Is parking available at the property?

Free self-parking is available onsite, but parking is limited. Height restrictions apply.

Does the property allow pets?

No pets are allowed, but service animals are permitted.

What are the check-in and check-out times?

Check-in is from 2:00 PM until 9:00 PM, and check-out is by 10:00 AM. Early or late check-in/check-out may be available upon request, subject to availability.

What accessibility features are available for guests with disabilities?

The property features step-free entrances and wheelchair-accessible facilities, including public areas and rooms. Specific accessibility details for bathrooms and pool access are not provided.

What is the location of the property in relation to nearby attractions?

The property is located 0.3 km from Casuarina Beach, 0.4 km from Cudgen Nature Reserve, and approximately 11.6 km from Coolangatta Airport. Other nearby attractions include Kingscliff War Memorial and various beaches.

Does the property have a swimming pool?

Yes, there is an outdoor swimming pool available, with access from 7:00 AM to 9:00 PM. The pool is seasonal.

What are the policies for guests staying with children?

Children are welcome at the property. Specific age-related policies regarding extra charges for additional beds are not mentioned.

What are the policies regarding extra beds and cribs?

Cribs (infant beds) are available for AUD 20 per night, and rollaway beds are available for AUD 65 per night. Advance request or confirmation may be required.

Oaks Casuarina Santai Resort - Casuarina Accommodation

Average nightly price at Oaks Casuarina Santai Resort by month, last 12 months (USD)
Month	Average price
January	US$254
February	US$215
March	US$201
April	US$188
May	US$172
June	US$159
July	US$147
August	US$165
September	US$214
October	US$252
November	US$255
December	US$292

What guests think

Across recent reviews, Oaks Casuarina Santai Resort is praised for spacious, modern rooms (many with spa baths and balconies), a relaxing tropical pool setting, and generally friendly, attentive staff, creating an easy, resort-style stay near the beach and shops.

Recurring access frustrations include lift outages and a maze-like layout with many stairs. Several guests also report bathroom design and drainage that leave floors wet, plus occasional pool or spa maintenance issues and limited restaurant hours on some weekdays. Expect a quiet, relaxing base close to the beach rather than a bustling shopping or nightlife hub.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

The tropical pool, spa areas and gardens are widely praised for a relaxing resort vibe. However, multiple reviews note lift outages and a maze-like layout with many stairs, as well as occasional pool or spa maintenance issues.

Related guest reviews

8

Steve

16 Sept 2023

·

Stayed 3 nights

Rude staff on check in , property… pool broken , spa Broken .fridge in room so noisy we had to turn off at night to sleep

10

RANDI

29 Dec 2023

·

Stayed 2 nights

Felt like I was on an overseas holiday. Steps to grocery, dining and the beach. Pool was fantastic too.

10

Kylee

7 Mar 2025

·

Stayed 1 night

The property is beautiful, so relaxing and well presented. The only thing I would say is it is a bit of a maze trying to find your room!! But they do give directions at the desk, be sure to listen better than I did! Excellent eating options, beautiful swimming pool, relaxing vibe - 5 stars from me.

8

Jon

7 Mar 2023

·

Stayed 1 night

Great experience as always. Welccoming staff and a great atmosphere. Only item was the lift was out of order and being on leave 3 with multiple stair cases was not enjoyable.

10

felicity

23 Feb 2025

·

Stayed 1 night

Property was nice and room was good. Car was to big for carpark and only 1 luggage trolley

10

Allison

1 Jan 2024

·

Stayed 2 nights

Beautiful property with awesome pool and facilities. Restaurant is great and well worth checking out

10

James

28 Aug 2025

·

Stayed 4 nights

I loved the apartments, the proximity to the local beach and shops, as well as the setting and design of the premises, the pool and spa area was amazing and the features in the apartment were well presented, clean and comfortable. The service was friendly, helpful and prompt from the staff and the food at the restaurant on site and with room service was delicious. The environment was very relaxing and really felt like we were on holidays. We will definitely be back to stay again. Well done!

8

George

11 Sept 2023

·

Stayed 3 nights

Beautiful room, very quiet with ocean view. Only major problem was that the lift was out of commission for the duration of our stay, and it was the only lift on our side. There are three lifts on the other side. Good value for money. There are some dining options in Casuarina, but overall it is a bit quiet. I would try to stay in Kingscliff next time, although it may be much more expensive. We didn't try the restaurant in the resort, as it was closed on our free night, but it appeared to be very good and was certainly very popular.

4

Neil

10 Sept 2023

·

Stayed 2 nights

Firstly Expedia sold me on US dollars- deceitful- price basically doubled . Elevator out meaning 3 flights of stairs with no assistance.Spa broken . Heated pool broken , tiles dangerous along walkway ,no microwave ,key didn’t work second day Staff were all good but the stay was not what I expected from that chain of hotels

8

shaun

2 May 2023

·

Stayed 1 night

We stayed for one night as we were travelling back home from further south. It was a lovely hotel would of loved to of stayed longer and use the facilities more. Only down side to the experience was the lift for our building was out of order and we had to use the stairs which was no big deal just a minor hindrance. Lovely place to stay!

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Cleanliness

Reviews consistently describe rooms and grounds as very clean and well presented. A few mention isolated issues like bathroom mold or an odour on furniture.

Related guest reviews

10

Jeff

10 Jun 2025

·

Stayed 4 nights

Very clean accommodation and grounds. Wonderfull staff. Close to all things. Relaxing and enjoyable

10

Lance

11 Sept 2024

·

Stayed 4 nights

great place to stay staff were frendliy and welcoming rooms were very clean n tidy would happly stay again

10

Tenesha

6 Jan 2025

·

Stayed 2 nights

Loved our stay at Oaks Casuarina Santai, check in was a breeze. Staff very attentive when we called with problem with washing machine. Room was spacious and clean. Loved pool and seating area downstairs, definitely need to stay longer next time.

10

Cheryl

8 Jun 2025

·

Stayed 1 night

Loved our one night stay. Beautiful ambience & surroundings. Room was clean & comfortable with quality fixtures & fittings. Will definitely be back for a longer duration to enjoy the facilities.

8

Jill

22 Dec 2023

·

Stayed 2 nights

Very quiet and pool was great. We had a room which required us to use 2 lifts 2 walkways and lots stairs to gain room access from car park. Found that a bit much with luggage….we are old folk! Guess hotel didn’t know that though so next time will put in request for more accessible room…room was clean and spacious ..

10

James

28 Aug 2025

·

Stayed 4 nights

I loved the apartments, the proximity to the local beach and shops, as well as the setting and design of the premises, the pool and spa area was amazing and the features in the apartment were well presented, clean and comfortable. The service was friendly, helpful and prompt from the staff and the food at the restaurant on site and with room service was delicious. The environment was very relaxing and really felt like we were on holidays. We will definitely be back to stay again. Well done!

6

Nishitha

17 Sept 2023

·

Stayed 3 nights

The bathroom had all mould over the tiles . The room smelled of strong chemical.

10

Renee

21 Oct 2024

·

Stayed 1 night

Room was impeccable, clean, spacious, well maintained. Checking in and out was a breeze. Customer service could not be faulted. Thanks for a wonderful stay, we'll be back.

8

Noel

13 Aug 2023

·

Stayed 3 nights

We love the property and the amenities but the lounge in our room was dirty and smelly. the bed mattress was also extremely uncomfortable.

10

Merris

21 Mar 2023

·

Stayed 4 nights

Always a great stay here. Rooms are clean. Staff are friendly and helpful.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are spacious and modern, many with spa baths, balconies and kitchenettes, and some have BBQs. Several guests note open-plan bathroom layouts and drainage that leaves floors wet, plus occasional comfort quirks like very soft beds or light/noise.

Related guest reviews

10

Marni

30 May 2024

·

Stayed 4 nights

Beautiful location and lovely spacious rooms.

10

Lissa

26 Jul 2024

·

Stayed 3 nights

Had a wonderful stay. Great location. Room was fabulous with spa bath ( necessary after doing Northern Rivers Rail Trail); balcony with BBQ ; good kitchenette & very comfortable bed.

10

Emma

3 Nov 2024

·

Stayed 2 nights

It was recently refurbished (furniture) so very nice.

8

Russell

28 Nov 2024

·

Stayed 2 nights

Outstanding accomodation Very large ensuite The water from the shower ran across the floor and needed to be swept back There was no pool side service which was disappointing Otherwise would recommend

10

James

15 Feb 2026

·

Stayed 1 night

Big clean room with comfy bed, large bathtub with jacuzzi feature and a nice balcony. All arranged well around a pool. Perfect one night get away to relax by the pool. Cocktails were good and service via an app meant we didn’t have to leave our sun lounger! Spice Den restaurant was good too. All meant we checked in and didn’t have to leave the resort once, which is exactly what we wanted/ needed.

8

Edwina

3 Sept 2023

·

Stayed 7 nights

Property was good value and overall the stay was good. However not the greatest pool if you’re looking for a poolside break. Pool is outside but not heated, so no matter how hot the sun maybe it was too cold to swim. Similarly, the pool lacked sun (you’d be lucky to get one of the sunny seats!) and was not ‘relaxing’ to lay by when you have the cleaning staff vacuuming rooms constantly throughout the day with balcony doors wide open for everyone to hear them. Beds were terribly soft with us waking up with aching backs every morning. Lastly, the property does a lot on the cheap in terms of kitchen ammenities with not so much as a sponge given to you to wipe down your kitchen.

10

Alyssa

25 Aug 2024

·

Stayed 2 nights

The apartment style was great and there was a small BBQ on the balcony. Will definitely come back again.

8

Sonya

2 Aug 2025

·

Stayed 2 nights

Everything was new & modern, our room was spacious & bed was very comfortable. There were a few odd design choices though. The bath & bathroom vanities were open to the room (although there was a roller blind that could be lowered between the bath and bed). The shower & toilet are in the same space. There was a sliding glass door that you could close between the shower/toilet and the bath/vanity, but it either covered the window opening between the shower/toilet and bath or the doorway. It was not possible to block both. Let’s just say there were some musical moments that I didn’t need to hear! Also, there is a glass panel above the toilet that lets in light from the exterior walkway. There was a light outside my window which illuminated the whole bedroom unless the bathtub roller blind was deployed. And finally, when the shower was used the water travelled to the toilet area and did not drain away easy, so anyone wanting to use the WC got wet feet.

8

Susan

25 May 2025

·

Stayed 1 night

A really great property for a short stay. Minor issues with design dropped the score. Bathroom set up meant the shower flooded the toilet floor whenever used - wet surfaces whenever you use it after a shower and potential slip hazards. The rest of the room was excellent, large, stylish, comfy bed and all the amenities you need. Not much around except the beach 2 blocks away

10

Jonathan

21 Jul 2025

·

Stayed 1 night

Thoroughly enjoyed the stay. Spice Den restaurant was amazing. Room was very spacious with everything you could need.

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AI-generated summary based on recent guest reviews

Service

Staff are frequently described as friendly, helpful and accommodating, with easy check-in and responsive assistance. A few report inconsistent communication or check-in policy confusion.

Related guest reviews

10

dave

17 Apr 2025

·

Stayed 4 nights

Great place to stay close to the beach.excellent service on two occasions.

10

Lance

11 Sept 2024

·

Stayed 4 nights

great place to stay staff were frendliy and welcoming rooms were very clean n tidy would happly stay again

10

Tenesha

6 Jan 2025

·

Stayed 2 nights

Loved our stay at Oaks Casuarina Santai, check in was a breeze. Staff very attentive when we called with problem with washing machine. Room was spacious and clean. Loved pool and seating area downstairs, definitely need to stay longer next time.

10

James

28 Aug 2025

·

Stayed 4 nights

I loved the apartments, the proximity to the local beach and shops, as well as the setting and design of the premises, the pool and spa area was amazing and the features in the apartment were well presented, clean and comfortable. The service was friendly, helpful and prompt from the staff and the food at the restaurant on site and with room service was delicious. The environment was very relaxing and really felt like we were on holidays. We will definitely be back to stay again. Well done!

10

Paul

30 May 2024

·

Stayed 1 night

The management and staff are always very accommodating. The rooms are excellent value for money and always presented well.

10

Renee

21 Oct 2024

·

Stayed 1 night

Room was impeccable, clean, spacious, well maintained. Checking in and out was a breeze. Customer service could not be faulted. Thanks for a wonderful stay, we'll be back.

10

Ally

19 Sept 2024

·

Stayed 2 nights

Lovely management at property

10

Merris

21 Mar 2023

·

Stayed 4 nights

Always a great stay here. Rooms are clean. Staff are friendly and helpful.

6

Serena

9 Jan 2024

·

Stayed 1 night

Plentiful room in the Studio Courtyard. Room was tastefully decorated and fresh . . And ...very clean . I gave a 3 ⭐ for communication due to despite asking for and being given a late ch

10

Kirra

15 Feb 2024

·

Stayed 1 night

had a lady at reception tell me I need a physical bank card to put down a deposit and was unable to use my phone. thankfully I was only 20mins away from home and was able to call my sister to bring me hers as I’m waiting on a new card. when I got back with the card I had a different lady who told me I could use my phone, which worked. what a waste of my time and sisters time / petrol. other than that the place was amazing

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AI-generated summary based on recent guest reviews

Location

Convenient for a quiet break near Casuarina Beach, with groceries and some dining a short walk and more options in Salt Village. Some found the area a bit isolated for broader shopping or nightlife.

Related guest reviews

10

Marni

30 May 2024

·

Stayed 4 nights

Beautiful location and lovely spacious rooms.

10

Jeff

10 Jun 2025

·

Stayed 4 nights

Very clean accommodation and grounds. Wonderfull staff. Close to all things. Relaxing and enjoyable

10

Lissa

26 Jul 2024

·

Stayed 3 nights

Had a wonderful stay. Great location. Room was fabulous with spa bath ( necessary after doing Northern Rivers Rail Trail); balcony with BBQ ; good kitchenette & very comfortable bed.

10

Peter

13 Sept 2022

·

Stayed 2 nights

Lovely room and great facilities. Location is also awesome

10

RANDI

29 Dec 2023

·

Stayed 2 nights

Felt like I was on an overseas holiday. Steps to grocery, dining and the beach. Pool was fantastic too.

10

MAREE

22 Dec 2023

·

Stayed 1 night

Great location. Can walk to the beach, walk to Coles and restaurants and a heap of tourist locations within a short drive. Great place to stay 😁

10

James

28 Aug 2025

·

Stayed 4 nights

I loved the apartments, the proximity to the local beach and shops, as well as the setting and design of the premises, the pool and spa area was amazing and the features in the apartment were well presented, clean and comfortable. The service was friendly, helpful and prompt from the staff and the food at the restaurant on site and with room service was delicious. The environment was very relaxing and really felt like we were on holidays. We will definitely be back to stay again. Well done!

8

Maureen

4 Feb 2026

·

Stayed 6 nights

Spacoius room with balcony. Very large and comfortable bed. Nespresso coffee machine AND milk frother - great! In-house restaurant was very good but closed Mon/Tues. Not far to go to Salt village for dinner though. Easy walk to the beach and there were flags when we went there so safe to swim. Handy to be near a Coles for supplies! We would stay again.

10

Mark

11 Jan 2025

·

Stayed 3 nights

This stay was lovely with my partner. Spacious room and great amenities. A little bit isolated from shopping and exploring but great if you wanted to stay at the resort

8

Susan

25 May 2025

·

Stayed 1 night

A really great property for a short stay. Minor issues with design dropped the score. Bathroom set up meant the shower flooded the toilet floor whenever used - wet surfaces whenever you use it after a shower and potential slip hazards. The rest of the room was excellent, large, stylish, comfy bed and all the amenities you need. Not much around except the beach 2 blocks away

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AI-generated summary based on recent guest reviews

Dining

The on-site Spice Den restaurant and room service receive strong praise for quality and flavor. Note that opening hours can be limited on some weekdays.

Related guest reviews

10

Anthony

13 Mar 2024

·

Stayed 1 night

It’s like a hidden oasis, and the restaurant Spiced Den the food was amazing.

10

James

15 Feb 2026

·

Stayed 1 night

Big clean room with comfy bed, large bathtub with jacuzzi feature and a nice balcony. All arranged well around a pool. Perfect one night get away to relax by the pool. Cocktails were good and service via an app meant we didn’t have to leave our sun lounger! Spice Den restaurant was good too. All meant we checked in and didn’t have to leave the resort once, which is exactly what we wanted/ needed.

10

Allison

1 Jan 2024

·

Stayed 2 nights

Beautiful property with awesome pool and facilities. Restaurant is great and well worth checking out

10

James

28 Aug 2025

·

Stayed 4 nights

I loved the apartments, the proximity to the local beach and shops, as well as the setting and design of the premises, the pool and spa area was amazing and the features in the apartment were well presented, clean and comfortable. The service was friendly, helpful and prompt from the staff and the food at the restaurant on site and with room service was delicious. The environment was very relaxing and really felt like we were on holidays. We will definitely be back to stay again. Well done!

8

Judith

28 Aug 2023

·

Stayed 1 night

We had a lovely stay and enjoyed a nice meal at Spice Den

10

Ryan

24 Jan 2025

·

Stayed 4 nights

Beautiful room and gorgeous pool. Staff very helpful. Restaurant on site had limited hours though during weekdays.

8

Maureen

4 Feb 2026

·

Stayed 6 nights

Spacoius room with balcony. Very large and comfortable bed. Nespresso coffee machine AND milk frother - great! In-house restaurant was very good but closed Mon/Tues. Not far to go to Salt village for dinner though. Easy walk to the beach and there were flags when we went there so safe to swim. Handy to be near a Coles for supplies! We would stay again.

8

George

11 Sept 2023

·

Stayed 3 nights

Beautiful room, very quiet with ocean view. Only major problem was that the lift was out of commission for the duration of our stay, and it was the only lift on our side. There are three lifts on the other side. Good value for money. There are some dining options in Casuarina, but overall it is a bit quiet. I would try to stay in Kingscliff next time, although it may be much more expensive. We didn't try the restaurant in the resort, as it was closed on our free night, but it appeared to be very good and was certainly very popular.

10

Jacqueline

25 Sept 2023

·

Stayed 1 night

Lovely, large room (studio with pool entrance) with everything we needed inside. Delicious and quick room service from on site Thai restaurant. Kids loved that we could swim until 9pm in the heated pool and lovely large spa. Wished we could have stayed longer.

10

Jonathan

21 Jul 2025

·

Stayed 1 night

Thoroughly enjoyed the stay. Spice Den restaurant was amazing. Room was very spacious with everything you could need.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1 $229	2 $860	3
4 $579	5 $174	6 $174	7 $155	8 $228	9	10 $604
11 $178	12 $178	13 $178	14 $178	15 $178	16 $724	17 $622
18 $159	19 $178	20 $178	21 $178	22 $178	23 $808	24
25 $233	26 $233	27	28	29	30	31

Oaks Casuarina Santai Resort

Prices for Oaks Casuarina Santai Resort

Monthly average prices

About this property

Location

Room options

Studio

Studio Courtyard

2 Bedroom

1 Bedroom Family

2 Bedroom Executive

Studio Pool

Guest reviews of Oaks Casuarina Santai Resort

Who stays here?

What guests think

Property policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Oaks Casuarina Santai Resort

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19
20	21	22	23	24	25	26 $952
27 $238	28 $177	29 $158	30 $232