean.

10

Karen

30 Aug 2025

·

Stayed 1 night

Great place to stay, friendly service and welcoming, safe, quiet and cabins very clean

6

Danielle

26 Mar 2024

·

Stayed 2 nights

Not adequate space to park large cars with cabins. Usually there is room beside a cabin but here we had to park out front, and we/the surrounding cabins had to move our cars occasionally so others could get in and out. Floors weren’t very clean, after walking around for half an hour my socks were black. There was a lot of sand under/around the couch. Bathroom had a yucky sewerage kind of smell after showering, I guess from the drains? Otherwise the park itself was nice, kids lived the jumping pillow and playgrounds and the beach access was very handy. We felt safe enough that the kids could ride their bikes/scooters around the park. After-hours check in was a smooth process.

10

Loree

11 Feb 2026

·

Stayed 2 nights

Great location! Nice clean campground.

8

Jodie

27 Jan 2025

·

Stayed 3 nights

Great location near the beach, lots of families and excellent staff. The kids had a ball playing on the jumping pillow and playgrounds. We had an issue with ants in one of the bedrooms when we checked in, and the staff were super responsive in resolving the issue. Only negative is that the cabin floor could do with a good mop, but aside from that, had a great holiday and would recommend.

10

Angela

6 Feb 2025

·

Stayed 1 night

Absolutely loved this place, it was very clean and gorgeous by the beach. Will stay here again

10

Melinda

9 Feb 2025

·

Stayed 2 nights

The cabin was well equipped and clean. Easy access to the beach and close access to shopping areas. Would stay again.

6

Siu Long Thomas

19 May 2025

·

Stayed 1 night

Summary: great location and customer service, but cleanliness left something to be desired We had to check-in late, we called ahead to their number and the staff were very helpful in arranging self check-in procedures (although we had to call 3 times before we were put through on the phone). The staff said we had been upgraded to a two bedroom cabin instead of the single bedroom cabin we had booked. Upon entering our cabin, the bed was left unmade and the towels were used. It was also a single bedroom cabin, and not a two bedroom cabin. There was visible dirt on the floor and sheets. However, it was late and given our previous difficulty in getting through to the hotline we decided to make do. We told the staff in the morning upon checkout, and they were very apologetic and offered free soda and chips to make up for it.

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AI-generated summary based on recent guest reviews

Rooms

Guests generally find beds comfortable, and some cabins are spacious, modern and well equipped, including multi-bedroom options. Others note compact or dated layouts, cramped bunks, small bathrooms, limited cooking gear, or that some budget options lack private bathrooms.

Related guest reviews

10

Madelaine

3 Feb 2025

·

Stayed 2 nights

Easy to get to, easy to walk around, 2 playgrounds, swings, and several paths to the beach! Our cabin was older but 3 bedrooms were fantastic.

10

Bill

8 Nov 2024

·

Stayed 7 nights

Our second time here in a cabin. Great experience, meets our needs perfectly. Cabins are great, bathroom a bit on the small side but still ok. Comfortable bed, top location and the staff are super helpful and friendly. Ongoing communication from mgt during the stay is a great idea.

6

brian

26 Nov 2025

·

Stayed 3 nights

Room was ok. Didn’t read the fine print so no bathroom was a bit sad. The pobblebonks were weird

10

Sze Lai

7 Apr 2024

·

Stayed 2 nights

The cabin is spacious with a big kitchen. (Oven is in the common kitchen which takes 1 min walk) The inverted air con is definitely a must in every hotel, motel and cabin. The washroom and bathroom are clean and tidy. Water pressure is stable and hot enough. The environment around the cabin is great. Many little animals walk around yet very quiet. The security is perfect with two door locks. Enough parking space for one car. It takes 10-20 minutes to drive to Penguin Parade.

10

Brenna

8 Jul 2025

·

Stayed 2 nights

It was beautiful and right on the beach. We loved it. Very comfy for our family of 6.

10

Gemma

22 Aug 2025

·

Stayed 3 nights

Estuvimos en un bungalow muy espacioso, con todo lo necesario para pasar unos dias. Con aire acondicionado, todo muy nuevo y limpio. En el camping lavanderia. Ideal si quieres visitar Phillip Island. El personal es muy amable.

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8

Maureen

1 Dec 2024

·

Stayed 3 nights

There was no privacy, curtains would be better than blinds in rooms and balconies screens would be good, need recycling bin in room so you didn't have to keep rubish in the lounge Bunks are too short and cramped and were not what was expected. Would be great to be able to fold up the top bunk so you didn't bump your head everytime you got in and out. No safety rails in bathroom, too slippery. Dirty laundry left on our Balcony during the whole staystsustay.bslcoby ms.

8

Ann

25 Feb 2025

·

Stayed 2 nights

Rent och fräscht. Mindre bekväma sängar. Nyckelskåp vid incheckning gick inte att komma in i. Mkt trevlig personal som var hjälpsamma!

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8

Jeniffer

8 May 2024

·

Stayed 1 night

The cabin was cosy but a little outdated, the beds were comfortable but not made although They provided clean linen

8

Stuart

29 Dec 2025

·

Stayed 3 nights

room and comfort good.

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Service

Service is consistently friendly and helpful, with staff quickly addressing issues and assisting with booking or late check-in. A few reports mention difficulty reaching after-hours staff, strict check-in/out policies, or confusion around posted hours.

Related guest reviews

10

Christine

31 Jan 2025

·

Stayed 1 night

Well run facility. Friendly & knowledgeable Reception staff. Great value for money.

10

Karen

30 Aug 2025

·

Stayed 1 night

Great place to stay, friendly service and welcoming, safe, quiet and cabins very clean

10

Michelle

13 Feb 2026

·

Stayed 2 nights

The staff were super friendly and knowledgeable on the local community. Jess and Wednesday were the two staff on shift that helped us with our check-ins.

10

Roseda

23 Aug 2025

·

Stayed 2 nights

Good value and great staff

8

Jodie

27 Jan 2025

·

Stayed 3 nights

Great location near the beach, lots of families and excellent staff. The kids had a ball playing on the jumping pillow and playgrounds. We had an issue with ants in one of the bedrooms when we checked in, and the staff were super responsive in resolving the issue. Only negative is that the cabin floor could do with a good mop, but aside from that, had a great holiday and would recommend.

10

Edwin

13 Jul 2025

·

Stayed 3 nights

The property is classy, easy access, perfect location to most attractions on the island, and customer midend & friendly. All the admin we found there were professional and very kind. Satcey the manager, was always hands-on and creative in spicing up our stay with daily activities that jept the kids super engaged and excited. The two beautiful ladies Wednesday and Jess, gave us a heartwarming reception. We are definitely coming back soon. I must commend the quality of the facility. It is Home away from home.

6

Joshua

22 Jul 2023

·

Stayed 2 nights

felt rushed around check in and check out times, were not flexible around use of carts and perks member benefits

6

Siu Long Thomas

19 May 2025

·

Stayed 1 night

Summary: great location and customer service, but cleanliness left something to be desired We had to check-in late, we called ahead to their number and the staff were very helpful in arranging self check-in procedures (although we had to call 3 times before we were put through on the phone). The staff said we had been upgraded to a two bedroom cabin instead of the single bedroom cabin we had booked. Upon entering our cabin, the bed was left unmade and the towels were used. It was also a single bedroom cabin, and not a two bedroom cabin. There was visible dirt on the floor and sheets. However, it was late and given our previous difficulty in getting through to the hotline we decided to make do. We told the staff in the morning upon checkout, and they were very apologetic and offered free soda and chips to make up for it.

10

Bradley

14 Feb 2024

·

Stayed 2 nights

Booked for the wrong month but that was no problem for the lovely staff to fix up for us!! Thank you so much to the staff!! Great park to stay :)

8

Nick

1 Apr 2025

·

Stayed 1 night

Easy check in and out. Cabin clean and tidy

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Location

Beachside setting with paths for easy access, close to San Remo, shops and island attractions such as the Penguin Parade. Many describe the park as quiet and a convenient base for exploring.

Related guest reviews

10

ashutosh

2 Jul 2024

·

Stayed 1 night

Amazing location, serene and peaceful!!

10

Sze Lai

7 Apr 2024

·

Stayed 2 nights

The cabin is spacious with a big kitchen. (Oven is in the common kitchen which takes 1 min walk) The inverted air con is definitely a must in every hotel, motel and cabin. The washroom and bathroom are clean and tidy. Water pressure is stable and hot enough. The environment around the cabin is great. Many little animals walk around yet very quiet. The security is perfect with two door locks. Enough parking space for one car. It takes 10-20 minutes to drive to Penguin Parade.

10

Catherine

7 Jun 2025

·

Stayed 7 nights

Everyone on reception was very helpful and friendly. My cabin was very clean and looked newly decorated. It was very quiet especially at night. The showers and loos were very clean. It was only a 5 minute walk to the beach and 15 minutles across the water (great views from the bridge) to San Remo which has a supermarket. The bus stop is right next to the holiday park. This is a great place to stay and so relaxing. Thanks Ingenia Phillip Island!

10

Paul

10 Dec 2024

·

Stayed 4 nights

Great holiday park , amazing staff. Great location .. close to shops , restaurants. Will stay here again . Hewhaven has a really good relaxing vibe to it . Love it . Cannot fault it..

10

Baerbel

7 Nov 2025

·

Stayed 2 nights

Stayed in Budget Cabin - great size for 1 person with everything one needed for a short or long holiday. Cabin was spotlessly clean, across the beach and minutes from town & shops.

8

Bill

21 Mar 2024

·

Stayed 7 nights

Great location. Top spot to call home for a few days. The cabin was really good.

10

Arthur

1 Dec 2025

·

Stayed 3 nights

Conveniently close to San Remo Kids loved the swings and beach

8

Moy

23 Dec 2021

·

Stayed 3 nights

It was our 2nd trip to this holiday park. The location is great, close to shops and the beach. The holiday park itself could do with a few more on-site facilities like a pool and more play areas. The accommodation is comfortable with all that is needed for a get away. all in all, my 2 teenage kids enjoyed themselves with their friend who stayed next door.

8

Sarah

7 Sept 2025

·

Stayed 21 nights

Clean room, cozy and warm. Close to amenities, great location. Beach access from the property. Really enjoyable stay.

10

Grant

23 Apr 2023

·

Stayed 3 nights

We loved our stay, Great spot short 100 meters walk to the beach is one of the best parks we have ever been to.

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Dining

Not enough information in reviews.

Related guest reviews

10

Sepa

3 May 2025

·

Stayed 3 nights

We had a nice stay in this Cabin in Ingenia Holiday Park. It was in a convenient location with closer to shops and restaurants. We felt safe with the security coded car entry to the park. It had a nice communal kitchen where we could cook more if we needed. Just a walk to the beach through the foot path of the Park. Will recommend this place to anyone.

8

Cathy

20 Feb 2024

·

Stayed 1 night

Friendly staff, nice area, cabin not as well equipped as I would expect from a big 4 for cooking equipment. Handy location.

10

YOSHIHIRO

17 Sept 2025

·

Stayed 1 night

無料のコーヒーなど用意されていたんですが、コーヒーカップが無くて、残念でした。

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10

Catherine

7 Jun 2025

·

Stayed 7 nights

Everyone on reception was very helpful and friendly. My cabin was very clean and looked newly decorated. It was very quiet especially at night. The showers and loos were very clean. It was only a 5 minute walk to the beach and 15 minutles across the water (great views from the bridge) to San Remo which has a supermarket. The bus stop is right next to the holiday park. This is a great place to stay and so relaxing. Thanks Ingenia Phillip Island!

10

VINAL

17 Nov 2023

·

Stayed 1 night

Clean and everything available easily for your daily living. Not enough big utensils to do your own cooking nonetheless it's ok if you eating outside.

10

Paul

10 Dec 2024

·

Stayed 4 nights

Great holiday park , amazing staff. Great location .. close to shops , restaurants. Will stay here again . Hewhaven has a really good relaxing vibe to it . Love it . Cannot fault it..

10

Ashleigh

2 Aug 2025

·

Stayed 2 nights

Beautiful spot backing onto a quiet beach. A short walk to a bakery/cafe which was great. Jumping pillow a bit run down, but otherwise great facilities for a family. Loved the theatre room on a wet day.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1 $55	2	3
4 $78	5 $66	6 $68	7 $59	8 $70	9 $76	10 $79
11 $57	12 $59	13 $63	14 $54	15 $55	16 $80	17
18 $56	19 $63	20 $68	21 $69	22	23	24
25	26 $75	27 $71	28 $72	29 $71	30	31

BIG4 Ingenia Holidays Phillip Island

Prices for BIG4 Ingenia Holidays Phillip Island

Monthly average prices

About this property

Location

Room options

2 Bedroom Villa

2 Bedroom Standard Cabin

Shared Dormitory, Mixed Dorm

1 Bedroom Cabin

Deluxe Villa, 2 Bedrooms

3 Bedroom Villa

2 Bedroom Dormitory (No Private Bathroom Or Kitchen, Shared Amenity Block)

1 Bedroom Park Cabin (No Private Bathroom, Shared Amenity Block)

Premium Villa, 2 Bedrooms

Guest reviews of BIG4 Ingenia Holidays Phillip Island

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about BIG4 Ingenia Holidays Phillip Island

Prices for upcoming dates