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Comfort Inn Cancún Aeropuerto

US$ 62

/ noite

Média para setembro

Comfort Inn Cancún Aeropuerto - Image 1

Comfort Inn Cancún Aeropuerto - Quarto

Comfort Inn Cancún Aeropuerto - Quarto

Comfort Inn Cancún Aeropuerto - Vista do quarto

Comfort Inn Cancún Aeropuerto - Recepção

Preços para Comfort Inn Cancún Aeropuerto

Selecione datas para ver preços e disponibilidade

US$ 62

/ noite

Média para setembro

Média de preços por mês

Em Comfort Inn Cancún Aeropuerto, a diária custa em média US$ 57 no mês mais barato (agosto) e US$ 75 no mês mais caro (dezembro), com base nos últimos 12 meses.

Preço médio da diária em Comfort Inn Cancún Aeropuerto por mês, últimos 12 meses (USD)
Mês	Preço médio
janeiro	US$ 71
fevereiro	US$ 72
março	US$ 73
abril	US$ 70
maio	US$ 68
junho	US$ 59
julho	US$ 59
agosto	US$ 57
setembro	US$ 62
outubro	US$ 63
novembro	US$ 67
dezembro	US$ 75

Mais caro: dezembro (aprox. US$ 75)

Mais barato: agosto (aprox. US$ 57)

Sobre esta propriedade

Aproveite a conveniência de comodidades, como Wi-Fi de cortesia e salão de banquetes.

Estacionamento
Quartos de não fumantes
Centro de negócios
Balcão de turismo
Serviços domésticos
Instalações para jantares/Eventos

Localização

Carretera Cancún - Aeropuerto Mza 4 L5 SM 301, Alfredo V. Bonfil, Cancún, Benito Juárez, Estado de Quintana Roo, México

Lagoa Nichupté (0.7 milhas)

Lagoa Río Inglés (3.3 milhas)

Paróquia do Cristo Ressuscitado (4.6 milhas)

Xoximilco (4.9 milhas)

Parque Nacional Costa Occidental de Isla Mujeres, Punta Cancún y Punta Nizuc (4.9 milhas)

Campo de golfe El Tinto (4.9 milhas)

Mais informações sobre a localização

Opções de quarto

12

Quarto casal standard, 2 camas de casal, para não fumantes

Detalhes do quarto

2 Camas De Casal

Acomoda 4

323 ft²

Ar condicionado

Banheiro privativo

Área de trabalho do notebook

11

Quarto standard, 1 cama King, para não fumantes

Detalhes do quarto

1 Cama De Casal Extragrande

Acomoda 2

323 ft²

Ar condicionado

Banheiro privativo

Área de trabalho do notebook

9

Quarto, 1 cama de casal, para não fumantes

Detalhes do quarto

1 Cama De Casal

Acomoda 2

Ar condicionado

Banheiro privativo

Área de trabalho do notebook

Avaliações dos hóspedes sobre Comfort Inn Cancún Aeropuerto

6.6

Agradável

Com base em 2.585 avaliações verificadas

Quem se hospeda aqui?

Negócios

7%

Casal

39%

Famílias

32%

Grupos

10%

Viajantes individuais

10%

Opinião dos hóspedes

Resumo gerado por IA com base em avaliações recentes dos hóspedes

O Comfort Inn Cancun Aeropuerto é valorizado por sua proximidade com o aeroporto e considerado aceitável para estadias curtas, mas as avaliações frequentemente mencionam problemas com o transporte para o aeroporto, instalações antigas e padrões inconsistentes, tornando o planejamento e as expectativas importantes.

Comodidades

Limpeza

Quartos

Serviço

Localização

Jantar

Isso foi útil?

Opinião dos hóspedes

O Comfort Inn Cancun Aeropuerto é valorizado por sua proximidade com o aeroporto e considerado aceitável para estadias curtas, mas as avaliações frequentemente mencionam problemas com o transporte para o aeroporto, instalações antigas e padrões inconsistentes, tornando o planejamento e as expectativas importantes.

O feedback sobre limpeza e manutenção é misto, com relatos de quartos sujos, insetos, equipamentos de banheiro quebrados e, às vezes, sem água quente. As experiências com o serviço variam de amigáveis a frustrantes, e vários hóspedes tiveram dificuldades para entrar em contato com a propriedade por telefone ou resolver problemas de reserva e cobrança. O café da manhã é básico e pode começar tarde demais para voos matinais, o Wi-Fi pode ser fraco e alguns quartos têm camas duras ou ruído dos corredores e da rua. Espere uma parada simples para pernoite se a conveniência for o mais importante.

Comodidades

Limpeza

Quartos

Serviço

Localização

Jantar

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Comodidades

O transporte para o aeroporto é um ponto fraco recorrente: muitos relatam ausência de traslado, horários limitados, longas esperas ou informações inconsistentes; alguns o receberam. As falhas no elevador são frequentes, o estacionamento é apertado/incômodo e foi relatado que a piscina está fechada.

Avaliações dos hóspedes relacionadas

2

Jacob

23 de fev. de 2026

·

Hospedou-se por 1 noite

No, we were not provided a shuttle at the airport waited there for over an hour. had to get a taxi to drop us off.

No, we were not provided a shuttle at the airport waited there for over an hour. had to get a taxi to drop us off.

10

Suzanne

14 de fev. de 2025

·

Hospedou-se por 1 noite

The room was very clean and comfortable. Close to the airport so very convenient. Breakfast was good. I would go back. We wanted to take the shuttle from the airport and I had provided the info about the flight and the time of arrival. We waited 45 minutes for the shuttle and called the hotel, they told us the next one was another hour away. The shuttle is every 2 hours (5:30, 7:30…). They did not tell us. The person at the hotel says the info is incorrect on the website.

The room was very clean and comfortable. Close to the airport so very convenient. Breakfast was good. I would go back. We wanted to take the shuttle from the airport and I had provided the info about the flight and the time of arrival. We waited 45 minutes for the shuttle and called the hotel, they told us the next one was another hour away. The shuttle is every 2 hours (5:30, 7:30…). They did not tell us. The person at the hotel says the info is incorrect on the website.

6

Liliana

3 de out. de 2025

·

Hospedou-se por 1 noite

Everything was fine my only dissatisfaction it was they said shuffle from airport to hotel included but that was not the case. I ended paying for a Taxy and the hotel did not even give me back the money and that was the main reason I book with them

Everything was fine my only dissatisfaction it was they said shuffle from airport to hotel included but that was not the case. I ended paying for a Taxy and the hotel did not even give me back the money and that was the main reason I book with them

4

Ricardo

23 de fev. de 2024

·

Hospedou-se por 1 noite

Faltó algo de limpieza en el baño. La ducha no tenía las puertas de vidrio y salpica toda el agua al exterior. El elevador lleva mucho tiempo dañado y no dan razón de cuando estará arreglado, si te hospedan en el cuarto piso, debes subir las maletas por las escaleras.

Faltó algo de limpieza en el baño. La ducha no tenía las puertas de vidrio y salpica toda el agua al exterior. El elevador lleva mucho tiempo dañado y no dan razón de cuando estará arreglado, si te hospedan en el cuarto piso, debes subir las maletas por las escaleras.

2

CLAUDIA

9 de jun. de 2025

·

Hospedou-se por 1 noite

This property says it offers transportation from the Airport to Hotel, Hotel to airport, NOT TRUE. A week before our stay they message me saying no transportation from the airport to the hotel, at that point it was to late for me to cancel, the day of pick up at the airport they called me to say their Van had mechanical issues and no transportation was going to happen. Front desk offered no solution, nothing! No ice machine! Would definitely not recommend!

This property says it offers transportation from the Airport to Hotel, Hotel to airport, NOT TRUE. A week before our stay they message me saying no transportation from the airport to the hotel, at that point it was to late for me to cancel, the day of pick up at the airport they called me to say their Van had mechanical issues and no transportation was going to happen. Front desk offered no solution, nothing! No ice machine! Would definitely not recommend!

2

Brie

11 de fev. de 2025

·

Hospedou-se por 1 noite

Comfort Inn sent me instructions on how to schedule my airport transfer with a link to a form. I filled out the form. Called them, sent them WhatsApp’s and messaged their Expedia inbox with my flight details etc. They left me stranded at the airport alone waiting for a shuttle that never came. Called them repeatedly with no answer, ended up paying $1000 pesos for a cab - and then when I got to the hotel they said - “It’s Expedia’s fault’ so I called Expedia and they said “the hotel is refusing to compensate you for your costs, we have to abide by their policy”. Unreal. I will NEVER stay at a Comfort Inn OR use Expedia EVER again. Zero accountability. Shocking customer service. 6 hours lost to be told I am being punished because neither of them think it’s their fault. All I wanted was to be compensated for my cab fare…since they decided to just not send the shuttle. Brutal.

Comfort Inn sent me instructions on how to schedule my airport transfer with a link to a form. I filled out the form. Called them, sent them WhatsApp’s and messaged their Expedia inbox with my flight details etc. They left me stranded at the airport alone waiting for a shuttle that never came. Called them repeatedly with no answer, ended up paying $1000 pesos for a cab - and then when I got to the hotel they said - “It’s Expedia’s fault’ so I called Expedia and they said “the hotel is refusing to compensate you for your costs, we have to abide by their policy”. Unreal. I will NEVER stay at a Comfort Inn OR use Expedia EVER again. Zero accountability. Shocking customer service. 6 hours lost to be told I am being punished because neither of them think it’s their fault. All I wanted was to be compensated for my cab fare…since they decided to just not send the shuttle. Brutal.

4

Alfonso

16 de out. de 2023

·

Hospedou-se por 1 noite

Seleccioné el hotel sólo para pasar la noche porque tenía mi vuelo otro día por la mañana, la razón por lo que lo seleccioné fue por el servicio de trasporte shuttle, ni en la noche hubo servicio para recogernos ni el la mañana para llevarnos, muy mal en ese sentido

Seleccioné el hotel sólo para pasar la noche porque tenía mi vuelo otro día por la mañana, la razón por lo que lo seleccioné fue por el servicio de trasporte shuttle, ni en la noche hubo servicio para recogernos ni el la mañana para llevarnos, muy mal en ese sentido

6

antonio

15 de fev. de 2025

·

Hospedou-se por 1 noite

Room was ok. The toilet seat broken. Shuttle service terrible. Not for the driver. He was great. I spent 3 hours at the airport waiting for the van. And not shuttle service from hotel to airport. Uber charge $500.

Room was ok. The toilet seat broken. Shuttle service terrible. Not for the driver. He was great. I spent 3 hours at the airport waiting for the van. And not shuttle service from hotel to airport. Uber charge $500.

8

Rembert

20 de dez. de 2023

·

Hospedou-se por 2 noites

For me, this hotel was the closest to the airport and very economical. For the price it was perfect. The property is in need of updating, but everything I needed was there. Elevator not operating. Shower door off track(broken). And a few other age issues. Again, it was a great deal for the price I paid. The staff was friendly and helpful I would stay there again.

For me, this hotel was the closest to the airport and very economical. For the price it was perfect. The property is in need of updating, but everything I needed was there. Elevator not operating. Shower door off track(broken). And a few other age issues. Again, it was a great deal for the price I paid. The staff was friendly and helpful I would stay there again.

8

Bryan

27 de jun. de 2025

·

Hospedou-se por 1 noite

Perfectly adequate if you need a cheap night near the airport. The hotel says it has an airport shuttle, but it does not.

Perfectly adequate if you need a cheap night near the airport. The hotel says it has an airport shuttle, but it does not.

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Limpeza

Os relatos variam: muitos hóspedes mencionam quartos e áreas comuns sujos, baratas ou mofo, equipamentos de banheiro quebrados e falta intermitente de água quente, enquanto outros acharam os espaços aceitavelmente limpos.

Avaliações dos hóspedes relacionadas

2

ENRIQUE

22 de mai. de 2024

·

Hospedou-se por 1 noite

Muy sucio. No funcionaba el baño, la regadera con poca agua, la televisión no se veia

Muy sucio. No funcionaba el baño, la regadera con poca agua, la televisión no se veia

2

Daisy

28 de mai. de 2024

·

Hospedou-se por 1 noite

First of all before going up to my room I was booked to a room that was booked already . I get to my room and it had a broken bed that was so noisy . I was moved to another room and I woke up with bed bugs. I was traveling with my 2 year old and I approached the staff and they offered no resolution or support . Never staying here again and don’t recommend

First of all before going up to my room I was booked to a room that was booked already . I get to my room and it had a broken bed that was so noisy . I was moved to another room and I woke up with bed bugs. I was traveling with my 2 year old and I approached the staff and they offered no resolution or support . Never staying here again and don’t recommend

2

Betsy

1 de dez. de 2022

·

Hospedou-se por 2 noites

This hotel is terrible. They had no soap so they tome me to use shampoo. The tv in the room did not work. The breakfast was watered down yogurt. They are not friendly unless they want u to buy something. Sheets were stained and towels were dingier than ever. I will never stay there again.

This hotel is terrible. They had no soap so they tome me to use shampoo. The tv in the room did not work. The breakfast was watered down yogurt. They are not friendly unless they want u to buy something. Sheets were stained and towels were dingier than ever. I will never stay there again.

4

Hector

31 de mar. de 2025

·

Hospedou-se por 1 noite

No hay traslado al aeropuerto, cucarachas en el cuarto, hotel muy viejo recien pintado

No hay traslado al aeropuerto, cucarachas en el cuarto, hotel muy viejo recien pintado

2

Leticia

28 de jan. de 2026

·

Hospedou-se por 1 noite

Instalaciones viejas y sucias cobran cargos extras

Instalaciones viejas y sucias cobran cargos extras

2

Tere

16 de set. de 2024

·

Hospedou-se por 1 noite

Muy sucio comedor y habitación.. No había toallas en el baño. Instalaciones viejas y descuidada. No volveré a hospedarme

Muy sucio comedor y habitación.. No había toallas en el baño. Instalaciones viejas y descuidada. No volveré a hospedarme

2

Astrid Y

9 de jan. de 2026

·

Hospedou-se por 1 noite

Habitación sucia, baño asqueroso, cubre camas sucias , lavabo escurriendo

Habitación sucia, baño asqueroso, cubre camas sucias , lavabo escurriendo

2

Beatriz

14 de fev. de 2024

·

Hospedou-se por 1 noite

Do not trust their pictures ... The lobby and the dining room are in really poor shape... the couches are worn out and ripped. We went into the room, and everything was also in poor shape. The shower had mold... we left as soon as we saw the room... as you suppose, they did not refund the money...

Do not trust their pictures ... The lobby and the dining room are in really poor shape... the couches are worn out and ripped. We went into the room, and everything was also in poor shape. The shower had mold... we left as soon as we saw the room... as you suppose, they did not refund the money...

8

Gabriel

25 de fev. de 2025

·

Hospedou-se por 4 noites

Very clean and close to the airport

Very clean and close to the airport

4

BARBARA

20 de out. de 2024

·

Hospedou-se por 1 noite

No había agua caliente en el baño y había cucarachas chiquitas

No había agua caliente en el baño y había cucarachas chiquitas

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Quartos

Os quartos são básicos, com colchões duros, móveis antigos e problemas ocasionais, como TVs que não funcionam; o Wi-Fi pode ser fraco e o ruído dos corredores ou da rua pode afetar o sono de alguns.

Avaliações dos hóspedes relacionadas

4

Mariana

18 de dez. de 2023

·

Hospedou-se por 1 noite

We stayed on the first floor and the rooms are next to the front desk. That means that you don't sleep until the last guest arrives and you wake up in the middle of the night because of the voices of guest that have to fly early. We were staying in Tulum and the main reason to rent a room in this hotel was so we could get a proper rest to fly in the morning. It was a nightmare. Breakfast was also not good quality.

We stayed on the first floor and the rooms are next to the front desk. That means that you don't sleep until the last guest arrives and you wake up in the middle of the night because of the voices of guest that have to fly early. We were staying in Tulum and the main reason to rent a room in this hotel was so we could get a proper rest to fly in the morning. It was a nightmare. Breakfast was also not good quality.

4

Ruth

10 de ago. de 2023

·

Hospedou-se por 1 noite

Terrible area. No food within walking distance. I had a car but the hotel is situated on a major road that you can't turn around on for miles because of concrete barriers or road blocks. Was so frustrating. Room was ok. Clean. But there was no mini fridge or microwave. For over $100 a night I'd expect a mini fridge. No towels in the bathroom to take a shower. Only 2 small towels barely larger than face cloths. Bed was hard as well so not comfortable. Overall, I'd pass on staying here again. And no English soeaking which is obvious because it's Mexivo. Juat saying the language barrier made it difficult to communicate.

Terrible area. No food within walking distance. I had a car but the hotel is situated on a major road that you can't turn around on for miles because of concrete barriers or road blocks. Was so frustrating. Room was ok. Clean. But there was no mini fridge or microwave. For over $100 a night I'd expect a mini fridge. No towels in the bathroom to take a shower. Only 2 small towels barely larger than face cloths. Bed was hard as well so not comfortable. Overall, I'd pass on staying here again. And no English soeaking which is obvious because it's Mexivo. Juat saying the language barrier made it difficult to communicate.

6

Rudolfo

17 de jun. de 2024

·

Hospedou-se por 1 noite

Overall for the one night stay and the price it was ok! The bed was hard as a rock but it was expected!

Overall for the one night stay and the price it was ok! The bed was hard as a rock but it was expected!

4

Alfred

4 de jun. de 2024

·

Hospedou-se por 1 noite

Das Bild im Internet schaut besser aus als der Gemeinzustand. Kleine Zimmer, kleiner TV mit 1 Programm, Bad renovierungsbedürftig, Frühstück eine Katastophe, unsauber. Personal demotiviert. Tiefgarage fast nicht befahrbar (sehr eng). Dieses Hotel hat sich für mich erledigt.

Das Bild im Internet schaut besser aus als der Gemeinzustand. Kleine Zimmer, kleiner TV mit 1 Programm, Bad renovierungsbedürftig, Frühstück eine Katastophe, unsauber. Personal demotiviert. Tiefgarage fast nicht befahrbar (sehr eng). Dieses Hotel hat sich für mich erledigt.

2

Rodrigo

12 de nov. de 2024

·

Hospedou-se por 2 noites

The sheets were dirty, both days I stayed with my family. After asking the receptionist to exchange the bed sheets, it never got done. The TV was not working. Only one channel was working and it did not have any volume at all. The receptionist was told about the issue and I was advised they would provide new controls. They never provided the controls and never attempted to fix the issue.

The sheets were dirty, both days I stayed with my family. After asking the receptionist to exchange the bed sheets, it never got done. The TV was not working. Only one channel was working and it did not have any volume at all. The receptionist was told about the issue and I was advised they would provide new controls. They never provided the controls and never attempted to fix the issue.

10

Rudy

12 de abr. de 2025

·

Hospedou-se por 1 noite

Beds were so hard.

Beds were so hard.

8

ANA

4 de nov. de 2023

·

Hospedou-se por 1 noite

Deben mejorar el internet en las habitaciones

Deben mejorar el internet en las habitaciones

4

Franck

29 de jan. de 2024

·

Hospedou-se por 1 noite

Comme d’habitude, on a eu la chambre la plus éloignée, conséquence le wifi était médiocre. Pas d eau chaude dans la douche, après 11h de vol, cela réveille. La chambre ne ressemblait en rien aux photos du site, l hôtel est vétuste. Le petit déjeuner est médiocre. Bref ce n est pas un 3 étoiles. Pour une nuit c est tout juste acceptable. Quand au parking, attention c est compliqué pour y rentrer et pour en sortir avec peu de places.

Comme d’habitude, on a eu la chambre la plus éloignée, conséquence le wifi était médiocre. Pas d eau chaude dans la douche, après 11h de vol, cela réveille. La chambre ne ressemblait en rien aux photos du site, l hôtel est vétuste. Le petit déjeuner est médiocre. Bref ce n est pas un 3 étoiles. Pour une nuit c est tout juste acceptable. Quand au parking, attention c est compliqué pour y rentrer et pour en sortir avec peu de places.

6

Nadine

24 de jun. de 2025

·

Hospedou-se por 1 noite

Nous avions réservé cet hôtel pour la navette qui venait nous chercher directement à l'aéroport. Je l'ai réservé en ligne, elle n' est jamais venue. Quand nous sommes enfin arrivé, le monsieur à l'accueil n'était pas très sympathique et nous a simplement répondu qu' il n' y avait pas de navette ce soir, sans plus d'explications. Le Wifi ne fonctionne vraiment pas bien dans les chambres. Par contre, le déjeuner était bien et le personnel de la cuisine très accueillant et poli.

Nous avions réservé cet hôtel pour la navette qui venait nous chercher directement à l'aéroport. Je l'ai réservé en ligne, elle n' est jamais venue. Quand nous sommes enfin arrivé, le monsieur à l'accueil n'était pas très sympathique et nous a simplement répondu qu' il n' y avait pas de navette ce soir, sans plus d'explications. Le Wifi ne fonctionne vraiment pas bien dans les chambres. Par contre, le déjeuner était bien et le personnel de la cuisine très accueillant et poli.

8

Rembert

20 de dez. de 2023

·

Hospedou-se por 2 noites

For me, this hotel was the closest to the airport and very economical. For the price it was perfect. The property is in need of updating, but everything I needed was there. Elevator not operating. Shower door off track(broken). And a few other age issues. Again, it was a great deal for the price I paid. The staff was friendly and helpful I would stay there again.

For me, this hotel was the closest to the airport and very economical. For the price it was perfect. The property is in need of updating, but everything I needed was there. Elevator not operating. Shower door off track(broken). And a few other age issues. Again, it was a great deal for the price I paid. The staff was friendly and helpful I would stay there again.

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Serviço

O serviço é inconsistente: alguns funcionários são simpáticos e prestativos, mas muitos hóspedes relatam comunicação deficiente, telefones sem resposta, problemas no check-in e ajuda limitada para resolver problemas com o transporte ou cobrança.

Avaliações dos hóspedes relacionadas

2

Sophia

24 de dez. de 2022

·

Hospedou-se por 19.345 noites

They don’t answer their phone. Not a good property.

They don’t answer their phone. Not a good property.

2

Felipe

15 de abr. de 2024

·

Hospedou-se por 1 noite

Mi experiencia fue mala, inició con que no encontraban la reservación hecha en hoteles.com, había un gerente muy estresado que no dudaba en regañar a los inquilinos y no tenia ningún tipo de amabilidad o sonrisa alguna. No había disposición a hielos al preguntar por hielos este gerente simplemente dijo "No hay hielo en el hotel", que yo necesitaba para una jeringa de insulina, los cuartos no contaban con refrigerador. La cama nefasta muy ruidosa y las sabanas tenian un olor desagradable, las toallas sucias y deshilachadas, muy incomodo... Lo único bueno fue que el servicio de taxi solicitado llego a tiempo para salir de ahí. No es recomendable en ningun sentido

Mi experiencia fue mala, inició con que no encontraban la reservación hecha en hoteles.com, había un gerente muy estresado que no dudaba en regañar a los inquilinos y no tenia ningún tipo de amabilidad o sonrisa alguna. No había disposición a hielos al preguntar por hielos este gerente simplemente dijo "No hay hielo en el hotel", que yo necesitaba para una jeringa de insulina, los cuartos no contaban con refrigerador. La cama nefasta muy ruidosa y las sabanas tenian un olor desagradable, las toallas sucias y deshilachadas, muy incomodo... Lo único bueno fue que el servicio de taxi solicitado llego a tiempo para salir de ahí. No es recomendable en ningun sentido

10

Jennifer

4 de fev. de 2024

·

Hospedou-se por 1 noite

Practical choice Good price and close to the airport. Staff are nice and friendly.

Practical choice Good price and close to the airport. Staff are nice and friendly.

10

Blanca

23 de mar. de 2025

·

Hospedou-se por 1 noite

Friendly staff, stayed one night, good experience overall

Friendly staff, stayed one night, good experience overall

8

Andrea

25 de set. de 2023

·

Hospedou-se por 1 noite

I booked the hotel last minute and did not know how to go to the hotel. I called them and the front desk person made all arrangements necessary to provide me a shuttle. Big shout or to him and the Manager who did the trip for me and another family since the shuttle driver was out that night. Amazing service at the check in. The only thing is that you could hear the noise from other rooms and hall, but nothing that a long day and a comfortable bed couldn’t solve. They provide breakfast, which due to my short trip couldn’t taste.

I booked the hotel last minute and did not know how to go to the hotel. I called them and the front desk person made all arrangements necessary to provide me a shuttle. Big shout or to him and the Manager who did the trip for me and another family since the shuttle driver was out that night. Amazing service at the check in. The only thing is that you could hear the noise from other rooms and hall, but nothing that a long day and a comfortable bed couldn’t solve. They provide breakfast, which due to my short trip couldn’t taste.

10

López Hernandez

20 de fev. de 2025

·

Hospedou-se por 6 noites

. La atención fue buena

. La atención fue buena

2

MAYRA GABRIELA

23 de mar. de 2025

·

Hospedou-se por 1 noite

El personal te atiende de muy mala gana y el día que llegamos no hubo luz por más de 5 horas

El personal te atiende de muy mala gana y el día que llegamos no hubo luz por más de 5 horas

2

Brie

11 de fev. de 2025

·

Hospedou-se por 1 noite

Comfort Inn sent me instructions on how to schedule my airport transfer with a link to a form. I filled out the form. Called them, sent them WhatsApp’s and messaged their Expedia inbox with my flight details etc. They left me stranded at the airport alone waiting for a shuttle that never came. Called them repeatedly with no answer, ended up paying $1000 pesos for a cab - and then when I got to the hotel they said - “It’s Expedia’s fault’ so I called Expedia and they said “the hotel is refusing to compensate you for your costs, we have to abide by their policy”. Unreal. I will NEVER stay at a Comfort Inn OR use Expedia EVER again. Zero accountability. Shocking customer service. 6 hours lost to be told I am being punished because neither of them think it’s their fault. All I wanted was to be compensated for my cab fare…since they decided to just not send the shuttle. Brutal.

Comfort Inn sent me instructions on how to schedule my airport transfer with a link to a form. I filled out the form. Called them, sent them WhatsApp’s and messaged their Expedia inbox with my flight details etc. They left me stranded at the airport alone waiting for a shuttle that never came. Called them repeatedly with no answer, ended up paying $1000 pesos for a cab - and then when I got to the hotel they said - “It’s Expedia’s fault’ so I called Expedia and they said “the hotel is refusing to compensate you for your costs, we have to abide by their policy”. Unreal. I will NEVER stay at a Comfort Inn OR use Expedia EVER again. Zero accountability. Shocking customer service. 6 hours lost to be told I am being punished because neither of them think it’s their fault. All I wanted was to be compensated for my cab fare…since they decided to just not send the shuttle. Brutal.

2

Brian

27 de abr. de 2023

·

Hospedou-se por 1 noite

Horrible estancia desde la reservación. Al tratar de marcar al hotel, nadie contesta el teléfono. Llegando al hotel, el trato de recepción es deplorable. La habitación se encontraba sucia y con arena en las sabanas. El desayuno al siguiente día deplorable. El staff no tiene la capacitación para poder atenderte. El desayuno que se brindo fue mínimo y frio. Al momento de solicitar transportación, esta es forzada con tarifas excesivas. No recomendaría a nadie hospedarse en este hotel.

Horrible estancia desde la reservación. Al tratar de marcar al hotel, nadie contesta el teléfono. Llegando al hotel, el trato de recepción es deplorable. La habitación se encontraba sucia y con arena en las sabanas. El desayuno al siguiente día deplorable. El staff no tiene la capacitación para poder atenderte. El desayuno que se brindo fue mínimo y frio. Al momento de solicitar transportación, esta es forzada con tarifas excesivas. No recomendaría a nadie hospedarse en este hotel.

4

Óscar Omar

20 de dez. de 2023

·

Hospedou-se por 1 noite

No hay elevador funcionando El servicio de recolección al aeropuerto es muy deficiente, la camioneta sin rótulos ni identificación, llegó mucho después de la hora programada. Para regresarnos al aeropuerto, el personal del hotel, coludido con taxistas informaron que la tarifa definida era de $500 mxn, trataron de cobrarle $35 usd a otro huésped extranjero. En la plataforma didi, el viaje nos costó solo $170 mxn. Me sentí estafada por el personal

No hay elevador funcionando El servicio de recolección al aeropuerto es muy deficiente, la camioneta sin rótulos ni identificación, llegó mucho después de la hora programada. Para regresarnos al aeropuerto, el personal del hotel, coludido con taxistas informaron que la tarifa definida era de $500 mxn, trataron de cobrarle $35 usd a otro huésped extranjero. En la plataforma didi, el viaje nos costó solo $170 mxn. Me sentí estafada por el personal

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Localização

Muito próximo do aeroporto e conveniente para estadias curtas, mas a área industrial tem pouco a uma curta distância a pé e as obras na estrada podem complicar o acesso; alguns hóspedes notaram preocupações com a segurança.

Avaliações dos hóspedes relacionadas

6

Luis A.

9 de mar. de 2025

·

Hospedou-se por 1 noite

Good location - close to the airport.

Good location - close to the airport.

8

Miguel

29 de jul. de 2023

·

Hospedou-se por 2 noites

Super bien ubicada respecto al aeropuerto. Y en mi caso que debía moverme entre el centro de Cancún y Puerto Morelos, la ubicación fue de mucha ayuda

Super bien ubicada respecto al aeropuerto. Y en mi caso que debía moverme entre el centro de Cancún y Puerto Morelos, la ubicación fue de mucha ayuda

8

Heinrich

28 de jan. de 2023

·

Hospedou-se por 1 noite

Conveniently close to the airport

Conveniently close to the airport

4

Ruth

10 de ago. de 2023

·

Hospedou-se por 1 noite

Terrible area. No food within walking distance. I had a car but the hotel is situated on a major road that you can't turn around on for miles because of concrete barriers or road blocks. Was so frustrating. Room was ok. Clean. But there was no mini fridge or microwave. For over $100 a night I'd expect a mini fridge. No towels in the bathroom to take a shower. Only 2 small towels barely larger than face cloths. Bed was hard as well so not comfortable. Overall, I'd pass on staying here again. And no English soeaking which is obvious because it's Mexivo. Juat saying the language barrier made it difficult to communicate.

Terrible area. No food within walking distance. I had a car but the hotel is situated on a major road that you can't turn around on for miles because of concrete barriers or road blocks. Was so frustrating. Room was ok. Clean. But there was no mini fridge or microwave. For over $100 a night I'd expect a mini fridge. No towels in the bathroom to take a shower. Only 2 small towels barely larger than face cloths. Bed was hard as well so not comfortable. Overall, I'd pass on staying here again. And no English soeaking which is obvious because it's Mexivo. Juat saying the language barrier made it difficult to communicate.

10

Charlene

17 de jan. de 2023

·

Hospedou-se por 1 noite

Current road construction is limitation that hotel has to weather

Current road construction is limitation that hotel has to weather

10

Elynor

16 de jan. de 2023

·

Hospedou-se por 19.367 noites

I liked the staff. Everyone was friendly and helpful. What I didn't like was the work being done on the highway in front as it limited access to the hotel.

I liked the staff. Everyone was friendly and helpful. What I didn't like was the work being done on the highway in front as it limited access to the hotel.

2

Malama

1 de abr. de 2024

·

Hospedou-se por 1 noite

The property was ok, but nothing around is great. It’s unsafe location. Tiny lobby, staffs are terrible 😞 except the guy helped us checking in. But the two ladies were there, when we checked out, they were chatting & on the phone and we waited there to check out. Rooms are so small

The property was ok, but nothing around is great. It’s unsafe location. Tiny lobby, staffs are terrible 😞 except the guy helped us checking in. But the two ladies were there, when we checked out, they were chatting & on the phone and we waited there to check out. Rooms are so small

10

JOSE D

2 de dez. de 2025

·

Hospedou-se por 1 noite

Muy buena opción cerca de aeropuerto

Muy buena opción cerca de aeropuerto

8

Timothy

13 de fev. de 2024

·

Hospedou-se por 1 noite

Clean, cheap hotel close to the airport in an industrial area. Hotel is fine, it is Expedia that you have to watch out for. I got sick on our last trip and Expedia wouldn't stand by me even though I notified the property within the time for a refund.

Clean, cheap hotel close to the airport in an industrial area. Hotel is fine, it is Expedia that you have to watch out for. I got sick on our last trip and Expedia wouldn't stand by me even though I notified the property within the time for a refund.

10

LYDIA ERIKA

23 de abr. de 2024

·

Hospedou-se por 1 noite

Está muy cerca del aeropuerto pero no hay nada alrededor no hay restaurantes

Está muy cerca del aeropuerto pero no hay nada alrededor no hay restaurantes

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Jantar

O café da manhã está incluído, mas geralmente é básico, às vezes frio ou limitado e pode começar tarde demais para voos matinais; alguns hóspedes o acharam bom.

Avaliações dos hóspedes relacionadas

10

JEAN-PIERRE

23 de jan. de 2024

·

Hospedou-se por 1 noite

Établissement un peu vétuste, mais propre. Petit déjeuner copieux et bon. Près de l’aéroport avec navette gratuite et facile d’accès grâce à une très bonne communication de l’établissement via WhatsApp. Si je reviens à Cancun, je reviendrai au Comfort Inn.

Établissement un peu vétuste, mais propre. Petit déjeuner copieux et bon. Près de l’aéroport avec navette gratuite et facile d’accès grâce à une très bonne communication de l’établissement via WhatsApp. Si je reviens à Cancun, je reviendrai au Comfort Inn.

8

Gonzalo

9 de fev. de 2024

·

Hospedou-se por 2 noites

Muy básico el desayuno

Muy básico el desayuno

6

Fernando

26 de mar. de 2024

·

Hospedou-se por 5 noites

BREAKFAST HORRIBLE!!!

BREAKFAST HORRIBLE!!!

4

Terence

16 de jun. de 2024

·

Hospedou-se por 1 noite

Food quality was poor, with everything coming from instant versions (e.g., eggs from mix, not fresh) that I chose not to eat.

Food quality was poor, with everything coming from instant versions (e.g., eggs from mix, not fresh) that I chose not to eat.

8

juan

28 de jul. de 2024

·

Hospedou-se por 1 noite

El desayuno estaba frío

El desayuno estaba frío

4

Karyna

24 de jun. de 2023

·

Hospedou-se por 1 noite

Reservamos 1 diária nesse hotel, pois era do lado do aeroporto. O chuveiro não saia água, o café da manhã não tinha quase nada e todo espaço onde servem o café bem sujo e sem cuidado nenhum.

Reservamos 1 diária nesse hotel, pois era do lado do aeroporto. O chuveiro não saia água, o café da manhã não tinha quase nada e todo espaço onde servem o café bem sujo e sem cuidado nenhum.

10

Alejandro

18 de fev. de 2023

·

Hospedou-se por 1 noite

The hotel was very clean. The check in was good but the breakfast could be a bit more organized but the food was great

The hotel was very clean. The check in was good but the breakfast could be a bit more organized but the food was great

6

Peter

26 de jan. de 2026

·

Hospedou-se por 1 noite

For an airport hotel this place puts forth a weak effort. No shuttle until 9:00 in the morning? Breakfast was non-existent at 7:00 AM. Room was clean and a short taxi ride to the airport (MXN 250).

For an airport hotel this place puts forth a weak effort. No shuttle until 9:00 in the morning? Breakfast was non-existent at 7:00 AM. Room was clean and a short taxi ride to the airport (MXN 250).

4

Fernando

27 de set. de 2025

·

Hospedou-se por 1 noite

No hay traslado al aeropuerto como lo publicitan, el buffet no tiene comida caliente, el personal con poca o nula capacitación- mal servicio en general. Habitaciones con puertas mal calibradas, ruidosas.

No hay traslado al aeropuerto como lo publicitan, el buffet no tiene comida caliente, el personal con poca o nula capacitación- mal servicio en general. Habitaciones con puertas mal calibradas, ruidosas.

10

Eileen

24 de jan. de 2024

·

Hospedou-se por 1 noite

We stayed because it was closest to airport. Plane late so missed the last shuttle. Complained about $40.00 taxi ride so they lowered it to $30.00. Still to much but free shuttle in the owning to airport so made up for it. The Internet was not good. Breakfast great and people very friendly. Easy Check in.

We stayed because it was closest to airport. Plane late so missed the last shuttle. Complained about $40.00 taxi ride so they lowered it to $30.00. Still to much but free shuttle in the owning to airport so made up for it. The Internet was not good. Breakfast great and people very friendly. Easy Check in.

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

10

Oscar

2 de nov. de 2024

·

Hospedou-se por 1 noite

Excelente

Excelente

6

Valter

10 de mar. de 2024

·

Hospedou-se por 1 noite

Muito ruido, devido a proximidade com a estrada O banheiro do quarto tinha enormes vazamentos Np balcão do check in, tinha vazamentos do ar condicionado O café da manha começa as 7:00 e sendo um hotel para viajantes do aeroporto, é tarde, pois quem tem voo cedo, como era meu caso, nao puder tyomar o cafe da manha

Muito ruido, devido a proximidade com a estrada O banheiro do quarto tinha enormes vazamentos Np balcão do check in, tinha vazamentos do ar condicionado O café da manha começa as 7:00 e sendo um hotel para viajantes do aeroporto, é tarde, pois quem tem voo cedo, como era meu caso, nao puder tyomar o cafe da manha

2

Renato

8 de out. de 2023

·

Hospedou-se por 1 noite

Água fria no chuveiro

Água fria no chuveiro

2

Renato

1 de out. de 2023

·

Hospedou-se por 1 noite

Caldeira quebrada água do banho gelada.

Caldeira quebrada água do banho gelada.

10

MIGUEL ANGEL

24 de ago. de 2023

·

Hospedou-se por 1 noite

Exelente

Exelente

Políticas da propriedade

Instruções de check-in

Tudo o que você precisa saber para um check-in tranquilo.

Check-in

Checkout

De 15:00 a 00:00

Antes de 12:00

Informações importantes

Políticas adicionais e informações sobre esta propriedade.

Extras opcionais

Serviços adicionais pagos que você pode solicitar.

Tem uma pergunta?

As respostas instantâneas de IA são baseadas em informações do hotel

Preços para próximas datas

setembro 2026

dom.	seg.	ter.	qua.	qui.	sex.	sáb.
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18 $67	19 $54
20 $59	21 $64	22 $64	23 $64	24 $64	25 $54	26 $58
27 $51	28 $59	29 $59	30 $62

outubro 2026

Mais barato

Mais caro

Preço médio por noite entre as ofertas, com impostos e taxas.

Preços em USD para 2 hóspedes, atualizados diariamente.

2026-09-18: 66.567734450531USD
2026-09-19: 53.969997864532466USD
2026-09-20: 58.95999812469482USD
2026-09-21: 64.02730332641602USD
2026-09-22: 63.78487040557861USD
2026-09-23: 63.715206628799436USD
2026-09-24: 63.715206628799436USD
2026-09-25: 53.68728352546692USD
2026-09-26: 57.93184765663147USD
2026-09-27: 50.801861474609375USD
2026-09-28: 58.939417337036126USD
2026-09-29: 58.939417337036126USD
2026-09-30: 61.929205875778194USD
2026-10-01: 68.92939297103881USD
2026-10-02: 59.939845046234126USD
2026-10-03: 59.939845046234126USD
2026-10-04: 59.931857949066156USD
2026-10-05: 73.9172300590515USD
2026-10-06: 68.92939297103881USD
2026-10-07: 68.92939297103881USD
2026-10-08: 68.92939297103881USD
2026-10-09: 52.94400618972778USD
2026-10-10: 50.95744347152709USD
2026-10-11: 50.95744347152709USD
2026-10-12: 61.93355411453247USD
2026-10-13: 61.93355411453247USD
2026-10-14: 61.929205875778194USD
2026-10-15: 61.93355411453247USD
2026-10-16: 53.026500117111205USD
2026-10-17: 52.94400618972778USD
2026-10-18: 52.94114677391052USD
2026-10-19: 67.04152169799804USD
2026-10-20: 61.93355411453247USD
2026-10-21: 68.92939297103881USD
2026-10-22: 63.93440515403747USD
2026-10-23: 56.9358382484436USD
2026-10-24: 54.938494700622556USD
2026-10-25: 54.937710879135125USD
2026-10-26: 61.929205875778194USD
2026-10-27: 63.93440515403747USD
2026-10-28: 61.93355411453247USD
2026-10-29: 63.93440515403747USD
2026-10-30: 56.9358382484436USD
2026-10-31: 52.94400618972778USD
2026-11-01: 53.027459094238274USD
2026-11-02: 61.929205875778194USD
2026-11-03: 61.929205875778194USD
2026-11-04: 61.93355411453247USD
2026-11-05: 61.929205875778194USD
2026-11-06: 51.035300153350825USD
2026-11-07: 52.94114677391052USD
2026-11-08: 51.035300153350825USD
2026-11-09: 61.929205875778194USD
2026-11-10: 61.929205875778194USD
2026-11-11: 61.93355411453247USD
2026-11-12: 61.93355411453247USD
2026-11-13: 51.035300153350825USD
2026-11-14: 50.95744347152709USD
2026-11-15: 50.955280299377435USD
2026-11-16: 61.929205875778194USD
2026-11-17: 62.03721997985839USD
2026-11-18: 62.03721997985839USD

A equipe da recepção vai receber os hóspedes no momento da chegada. A informação fornecida pela propriedade pode ser traduzida com ferramentas automáticas de tradução.

O check-in deve ser feito por alguém que tenha pelo menos 18 anos de idade.

Pessoas extras podem incorrer em taxas adicionais que variam dependendo da política da propriedade.
Documento de identificação oficial com foto e cartão de crédito, cartão de débito ou depósito em dinheiro podem ser exigidos no momento do check-in para despesas extras.
Solicitações especiais estão sujeitas à disponibilidade no momento do check-in e podem incorrer em taxas adicionais. Essas solicitações não estão garantidas.
O nome do titular do cartão de crédito utilizado no check-in para despesas extras deve ser o mesmo nome do hóspede titular utilizado na reserva do quarto
Esta propriedade aceita cartões de crédito, pagamento com celular e dinheiro.
Os recursos de segurança disponíveis na propriedade incluem extintor de incêndio
A acomodação afirma que segue as orientações de limpeza e higienização indicadas por Commitment to Clean (Choice).

Esta propriedade se garante o direito de recusar reservas para eventos ou festas de grupos, inclusive festas como despedidas de solteiro e de solteira.
Até 2 crianças de até 11 anos de idade têm estadia gratuita quando ocupam o quarto dos pais ou guardiães, usando as camas existentes.
Somente hóspedes registrados podem ter acesso aos quartos.
A propriedade possui quartos conectados ou adjacentes, que podem ser solicitados entrando-se em contato diretamente com a propriedade, através do número fornecido na confirmação da reserva.
É recomendada a utilização de um carro para o transporte de/para a propriedade.

Taxa de estacionamento com horário prolongado: MXN 85 por dia
Depósito para animais de estimação: MXN 500 por diária
Taxa para animais de estimação: MXN 380 por animal, por diária
Animais de serviço são isentos de taxas
O check-in antecipado está disponível mediante uma taxa (sujeito à disponibilidade).
Check-out tardio disponível mediante uma taxa (sujeito à disponibilidade)

A lista acima pode estar incompleta. As taxas e os depósitos podem não incluir impostos e estão sujeitos a mudanças.