Comfort Suites Oil Center

Cool has been contaminated with stool and we have to wait 24h to jave the pool cleaned.

It is being remodeled

The beds were comfy and the pool was GREAT! I loved the options for breakfast. We went to look at ULL and were so happy with the overall experience.

Very clean room. Ice machine only worked sometimes, so I had to go down a floor or two to find an ice machine that worked.

The people working the front desk were super nice and attentive. No notes. Super sweet. The room itself was very very damp (fair, it's Louisiana) and smelled vaguely of weed. A lot of the hotel, especially the elevator and halls, actually do. Also, the weight room was pretty sparse; one treadmill was dead and the other very much on its last leg.

Staff was very friendly and property was recently updated. Still some construction mess but nothing too bad.

Under renovation, but ok. Some minor mistakes in cleanliness (bit of attention could do better).

The renovated room was aesthetically pleasing. Beds were comfortable, AC worked very well and shower water pressure was good. The breakfast was decent. I like the quad mini waffle maker. But the card keys didn’t work. I had to go down to the front desk twice to get that replaced. The interior bathroom door handle and loose bath tub faucet needed repair. The stair wells were very stinky. They have trash cans on each floor of the stair well and it reeks of garbage. Mariah at the front desk was very hospitable and noted what needed repair.

We loved the amenities. Great pool for the family and breakfast.

Highlights: large room, giant TV. Issues: I noticed a little water on the floor two mornings in a row and it must have been the A/C; it rained and sounded like we were inside a waterfall because a problem with water diversion on the roof created an actual waterfall outside our room. These things are minor; basically everything worked and it was comfortable and clean.

I promise you don’t let these other reviews fool you like I did. This place is absolutely disgusting and I mean filthy. We arrived after spending 5 hours on the road. The woman at the desk was very nice. That’s the only thing this place has going for them. She said they were newly renovated and you couldn’t tell at all. The smell walking in was horrible. So we get to the room and first I notice was poop stains in the toilet. Yes, the remnants of someone else’s bowel movement. Then it was trash and hair everywhere. So we had somewhere to be, got back and asked for a room change. End of our problems correct? Not even close. The next room was filthy also. They were booked so we just laid down. So then the next morning I saw a housekeeper Krystina, she is amazing by the way! I showed her the room and she said she would check with the desk and clean it. Not to mention the blood stain on the white comforter, I was mortified. Their was a urine stain i the toilet bowl which lets me know not all the housekeepers are cleaning. It was hair and trash everywhere, somebody’s sunflower seed. The smell in the house ways and first entering the rooms are horrible. Like I said before I ignored the reviews and I paid for it. We came for a basketball tournament and we stayed at a different hotel. Nobody had this issue at the holiday inn, we should’ve stayed with the team. The manager was notified via email that the front desk lady gave us. Her lack of an response lets me know all I need to know.

Property was a little outdated, which was fine. However, my room upon inspection was left dirty. Hair still in bathtub and multiple pieces scattered throughout the floor. Also killed a small roach. Due to timing and me checking in later I was exhausted so I did not think about switching rooms, but I would not stay here again.

pillows had large dirt smudges like had been used. after pulling the sheets getting ready for bed, the top comforter sheet was covered with what looked like hot cheeto stains and brown streaks. the sheet covering the comforter had a bunch of thick short hair strands. those same hairs were found in the sink too.

The rooms weren’t clean the air was broken and the bed was so hard. There was mold in the shower and on the wall near the air conditioning was wet stain where it ruined the wall.

Very dirty - had to clean my own room and ask for new sheets because ours were so stained.

There was construction going on that left mess and it was not mentioned at booking. The rooms could be cleaner, blanets were stained the pull out bed was not made.

The sofa pull out bed had a dirty sheet and stains on the sheet and mattress. Bugs in room. Informed staff the next morning and they did not even change the linen on the dirty sofa bed (which we would not have used anyway due to the stains) . When I told them there were bugs, they asked what kind and I said roaches. I could not see any evidence of them spraying for bugs

The only reason any stars are given is for the kindness and customer service of one of the clerks. The room was not stocked well nor cleaned well. Hairs in shower/tub, toilet and surrounding areas. Trash under couch bed including an ice cream carton. I did mention it to staff and nothing was done about it. Breakfast was great, but won’t ever stay here again.

Everything was dirty. The shower curtain had black stains, coffee maker had crusty residue in it, and the microwave had food smudges on it, but the worst was the linens on bed. They were completely soiled with numerous stains, a long hair, bedbug droppings smears and a smushed bug in the sheets. There was no hand soap in the bathroom, the shampoo and conditioner dispensers were pretty much empty. I did talk to an employee and the nicest person at the front desk was extremely apologetic and found a new room for me. The new room was decently clean. We were just ready to go.

The beds were comfortable, but the air didn’t work properly, and the floors were dirty around the baseboards, food under the tables, someone else’s hair in the bathroom and on the side table.

Great location. Very friendly staff. Spacios room with couch in sitting area. Fridge and microwave. Room shut out morning sun well.

Very clean, very spacious

Beds nice

The property had many problems. Upon arrival, our reserved room was not ready yet. We had to be moved from our second room as soon as we walked in, as the AC had been leaking all over the carpet and blew out an outlet (Alarm clock was even busted from it), not to mention the stains (that looked like dried blood) on the bedspread. Our third room felt dank, but we thought it would get better with the air on. It did not. I wound up buying a Damp-Rid bucket (that I left there to help), but everything stayed feeling damp. The sheets, the surfaces, even our clothes in the suitcase. The bathroom had stains and dirt in the shower, along with pink mold (Pictures included). The wall was also peeling off the corner (picture included). The ice had an off taste, and the screen on the ice maker always read full and 1 unread alert (probably filter, from the taste). Speaking of filter, the AC being on the entire time to lower the wetness, had to have been blowing something like mold, as both my wife and I had severe choking episodes that cleared up within a day of leaving.

The room itself is quite comfortable. My chief complaint is how much noise you're able to hear from inside the room. There's no sound buffer. We could hear the cleaning staff chatter in the hall; we heard a woman on her cellphone in the hallway at 5 AM; we heard children running down the hallway and men talking... The staff are nice; the room is comfy and clean, but it is NOT a quiet hotel.

Room needs upgrades. A/c was noisy but didn’t blow consistently. We also got bit up by something in the room. Customer service is fine but place overall would not go again

The location was quiet, tucked back from the main road. The environment was comfortable. The cleaning could be upgraded in the shower and the comforter needed to be changed out (even though it’s tucked between the sheet and top cover). It’s not comfortable to think it’s not cleaned to a white state. The location is car accessible to nearby businesses and restaurants. I didn’t see too much in walking distance. There is an outdoor pool. Breakfast was available each morning. We enjoyed our stay.

Renovated rooms feature high celings which add visual space to an already comfortable size room

Highlights: large room, giant TV. Issues: I noticed a little water on the floor two mornings in a row and it must have been the A/C; it rained and sounded like we were inside a waterfall because a problem with water diversion on the roof created an actual waterfall outside our room. These things are minor; basically everything worked and it was comfortable and clean.

The breakfast was nice: waffles, yogurt, etc. the coffee was very good. Friendly and helpful hotel staff( the AC went out at one point in my room and the front desk clerk came up and fixed it). The only complaint would be the cracked bathroom tile and the chipped shower tiles.

Very friendly and helpful staff. Room and facility was very clean

Front desk staff very kind and helpful.

The easiest check-in ever. Our room was ready, desk had our keys all set, WiFi password and breakfast hours noted on the folder. Two minutes flat!

The front desk agent wasn’t rude, but also wasn’t friendly, wasn’t welcoming, or cared to talk much. The room was nice, clean, and fresh. Breakfast was limited to cereal and fruit. Overall, we enjoyed our stay. It wasn’t our first time at the property, and won’t be our last.

This hotel was amazing. The room smelt wonderful everytime you entered it. And what can I say about Chloe? She was the absolute best! She helped check me in quickly then she set my info up for rewards. Thank you Chloe!!!

The room was spacious with extra sitting area and sofa, along with comfy beds and spotless bathroom. The best feature, however, came after checkout. I was 45 minutes down the road when I received a call from the hotel. A young lady (I have forgotten her name) informed me that I had left two shirts in the closet and a phone charger on the night stand. She offered to pack up my belongings and ship it to me! A wonderful gesture (I really like that shirt) by a thoughtful staff. The property is nice, but the people make it special. I will be returning next time I’m in Lafayette.

Amazing customer service! Everyone we encountered was very nice and helpful. The beds were comfortable and very nice spacious rooms. The ac was awesome because coming back from all day at the ballfields that is a must. Definitely a great place to stay.

I truly enjoyed my stay from beginning to end. Being greeted by Ms. Asyria and Ms. Shelly as I walked through the doors to the speedy check in time. They were so nice and made me feel welcomed. Ms. Rose, the breakfast attendant, would make sure to greet everyone in the lobby and in the dining area. She made sure that breakfast was nice and hot and asked if there was anything she could do to assist or make your morning great. The room was very nice, clean and esthetically pleasing. I enjoyed my stay so much. Mr. Clayton is such a gentleman as well. He saw me struggling with my belongings and came to my rescue. Without question, he stopped me in the hallway and said " Let me help you with that, I enjoy helping others". He grabbed all of my bags, placed them on the cart and even escorted me to my car and loaded my bags up for me as well. I travel for business and this stay made THIS hotel my hotel of choice. As long as they have a room available, this is where I will stay when I visit Lafayette.

The staff & mgmt was so kind & helpful

The staff at this hotel was amazing to everyone. The customer service was above and exceeded service levels I have received at other hotels lately. I love visiting Lafayette, the city is so welcoming and FUN!!!

This the second time I have stayed there and plan on coming back here soon. Perfect location from my daughters dorm

Hard to find the turn off into the parking lot from the main road upon initial visit, however the hotel is nice and everything seems newly updated. Good breakfast.

Great location. Very friendly staff. Spacios room with couch in sitting area. Fridge and microwave. Room shut out morning sun well.

Convenient and close to everything. Quiet, comfortable, clean

The location was quiet, tucked back from the main road. The environment was comfortable. The cleaning could be upgraded in the shower and the comforter needed to be changed out (even though it’s tucked between the sheet and top cover). It’s not comfortable to think it’s not cleaned to a white state. The location is car accessible to nearby businesses and restaurants. I didn’t see too much in walking distance. There is an outdoor pool. Breakfast was available each morning. We enjoyed our stay.

hard to find

Clean room. Great location!

This is our go to hotel when staying over in Lafayette. Affordable, conveniently located, friendly staff, and an excellent complimentary breakfast. Highly recommend.

Very clean, good breakfast, convenient to ULL and shopping.

Comfy bed, clean hotel, close to airport

We had a one night stay before catching a flight out. Perfect location near the airport. Room was clean. I didn’t have breakfast but my husband said it was terrible: dry biscuits, fake bacon. He felt sick the rest of the day. Other than that we had a fantastic stay lol. Very friendly staff.

The lobby was modern and clean. The rooms were clean and comfortable. Breakfast was ready and fresh. This was perfect for a quick trip.

The front desk agent wasn’t rude, but also wasn’t friendly, wasn’t welcoming, or cared to talk much. The room was nice, clean, and fresh. Breakfast was limited to cereal and fruit. Overall, we enjoyed our stay. It wasn’t our first time at the property, and won’t be our last.

The room needed to be cleaned better. The toilet was nasty. The breakfast was not good. There was no food when we got there. The lady was working as best she could but wasn't able to keep up. The waffle batter ran out, the syrup ran out. No eggs or sausage or biscuits. Finally, she got them restocked. But it wasn't terrible. Just not top notch.

We love the breakfast and the lady who works the breakfast shift is a sweetheart.

Clean and friendly. Good value. Great breakfast. Convenient location.

The room was clean,staff super friendly and the breakfast was very good

Everything was clean. The beds were very comfortable and fresh. The staff were all friendly and accommodating. Breakfast was very good with a nice variety. Recommend whether family or business travels and will definitely stay again if in the area.

The breakfast was nice: waffles, yogurt, etc. the coffee was very good. Friendly and helpful hotel staff( the AC went out at one point in my room and the front desk clerk came up and fixed it). The only complaint would be the cracked bathroom tile and the chipped shower tiles.

Very comfortable stay, clean and quiet. Breakfast was good, not great: real butter and half & half would have been welcome; also, the scrambled eggs were dry. Helpful staff.