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Mercure Hotel Kaiserhof City Center

236 US$

/natt

Snitt för oktober

Mercure Hotel Kaiserhof City Center - Image 1

Mercure Hotel Kaiserhof City Center - Rum

Mercure Hotel Kaiserhof City Center - Rum

Mercure Hotel Kaiserhof City Center - Restaurang

Mercure Hotel Kaiserhof City Center - Badrum

Priser för Mercure Hotel Kaiserhof City Center

Välj datum för att se priser och tillgänglighet.

236 US$

/natt

Snitt för oktober

Genomsnittliga priser per månad

På Mercure Hotel Kaiserhof City Center är priset per natt i genomsnitt 96 US$ under den billigaste månaden (augusti) och 236 US$ under den dyraste månaden (oktober), baserat på de senaste 12 månaderna.

Genomsnittligt pris per natt på Mercure Hotel Kaiserhof City Center efter månad, senaste 12 månaderna (USD)
Månad	Genomsnittligt pris
januari	129 US$
februari	205 US$
mars	160 US$
april	138 US$
maj	145 US$
juni	149 US$
juli	106 US$
augusti	96 US$
september	230 US$
oktober	236 US$
november	156 US$
december	128 US$

Dyrast: oktober (ca 236 US$)

Billigast: augusti (ca 96 US$)

Om detta boende

Här erbjuds fitnesscenter och hyrcyklar. Boendet har även gratis wi-fi, conciergetjänster och en souvenirbutik eller tidningskiosk.

Parkering
Restaurang
Business center
Rumservice
Tur- och utflyktsdisk
Kemtvätt

Läge

Kaiserstrasse 62, Frankfurt, Hessen, Tyskland

Kaiserstrasse (0.1 miles)

Finansdistrikt (0.1 miles)

Museumsufer (0.3 miles)

Eurotower (0.3 miles)

Oper Frankfurt (0.4 miles)

Nizza (0.4 miles)

Mer platsinformation

Rumsalternativ

9

Superior-rum - 2 enkelsängar

Information om rummet

2 Enkelsängar

Sovplats 2

258 ft²

Luftkonditionering

Uppvärmning

Wi-Fi (gratis)

4

Standardrum - 2 enkelsängar

Information om rummet

2 Enkelsängar

Sovplats 2

215 ft²

Luftkonditionering

Uppvärmning

Wi-Fi (gratis)

9

Privilege - Svit - 1 dubbelsäng

Information om rummet

1 Dubbelsäng

Sovplats 3

527 ft²

Luftkonditionering

Uppvärmning

Wi-Fi (gratis)

4

Standard dubbelrum - 1 dubbelsäng

Information om rummet

1 Dubbelsäng

Sovplats 2

215 ft²

Luftkonditionering

Uppvärmning

Wi-Fi (gratis)

9

Privilege - Tvåbäddsrum - flera sängar

Information om rummet

2 Enkelsängar

och

1 Bäddsoffa

Sovplats 2

301 ft²

Luftkonditionering

Uppvärmning

Wi-Fi (gratis)

8

Superior dubbelrum - 1 dubbelsäng

Information om rummet

1 Dubbelsäng

Sovplats 2

258 ft²

Luftkonditionering

Uppvärmning

Wi-Fi (gratis)

Gästrecensioner för Mercure Hotel Kaiserhof City Center

7.9

Bra

Baserat på 1 537 verifierade recensioner

Vem bor här?

Företag

36%

Par

29%

Familj

12%

Grupper

9%

Ensamresande

11%

Vad gäster tycker

AI-genererad sammanfattning baserad på de senaste gästrecensionerna

På Mercure Hotel Kaiserhof City Center lovordar resenärer det bekväma läget nära Frankfurts centralstation och noterar genomgående rena, bekväma och välutrustade rum. Många varnar dock för att området runt hotellet kan kännas otryggt på natten med synlig hemlöshet och vuxenunderhållning.

Faciliteter

Renlighet

Rum

Service

Läge

Måltider

Var detta till hjälp?

Vad gäster tycker

På Mercure Hotel Kaiserhof City Center lovordar resenärer det bekväma läget nära Frankfurts centralstation och noterar genomgående rena, bekväma och välutrustade rum. Många varnar dock för att området runt hotellet kan kännas otryggt på natten med synlig hemlöshet och vuxenunderhållning.

Gästerna upplever ofta receptionen som välkomnande och hjälpsam, men flera nämner ojämn kommunikation, missar från städpersonalen eller långsam hantering av problem. Frukosten får ofta beröm för sin kvalitet och variation, med enstaka noteringar om mindre schemajusteringar. Återkopplingen om faciliteterna är begränsad utöver en ibland stängd bar och krånglig infart till garaget. Sammantaget fungerar det som en praktisk bas, med kompromisser främst relaterade till det omedelbara området.

Faciliteter

Renlighet

Rum

Service

Läge

Måltider

Var detta till hjälp?

AI-genererad sammanfattning baserad på de senaste gästrecensionerna

Faciliteter

Det finns få kommentarer utöver parkering och baren: flera gäster tyckte att baren var stängd under deras vistelse och noterade att infarten till garaget ligger på en bakgata och är besvärlig att använda. En recension rapporterar ett gym med trasig utrustning.

Relaterade gästrecensioner

8

Adem

29 mars 2025

·

Stannade 3 nätter

Very modern hotel .Reasonable price ,Good connections to Main train station ( 100 m walk) ..Free internet ,Books ,good breakfast .Around lot of restaurants ,shops,markets Neighbourhood not very Good .

Very modern hotel .Reasonable price ,Good connections to Main train station ( 100 m walk) ..Free internet ,Books ,good breakfast .Around lot of restaurants ,shops,markets Neighbourhood not very Good .

10

Antje

24 maj 2024

·

Stannade 1 natt

Die Unterkunft ist top , auch die Mitarbeiter . Ein Hinweis , dass man in eine andere Straße muss um in der Hotelgarage zu parken , wäre hilfreich 😊

Die Unterkunft ist top , auch die Mitarbeiter . Ein Hinweis , dass man in eine andere Straße muss um in der Hotelgarage zu parken , wäre hilfreich 😊

6

Mike

30 okt. 2024

·

Stannade 4 nätter

Zimmer muffelte, Fitnessraum mit defekten Geräten, Bar geschlossen…

Zimmer muffelte, Fitnessraum mit defekten Geräten, Bar geschlossen…

6

Katja

21 okt. 2025

·

Stannade 2 nätter

Das Hotel liegt im Frankfurter Bahnhofsviertel sehr praktisch zwischen Messe und Innenstadt. Das die Gegend nicht ganz unproblematisch ist, wussten wir vorher und es war auch total ok. Leider liegt die beworbene Garage in der Taunusstraße hinter dem Hotel und ist schwer zu finden. Bei Anreise im Dunkeln in einer potenziell unsicheren Gegend war das etwas schwierig, zumal die Anfahrt trotz Email-Nachfrage auch nicht gut erklärt wurde. Wir hätten uns gewünscht, dass es eine Möglichkeit gäbe, die Öffnung des Garagentors vom Fahrzeug aus zu veranlassen, leider muss man aussteigen. Dazu muss man das Auto zuvor irgendwo abstellen. Für meinen Sohn war das zu bewältigen, eine Frau allein wird sich vermutlich sehr unwohl fühlen. Insgesamt war das Personal an der Rezeption freundlich, aber wenig hilfreich, den CheckIn musste ich trotz Online CheckIn noch weitere zweimal durchlaufen, da nichts wie angekündigt vorbereitet war. Das Zimmer war sehr schön und sauber und wir haben uns insgesamt trotz allem wohlgefühlt.

Das Hotel liegt im Frankfurter Bahnhofsviertel sehr praktisch zwischen Messe und Innenstadt. Das die Gegend nicht ganz unproblematisch ist, wussten wir vorher und es war auch total ok. Leider liegt die beworbene Garage in der Taunusstraße hinter dem Hotel und ist schwer zu finden. Bei Anreise im Dunkeln in einer potenziell unsicheren Gegend war das etwas schwierig, zumal die Anfahrt trotz Email-Nachfrage auch nicht gut erklärt wurde. Wir hätten uns gewünscht, dass es eine Möglichkeit gäbe, die Öffnung des Garagentors vom Fahrzeug aus zu veranlassen, leider muss man aussteigen. Dazu muss man das Auto zuvor irgendwo abstellen. Für meinen Sohn war das zu bewältigen, eine Frau allein wird sich vermutlich sehr unwohl fühlen. Insgesamt war das Personal an der Rezeption freundlich, aber wenig hilfreich, den CheckIn musste ich trotz Online CheckIn noch weitere zweimal durchlaufen, da nichts wie angekündigt vorbereitet war. Das Zimmer war sehr schön und sauber und wir haben uns insgesamt trotz allem wohlgefühlt.

2

Andrew

26 mars 2025

·

Stannade 2 nätter

I wouldn’t stay here again. Bar and restaurant constantly closed. Staff not helpful. Rooms boiling hot and unable to turn down properly. The beds are seriously uncomfy. 2 singles pushed together that slide apart. Pillows shocking. All in all, not good for a mercure.

I wouldn’t stay here again. Bar and restaurant constantly closed. Staff not helpful. Rooms boiling hot and unable to turn down properly. The beds are seriously uncomfy. 2 singles pushed together that slide apart. Pillows shocking. All in all, not good for a mercure.

10

Damandeep

29 juli 2024

·

Stannade 3 nätter

Just a nice place good facilities

Just a nice place good facilities

10

Patrick

28 feb. 2023

·

Stannade 1 natt

Das Hotel ist in sehr gutem Zustand und sehr sauber. Die Tiefgarage befindet sich auf der Rückseite und man kommt nur per Klingel herein. Das Hotel selbst ist sicher, zu den Zimmern kommt man nur mit Schlüssel, es liegt aber im Frankfurter Bahnhofsviertel, die Umgebung ist daher natürlich mit Vorsicht zu genießen

Das Hotel ist in sehr gutem Zustand und sehr sauber. Die Tiefgarage befindet sich auf der Rückseite und man kommt nur per Klingel herein. Das Hotel selbst ist sicher, zu den Zimmern kommt man nur mit Schlüssel, es liegt aber im Frankfurter Bahnhofsviertel, die Umgebung ist daher natürlich mit Vorsicht zu genießen

10

Albert

30 sep. 2025

·

Stannade 3 nätter

Hotel is lovely but the bar was not open during our time there so couldn’t give any comment The area around the hotel is not great.. if you’re a single traveler I would be very aware of your surroundings

Hotel is lovely but the bar was not open during our time there so couldn’t give any comment The area around the hotel is not great.. if you’re a single traveler I would be very aware of your surroundings

Var detta till hjälp?

AI-genererad sammanfattning baserad på de senaste gästrecensionerna

Renlighet

Många recensioner beskriver rena rum, men det finns återkommande rapporter om ojämn städning, smutsiga badrum eller ytor och enstaka dålig lukt. Vissa gäster uppmärksammade också att städningen hoppades över om den inte efterfrågades.

Relaterade gästrecensioner

4

Oliver

9 maj 2025

·

Stannade 1 natt

In meinem Bad hingen die Staubflusen von der Decke, In der Kaffeemaschine war noch ein Tab vom vormieter, auf dem Schrank wurde wohl noch nie geputzt, die Regalfächer waren mit Kaffefelcken überzogen und staubig . Auch wurde ein Wusch das beide Zimmer nebeneinander sind trotzt schrifliche Bestätigung nicht erfüllt. Es hies nur lapidar ... Entschuldigung !

In meinem Bad hingen die Staubflusen von der Decke, In der Kaffeemaschine war noch ein Tab vom vormieter, auf dem Schrank wurde wohl noch nie geputzt, die Regalfächer waren mit Kaffefelcken überzogen und staubig . Auch wurde ein Wusch das beide Zimmer nebeneinander sind trotzt schrifliche Bestätigung nicht erfüllt. Es hies nur lapidar ... Entschuldigung !

4

Caspar

8 aug. 2022

·

Stannade 1 natt

Ikke så meget pænt at sige, området omkring hotellet er meget "hårdt" med mange hjemløse og narkomaner - det føles meget utrygt. Nedkørslen til parkeringskælderen ligger i en meget ubehagelig gade hvor man ikke har lyst til at holde stille i mange sekunder Begge værelser lugtede voldsomt af kloak og der var pletter på tæpperne. Værelserne fremstod meget slidte. Kan ikke anbefales

Ikke så meget pænt at sige, området omkring hotellet er meget "hårdt" med mange hjemløse og narkomaner - det føles meget utrygt. Nedkørslen til parkeringskælderen ligger i en meget ubehagelig gade hvor man ikke har lyst til at holde stille i mange sekunder Begge værelser lugtede voldsomt af kloak og der var pletter på tæpperne. Værelserne fremstod meget slidte. Kan ikke anbefales

6

Prudence A.

6 nov. 2023

·

Stannade 2 nätter

Front desk & dining room staff were lovely. Breakfast was fantastic. Both mornings, housekeeping rang the doorbell before 8a to try and restock the mini bar, even though do not disturb light was on. It was well before we had woken up after working through jetlag. The bathroom was dirty when I checked in. The shower barely held in water in, so the entire floor was wet after a quick, 5 minute rinse off. The AC/Heating didn't work in our room. Overall it was quiet and felt safe.

Front desk & dining room staff were lovely. Breakfast was fantastic. Both mornings, housekeeping rang the doorbell before 8a to try and restock the mini bar, even though do not disturb light was on. It was well before we had woken up after working through jetlag. The bathroom was dirty when I checked in. The shower barely held in water in, so the entire floor was wet after a quick, 5 minute rinse off. The AC/Heating didn't work in our room. Overall it was quiet and felt safe.

10

Grant

14 dec. 2025

·

Stannade 2 nätter

Clean and tidy hotel with good service.

Clean and tidy hotel with good service.

4

Hideyuki

17 jan. 2025

·

Stannade 3 nätter

チェックインした時の床の紙屑が３泊した後もそのまま残っていた。　夜になってもベッドメーキングしていないので３泊とも自分でシーツを整えた。　使ったタオルをバスの床に置いておいたら夜になってもそのままだった。　フロントにタオル交換を頼んだが対応しないのでフロントに取りに行った。　社員が一人しかいないのでそれらに対応できないという。　他の諸々の不満はこれほどひどくなかった。

チェックインした時の床の紙屑が３泊した後もそのまま残っていた。　夜になってもベッドメーキングしていないので３泊とも自分でシーツを整えた。　使ったタオルをバスの床に置いておいたら夜になってもそのままだった。　フロントにタオル交換を頼んだが対応しないのでフロントに取りに行った。　社員が一人しかいないのでそれらに対応できないという。　他の諸々の不満はこれほどひどくなかった。

8

Hong Jian

29 okt. 2023

·

Stannade 4 nätter

I stayed in this hotel for 4 days this time, but the housekeeping did NOT clean my room during the last day of my stay.

I stayed in this hotel for 4 days this time, but the housekeeping did NOT clean my room during the last day of my stay.

10

Ronald

10 dec. 2025

·

Stannade 1 natt

Clean, big rooms.

Clean, big rooms.

2

Yoonjo

25 jan. 2024

·

Stannade 2 nätter

청소상태 불결합니다 방에 들어왔는데 이불과 베게에 떡하니 머리카락이 있습니다. 그냥 더럽습니다

청소상태 불결합니다 방에 들어왔는데 이불과 베게에 떡하니 머리카락이 있습니다. 그냥 더럽습니다

8

Paul

30 juni 2025

·

Stannade 2 nätter

The Mercure Hotel kaiserhof was a very convenient hotel very close to the main train station in Frankfurt. It was modern clean with very polite helpful staff. Unfortunately the surrounding streets left a lot to be desired.

The Mercure Hotel kaiserhof was a very convenient hotel very close to the main train station in Frankfurt. It was modern clean with very polite helpful staff. Unfortunately the surrounding streets left a lot to be desired.

8

Jay

16 juni 2023

·

Stannade 1 natt

The Hotel staff were very friendly and courteous. Rooms were very clean. The location close to the main train station was very convenient. Unfortunately, this area was populated with many homeless people and vagrant trouble-makers.

The Hotel staff were very friendly and courteous. Rooms were very clean. The location close to the main train station was very convenient. Unfortunately, this area was populated with many homeless people and vagrant trouble-makers.

Var detta till hjälp?

AI-genererad sammanfattning baserad på de senaste gästrecensionerna

Rum

Rummen är generellt bekväma och välutrustade med AC, kaffe- eller tekokare och skrivbord, men storleken varierar och vissa upplever dem som små. Flera gäster nämnde daterade eller opraktiska badrum, sammansatta sängar, mindre underhållsärenden eller enstaka störande ljud.

Relaterade gästrecensioner

8

Chamanthi

28 nov. 2025

·

Stannade 2 nätter

Good location, reasonably spacious room and bathroom. Good value

Good location, reasonably spacious room and bathroom. Good value

10

Paulo Roberto

23 dec. 2025

·

Stannade 1 natt

Quarto confortável com cafeteira, chaleira e frigobar, boa cama e chuveiro muito muito bom, muito limpo. Café da manhã excelente num ambiente muito agradável. A localização é ótima, muito próximo à Estação Central de Frankfurt. Tudo muito perto. Sempre que voltarmos à Frankfurt esse hotel será nossa primeira opção com certeza.

Quarto confortável com cafeteira, chaleira e frigobar, boa cama e chuveiro muito muito bom, muito limpo. Café da manhã excelente num ambiente muito agradável. A localização é ótima, muito próximo à Estação Central de Frankfurt. Tudo muito perto. Sempre que voltarmos à Frankfurt esse hotel será nossa primeira opção com certeza.

8

Juan Enrique

7 juli 2025

·

Stannade 1 natt

Habitacion completa, con todo tipo de detalles, Maquina de capsulas de cafe, hervidor de agua, minibar vacio para uso propio, pero algo estrecho pequeña. El baño tambien algo pequeño y necesita una reforma.

Habitacion completa, con todo tipo de detalles, Maquina de capsulas de cafe, hervidor de agua, minibar vacio para uso propio, pero algo estrecho pequeña. El baño tambien algo pequeño y necesita una reforma.

8

William

1 aug. 2023

·

Stannade 3 nätter

Room lovely only gripe was the shower head was not fixed properly and kept falling over shower unit very tight for the broader man

Room lovely only gripe was the shower head was not fixed properly and kept falling over shower unit very tight for the broader man

8

Wahid

24 aug. 2024

·

Stannade 4 nätter

The hotel is a 2-minute walk from the main train station, which is very convenient. There are plenty of food options within a few blocks. The staff are very nice. However, the room was smaller than it appeared in the pictures. I reserved a queen bed but received two twin mattresses, which were uncomfortable and fell apart quickly. The bedding and pillows were not comfortable either. Additionally, the area around the hotel is not ideal, with many people struggling with addiction sleeping on the streets nearby, which detracts from the overall experience.

The hotel is a 2-minute walk from the main train station, which is very convenient. There are plenty of food options within a few blocks. The staff are very nice. However, the room was smaller than it appeared in the pictures. I reserved a queen bed but received two twin mattresses, which were uncomfortable and fell apart quickly. The bedding and pillows were not comfortable either. Additionally, the area around the hotel is not ideal, with many people struggling with addiction sleeping on the streets nearby, which detracts from the overall experience.

8

Juan Enrique

19 juli 2025

·

Stannade 1 natt

En esta ocasión, la habitación es mucho mas amplia, asi como el baño renovado y amplio. Siempre muy limpio todo. Servicio de cafetera de cápsulas y hervidor de agua. Botellita de agua sin cargo y servicio de minibar (con cargo), como en todas las habitaciones dispone de plancha y tabla de planchar. El aire acondicionado funciona muy bien.

En esta ocasión, la habitación es mucho mas amplia, asi como el baño renovado y amplio. Siempre muy limpio todo. Servicio de cafetera de cápsulas y hervidor de agua. Botellita de agua sin cargo y servicio de minibar (con cargo), como en todas las habitaciones dispone de plancha y tabla de planchar. El aire acondicionado funciona muy bien.

10

AKIO

3 nov. 2025

·

Stannade 1 natt

出張で一泊ですが利用しました。フランクフルト駅から徒歩3～5分、内装良し、スタッフの対応良し、部屋も広く、バスタブあり、お湯も水圧あり、テレワーク用テーブル良し、ガラス瓶のミネラルウォーターあり、冷蔵庫あり、TVは40インチがあるがHDMIは接続不可、エアコンも快調、快適です。またお世話になります。

出張で一泊ですが利用しました。フランクフルト駅から徒歩3～5分、内装良し、スタッフの対応良し、部屋も広く、バスタブあり、お湯も水圧あり、テレワーク用テーブル良し、ガラス瓶のミネラルウォーターあり、冷蔵庫あり、TVは40インチがあるがHDMIは接続不可、エアコンも快調、快適です。またお世話になります。

10

Juan Enrique

3 feb. 2026

·

Stannade 1 natt

Habitacion de tamaño medio, baño algo pequeño. Muy bien equipada, con Aire Acondicionado, calefaccion, nevera, servicio de cafetera de capsulas + hervidor de agua, botella de agua gratis, buena mesa de trabajo y muy iluminada la habitacion en general. Buena cama para descansar. Desayuno amplio, variado y de calidad.

Habitacion de tamaño medio, baño algo pequeño. Muy bien equipada, con Aire Acondicionado, calefaccion, nevera, servicio de cafetera de capsulas + hervidor de agua, botella de agua gratis, buena mesa de trabajo y muy iluminada la habitacion en general. Buena cama para descansar. Desayuno amplio, variado y de calidad.

2

David

26 sep. 2025

·

Stannade 1 natt

The TV dod not work and once during the night it came on and woukd not shut off. Told front desk but nonone was around to fix it. The bedsxwere clean but super narrow. Exceptionally tiny room.

The TV dod not work and once during the night it came on and woukd not shut off. Told front desk but nonone was around to fix it. The bedsxwere clean but super narrow. Exceptionally tiny room.

8

Juan Enrique

7 juli 2025

·

Stannade 1 natt

Habitacion pequeña, muy bien equipaba, pero pequeña. Cama comoda, aire acondicionado que cumple su funcion, Cafetera de capsulas, hervidor de agua, minibar con bebidas (de pago) buen escritorio y buena conexion. Pero lo dicho, es pequeña. El baño, todo lo contrario que la habitacion, es amplio aunque muy antiguo. Sinceramente, necesita una reforma.

Habitacion pequeña, muy bien equipaba, pero pequeña. Cama comoda, aire acondicionado que cumple su funcion, Cafetera de capsulas, hervidor de agua, minibar con bebidas (de pago) buen escritorio y buena conexion. Pero lo dicho, es pequeña. El baño, todo lo contrario que la habitacion, es amplio aunque muy antiguo. Sinceramente, necesita una reforma.

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AI-genererad sammanfattning baserad på de senaste gästrecensionerna

Service

Receptionens personal får ofta beröm för att vara vänlig och hjälpsam, med vissa som tillmötesgår tidig incheckning. Men flera recensioner lyfter fram kommunikationsbrister, långsam problemlösning, störningar från städpersonalen trots ”stör ej”-skylt och några otrevliga eller ovilliga interaktioner.

Relaterade gästrecensioner

10

Hong Jian

21 maj 2025

·

Stannade 4 nätter

The front desk staffs Carina Schmirow and Olha Klitka are very friendly to customers. They always try their bests to make customers very happy for their stays. They give me room 709 not only has a very good bathtub but also has a balcony. I can get a bird view of Frankfurt downtown area.

The front desk staffs Carina Schmirow and Olha Klitka are very friendly to customers. They always try their bests to make customers very happy for their stays. They give me room 709 not only has a very good bathtub but also has a balcony. I can get a bird view of Frankfurt downtown area.

6

Abraham

12 juni 2025

·

Stannade 1 natt

For the love of G, they need to communicate within themselves. Next day trying catch some sleep before check out and i was woken up like 5 times by both maintenance and housekeeping. This is after letting reception know I didn't wanna be bothered since their sign wasn't working. I had to get up and leave.

For the love of G, they need to communicate within themselves. Next day trying catch some sleep before check out and i was woken up like 5 times by both maintenance and housekeeping. This is after letting reception know I didn't wanna be bothered since their sign wasn't working. I had to get up and leave.

10

Paula

3 okt. 2025

·

Stannade 2 nätter

Foi tudo certo e os funcionários da recepção foram atenciosos e simpáticos todo o tempo!!

Foi tudo certo e os funcionários da recepção foram atenciosos e simpáticos todo o tempo!!

10

Hong Jian

29 maj 2024

·

Stannade 4 nätter

The front desk manager and staffs were very friendly. They always gave me what I wanted. I will stay there again.

The front desk manager and staffs were very friendly. They always gave me what I wanted. I will stay there again.

2

Yuki

14 okt. 2023

·

Stannade 1 natt

フロントのレベルが異常に低い。チェックアウト時に、機嫌が悪そうな受付にスーツケースの預かりを拒否された。多数のホテルに宿泊してきましたが、こんなことは初めてです。チェックイン時、施設払いのはずだったのに既に支払い済みと言われ、おかしいと思って再度確認したら、勝手に予約時に事前登録したカードで決済していた。危うくインボイスを入手できないところであった。メルキュールを名乗るなら、フロントをきちんと教育すべき。

フロントのレベルが異常に低い。チェックアウト時に、機嫌が悪そうな受付にスーツケースの預かりを拒否された。多数のホテルに宿泊してきましたが、こんなことは初めてです。チェックイン時、施設払いのはずだったのに既に支払い済みと言われ、おかしいと思って再度確認したら、勝手に予約時に事前登録したカードで決済していた。危うくインボイスを入手できないところであった。メルキュールを名乗るなら、フロントをきちんと教育すべき。

8

chung ming

26 sep. 2025

·

Stannade 7 nätter

交通方便但服務一般。有什麼問題職員都首先將責任推給你。

交通方便但服務一般。有什麼問題職員都首先將責任推給你。

8

SAVIO

25 okt. 2025

·

Stannade 4 nätter

The body wash in my bathroom wasn’t replenished, causing me to call twice and wait 25 / 20 minutes while someone cape upstairs with another bottle.

The body wash in my bathroom wasn’t replenished, causing me to call twice and wait 25 / 20 minutes while someone cape upstairs with another bottle.

8

Robin

26 mars 2025

·

Stannade 1 natt

was double charged. slow resolution

was double charged. slow resolution

2

AIPING

26 juni 2024

·

Stannade 1 natt

電車が大幅に遅れて、ホテルに到着のは夜中の12時半でした。ホテル正面ドアはすでにロックされていた。何度もベル鳴らしてやっと開けてくれて、チェクインしたいと言ったら、眠たそうな男性スタッフがとても不機嫌で、部屋カードを渡してくれて、何にも説明がなくすぐ手続きが終了しました。冷たすぎです、最悪！！

電車が大幅に遅れて、ホテルに到着のは夜中の12時半でした。ホテル正面ドアはすでにロックされていた。何度もベル鳴らしてやっと開けてくれて、チェクインしたいと言ったら、眠たそうな男性スタッフがとても不機嫌で、部屋カードを渡してくれて、何にも説明がなくすぐ手続きが終了しました。冷たすぎです、最悪！！

10

Brittany

30 dec. 2025

·

Stannade 1 natt

Before we even booked the hotel, I had reached out to the front desk. They were quick to answer, friendly and helpful. Upon arrival, we were delighted to find out that one of the two of our rooms was ready early so we were able to check in and clean up which was wonderful after our 12 hour flight. The location was perfect from the train station and access to the trams. Very highly recommend.

Before we even booked the hotel, I had reached out to the front desk. They were quick to answer, friendly and helpful. Upon arrival, we were delighted to find out that one of the two of our rooms was ready early so we were able to check in and clean up which was wonderful after our 12 hour flight. The location was perfect from the train station and access to the trams. Very highly recommend.

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AI-genererad sammanfattning baserad på de senaste gästrecensionerna

Läge

Exceptionellt praktiskt läge för Frankfurt Hauptbahnhof, spårvagnar och gångavstånd till centrala sevärdheter. Många varnar för att det omedelbara området kan kännas otryggt eller sjaskigt på natten, med hemlöshet, skräp och närhet till red light district.

Relaterade gästrecensioner

10

Mark

26 sep. 2025

·

Stannade 3 nätter

Pros- Lovely, clean hotel, close to the train station. Neg- Very close to red light district with local area run down and dirty.

Pros- Lovely, clean hotel, close to the train station. Neg- Very close to red light district with local area run down and dirty.

10

David

5 dec. 2025

·

Stannade 1 natt

Convenient to train station although area little dodgy at night...near red-light district? Hotel allowed easy check in. Spacious room. Excellent breakfast.

Convenient to train station although area little dodgy at night...near red-light district? Hotel allowed easy check in. Spacious room. Excellent breakfast.

10

MOISES

18 juni 2025

·

Stannade 13 nätter

Nice Hotel in the center of Frankfurt. Clean and convenient to all type of transportation. Frankfurt is a beautiful city with the great history, and easy to enjoy all their attractions.

Nice Hotel in the center of Frankfurt. Clean and convenient to all type of transportation. Frankfurt is a beautiful city with the great history, and easy to enjoy all their attractions.

8

Patrick

17 sep. 2025

·

Stannade 2 nätter

Near the main train station. Lots of homelessness and streets dirty. Hotel next to adult shop.

Near the main train station. Lots of homelessness and streets dirty. Hotel next to adult shop.

10

Takashi

21 sep. 2024

·

Stannade 1 natt

駅から５分のロケーション。さすがメルキュール、とても快適でした。大変お勧めです。

駅から５分のロケーション。さすがメルキュール、とても快適でした。大変お勧めです。

8

Wahid

24 aug. 2024

·

Stannade 4 nätter

The hotel is a 2-minute walk from the main train station, which is very convenient. There are plenty of food options within a few blocks. The staff are very nice. However, the room was smaller than it appeared in the pictures. I reserved a queen bed but received two twin mattresses, which were uncomfortable and fell apart quickly. The bedding and pillows were not comfortable either. Additionally, the area around the hotel is not ideal, with many people struggling with addiction sleeping on the streets nearby, which detracts from the overall experience.

The hotel is a 2-minute walk from the main train station, which is very convenient. There are plenty of food options within a few blocks. The staff are very nice. However, the room was smaller than it appeared in the pictures. I reserved a queen bed but received two twin mattresses, which were uncomfortable and fell apart quickly. The bedding and pillows were not comfortable either. Additionally, the area around the hotel is not ideal, with many people struggling with addiction sleeping on the streets nearby, which detracts from the overall experience.

8

KIM

25 sep. 2024

·

Stannade 1 natt

중앙역 바로 앞 쪽에 위치해 있어서 이동하기 좋음 강변 접근도 좋고 뢰머 광장도 걸어서 십분 정도의 거리

중앙역 바로 앞 쪽에 위치해 있어서 이동하기 좋음 강변 접근도 좋고 뢰머 광장도 걸어서 십분 정도의 거리

8

Derek

6 sep. 2024

·

Stannade 2 nätter

Great Hotel , but dangerous area

Great Hotel , but dangerous area

10

Brittany

30 dec. 2025

·

Stannade 1 natt

Before we even booked the hotel, I had reached out to the front desk. They were quick to answer, friendly and helpful. Upon arrival, we were delighted to find out that one of the two of our rooms was ready early so we were able to check in and clean up which was wonderful after our 12 hour flight. The location was perfect from the train station and access to the trams. Very highly recommend.

Before we even booked the hotel, I had reached out to the front desk. They were quick to answer, friendly and helpful. Upon arrival, we were delighted to find out that one of the two of our rooms was ready early so we were able to check in and clean up which was wonderful after our 12 hour flight. The location was perfect from the train station and access to the trams. Very highly recommend.

8

Moises

4 nov. 2025

·

Stannade 5 nätter

Very convenient location to Central Station. Great access to Messe from here. Walking distance to touristic areas like Alte Oper or Zeil. Great staff and rooms are very good comparing with European standards. Located next to a sex shop, many beggars and junkies in the area, specially at night. Not so nice, but somehow in Europe doesn't feel specially unsafe.

Very convenient location to Central Station. Great access to Messe from here. Walking distance to touristic areas like Alte Oper or Zeil. Great staff and rooms are very good comparing with European standards. Located next to a sex shop, many beggars and junkies in the area, specially at night. Not so nice, but somehow in Europe doesn't feel specially unsafe.

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AI-genererad sammanfattning baserad på de senaste gästrecensionerna

Måltider

Frukosten får brett beröm för att vara riklig, varierad och av god kvalitet. Några nämner ett begränsat schema under helgdagar och, mer sällan, att den kändes enkel.

Relaterade gästrecensioner

10

David

5 dec. 2025

·

Stannade 1 natt

Convenient to train station although area little dodgy at night...near red-light district? Hotel allowed easy check in. Spacious room. Excellent breakfast.

Convenient to train station although area little dodgy at night...near red-light district? Hotel allowed easy check in. Spacious room. Excellent breakfast.

8

Knut

26 feb. 2023

·

Stannade 2 nätter

Fint lite sentrumsnært hotell. Hotellet ligger helt ved Frankfurt Main togstasjon. Moderne og fint, litt små rom, men absolutt bra Litt kjedelig frokost

Fint lite sentrumsnært hotell. Hotellet ligger helt ved Frankfurt Main togstasjon. Moderne og fint, litt små rom, men absolutt bra Litt kjedelig frokost

10

Paulo Roberto

23 dec. 2025

·

Stannade 1 natt

Quarto confortável com cafeteira, chaleira e frigobar, boa cama e chuveiro muito muito bom, muito limpo. Café da manhã excelente num ambiente muito agradável. A localização é ótima, muito próximo à Estação Central de Frankfurt. Tudo muito perto. Sempre que voltarmos à Frankfurt esse hotel será nossa primeira opção com certeza.

Quarto confortável com cafeteira, chaleira e frigobar, boa cama e chuveiro muito muito bom, muito limpo. Café da manhã excelente num ambiente muito agradável. A localização é ótima, muito próximo à Estação Central de Frankfurt. Tudo muito perto. Sempre que voltarmos à Frankfurt esse hotel será nossa primeira opção com certeza.

8

Yamamoto

2 jan. 2025

·

Stannade 1 natt

2024-2025の年越しで滞在しました付近の治安は少し心配ですが、ホテルはとても綺麗でスタッフの方々も親切でした朝食付きプランを予約していましたが、1/1は7:00からの朝食はやっておらず9:00からのNew Year Brunchのみとのことで、私たちは時間の都合で食べることができなかったのが残念です

2024-2025の年越しで滞在しました付近の治安は少し心配ですが、ホテルはとても綺麗でスタッフの方々も親切でした朝食付きプランを予約していましたが、1/1は7:00からの朝食はやっておらず9:00からのNew Year Brunchのみとのことで、私たちは時間の都合で食べることができなかったのが残念です

10

fuat

3 nov. 2024

·

Stannade 1 natt

Heb daar vaker overnacht, locatie is goed, geen lawaai van buiten, mooie kamer, uitstekend ontbijt, ruime keuze.

Heb daar vaker overnacht, locatie is goed, geen lawaai van buiten, mooie kamer, uitstekend ontbijt, ruime keuze.

10

PERVEZ

20 juni 2024

·

Stannade 8 nätter

People were good. Got a very good service with a smile. Breakfast spread was good

People were good. Got a very good service with a smile. Breakfast spread was good

8

Juan Enrique

27 nov. 2024

·

Stannade 1 natt

Habitacion muy bien equipada y completa. Desayuno muy completo y variado, todo de primera calidad.

Habitacion muy bien equipada y completa. Desayuno muy completo y variado, todo de primera calidad.

10

Erik

8 dec. 2025

·

Stannade 1 natt

Hyggelige og rolig. Lite støy, god frokost, hyggelig betjening.

Hyggelige og rolig. Lite støy, god frokost, hyggelig betjening.

8

J

3 dec. 2025

·

Stannade 1 natt

Habitación muy completa, buen espacio para trabajo, climatización excelente, Minibar para uso privado, disponibilidad de cafetera de capsulas y hervidor de agua. Baño suficientemente grande. Cama comoda. Desayuno excelente, completo y de calidad.

Habitación muy completa, buen espacio para trabajo, climatización excelente, Minibar para uso privado, disponibilidad de cafetera de capsulas y hervidor de agua. Baño suficientemente grande. Cama comoda. Desayuno excelente, completo y de calidad.

10

Juan Enrique

3 feb. 2026

·

Stannade 1 natt

Habitacion de tamaño medio, baño algo pequeño. Muy bien equipada, con Aire Acondicionado, calefaccion, nevera, servicio de cafetera de capsulas + hervidor de agua, botella de agua gratis, buena mesa de trabajo y muy iluminada la habitacion en general. Buena cama para descansar. Desayuno amplio, variado y de calidad.

Habitacion de tamaño medio, baño algo pequeño. Muy bien equipada, con Aire Acondicionado, calefaccion, nevera, servicio de cafetera de capsulas + hervidor de agua, botella de agua gratis, buena mesa de trabajo y muy iluminada la habitacion en general. Buena cama para descansar. Desayuno amplio, variado y de calidad.

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AI-genererad sammanfattning baserad på de senaste gästrecensionerna

10

Annika

20 dec. 2025

·

Stannade 2 nätter

Rent rum, bra sängar, tyst

Rent rum, bra sängar, tyst

10

Marcos

för 2 veckor sedan

·

Stannade 1 natt

Quarto limpo e confortável. Café da manhã bem gostoso e sortido

Quarto limpo e confortável. Café da manhã bem gostoso e sortido

10

Carlo

för 2 veckor sedan

·

Stannade 1 natt

Bom hotel, tudo de bom, ótimo café da manhã.

Bom hotel, tudo de bom, ótimo café da manhã.

10

Juan Enrique

1 sep. 2026

·

Stannade 1 natt

Sin comentarios, excelente servicio.

Sin comentarios, excelente servicio.

6

Takayuki

28 aug. 2026

·

Stannade 1 natt

設備は古い、エアコンはうるさい、ドライヤーは故障していた。

設備は古い、エアコンはうるさい、ドライヤーは故障していた。

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