Name: Hotel La Casa de Mamá
Address: Guadalupe Victoria # 56, San Cristóbal de las Casas, Chiapas, MX
Price range: 58 US$–75 US$ per night
Rating: 9

Hvad siger gæsterne

På Hotel La Casa de Mamá roser gæsterne den charmerende koloniale indretning med velholdte haver og en opvarmet pool, samt det særligt varme og hjælpsomme personale og den centrale beliggenhed, der gør det let at udforske San Cristóbal.

Almindelige ulemper er manglen på parkering på stedet og lejlighedsvis støj fra poolen eller gården, som kan forstyrre søvnen i nogle værelser. Feedback på spisning er blandet med rapporter om lækre morgenmåltider, men også kolde retter, fakturerede kaffepåfyldninger og nogle faktureringsproblemer. Flere gæster nævner ustabil Wi-Fi, hårde senge eller kolde værelser uden varme og et par bekymrende rapporter om sengelus eller ujævn rengøring. Forvent et charmerende ophold med venlig service og nogle praktiske kompromiser.

Faciliteter

Rengøring

Værelser

Service

Lokation

Spisning

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Faciliteter

Gæsterne elsker den smukke gårdhave og den opvarmede pool; mange bemærker, at der ikke er parkering på stedet, men parkering er tilgængelig i nærheden mod gebyr.

Relaterede gæsteanmeldelser

10

Mary

15. feb. 2025

·

Overnattede 2 nætter

Excelente lugar, solo que no cuentan con estacionamiento, pero se arregla dejándolo en u estacionamiento cercano ya que el centro está cerca para ir a pie a muchos puntos.

10

Raul

26. maj 2023

·

Overnattede 6 nætter

Excelente el clima en la piscina

8

Blanca

10. nov. 2025

·

Overnattede 1 nat

Muy bonitas habitaciones, solo que no tienen estacionamiento y no dan refil en el cafe rerefilservoxio decafe

10

ADRIAN

29. mar. 2023

·

Overnattede 2 nætter

Excelente opción en San Cristóbal centro, el plus de la alberca climatizada es lo mejor del hotel.

10

Geovany

30. dec. 2023

·

Overnattede 3 nætter

Todo casi perfecto solo el detalle del estacionamiento que no tiene .

10

Ray

11. mar. 2024

·

Overnattede 4 nætter

good location. lovely pool.

10

Tracy

15. mar. 2024

·

Overnattede 3 nætter

Beautiful hotel. The grounds and pool were very well kept and peaceful. The staff were super warm and friendly

8

Luis Mario Marquez

31. dec. 2023

·

Overnattede 3 nætter

No tiene estacionamiento directo en la propiedad

6

Candy Lopez

21. apr. 2023

·

Overnattede 3 nætter

Realmente no tiene estacionamiento. Te lo cobran aparte y tienes que ir a dejar tu vehículo a una pension, a mas de 600 m del hotel. Muy mal el aseo de la habitación.

10

Daniel

21. feb. 2024

·

Overnattede 4 nætter

Lovely hotel with great Mexican style architecture, furnishings, plants etc. Very clean. The owner was very helpful and talked a lot with my wife and myself. Small heated pool is a bonus especially in winter. This hotel is on a quiet street that is about 5 minutes walk from the main square and cathedral. 5 minutes walk to pedestrianised streets with a good variety of shops and restaurants. I would stay here again.

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Rengøring

De fleste anmeldelser fremhæver meget rene værelser og velholdte omgivelser, men nogle rapporterer om sengelus og mangler i rengøringen.

Relaterede gæsteanmeldelser

10

José Luis

1. jan. 2026

·

Overnattede 1 nat

Un bello lugar, limpio, ordenado, acogedor y excelente atención. Un lugar para regresar.

2

Luis

20. okt. 2024

·

Overnattede 3 nætter

This was the worst hotel experience in my decade years of travel. My first night was absolutely horrid because the bed and sheets had bed bugs. I didn't realize until the middle of the night when I woke up full of bites--my entire body itching nonstop. The next day, my friend and I were moved to a different room. I asked if I would be compensated and then front desk attendant said we would definitely be given a credit towards the breakfast or transportation to the airport. Well, at checkout, a new attendant said the owner would not be given me any type of compensation or credit. When I asked to speak to her, the older lady was very rude and kept giving me excuses that she was losing money because she had to throw away the bed and sheets. I was like that's not my fault, I had a terrible night. But she did not care. I told her I never leave negative reviews, but that she was forcing me have to do it, and she said she didn't care. Very unpleasant customer service.

10

Evangelina

11. okt. 2025

·

Overnattede 2 nætter

Super clean, super cute place to stay. Everything at walking distance Just beds are super hard and uncomfortable to sleep in

10

Blanca

3. sep. 2025

·

Overnattede 1 nat

Un lugar hermoso, comodo, limpio, amabilidad.las jabitaciones impecables

6

Rafael

19. apr. 2023

·

Overnattede 2 nætter

El problema es que no limpian bien. Y no estoy seguro que cambien la ropa de cama entre cliente y cliente.

8

Emma

7. maj 2024

·

Overnattede 2 nætter

Loved the property Only issue is my room had bedbugs. I did talk to the manager of the hotel and We did get it sorted out unfortunately, they did not give me a refund or anything. They just switch my room.

10

Isabel

29. nov. 2025

·

Overnattede 6 nætter

El lugar muy bonito, siempre limpio y el personal muy amable

8

Signar

17. feb. 2026

·

Overnattede 2 nætter

La habitación muy limpia, el personal muy amable

8

Perla Alonso Eguia

12. okt. 2024

·

Overnattede 3 nætter

Una estancia tranquila, limpia en extremo y llena de plantas maravillosas

6

Candy Lopez

21. apr. 2023

·

Overnattede 3 nætter

Realmente no tiene estacionamiento. Te lo cobran aparte y tienes que ir a dejar tu vehículo a una pension, a mas de 600 m del hotel. Muy mal el aseo de la habitación.

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Værelser

Værelserne er komfortable og charmerende med mexicansk indretning og rimelig værdi, men nogle vender ud mod gården eller poolen og oplever støj, ustabil Wi-Fi, hårde senge og mangel på varme eller apparater på værelset.

Relaterede gæsteanmeldelser

10

Evangelina

11. okt. 2025

·

Overnattede 2 nætter

Super clean, super cute place to stay. Everything at walking distance Just beds are super hard and uncomfortable to sleep in

8

Antonio de Jesus

8. aug. 2023

·

Overnattede 2 nætter

Muy bonito, la alberca, el lugar. Pero la recepción muy tardada, al igual que tú salida. El wifi muy malo. Pero lo peor la seguridad las puertas son inseguras, no tienen un pasador o seguro extra. Tuve mala experiencia pues abrieron la habitación en la mañana. No llevan un control de habitaciones. Mucho ruido de las personas que hacen aseo y en sábado y domingo que quieres dormir más. Restaurante no tan económico, y solo abre en las mañanas.

10

Armando

5. okt. 2022

·

Overnattede 5 nætter

The hotel was beautiful, clean, friendly staff, great price, the pool was heated, we had an amazing time in town. The only thing that could’ve been better at the hotel is that they did not have heating in the room and it was very very cold. They gave us extra blankets And that was OK, but a small portable heater would’ve been perfect.

6

Frances

29. jul. 2025

·

Overnattede 1 nat

I was really looking forward to staying here, after looking at the pictures. Unfortunately it didn't live up to expectations. The location was good, the courtyard setting was beautiful and the room was nice but the noise really spoiled our stay. We paid extra for a bigger room but it was directly next to the pool meaning that we had constant noise from the pool filter and people in the pool. The rooms are all based around the courtyard which means noise all day and night. There was constant noise with people in the pool after hours, sat in the courtyard talking loudly and I was even woken up at 3am by staff talking in the courtyard. It's a beautiful setting but, if you value your sleep, I wouldn't recommend this hotel.

10

MARIA JOSE

14. nov. 2023

·

Overnattede 3 nætter

Me encanto el hotel! Solamente que el internet falla mucho

10

Javier

1. apr. 2023

·

Overnattede 4 nætter

This place is beautiful, clean and walking distance to everything. The only gripe I have is the lack of mini fridge and microwave in the rooms. But that's what you get for the price I guess.

10

Daniela

6. jan. 2025

·

Overnattede 5 nætter

Personal amable, habitaciones cómodas, precios justos.

6

jeff

24. nov. 2024

·

Overnattede 5 nætter

The property was well-maintained and clean. Unfortunately, the room we had was quite noisy being on the first floor and near the pool area.

8

Larry

15. jul. 2023

·

Overnattede 2 nætter

The property is very clean and beautiful. The only thing that was a bit of a nuisance was how everyone that was at the pool was very noisy. We called the desk and they did not handle the situation. For two nights the echo of the guest by the pool was happening until 1 am which did not allow for us to have a comfortable night of rest. Parking was also an inconvenience.

10

Shelli

31. okt. 2024

·

Overnattede 1 nat

Great location, perfect room for the price

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Service

Servicen bliver bredt rost som varm, imødekommende og opmærksom, men der er klager over langsom eller ufleksibel check-in/ud, uløste støjproblemer, fakturerings-/refusionsstridigheder og ujævn håndtering af problemer.

Relaterede gæsteanmeldelser

2

Yoloxóchitl

17. apr. 2025

·

Overnattede 2 nætter

Quiero decir que NO fue posible hospedarme ahí ya que la señora de la recepción NO respetó el precio que me dió la app Expedía. Por ello no puedo calificar la habitación pero el servicio muy mal. La lejanía también.

2

Luis

20. okt. 2024

·

Overnattede 3 nætter

This was the worst hotel experience in my decade years of travel. My first night was absolutely horrid because the bed and sheets had bed bugs. I didn't realize until the middle of the night when I woke up full of bites--my entire body itching nonstop. The next day, my friend and I were moved to a different room. I asked if I would be compensated and then front desk attendant said we would definitely be given a credit towards the breakfast or transportation to the airport. Well, at checkout, a new attendant said the owner would not be given me any type of compensation or credit. When I asked to speak to her, the older lady was very rude and kept giving me excuses that she was losing money because she had to throw away the bed and sheets. I was like that's not my fault, I had a terrible night. But she did not care. I told her I never leave negative reviews, but that she was forcing me have to do it, and she said she didn't care. Very unpleasant customer service.

10

Mario

14. apr. 2025

·

Overnattede 6 nætter

The staff Very Help You I will stay in there again

4

Celia

4. apr. 2024

·

Overnattede 1 nat

I was charged for 2 nights. My reservation was for 1 night. They wouldn't refund me the extra night

10

andrew

22. jan. 2024

·

Overnattede 5 nætter

High Points: Beautiful Courtyard, Nicely Appointed Rooms, Heated Pool, Great Restaurant with Awesome Coffee & Cocktails! Close to Town Center but far enough away when wanting to rest. Transportation readily available. But MOST the Kindness and Accommodation of the Owners and Staff. My US Bank restricted my Debit Card after a Single Transaction during a Layover in Mexico City. When I attempted to pay the bill when checking in, it was declined, I hadn't created enough payment options on other cards or secured enough Pesos to pay the bill, MY BAD! I ASSURED them I had the funds but it was late and I'd have to call my bank the next morning. They allowed me to check in without paying, NEVER HAPPEN IN THE OLE USA, so FIRST THING the next morning, I sorted it out and was at the office when they opened to fully pay for my stay!!! THIS PROPERTY WILL BE MY GO TO FOR ME AND MY ASSOCIATES EVERY TIME WE ARE IN San Cristobal de Las Casas! Mucho Gusto!

10

Alma Reyna

18. jul. 2025

·

Overnattede 4 nætter

A mi familia y a mi nos encantó la hospitalidad, las instalaciones y la comida, pero sobre todo a las personas de recepción, pues son 100% amables, les agradezco mucho su atención durante nuestra estancia, sin duda volveremos. Saludos.

10

Ismael

16. okt. 2024

·

Overnattede 9 nætter

Excelente place super clean all around excellent location, walking distance to historic downtown, excellent personal service, IF you have any issues , the owner will personally will handle it, we can’t thank enough to the owner for the way she help my wife when she needed help, thank you so much and GOD BLESS

10

Victor

19. jul. 2025

·

Overnattede 1 nat

Literal todo estuvo perfecto. El staff súper amigable y el hotel es muy lindo, cuidan mucho los detalles. Lo recomiendo ampliamente.

4

Miguel Angel

26. jul. 2023

·

Overnattede 1 nat

El hotel es un lugar bonito, sin embargo, el check in dice a las 3 y me espere hasta las 4 para que me dieran acceso, después me fui a sentar para esperar al restaurante y me pidieron que me saliera ya que el servicio solo es de 7am a 3 pm, pero es grosero pedirle a un cliente que se salga y no ofrecerle un lugar para esperar cuando no fue culpa mía que la habitación no estuviera lista, cuando llegue la alberca estaba en limpieza y no la pude usar y al día siguiente también seguía igual y tampoco se pude usar, me quede en una habitación suite y el hacu si no sirve el hidromasaje, la vdd fue una pésima experiencia en dicho hotel

8

Larry

15. jul. 2023

·

Overnattede 2 nætter

The property is very clean and beautiful. The only thing that was a bit of a nuisance was how everyone that was at the pool was very noisy. We called the desk and they did not handle the situation. For two nights the echo of the guest by the pool was happening until 1 am which did not allow for us to have a comfortable night of rest. Parking was also an inconvenience.

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Lokation

Centralt og gåafstand til det historiske centrum, med mange attraktioner en kort gåtur væk.

Relaterede gæsteanmeldelser

10

Warren

19. nov. 2024

·

Overnattede 3 nætter

This si a great place to stay. Just on the edge of Centro close to enough to walk (5 minutes) but very quiet and less busy. Tha place is incredibly clean and well kept. This is a great choice for San Cristobal.

10

Mary

15. feb. 2025

·

Overnattede 2 nætter

Excelente lugar, solo que no cuentan con estacionamiento, pero se arregla dejándolo en u estacionamiento cercano ya que el centro está cerca para ir a pie a muchos puntos.

10

Margarita

16. mar. 2024

·

Overnattede 3 nætter

Is beautiful, well taking care, clean, safe, quiet and good customer service and good location, 3 blocks from center.

10

oswaldo jaffet

19. jan. 2025

·

Overnattede 2 nætter

Céntrico, bonito y cómodo; recomiendo y me volvería a hospedar

10

Israel Gamaliel

8. aug. 2024

·

Overnattede 2 nætter

Maravilloso lugar, estilo colonial, hermosos jardines, alberca climatizada y ubicación céntrica.

10

MIGUEL ANGEL TREVIZO

21. jul. 2025

·

Overnattede 1 nat

Lugar muy bonito, tranquilo y acogedor. Céntrico.

10

MIGUEL ANGEL TREVIZO

12. aug. 2025

·

Overnattede 1 nat

Muy céntrico

10

Erin

21. dec. 2023

·

Overnattede 4 nætter

Great decor. Beautiful courtyard. Centrally located.

8

James

14. jun. 2024

·

Overnattede 3 nætter

Beautiful classic colonial style property with lovely gardens and swimming pool all within easy walking distance to old town centre.

10

Shelli

31. okt. 2024

·

Overnattede 1 nat

Great location, perfect room for the price

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Spisning

Restauranten på stedet får blandede anmeldelser: nogle nød lækre morgenmåltider og kaffe, mens andre oplevede kolde retter, uventede gebyrer for kaffepåfyldninger, dobbeltfakturering og langsom service for større grupper.

Relaterede gæsteanmeldelser

8

Zella and Richard

25. jan. 2025

·

Overnattede 2 nætter

The property was clean, had a small boutique feeling. Really pretty with flowers, Spanish tile and colonial feel. However, there was no coffee in the rooms. The restaurant charges for every refill and did not tell us. They double charged us, watch your bill. I would recommend the hotel but not the restaurant.

10

Gustavo

27. dec. 2022

·

Overnattede 2 nætter

Gracias excelente servicio calidad y limpieza en las instalaciones el restaurante muy rico

10

Michael A

26. feb. 2023

·

Overnattede 7 nætter

The pool area and the garden was beautiful. The service was excellent. It was walking distance to the downtown area and an easy walk to restaurants. The nice thing is they have an on-site restaurant if you need to catch some coffee and breakfast before heading out for a tour.

8

Blanca

10. nov. 2025

·

Overnattede 1 nat

Muy bonitas habitaciones, solo que no tienen estacionamiento y no dan refil en el cafe rerefilservoxio decafe

10

ALMA DELIA

19. nov. 2025

·

Overnattede 4 nætter

Todo excelente, Limpieza, attention, comida, hermoso lugar

8

MARIE

28. jan. 2025

·

Overnattede 2 nætter

This boutique hotel was lovely, quaint Mexican decor and very clean. Bed was very comfortable and hotel staff were lovely. Do not eat in the restaurant - food was cold, coffee came in a 4 oz cup and they charged for every refill. Cook was very confrontational and rude.

8

Darío Cagal

20. nov. 2023

·

Overnattede 2 nætter

En general muy buen lugar; habitación muy limpia y muy bonita. El restaurante tiene comida muy rica y atienden muy bien aunque con más de 10 personas el servicio es lento.

10

andrew

22. jan. 2024

·

Overnattede 5 nætter

High Points: Beautiful Courtyard, Nicely Appointed Rooms, Heated Pool, Great Restaurant with Awesome Coffee & Cocktails! Close to Town Center but far enough away when wanting to rest. Transportation readily available. But MOST the Kindness and Accommodation of the Owners and Staff. My US Bank restricted my Debit Card after a Single Transaction during a Layover in Mexico City. When I attempted to pay the bill when checking in, it was declined, I hadn't created enough payment options on other cards or secured enough Pesos to pay the bill, MY BAD! I ASSURED them I had the funds but it was late and I'd have to call my bank the next morning. They allowed me to check in without paying, NEVER HAPPEN IN THE OLE USA, so FIRST THING the next morning, I sorted it out and was at the office when they opened to fully pay for my stay!!! THIS PROPERTY WILL BE MY GO TO FOR ME AND MY ASSOCIATES EVERY TIME WE ARE IN San Cristobal de Las Casas! Mucho Gusto!

10

Alma Reyna

18. jul. 2025

·

Overnattede 4 nætter

A mi familia y a mi nos encantó la hospitalidad, las instalaciones y la comida, pero sobre todo a las personas de recepción, pues son 100% amables, les agradezco mucho su atención durante nuestra estancia, sin duda volveremos. Saludos.

10

Rosalba Olayo Evangelista

16. apr. 2023

·

Overnattede 6 nætter

Me gustó mucho la habitación, la alberca, la ubicación, el servicio todos son muy amables, el comedor y la comida

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sø.	ma.	ti.	on.	to.	fr.	lø.
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19 $59	20 $59	21 $58	22 $58	23 $58	24 $58
25 $58	26 $58	27 $58	28 $59	29 $73	30 $64	31 $64

sø.	ma.	ti.	on.	to.	fr.	lø.
1 $64	2 $64	3 $64	4 $64	5 $64	6 $64	7 $64
8 $64	9 $64	10 $64	11 $64	12 $64	13 $75	14 $75
15 $75	16 $75	17 $64	18 $65	19 $65	20 $65	21 $66
22 $65	23 $65	24	25 $66	26 $65	27 $65	28 $65
29 $65	30 $65

Hotel La Casa de Mamá

Om dette overnatningssted

Lokation

Værelsesmuligheder

Suite

Double Room with Two Double Beds

King Room

Double Room

Triple Room

Gæsteanmeldelser af Hotel La Casa de Mamá

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Hvad siger gæsterne

Overnatningsstedets retninglinjer

Indtjekningsanvisninger

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