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Backstage Boutique SPA & Lifestyle Hotel

418 $US

/nuit

Moyenne pour septembre

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Prix pour Backstage Boutique SPA & Lifestyle Hotel

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418 $US

/nuit

Moyenne pour septembre

Prix moyens mensuels

À Backstage Boutique SPA & Lifestyle Hotel, les prix par nuit s'élèvent en moyenne à 372 $US pendant le mois le moins cher (novembre) et à 888 $US pendant le mois le plus cher (février), sur la base des 12 derniers mois.

Prix moyen par nuit à Backstage Boutique SPA & Lifestyle Hotel selon le mois, sur les 12 derniers mois (USD)
Mois	Prix moyen
janvier	589 $US
février	888 $US
mars	656 $US
avril	503 $US
mai	407 $US
juin	387 $US
juillet	375 $US
août	483 $US
septembre	418 $US
octobre	386 $US
novembre	372 $US
décembre	698 $US

Le plus cher : février (env. 888 $US)

Le moins cher : novembre (env. 372 $US)

À propos de cet établissement

Luxury hotel in Zermatt with a full-service spa, outdoor heated pool, and stunning views near ski paradise.

Navette aéroport
Restaurant
Piscine
Chambres non-fumeurs
Organisation d'excursions
Courts de tennis

Emplacement

Hofmattstrasse 4, Centre-ville de Zermatt, Zermatt, Suisse

Plus d'informations sur l'emplacement

Options de chambre

8

Sky & Stars Suite

Détails de la chambre

1 Grand Lit Double

Couchages 3

861 ft²

Vue sur la montagne

Balcon

Climatisation

Chauffage

Cuisine

Accessible par escalier

Cheminée

9

Cozy Art Double Room

Détails de la chambre

1 Grand Lit Double

Couchages 2

237 ft²

Balcon

Climatisation

Chauffage

Coffre-fort

Cheminée

11

Cube-Loft

Détails de la chambre

1 Grand Lit Double

et

1 Canapé-Lit

Couchages 3

452 ft²

Balcon

Climatisation

Chauffage

Coffre-fort

Cheminée

5

Deluxe Double Room with Matterhorn View

Détails de la chambre

1 Grand Lit Double

Couchages 2

291 ft²

Vue sur la montagne

Balcon

Climatisation

Chauffage

Coffre-fort

Cheminée

7

Family Suite Cube-Loft

Détails de la chambre

1 Grand Lit Double

et

2 Lits Simples

Couchages 4

506 ft²

Balcon

Climatisation

Chauffage

Coffre-fort

Cheminée

8

Chambre Deluxe

Détails de la chambre

1 Grand Lit Double

Couchages 2

291 ft²

Vue sur la montagne

Balcon

Climatisation

Chauffage

Coffre-fort

Cheminée

Avis des voyageurs sur Backstage Boutique SPA & Lifestyle Hotel

9

Fabuleux

Basé sur 1 616 avis vérifiés

Qui séjourne ici ?

Affaires

2%

Couples

65%

Familles

18%

Groupes

9%

Solo

3%

Ce qu'en disent des voyageurs

Résumé généré par l'IA basé sur les avis récents des voyageurs

Au Backstage Boutique SPA Hotel, les voyageurs soulignent systématiquement l'emplacement central et pratique, le personnel accueillant, le design artistique distinctif et un spa remarquable – souvent inclus – tandis que beaucoup louent également le délicieux petit-déjeuner et la vue sur les montagnes, notamment les balcons orientés vers le Cervin.

Équipements

Propreté

Chambres

Service

Emplacement

Repas

Ces informations vous ont-elles été utiles ?

Ce qu'en disent des voyageurs

Au Backstage Boutique SPA Hotel, les voyageurs soulignent systématiquement l'emplacement central et pratique, le personnel accueillant, le design artistique distinctif et un spa remarquable – souvent inclus – tandis que beaucoup louent également le délicieux petit-déjeuner et la vue sur les montagnes, notamment les balcons orientés vers le Cervin.

Les chambres suscitent des commentaires mitigés : plusieurs sont compactes avec des agencements originaux et une intimité limitée dans la salle de bain. Des bruits provenant des couloirs ou des terrasses et des problèmes occasionnels de maintenance ou de climatisation apparaissent dans quelques commentaires, et la fiabilité du Wi-Fi a été critiquée une fois. Idéal pour les voyageurs à l'aise avec le caractère unique des boutiques-hôtels.

Équipements

Propreté

Chambres

Service

Emplacement

Repas

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Équipements

Les installations de spa et de bien-être sont constamment saluées pour leur caractère unique, leur immersion et leur inclusion pour les clients ; plusieurs mettent en avant les saunas et les espaces de détente. Un commentaire mentionne un personnel de spa peu serviable, mais la plupart des commentaires sont très positifs.

Avis de voyageur à ce sujet

10

Sidney

3 févr. 2023

·

A séjourné 3 nuits

Overall this was a great experience and I would definitely recommend this hotel to anyone. The owner, amenities, restaurant, and overall staff was superb. My only complaint is of the staff member in charge of the spa facilities, he was a little rude.

Overall this was a great experience and I would definitely recommend this hotel to anyone. The owner, amenities, restaurant, and overall staff was superb. My only complaint is of the staff member in charge of the spa facilities, he was a little rude.

10

Lindsey

22 juil. 2025

·

A séjourné 2 nuits

Absolutely lovely stay in the family suite. The staff stored our luggage for us, when we arrived earlier than expected. The welcome tea was a wonderful surprise, and the breakfast was great. the room was beautiful, and very clean. My kids loved the use of the hot tub and cold plunge. Easily walkable from the train station, and great location downtown!! Would absolutely come back!

Absolutely lovely stay in the family suite. The staff stored our luggage for us, when we arrived earlier than expected. The welcome tea was a wonderful surprise, and the breakfast was great. the room was beautiful, and very clean. My kids loved the use of the hot tub and cold plunge. Easily walkable from the train station, and great location downtown!! Would absolutely come back!

10

Jocelyne

18 août 2023

·

A séjourné 1 nuit

Your property is so unique and lovely. Our "Stars and Sky" Suite was just pure beauty! Everything was just stellar! The Spa was a treat for all the senses. WELL DONE! We just loved the artistic flare. We will return for sure!

Your property is so unique and lovely. Our "Stars and Sky" Suite was just pure beauty! Everything was just stellar! The Spa was a treat for all the senses. WELL DONE! We just loved the artistic flare. We will return for sure!

10

Fahim

29 avr. 2023

·

A séjourné 2 nuits

The wellness centre is amazing! lots of relaxing rooms and great hot tub. Location is quite central. Hotel is super modern and rooms are well designed. Luxury hotel!

The wellness centre is amazing! lots of relaxing rooms and great hot tub. Location is quite central. Hotel is super modern and rooms are well designed. Luxury hotel!

10

Corinna

17 oct. 2025

·

A séjourné 2 nuits

Einzigartige Einrichtung der Zimmer. Tolles Spa, sehr nettes Personal

Einzigartige Einrichtung der Zimmer. Tolles Spa, sehr nettes Personal

10

Carmen

21 oct. 2024

·

A séjourné 2 nuits

Very nicely decorated, soft sheets, very good breakfast, very centric location. The staff were very friendly, courteous and helpful, including the bed breakfast staff. And Carmen at the front desk was great! She gave us great recommendations! Freshly squeezed OJ! Good variety of food items. The bed was very comfortable, amazing views from the deck. The spa was fantastic too and it was included. We had daily beverages in our bedroom and snacks and it was included too. We would definitely stay there again. And needless to say, Zermatt was just amazing!

Very nicely decorated, soft sheets, very good breakfast, very centric location. The staff were very friendly, courteous and helpful, including the bed breakfast staff. And Carmen at the front desk was great! She gave us great recommendations! Freshly squeezed OJ! Good variety of food items. The bed was very comfortable, amazing views from the deck. The spa was fantastic too and it was included. We had daily beverages in our bedroom and snacks and it was included too. We would definitely stay there again. And needless to say, Zermatt was just amazing!

10

Isabella

5 août 2024

·

A séjourné 4 nuits

Tolles Hotel, schönes Zimmer mit Balkon, leckeres Frühstück, schöner Wellnessbereich, freundliches Personal, zentrale Lage. Gerne wieder.

Tolles Hotel, schönes Zimmer mit Balkon, leckeres Frühstück, schöner Wellnessbereich, freundliches Personal, zentrale Lage. Gerne wieder.

8

ADRIANA

22 janv. 2026

·

A séjourné 3 nuits

O hotel fica muito bem localizado, bem no centro da cidade, rodeado de lojas e restaurantes. O spa é muito gostoso, tem varias saunas e hidromassagem na area externa. Pelas fotos o hotel parece ser bem maior do que é, mas valeu mesmo assim. É um hotel bem moderno, decoracao bem inusitada. Fiquei no quarto mais simples e achei muito pequeno, nao ficaria nele novamente.

O hotel fica muito bem localizado, bem no centro da cidade, rodeado de lojas e restaurantes. O spa é muito gostoso, tem varias saunas e hidromassagem na area externa. Pelas fotos o hotel parece ser bem maior do que é, mas valeu mesmo assim. É um hotel bem moderno, decoracao bem inusitada. Fiquei no quarto mais simples e achei muito pequeno, nao ficaria nele novamente.

10

sharon ka suet

3 sept. 2025

·

A séjourné 2 nuits

My favourite hotel in Switzerland so far ! The decor is stylish and comfortable. The staff is amazing. Our room has a balcony with the Matterhorn view. We love the breakfast and the spa. The spa is very interestingly designed and it’s free for the guests. Great experience!

My favourite hotel in Switzerland so far ! The decor is stylish and comfortable. The staff is amazing. Our room has a balcony with the Matterhorn view. We love the breakfast and the spa. The spa is very interestingly designed and it’s free for the guests. Great experience!

10

rabia

10 mai 2025

·

A séjourné 2 nuits

Very cute hotel. Beautiful view from breakfast room. Plenty of spa amenities included. 4 minute walk to train station.

Very cute hotel. Beautiful view from breakfast room. Plenty of spa amenities included. 4 minute walk to train station.

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Propreté

Les chambres sont généralement propres et le service de ménage est bien apprécié. Quelques clients ont signalé des problèmes de maintenance ou de plomberie (par exemple, un bouchon d'évier, des stores cassés, des équipements usés ou une terrasse dangereuse).

Avis de voyageur à ce sujet

8

Tania

24 sept. 2025

·

A séjourné 1 nuit

O quarto muito bom, limpo com vista para os Alpes.

O quarto muito bom, limpo com vista para os Alpes.

10

diana

11 sept. 2023

·

A séjourné 1 nuit

Very unique and clean!

Very unique and clean!

10

Lindsey

22 juil. 2025

·

A séjourné 2 nuits

Absolutely lovely stay in the family suite. The staff stored our luggage for us, when we arrived earlier than expected. The welcome tea was a wonderful surprise, and the breakfast was great. the room was beautiful, and very clean. My kids loved the use of the hot tub and cold plunge. Easily walkable from the train station, and great location downtown!! Would absolutely come back!

Absolutely lovely stay in the family suite. The staff stored our luggage for us, when we arrived earlier than expected. The welcome tea was a wonderful surprise, and the breakfast was great. the room was beautiful, and very clean. My kids loved the use of the hot tub and cold plunge. Easily walkable from the train station, and great location downtown!! Would absolutely come back!

8

brenden

1 août 2024

·

A séjourné 2 nuits

The hotel is very well located and easy to access from the shuttle station on foot with suitcases. Our room had a terrific view of the Matterhorn. The staff were very courteous and the included breakfast was sufficient. The air conditioning lacked power to cool the room in the heat of summer but it was better than no A.C at all. Would return to the same hotel in the future.

The hotel is very well located and easy to access from the shuttle station on foot with suitcases. Our room had a terrific view of the Matterhorn. The staff were very courteous and the included breakfast was sufficient. The air conditioning lacked power to cool the room in the heat of summer but it was better than no A.C at all. Would return to the same hotel in the future.

6

April

9 sept. 2023

·

A séjourné 4 nuits

Enjoyed our stay here as it was central to downtown Zermatt. The breakfast buffet included was nice and so was the spa access inclusion for guests. The room, was ok. Beds were comfortable. The complaint is in the layout of the room - it’s small and there is no privacy from the bathroom to the bedroom which makes it uncomfortable if you’re staying with others. The patios are very close to one another and that also makes it very uncomfortable if you have people who smoke staying next to you. The deck outside of our room felt unsafe to be on, it definitely needs to be repaired before someone gets hurt and the room air conditioning was the worst I’ve experienced for the price I payed for the hotel. Otherwise - staff were great, super kind.

Enjoyed our stay here as it was central to downtown Zermatt. The breakfast buffet included was nice and so was the spa access inclusion for guests. The room, was ok. Beds were comfortable. The complaint is in the layout of the room - it’s small and there is no privacy from the bathroom to the bedroom which makes it uncomfortable if you’re staying with others. The patios are very close to one another and that also makes it very uncomfortable if you have people who smoke staying next to you. The deck outside of our room felt unsafe to be on, it definitely needs to be repaired before someone gets hurt and the room air conditioning was the worst I’ve experienced for the price I payed for the hotel. Otherwise - staff were great, super kind.

8

Darren

6 août 2024

·

A séjourné 2 nuits

We loved the hotel. The room was amazing, with views of the Matterhorn and staff were always helpful. I would have given a 5 star rating, however, some of the blinds and windows were broken and the room was advertised as the Sky and Stars suite, yet some roof windows wouldn't open and were clearly broken and some of the roof blinds were either missing or broken and unable to open, one of them directly above the main bed.

We loved the hotel. The room was amazing, with views of the Matterhorn and staff were always helpful. I would have given a 5 star rating, however, some of the blinds and windows were broken and the room was advertised as the Sky and Stars suite, yet some roof windows wouldn't open and were clearly broken and some of the roof blinds were either missing or broken and unable to open, one of them directly above the main bed.

10

Louise

6 sept. 2023

·

A séjourné 1 nuit

What a fabulous hotel. Beautifully designed with great attention to design detail. Superb location, very comfortable rooms. We unfortunately didn’t have time to use the spa but it looked lovely. One minor point was that the bath towels were a bit on the small side, which was slightly at odds with the general opulence of the hotel. The staff were charming, capable and friendly.

What a fabulous hotel. Beautifully designed with great attention to design detail. Superb location, very comfortable rooms. We unfortunately didn’t have time to use the spa but it looked lovely. One minor point was that the bath towels were a bit on the small side, which was slightly at odds with the general opulence of the hotel. The staff were charming, capable and friendly.

8

Dora

25 juil. 2025

·

A séjourné 4 nuits

Ausser in der ersten Nacht, kam Wasser vom unserem Duschabfluss hoch, bis zum Zimmer und stank. Wurde dann am nächsten Tag morgens behoben. Leider ist in der Nacht niemand im Hotel. Das war für uns etwas beängstigend. Abends um 23.00 Uhr kam zum ersten Mal Wasser, wir schliefen schon) und später nochmals. Ansonsten waren wir sehr zufrieden.

Ausser in der ersten Nacht, kam Wasser vom unserem Duschabfluss hoch, bis zum Zimmer und stank. Wurde dann am nächsten Tag morgens behoben. Leider ist in der Nacht niemand im Hotel. Das war für uns etwas beängstigend. Abends um 23.00 Uhr kam zum ersten Mal Wasser, wir schliefen schon) und später nochmals. Ansonsten waren wir sehr zufrieden.

8

Oliver

24 sept. 2024

·

A séjourné 3 nuits

Decent hotel. Renovated in 2012 so starting to feel a little bit tired around the edges. Great location

Decent hotel. Renovated in 2012 so starting to feel a little bit tired around the edges. Great location

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Chambres

Les chambres présentent un design artistique audacieux et certaines offrent une vue imprenable sur le Cervin. Cependant, plusieurs commentaires font état de chambres de taille réduite, d'agencements originaux avec une intimité limitée dans la salle de bain, de bruits occasionnels provenant des couloirs ou des terrasses, ainsi que de problèmes sporadiques avec la climatisation ou le Wi-Fi.

Avis de voyageur à ce sujet

8

Tania

24 sept. 2025

·

A séjourné 1 nuit

O quarto muito bom, limpo com vista para os Alpes.

O quarto muito bom, limpo com vista para os Alpes.

8

brenden

1 août 2024

·

A séjourné 2 nuits

The hotel is very well located and easy to access from the shuttle station on foot with suitcases. Our room had a terrific view of the Matterhorn. The staff were very courteous and the included breakfast was sufficient. The air conditioning lacked power to cool the room in the heat of summer but it was better than no A.C at all. Would return to the same hotel in the future.

The hotel is very well located and easy to access from the shuttle station on foot with suitcases. Our room had a terrific view of the Matterhorn. The staff were very courteous and the included breakfast was sufficient. The air conditioning lacked power to cool the room in the heat of summer but it was better than no A.C at all. Would return to the same hotel in the future.

6

April

9 sept. 2023

·

A séjourné 4 nuits

Enjoyed our stay here as it was central to downtown Zermatt. The breakfast buffet included was nice and so was the spa access inclusion for guests. The room, was ok. Beds were comfortable. The complaint is in the layout of the room - it’s small and there is no privacy from the bathroom to the bedroom which makes it uncomfortable if you’re staying with others. The patios are very close to one another and that also makes it very uncomfortable if you have people who smoke staying next to you. The deck outside of our room felt unsafe to be on, it definitely needs to be repaired before someone gets hurt and the room air conditioning was the worst I’ve experienced for the price I payed for the hotel. Otherwise - staff were great, super kind.

Enjoyed our stay here as it was central to downtown Zermatt. The breakfast buffet included was nice and so was the spa access inclusion for guests. The room, was ok. Beds were comfortable. The complaint is in the layout of the room - it’s small and there is no privacy from the bathroom to the bedroom which makes it uncomfortable if you’re staying with others. The patios are very close to one another and that also makes it very uncomfortable if you have people who smoke staying next to you. The deck outside of our room felt unsafe to be on, it definitely needs to be repaired before someone gets hurt and the room air conditioning was the worst I’ve experienced for the price I payed for the hotel. Otherwise - staff were great, super kind.

10

Lisa

5 sept. 2025

·

A séjourné 4 nuits

Very lovely staff. Room a but weird and not terribly good UX.

Very lovely staff. Room a but weird and not terribly good UX.

8

ADRIANA

22 janv. 2026

·

A séjourné 3 nuits

O hotel fica muito bem localizado, bem no centro da cidade, rodeado de lojas e restaurantes. O spa é muito gostoso, tem varias saunas e hidromassagem na area externa. Pelas fotos o hotel parece ser bem maior do que é, mas valeu mesmo assim. É um hotel bem moderno, decoracao bem inusitada. Fiquei no quarto mais simples e achei muito pequeno, nao ficaria nele novamente.

O hotel fica muito bem localizado, bem no centro da cidade, rodeado de lojas e restaurantes. O spa é muito gostoso, tem varias saunas e hidromassagem na area externa. Pelas fotos o hotel parece ser bem maior do que é, mas valeu mesmo assim. É um hotel bem moderno, decoracao bem inusitada. Fiquei no quarto mais simples e achei muito pequeno, nao ficaria nele novamente.

10

Stuart

11 juil. 2025

·

A séjourné 2 nuits

WiFi was not great

WiFi was not great

10

Pascal

22 juin 2025

·

A séjourné 3 nuits

Perfekte Lage mitten in Zermatt. Cooles Cube-Zimmer! Leckeres Frühstück.

Perfekte Lage mitten in Zermatt. Cooles Cube-Zimmer! Leckeres Frühstück.

10

sharon ka suet

3 sept. 2025

·

A séjourné 2 nuits

My favourite hotel in Switzerland so far ! The decor is stylish and comfortable. The staff is amazing. Our room has a balcony with the Matterhorn view. We love the breakfast and the spa. The spa is very interestingly designed and it’s free for the guests. Great experience!

My favourite hotel in Switzerland so far ! The decor is stylish and comfortable. The staff is amazing. Our room has a balcony with the Matterhorn view. We love the breakfast and the spa. The spa is very interestingly designed and it’s free for the guests. Great experience!

10

yumi

16 août 2025

·

A séjourné 2 nuits

駅から近い！そして何よりスタッフさんたちがとても優しくて親切でした。朝食も最高でしたし、部屋のテラスからマッターホルンが見えて素敵なホテルでした！

駅から近い！そして何よりスタッフさんたちがとても優しくて親切でした。朝食も最高でしたし、部屋のテラスからマッターホルンが見えて素敵なホテルでした！

8

Karsten

24 mai 2024

·

A séjourné 1 nuit

Amazing Hotel, but gets a 4-star for not having sound proof doors to the rooms, so you can even hear a pin drop outside. Very annoying waking up to sounds and noice during the night and day, in such an otherwise magic hotel.

Amazing Hotel, but gets a 4-star for not having sound proof doors to the rooms, so you can even hear a pin drop outside. Very annoying waking up to sounds and noice during the night and day, in such an otherwise magic hotel.

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Service

Le service est largement décrit comme chaleureux, attentif et prévenant, avec un personnel de réception serviable et des attentions particulières. Les points négatifs isolés comprennent l'absence de personnel de nuit et une seule plainte concernant le personnel du spa.

Avis de voyageur à ce sujet

10

Lindsey

22 juil. 2025

·

A séjourné 2 nuits

Absolutely lovely stay in the family suite. The staff stored our luggage for us, when we arrived earlier than expected. The welcome tea was a wonderful surprise, and the breakfast was great. the room was beautiful, and very clean. My kids loved the use of the hot tub and cold plunge. Easily walkable from the train station, and great location downtown!! Would absolutely come back!

Absolutely lovely stay in the family suite. The staff stored our luggage for us, when we arrived earlier than expected. The welcome tea was a wonderful surprise, and the breakfast was great. the room was beautiful, and very clean. My kids loved the use of the hot tub and cold plunge. Easily walkable from the train station, and great location downtown!! Would absolutely come back!

10

Rahul

13 sept. 2025

·

A séjourné 2 nuits

Review I recently had the pleasure of staying at an amazing hotel that exceeded all expectations. The room was uniquely designed, offering a blend of comfort and aesthetic charm that made our stay memorable. What truly set this experience apart was the exceptional service. Celebrating our anniversary, we were delighted to find a beautifully set breakfast table arranged in a perfect spot, adorned with chocolates, champagne, and fresh flowers—a thoughtful gesture that added a personal touch to our celebration. The staff were outstanding, attentive, and genuinely committed to ensuring our comfort. The culinary offerings were equally impressive, with a made-to-order breakfast that featured fresh, delicious options tailored to our preferences. They have a fantastic spa too which we did not have time to visit but it looked truly exceptional. Overall, this was one of the best hospitality experiences we've ever had, marked by impeccable service, excellent amenities, and a warm, welcoming atmosphere.

Review I recently had the pleasure of staying at an amazing hotel that exceeded all expectations. The room was uniquely designed, offering a blend of comfort and aesthetic charm that made our stay memorable. What truly set this experience apart was the exceptional service. Celebrating our anniversary, we were delighted to find a beautifully set breakfast table arranged in a perfect spot, adorned with chocolates, champagne, and fresh flowers—a thoughtful gesture that added a personal touch to our celebration. The staff were outstanding, attentive, and genuinely committed to ensuring our comfort. The culinary offerings were equally impressive, with a made-to-order breakfast that featured fresh, delicious options tailored to our preferences. They have a fantastic spa too which we did not have time to visit but it looked truly exceptional. Overall, this was one of the best hospitality experiences we've ever had, marked by impeccable service, excellent amenities, and a warm, welcoming atmosphere.

10

Corinna

17 oct. 2025

·

A séjourné 2 nuits

Einzigartige Einrichtung der Zimmer. Tolles Spa, sehr nettes Personal

Einzigartige Einrichtung der Zimmer. Tolles Spa, sehr nettes Personal

10

Thyago

27 janv. 2026

·

A séjourné 1 nuit

Equipe excelente! Atendimento digno de um hotel de luxo. Foi minha melhor estadia em muito tempo, só tenho elogios!

Equipe excelente! Atendimento digno de um hotel de luxo. Foi minha melhor estadia em muito tempo, só tenho elogios!

8

Steven

11 oct. 2025

·

A séjourné 3 nuits

Great place, no taxi’s which required long waits. Thank you to Susanna, who really helped us find a taxi from the ferry late. We couldn’t thank her enough. Room was nice as was the pool. Had dinner 1-night and we are glad we did.

Great place, no taxi’s which required long waits. Thank you to Susanna, who really helped us find a taxi from the ferry late. We couldn’t thank her enough. Room was nice as was the pool. Had dinner 1-night and we are glad we did.

10

Karen

14 déc. 2025

·

A séjourné 5 nuits

The staff were wonderful. The room was beautiful. Breakfast was delicious.

The staff were wonderful. The room was beautiful. Breakfast was delicious.

10

Vipul

27 nov. 2025

·

A séjourné 1 nuit

Staff was very warm and polite ! Lady serving the breakfast at the cafe was very courteous ..

Staff was very warm and polite ! Lady serving the breakfast at the cafe was very courteous ..

10

John

23 avr. 2025

·

A séjourné 2 nuits

Where do I start. We had booked for two nights but got hit with an incredible, once in a century, snowstorm. This led to nearly 2 days of no electricity and three days of no trains leading to us needing to stay four nights instead. I can’t praise the management and staff enough for the care, service and hospitality they showered on us. What could have been a nightmare turned in to an unforgettable experience and we can’t thank them enough.

Where do I start. We had booked for two nights but got hit with an incredible, once in a century, snowstorm. This led to nearly 2 days of no electricity and three days of no trains leading to us needing to stay four nights instead. I can’t praise the management and staff enough for the care, service and hospitality they showered on us. What could have been a nightmare turned in to an unforgettable experience and we can’t thank them enough.

8

LUIZ RAUL A

20 févr. 2026

·

A séjourné 6 nuits

A equipe do hotel é super prestativa e atenciosa.

A equipe do hotel é super prestativa e atenciosa.

10

Michelle

15 mai 2025

·

A séjourné 2 nuits

Staff was incredibly gracious and helpful. Perfect location.

Staff was incredibly gracious and helpful. Perfect location.

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Emplacement

Constamment salué pour son emplacement central, facilement accessible à pied depuis la gare et proche des commerces et des restaurants. Beaucoup le décrivent comme étant au cœur de Zermatt.

Avis de voyageur à ce sujet

10

Lindsey

22 juil. 2025

·

A séjourné 2 nuits

Absolutely lovely stay in the family suite. The staff stored our luggage for us, when we arrived earlier than expected. The welcome tea was a wonderful surprise, and the breakfast was great. the room was beautiful, and very clean. My kids loved the use of the hot tub and cold plunge. Easily walkable from the train station, and great location downtown!! Would absolutely come back!

Absolutely lovely stay in the family suite. The staff stored our luggage for us, when we arrived earlier than expected. The welcome tea was a wonderful surprise, and the breakfast was great. the room was beautiful, and very clean. My kids loved the use of the hot tub and cold plunge. Easily walkable from the train station, and great location downtown!! Would absolutely come back!

8

brenden

1 août 2024

·

A séjourné 2 nuits

The hotel is very well located and easy to access from the shuttle station on foot with suitcases. Our room had a terrific view of the Matterhorn. The staff were very courteous and the included breakfast was sufficient. The air conditioning lacked power to cool the room in the heat of summer but it was better than no A.C at all. Would return to the same hotel in the future.

The hotel is very well located and easy to access from the shuttle station on foot with suitcases. Our room had a terrific view of the Matterhorn. The staff were very courteous and the included breakfast was sufficient. The air conditioning lacked power to cool the room in the heat of summer but it was better than no A.C at all. Would return to the same hotel in the future.

8

ADRIANA

22 janv. 2026

·

A séjourné 3 nuits

O hotel fica muito bem localizado, bem no centro da cidade, rodeado de lojas e restaurantes. O spa é muito gostoso, tem varias saunas e hidromassagem na area externa. Pelas fotos o hotel parece ser bem maior do que é, mas valeu mesmo assim. É um hotel bem moderno, decoracao bem inusitada. Fiquei no quarto mais simples e achei muito pequeno, nao ficaria nele novamente.

O hotel fica muito bem localizado, bem no centro da cidade, rodeado de lojas e restaurantes. O spa é muito gostoso, tem varias saunas e hidromassagem na area externa. Pelas fotos o hotel parece ser bem maior do que é, mas valeu mesmo assim. É um hotel bem moderno, decoracao bem inusitada. Fiquei no quarto mais simples e achei muito pequeno, nao ficaria nele novamente.

10

William

27 août 2025

·

A séjourné 2 nuits

Convenient to train. Super friendly staff. Good shower. Great breakfast.

Convenient to train. Super friendly staff. Good shower. Great breakfast.

10

Pascal

22 juin 2025

·

A séjourné 3 nuits

Perfekte Lage mitten in Zermatt. Cooles Cube-Zimmer! Leckeres Frühstück.

Perfekte Lage mitten in Zermatt. Cooles Cube-Zimmer! Leckeres Frühstück.

10

yumi

16 août 2025

·

A séjourné 2 nuits

駅から近い！そして何よりスタッフさんたちがとても優しくて親切でした。朝食も最高でしたし、部屋のテラスからマッターホルンが見えて素敵なホテルでした！

駅から近い！そして何よりスタッフさんたちがとても優しくて親切でした。朝食も最高でしたし、部屋のテラスからマッターホルンが見えて素敵なホテルでした！

10

Blake

21 févr. 2024

·

A séjourné 2 nuits

Very special boutique style hotel great location in the heart of the action!

Very special boutique style hotel great location in the heart of the action!

10

James

15 juin 2024

·

A séjourné 2 nuits

Beautiful, center of town, amazing!

Beautiful, center of town, amazing!

10

Michelle

15 mai 2025

·

A séjourné 2 nuits

Staff was incredibly gracious and helpful. Perfect location.

Staff was incredibly gracious and helpful. Perfect location.

10

rabia

10 mai 2025

·

A séjourné 2 nuits

Very cute hotel. Beautiful view from breakfast room. Plenty of spa amenities included. 4 minute walk to train station.

Very cute hotel. Beautiful view from breakfast room. Plenty of spa amenities included. 4 minute walk to train station.

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Repas

Le petit-déjeuner reçoit des éloges fréquents pour sa qualité et sa variété, et est généralement inclus. Plusieurs clients ont également apprécié le restaurant sur place et la nourriture en général.

Avis de voyageur à ce sujet

10

Rahul

13 sept. 2025

·

A séjourné 2 nuits

Review I recently had the pleasure of staying at an amazing hotel that exceeded all expectations. The room was uniquely designed, offering a blend of comfort and aesthetic charm that made our stay memorable. What truly set this experience apart was the exceptional service. Celebrating our anniversary, we were delighted to find a beautifully set breakfast table arranged in a perfect spot, adorned with chocolates, champagne, and fresh flowers—a thoughtful gesture that added a personal touch to our celebration. The staff were outstanding, attentive, and genuinely committed to ensuring our comfort. The culinary offerings were equally impressive, with a made-to-order breakfast that featured fresh, delicious options tailored to our preferences. They have a fantastic spa too which we did not have time to visit but it looked truly exceptional. Overall, this was one of the best hospitality experiences we've ever had, marked by impeccable service, excellent amenities, and a warm, welcoming atmosphere.

Review I recently had the pleasure of staying at an amazing hotel that exceeded all expectations. The room was uniquely designed, offering a blend of comfort and aesthetic charm that made our stay memorable. What truly set this experience apart was the exceptional service. Celebrating our anniversary, we were delighted to find a beautifully set breakfast table arranged in a perfect spot, adorned with chocolates, champagne, and fresh flowers—a thoughtful gesture that added a personal touch to our celebration. The staff were outstanding, attentive, and genuinely committed to ensuring our comfort. The culinary offerings were equally impressive, with a made-to-order breakfast that featured fresh, delicious options tailored to our preferences. They have a fantastic spa too which we did not have time to visit but it looked truly exceptional. Overall, this was one of the best hospitality experiences we've ever had, marked by impeccable service, excellent amenities, and a warm, welcoming atmosphere.

10

Oswaldo

3 déc. 2022

·

A séjourné 19 329 nuits

Excellent hotel, room was incredible, and hotel restaurant was amazing, its a Michelin star restaurant, really enjoyed staying in this property

Excellent hotel, room was incredible, and hotel restaurant was amazing, its a Michelin star restaurant, really enjoyed staying in this property

10

William

27 août 2025

·

A séjourné 2 nuits

Convenient to train. Super friendly staff. Good shower. Great breakfast.

Convenient to train. Super friendly staff. Good shower. Great breakfast.

10

Karen

14 déc. 2025

·

A séjourné 5 nuits

The staff were wonderful. The room was beautiful. Breakfast was delicious.

The staff were wonderful. The room was beautiful. Breakfast was delicious.

10

Pascal

22 juin 2025

·

A séjourné 3 nuits

Perfekte Lage mitten in Zermatt. Cooles Cube-Zimmer! Leckeres Frühstück.

Perfekte Lage mitten in Zermatt. Cooles Cube-Zimmer! Leckeres Frühstück.

10

Sabine

11 août 2025

·

A séjourné 2 nuits

The most beautiful stay in Zermatt. Everyone was amazingly friendly and welcoming. The food is incredible. The room was outstanding! Modern twist what made it super exciting and beautiful! We loved it and will be back!

The most beautiful stay in Zermatt. Everyone was amazingly friendly and welcoming. The food is incredible. The room was outstanding! Modern twist what made it super exciting and beautiful! We loved it and will be back!

10

sharon ka suet

3 sept. 2025

·

A séjourné 2 nuits

My favourite hotel in Switzerland so far ! The decor is stylish and comfortable. The staff is amazing. Our room has a balcony with the Matterhorn view. We love the breakfast and the spa. The spa is very interestingly designed and it’s free for the guests. Great experience!

My favourite hotel in Switzerland so far ! The decor is stylish and comfortable. The staff is amazing. Our room has a balcony with the Matterhorn view. We love the breakfast and the spa. The spa is very interestingly designed and it’s free for the guests. Great experience!

10

Vipul

27 nov. 2025

·

A séjourné 1 nuit

Staff was very warm and polite ! Lady serving the breakfast at the cafe was very courteous ..

Staff was very warm and polite ! Lady serving the breakfast at the cafe was very courteous ..

8

Pam

8 févr. 2023

·

A séjourné 4 nuits

Great location small room great restaurant for dinner and breakfast staff was nice and informative

Great location small room great restaurant for dinner and breakfast staff was nice and informative

10

yumi

16 août 2025

·

A séjourné 2 nuits

駅から近い！そして何よりスタッフさんたちがとても優しくて親切でした。朝食も最高でしたし、部屋のテラスからマッターホルンが見えて素敵なホテルでした！

駅から近い！そして何よりスタッフさんたちがとても優しくて親切でした。朝食も最高でしたし、部屋のテラスからマッターホルンが見えて素敵なホテルでした！

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

10

Andrea

16 août 2026

·

A séjourné 2 nuits

Super séjour ! Belle accueil et chambres à la hauteur

Super séjour ! Belle accueil et chambres à la hauteur

10

Abdelmalek

23 juil. 2026

·

A séjourné 1 nuit

Très bonne accueil du personnel, chambre originale et espace bien être magnifique

Très bonne accueil du personnel, chambre originale et espace bien être magnifique

6

Sarah

6 août 2023

·

Hôtel au design assez spécial mais malheureusement mal conçu, surtout la salle de bain. On entend tout ce qui se passe. Aucune intimité! Nous avions une chambre « cube » qui s’est révélée très dangereuse au cours de la nuit lorsque l’on descend du lit et que la lumière est éteinte. J’ai failli tomber et je me suis fait très mal en n’accrochent.

Hôtel au design assez spécial mais malheureusement mal conçu, surtout la salle de bain. On entend tout ce qui se passe. Aucune intimité! Nous avions une chambre « cube » qui s’est révélée très dangereuse au cours de la nuit lorsque l’on descend du lit et que la lumière est éteinte. J’ai failli tomber et je me suis fait très mal en n’accrochent.

6

Lee

il y a 2 semaines

·

A séjourné 1 nuit

This is quite a unique and quirky hotel. It's obviously high end, but there's just a couple of small details that have been overlooked. The bathroom layout is unconventional. The sink is in the bedroom area, the toilet and shower are both in separate cubicles. There is nowhere in the shower cubicle to hang a towel, so you need to be comfortable with who you're sharing your room with, as you have to open the shower to get a towel. The pillows on the bed are quite possibly the WORST pillows I've ever had in any hotel ever, they are so soft, they become completely flat when you sleep and the bed was rock hard. Had two terrible nights sleep as a result. The room was very well equipped though.

This is quite a unique and quirky hotel. It's obviously high end, but there's just a couple of small details that have been overlooked. The bathroom layout is unconventional. The sink is in the bedroom area, the toilet and shower are both in separate cubicles. There is nowhere in the shower cubicle to hang a towel, so you need to be comfortable with who you're sharing your room with, as you have to open the shower to get a towel. The pillows on the bed are quite possibly the WORST pillows I've ever had in any hotel ever, they are so soft, they become completely flat when you sleep and the bed was rock hard. Had two terrible nights sleep as a result. The room was very well equipped though.

6

Isabella

il y a 2 semaines

·

A séjourné 2 nuits

Vers clean and big room. Very comfy bed and very helpful personnel. Not much intimacy with toilet and shower if you share a room with someone

Vers clean and big room. Very comfy bed and very helpful personnel. Not much intimacy with toilet and shower if you share a room with someone

Politiques de l’établissement

Instructions d’arrivée

Tout ce que vous devez savoir pour une arrivée en douceur.

Arrivée

Départ

De 15:00 à 22:30

Avant 11:00

Bon à savoir

Politiques et informations supplémentaires sur cet établissement.

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Les réponses instantanées de l'IA sont basées sur les informations de l'hôtel

Prix pour les dates à venir

septembre 2026

octobre 2026

Moins cher

Plus cher

Prix moyen par nuit sur l'ensemble des offres, taxes et frais compris.

Prix en USD pour 2 voyageurs, mis à jour quotidiennement.

Check-in time starts at15:00Check-in time ends at22:00Check-out time ends at11:00

Pets
Service animals are allowed;Service animals are exempt from fees/restrictions;Only dogs are allowed;Pets allowed;Pet fee: CHF 15 per pet, per day; Service animals are exempt from fees;

Front Desk Services
The front desk is open daily from 7:30 AM - 10:30 PM. If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation. The front desk is staffed during limited hours. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Zermatt is in a car-free zone and can be reached only by train.

Identification
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges;

Children And Extra Bed Policy
Extra-person charges may apply and vary depending on property policy; This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room; Children 6 years old and younger stay free when occupying the parent or guardian's room, using existing bedding;

Dining
Grab a bite to eat at one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. A complimentary continental breakfast is served daily from 7:30 AM to 10:30 AM.

Mandatory Fees And Taxes

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.