Name: Hotel Muse Bangkok, Autograph Collection
Address: 55/555 Langsuan Road, Lumpini, Pathumwan, Chidlom, Bangkok, Thailand, Bangkok, Bangkok Province, TH
Price range: US$110–US$153 per night
Rating: 8.65

What guests think

At Hotel Muse Bangkok, Autograph Collection by Marriott, travelers praise the friendly, attentive staff, central location, and distinctive 1920s-inspired, moody design, while noting recurring downsides like a small pool, dim lighting, dated areas, and occasional cleanliness or maintenance issues.

Rooms are often spacious and comfortable with stylish decor and some high-floor views. Many highlight good breakfasts and popular rooftop and on-site restaurants, though some find breakfast quality reduced, prices high, or room service ending earlier than expected. Expect a characterful boutique stay in a convenient area, with charm outweighing some aging details and uneven upkeep.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities center on a popular rooftop bar and a pool with views, but both are small; occasional event closures occur for the rooftop. The gym (and sauna) are available but basic, and elevator waits are reported.

Related guest reviews

8

Peter

14 Apr 2025

·

Stayed 2 nights

Schönes Hotel im Stil der 20er Jahre, fußläufig zum world Shopping Center. Große Zimmer, sehr sauber. Die einzigen Dinge die nicht optimal waren: einer der Aufzüge hat nicht funktioniert, weswegen man sehr lange warten musste und die Matratzen sind nicht besonders bequem Abgesehen davon alles top

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4

Connie

7 Aug 2024

·

Stayed 4 nights

When check in:- 1) Booger and nose hair on the toilet wash basin 2) Bedbug on coach 3) Bedbug on light blue baby pillow 4) Folded the information photo page of my new passport with no reason after photocopying 5) 24/F roof bar / sky bar is blocked. 6) Outdoor pool side is extremely dirty and bad smell from swimming pool. 7) People from Muse overall is good.

10

Kong

15 Dec 2022

·

Stayed 19,341 nights

Excellent customer service and the whole staff is so kind! I contacted them a couple weeks prior to my trip to schedule transportation from the airport to hotel (5 AM arrival) and the person was very helpful, and made it a smooth and easy process. The rooftop hotel bar was cute with a nice view. The gym and pool are on the smaller side but very clean. I love the area as well. Lots of food options nearby and walkable to Lumphini park. I loved everything about my stay here. Thank you!

8

Kerren

21 Dec 2024

·

Stayed 2 nights

Hotel itself is very quaint. Cool decor, attentive staff. Much smaller than it seems in the pictures, the pool is pretty pathetic although looks good in photos. Breakfast was good - lots of variety. Not much going on in that area but walkable to a couple of the big malls. Room was nice and large.

10

Justin

30 Jan 2025

·

Stayed 2 nights

Really nice hotel with everything I needed. Gym, Sauna, and pool. Nice steakhouse and very friendly employees. Comfortable beds.

10

Koichi

5 Jul 2025

·

Stayed 4 nights

Fancy, but well behaved. Location is also perfect. Only one thing is that fitness facility is poor.

10

Alison

11 Mar 2025

·

Stayed 3 nights

Excellent hotel. Beautiful rooftop bar and perfect location for travelling around Bangkok. Lovely breakfast each morning. Excellent value for money stay!

10

Alison

22 Nov 2024

·

Stayed 4 nights

Loved this hotel. It’s a little dark but they’re going with the Speak Easy 20’s theme. We had a corner room, it was big, comfortable and just what we needed after a long flight to Bangkok. The shower is wonderful , the deep bathtub was amazing after a long day, and the hair, body products were delicious lemongrass fragrance. The only negatives were the tiny pool for such a large hotel, we were lucky we always got a sun lounger, but many did not and left the pool area frustrated. The rooftop Speak Easy/ restaurant is tiny as well, it doesn’t look anything like the photos on their website. it’s filled with cigarette smokers…the female staff are rude up on the Speak Easy rooftop, but, the male server and bartender, were delightful! The food was pretty good, smaller plates for the price, but then again, it’s a fancy hotel in Bangkok and that is expensive these days! Overall we had a nice stay. Mr. A is a doll and most of the staff are very friendly. The nighttime desk staff, not so much … but the positives outweighed the negatives. I’d stay here again.

10

Siri

8 Jan 2025

·

Stayed 3 nights

Great hotel with a nice location and a really nice roof top bar. Can absolutely recommend for some nights in Bangkok.

2

krystal

24 Jun 2024

·

Stayed 3 nights

Nothing like a 5star! I checked in and left within a couple of hours as it was so dirty. I have asthma and a dust allergy, and as soon as I was in the room I could feel it wasn’t clean. Dust up the walls, bed frame, behind the bed etc. all glass surfaces were dirty, big sticky stain in the bath, even the coffee/tea tray inside a cupboard was dirty!the couch in the room was badly soiled and there was so much wear and tear in general, the room was very tired. The hallways and lifts were the same, carpets were filthy! . My booking was refundable minus the first night fee. The hotel flat out refused to do a 100% refund for me, despite it being no fault of my own. The reason being “we cannot resell your room”! I was shown a second room and it was the same standard, so clearly not a one off. I didn’t feel comfortable staying here and stressed that if I did, I’d likely wake up unwell. The didn’t care and insisted on charging me. I gave up and went elsewhere, it was close to 11pm and I was getting nowhere. The rooftop was also closed to guests for a private event as was the basement bar/restaurant. On a Friday night! And one of the reasons I chose it. This was not mentioned anywhere before booking. Room service also finished at 10/10.30. For Thailand it’s expensive for the quality of room / hotel. Plenty more options close by which are of a higher standard.

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Cleanliness

Cleanliness feedback is mixed: many describe rooms as clean or spotless, but several report inconsistent housekeeping and serious lapses such as cockroaches, musty or dusty rooms, and a dirty pool area.

Related guest reviews

8

angel

4 Apr 2024

·

Stayed 3 nights

Property was nice the only thing I didn’t like was my room smelled musty sweat. Other than that I liked the place!

10

Steven

21 Sept 2023

·

Stayed 2 nights

The staff welcomed us from the very beginning, providing us with an upgraded room at no charge. They also help us with tours, airport, transportation, places to eat, and they cleaned our room immaculately.

6

Lut Sau

16 Sept 2024

·

Stayed 3 nights

The room is not clean, we see cockroach in the table, luckily we had changed the room, however the room was not the same room that we booked.

10

Simon

1 Nov 2025

·

Stayed 4 nights

Clean room

8

Babak

14 Oct 2025

·

Stayed 6 nights

Clean rooms, polite staff, great breakfast

4

Connie

7 Aug 2024

·

Stayed 4 nights

When check in:- 1) Booger and nose hair on the toilet wash basin 2) Bedbug on coach 3) Bedbug on light blue baby pillow 4) Folded the information photo page of my new passport with no reason after photocopying 5) 24/F roof bar / sky bar is blocked. 6) Outdoor pool side is extremely dirty and bad smell from swimming pool. 7) People from Muse overall is good.

2

Ka Hei Karen

9 Jul 2025

·

Stayed 6 nights

The interior is too dark, the ambience is creepy, the carpet has an unpleasant smell. The room looks old and very dark, the air con was loud with a slight unpleasant smell. The wardrobe knob was loose and fell down as soon as we tried to open the wardrobe door. The worst of all, they were cockroaches in the toilet. Definitely NOT what I expected with the price I paid in Bangkok.

6

iain alexander

18 Nov 2024

·

Stayed 12 nights

Housekeeping at an all time low . Room not cleaned properly for days . Bathroom was never cleaned . Cups and glasses not replaced after use and just the bed straightened. After complaint, the management took photos of the state after housekeeping had finished I was invited to a small fruit platter as compensation Worst of all I left my valuable watch by the safe when I checked out , phoned up when I got home and they didn’t find it . Reported it to Marriot but after a few patronising emails I have given up. Hotel looked very shabby and well past its prime Avoid if possible.. so many good and honest hotels in the same area

10

Hans-Petter

2 Nov 2025

·

Stayed 2 nights

Great and helpful staff, spotless room. Good breakfast

2

krystal

24 Jun 2024

·

Stayed 3 nights

Nothing like a 5star! I checked in and left within a couple of hours as it was so dirty. I have asthma and a dust allergy, and as soon as I was in the room I could feel it wasn’t clean. Dust up the walls, bed frame, behind the bed etc. all glass surfaces were dirty, big sticky stain in the bath, even the coffee/tea tray inside a cupboard was dirty!the couch in the room was badly soiled and there was so much wear and tear in general, the room was very tired. The hallways and lifts were the same, carpets were filthy! . My booking was refundable minus the first night fee. The hotel flat out refused to do a 100% refund for me, despite it being no fault of my own. The reason being “we cannot resell your room”! I was shown a second room and it was the same standard, so clearly not a one off. I didn’t feel comfortable staying here and stressed that if I did, I’d likely wake up unwell. The didn’t care and insisted on charging me. I gave up and went elsewhere, it was close to 11pm and I was getting nowhere. The rooftop was also closed to guests for a private event as was the basement bar/restaurant. On a Friday night! And one of the reasons I chose it. This was not mentioned anywhere before booking. Room service also finished at 10/10.30. For Thailand it’s expensive for the quality of room / hotel. Plenty more options close by which are of a higher standard.

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Rooms

Rooms are frequently spacious, stylish and comfortable with a distinctive vintage look and some high-floor views. Some guests note aging fittings and maintenance quirks, like old mattresses, plumbing issues or awkward shower design, plus occasional Wi-Fi frustrations.

Related guest reviews

6

ANNA

12 Jul 2024

·

Stayed 3 nights

It’s a long walk to Central World is 15 mins. Not ideal under the July weather. The amenities around the hotel is not bad. The hair dryer wire is so short to use. Strange choice for guest to use. The lighting is indeed too dim. The shower cap is so thick not comfortable. The refund of the deposit is said up take 14 days. This is so long.

10

Henrik

16 Feb 2025

·

Stayed 1 night

Spacious corner room, breakfast was quite average and the staff very service minded.

8

Nancy

25 Dec 2025

·

Stayed 3 nights

Room was clean. Staff was excellent. The toilet had low water pressure so didn't flush so well. Otherwise a very nice hotel.

10

Diane K

29 Sept 2025

·

Stayed 1 night

Great overall facilities, excellent staff and service. Restaurant service and food was great. Shower design allowed for too much water to get onto the marble floors and lighting in the bathrooms wasn't sufficient, but otherwise the room was great.

4

Tu Liang

31 Dec 2023

·

Stayed 2 nights

King size mattress was old and sunken in. The mattress topper did not help. Toilet sink was leaking

10

Sarah

26 Aug 2025

·

Stayed 1 night

I needed a place at short notice for 1 night at a good price ans this fitted the bill and more. The hotel was really beautiful the rooms stylish and atmospheric and the service good. Would highly recommend.

10

Tamara M

24 Feb 2024

·

Stayed 3 nights

Beautiful hotel. The only oddity I would mention is the glass wall from the bathroom into the room. The beds are comfy, the pool has amazing photo potential and the staff is very nice.

8

Emil

25 Jan 2023

·

Stayed 1 night

Perfekt läge, genuint, härlig terass med pool. Dåligt Wi-Fi, tv fungerade inte

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10

Jane

29 Nov 2024

·

Stayed 5 nights

We had an amazing 5 nights here for our first trip to Bangkok- family of 6. We had 3 double rooms- corner suites. The rooms are dark, beds comfortable and the staff are so attentive and welcoming.

10

David

11 Nov 2024

·

Stayed 1 night

Lovely boutique hotel within walking distance of Ploenchit. Recently taken over by Marriott, but not to worry, it doesn’t show. Elegant retro (1920s) theme throughout. Spacious room with luxurious bathroom and very comfortable bed (I went out and bought a pillow of the same model). The rooftop balcony bar is ideal for nightcaps.

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Service

Service is widely praised as friendly, attentive and proactive, with helpful concierge support and occasional upgrades. Some report inconsistencies, including rude rooftop or night staff, slow check-in or follow-up, and rare booking or housekeeping problems.

Related guest reviews

10

Angela

15 Nov 2023

·

Stayed 8 nights

The room was beautiful and the staff were helpful and extremely friendly! They even call taxis for you and discuss pricing with them to make sure you don't get ripped off by the drivers who prey on tourists

4

Rickard

5 Nov 2025

·

Stayed 1 night

We have stayed at the Muse many times but we so a huge drop in service and much lower standard offering as breakfast. When we arrived there was a heavy rain, no one to greet us or help out with the luggage from the car. When I parked the car and was in the reception I wasn't offered a welcome juice. The check in was slow. The hotel is as always cozy and with a nice atmosphere. We did however noticed the weed smell on floor 17th. The room was nice, tidy and clean. We arrived around 8:30am for breakfast which have always been a pleasure and delight during previous visits. This time we noticed that the ala carte menu was gone and instead replaced by an egg station. The bread station isn't something to write home about with stale bread and croissants. This is a step down from being a top class breakfast to become an ordinary breakfast that any hotel offers. I'm looking forward to be contacted by the hotel, telling me if they agree or disagree with me. If no contact, I assume they don't care.

2

Pascal

4 Dec 2024

·

Stayed 3 nights

We were notified 10 days prior arrival that we will be relocated to another hotel of the Marriott group as hotel was overbooked - we booked 9months in advance. The offered hotel was a downgrade, Marriott did not bother to offer a accomodation which would be comparable. Very disappointed as i had stayed already several times at the Muse. Since Marriott took over not recommendable to book. Marriott will only take care to increase their profits and not try to honor bookings of longterm customers.

10

Kaoru

30 Nov 2025

·

Stayed 2 nights

Hotel staff were extremely helpful. They responded quickly to all of our requests, including offering a late check-out.

10

Stephen

4 Nov 2024

·

Stayed 3 nights

Great location, fabulous staff! Probably the most engaged and caring concierges I’ve ever experienced. They made everything easier, ensured we were paying fair prices for transportation, and setting up outings for us. Awesome rooftop speakeasy, great upper level pool, delicious breakfast buffet. Highly recommend.

4

Arisa

22 Aug 2024

·

Stayed 1 night

Hotel was nice and well decorated. However, the staffs were lack of manners and weren’t very polite; especially the night front desk staffs.

10

Diane K

21 Sept 2025

·

Stayed 2 nights

Exceptional staff & service.

8

Kevin

8 Dec 2024

·

Stayed 1 night

Very nice hotel. Only complaint is rude staff at the rooftop bar.

8

Pattaraporn

15 Feb 2023

·

Stayed 1 night

Overall was nice except for the staff service, it took so long to get back with the solution.

10

kamran

17 Nov 2024

·

Stayed 1 night

It was a great experience, ultra luxury. Our room was not ready at the check in time but the staff was very helpful and upgraded us to a better room 2 hours later, walie they give us another room to relax between.

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Location

Central, walkable location near BTS, parks and major malls; guests find it convenient and generally safe. A few note it can be a bit of a walk to some spots.

Related guest reviews

10

Hélène

19 Dec 2024

·

Stayed 1 night

Bien placé , calme , tout était facile

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10

Giulia

29 Dec 2024

·

Stayed 3 nights

Ottimo hotel, in posizione perfetta per visitare la città (vicina a metro e al parco). Stanza e bagno ampi, puliti e comodi. Bel rooftop bar. Zona residenziale, silenziosa manvicina a ristoranti e shopping

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8

Kerren

21 Dec 2024

·

Stayed 2 nights

Hotel itself is very quaint. Cool decor, attentive staff. Much smaller than it seems in the pictures, the pool is pretty pathetic although looks good in photos. Breakfast was good - lots of variety. Not much going on in that area but walkable to a couple of the big malls. Room was nice and large.

10

Alison

11 Mar 2025

·

Stayed 3 nights

Excellent hotel. Beautiful rooftop bar and perfect location for travelling around Bangkok. Lovely breakfast each morning. Excellent value for money stay!

10

Guohui Nigel

8 Jan 2024

·

Stayed 2 nights

Nice chic look albeit a bit of a walk from the BTS. Staff were attentive and turn down services excellent.

10

HIU MAN

14 Jul 2023

·

Stayed 3 nights

Great location. Very nice hotel. Staffs are helpful and polite. Will recommend to anyone who planing to Bangkok.

10

Michael

30 Aug 2024

·

Stayed 1 night

Great property in the best part of the city. Awesome shopping and restaurants nearby. All of the staff is very friendly and welcoming. Cool vibes on rooftop bar and lounge area. Will definitely return again without hesitation. A

10

Sendi

7 Jan 2023

·

Stayed 19,364 nights

i stayed at this hotel for 8 days, The totally experience was amazing, the staff member and cleanliness was meticulous. Hotel also walking distance to major shopping mall and BTS I would stay here again !

10

Erin

20 Apr 2023

·

Stayed 1 night

A gorgeous boutique hotel in Bangkok’s best area. Rooms/suites are fabulous, comfortable and super clean. Staff are friendly and helpful. Restaurant options are good as was the service. The area around the hotel is safe and 10/10 for walkability and access to BTS, shopping and restaurants. Highly recommend.

10

Eric

4 Jan 2023

·

Stayed 19,361 nights

Unique Roaring 20s hotel in a nice part of Bangkok. Very walkable to parks, bars, markets, metro station.

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Dining

Breakfast is frequently described as good to excellent with decent variety, and on-site venues like the rooftop bar and Medici or the steakhouse are popular. Some report a decline to average selection, higher prices, early room-service cutoff, or a food hygiene issue.

Related guest reviews

8

Trevor

11 Feb 2025

·

Stayed 3 nights

Fantastic hotel, run by excellent staff. It may seem a little dated but very much in a charming way. The breakfast was really good and varied for a hotel buffet. The only downside is that it is somewhat more expensive than many others, and if you're using it primarily as a base, that could be significant.

10

Carlos

10 Oct 2024

·

Stayed 1 night

I had a wonderful stay at the Muse Hotel in Bangkok during my recent business trip. The hotel’s 1920s-inspired style offers a unique and elegant atmosphere, adding charm to the whole experience. My room was stylish and comfortable, providing a perfect space to unwind after a busy day. The dining experience at Medici’s was a highlight, with delicious cuisine paired with captivating opera performances. The rooftop bar and speakeasy boast stunning views of Bangkok, while the ground-floor coffee shop is the perfect spot for a relaxing break. Highly recommended for those looking for a blend of elegance and modern comfort!

8

Babak

14 Oct 2025

·

Stayed 6 nights

Clean rooms, polite staff, great breakfast

4

Rickard

5 Nov 2025

·

Stayed 1 night

We have stayed at the Muse many times but we so a huge drop in service and much lower standard offering as breakfast. When we arrived there was a heavy rain, no one to greet us or help out with the luggage from the car. When I parked the car and was in the reception I wasn't offered a welcome juice. The check in was slow. The hotel is as always cozy and with a nice atmosphere. We did however noticed the weed smell on floor 17th. The room was nice, tidy and clean. We arrived around 8:30am for breakfast which have always been a pleasure and delight during previous visits. This time we noticed that the ala carte menu was gone and instead replaced by an egg station. The bread station isn't something to write home about with stale bread and croissants. This is a step down from being a top class breakfast to become an ordinary breakfast that any hotel offers. I'm looking forward to be contacted by the hotel, telling me if they agree or disagree with me. If no contact, I assume they don't care.

10

Robert D

19 Aug 2024

·

Stayed 2 nights

Top but the breakfast in the bedroom , 5/10 , the breakfast is not up to par with this hotel

8

Marc

17 Apr 2023

·

Stayed 1 night

Hotel ist in Ordnung, vielleicht eine Idee zu dunkel. Sehr gute Rooftop-Bar. Frühstück lässt etwas zu wünschen übrig, da nur wenig Auswahl.

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10

Justin

30 Jan 2025

·

Stayed 2 nights

Really nice hotel with everything I needed. Gym, Sauna, and pool. Nice steakhouse and very friendly employees. Comfortable beds.

10

Alison

11 Mar 2025

·

Stayed 3 nights

Excellent hotel. Beautiful rooftop bar and perfect location for travelling around Bangkok. Lovely breakfast each morning. Excellent value for money stay!

8

Robert

10 Jun 2024

·

Stayed 4 nights

Great hotel however the experience was marred by my wife watching a cockroach scurry out of the expresso machine look around and return home into the unit. Food cleanliness is very important and in my nation this would have had the restaurant condemned until pest removal had been successful. As a transplant recipient food safety is a major concern and this is not acceptable in a 5 star.

2

krystal

24 Jun 2024

·

Stayed 3 nights

Nothing like a 5star! I checked in and left within a couple of hours as it was so dirty. I have asthma and a dust allergy, and as soon as I was in the room I could feel it wasn’t clean. Dust up the walls, bed frame, behind the bed etc. all glass surfaces were dirty, big sticky stain in the bath, even the coffee/tea tray inside a cupboard was dirty!the couch in the room was badly soiled and there was so much wear and tear in general, the room was very tired. The hallways and lifts were the same, carpets were filthy! . My booking was refundable minus the first night fee. The hotel flat out refused to do a 100% refund for me, despite it being no fault of my own. The reason being “we cannot resell your room”! I was shown a second room and it was the same standard, so clearly not a one off. I didn’t feel comfortable staying here and stressed that if I did, I’d likely wake up unwell. The didn’t care and insisted on charging me. I gave up and went elsewhere, it was close to 11pm and I was getting nowhere. The rooftop was also closed to guests for a private event as was the basement bar/restaurant. On a Friday night! And one of the reasons I chose it. This was not mentioned anywhere before booking. Room service also finished at 10/10.30. For Thailand it’s expensive for the quality of room / hotel. Plenty more options close by which are of a higher standard.

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Month	Average price
January	US$158
February	US$152
March	US$138
April	US$134
May	US$124
June	US$125
July	US$130
August	US$141
September	US$143
October	US$151
November	US$162
December	US$185

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18 $153	19 $122
20 $115	21 $117	22 $116	23 $115	24 $113	25 $110	26 $114
27 $112	28 $113	29 $114	30 $114

Su	Mo	Tu	We	Th	Fr	Sa
				1 $119	2 $115	3 $110
4 $111	5 $119	6 $119	7 $119	8 $119	9 $111	10 $110
11 $119	12 $119	13 $119	14 $119	15 $119	16 $119	17 $124
18 $119	19 $125	20 $119	21 $119	22 $119	23 $125	24 $119
25 $111	26 $119	27 $119	28 $110	29 $120	30 $125	31 $120

Hotel Muse Bangkok, Autograph Collection

Prices for Hotel Muse Bangkok, Autograph Collection

Monthly average prices

About this property

Location

Room options

Club Suite, 1 Bedroom

Executive Room, 1 Double Bed

Deluxe Room, 1 King Bed, City View

Room, 2 Twin Beds, Corner

Room, 2 Twin Beds

Room, 1 King Bed, Corner

Room, 1 King Bed

Deluxe Room, 2 Twin Beds, City View

Guest reviews of Hotel Muse Bangkok, Autograph Collection

Who stays here?

What guests think

Property policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Hotel Muse Bangkok, Autograph Collection

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